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2002 Jeep Grand Cherokee TSBs

98 Technical Service Bulletins across 15 categories

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21 bulletins
635699

CUSTOMER MAY COMPLAIN OF AN INTERMITTENT CONDITION WHERE THE PANIC ALARM FOR THE REMOTE KEYLESS ENTRY (RKE) SYSTEM...

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TRIGGERS WITHOUT ANY CUSTOMER INTENT TO TRIGGER THE ALARM. *TT

634087

SUBJECT REGARDING REMOTE KEYLESS ENTRY PROGRAMMING PROCEDURES.

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*SLC

633961

SUBJECT REGARDING LEFT AND RIGHT CAM SPROCKET BOLTS NOT TORQUED TO CORRECT SPECIFICATION.

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*SLC

633955

SUBJECT REGARDING MOPAR FRONT AIR DEFLECTOR (BUG GUARD) POSSIBLY INDUCING AIR TURBULENCE OR WHISTLE.

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*SLC

633943

SUBJECT REGARDING THE LEFT REAR SEAT BACK REQUIRING HIGHER CLOSING EFFORT TO LATCH.

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*SLC

625620

SUBJECT REGARDING SAFETY SYSTEMS - VEHICLE MODIFICATIONS / REPAIR.

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*TT

11010205

Plate - Planetary

10220101

Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry...

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awareness regarding the use of aftermarket parts.

10220097

Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to...

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structural repair parts usage.

10175743

Disinfectant Solution Recommended for COVID-19

10169249

Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry...

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awareness regarding the use of aftermarket parts.

10169245

Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to...

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structural repair parts usage.

10129008

82212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states ...

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(Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington dc), and some ladco states (Illinois, Michigan, and Ohio). Mopar offers an alternative product (82213192) which is a water based product approved for sale in the aforementioned states.~ ~ Please inform the customer & your prep dept that spraying excessive amounts of the fabric protector on load floors will result in the breaking down of the adhesive (glue) that is used to create the bond between the fabric (carpet) and the load floor. This will apply to any vehicles equipped with rear load floors such as WK, WD, PM, MK, KA, KK. The carpet will appear to be loose, wrinkly, or bunch up~

10058882

1999-2004 JEEP GRAND CHEROKEE REAR STRUCTURE PERFORMANCE MAY BE ADVERSELY AFFECTED DURING CERTAIN LOW SPEED REAR...

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COLLISIONS ON AFTERMARKET TRAILER HITCH *CN

10006467

POPPING OR CLICKING-LIKE SOUND IN AREA OF FRONT SEAT FRAME.

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*TT

10004543

HIGH SPEED GRUMBLE SOUND.

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*TT

10003990

HIGH SPEED GRUMBLE SOUND.

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*TT

10003531

FLUID WEEPAGE PAST REAR AXLE VENT LINE JIGGLE CAP.

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*TT

10002036

INTRUSION ALARM WHEN IN ITS ARMED MODE MAY CAUSE A FALSE ALARM.

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*TT

10001521

REMOTE KEYLESS ENTRY (RKE) FOB ONLY OPERATES AT CLOSE RANGE ON DRIVER SIDE OF VEHICLE.

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*TT

10001109

TPM SYSTEM PERFORMANCE AFFECTED WHEN LARGE AMBIENT TEMPERATURE CHANGES OCCUR.

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*TT

Engine

13 bulletins
633964

SUBJECT REGARDING 4.7L CRANKSHAFT TO BEDPLATE INTERFERENCE.

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*SLC

633935

NEW REPAIR PROCEDURES WITH SEPARATE LIFTGATE LATCH MOTOR AND COMPONENTS.

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*SLC

10220995

Part Description: Insulator on Lever Assy Manual Valve - Valve Body - RWD Transmission Issue Description: The manual...

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valve insulator, attaching rivet and instruction sheet are now available as a kit. If the insulator requires replacement please order kit 68253161AA. Insulator only used on Auto-RWD transmission Note: The color of the insulator is not relevant for service.

10191460

Valve Body. These may cause over drive cycling.

