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#BS-2002-JEEGRA-DE65

2002 Jeep Grand Cherokee

Based on reports from 1,000 owners and 16 recalls for this exact model.

Complaints
1,000
Crashes
66
Fires
9
Recalls
16
TSBs
98
🛑

Preliminary Verdict

Red Flag

Based on 1,000 complaints, 66 crashes, 9 fires, and 16 recalls. Complaint rate is 2.3x the class average.

See full verdict with buy/skip conditions

Top reported problems

1

power window motor failed wont stay up

27 complaints • Severity 8.2/10

$X,XXX
2

window fell into door

9 complaints • Severity 8.9/10

$X,XXX
3

engine failed

7 complaints • Severity 9.4/10

$X,XXX

Preview: What's in your full report

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Mechanic Inspection Checklist

!Check the Service Brakes, Hydraulic:foundation Components:disc:rotorHIGH

94 owners reported service brakes, hydraulic:foundation components:disc:rotor issues — failures commonly reported around 58K miles.

!Inspect the Visibility:defroster/defogger/hvac System:fan/motorMED
Look for symptoms of wear and premature failure
+ 6 more items in full checklistUnlock

Failure Timeline by Mileage

169
0–30K
207
30–60K
169
60–90K
81
90–120K
25
120–150K
41
150K+

Peak failure range: 30–60K miles (207 reports) • Median: 58K miles

Full report: which components fail at each mileageUnlock

30,000-Mile Cost Projection

Best Case

$X,XXX

Most Likely

$X,XXX

Worst Case

$X,XXX

Top cost driver: Service Brakes, Hydraulic:foundation Components:disc:rotor (94 reports).

Includes fuel costs, common repairs, and recall riskUnlock

Also in your report

Owner Intelligence

AI-synthesized themes from real complaints

Buyer Lot Checklist

Questions, test drive checks, walk-away triggers

Negotiation Talking Points

Data-backed dollar deductions

Buy / Skip Verdict

Final recommendation with conditions

10 sections total in the full reportUnlock all

Where the complaints fall

Service Brakes, Hydraulic:foundation Components:disc:rotor94 (9%)
Visibility:defroster/defogger/hvac System:fan/motor75 (8%)
Visibility:defroster/defogger/hvac System65 (7%)
Engine And Engine Cooling:cooling System:fan64 (6%)
Airbags61 (6%)
Visibility:power Window Devices And Controls45 (5%)
Electrical34 (3%)
Other34 (3%)

2002 Jeep Grand Cherokee: Known Issues & Problem Areas

Service Brakes, Hydraulic:foundation Components:disc:rotor Issues

Service Brakes, Hydraulic:foundation Components:disc:rotor complaints account for 9% of all reports filed for the 2002 Jeep Grand Cherokee, with 94 owners filing complaints with NHTSA. The median mileage at time of complaint is 57,700 miles, suggesting issues tend to surface around the 58K-mile mark.

Visibility:defroster/defogger/hvac System:fan/motor Issues

Visibility:defroster/defogger/hvac System:fan/motor complaints account for 8% of all reports filed for the 2002 Jeep Grand Cherokee, with 75 owners filing complaints with NHTSA. Owners should pay attention to visibility:defroster/defogger/hvac system:fan/motor-related symptoms during test drives and pre-purchase inspections.

Visibility:defroster/defogger/hvac System Issues

Visibility:defroster/defogger/hvac System complaints account for 7% of all reports filed for the 2002 Jeep Grand Cherokee, with 65 owners filing complaints with NHTSA. Owners should pay attention to visibility:defroster/defogger/hvac system-related symptoms during test drives and pre-purchase inspections.

Engine And Engine Cooling:cooling System:fan Issues

Engine And Engine Cooling:cooling System:fan complaints account for 6% of all reports filed for the 2002 Jeep Grand Cherokee, with 64 owners filing complaints with NHTSA. Owners should pay attention to engine and engine cooling:cooling system:fan-related symptoms during test drives and pre-purchase inspections.

Data sourced from NHTSA owner complaints and community reports. The full report analyzes severity, repair costs, and failure patterns for each category.

Complaint trend by year

2
01
77
02
97
03
98
04
116
05
165
06
214
07
58
08
15
09
6
10
12
11
6
12
23
13
36
14
33
15
17
16
13
17
3
18
5
19
2
20
2
22

Complaints filed with NHTSA by year for the 2002 Jeep Grand Cherokee. Recent trend: stable.

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Repair costs • Negotiation scripts • Mechanic checklist • Buy/skip verdict

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Recall History (16 recalls)

01V288000Oct 2001

ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH

VEHICLE DESCRIPTION: CERTAIN SPORT UTILITY VEHICLES ARE BEING RECALLED FOR A SOFTWARE ERROR IN THE INSTRUMENT CLUSTER MICROPROCESSOR. UNDER CERTAIN CONDITIONS, THE CLUSTER, WITH THE MAJORITY OF ITS GAUGES, ILLUMINATION, AND WARNING LAMPS, COULD BECOME INOPERATIVE.

