2021 Jeep Grand Cherokee TSBs

Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

components need to be replaced as a pair.

Sensor(s) Not Reading And Or Showing Dashes.

illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs):** B143B-12 - ANC Microphone 1-Circuit Short To Battery. B143C-12 - ANC Microphone 2-Circuit Short To Battery. B143E-12 - ANC Microphone 3-Circuit Short To Battery. B143F-12 - ANC Microphone 4-Circuit Short To Battery. NOTE: The DTCs are wrongly set and do not affect Active Noise Cancellation (ANC) performance. This bulletin involves updating the AMP with the latest available software

Tire Pressure Sensors Values Are Not Displayed

Canister, only replace the ESIM Detector. -Before replacing the Vapor Canister due to Hard to Fill condition, replicate the condition at the Gas Station. If the condition is replicated, then check: 1) for kinked or pinched Clean Air Hose between the ESIM and the EVAP Air Filter; 2) for plugged EVAP Air Filter; 3) for kinked or pinched Vapor Hose between the Fuel Tank and the Vapor Canister. If the EVAP Filter is restricted, the replace the Filter. -Check if the Vapor Canister is flooded with fuel or the Recirculation Line has fuel. If fuel is found in the Vapor Canister or the Recirculation Line, then drop the Fuel Tank, remove the FDM Lock Ring to check if the internal Vapor Line is properly connected to the FDM Port. If the Vapor Line is not connected, then drain the fuel from the internal Vapor Line and properly connect to the FDM. Replace the Vapor Canister and the ESIM."

swapping the old AGS for a new one, and test if the error code returns. Very often the wiring harness presents corrosion, so make sure to check it for any damage BEFORE swapping the AGS. Corrosion in the harness disrupts communication with the AGS, which sets up the DTCs for AGS performance and lights the CEL. If the AGS is inop and it will be replaced and sent back to Stellantis also send back the wiring harness with it. Make sure to fully perform the PRE-DIAGNOSTIC TROUBLESHOOTING PROCEDURE as indicated in the service library.

Follow Service Diagnostics published prior to making any changes. Review any existing SOL or TSBs published for customer complaint issue. Only the Fuel Pump Module should be replaced if there are DTCs associated with the Fuel Level Sensor number 1. Only the Auxiliary Level Sender should be replaced if there are DTCs associated with the Fuel Level Sensor number 2. If there is a mixture of DTCs between the Fuel Pump Module and the Auxiliary Level Sensor, then investigate if there is a Jumper Harness or circuit issue between the Level Sender and the PCM. Verify fuel transfer between auxiliary tank and the primary tank by monitoring the auxiliary level sensor to verify it drops after driving.

Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

If there is no Broken Pieces or Electrical failure, Direction to follow the RESET Procedure in service Library to RESET the AHR

Ride Height Sensor and System Performance Diagnostic Trouble Code(s) (DTCs) In Below Freezing Temperatures.

Incorrect Navigation units shown. Navigation feature shows no road name with a straight road at times when not setting up a navigation route. Missing radio stations. Accessibility settings are missing. Incorrect phone widget. Radio freezes. The Hybrid/EV screen display is blank when the user switches to the dark mode theme. Hybrid/EV pages are inoperative. Radio display is off when starting the vehicle. The display will restore to normal operation after roughly one minute of run time. (Rearview Camera (RVC) Functions Normally). Radio screen is black (RVC Functions Normally). USB mode changes on its own. Remotely Operated Vehicle (ROV) Firmware Over The Air (FOTA) scheduling improvements. Apps downloaded for one connected profile are being shared with other local profiles. Profile creation process is slow to respond. Camera soft-keys are slow to respond when selecting the reverse or forward camera displays. The FamCam ""X"" button is missing. SiriusXM radio resets. Radio resets. The RVC zoom feature lags. Voice Recognition (VR) is stuck in listening mode. Android Auto resets. Android Auto disconnects. Apple CarPlay disconnects. Missing battery voltage information. Rear Seat Alert (RSA) reminder is inoperative. The menu bar is missing from the display. The Wi-Fi application is missing. Music playback is inoperative. Invalid FOTA pop-up message displays. The Assisted Call features audio is inoperative. This bulletin involves updating the R1H radio software level to T27.38. "

2) Check OR Replacing connector. 3) Check the battery is good OR Replacing battery. 4) Check OR Replacing FUSE. 5) Check SGW terminal. Battery Voltage - Circuit Voltage Above Threshold - DTC B2199-17 Repair Action : 1) Check OR Replacing cabling. 2) Check OR Replacing connector. 3) Check the battery is good OR Replacing battery. 4) Check OR Replacing FUSE. 5) Check SGW terminal. CAN Bus- [C-CAN1] (Node mute) or CAN Bus Off Performance- (Bus off failure) - Check DTC in DTC matrix Repair Action: 1) CAN Lines Check 2) Read Fault memory of all nodes 3) Check and download the right calibration file for current vehicle configuration Ethernet Bus Failure - Check DTC Repair Action: 1) CAN Lines Check 2) Read Fault memory of all nodes 3) Check and download the right calibration file for current vehicle configuration ECU-In-Plant-Mode - B235A-00 Repair Action: Install Calibration file with correct policy Ecu Internal Performance - Internal Electronic Failure - DTC B22A9-49 Repair Action: 1. If its in store clear and check again if DTC shows up. 2. Check battery voltage 3. Issue still exist then change ECU ECU Not Programmed / Flash Required (No Valid Application) - DTC C221C-00 Repair Action: 1. Reflash ECU with correct file Control Module Security Certificate Missing/Invalid - DTC U3033-00 or U3033-01 Repair Action: 1. Check connectivity 2. Ethernet network 3. Flash with the latest FOTA App Code 4. Flash the cert store with correct certificate 5. Clear Faults

1. Perform a vehicle battery disconnect to reset the display. Then check the Display function. If Display is still black, replace the display. 2. If screen is recovered, perform a radio Factory reset through the Display. Go to Vehicle menu > Settings > Reset > Factory reset. 3. Then Perform 2 full Ignition Key cycles and check display function. Turn the vehicle off, then open the door and close the door. Then wait until the cluster goes completely off before turning on the car again. 4. If still having screen issues, replace the Display.

Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On "

must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): C00C4-49 Rear Radar Module 'A' - Internal Electronic Failure. Customers may also experience the following: Blind Spot Warning Mid Range Radar warning light on in instrument cluster. This bulletin involves replacing the rear Mid - Range Radar Module."

Please follow the following steps. 1. Check ORC proxi, if the ORC is not aligned, perform proxi alignment, reset module. 2. If proxi is correct, reset module 3. Check for DTCs, and check wiring and components related to those DTCs and clear them.

illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P219A - Bank 1 Air-fuel Ratio Imbalance. P219B - Bank 2 Air-fuel Ratio Imbalance. The customer may experience one or more of the following: Drivability issues. Lack of torque delivery. This bulletin involves reprogramming the PCM with the latest available software."

Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: ? P0171 - Fuel System 1/1 Lean. ? P0174 - Fuel System 2/1 Lean. This bulletin involves reprogramming the PCM with the latest available software.

Management Message

to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.

Management Message

to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.

08-103-22 prior to replacing the Front Axle Disconnect (FAD) / Output Shaft. If DTCM software update does not resolve concern proceed with repair.

can be unlawfully driven away by thieves when they are able to program new key fobs through the RFHM. Software enhancement include: ? Update to the RFHM software to prevent hackers from programming their own key fob to the vehicle. ? This is intended to deter an unwanted drive off of the vehicle without the customers knowledge.

between the right and left either in folded or unfolded positions. This bulletin involves performing a software update and calibration routine on the FSM.

Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

Upon further investigation the technician may find one or more of the following Diagnostic Trouble Code (DTCs) have been set: B21DD-84 - System Voltage-Signal Below Allowable Range. B21DD-85 - System Voltage-Signal Above Allowable Range. C151D-00 - Tire Pressure Sensor Location Undetermined. U1517-87 - Body Controller Secret Code-Missing Message. B1A71-01 - Passive Entry Antenna 1-General Electrical Failure. B1A72-01 - Passive Entry Antenna 2-General Electrical Failure. B1A73-01 - Passive Entry Antenna 3-General Electrical Failure. B1A74-01 - Passive Entry Antenna 4-General Electrical Failure. B1A75-01 - Passive Entry Antenna 5-General Electrical Failure. The customer may also experience one or more of the following: ?Fob Left Vehicle? message is displayed on Instrument Panel Cluster (IPC) after a remote start. Vehicle no-starts. This bulletin involves updating the RFHM module with the latest available software

between the right and left either in folded or unfolded positions. This bulletin involves performing a software update and calibration routine on the FSM.

Tire Pressure Sensors Values Are Not Displayed

Operate

Customers may experience the following:Product plan UUID is not correct in Carplay. Carplay audio does not always resume. Battery save vs. Battery Charge toggles back to Battery Charge after sleep cycle. When ?Charge Now? is selected on key-off outside of the charging schedule ? it does nothing. In addition, the following enhancements are included:Update power supply source from 1 amp to 2.1 amps. GOOGLE certification enhancements - screen flickers

Upon further inspection, there is a Diagnostic Trouble Code (DTC) P0128 Coolant Thermostat (Coolant Temperature Below Thermostat Regulating Temperature) set in the PCM.

Diagnostic Trouble Code (DTC) C1403-29 ? Transfer Case Range Position Sensor Signal Invalid, Set.

Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC). B1D9B-54 - Seat Horizontal Front Stop Not Learned-Missing Calibration. Customers may experience the following:Memory seat do not save on profiles 1 or 2. Easy entry/exit functionality is inoperative. Drivers massage seats do not recall lumbar and bolster position when profile selected on radio (Recall from door switches and keyfob work as expected).

A missing security certificate or after a new TBM installed, or any active DTC set by TBM will trigger this popup. Please refer to STAR Online S2108000015 for more information. If you continually see this popup message, also see an active B22A9-93 DTC, please use wiTECH tool to check TBM2 module and record the failure information as shown on STAR Online S228A000003. Before replacing the TBM module, please check connections behind the TBM, the antenna and harness for improper connection and damage. Please call FCA Redacted Content

reprogramming the SLML and SLMR with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set: B2834-00 - Right Headlamp Assembly Performance. B2835-00 - Left Headlamp Assembly Performance. Customers may experience one or more of the following: Headlamps go into a fail safe mode with low beam at reduced intensity with position and side marker lights on. ?Service Headlamp? message appears in the information cluster. Headlamps only function on low beam, park lamp and side marker lamps.

Customers may experience the following after exiting flat tow mode: The vehicle will not have EPS assist. After exiting Flat Tow Mode by switching the transfer case out of neutral, but not perform an ignition cycle, the vehicle will have no power steering assist. Power steering will come back after an ignition cycle.

Published document indicates an incorrect 2021 CY.

Please ensure the HVAC control module is at the latest software level prior to replacing the compressor as per Star Online publication S2224000003. Any questions, or concerns please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair. Software is available for 21MY per TSB 08-043-22 Rev. B and for 22MY per CSN Z33.

resistances at the pigtail: - Between pin 1-4: (3.07 to 3.75 Ohms) - Between pin 2-3: (9kOhms - 11 kOhm) Also, check heater mat connection to seat harness. For WL (Grand Cherokee L and Grand Cherokee) equipped with this heater mat that require replacement. DO NOT tear off the heater mat from the foam cushion, instead the whole foam-heater mat assembly must be replaced. Please send back heater mat to Quality team at Stellantis. In case of questions please contact: FCA Redacted Content

the pigtail: - Between pin 1-4: (2.03 to 2.49 Ohms) - Between pin 2-3: (9kOhms - 11 kOhm) Also, check heater mat connection to seat harness. For WL (Grand Cherokee L and Grand Cherokee) equipped with this heater mat that require replacement. DO NOT tear off the heater mat from the foam cushion, instead the whole foam-heater mat assembly must be replaced. Please send back heater mat to Quality team at Stellantis. In case of questions please contact: FCA Redacted Content

Between pin 1-4: (1.63 to 1.99 Ohms) - Between pin 2-3: (9kOhms - 11 kOhm) Also, check heater mat connection to seat harness. For WL (Grand Cherokee L and Grand Cherokee) equipped with this heater mat that require replacement. DO NOT tear off the heater mat from the foam cushion, instead the whole foam-heater mat assembly must be replaced. Please send back heater mat to Quality team at Stellantis. In case of questions please contact: FCA Redacted Content

Customers may experience the following: Message displayed on the radio screen, "Uconnect Box requires service. Pleasevisit an authorized dealer.", with no active or stored Diagnostic Trouble Codes (DTCs) set by TBM or Occupant Restraint Controller (ORC).Error MessageUconnect box ?requires service? message can be triggered by different reasons. For an issueon a new vehicle recently switched to customer mode, please follow the New Vehicle Preparation procedure to resolve Uconnect box requireservice message. Always fix TBM / ORC DTC issues first. If the issue could not be fixed, then reflash the TBM software. Mobile app remote start or remote lock/unlock works improperly. Mobile apps in vehicle data missing: fuel level, tire pressure, odometerand oil life. Vehicle Health Report data missing in email. Remote operation inoperative. Wi-Fi unavailable. Issues logging in and enabling Wi-Fi. SOS calls unavailable.

Tire Pressure Sensors Values Are Not Displayed

Perform SOL Publication S2203000004. 2. If flash issue persists, contact FCA Redacted Content. If no response after 15 minutes proceed with repair.

The customer may describe the following: The third row seats are misaligned between the right and left either in folded or unfolded positions.

Publication S2203000004 has been performed.

Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC). B1D9B-54 - Seat Horizontal Front Stop Not Learned-Missing Calibration. Customers may experience the following:Memory seat do not save on profiles 1 or 2. Easy entry/exit functionality is inoperative. Drivers massage seats do not recall lumbar and bolster position when profile selected on radio (Recall from door switches and keyfob work as expected).

A missing security certificate or after a new TBM installed, or any active DTC set by TBM will trigger this popup. Please refer to STAR Online S2108000015 for more information. If you continually see this popup message, also see an active B22A9-93 DTC, please use wiTECH tool to check TBM2 module and record the failure information as shown on STAR Online S228A000003. Before replacing the TBM module, please check connections behind the TBM, the antenna and harness for improper connection and damage. Please call FCA Redacted Content

Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC). B1D9B-54 - Seat Horizontal Front Stop Not Learned-Missing Calibration. Customers may experience the following:Memory seat do not save on profiles 1 or 2. Easy entry/exit functionality is inoperative. Drivers massage seats do not recall lumbar and bolster position when profile selected on radio (Recall from door switches and keyfob work as expected).

