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2004 Jeep Grand Cherokee TSBs

81 Technical Service Bulletins across 12 categories

Electrical

20 bulletins
10230298

Security Module Lock Out After Entering the PIN to Unlock The Wireless Control Module (WCM)

10223762

Security Module Lock Out After Entering the PIN to Unlock The Wireless Control Module (WCM)

10220410

Chrysler intends to inspect and, if necessary, replace aftermarket trailer hitches to ensure that any sharp edges or...

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other puncture risks from the aftermarket mounting hardware are removed, free of charge (parts and labor). The parts required for this program are currently not available. Chrysler is making all reasonable efforts to obtain the parts as quickly as possible. Chrysler will contact dealers when the parts and repair procedure becomes available. Dealers will be notified of the launch of this customer satisfaction notification by way of established methods used in the past. We ask that you please take the time to ensure that your personnel are aware of this communication and are prepared to execute a customer friendly process for inquiries on involved vehicles.

10217728

Generic Powertrain Control Module (PCM) Procedure This bulletin involves programming a generic PCM with software.

10216350

Advanced Field Action Communication ? M3511082012 Chrysler Group LLC (Chrysler) announced a safety recall on 2002 and...

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2003 model year (KJ) Jeep Liberty vehicles built through March 28, 2003 and 2002 through 2004 model year (WJ) Jeep Grand Cherokee vehicles built through May 23, 2003. The above vehicles may experience a front airbag, side curtain airbag, and/or seatbelt pretensioner inadvertent deployment. Chrysler will conduct a voluntary safety recall on all affected vehicles to install an in-line diode filter jumper harness. The jumper harness incorporates diodes to perform the intended function of an internal Occupant Restraint Control (ORC) module component which filters transient electrical signals from firing the Application Specific Integrated Circuits (ASIC) in the ORC module. Jumper harnesses for this issue are being manufactured and you will be notified as soon as sufficient quantities are available. An owner letter that explains the condition and the latest parts situation will be mailed to all vehicle owners in January of 2013.

10189178

Chrysler intends to inspect and, if necessary, replace aftermarket trailer hitches to ensure that any sharp edges or...

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other puncture risks from the aftermarket mounting hardware are removed, free of charge (parts and labor). The parts required for this program are currently not available. Chrysler is making all reasonable efforts to obtain the parts as quickly as possible. Chrysler will contact dealers when the parts and repair procedure becomes available. Dealers will be notified of the launch of this customer satisfaction notification by way of established methods used in the past. We ask that you please take the time to ensure that your personnel are aware of this communication and are prepared to execute a customer friendly process for inquiries on involved vehicles.

10175735

Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test...

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equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.

10141243

Generic Powertrain Control Module (PCM) Procedure This bulletin involves programming a generic PCM with software.

10136887

New CSN Advanced Communication ? N47062013 Chrysler Group LLC (Chrysler) announced a Customer Satisfaction Notification...

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(CSN) on 1999 through 2004 Jeep Grand Cherokee vehicles. Chrysler intends to inspect and, if necessary, replace aftermarket trailer hitches to ensure that any sharp edges or other puncture risks from the aftermarket mounting hardware are removed, free of charge (parts and labor). The parts required for this program are currently not available. Chrysler is making all reasonable efforts to obtain the parts as quickly as possible. Chrysler will contact dealers when the parts and repair procedure becomes available. Dealers will be notified of the launch of this customer satisfaction notification by way of established methods used in the past. We ask that you please take the time to ensure that your personnel are aware of this communication and are prepared to execute a customer friendly process for inquiries on involved vehicles.

10136473

Advanced Field Action Communication ? M3511082012 Chrysler Group LLC (Chrysler) announced a safety recall on 2002 and...