10139596

Part Description: Insulator on Lever Assy Manual Valve - Valve Body - RWD Transmission Issue Description: The manual...

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valve insulator, attaching rivet and instruction sheet are now available as a kit. If the insulator requires replacement please order kit 68253161AA. Insulator only used on Auto-RWD transmission Note: The color of the insulator is not relevant for service.

10015804

ENGINE OIL WEEPAGE AT THE ENGINE OIL FITLER ADAPTOR HOSE CONNECTION(S).

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*TT

10015075

NEW WATER PUMP FOR 3.7L ENGINE - NO LONGER COMMON WITH 4.7L.

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ADVANCED SERVICE INFORMATION #05-002. *TT

10011928

WARM ENGINE ROUGH IDLE.

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4.7L. *TT

10006455

IRREGULAR ENGINE SNAPPING SOUND.

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*TT

10003986

4.0L ROUGH ENGINE IDLE AFTER RESTART FOLLOWING A HOT SOAK.

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*TT

10003542

MALFUNCTION INDICATOR LAMP (MIL) ILLUMINATION, DIAGNOSTIC TROUBLE CODE (DTC) P0110, FUEL GAUGE STUCK, IMPROVED COLD ENGINE PERFORMANCE.

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*TT

10003538

4.0L MULTIPLE CYLINDER MISFIRE.

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*TT

10001100

DUTY CYCLE PURGE SOLENOID CAUSES A TICKING-LIKE SOUND FROM ENGINE COMPARTMENT.

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*TT

Electrical

12 bulletins
10220410

Chrysler intends to inspect and, if necessary, replace aftermarket trailer hitches to ensure that any sharp edges or...

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other puncture risks from the aftermarket mounting hardware are removed, free of charge (parts and labor). The parts required for this program are currently not available. Chrysler is making all reasonable efforts to obtain the parts as quickly as possible. Chrysler will contact dealers when the parts and repair procedure becomes available. Dealers will be notified of the launch of this customer satisfaction notification by way of established methods used in the past. We ask that you please take the time to ensure that your personnel are aware of this communication and are prepared to execute a customer friendly process for inquiries on involved vehicles.

10216350

Advanced Field Action Communication ? M3511082012 Chrysler Group LLC (Chrysler) announced a safety recall on 2002 and...

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2003 model year (KJ) Jeep Liberty vehicles built through March 28, 2003 and 2002 through 2004 model year (WJ) Jeep Grand Cherokee vehicles built through May 23, 2003. The above vehicles may experience a front airbag, side curtain airbag, and/or seatbelt pretensioner inadvertent deployment. Chrysler will conduct a voluntary safety recall on all affected vehicles to install an in-line diode filter jumper harness. The jumper harness incorporates diodes to perform the intended function of an internal Occupant Restraint Control (ORC) module component which filters transient electrical signals from firing the Application Specific Integrated Circuits (ASIC) in the ORC module. Jumper harnesses for this issue are being manufactured and you will be notified as soon as sufficient quantities are available. An owner letter that explains the condition and the latest parts situation will be mailed to all vehicle owners in January of 2013.

10189178

Chrysler intends to inspect and, if necessary, replace aftermarket trailer hitches to ensure that any sharp edges or...

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other puncture risks from the aftermarket mounting hardware are removed, free of charge (parts and labor). The parts required for this program are currently not available. Chrysler is making all reasonable efforts to obtain the parts as quickly as possible. Chrysler will contact dealers when the parts and repair procedure becomes available. Dealers will be notified of the launch of this customer satisfaction notification by way of established methods used in the past. We ask that you please take the time to ensure that your personnel are aware of this communication and are prepared to execute a customer friendly process for inquiries on involved vehicles.

10175735

Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test...

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equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.

10136887

New CSN Advanced Communication ? N47062013 Chrysler Group LLC (Chrysler) announced a Customer Satisfaction Notification...