A missing security certificate or after a new TBM installed, or any active DTC set by TBM will trigger this popup. Please refer to STAR Online S2108000015 for more information. If you continually see this popup message, also see an active B22A9-93 DTC, please use wiTECH tool to check TBM2 module and record the failure information as shown on STAR Online S228A000003. Before replacing the TBM module, please check connections behind the TBM, the antenna and harness for improper connection and damage. Please call FCA Redacted Content

reconfiguring the BCM and possibly a radio reset, to change the default of the rear view camera gridlines to ?ON?. Customers may comment on one or more of the following:Rear view camera (Park Assist) gridlines are defaulted to ?OFF?, but the default should be ?ON?. Customer is still able to turn the gridlines ?ON? from the personalization selection in the radio menu

Tire Pressure Sensors Values Are Not Displayed

Upon further inspection, there is a Diagnostic Trouble Code (DTC) P0128 Coolant Thermostat (Coolant Temperature Below Thermostat Regulating Temperature) set in the PCM.

Customers may experience the following:Product plan UUID is not correct in Carplay. Carplay audio does not always resume. Battery save vs. Battery Charge toggles back to Battery Charge after sleep cycle. When ?Charge Now? is selected on key-off outside of the charging schedule ? it does nothing. In addition, the following enhancements are included:Update power supply source from 1 amp to 2.1 amps. GOOGLE certification enhancements - screen flickers

Upon further inspection, there is a Diagnostic Trouble Code (DTC) P0128 Coolant Thermostat (Coolant Temperature Below Thermostat Regulating Temperature) set in the PCM.

reprogramming the SLML and SLMR with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set: B2834-00 - Right Headlamp Assembly Performance. B2835-00 - Left Headlamp Assembly Performance. Customers may experience one or more of the following: Headlamps go into a fail safe mode with low beam at reduced intensity with position and side marker lights on. ?Service Headlamp? message appears in the information cluster. Headlamps only function on low beam, park lamp and side marker lamps.

Upon further investigation the technician may find the following stored Diagnostic Trouble Code (DTC): B1D9B-54 - Seat Horizontal Front Stop Not Learned-Missing Calibration. Customers may also experience one or more of the following:Memory seat functionality is inoperative. Memory recall functionality is inoperative. Memory saving functionality to profiles 1 or 2 is inoperative. Easy entry&exit functionality is inoperative.

Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set: B143B-12 - ANC Microphone 1-Circuit Short To Battery. B143C-12 - ANC Microphone 2-Circuit Short To Battery. B143E-12 - ANC Microphone 3-Circuit Short To Battery. B143F-12 - ANC Microphone 4-Circuit Short To Battery.The DTCs are wrongly set and do not affect Active Noise Cancelation (ANC) performance.

Customers may experience one of the following:Vehicle will not start. It will start once it is jump started. Battery is dead.

The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC). When the ambient air temperature sensor voltage goes to 0 volts (shorted to ground), the BCM sets a P0073 - Ambient Air Temperature Sensor Circuit High for this condition. The BCM should display P0072 - Ambient Air Temperature Sensor Circuit Low instead. The customer may also experience one or more of the following:Battery voltage in cold weather failing to initiate remote start due to voltage drop after ignition on3.0L Diesel (Sales Code EXF only). Remote start does not work first attempt, always works on the 2nd attempt issue3.0L Diesel (Sales Code EXF only).

software.

DIFFERENTIAL SIGNAL (LVDS) CONNECTION WITH CVPM

Operate

If any DTC is stored and able to be cleared, component replacement is not necessary. Please follow the service procedures to attempt to clear any active fault(s) which includes module hard reset, full CAN power down/sleep, or DTC clear in WiTech. Please contact FCA Redacted Content prior to any ASCM replacement at FCA Redacted Content If no response in 15 minutes, proceed with repair. Any new module requires a flash following installation regardless of whether the current part number is up-to-date .

Customers may experience the following: Ghost Touch, features, modes and App?s changing without drivers input. Product plan UUID is not correct in Carplay. Carplay audio does not always resume. Battery save vs. Battery Charge toggles back to Battery Charge after sleep cycle. When ?Charge Now? is selected on key-off outside of the charging schedule ? it does nothing. In addition, the following enhancements are included:Update power supply source from 1 amp to 2.1 amps. GOOGLE certification enhancements - screen flickers

The customer may comment on the following conditions: The RPM gauge in the center cluster is inoperative (International Markets Only). Poor air conditioning performance. Air conditioning compressor will not stop cycling and the evaporator freezes up.

Upon further investigation, one or more of the following fault codes may be set in the PCM:

"Rear Camera Module Internal" on the 21MY WL75 and or 22MY WL74, WS and MP vehicles, verify there are no observable issues with the Rear View Camera feature. If there are no observable issues with the Rear View Camera feature, and no customer complaints related to the Rear View Camera, clear the STORED fault and do not replace the camera. This issue is due to a temperature detection error and will be corrected in a subsequent SW release

"Interior Camera Module - Component Internal Failure" on the 21MY RU or WL and 22MY WS vehicles, verify there are no observable issues with the FamCam feature. If there are no observable issues with the FamCam feature, and no customer complaints related to the FamCam, clear the STORED fault and do not replace the camera. This issue is due to a temperature detection error and will be corrected in a subsequent SW release.

to remove the ?Auto Dim High Beams? from the setting page of the radio. Customers may comment on the following:Headlamp auto dim feature does not work, even after turning on this feature in the radio settings. Vehicles on the RRT VIN list are not equipped with the auto dim feature. In the radio settings, Auto Dim High Beams is a selectable setting and will make it seam like the vehicle is equipped with this feature. After the vehicle has been reconfigured this selectable setting will be remove from the list.

The customer may notice the following condition:The oil change interval is too short. The oil change message shows up at around 12,000 km / 7,456 mi or earlier and the normal oil change interval is 12 months or 20,000 km / 12,427 mi.

reprogramming the SLML and SLMR with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set: B2834-00 - Right Headlamp Assembly Performance. B2835-00 - Left Headlamp Assembly Performance. Customers may experience one or more of the following: Headlamps go into a fail safe mode with low beam at reduced intensity with position and side marker lights on. ?Service Headlamp? message appears in the information cluster. Headlamps only function on low beam, park lamp and side marker lamps.

If the DTC is stored and able to be cleared, component replacement is not necessary. Please follow the service procedures to attempt to clear any active fault(s) which includes module hard reset, full CAN power down/sleep, or DTC clear in WiTech. Please contact FCA Redacted Content prior to any ASCM replacement at FCA Redacted Content If no response within 15 minutes, please proceed with repair. Any new module requires a flash following installation regardless of whether the current part number is up-to-date .

If the DTC is stored and able to be cleared, component replacement is not necessary. Please follow the service procedures to attempt to clear any active fault(s) which includes module hard reset, full CAN power down/sleep, or DTC clear in WiTech. Please contact FCA Redacted Content prior to any ASCM replacement at FCA Redacted Content If no response within 15 minutes, please proceed with repair. Any new module requires a flash following installation.

Customers may experience the following: Drivers massage seats do not recall lumbar and bolster position when profile selected on radio (Recall from door switches and keyfob work as expected).

reprogramming the SLML and SLMR with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set: B2834-00 - Right Headlamp Assembly Performance. B2835-00 - Left Headlamp Assembly Performance. Customers may experience one or more of the following:?Service Headlamp? message appears in the information cluster. Headlamps only function on low beam, park lamp and side marker lamps.