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2003 model year (KJ) Jeep Liberty vehicles built through March 28, 2003 and 2002 through 2004 model year (WJ) Jeep Grand Cherokee vehicles built through May 23, 2003. The above vehicles may experience a front airbag, side curtain airbag, and/or seatbelt pretensioner inadvertent deployment. Chrysler will conduct a voluntary safety recall on all affected vehicles to install an in-line diode filter jumper harness. The jumper harness incorporates diodes to perform the intended function of an internal Occupant Restraint Control (ORC) module component which filters transient electrical signals from firing the Application Specific Integrated Circuits (ASIC) in the ORC module. Jumper harnesses for this issue are being manufactured and you will be notified as soon as sufficient quantities are available. An owner letter that explains the condition and the latest parts situation will be mailed to all vehicle owners in January of 2013.

10128935

Advanced Field Action Communication ? M3511082012 Chrysler Group LLC (Chrysler) announced a safety recall on 2002 and...

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2003 model year (KJ) Jeep Liberty vehicles built through March 28, 2003 and 2002 through 2004 model year (WJ) Jeep Grand Cherokee vehicles built through May 23, 2003. The above vehicles may experience a front airbag, side curtain airbag, and/or seatbelt pretensioner inadvertent deployment. Chrysler will conduct a voluntary safety recall on all affected vehicles to install an in-line diode filter jumper harness. The jumper harness incorporates diodes to perform the intended function of an internal Occupant Restraint Control (ORC) module component which filters transient electrical signals from firing the Application Specific Integrated Circuits (ASIC) in the ORC module. Jumper harnesses for this issue are being manufactured and you will be notified as soon as sufficient quantities are available. An owner letter that explains the condition and the latest parts situation will be mailed to all vehicle owners in January of 2013.

10021239

POWERTRAIN CONTROL MODULE INITIALIZATION.

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*KB

10016603

AIR CONDITIONING (A/C) COOLING COIL ODOR.

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*TT

10013731

POWERTRAIN CONTROL MODULE INITIALIZATION.

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*SC

10010490

ERRONEOUS TPM DIAGNOSTIC TROUBLE CODES DUE TO IOD FUSE NOT BEING INSTALLED.

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*TT

10006891

THE POWERTRAIN CONTROL MODULE (PCM) MAY HAVE BEEN PROGRAMMED WITH SOFTWARE THAT CAN CAUSE THE ON-BOARD DIAGNOSTIC SYSTEM TO MALFUNCTION.

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EMISSION RECALL NO. D14. *TT

10005291

ERRONEOUS DIAGNOSTIC TROUBLE CODE (DTC) P0135 - 1/2 OXYGEN SENSOR HEATER FAILURE.

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*TT

10004546

AN AUXILIARY POWER TO TRAILER DUE TO MISSING TRAILER TOW HARNESS CIRCUIT BREAKER.

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*TT

10003987

ERRONEOUS DIAGNOSTIC TROUBLE CODES (DTCS) READING TO 4.0L OXYGEN SENSOR HEATER FAILURE.

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*TT

10002037

NEW AIRBAG CONTROL MODULE OPTIMIZED FOR CURRENT AND PRIOR MODEL YEAR USE.

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*TT

Engine

19 bulletins
10229181

Part Description: 5.7L Long Block Issue Description: This 5.7L Long Block Assembly is compatible with both EGR and Non-EGR applications.

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An EGR Block-Off Plate (53032739AA) must be ordered when installing this Long Block Assembly in a Non-EGR application. Unless, the EGR Block-Off Plate is being transferred from the old engine.

10223602

Part Description: 5.7L Long Block Issue Description: This 5.7L Long Block Assembly is compatible with both EGR and Non-EGR applications.

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An EGR Block-Off Plate (53032739AA) must be ordered when installing this Long Block Assembly in a Non-EGR application. Unless, the EGR Block-Off Plate is being transferred from the old engine.

10220995

Part Description: Insulator on Lever Assy Manual Valve - Valve Body - RWD Transmission Issue Description: The manual...

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valve insulator, attaching rivet and instruction sheet are now available as a kit. If the insulator requires replacement please order kit 68253161AA. Insulator only used on Auto-RWD transmission Note: The color of the insulator is not relevant for service.

10191460

Valve Body. These may cause over drive cycling.

10189392

MIL Illumination - DTC P1776 Solenoid Switch Valve Latched in LR Position

10141260

KEY BLANK WITH TRANSMITTER The key with an integrated FOB P/N 05183348AA is temporarily unavailable.