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(CSN) on 1999 through 2004 Jeep Grand Cherokee vehicles. Chrysler intends to inspect and, if necessary, replace aftermarket trailer hitches to ensure that any sharp edges or other puncture risks from the aftermarket mounting hardware are removed, free of charge (parts and labor). The parts required for this program are currently not available. Chrysler is making all reasonable efforts to obtain the parts as quickly as possible. Chrysler will contact dealers when the parts and repair procedure becomes available. Dealers will be notified of the launch of this customer satisfaction notification by way of established methods used in the past. We ask that you please take the time to ensure that your personnel are aware of this communication and are prepared to execute a customer friendly process for inquiries on involved vehicles.

10136473

Advanced Field Action Communication ? M3511082012 Chrysler Group LLC (Chrysler) announced a safety recall on 2002 and...

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2003 model year (KJ) Jeep Liberty vehicles built through March 28, 2003 and 2002 through 2004 model year (WJ) Jeep Grand Cherokee vehicles built through May 23, 2003. The above vehicles may experience a front airbag, side curtain airbag, and/or seatbelt pretensioner inadvertent deployment. Chrysler will conduct a voluntary safety recall on all affected vehicles to install an in-line diode filter jumper harness. The jumper harness incorporates diodes to perform the intended function of an internal Occupant Restraint Control (ORC) module component which filters transient electrical signals from firing the Application Specific Integrated Circuits (ASIC) in the ORC module. Jumper harnesses for this issue are being manufactured and you will be notified as soon as sufficient quantities are available. An owner letter that explains the condition and the latest parts situation will be mailed to all vehicle owners in January of 2013.

10128935

Advanced Field Action Communication ? M3511082012 Chrysler Group LLC (Chrysler) announced a safety recall on 2002 and...

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2003 model year (KJ) Jeep Liberty vehicles built through March 28, 2003 and 2002 through 2004 model year (WJ) Jeep Grand Cherokee vehicles built through May 23, 2003. The above vehicles may experience a front airbag, side curtain airbag, and/or seatbelt pretensioner inadvertent deployment. Chrysler will conduct a voluntary safety recall on all affected vehicles to install an in-line diode filter jumper harness. The jumper harness incorporates diodes to perform the intended function of an internal Occupant Restraint Control (ORC) module component which filters transient electrical signals from firing the Application Specific Integrated Circuits (ASIC) in the ORC module. Jumper harnesses for this issue are being manufactured and you will be notified as soon as sufficient quantities are available. An owner letter that explains the condition and the latest parts situation will be mailed to all vehicle owners in January of 2013.

10021239

POWERTRAIN CONTROL MODULE INITIALIZATION.

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*KB

10016603

AIR CONDITIONING (A/C) COOLING COIL ODOR.

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*TT

10013731

POWERTRAIN CONTROL MODULE INITIALIZATION.

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*SC

10003803

G-SENSOR REPLACEMENT.

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*TT

10002037

NEW AIRBAG CONTROL MODULE OPTIMIZED FOR CURRENT AND PRIOR MODEL YEAR USE.

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*TT

Transmission

10 bulletins
635721

SUBJECT REGARDING REVISION IN DIAGNOSTIC PROCEDURES AND LABOR OPERATION TIMES FOR RE TRANSMISSIONS.

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*TT

621898

AUTOMATIC TRANSMISSION FLUID USAGE ATF+4.

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*TT *MJ

10136906

Part Description: Seal - Shift Shaft on RFE transmissions Issue Description: This seal (04799346) is replaceable with...

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Seal Kit (68235551AA), which includes a seal and retainer. The Seal Kit is applicable to all (5)45RFE transmissions.

10017000

45RFE/545RFE TRANS - DELAYED ENGAGEMENT DUE TO COOLER RETURN FILTER REPLACEMENT.

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*SC

10003535

CLUTCH SLIPPING. 2004 CHEROKEE INCLUDED.

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*TT

10003524

AUTOMATIC TRANSMISSION DIAGNOSTIC TEARDOWN PROCEDURE.