Blank Performance Pages (Rearview Camera (RVC) Functions Normally). Android Auto Voice Recognition (VR) inoperative. Media tuner delayed. Charge Schedule not accepting updates via phone (RVC Functions Normally). Ambient light inoperative. Map in Instrument Panel Cluster (IPC) inoperative. Media Widget blank. Navigation map black. Off-Road Pages inoperative (RVC Functions Normally). VR inoperative. Incorrect song title displayed (Carplay only). Radio display switches from Media Page to Home Page (RVC Functions Normally). Ghost touch on Navigation screen (RVC Functions Normally). Widgets missing. New User Profile does not load. Returns to wrong page after View Camera Event selected by customer in the Camera View Pages (RVC Functions Normally) This bulletin involves inspecting and if required, updating the radio software level to U33.43. Depending on the radio's current software level the radio may need a one or two USB update

Order a Z part number for all Exchange Orders: Warranty, Mopar, customer pay and service contract. Order regular part number for New unsold units only.

Order a Z part number for all Exchange Orders: warranty, Mopar, customer pay and service contract. Order regular part number for New unsold units only."

Blank Performance Pages (Rearview Camera (RVC) Functions Normally). Android Auto Voice Recognition (VR) inoperative. Media tuner delayed. Charge Schedule not accepting updates via phone (RVC Functions Normally). Ambient light inoperative. Map in Instrument Panel Cluster (IPC) inoperative. Media Widget blank. Navigation map black. Off-Road Pages inoperative (RVC Functions Normally). VR inoperative. Incorrect song title displayed (Carplay only). Radio display switches from Media Page to Home Page (RVC Functions Normally). Ghost touch on Navigation screen (RVC Functions Normally). Widgets missing. New User Profile does not load. Returns to wrong page after View Camera Event selected by customer in the Camera View Pages (RVC Functions Normally). REPAIR SUMMARY: This bulletin involves inspecting and if required, updating the radio software level to U33.43. Depending on the radios current software level the radio may need a one or two USB update."

Follow the Infotainment Ordering guide available under the "Parts" section of Dealer Connect: DealerCONNECT> Parts> News& Information> Audio & Electronic Products Exchange Process

following: ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from QR39.82F to QR40.12. NOTE: National launch for this FOTA update is expected to begin Feburary 19, 2024.

? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from QR39.5 to QR40.11. NOTE: National launch for this FOTA update is expected to begin Feburary 19, 2024.

Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone, when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from QR39.2 to QR40.11. NOTE: National launch for this FOTA update is expected to begin February 19, 2023.

continues to reboot after a Map Update (MOTA). ? Navigation regularly cuts out and back on again. ? Radio switches to navigation without customer's input. This bulletin involves updating the Navigation maps via USB.

? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from Q339.3 to QR39.62. NOTE: The National launch for this FOTA update campaign is expected to begin December 04, 2023.

? Hotspot gives 9No Internet9 connection message on phone, when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from QR39.7 to QR40.12. NOTE: National launch for this FOTA update is expected to begin March 10, 2023. DISCUSSION: Vehicles sold in the U.S. and Canada can now receive software updates ?over-the-air?. Updates to software will occur in a phased roll-out. The software is updated through the built-in cellular modem in the radio.

following symptoms: ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from QR39.6 to QR40.12. NOTE: National launch for this FOTA update is expected to begin November 06, 2023.

? Hotspot gives "No Internet" connection message on phone, when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from QR39.62 and QR39.57 to QR40.12. NOTE: National launch for this FOTA update is expected to begin August 16, 2023

? Hotspot gives 9No Internet9 connection message on phone, when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from QR39.7 to QR40.12. NOTE: National launch for this FOTA update is expected to begin March 10, 2023. DISCUSSION: Vehicles sold in the U.S. and Canada can now receive software updates ?over-the-air?. Updates to software will occur in a phased roll-out. The software is updated through the built-in cellular modem in the radio.

Hotspot gives 9No Internet9 connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from 39.5 to 40.12.

Exchange) ?2021 - 2023 Jeep Grand Cherokee (WL), 2022 - 2023 Wagoneer and Grand Wagoneer (WS), 2023 Ram 1500 Pickup (DT) and 2023 Ram Heavy Duty Pickup (DD/DF/DJ/ DP/D2) (Rev. E)

that when removing the door trim panel, it doesn't come off with the two-stage push-pin clips (in vehicles that have this type of clip, not the ones with a screw) ONLY with its outer clip. If found to have any clip coming with both inner and outer part, please replace the clips with new ones (as old ones might have already been deformed) and reinstall the door trim. Follow Service Library procedure to properly remove/install the door trim. For this issue send feedback via email to FCA Redacted Content. If no response in 15 minutes, proceed with repair. Contact Us for feedback related ONLY to this GPOP Tech Tip. DO NOT email regarding repair procedures unrelated to this Tech Tip or part order inquires. Please include the Part Number(s) and Tech Tip Part Description of the Tech Tip you are referencing for our tracking systems.

Customers may experience one or more of the following: Unable to connect vehicle Wi-Fi hot spot. SXM radio does not retain the same channel after the vehicle has been shut off.

Customers may experience one or more of the following:Screen flickering. Carplay audio does not always resume. In addition, the following software enhancements are available:Apple certification enhancements. Google certification enhancements.

The following software enhancement is available: Amplifier update to eliminate static noise from the instrument panel mounted speakers.

IPhone Is Connected

Customers may experience the following:Active Noise Cancellation (ANC) drone noise at 950 between 1,000 RPM, during a start up.The AMP may set B221F-00 (Amplifier Internal) erroneously, it does not affect Active Noise Cancelation (ANC) performance. If B221F-00 is a stored fault update the AMP with appropriate software. If fault is active, follow normal DTC diagnostics.

Exchange) ?2021 - 2022 Jeep Grand Cherokee (WL), 2022 Wagoneer and Grand Wagoneer (WS), 2022 Ram 1500 Pickup (DS/DT) and 2022 Ram Heavy Duty Pickup (DD/DF/DJ/ DP/D2) (Rev. D)

Customers may describe one or more of the following: Connected features are inoperable. Radio not receiving Firmware Over The Air (FOTA) updates.

IPhone Is Connected

Customers may experience one or more of the following:Screen flickering. Carplay audio does not always resume. In addition, the following software enhancements are available:Apple certification enhancements. Google certification enhancements.

The following software enhancement is available: Amplifier update to eliminate static noise from the instrument panel mounted speakers.

IPhone Is Connected

Customers may experience the following:Active Noise Cancellation (ANC) drone noise at 950 between 1,000 RPM, during a start up.The AMP may set B221F-00 (Amplifier Internal) erroneously, it does not affect Active Noise Cancelation (ANC) performance. If B221F-00 is a stored fault update the AMP with appropriate software. If fault is active, follow normal DTC diagnostics.

Exchange) ?2021 - 2022 Jeep Grand Cherokee (WL), 2022 Wagoneer and Grand Wagoneer (WS), 2022 Ram 1500 Pickup (DS/DT) and 2022 Ram Heavy Duty Pickup (DD/DF/DJ/ DP/D2) (Rev. D)

(FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. National launch for this FOTA update is expected on:WD - Current Level R17.89 update to R17.99 launched on 01/10/2022. WD - Current Level R17.73 update to R17.99 launched on 11/19/2021. WL - Current Level R17.98 Update to R17.99 launched on 11/08/2021. RU - Current Level R17.89 Update to R17.99 launched on 11/19/2021. Customers may experience one or more of the following: Radio resets at times (WD and RU only). Bluetooth disconnects (WD and RU only). Intermittent display screen blank (WD and RU only). Radio slow to respond and lockup (WD and RU only). Radio inoperative intermittently (WD and RU only). Apps not able to update. Additional enhancement included with this software update:CarPlay and Android Auto improvements and robustness added.

