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#BS-2021-JEEGRA-DE65

2021 Jeep Grand Cherokee

Based on reports from 635 owners and 12 recalls for this exact model.

Complaints
635
Crashes
34
Fires
11
Recalls
12
TSBs
1,245
🛑

Preliminary Verdict

Red Flag

Based on 635 complaints, 34 crashes, 11 fires, and 12 recalls. Complaint rate is 3.3x the class average.

See full verdict with buy/skip conditions

Top reported problems

1

uconnect not functional

3 complaints • Severity 5.3/10

$X,XXX
2

will not start when below freezing

2 complaints • Severity 8/10

$X,XXX
3

windshield cracked from inside

2 complaints • Severity 10/10

$X,XXX

Preview: What's in your full report

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Mechanic Inspection Checklist

!Check the ElectricalHIGH

105 owners reported electrical issues — failures commonly reported around 17K miles.

!Inspect the SteeringMED
Look for symptoms of wear and premature failure
+ 6 more items in full checklistUnlock

Failure Timeline by Mileage

56
0–30K
17
30–60K
6
60–90K
2
90–120K
1
120–150K
1
150K+

Peak failure range: 0–30K miles (56 reports) • Median: 17K miles

Full report: which components fail at each mileageUnlock

30,000-Mile Cost Projection

Best Case

$X,XXX

Most Likely

$X,XXX

Worst Case

$X,XXX

Top cost driver: Electrical (105 reports).

Includes fuel costs, common repairs, and recall riskUnlock

Also in your report

Owner Intelligence

AI-synthesized themes from real complaints

Buyer Lot Checklist

Questions, test drive checks, walk-away triggers

Negotiation Talking Points

Data-backed dollar deductions

Buy / Skip Verdict

Final recommendation with conditions

10 sections total in the full reportUnlock all

Where the complaints fall

Electrical105 (17%)
Steering101 (16%)
Engine57 (9%)
Other53 (8%)
Drivetrain53 (8%)
Lights39 (6%)
Fuel System33 (5%)
Brakes30 (5%)

2021 Jeep Grand Cherokee: Known Issues & Problem Areas

Electrical Issues

Electrical complaints account for 17% of all reports filed for the 2021 Jeep Grand Cherokee, with 105 owners filing complaints with NHTSA. The median mileage at time of complaint is 17,000 miles, suggesting issues tend to surface around the 17K-mile mark.

Steering Issues

Steering complaints account for 16% of all reports filed for the 2021 Jeep Grand Cherokee, with 101 owners filing complaints with NHTSA. Owners should pay attention to steering-related symptoms during test drives and pre-purchase inspections.

Engine Issues

Engine complaints account for 9% of all reports filed for the 2021 Jeep Grand Cherokee, with 57 owners filing complaints with NHTSA. Owners should pay attention to engine-related symptoms during test drives and pre-purchase inspections.

Drivetrain Issues

Drivetrain complaints account for 8% of all reports filed for the 2021 Jeep Grand Cherokee, with 53 owners filing complaints with NHTSA. Owners should pay attention to drivetrain-related symptoms during test drives and pre-purchase inspections.

Data sourced from NHTSA owner complaints and community reports. The full report analyzes severity, repair costs, and failure patterns for each category.

Complaint trend by year

4
20
87
21
186
22
123
23
134
24
89
25
12
26

Complaints filed with NHTSA by year for the 2021 Jeep Grand Cherokee. Recent trend: decreasing.

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Repair costs • Negotiation scripts • Mechanic checklist • Buy/skip verdict

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Recall History (12 recalls)

21V729000Dec 2021

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L vehicles. A radio software error may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

21V797000Oct 2021

EXTERIOR LIGHTING:HEADLIGHTS

Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L vehicles not equipped with automatic high beams. When the master lighting switch is set to the auto position, the high beam headlights will not activate unless the master lighting switch is first changed to the 'on" position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

21V873000Dec 2021

AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE:SOFTWARE

Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L, 2022 Jeep Wagoneer, and Grand Wagoneer vehicles. The Occupant Restraint Controller (ORC) may have incorrect software which can disable the driver, passenger, and knee air bags without warning.

