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#BS-2002-JEEGRA-DE65

2002 Jeep Grand CherokeeProblems, Recalls & Reliability

Based on reports from 1,771 owners and 16 recalls for this exact model.

Data updated ·checked October 21, 2026 · NHTSA complaints through October 19, 2026

Complaints
1,771
Crashes
98
Fires
23
Recalls
16
TSBs
98
🛑

Preliminary Verdict

Red Flag

Based on 1,771 complaints, 98 crashes, 23 fires, and 16 recalls. Complaint rate is 4.1x the class average.

See full verdict with buy/skip conditions

Top reported problems

1

power window motor failed wont stay up

27 complaints • Severity 8.2/10

$X,XXX
2

window fell into door

9 complaints • Severity 8.9/10

$X,XXX
3

engine failed

7 complaints • Severity 9.4/10

$X,XXX
4

bad blend door

4 complaints • Severity 10/10

$X,XXX
5

pulsing brakes

3 complaints • Severity 5.3/10

$X,XXX

Preview: What's in your full report

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Mechanic Inspection Checklist

!Check the AirbagsHIGH

467 owners reported airbags issues — failures commonly reported around 75K miles.

!Inspect the Service Brakes, Hydraulic:foundation Components:disc:rotorMED
Look for symptoms of wear and premature failure
+ 6 more items in full checklistUnlock

Failure Timeline by Mileage

183
0–30K
241
30–60K
261
60–90K
183
90–120K
110
120–150K
146
150K+

Peak failure range: 60–90K miles (261 reports) • Median: 75K miles

Full report: which components fail at each mileageUnlock

30,000-Mile Cost Projection

Best Case

$X,XXX

Most Likely

$X,XXX

Worst Case

$X,XXX

Top cost driver: Airbags (467 reports).

Includes fuel costs, common repairs, and recall riskUnlock

Also in your report

Owner Intelligence

AI-synthesized themes from real complaints

Buyer Lot Checklist

Questions, test drive checks, walk-away triggers

Negotiation Talking Points

Data-backed dollar deductions

Buy / Skip Verdict

Final recommendation with conditions

10 sections total in the full reportUnlock all

Where the complaints fall

Airbags467 (26%)
Service Brakes, Hydraulic:foundation Components:disc:rotor95 (5%)
Visibility:defroster/defogger/hvac System95 (5%)
Visibility:defroster/defogger/hvac System:fan/motor81 (5%)
Engine And Engine Cooling:cooling System:fan70 (4%)
Electrical66 (4%)
Seats65 (4%)
Visibility62 (4%)

2002 Jeep Grand Cherokee: Known Issues & Problem Areas

Airbags Issues

Airbags complaints account for 26% of all reports filed for the 2002 Jeep Grand Cherokee, with 467 owners filing complaints with NHTSA. The median mileage at time of complaint is 74,500 miles, suggesting issues tend to surface around the 75K-mile mark.

Service Brakes, Hydraulic:foundation Components:disc:rotor Issues

Service Brakes, Hydraulic:foundation Components:disc:rotor complaints account for 5% of all reports filed for the 2002 Jeep Grand Cherokee, with 95 owners filing complaints with NHTSA. Owners should pay attention to service brakes, hydraulic:foundation components:disc:rotor-related symptoms during test drives and pre-purchase inspections.

Visibility:defroster/defogger/hvac System Issues

Visibility:defroster/defogger/hvac System complaints account for 5% of all reports filed for the 2002 Jeep Grand Cherokee, with 95 owners filing complaints with NHTSA. Owners should pay attention to visibility:defroster/defogger/hvac system-related symptoms during test drives and pre-purchase inspections.

Visibility:defroster/defogger/hvac System:fan/motor Issues

Visibility:defroster/defogger/hvac System:fan/motor complaints account for 5% of all reports filed for the 2002 Jeep Grand Cherokee, with 81 owners filing complaints with NHTSA. Owners should pay attention to visibility:defroster/defogger/hvac system:fan/motor-related symptoms during test drives and pre-purchase inspections.

Data sourced from NHTSA owner complaints and community reports. The full report analyzes severity, repair costs, and failure patterns for each category.

Complaint trend by year

2
01
77
02
97
03
98
04
116
05
165
06
214
07
134
08
50
09
59
10
36
11
25
12
147
13
152
14
195
15
119
16
29
17
16
18
22
19
4
20
1
21
3
22
7
23
1
24
1
25
1
26

Complaints filed with NHTSA by year for the 2002 Jeep Grand Cherokee. Recent trend: stable.

Don't negotiate blind — know what this car costs to own

Repair costs • Negotiation scripts • Mechanic checklist • Buy/skip verdict

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Recall History (16 recalls)

01V288000Oct 2001

ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH

VEHICLE DESCRIPTION: CERTAIN SPORT UTILITY VEHICLES ARE BEING RECALLED FOR A SOFTWARE ERROR IN THE INSTRUMENT CLUSTER MICROPROCESSOR. UNDER CERTAIN CONDITIONS, THE CLUSTER, WITH THE MAJORITY OF ITS GAUGES, ILLUMINATION, AND WARNING LAMPS, COULD BECOME INOPERATIVE.

01V348000Dec 2001

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. THE ONBOARD VAPOR RECOVERY SYSTEM VENT HOSE MAY HAVE BEEN MISROUTED. THIS COULD ALLOW WATER TO ENTER THE CANISTER WHICH CAN CAUSE FUEL TO SPILL OUT OF THE FILLER TUBE WHEN REFUELING THE TANK.