01V348000Dec 2001

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. THE ONBOARD VAPOR RECOVERY SYSTEM VENT HOSE MAY HAVE BEEN MISROUTED. THIS COULD ALLOW WATER TO ENTER THE CANISTER WHICH CAN CAUSE FUEL TO SPILL OUT OF THE FILLER TUBE WHEN REFUELING THE TANK.

01V374000Dec 2001

FUEL SYSTEM, GASOLINE:DELIVERY

VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. THE FUEL INLET CHECK VALVE COULD STICK IN THE PARTIALLY OPEN POSITION. THIS CONDITION COULD CAUSE FUEL TO SPILL OUT OF THE FILLER TUBE DURING REFUELING.

02V032000Mar 2002

FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS

CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH A FUEL TANK BRUSH GUARD FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 301, "FUEL SYSTEM INTEGRITY." THE ONBOARD REFUELING VAPOR RECOVERY (ORVR) CONTROL VALVE CAN BECOME DETACHED DURING A CRASH, ALLOWING FUEL LEAKAGE.

02V099000Apr 2002

AIR BAGS:FRONTAL

ON CERTAIN SPORT UTILITY VEHICLES, THE PASSENGER AIR BAG WIRING HARNESS WAS IMPROPERLY MANUFACTURED.

+ 11 more recalls in the full report

Recall severity analysis & seller scripts

The full report rates each recall's severity and gives you scripts for asking the seller about recall completion.

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The worst model year for the Jeep Grand Cherokee is the 2011 — worth knowing if you're cross-shopping years. The biggest problem area is electrical.

2002 Jeep Grand Cherokee vs. Class Average (Sport Utility Vehicle - 2WD)

This vehicle

1,000

Class avg

442

2.3x the class average — significantly more complaints than typical sport utility vehicle - 2wd vehicles.

Complaint counts correlate with sales volume — popular vehicles naturally generate more reports. The full report normalizes for this.

About this data

NHTSA Complaints

Federal database of owner-filed safety complaints. 1,000 records for this vehicle.

NHTSA Recalls

Manufacturer-issued safety recalls. 16 recalls found for this vehicle.

Repair Cost Data

Real-world repair costs from owner reports and independent databases.

Other Jeep Grand Cherokee Model Years

20262025202420232022202120202019201820172016201520142013201220112010200920082007200620052004200320022001200019991998199719961995199419931992199119901989
View all Jeep Grand Cherokee years →

2002 Jeep Grand Cherokee: Frequently Asked Questions

What is the most common problem with the 2002 Jeep Grand Cherokee?
The most commonly reported issue with the 2002 Jeep Grand Cherokee is related to the service brakes, hydraulic:foundation components:disc:rotor, with 94 complaints filed with NHTSA.
Is the 2002 Jeep Grand Cherokee reliable?
The 2002 Jeep Grand Cherokee has 1,000 complaints, 66 crash reports, and 9 fire reports filed with NHTSA. This is 2.3x the class average — higher than typical for its segment.
How much does it cost to fix 2002 Jeep Grand Cherokee problems?
Repair costs vary by issue. The full BumperScan report includes detailed repair cost estimates (low/median/high) for every major issue, plus a 30,000-mile total cost of ownership projection.
Does the 2002 Jeep Grand Cherokee have any recalls?
Yes, the 2002 Jeep Grand Cherokee has 16 recalls on record. The full report includes recall severity analysis and scripts for asking the seller about recall completion.
What mileage do Jeep Grand Cherokee problems start?
Based on 692 complaints with mileage data, the median mileage at time of complaint is 57,700 miles. The highest concentration of reported issues occurs in the 30–60K mile range. The full report breaks down exactly which components fail at each mileage bracket.
What’s in the full report?
10 sections of AI analysis: severity-ranked issues, component scores (0-100), 30K-mile cost projection, failure timeline by mileage, recall details with seller scripts, owner sentiment analysis, mechanic checklist, buyer lot checklist, negotiation ammo with dollar figures, and a buy/skip verdict.
How is this different from free NHTSA data?
NHTSA gives you raw complaint text. BumperScan cross-references 2.1M+ complaints with community repair cost data, EPA fuel data, and recall records — then uses AI to synthesize it into actionable advice with dollar figures.
How is this different from Carfax?
Carfax is VIN-specific history ($45/report). BumperScan is model-level reliability intelligence — what problems this car is known for, what they cost, and whether you should buy it. Complementary, not competing.
What if the report isn’t useful?
100% money-back guarantee. If the report doesn’t help you make a more informed decision, we’ll refund you — no questions asked.
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