Customers may experience one or more of the following: Unable to connect vehicle Wi-Fi hot spot. SXM radio does not retain the same channel after the vehicle has been shut off.

- 2021 Dodge Durango (WD), 2021 Chrysler Pacifica (RU), 2021 Jeep Grand Cherokee (WL) and 2022 Wagoneer and Grand Wagoneer (WS) (Rev. B)

U0149 ? Loss Of Com With SGW Is Stored In The DASM

Customers may experience the following:Active Noise Cancellation (ANC) drone noise at 950 between 1,000 RPM, during a start up.The AMP may set B221F-00 (Amplifier Internal) erroneously, it does not affect Active Noise Cancelation (ANC) performance. If B221F-00 is a stored fault update the AMP with appropriate software. If fault is active, follow normal DTC diagnostics.

Exchange) ?2021 - 2022 Jeep Grand Cherokee (WL), 2022 Wagoneer and Grand Wagoneer (WS), 2022 Ram 1500 Pickup (DS/DT) and 2022 Ram Heavy Duty Pickup (DD/DF/DJ/ DP/D2) (Rev. D)

published document)

if necessary, re-seating the horseshoe cable clip(s). The customer may describe the following: Both the left and or right, third row headrest(s) will not fold and the load floor cannot be used.The headrests will not fold when pressing the radio screen soft button, or using the manual fold handle.

published document)

After Pushed.

exterior surface areas of the hinges, doors, fenders, swing gates or liftgates.

exterior surface areas of the hinges, doors, fenders, swing gates or liftgates

Service Blind Spot Message In Cluster.

Service Blind Spot Message In Cluster.

observe that the interior door panel is not properly seated or attached. Panel(s) may appear warped or out of position in some areas. No signs of damage should be expected. How to diagnose: Visually inspect the door panel(s) for proper installation and check for the presence of broken or loose clips. Remove the panel and inspect clips and clip towers. Next step would be reinstalling the panel if visual inspection does not find any issues. Repair Procedure: Require a picture of the door panel(s) in the 'as found' condition so we can understand what warped means in the claims that are being created. After, check the door panel for proper installation and for the presence of broken or loose clips. Remove the panel, following normal servicing procedure, and inspect clips and clip towers. If any clips are broken or missing, replace prior to reinstalling original door. After confirmation that no loose/broken/damaged clips and/or clip towers, and reinstalling door panels does not correct issue, then a 'front door trim panel' kit / claim would be acceptable. In this case, Stellantis would like to request the panel back. How to validate fix: Verify that door has no loose/broken/damaged clips and/or clip towers. Replace any broken/missing clips where possible. Then validate that reinstalling the interior door panel addresses initial issue made within the claim.

observe that the interior door panel is not properly seated or attached. Panel(s) may appear warped or out of position in some areas. No signs of damage should be expected. How to diagnose: Visually inspect the door panel(s) for proper installation and check for the presence of broken or loose clips. Remove the panel and inspect clips and clip towers. Next step would be reinstalling the panel if visual inspection does not find any issues. Repair Procedure: Require a picture of the door panel(s) in the 'as found' condition so we can understand what warped means in the claims that are being created. After, check the door panel for proper installation and for the presence of broken or loose clips. Remove the panel, following normal servicing procedure, and inspect clips and clip towers. If any clips are broken or missing, replace prior to reinstalling original door. After confirmation that no loose/broken/damaged clips and/or clip towers, and reinstalling door panels does not correct issue, then a 'front door trim panel' kit / claim would be acceptable. In this case, Stellantis would like to request the panel back. How to validate fix: Verify that door has no loose/broken/damaged clips and/or clip towers. Replace any broken/missing clips where possible. Then validate that reinstalling the interior door panel addresses initial issue made within the claim.

Diagnostic Trouble Code (DTC) B285F-11 And Or B285F-15 Set.

exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: Verify current warranty policy to determine if digital imaging pre-authorization is required or pre-approval is required from the Regional Office; depending on market. This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels."

design.

exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: **Verify current warranty policy to determine if digital imaging pre authorization is required or Pre Approval is required from Regional Office depending on market.** This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.

design.

If no response in 15 minutes, proceed with repair. Please take pictures of the affected area of the glass and email the pictures to FCA Redacted Content

If no response in 15 minutes, proceed with repair. Please take pictures of the affected area of the glass and email the pictures to FCA Redacted Content

The Sunglass Bin on the Overhead console as a separate Serviceable component COLOR PNs: 7TE35TX7A$, 7TE35DX8A$

exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: **Verify current warranty policy to determine if digital imaging pre authorization is required or Pre Approval is required from Regional Office depending on market.** This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.

Noise can be heard with front windows down between 30 and 60 MPH from both LH and RH exterior rear view mirrors.

Noise can be heard with front windows down between 30 and 60 MPH from both LH and RH exterior rear view mirrors.

Noise can be heard with front windows down between 30 and 60 MPH from both LH and RH exterior rear view mirrors.

Limited X with wide flares that are loose appearing or poor fitting, please document the VIN and provide the following information: 1.) Take image of customer concern -Highlightingflareadhesive surface location where the misaligned/loose/delamination condition is found with respect to the door or body.2.) Email images of concerns toFCA Redacted Content For additional questions, call FCA Redacted Content. If no response in 15 minutes, proceed with repair.

exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: Digital imaging pre authorization is required for Smart Warranty Base dealers or Pre Approval is required from Regional Office depending on market. This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.

primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.

Customers may comment on the following: The glove box is hard to close.

C00C4-97 And Or C00C5-76 Wrong Mounting Position DTCs Set.

primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.

primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.

Noise can be heard with front windows down between 30 and 60 MPH from both LH and RH exterior rear view mirrors.

Limited X with wide flares that are loose appearing or poor fitting, please document the VIN and provide the following information: 1.) Take image of customer concern -Highlightingflareadhesive surface location where the misaligned/loose/delamination condition is found with respect to the door or body.2.) Email images of concerns toFCA Redacted Content For additional questions, call FCA Redacted Content. If no response in 15 minutes, proceed with repair.

Limited X with wide flares that are loose appearing or poor fitting, please document the VIN and provide the following information: 1.) Take image of customer concern -Highlightingflareadhesive surface location where the misaligned/loose/delamination condition is found with respect to the door or body.2.) Email images of concerns toFCA Redacted Content For additional questions, call FCA Redacted Content. If no response in 15 minutes, proceed with repair.

Customers may comment on the following: The glove box is hard to close.

Noise can be heard with front windows down between 30 and 60 MPH from both LH and RH exterior rear view mirrors.

Noise can be heard with front windows down between 30 and 60 MPH from both LH and RH exterior rear view mirrors.

The Latch is now released for service under part number 68599540A$.

email to FCA Redacted Contentbefore disassembly. If no response in 15 minutes, please proceed with the repair

Customers may comment on the following: The glove box is hard to close.

