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#BS-2004-JEEGRA-DE65

2004 Jeep Grand CherokeeProblems, Recalls & Reliability

Based on reports from 1,573 owners and 14 recalls for this exact model.

Data updated ·checked October 21, 2026 · NHTSA complaints through October 19, 2026

Complaints
1,573
Crashes
149
Fires
33
Recalls
14
TSBs
81
🛑

Preliminary Verdict

Red Flag

Based on 1,573 complaints, 149 crashes, 33 fires, and 14 recalls. Complaint rate is 4.3x the class average.

See full verdict with buy/skip conditions

Top reported problems

1

windows quit working

25 complaints • Severity 7.4/10

$X,XXX
2

drivers seat frame cracked

5 complaints • Severity 8.4/10

$X,XXX
3

tail light out repeatedly

5 complaints • Severity 8/10

$X,XXX
4

death wobble

5 complaints • Severity 10/10

$X,XXX
5

window fell down

5 complaints • Severity 8.4/10

$X,XXX

Preview: What's in your full report

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Mechanic Inspection Checklist

!Check the AirbagsHIGH

318 owners reported airbags issues — failures commonly reported around 64K miles.

!Inspect the ElectricalMED
Look for symptoms of wear and premature failure
+ 6 more items in full checklistUnlock

Failure Timeline by Mileage

256
0–30K
211
30–60K
195
60–90K
145
90–120K
108
120–150K
119
150K+

Peak failure range: 0–30K miles (256 reports) • Median: 64K miles

Full report: which components fail at each mileageUnlock

30,000-Mile Cost Projection

Best Case

$X,XXX

Most Likely

$X,XXX

Worst Case

$X,XXX

Top cost driver: Airbags (318 reports).

Includes fuel costs, common repairs, and recall riskUnlock

Also in your report

Owner Intelligence

AI-synthesized themes from real complaints

Buyer Lot Checklist

Questions, test drive checks, walk-away triggers

Negotiation Talking Points

Data-backed dollar deductions

Buy / Skip Verdict

Final recommendation with conditions

10 sections total in the full reportUnlock all

Where the complaints fall

Airbags318 (20%)
Electrical124 (8%)
Seats106 (7%)
Service Brakes, Hydraulic:foundation Components:disc:rotor87 (6%)
Visibility62 (4%)
Engine60 (4%)
Steering57 (4%)
Speed Control56 (4%)

2004 Jeep Grand Cherokee: Known Issues & Problem Areas

Airbags Issues

Airbags complaints account for 20% of all reports filed for the 2004 Jeep Grand Cherokee, with 318 owners filing complaints with NHTSA. The median mileage at time of complaint is 64,000 miles, suggesting issues tend to surface around the 64K-mile mark.

Electrical Issues

Electrical complaints account for 8% of all reports filed for the 2004 Jeep Grand Cherokee, with 124 owners filing complaints with NHTSA. Owners should pay attention to electrical-related symptoms during test drives and pre-purchase inspections.

Seats Issues

Seats complaints account for 7% of all reports filed for the 2004 Jeep Grand Cherokee, with 106 owners filing complaints with NHTSA. Owners should pay attention to seats-related symptoms during test drives and pre-purchase inspections.

Service Brakes, Hydraulic:foundation Components:disc:rotor Issues

Service Brakes, Hydraulic:foundation Components:disc:rotor complaints account for 6% of all reports filed for the 2004 Jeep Grand Cherokee, with 87 owners filing complaints with NHTSA. Owners should pay attention to service brakes, hydraulic:foundation components:disc:rotor-related symptoms during test drives and pre-purchase inspections.

Data sourced from NHTSA owner complaints and community reports. The full report analyzes severity, repair costs, and failure patterns for each category.

Complaint trend by year

7
03
78
04
112
05
138
06
130
07
128
08
85
09
88
10
59
11
41
12
86
13
100
14
151
15
193
16
59
17
38
18
38
19
16
20
8
21
9
22
3
23
2
24
3
25
1
26

Complaints filed with NHTSA by year for the 2004 Jeep Grand Cherokee. Recent trend: decreasing.

Don't negotiate blind — know what this car costs to own

Repair costs • Negotiation scripts • Mechanic checklist • Buy/skip verdict

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Recall History (14 recalls)

03V079000Mar 2003

STEERING:GEAR BOX (OTHER THAN RACK AND PINION)

ON CERTAIN SPORT UTILITY VEHICLES, THE POWER STEERING GEAR MAY CONTAIN AN IMPROPERLY FORMED SPACER CLIP, WHICH COULD DISLODGE WITHIN THE STEERING GEAR.

04V048000Mar 2004

EQUIPMENT:OTHER:LABELS

ON CERTAIN SPORT UTILITY VEHICLES, DUE TO A RECENT SOFTWARE PROGRAMMING ERROR, THE TIRE, WHEEL, AND INFLATION PRESSURE INFORMATION WAS INADVERTENTLY OMITTED FROM THE VEHICLE CERTIFICATION LABEL.

04V112000Mar 2004

ELECTRICAL SYSTEM:STARTER ASSEMBLY

ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 4.0L ENGINES, THE CRANKSHAFT POSITION SENSOR WIRING INSULATION MAY CRACK AND EXPOSE THE WIRE.

