2002 Jeep Grand Cherokee TSBs
98 Technical Service Bulletins across 15 categories
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21 bulletinsCUSTOMER MAY COMPLAIN OF AN INTERMITTENT CONDITION WHERE THE PANIC ALARM FOR THE REMOTE KEYLESS ENTRY (RKE) SYSTEM...
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TRIGGERS WITHOUT ANY CUSTOMER INTENT TO TRIGGER THE ALARM. *TT
SUBJECT REGARDING REMOTE KEYLESS ENTRY PROGRAMMING PROCEDURES.
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*SLC
SUBJECT REGARDING LEFT AND RIGHT CAM SPROCKET BOLTS NOT TORQUED TO CORRECT SPECIFICATION.
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*SLC
SUBJECT REGARDING MOPAR FRONT AIR DEFLECTOR (BUG GUARD) POSSIBLY INDUCING AIR TURBULENCE OR WHISTLE.
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*SLC
SUBJECT REGARDING THE LEFT REAR SEAT BACK REQUIRING HIGHER CLOSING EFFORT TO LATCH.
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*SLC
SUBJECT REGARDING SAFETY SYSTEMS - VEHICLE MODIFICATIONS / REPAIR.
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*TT
Plate - Planetary
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry...
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awareness regarding the use of aftermarket parts.
Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to...
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structural repair parts usage.
Disinfectant Solution Recommended for COVID-19
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry...
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awareness regarding the use of aftermarket parts.
Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to...
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structural repair parts usage.
82212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states ...
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(Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington dc), and some ladco states (Illinois, Michigan, and Ohio). Mopar offers an alternative product (82213192) which is a water based product approved for sale in the aforementioned states.~ ~ Please inform the customer & your prep dept that spraying excessive amounts of the fabric protector on load floors will result in the breaking down of the adhesive (glue) that is used to create the bond between the fabric (carpet) and the load floor. This will apply to any vehicles equipped with rear load floors such as WK, WD, PM, MK, KA, KK. The carpet will appear to be loose, wrinkly, or bunch up~
1999-2004 JEEP GRAND CHEROKEE REAR STRUCTURE PERFORMANCE MAY BE ADVERSELY AFFECTED DURING CERTAIN LOW SPEED REAR...
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COLLISIONS ON AFTERMARKET TRAILER HITCH *CN
POPPING OR CLICKING-LIKE SOUND IN AREA OF FRONT SEAT FRAME.
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*TT
HIGH SPEED GRUMBLE SOUND.
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*TT
HIGH SPEED GRUMBLE SOUND.
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*TT
FLUID WEEPAGE PAST REAR AXLE VENT LINE JIGGLE CAP.
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*TT
INTRUSION ALARM WHEN IN ITS ARMED MODE MAY CAUSE A FALSE ALARM.
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*TT
REMOTE KEYLESS ENTRY (RKE) FOB ONLY OPERATES AT CLOSE RANGE ON DRIVER SIDE OF VEHICLE.
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*TT
TPM SYSTEM PERFORMANCE AFFECTED WHEN LARGE AMBIENT TEMPERATURE CHANGES OCCUR.
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*TT
Engine
13 bulletinsSUBJECT REGARDING 4.7L CRANKSHAFT TO BEDPLATE INTERFERENCE.
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*SLC
NEW REPAIR PROCEDURES WITH SEPARATE LIFTGATE LATCH MOTOR AND COMPONENTS.
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*SLC
Part Description: Insulator on Lever Assy Manual Valve - Valve Body - RWD Transmission Issue Description: The manual...
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valve insulator, attaching rivet and instruction sheet are now available as a kit. If the insulator requires replacement please order kit 68253161AA. Insulator only used on Auto-RWD transmission Note: The color of the insulator is not relevant for service.
Valve Body. These may cause over drive cycling.
Part Description: Insulator on Lever Assy Manual Valve - Valve Body - RWD Transmission Issue Description: The manual...
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valve insulator, attaching rivet and instruction sheet are now available as a kit. If the insulator requires replacement please order kit 68253161AA. Insulator only used on Auto-RWD transmission Note: The color of the insulator is not relevant for service.
ENGINE OIL WEEPAGE AT THE ENGINE OIL FITLER ADAPTOR HOSE CONNECTION(S).
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*TT
NEW WATER PUMP FOR 3.7L ENGINE - NO LONGER COMMON WITH 4.7L.
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ADVANCED SERVICE INFORMATION #05-002. *TT
WARM ENGINE ROUGH IDLE.
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4.7L. *TT
IRREGULAR ENGINE SNAPPING SOUND.
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*TT
4.0L ROUGH ENGINE IDLE AFTER RESTART FOLLOWING A HOT SOAK.
