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#BS-2004-JEEGRA-DE652004 Jeep Grand Cherokee
Based on reports from 1,000 owners and 14 recalls for this exact model.
Preliminary Verdict
Red Flag
Based on 1,000 complaints, 78 crashes, 22 fires, and 14 recalls. Complaint rate is 2.7x the class average.
Top reported problems
windows quit working
25 complaints • Severity 7.4/10
tail light out repeatedly
5 complaints • Severity 8/10
ac airflow cuts out
3 complaints • Severity 5.3/10
Preview: What's in your full report
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Mechanic Inspection Checklist
200 owners reported airbags issues — failures commonly reported around 60K miles.
Failure Timeline by Mileage
Peak failure range: 0–30K miles (173 reports) • Median: 60K miles
30,000-Mile Cost Projection
Best Case
Most Likely
Worst Case
Top cost driver: Airbags (200 reports).
Also in your report
Owner Intelligence
AI-synthesized themes from real complaints
Buyer Lot Checklist
Questions, test drive checks, walk-away triggers
Negotiation Talking Points
Data-backed dollar deductions
Buy / Skip Verdict
Final recommendation with conditions
Where the complaints fall
2004 Jeep Grand Cherokee: Known Issues & Problem Areas
Airbags Issues
Airbags complaints account for 20% of all reports filed for the 2004 Jeep Grand Cherokee, with 200 owners filing complaints with NHTSA. The median mileage at time of complaint is 59,500 miles, suggesting issues tend to surface around the 60K-mile mark.
Seats Issues
Seats complaints account for 8% of all reports filed for the 2004 Jeep Grand Cherokee, with 77 owners filing complaints with NHTSA. Owners should pay attention to seats-related symptoms during test drives and pre-purchase inspections.
Electrical Issues
Electrical complaints account for 7% of all reports filed for the 2004 Jeep Grand Cherokee, with 65 owners filing complaints with NHTSA. Owners should pay attention to electrical-related symptoms during test drives and pre-purchase inspections.
Service Brakes, Hydraulic:foundation Components:disc:rotor Issues
Service Brakes, Hydraulic:foundation Components:disc:rotor complaints account for 6% of all reports filed for the 2004 Jeep Grand Cherokee, with 62 owners filing complaints with NHTSA. Owners should pay attention to service brakes, hydraulic:foundation components:disc:rotor-related symptoms during test drives and pre-purchase inspections.
Data sourced from NHTSA owner complaints and community reports. The full report analyzes severity, repair costs, and failure patterns for each category.
Complaint trend by year
Complaints filed with NHTSA by year for the 2004 Jeep Grand Cherokee. Recent trend: stable.
Don't negotiate blind — know what this car costs to own
Repair costs • Negotiation scripts • Mechanic checklist • Buy/skip verdict
Recall History (14 recalls)
STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
ON CERTAIN SPORT UTILITY VEHICLES, THE POWER STEERING GEAR MAY CONTAIN AN IMPROPERLY FORMED SPACER CLIP, WHICH COULD DISLODGE WITHIN THE STEERING GEAR.
EQUIPMENT:OTHER:LABELS
ON CERTAIN SPORT UTILITY VEHICLES, DUE TO A RECENT SOFTWARE PROGRAMMING ERROR, THE TIRE, WHEEL, AND INFLATION PRESSURE INFORMATION WAS INADVERTENTLY OMITTED FROM THE VEHICLE CERTIFICATION LABEL.
ELECTRICAL SYSTEM:STARTER ASSEMBLY
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 4.0L ENGINES, THE CRANKSHAFT POSITION SENSOR WIRING INSULATION MAY CRACK AND EXPOSE THE WIRE.
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
CERTAIN AFTERMARKET AIRTEX ELECTRIC FUEL PUMPS INSTALLED FOR USE AS REPLACEMENT EQUIPMENT FOR CERTAIN 1997-2004 JEEP WRANGLER; 1997-2001 JEEP CHEROKEE; 1997-2004 JEEP GRAND CHEROKEE; AND 2000-2003 DODGE DAKOTA VEHICLES. THE PLASTIC ELECTRICAL GROMMET CONNECTORS AT THE TOP OF THE FUEL PUMP MODULE ARE NOT COMPATIBLE WITH AUTOMOTIVE FUELS AND MAY DEGRADE CAUSING A POTENTIAL LEAK PATH FOR FUEL.
SERVICE BRAKES, HYDRAULIC
CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE MANUFACTURED FROM JULY 27, 2005 THROUGH JANUARY 17, 2006 (DATE CODES 0529 THROUGH 0602) ARE SUBJECT TO THIS RECALL. WHEN SUBJECT TO VERY COLD TEMPERATURES, AN INTERNAL SEAL IN THE MASTER CYLINDER COULD LOSE FLEXIBILITY AND MAY CAUSE BRAKE FLUID TO LEAK.
+ 9 more recalls in the full report
Recall severity analysis & seller scripts
The full report rates each recall's severity and gives you scripts for asking the seller about recall completion.
The worst model year for the Jeep Grand Cherokee is the 2011 — worth knowing if you're cross-shopping years. The biggest problem area is electrical.
2004 Jeep Grand Cherokee vs. Class Average (Sport Utility Vehicle - 2WD)
This vehicle
1,000
Class avg
375
2.7x the class average — significantly more complaints than typical sport utility vehicle - 2wd vehicles.
Complaint counts correlate with sales volume — popular vehicles naturally generate more reports. The full report normalizes for this.
About this data
NHTSA Complaints
Federal database of owner-filed safety complaints. 1,000 records for this vehicle.
NHTSA Recalls
Manufacturer-issued safety recalls. 14 recalls found for this vehicle.
Repair Cost Data
Real-world repair costs from owner reports and independent databases.
Other Jeep Grand Cherokee Model Years
2004 Jeep Grand Cherokee: Frequently Asked Questions
What is the most common problem with the 2004 Jeep Grand Cherokee?
Is the 2004 Jeep Grand Cherokee reliable?
How much does it cost to fix 2004 Jeep Grand Cherokee problems?
Does the 2004 Jeep Grand Cherokee have any recalls?
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What’s in the full report?
How is this different from free NHTSA data?
How is this different from Carfax?
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Get the Full 2004 Jeep Grand Cherokee Report
10 sections of AI analysis based on 1,000 owner reports. Know before you buy.