If no response in 15 minutes, proceed with repair. Please take pictures of the affected area of the glass and email the pictures to FCA Redacted Content

bulletin involves performing a routine in the IPC to enable the automatic door locks when vehicle is in forward motion. Customers may comment on one or more of the following: Certain speeds, the doors will not automatically lock. When the vehicle exceeds 24 km/h (15 mph), the automatic door look feature is inoperable.

have fault codes P07E4, P1DB2, P0716, P1B14, P0733, P1D90, P1DB7, P1B13.

R1H Radio U40.20 USB Software Update - Korea Customers may experience one or more of the following: T-maps navigation feature is intermittently not available due to map loading. When the navigation speed alarm margin is set and the while driving the vehicle between the speed limit and the set margin, the navigation speed alarm will sound off continuously and the user is unable to control the volume. After setting a navigation destination and then the customer is following the navigation route, the navigation system will stop operating. Navigation touch screen menu is inoperable after setting a navigation destination. The home screen widget will be black and the navigation display map will no longer show the navigation route. WI-FI software update pop up is being triggered in non connected vehicles. Vehicle Forward Collision Warning must have two options: OFF / Warning + Active Braking. Temperature shows at upper left and right of center display highlights opposite side of what temperature hard switch is pressed. Affects Right Hand Drive RHD only. With ignition on and radio on, the radio display freezes then restarts (Rearview Camera (RVC) functions normally). Radio is taking more than one minute to start after starting the engine (RVC functions normally). System displays a blank screen in E-Hybrid tab when user switches into dark-theme mode (RVC functions normally). This bulletin involves inspecting and if required, updating the radio software level to U40.20. Depending on the radio's current software level the radio may need a one or two USB update. M08 FSAR-RSU-6722 -2-

This data collection is applicable to all vehicle with engines with sales codes: ERG, ERC, EH3 and ERF. To assist with monitoring and quality improvement of the 3.6L engine, every time a vehicle comes for any of the first 3 oil changes, please use wiTECH to record the total engine idle time and the total engine runtime. 1. Prior to perform the oil change connect wiTECH diagnostic tool. 2. Navigate to the topology screen on the action item section. 3. Once the topology screen loads, disconnect wiTECH and continue with oil change.

noises coming out of the speakers at specific RPMs that range from 1200 to 1800 RPM. Probability of occurence is most likely during cold ambient temperatures.** High pitched noise at start up or idle under cold conditions. This bulletin involves updating the AMP with the latest available software.

R1H Radio U40.20 USB Software Update - Korea Customers may experience one or more of the following: **T-maps navigation feature is intermittently not available due to map loading. When the navigation speed alarm margin is set and the while driving the vehicle between the speed limit and the set margin, the navigation speed alarm will sound off continuously and the user is unable to control the volume. After setting a navigation destination and then the customer is following the navigation route, the navigation system will stop operating. Navigation touch screen menu is inoperable after setting a navigation destination. The home screen widget will be black and the navigation display map will no longer show the navigation route.** WI-FI Software update pop up is being triggered in non connected vehicles. Vehicle Forward Collision Warning must have two options: OFF/ Warning + Active Braking. Temperature shows at upper left and right of center display highlights opposite side of what temperature hard switch is pressed. Affects RHD only. With key on and radio on, The radio display freezes then restarts (Rearview Camera (RVC) functions normally). Radio is taking more than one minute to start after starting the engine (RVC functions normally). System displays a blank screen in E-Hybrid tab when user switches into dark-theme mode (RVC functions normally). This bulletin involves inspecting and if required, updating the radio software level to **U40.20**. Depending on the radio's current software level the radio may need a one or two USB update

R1H Radio U40.20 USB Software Update Customers may experience one or more of the following: **Temperature displayed in the radio display and rear HVAC are mismatched.** Wi-fi Software update pop-up is being triggered in non connected vehicles. Radio freezes and then restarts. Head Unit (HU) freezes and then restarts. HU is taking more than one minute to start after starting the engine. System displays blank screen in E-Hybrid tab when user switched to dark theme mode. Rearview Camera (RVC) functions normally. This bulletin involves inspecting and if required, updating the radio software level to **U40.20**. Depending on the radios current software level the radio may need a one or two step USB update

This bulletin involves performing a fuel pressure test and possibly replacing the **fuel pressure regulator**.

R1H Radio U33.43 USB Software Update Customers may comment on one or more of the following: WI-FI Software update pop up is being triggered in non connected vehicles. Vehicle Forward Collision Warning must have two options: OFF/ Warning + Active Braking. Temperature shows at upper left and right of center display highlights opposite side of what temperature hard switch is pressed. Affects RHD only. With key on and radio on, The radio display freezes then restarts. Radio is taking more than one minute to start after starting the engine. System displays a blank screen in E-Hybrid tab when user switches into dark-theme mode This bulletin involves inspecting and if required, updating the radio software level to U33.43. Depending on the radios current software level the radio may need a one or two step USB update

R1H Radio U33.43 USB Software Update Customers may experience one or more of the following: Wi-fi Software update pop-up is being triggered in non connected vehicles. Radio freezes and then restarts. Head Unit (HU) freezes and then restarts. HU is taking more than one minute to start after starting the engine. System displays blank screen in E-Hybrid tab when user switched to dark theme mode. This bulletin involves inspecting and if required, updating the radio software level to U33.43. Depending on the radios current software level the radio may need a one or two step USB update.

that were not used in this application. To simplify the design, the connector has been optimized and updated to a 10-pin configuration.

engine idle when cold starting the engine. Low coolant level in coolant recovery bottle.

roller-finger followers (rocker arms) separately, as these are included in the camshaft parts kit.

Warning Messages in the Cluster. U0131 Lost Communication with Power Steering Control Module Set.

Technician's observations can refer to spongy or stuck hydraulic lash adjusters. Exhaust lash adjusters found with a "spongy" condition (compressible plunger) leading to the assumption of being defective/malfunctioning. EXHAUST lash adjusters are designed to be COMPRESSIBLE by hand. Intake lash adjusters found with a stiff or stuck condition (non-compressible plunger) leading to the assumption of being defective/malfunctioning. INTAKE lash adjusters are designed to be NON COMPRESSIBLE by hand. Do Not Replace EXHAUST lash adjusters when the following condition is present: should be compressible, but they will exert a reactionary spring force during compression and return to full expansion without a compression force. Do Not Replace INTAKE lash adjusters when the following condition is present: should feel very firm and difficult to compress. Once the correct functioning of the intake and exhaust lash adjusters is validated with the procedure above, refer to the Service Manual "HYDRAULIC LIFTER(S) NOISE DIAGNOSIS" procedure. After the corresponding service procedures from the Service Manual involving the Lash Adjusters have been conducted, refer to the detailed instructions in the Service Manual to diagnose and/or service any other component.

This bulletin involves cleaning the piston heads and cylinder head combustion chambers to resolve a spark knock condition being caused by oil intrusion through the PCV system."

This bulletin involves replacing the Audio Amplifier."

Lamp (MIL) illumination and the vehicle may exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0301 - Cylinder 1 Misfire. P0302 - Cylinder 2 Misfire. P0303 - Cylinder 3 Misfire. P0304 - Cylinder 4 Misfire. P0305 - Cylinder 5 Misfire. P0306 - Cylinder 6 Misfire. Customers may comment on one or more of the following: Rough idle. Valvetrain noise. "

Refer to SOL # S2509000004. It is also important to confirm that the vehicle being repaired has the latest calibration/software update for oil pump operation mode (high pressure mode) during engine start up. RU, VF, WL & WD vehicles already include the latest oil pump mode in all 25MY and beyond. 24MY service releases are also available. JL & JT were updated as a running change in 24MY and beyond (08/15/24 & 08/19/24 respectively). 24MY service releases available. DT was updated starting 25MY and beyond. If the vehicle to be repaired is a 24MY vehicle with a service release available, please follow the released service procedures to update to the corresponding calibration/software.