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*TT
MALFUNCTION INDICATOR LAMP (MIL) ILLUMINATION, DIAGNOSTIC TROUBLE CODE (DTC) P0110, FUEL GAUGE STUCK, IMPROVED COLD ENGINE PERFORMANCE.
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*TT
4.0L MULTIPLE CYLINDER MISFIRE.
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*TT
DUTY CYCLE PURGE SOLENOID CAUSES A TICKING-LIKE SOUND FROM ENGINE COMPARTMENT.
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*TT
Electrical
12 bulletinsChrysler intends to inspect and, if necessary, replace aftermarket trailer hitches to ensure that any sharp edges or...
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other puncture risks from the aftermarket mounting hardware are removed, free of charge (parts and labor). The parts required for this program are currently not available. Chrysler is making all reasonable efforts to obtain the parts as quickly as possible. Chrysler will contact dealers when the parts and repair procedure becomes available. Dealers will be notified of the launch of this customer satisfaction notification by way of established methods used in the past. We ask that you please take the time to ensure that your personnel are aware of this communication and are prepared to execute a customer friendly process for inquiries on involved vehicles.
Advanced Field Action Communication ? M3511082012 Chrysler Group LLC (Chrysler) announced a safety recall on 2002 and...
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2003 model year (KJ) Jeep Liberty vehicles built through March 28, 2003 and 2002 through 2004 model year (WJ) Jeep Grand Cherokee vehicles built through May 23, 2003. The above vehicles may experience a front airbag, side curtain airbag, and/or seatbelt pretensioner inadvertent deployment. Chrysler will conduct a voluntary safety recall on all affected vehicles to install an in-line diode filter jumper harness. The jumper harness incorporates diodes to perform the intended function of an internal Occupant Restraint Control (ORC) module component which filters transient electrical signals from firing the Application Specific Integrated Circuits (ASIC) in the ORC module. Jumper harnesses for this issue are being manufactured and you will be notified as soon as sufficient quantities are available. An owner letter that explains the condition and the latest parts situation will be mailed to all vehicle owners in January of 2013.
Chrysler intends to inspect and, if necessary, replace aftermarket trailer hitches to ensure that any sharp edges or...
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other puncture risks from the aftermarket mounting hardware are removed, free of charge (parts and labor). The parts required for this program are currently not available. Chrysler is making all reasonable efforts to obtain the parts as quickly as possible. Chrysler will contact dealers when the parts and repair procedure becomes available. Dealers will be notified of the launch of this customer satisfaction notification by way of established methods used in the past. We ask that you please take the time to ensure that your personnel are aware of this communication and are prepared to execute a customer friendly process for inquiries on involved vehicles.
Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test...
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equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.
New CSN Advanced Communication ? N47062013 Chrysler Group LLC (Chrysler) announced a Customer Satisfaction Notification...
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(CSN) on 1999 through 2004 Jeep Grand Cherokee vehicles. Chrysler intends to inspect and, if necessary, replace aftermarket trailer hitches to ensure that any sharp edges or other puncture risks from the aftermarket mounting hardware are removed, free of charge (parts and labor). The parts required for this program are currently not available. Chrysler is making all reasonable efforts to obtain the parts as quickly as possible. Chrysler will contact dealers when the parts and repair procedure becomes available. Dealers will be notified of the launch of this customer satisfaction notification by way of established methods used in the past. We ask that you please take the time to ensure that your personnel are aware of this communication and are prepared to execute a customer friendly process for inquiries on involved vehicles.
Advanced Field Action Communication ? M3511082012 Chrysler Group LLC (Chrysler) announced a safety recall on 2002 and...
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2003 model year (KJ) Jeep Liberty vehicles built through March 28, 2003 and 2002 through 2004 model year (WJ) Jeep Grand Cherokee vehicles built through May 23, 2003. The above vehicles may experience a front airbag, side curtain airbag, and/or seatbelt pretensioner inadvertent deployment. Chrysler will conduct a voluntary safety recall on all affected vehicles to install an in-line diode filter jumper harness. The jumper harness incorporates diodes to perform the intended function of an internal Occupant Restraint Control (ORC) module component which filters transient electrical signals from firing the Application Specific Integrated Circuits (ASIC) in the ORC module. Jumper harnesses for this issue are being manufactured and you will be notified as soon as sufficient quantities are available. An owner letter that explains the condition and the latest parts situation will be mailed to all vehicle owners in January of 2013.
Advanced Field Action Communication ? M3511082012 Chrysler Group LLC (Chrysler) announced a safety recall on 2002 and...