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VARIOUS MODELS INCLUDING THE 2004 RAM TRUCK, DURANGO, SEBRING CONVERTIBLE, CHEROKEE, VISION, NEON, AND VOYAGER. *TT *SC

10002282

TRANSIENT GRUMBLE SOUND OR RATTLE THAT INTERMITTENTLY OCCURS DURING LIFT-THROTTLE OR COAST CONDITION WHILE THE TORQUE CONVERTER IS LOCKED.

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*TT

10001102

RECOMMENDED STEPS TO CONFIRM THE SAFE AND PROPER ENGAGEMENT OF THE PARK POSITION ON THE VEHICLE'S AUTOMATIC TRANSMISSION.

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*TT

10001098

MALFUNCTION INDICATOR LAMP ILLUMINATED AND THE TRANSMISSION MAY OPERATE IN IT'S DEFAULT MODE OF SECOND GEAR.

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*TT

10001097

MALFUNCTION INDICATOR LAMP ILLUMINATION AND THE TRANSMISSION MAY OPERATE IN ITS DEFAULT MODE OF SECOND GEAR.

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*TT

Body & Paint

8 bulletins
635725

SUBJECT REGARDING OPTIMUM ROOF RACK CROSS BAR POSITION TO PREVENT AIR TURBULENCE CONCERNS.

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*TT

634077

SUBJECT REGARDING OUTSIDE REARVIEW MIRROR GLASS REPLACEMENT.

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*SLC

633983

SUBJECT REGARDING SQUEAK LIKE SOUND FROM FRONT BUMPER CROSSMEMBER.

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*SLC

625650

SUBJECT REGARDING OUTSIDE REARVIEW MIRROR GLASS REPLACEMENT.

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*TT

10006965

PASSENGER COMPARTMENT FLOOR WATER LEAK.

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*TT THIS BULLETIN SUPERSEDES BULLETIN 23-010-04 DATED 04-29-04. *TT

10002405

OPTIMUM ROOF RACK CROSS BAR POSITION TO PREVENT AIR TURBULENCE CONCERNS.

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*TT

10002049

WIND-LIKE SOUND AT TOP REAR CORNER OF FRONT DOOR.

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*TT

10000902

AUTOMATIC DOOR UNLOCK ON EXIT FEATURE IS NOT ENABLED.

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*TT

Steering

7 bulletins
634110

SUBJECT REGARDING STEERING HONK ON 4.0 L AND 4.7 L LHD GRANE CHEROKEE VEHICLES.

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*SLC

628194

EXPERIENCING A POP/TICK SOUND HEARD COMING FROM THE STEERING WHEEL AREA WHILE THE VEHICLE IS IN MOTION.

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*TT

10007928

POP/TRICK/CREAK SOUND IN STEERING COLUMN.

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*MJ *EH

10005280

STEERING SHUDDER WHEN PERFORMING PARKING LOT MANEUVERS.

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*PH

10003545

POP/TICK SOUND IN STEERING WHEEL AREA.

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*TT

10001107

POWER STEERING MOAN OR WHINE-LIKE SOUND WHEN TURNING.

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*TT

10001106

POP/TICK SOUND IN STEERING WHEEL AREA.

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*TT *MJ

Fuel System

5 bulletins
634090

SUBJECT REGARDING FUEL CAP DIFFICULT TO REMOVE.

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*SLC

628247

A CONDITION MAY EXIST WITH PREMATURE FUEL NOZZLE SHUT-OFF WHEN FILLING VEHICLE FUEL TANK.

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*TT

10003995

NEW EVAPORATIVE CANISTER INLET FILTER FOR USE IN SEVERE DEBRIS ENVIRONMENTS.

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*TT

10000907

THE MALFUNCTION INDICATOR LAMP (MIL) MAY ILLUMINATE DUE TO ERRONEOUS DETECTION OF A SMALL LEAK IN THE VEHICLE'S EVAPORATIVE SYSTEM.

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*TT

10000310

FUEL CAP DIFFICULT TO REMOVE.

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*TT

Brakes

5 bulletins
633985

SUBJECT REGARDING FRONT BRAKE PULSATION DURING LIGHT TO MODERATE BRAKE APPLICATION.