21V950000Dec 2021

EXTERIOR LIGHTING:LIGHTING CONTROL MODULE:SOFTWARE

Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L vehicles equipped with smart lighting modules (SLM). An incomplete SLM software update may cause one or both headlights to become inoperable. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

22V180000Apr 2022

SEATS:CRITICAL FASTENERS

Chrysler (FCA US, LLC) is recalling certain 2021-2022 Jeep Grand Cherokee L vehicles. These vehicles may have been built with a missing weld from the seat back frame to the child seat tether anchorage. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, "Child Restraint Anchorage Systems."

+ 7 more recalls in the full report

Recall severity analysis & seller scripts

The full report rates each recall's severity and gives you scripts for asking the seller about recall completion.

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The worst model year for the Jeep Grand Cherokee is the 2011 — worth knowing if you're cross-shopping years. The biggest problem area is electrical.

2021 Jeep Grand Cherokee vs. Class Average (Standard Sport Utility Vehicle 2WD)

This vehicle

635

Class avg

192

3.3x the class average — significantly more complaints than typical standard sport utility vehicle 2wd vehicles.

Complaint counts correlate with sales volume — popular vehicles naturally generate more reports. The full report normalizes for this.

About this data

NHTSA Complaints

Federal database of owner-filed safety complaints. 635 records for this vehicle.

NHTSA Recalls

Manufacturer-issued safety recalls. 12 recalls found for this vehicle.

Repair Cost Data

Real-world repair costs from owner reports and independent databases.

Other Jeep Grand Cherokee Model Years

20262025202420232022202120202019201820172016201520142013201220112010200920082007200620052004200320022001200019991998199719961995199419931992199119901989
View all Jeep Grand Cherokee years →

2021 Jeep Grand Cherokee: Frequently Asked Questions

What is the most common problem with the 2021 Jeep Grand Cherokee?
The most commonly reported issue with the 2021 Jeep Grand Cherokee is related to the electrical, with 105 complaints filed with NHTSA.
Is the 2021 Jeep Grand Cherokee reliable?
The 2021 Jeep Grand Cherokee has 635 complaints, 34 crash reports, and 11 fire reports filed with NHTSA. This is 3.3x the class average — higher than typical for its segment.
How much does it cost to fix 2021 Jeep Grand Cherokee problems?
Repair costs vary by issue. The full BumperScan report includes detailed repair cost estimates (low/median/high) for every major issue, plus a 30,000-mile total cost of ownership projection.
Does the 2021 Jeep Grand Cherokee have any recalls?
Yes, the 2021 Jeep Grand Cherokee has 12 recalls on record. The full report includes recall severity analysis and scripts for asking the seller about recall completion.
What mileage do Jeep Grand Cherokee problems start?
Based on 83 complaints with mileage data, the median mileage at time of complaint is 17,000 miles. The highest concentration of reported issues occurs in the 0–30K mile range. The full report breaks down exactly which components fail at each mileage bracket.
What’s in the full report?
10 sections of AI analysis: severity-ranked issues, component scores (0-100), 30K-mile cost projection, failure timeline by mileage, recall details with seller scripts, owner sentiment analysis, mechanic checklist, buyer lot checklist, negotiation ammo with dollar figures, and a buy/skip verdict.
How is this different from free NHTSA data?
NHTSA gives you raw complaint text. BumperScan cross-references 2.1M+ complaints with community repair cost data, EPA fuel data, and recall records — then uses AI to synthesize it into actionable advice with dollar figures.
How is this different from Carfax?
Carfax is VIN-specific history ($45/report). BumperScan is model-level reliability intelligence — what problems this car is known for, what they cost, and whether you should buy it. Complementary, not competing.
What if the report isn’t useful?
100% money-back guarantee. If the report doesn’t help you make a more informed decision, we’ll refund you — no questions asked.
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10 sections of AI analysis based on 635 owner reports. Know before you buy.

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