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2003 model year (KJ) Jeep Liberty vehicles built through March 28, 2003 and 2002 through 2004 model year (WJ) Jeep Grand Cherokee vehicles built through May 23, 2003. The above vehicles may experience a front airbag, side curtain airbag, and/or seatbelt pretensioner inadvertent deployment. Chrysler will conduct a voluntary safety recall on all affected vehicles to install an in-line diode filter jumper harness. The jumper harness incorporates diodes to perform the intended function of an internal Occupant Restraint Control (ORC) module component which filters transient electrical signals from firing the Application Specific Integrated Circuits (ASIC) in the ORC module. Jumper harnesses for this issue are being manufactured and you will be notified as soon as sufficient quantities are available. An owner letter that explains the condition and the latest parts situation will be mailed to all vehicle owners in January of 2013.
POWERTRAIN CONTROL MODULE INITIALIZATION.
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*KB
AIR CONDITIONING (A/C) COOLING COIL ODOR.
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*TT
POWERTRAIN CONTROL MODULE INITIALIZATION.
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*SC
G-SENSOR REPLACEMENT.
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*TT
NEW AIRBAG CONTROL MODULE OPTIMIZED FOR CURRENT AND PRIOR MODEL YEAR USE.
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*TT
Transmission
10 bulletinsSUBJECT REGARDING REVISION IN DIAGNOSTIC PROCEDURES AND LABOR OPERATION TIMES FOR RE TRANSMISSIONS.
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*TT
AUTOMATIC TRANSMISSION FLUID USAGE ATF+4.
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*TT *MJ
Part Description: Seal - Shift Shaft on RFE transmissions Issue Description: This seal (04799346) is replaceable with...
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Seal Kit (68235551AA), which includes a seal and retainer. The Seal Kit is applicable to all (5)45RFE transmissions.
45RFE/545RFE TRANS - DELAYED ENGAGEMENT DUE TO COOLER RETURN FILTER REPLACEMENT.
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*SC
CLUTCH SLIPPING. 2004 CHEROKEE INCLUDED.
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*TT
AUTOMATIC TRANSMISSION DIAGNOSTIC TEARDOWN PROCEDURE.
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VARIOUS MODELS INCLUDING THE 2004 RAM TRUCK, DURANGO, SEBRING CONVERTIBLE, CHEROKEE, VISION, NEON, AND VOYAGER. *TT *SC
TRANSIENT GRUMBLE SOUND OR RATTLE THAT INTERMITTENTLY OCCURS DURING LIFT-THROTTLE OR COAST CONDITION WHILE THE TORQUE CONVERTER IS LOCKED.
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*TT
RECOMMENDED STEPS TO CONFIRM THE SAFE AND PROPER ENGAGEMENT OF THE PARK POSITION ON THE VEHICLE'S AUTOMATIC TRANSMISSION.
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*TT
MALFUNCTION INDICATOR LAMP ILLUMINATED AND THE TRANSMISSION MAY OPERATE IN IT'S DEFAULT MODE OF SECOND GEAR.
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*TT
MALFUNCTION INDICATOR LAMP ILLUMINATION AND THE TRANSMISSION MAY OPERATE IN ITS DEFAULT MODE OF SECOND GEAR.
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*TT
Body & Paint
8 bulletinsSUBJECT REGARDING OPTIMUM ROOF RACK CROSS BAR POSITION TO PREVENT AIR TURBULENCE CONCERNS.
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*TT
SUBJECT REGARDING OUTSIDE REARVIEW MIRROR GLASS REPLACEMENT.
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*SLC
SUBJECT REGARDING SQUEAK LIKE SOUND FROM FRONT BUMPER CROSSMEMBER.
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*SLC
SUBJECT REGARDING OUTSIDE REARVIEW MIRROR GLASS REPLACEMENT.
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*TT
PASSENGER COMPARTMENT FLOOR WATER LEAK.
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*TT THIS BULLETIN SUPERSEDES BULLETIN 23-010-04 DATED 04-29-04. *TT
OPTIMUM ROOF RACK CROSS BAR POSITION TO PREVENT AIR TURBULENCE CONCERNS.
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*TT
WIND-LIKE SOUND AT TOP REAR CORNER OF FRONT DOOR.
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*TT
AUTOMATIC DOOR UNLOCK ON EXIT FEATURE IS NOT ENABLED.
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*TT
Steering
7 bulletinsSUBJECT REGARDING STEERING HONK ON 4.0 L AND 4.7 L LHD GRANE CHEROKEE VEHICLES.
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*SLC
EXPERIENCING A POP/TICK SOUND HEARD COMING FROM THE STEERING WHEEL AREA WHILE THE VEHICLE IS IN MOTION.
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*TT
POP/TRICK/CREAK SOUND IN STEERING COLUMN.
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*MJ *EH
STEERING SHUDDER WHEN PERFORMING PARKING LOT MANEUVERS.
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*PH
POP/TICK SOUND IN STEERING WHEEL AREA.
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*TT
POWER STEERING MOAN OR WHINE-LIKE SOUND WHEN TURNING.
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*TT
POP/TICK SOUND IN STEERING WHEEL AREA.