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The supplier is currently working on a functional replacement. Currently, for customer satisfaction, the immobilizer blade key (no integrated FOB) P/N 05018689AA can be offered to the customer as an alternative option. For any details please contact FCA Engineering: Cell (248) 408-9068 Boris Prishkolnik

10139596

Part Description: Insulator on Lever Assy Manual Valve - Valve Body - RWD Transmission Issue Description: The manual...

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valve insulator, attaching rivet and instruction sheet are now available as a kit. If the insulator requires replacement please order kit 68253161AA. Insulator only used on Auto-RWD transmission Note: The color of the insulator is not relevant for service.

10015804

ENGINE OIL WEEPAGE AT THE ENGINE OIL FITLER ADAPTOR HOSE CONNECTION(S).

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*TT

10015075

NEW WATER PUMP FOR 3.7L ENGINE - NO LONGER COMMON WITH 4.7L.

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ADVANCED SERVICE INFORMATION #05-002. *TT

10013774

CYLINDER HEAD BOLT RE-TORQUE PROCEDURE.

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GPOP - ISSUE REVIEW SYSTEM. *TT

10011928

WARM ENGINE ROUGH IDLE.

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4.7L. *TT

10008426

IDLE FLUCTUATION AND OR MALFUNCTION INDICATOR LAMP (MIL) ILLUMINATION DIAGNOSTIC TROUBLE CODES P0300, P0301, P0302, P0303 OR P0304.

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*TT

10008383

MALFUNCTION INDICATOR LAMP (MIL) ILLUMINATION -DIAGNOSTIC TROUBLE CODE (DTC) P1776 SOLENOID SWITCH VALVE LATCHED IN LR POSITION.

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*MJ THIS BULLETIN REPLACES 21-008-04 DATED JUNE 1, 2004. *TT

10006885

4.7L HIGH OUTPUT (H.O.) - COLD ENGINE ROUGH IDLE OR HESITATION.

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FLASH. *TT

10006455

IRREGULAR ENGINE SNAPPING SOUND.

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*TT

10005979

LOW IDLE SPEED INDUCED DRONE AND/OR INTERMITTENT PART TIME TRANSFER CASE LAMP.

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*TT

10003986

4.0L ROUGH ENGINE IDLE AFTER RESTART FOLLOWING A HOT SOAK.

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*TT

10003538

4.0L MULTIPLE CYLINDER MISFIRE.

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*TT

10001100

DUTY CYCLE PURGE SOLENOID CAUSES A TICKING-LIKE SOUND FROM ENGINE COMPARTMENT.

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*TT

Other

14 bulletins
11010205

Plate - Planetary

10220471

Mechanical rocker arm, intake, 1.7 ratio.

10220101

Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry...

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awareness regarding the use of aftermarket parts.

10220097

Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to...

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structural repair parts usage.

10191442

Mechanical rocker arm, intake, 1.7 ratio.

10175743

Disinfectant Solution Recommended for COVID-19

10169249

Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry...

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awareness regarding the use of aftermarket parts.

10169245

Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to...

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structural repair parts usage.

10129008

82212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states ...

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(Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington dc), and some ladco states (Illinois, Michigan, and Ohio). Mopar offers an alternative product (82213192) which is a water based product approved for sale in the aforementioned states.~ ~ Please inform the customer & your prep dept that spraying excessive amounts of the fabric protector on load floors will result in the breaking down of the adhesive (glue) that is used to create the bond between the fabric (carpet) and the load floor. This will apply to any vehicles equipped with rear load floors such as WK, WD, PM, MK, KA, KK. The carpet will appear to be loose, wrinkly, or bunch up~

10058882

1999-2004 JEEP GRAND CHEROKEE REAR STRUCTURE PERFORMANCE MAY BE ADVERSELY AFFECTED DURING CERTAIN LOW SPEED REAR...

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COLLISIONS ON AFTERMARKET TRAILER HITCH *CN

10006467

POPPING OR CLICKING-LIKE SOUND IN AREA OF FRONT SEAT FRAME.