Diagnostic Trouble Code (DTC) P1D73 And Or P05AE For Active Grill Shutter (AGS)."

turning off, wipers not returning to position, heated steering wheel not working and/or steering controls inop, please follow these steps: 1.- Review if there is any active DTC. Refer to service library procedure and follow diagnosis steps. 2.- If failure still present, make sure all the switches', horn's, heated steering wheel, airbag's harness are properly connected and there is no corrosion or pinching, disconnect the switches & reconnect them, and reverify the issue. 3.- Verify if failure is still present, review if there is lack of communication between SCCM and BCM. For example, activate turn signals or wipers. 4.- Read at the BCM diagnosis session if BCM is receiving information from SCCM. Through diagnosis review if activation from horn, wipers or turn signal is requested and are working. 5.- Disconnect the SCCM fuse for around 30s,and repeat the previous steps to see if failure still present. 6.- Do a hard reset to BCM and evaluate if any DTC is set. Retest if failure still present. Review the active DTCs. 7.- Before replacing the SCCM disconnect it and reconnect it again. Note: Wipers position is not controlled by SCCM, verify motor wiper status if issue continues. If request from SCCM is sent to BCM, then verify if the communication to wipers is not working properly. If there are no DTC's active, physical defects, steering controls inop, wipers inop, heated steering wheel inop, then SCCM does not need to be replaced."

These conditions may be related to worn intake camshaft high lift lobe(s), and intake rocker arm(s) high lift slider. High mileage failure (10,000-60,000 miles). 1. Remove the valve cover(s) per the released service procedures. The use of a stethoscope or DTC specific cylinder misfire codes can help to locate the condition to the left or right bank. 2. Once it has been visually confirmed that there is wear on the high lift intake lobe(s) & rocker arm(s) slider, there is a special service kit for this type of repair which should be used, instead of replacing the complete engine/long block. This kit contains the parts required for the repair (intake cam, rocker arms, sealer and gaskets). Once it is confirmed that the repair will be done using the camshaft/Rocker arms kit, it is also important to confirm that the vehicle being repaired has the latest calibration/software update for oil pump operation mode (high pressure mode) during engine start up. RU, VF, WL & WD vehicles already include the latest oil pump mode in all 25MY and beyond. 24MY service releases are also available. JL & JT were updated as a running change in 24MY and beyond (08/15/24 & 08/19/24 respectively). 24MY service releases available. DT was updated starting 25MY and beyond. If the vehicle to be repaired is a 24MY vehicle with a service release available, please follow the released service procedures to update to the corresponding calibration/software update.

This bulletin involves performing a fuel pressure test and possibly replacing the fuel pump module."

Warning Messages In The Cluster. U0131 Lost Communication With Power Steering Control Module Set.

These conditions may be related to worn intake camshaft high lift lobe(s), and intake rocker arm(s) high lift slider. High mileage failure (10,000-60,000 miles). 1. Remove the valve cover(s) per the released service procedures. The use of a stethoscope or DTC specific cylinder misfire codes can help to locate the condition to the left or right bank. 2. Once it has been visually confirmed that there is wear on the high lift intake lobe(s) & rocker arm(s) slider, there is a special service kit for this type of repair which should be used, instead of replacing the complete engine/long block. This kit contains the parts required for the repair (intake cam, rocker arms, sealer and gaskets)."

illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): P2066 - Fuel Level Sensor 2 Performance. Customers may experience one or more of the following: When the driver attempts to override the Electric Park Brake (EPB) while it remains engaged due to an unbuckled seatbelt in Drive or Reverse, the high torque request with the park brake engaged may lead to a damaged or broken Rear Drive Unit (RDU). MIL illuminates when fueling the vehicle while the engine is running. ** Lower fuel economy reported by the Instrument Panel Cluster (IPC). Rough engine idle during warm up. Vehicle turns off while idling in park. In addition, the following software enhancement is available: Improved Security. This bulletin involves reprogramming the PCM with the latest available software."

body replacement."

PRIOR TO PERFORMING ANY WATER PUMP REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2307000002. Please submit pictures of the leak area thru the DIDI process outlined in the STAR Online document. NOTE: Some coolant residue may be found at the water pump weep hole plug area which may be normal, but coolant should not be dripping from this location. If unsure about, use the Pressurized Coolant System Inspection process as found in the Dealer Connect Cooling Diagnosis and Testing Procedures."

Warning Messages In The Cluster. U0131 Lost Communication With Power Steering Control Module Set.

PRIOR TO PERFORMING ANY WATER PUMP REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2307000002. Please submit pictures of the leak area thru the DIDI process outlined in the STAR Online document. NOTE: Some coolant residue may be found at the water pump weep hole plug area which may be normal, but coolant should not be dripping from this location. If unsure about, use the Pressurized Coolant System Inspection process as found in the Dealer Connect Cooling Diagnosis and Testing Procedures.

For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.

For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.

This bulletin involves replacing the exhaust manifolds.

Warning Messages In The Cluster. U0131 Lost Communication With Power Steering Control Module Set.

PRIOR TO PERFORMING ANY WATER PUMP REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2307000002. Please submit pictures of the leak area thru the DIDI process outlined in the STAR Online document. NOTE: Some coolant residue may be found at the water pump weep hole plug area which may be normal, but coolant should not be dripping from this location. If unsure about, use the Pressurized Coolant System Inspection process as found in the Dealer Connect Cooling Diagnosis and Testing Procedures.

Misfire or rough running.

For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.

For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.

This bulletin involves replacing the amplifier.

Warning Messages In The Cluster. U0131 Lost Communication With Power Steering Control Module Set.

Upon further investigation, if DTC P032F is stored in the PCM, a stall has occurred. If P032F DTC is not present but the customer complained of a ?Shift to Park? message in the EVIC, an issue may exist even if the engine did not stall.

installed in the vehicle.

Overland and Summit are equipped from the factory with an engine cover. Engine cover installation is not reimbursable on a shortage and error claim on Limited and Laredo trim levels.

Customers may notice a slight oil leak from under the vehicle near the oil temperature sensor location

Blower Changes Speeds Without Customer Input.

Customer may describe a low frequency vibration noise heard during engine mount actuation while at idle in gear.

with the latest available software. Customers may experience the following: During a remote start, the heated wheel, seat, mirrors and/or the Electric Back Light (EBL) may not turn on. High pitch whistle coming from the dash when the blower motor is turned on.High pitch whistle originated from the defroster door when the HVAC unit in either Hi-Level (panel and defrost) or Bi-Level (panel and floor) modes. May be worsened when running the front airflow at blower bar1-2 and rear airflow at blower bar 5-7

Customer may experience one or more of the following: Rough running idle after engine start and hesitation, or stumble feel during a cold engine drive away. Shift quality related to AC clutch cycling -bump felt during transmission shift if the AC turns on, or off, at the exact same time a shift happens. Customer or technician may also experience the following:Generic Scan Tool connection reports Emissions as OBDII, should be reporting as Emissions as OBDI for Export(APAC, EMEA and LATAM only).

with the latest available software. Customers may experience the following:High pitch whistle coming from the dash when the blower motor is turned on.High pitch whistle originated from the defroster door when the HVAC unit in either Hi-Level (panel and defrost) or Bi-Level (panel and floor) modes. May be worsened when running the front airflow at blower bar 1-2 and rear airflow at blower bar 5-7.

with the latest available software. Customers may experience the following:High pitch whistle coming from the dash when the blower motor is turned on.High pitch whistle originated from the defroster door when the HVAC unit in either Hi-Level (panel and defrost) or Bi-Level (panel and floor) modes. May be worsened when running the front airflow at blower bar 1-2 and rear airflow at blower bar 5-7

P0480 Cooling Fan 1 Control Circuit/Open

When performing diagnosis, an internal engine concern may be suspected.