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*TT *MJ
Fuel System
5 bulletinsSUBJECT REGARDING FUEL CAP DIFFICULT TO REMOVE.
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*SLC
A CONDITION MAY EXIST WITH PREMATURE FUEL NOZZLE SHUT-OFF WHEN FILLING VEHICLE FUEL TANK.
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*TT
NEW EVAPORATIVE CANISTER INLET FILTER FOR USE IN SEVERE DEBRIS ENVIRONMENTS.
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*TT
THE MALFUNCTION INDICATOR LAMP (MIL) MAY ILLUMINATE DUE TO ERRONEOUS DETECTION OF A SMALL LEAK IN THE VEHICLE'S EVAPORATIVE SYSTEM.
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*TT
FUEL CAP DIFFICULT TO REMOVE.
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*TT
Brakes
5 bulletinsSUBJECT REGARDING FRONT BRAKE PULSATION DURING LIGHT TO MODERATE BRAKE APPLICATION.
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*SLC
SUBJECT REGARDING FRONT BRAKE PULSATION DURING LIGHT TO MODERATE BRAKE APPLICATION.
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*SLC
EXPERIENCING BRAKE ROUGHNESS OR PEDAL PULSATION WHEN THE BRAKES ARE APPLIED.
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*TT
CUSTOMER MAY EXPERIENCE A VIBRATION OF THE STEERING WHEEL, FLOOR, SEAT, INSTRUMENT PANEL, OR A MINOR PEDAL PULSATION...
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(BRAKE ROUGHNESS) UNDER LIGHT TO MODERATE PEDAL APPLICATION. *SLC
FRONT BRAKE PULSATION DURING LIGHT TO MODERATE BRAKE APPLICATION.
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*TT
Pre-Delivery & Maintenance
5 bulletinsSUBJECT REGARDING GENERIC SCAN TOOL (GST), PUBLICATION NO.
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81-170-00008 PROVIDED WITH THIS TECHNICAL SERVICE BULLETIN TO PROVIDE REFERENCE INFORMATION WHEN USING GENERIC SCAN TOOL ON OBDII VEHICLES. *TT
Verify Reman part number availability.
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Order the "R" part number for all orders: Warranty, Mopar, customer pay and service contract. Order "68" part number for New unsold units only.
KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number.
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The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehicle, use the "AC" NIC level part and submit a part warranty.
KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number.
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The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehicle, use the "AC" NIC level part and submit a part warranty.
The aftermarket trailer hitch on about 1,443,000 of the above vehicles may adversely affect the rear structure...
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performance during certain low speed rear collisions. Vehicles equipped with a trailer hitch must be inspected and replaced if required. NOTE: The initial inspection process can be done by write up personnel in the write up area. Vehicles found without a trailer hitch can be immediately returned to the customer.
Suspension
4 bulletinsSPECIAL BALL JOINT, ALLOWS ADJUSTMENT TO CASTER AND CAMBER ANGLES.
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*SLC THIS BULLETIN REPLACES 02-001-02 DATED 06/10/02. ALSO TO INCLUDE 2005 JEEP WRANGLER. *TT
SUBJECT REGARDING AIRBAG / CLOCK SPRING SERVICE FOR VARIOUS MODELS INCLUDING 2002 MODEL YEAR JEEP LIBERTY.
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*TT
A SQUEAK OR SQUAWK-LIKE SOUND MAY BE PRESENT IN THE FRONT OR REAR SUSPENSION.
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*TT
SUSPENSION SQUEAK/SQUAWK - STABILIZER BUSHING.
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*MJ
Lighting
3 bulletinsUse of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair...
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industry awareness regarding the use of recycled or salvage parts.
Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair...
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industry awareness regarding the use of recycled or salvage parts.
MALFUNCTION INDICATOR LAMP (MIL) ILLUMINATION, DIAGNOSTIC TROUBLE CODE (DTC) P0442, P0455, OR P0456 - LEAK DETECTION PUMP (LDP), LEAK DETECTED.
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THIS BULLETIN SUPERSEDES 25-001-02 DATED FEB 11, 2002. *TT
HVAC & Climate
2 bulletinsNEW HVAC SUB-ASSEMBLY REPLACES BLEND OR RECIRC DOOR COMPONENTS.
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*TT
HVAC DRIVE WATER LEAKS UNDER PASSENGER SIDE FRONT CARPET.
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*TT
Software & Calibration
1 bulletinFLASH PROGRAMMING FAILURE RECOVERY.
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*SLC
Tires & Wheels
1 bulletinCHROME WHEEL CARE. *SLC
Infotainment
1 bulletinINFORMATION REGARDING VEHICLES EQUIPPED WITH RADIOS WILL HAVE A NEW LOCKING RADIO ANTENNA CONNECTOR.
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*SLC