06E011000Jan 2005

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

CERTAIN AFTERMARKET AIRTEX ELECTRIC FUEL PUMPS INSTALLED FOR USE AS REPLACEMENT EQUIPMENT FOR CERTAIN 1997-2004 JEEP WRANGLER; 1997-2001 JEEP CHEROKEE; 1997-2004 JEEP GRAND CHEROKEE; AND 2000-2003 DODGE DAKOTA VEHICLES. THE PLASTIC ELECTRICAL GROMMET CONNECTORS AT THE TOP OF THE FUEL PUMP MODULE ARE NOT COMPATIBLE WITH AUTOMOTIVE FUELS AND MAY DEGRADE CAUSING A POTENTIAL LEAK PATH FOR FUEL.

06E022000Mar 2006

SERVICE BRAKES, HYDRAULIC

CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE MANUFACTURED FROM JULY 27, 2005 THROUGH JANUARY 17, 2006 (DATE CODES 0529 THROUGH 0602) ARE SUBJECT TO THIS RECALL. WHEN SUBJECT TO VERY COLD TEMPERATURES, AN INTERNAL SEAL IN THE MASTER CYLINDER COULD LOSE FLEXIBILITY AND MAY CAUSE BRAKE FLUID TO LEAK.

+ 9 more recalls in the full report

Recall severity analysis & seller scripts

The full report rates each recall's severity and gives you scripts for asking the seller about recall completion.

Unlock

NHTSA Defect Investigations (4)

All closed. Investigations are how NHTSA decides whether a defect needs a recall.

DP09005ClosedOpened Nov 2009 · closed Aug 2010

Fuel Storage System Crash Related Fires

FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS

EA12005ClosedOpened Jun 2012 · closed Nov 2014

Crash Related Fuel Tank Fires

FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS

PE10031ClosedOpened Aug 2010 · closed Jun 2012

Crash Related Fuel Tank Fires

FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS

RQ14001ClosedOpened May 2014 · closed Nov 2015

Jeep inadvertent air bag deployment

AIR BAGS

The worst model year for the Jeep Grand Cherokee is the 2011 — worth knowing if you're cross-shopping years. The biggest problem area is electrical.

2004 Jeep Grand Cherokee vs. Class Average (Sport Utility Vehicle - 2WD)

This vehicle

1,573

Class avg

368

4.3x the class average — significantly more complaints than typical sport utility vehicle - 2wd vehicles.

Complaint counts correlate with sales volume — popular vehicles naturally generate more reports. The full report normalizes for this.

About this data

NHTSA Complaints

Federal database of owner-filed safety complaints. 1,573 records for this vehicle.

NHTSA Recalls

Manufacturer-issued safety recalls. 14 recalls found for this vehicle.

Repair Cost Data

Real-world repair costs from owner reports and independent databases.

Last updated (checked October 21, 2026). NHTSA complaints received through October 19, 2026.

Other Jeep Grand Cherokee Model Years

20262025202420232022202120202019201820172016201520142013201220112010200920082007200620052004200320022001200019991998199719961995199419931992199119901989
View all Jeep Grand Cherokee years →

2004 Jeep Grand Cherokee: Frequently Asked Questions

What is the most common problem with the 2004 Jeep Grand Cherokee?
The most commonly reported issue with the 2004 Jeep Grand Cherokee is related to the airbags, with 318 complaints filed with NHTSA.
Is the 2004 Jeep Grand Cherokee reliable?
The 2004 Jeep Grand Cherokee has 1,573 complaints, 149 crash reports, and 33 fire reports filed with NHTSA. This is 4.3x the class average — higher than typical for its segment.
How much does it cost to fix 2004 Jeep Grand Cherokee problems?
Repair costs vary by issue. The full BumperScan report includes detailed repair cost estimates (low/median/high) for every major issue, plus a 30,000-mile total cost of ownership projection.
Does the 2004 Jeep Grand Cherokee have any recalls?
Yes, the 2004 Jeep Grand Cherokee has 14 recalls on record. The full report includes recall severity analysis and scripts for asking the seller about recall completion.
What mileage do Jeep Grand Cherokee problems start?
Based on 1034 complaints with mileage data, the median mileage at time of complaint is 64,000 miles. The highest concentration of reported issues occurs in the 0–30K mile range. The full report breaks down exactly which components fail at each mileage bracket.
When was the 2004 Jeep Grand Cherokee data last updated?
BumperScan last checked this vehicle against NHTSA on October 21, 2026, covering owner complaints received through October 19, 2026 plus the latest recalls, investigations and technical service bulletins. Its numbers last changed on October 4, 2026.
What’s in the full report?
10 sections of AI analysis: severity-ranked issues, component scores (0-100), 30K-mile cost projection, failure timeline by mileage, recall details with seller scripts, owner sentiment analysis, mechanic checklist, buyer lot checklist, negotiation ammo with dollar figures, and a buy/skip verdict.
How is this different from free NHTSA data?
NHTSA gives you raw complaint text. BumperScan cross-references 2.1M+ complaints with community repair cost data, EPA fuel data, and recall records — then uses AI to synthesize it into actionable advice with dollar figures.
How is this different from Carfax?
Carfax is VIN-specific history ($45/report). BumperScan is model-level reliability intelligence — what problems this car is known for, what they cost, and whether you should buy it. Complementary, not competing.
What if the report isn’t useful?
100% money-back guarantee. If the report doesn’t help you make a more informed decision, we’ll refund you — no questions asked.
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10 sections of AI analysis based on 1,573 owner reports. Know before you buy.

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