01V374000Dec 2001

FUEL SYSTEM, GASOLINE:DELIVERY

VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. THE FUEL INLET CHECK VALVE COULD STICK IN THE PARTIALLY OPEN POSITION. THIS CONDITION COULD CAUSE FUEL TO SPILL OUT OF THE FILLER TUBE DURING REFUELING.

02V032000Mar 2002

FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS

CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH A FUEL TANK BRUSH GUARD FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 301, "FUEL SYSTEM INTEGRITY." THE ONBOARD REFUELING VAPOR RECOVERY (ORVR) CONTROL VALVE CAN BECOME DETACHED DURING A CRASH, ALLOWING FUEL LEAKAGE.

02V099000Apr 2002

AIR BAGS:FRONTAL

ON CERTAIN SPORT UTILITY VEHICLES, THE PASSENGER AIR BAG WIRING HARNESS WAS IMPROPERLY MANUFACTURED.

+ 11 more recalls in the full report

Recall severity analysis & seller scripts

The full report rates each recall's severity and gives you scripts for asking the seller about recall completion.

Unlock

NHTSA Defect Investigations (7)

All closed. Investigations are how NHTSA decides whether a defect needs a recall.

DP09005ClosedOpened Nov 2009 · closed Aug 2010

Fuel Storage System Crash Related Fires

FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS

EA01017ClosedOpened Nov 2001 · closed Dec 2002

ROLL-AWAY IN REVERSE WHEN PARKED

POWER TRAIN

EA05020ClosedOpened Nov 2005 · closed Sep 2006

FAN BLADE FAILURE (ENGINE COOLING FAN)

ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN

EA12005ClosedOpened Jun 2012 · closed Nov 2014

Crash Related Fuel Tank Fires

FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS

PE05039ClosedOpened Jul 2005 · closed Nov 2005

ENGINE COOLING FAN BLADE FAILURE

ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN

+ 2 more in the full report

The worst model year for the Jeep Grand Cherokee is the 2011 — worth knowing if you're cross-shopping years. The biggest problem area is electrical.

2002 Jeep Grand Cherokee vs. Class Average (Sport Utility Vehicle - 2WD)

This vehicle

1,771

Class avg

432

4.1x the class average — significantly more complaints than typical sport utility vehicle - 2wd vehicles.

Complaint counts correlate with sales volume — popular vehicles naturally generate more reports. The full report normalizes for this.

About this data

NHTSA Complaints

Federal database of owner-filed safety complaints. 1,771 records for this vehicle.

NHTSA Recalls

Manufacturer-issued safety recalls. 16 recalls found for this vehicle.

Repair Cost Data

Real-world repair costs from owner reports and independent databases.

Last updated (checked October 21, 2026). NHTSA complaints received through October 19, 2026.

Other Jeep Grand Cherokee Model Years

20262025202420232022202120202019201820172016201520142013201220112010200920082007200620052004200320022001200019991998199719961995199419931992199119901989
View all Jeep Grand Cherokee years →

2002 Jeep Grand Cherokee: Frequently Asked Questions

What is the most common problem with the 2002 Jeep Grand Cherokee?
The most commonly reported issue with the 2002 Jeep Grand Cherokee is related to the airbags, with 467 complaints filed with NHTSA.
Is the 2002 Jeep Grand Cherokee reliable?
The 2002 Jeep Grand Cherokee has 1,771 complaints, 98 crash reports, and 23 fire reports filed with NHTSA. This is 4.1x the class average — higher than typical for its segment.
How much does it cost to fix 2002 Jeep Grand Cherokee problems?
Repair costs vary by issue. The full BumperScan report includes detailed repair cost estimates (low/median/high) for every major issue, plus a 30,000-mile total cost of ownership projection.
Does the 2002 Jeep Grand Cherokee have any recalls?
Yes, the 2002 Jeep Grand Cherokee has 16 recalls on record. The full report includes recall severity analysis and scripts for asking the seller about recall completion.
What mileage do Jeep Grand Cherokee problems start?
Based on 1124 complaints with mileage data, the median mileage at time of complaint is 74,500 miles. The highest concentration of reported issues occurs in the 60–90K mile range. The full report breaks down exactly which components fail at each mileage bracket.
When was the 2002 Jeep Grand Cherokee data last updated?
BumperScan last checked this vehicle against NHTSA on October 21, 2026, covering owner complaints received through October 19, 2026 plus the latest recalls, investigations and technical service bulletins. Its numbers last changed on October 4, 2026.
What’s in the full report?
10 sections of AI analysis: severity-ranked issues, component scores (0-100), 30K-mile cost projection, failure timeline by mileage, recall details with seller scripts, owner sentiment analysis, mechanic checklist, buyer lot checklist, negotiation ammo with dollar figures, and a buy/skip verdict.
How is this different from free NHTSA data?
NHTSA gives you raw complaint text. BumperScan cross-references 2.1M+ complaints with community repair cost data, EPA fuel data, and recall records — then uses AI to synthesize it into actionable advice with dollar figures.
How is this different from Carfax?
Carfax is VIN-specific history ($45/report). BumperScan is model-level reliability intelligence — what problems this car is known for, what they cost, and whether you should buy it. Complementary, not competing.
What if the report isn’t useful?
100% money-back guarantee. If the report doesn’t help you make a more informed decision, we’ll refund you — no questions asked.
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10 sections of AI analysis based on 1,771 owner reports. Know before you buy.

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