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#BS-2023-JEEGRA-DE652023 Jeep Grand CherokeeProblems, Recalls & Reliability
Based on reports from 711 owners and 21 recalls for this exact model.
Data updated ·NHTSA complaints through October 19, 2026
Preliminary Verdict
Red Flag
Based on 711 complaints, 28 crashes, 4 fires, and 21 recalls. Complaint rate is 5.2x the class average.
Top reported problems
memory seats not remembering settings
1 complaints • Severity 8/10
transmission sticks in 2nd gear and wont upshift
1 complaints • Severity 10/10
vibration from drivetrain when going at a constant speed
1 complaints • Severity 4/10
car accelerates on its own
1 complaints • Severity 10/10
vibrating gas pedal
1 complaints • Severity 4/10
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Mechanic Inspection Checklist
178 owners reported electrical issues — failures commonly reported around 22K miles.
Failure Timeline by Mileage
Peak failure range: 0–30K miles (43 reports) • Median: 22K miles
30,000-Mile Cost Projection
Best Case
Most Likely
Worst Case
Top cost driver: Electrical (178 reports).
Also in your report
Owner Intelligence
AI-synthesized themes from real complaints
Buyer Lot Checklist
Questions, test drive checks, walk-away triggers
Negotiation Talking Points
Data-backed dollar deductions
Buy / Skip Verdict
Final recommendation with conditions
Where the complaints fall
2023 Jeep Grand Cherokee: Known Issues & Problem Areas
Electrical Issues
Electrical complaints account for 25% of all reports filed for the 2023 Jeep Grand Cherokee, with 178 owners filing complaints with NHTSA. The median mileage at time of complaint is 21,722 miles, suggesting issues tend to surface around the 22K-mile mark.
Engine Issues
Engine complaints account for 12% of all reports filed for the 2023 Jeep Grand Cherokee, with 86 owners filing complaints with NHTSA. Owners should pay attention to engine-related symptoms during test drives and pre-purchase inspections.
Suspension Issues
Suspension complaints account for 9% of all reports filed for the 2023 Jeep Grand Cherokee, with 67 owners filing complaints with NHTSA. Owners should pay attention to suspension-related symptoms during test drives and pre-purchase inspections.
Fuel System Issues
Fuel System complaints account for 7% of all reports filed for the 2023 Jeep Grand Cherokee, with 53 owners filing complaints with NHTSA. Owners should pay attention to fuel system-related symptoms during test drives and pre-purchase inspections.
Data sourced from NHTSA owner complaints and community reports. The full report analyzes severity, repair costs, and failure patterns for each category.
Complaint trend by year
Complaints filed with NHTSA by year for the 2023 Jeep Grand Cherokee. Recent trend: stable.
Don't negotiate blind — know what this car costs to own
Repair costs • Negotiation scripts • Mechanic checklist • Buy/skip verdict
Recall History (21 recalls)
EQUIPMENT:OTHER:LABELS
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee L and Grand Cherokee vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
STEERING:COLUMN
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2021-2023 Jeep Grand Cherokee L vehicles. An incorrectly assembled steering column intermediate shaft may disconnect from the u-joint, and result in a loss of steering control.
SUSPENSION:REAR:SPRINGS:COIL SPRINGS
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2021-2023 Jeep Grand Cherokee L vehicles. The rear coil springs may have been incorrectly installed and detach from the vehicle while driving.
BACK OVER PREVENTION:DISPLAY FUNCTION
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee, 2021-2023 Jeep Grand Cherokee L, and 2022-2024 Jeep Wagoneer and Grand Wagoneer vehicles. The Central Vision Park Assist module (CVPAM) software may prevent the rearview image from displaying when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Chrysler (FCA US, LLC) is recalling certain 2021-2024 Jeep Wrangler and 2022-2024 Jeep Grand Cherokee vehicles. A hybrid control processor (HCP) software error may cause the defrosting and defogging system to be inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."
+ 16 more recalls in the full report
Recall severity analysis & seller scripts
The full report rates each recall's severity and gives you scripts for asking the seller about recall completion.
2023 Jeep Grand Cherokee NHTSA Safety Ratings
Overall
Not ratedFrontal crash
★★★★★5 of 5 stars
Side crash
★★★★★5 of 5 stars
Rollover
Not ratedFrom NHTSA's New Car Assessment Program (5-Star Safety Ratings). Where NHTSA tested more than one version of this vehicle, the lowest rating is shown.
NHTSA Defect Investigations (1)
1 investigation still open: NHTSA is examining whether a defect warrants a recall.
Recall 23V-413 Post Remedy Failures
SUSPENSION:REAR:SPRINGS:COIL SPRINGS
The worst model year for the Jeep Grand Cherokee is the 2011 — worth knowing if you're cross-shopping years. The biggest problem area is electrical.
2023 Jeep Grand Cherokee vs. Class Average (Standard Sport Utility Vehicle 2WD)
This vehicle
711
Class avg
136
5.2x the class average — significantly more complaints than typical standard sport utility vehicle 2wd vehicles.
Complaint counts correlate with sales volume — popular vehicles naturally generate more reports. The full report normalizes for this.
About this data
NHTSA Complaints
Federal database of owner-filed safety complaints. 711 records for this vehicle.
NHTSA Recalls
Manufacturer-issued safety recalls. 21 recalls found for this vehicle.
Repair Cost Data
Real-world repair costs from owner reports and independent databases.
Last updated . NHTSA complaints received through October 19, 2026; safety ratings from NHTSA's 5-Star program.
Other Jeep Grand Cherokee Model Years
2023 Jeep Grand Cherokee: Frequently Asked Questions
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Get the Full 2023 Jeep Grand Cherokee Report
10 sections of AI analysis based on 711 owner reports. Know before you buy.