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*TT

10005582

INTERMITTENT HORN CHIRP WHEN CUSTOMER ATTEMPTS TO ENTER OR UNLOCK VEHICLE.

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*MN

10003531

FLUID WEEPAGE PAST REAR AXLE VENT LINE JIGGLE CAP.

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*TT

10001109

TPM SYSTEM PERFORMANCE AFFECTED WHEN LARGE AMBIENT TEMPERATURE CHANGES OCCUR.

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*TT

Transmission

9 bulletins
10228094

Radiator If vehicle comes in for transmission fluid leaking from trans-oil cooler fittings on the radiator, please...

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perform the following before replacing the radiator/cooler:~ 1. Remove both of the transmission lines from the cooler?s top/bottom flared fittings on the radiator. ~ 2. Remove hex nut and the top flared fitting on the radiator tank.~ 3. Using a wire brush and gasket remover, clean off the old sealant on the smaller threaded portion of the flared fitting. Do the same for the threads on the trans oil cooler.~ 4. Apply a new application of Mopar PN 04318032 to the flared fitting, leaving the first threads free for ease of engagement.~ 5. Install the top flared fitting by hand, then torque the fitting to 235 +/- 15 Lb-In.~ 6. Install the hex nut and torque to 100 +/- 10 Lb-In.~ 7. Repeat steps 2-6 for bottom flared fitting.~ 8. Reinstall transmission line per normal installation procedures and ensure correct fluid level.~

10181452

Radiator If vehicle comes in for transmission fluid leaking from trans-oil cooler fittings on the radiator, please...

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perform the following before replacing the radiator/cooler:~ 1. Remove both of the transmission lines from the cooler?s top/bottom flared fittings on the radiator. ~ 2. Remove hex nut and the top flared fitting on the radiator tank.~ 3. Using a wire brush and gasket remover, clean off the old sealant on the smaller threaded portion of the flared fitting. Do the same for the threads on the trans oil cooler.~ 4. Apply a new application of Mopar PN 04318032 to the flared fitting, leaving the first threads free for ease of engagement.~ 5. Install the top flared fitting by hand, then torque the fitting to 235 +/- 15 Lb-In.~ 6. Install the hex nut and torque to 100 +/- 10 Lb-In.~ 7. Repeat steps 2-6 for bottom flared fitting.~ 8. Reinstall transmission line per normal installation procedures and ensure correct fluid level.~

10121923

Radiator If vehicle comes in for transmission fluid leaking from trans-oil cooler fittings on the radiator, please...

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check the following before replacing the radiator/cooler:~ 1. Remove both of the transmission lines from the cooler?s top/bottom flared fittings on the radiator. ~ 2. Loosen the hex nut on the top flared fitting on the radiator tank.~ 3. Torque the top flared fitting to 235 +/- 15 Lb-In.~ 4. Torque hex nut to 100 +/- 10 Lb-In.~ 5. Repeat for bottom flared fitting.~ 6. Reinstall transmission line per normal installation procedures and ensure correct fluid level.~ ~ If vehicle is in need of a new radiator for another reason, check the new radiator for correct torque on the trans-oil cooler fitting per steps 2-5 above.~ ~ If radiator has a yellow mark by the trans-oil cooler fittings the torque does not have to be checked.

10017000

45RFE/545RFE TRANS - DELAYED ENGAGEMENT DUE TO COOLER RETURN FILTER REPLACEMENT.

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*SC

10013672

TCM (TRANSMISSION CONTROL MODULE) INTERNAL FAULT MAY CAUSE A LOW LINE PRESSURE OR GEAR RATIO ERROR DTC (DIAGNOSTIC TROUBLE CODE).

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2004-2005 JEEP CHEROKEE (INTERNATIONAL MARKET) *SC

10008381

FLASH: 4.0L TORQUE CONVERTER LOCK-UP FEATURE.

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*MJ

10006574

42RLE SLOW OR HARSH GEAR ENGAGEMENT AFTER INITIAL COLD START.

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*TT *MJ

10003524

AUTOMATIC TRANSMISSION DIAGNOSTIC TEARDOWN PROCEDURE.