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*SLC

633461

SUBJECT REGARDING FRONT BRAKE PULSATION DURING LIGHT TO MODERATE BRAKE APPLICATION.

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*SLC

625614

EXPERIENCING BRAKE ROUGHNESS OR PEDAL PULSATION WHEN THE BRAKES ARE APPLIED.

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*TT

623123

CUSTOMER MAY EXPERIENCE A VIBRATION OF THE STEERING WHEEL, FLOOR, SEAT, INSTRUMENT PANEL, OR A MINOR PEDAL PULSATION...

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(BRAKE ROUGHNESS) UNDER LIGHT TO MODERATE PEDAL APPLICATION. *SLC

10000835

FRONT BRAKE PULSATION DURING LIGHT TO MODERATE BRAKE APPLICATION.

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*TT

Pre-Delivery & Maintenance

5 bulletins
620066

SUBJECT REGARDING GENERIC SCAN TOOL (GST), PUBLICATION NO.

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81-170-00008 PROVIDED WITH THIS TECHNICAL SERVICE BULLETIN TO PROVIDE REFERENCE INFORMATION WHEN USING GENERIC SCAN TOOL ON OBDII VEHICLES. *TT

11022026

Verify Reman part number availability.

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Order the "R" part number for all orders: Warranty, Mopar, customer pay and service contract. Order "68" part number for New unsold units only.

10229256

KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number.

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The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehicle, use the "AC" NIC level part and submit a part warranty.

10221686

KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number.

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The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehicle, use the "AC" NIC level part and submit a part warranty.

10148556

The aftermarket trailer hitch on about 1,443,000 of the above vehicles may adversely affect the rear structure...

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performance during certain low speed rear collisions. Vehicles equipped with a trailer hitch must be inspected and replaced if required. NOTE: The initial inspection process can be done by write up personnel in the write up area. Vehicles found without a trailer hitch can be immediately returned to the customer.

Suspension

4 bulletins
633476

SPECIAL BALL JOINT, ALLOWS ADJUSTMENT TO CASTER AND CAMBER ANGLES.

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*SLC THIS BULLETIN REPLACES 02-001-02 DATED 06/10/02. ALSO TO INCLUDE 2005 JEEP WRANGLER. *TT

620059

SUBJECT REGARDING AIRBAG / CLOCK SPRING SERVICE FOR VARIOUS MODELS INCLUDING 2002 MODEL YEAR JEEP LIBERTY.

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*TT

10007926

A SQUEAK OR SQUAWK-LIKE SOUND MAY BE PRESENT IN THE FRONT OR REAR SUSPENSION.

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*TT

10007591

SUSPENSION SQUEAK/SQUAWK - STABILIZER BUSHING.

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*MJ

Lighting

3 bulletins
10220099

Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair...

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industry awareness regarding the use of recycled or salvage parts.

10169247

Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair...

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industry awareness regarding the use of recycled or salvage parts.

10006129

MALFUNCTION INDICATOR LAMP (MIL) ILLUMINATION, DIAGNOSTIC TROUBLE CODE (DTC) P0442, P0455, OR P0456 - LEAK DETECTION PUMP (LDP), LEAK DETECTED.

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THIS BULLETIN SUPERSEDES 25-001-02 DATED FEB 11, 2002. *TT

HVAC & Climate

2 bulletins
10005603

NEW HVAC SUB-ASSEMBLY REPLACES BLEND OR RECIRC DOOR COMPONENTS.

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*TT

10003527

HVAC DRIVE WATER LEAKS UNDER PASSENGER SIDE FRONT CARPET.

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*TT

Software & Calibration

1 bulletin
634272

FLASH PROGRAMMING FAILURE RECOVERY.

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*SLC

Tires & Wheels

1 bulletin
634082

CHROME WHEEL CARE. *SLC

Infotainment

1 bulletin
623312

INFORMATION REGARDING VEHICLES EQUIPPED WITH RADIOS WILL HAVE A NEW LOCKING RADIO ANTENNA CONNECTOR.

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*SLC