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VARIOUS MODELS INCLUDING THE 2004 RAM TRUCK, DURANGO, SEBRING CONVERTIBLE, CHEROKEE, VISION, NEON, AND VOYAGER. *TT *SC

10001102

RECOMMENDED STEPS TO CONFIRM THE SAFE AND PROPER ENGAGEMENT OF THE PARK POSITION ON THE VEHICLE'S AUTOMATIC TRANSMISSION.

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*TT

Pre-Delivery & Maintenance

4 bulletins
11022026

Verify Reman part number availability.

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Order the "R" part number for all orders: Warranty, Mopar, customer pay and service contract. Order "68" part number for New unsold units only.

10229256

KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number.

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The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehicle, use the "AC" NIC level part and submit a part warranty.

10221686

KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number.

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The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehicle, use the "AC" NIC level part and submit a part warranty.

10148556

The aftermarket trailer hitch on about 1,443,000 of the above vehicles may adversely affect the rear structure...

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performance during certain low speed rear collisions. Vehicles equipped with a trailer hitch must be inspected and replaced if required. NOTE: The initial inspection process can be done by write up personnel in the write up area. Vehicles found without a trailer hitch can be immediately returned to the customer.

Body & Paint

4 bulletins
10005602

FLIP-UP GLASS MAY OPEN AFTER VEHICLE HAS BEEN EXPOSED TO VERY WET CONDITIONS.

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*TT *MJ

10004545

SOME VEHICLES ARE EQUIPPED WITH A COMPONENT THAT CONTAINS MERCURY, BUT WAS NOT LABELED ACCORDINGLY.

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THE STATES OF MAINE AND VERMONT REQUIRE THAT A MERCURY CONTENT LABEL BE AFFIXED TO THE BODY OF VEHICLES THAT ARE EQUIPPED WITH COMPONENTS CONTAINING MERCURY. *TT

10002405

OPTIMUM ROOF RACK CROSS BAR POSITION TO PREVENT AIR TURBULENCE CONCERNS.

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*TT

10002049

WIND-LIKE SOUND AT TOP REAR CORNER OF FRONT DOOR.

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*TT

Suspension

3 bulletins
633476

SPECIAL BALL JOINT, ALLOWS ADJUSTMENT TO CASTER AND CAMBER ANGLES.

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*SLC THIS BULLETIN REPLACES 02-001-02 DATED 06/10/02. ALSO TO INCLUDE 2005 JEEP WRANGLER. *TT

10007926

A SQUEAK OR SQUAWK-LIKE SOUND MAY BE PRESENT IN THE FRONT OR REAR SUSPENSION.

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*TT

10007591

SUSPENSION SQUEAK/SQUAWK - STABILIZER BUSHING.

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*MJ

Lighting

2 bulletins
10220099

Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair...

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industry awareness regarding the use of recycled or salvage parts.

10169247

Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair...

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industry awareness regarding the use of recycled or salvage parts.

Steering

2 bulletins
10007928

POP/TRICK/CREAK SOUND IN STEERING COLUMN.

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*MJ *EH

10001106

POP/TICK SOUND IN STEERING WHEEL AREA.

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*TT *MJ

HVAC & Climate

2 bulletins
10006914

APPROXIMATELY 1,438 VEHICLES MAY HAVE BEEN SHIPPED WITH A SUSPECT HVAC - CRUISE CONTROL VACUUM HOSE.

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THE VACUUM HOSE ELBOW MAY RESTRICT VACUUM TO HVAC OR CRUISE CONTROL SYSTEMS. *TT

10005603

NEW HVAC SUB-ASSEMBLY REPLACES BLEND OR RECIRC DOOR COMPONENTS.

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*TT

Software & Calibration

1 bulletin
10006883

DRIVEABILITY AND OBD II MONITOR IMPROVEMENTS.

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FLASH. 3.7L. *TT

Fuel System

1 bulletin
10003995

NEW EVAPORATIVE CANISTER INLET FILTER FOR USE IN SEVERE DEBRIS ENVIRONMENTS.

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*TT