Order the transmission assembly.

The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following (DTC): C1592-00 - Electronic Power Steering Motor Circuit. C2217-00 - Electric Power Steering Module Internal. C1593-00 - Steering Torque Sensor Circuit. In addition the customer may notice one or more of the following:Lack of steering assist. Electric Power Steering (EPS) MIL illuminated.

resolve a spark knock condition being caused by oil intrusion through the PCV system. The customer may describe a knocking or pinging noise coming from the engine upon acceleration.

C053D Brake Pressure Sensor 1 Performance Stored In Powertrain Control Module.

Inspect & check all electrical connections to the alternator a. 2-way connector containing field control circuit & alternator sense voltage circuit. b. Unplug & plug-in the 2-way connector for field & sense circuit. Verify the connection is tight & check for any bent pins in alternator connector or damage to female terminals in connector. c. Check Alternator B+ Stud connection to be sure nut is securing positive cable terminal properly (i.e. nut is clamping terminal & connection is tight). d. Check fuse between the alternator B+ stud & PDC terminal to make sure it is not blown. e. Be sure to follow service manual sections on ALTERNATOR CONTROL CIRCUIT DIAGNOSTIC & ALTERNATOR SENSE CIRCUIT DIAGNOSTIC looking for any opens & shorts (to ground or battery voltage). 2. Check/verify all grounds in the charging circuit a. Check tightness of mounting bolts securing alternator to engine block. Alternator is a case ground component. b. Check main ground from engine to chassis; connection must be tight. c. Check battery ground cable connections are tight. d. Potentially, loosen alternator mounting bolts, without removing alternator, and re-tighten to torque specifications in service manual. e. After all steps above are complete, re-start engine & check charging system operation. 3. Verify that the Smart Charging System is not the reason for alternator low voltage & current output (Amps). a. Alternator charging can be suspended during engine idle operation because of the Smart Charge strategy. b. Refer to service manual section "System Operation - Smart Charging System". c. Refer to Star Case S2008000031 Rev A for low charging voltage & Smart Charge Mode Voltage Range diagram & mode descriptions. d. The alternator has no internal regulator; thus, has no smart circuitry. All alternator control signals come from ECM. 4. If alternator is faulty, remove alternator & mounting bolts. Return alternator with bolts to QEC for analysis.

The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following (DTC): C1592-00 - Electronic Power Steering Motor Circuit. C2217-00 - Electric Power Steering Module Internal. C1593-00 - Steering Torque Sensor Circuit. In addition the customer may notice one or more of the following:Lack of steering assist. Electric Power Steering (EPS) MIL illuminated.

Inspect and check all connections to the starter motor solenoid a. Unplug and plug-in the T50 1-way connector as needed to verify the connection is good & tight and check for any bent pin in the connection. b. Inspect the T30 connection (i.e. B+ M8 threaded stud & nut) for tightness to assure cable ring terminal connection is secured and tight (use torque spec per service manual). 2. Check/verify all grounds in the cranking circuit a. Check tightness of mounting bolts that secure starter to the engine block b. Check main ground from engine to chassis c. Check battery ground cable connections are clean and tight d.Potentially, loosen both starter motor bolts, without removing, and re-tighten to torque specifications in the service manual e. After all steps above are complete, attempt to crank the engine to verify if improvement has been made (i.e. the steps fixed the customer complaint) 3. Conduct the voltage drop test (starter feed circuit) per the service manual before removing the starter motor 4. Starter Removal: conduct the removal if above steps do not fix the complaint a. Conduct bench test by applying 12 volts to motor T30 and T50 connections (i.e. conduct simple free speed test) b. Free speed test should result in starter motor pinion travel to pinion stop and rotation with normal rotational noise (i.e. no grinding, scrapping, etc.) c. If any abnormal noise is present, replace the starter motor 5. During starter removal, also remove and replace the two starter mounting bolts. Return the bolts with starter motor for analysis at QEC and the supplier warranty analysis lab.

with the latest available software. Customers may experience the following: During a remote start, the heated wheel, seat, mirrors and/or the Electric Back Light (EBL) may not turn on. High pitch whistle coming from the dash when the blower motor is turned on.High pitch whistle originated from the defroster door when the HVAC unit in either Hi-Level (panel and defrost) or Bi-Level (panel and floor) modes. May be worsened when running the front airflow at blower bar1-2 and rear airflow at blower bar 5-7

with the latest available software. Customers may experience the following: During a remote start, the heated wheel, seat, mirrors and/or the Electric Back Light (EBL) may not turn on. High pitch whistle coming from the dash when the blower motor is turned on.High pitch whistle originated from the defroster door when the HVAC unit in either Hi-Level (panel and defrost) or Bi-Level (panel and floor) modes. May be worsened when running the front airflow at blower bar1-2 and rear airflow at blower bar 5-7

Blower Changes Speeds Without Customer Input.

Customers may notice a slight oil leak from under the vehicle near the oil temperature sensor location

Blower Changes Speeds Without Customer Input.

Customer may experience one or more of the following: Rough running idle after engine start and hesitation, or stumble feel during a cold engine drive away. Shift quality related to AC clutch cycling -bump felt during transmission shift if the AC turns on, or off, at the exact same time a shift happens. Customer or technician may also experience the following:Generic Scan Tool connection reports Emissions as OBDII, should be reporting as Emissions as OBDI for Export(APAC, EMEA and LATAM only).

with the latest available software. Customers may experience the following:High pitch whistle coming from the dash when the blower motor is turned on.High pitch whistle originated from the defroster door when the HVAC unit in either Hi-Level (panel and defrost) or Bi-Level (panel and floor) modes. May be worsened when running the front airflow at blower bar 1-2 and rear airflow at blower bar 5-7.

with the latest available software. Customers may experience the following:High pitch whistle coming from the dash when the blower motor is turned on.High pitch whistle originated from the defroster door when the HVAC unit in either Hi-Level (panel and defrost) or Bi-Level (panel and floor) modes. May be worsened when running the front airflow at blower bar 1-2 and rear airflow at blower bar 5-7

P0480 Cooling Fan 1 Control Circuit/Open

When performing diagnosis, an internal engine concern may be suspected.

Order the transmission assembly.

Upon further investigation, if DTC P032F is stored in the PCM, a stall has occurred. If P032F DTC is not present but the customer complained of a ?Shift to Park? message in the EVIC, an issue may exist even if the engine did not stall.

installed in the vehicle.

Overland and Summit are equipped from the factory with an engine cover. Engine cover installation is not reimbursable on a shortage and error claim on Limited and Laredo trim levels.

injectorsand possibly replacing fuel injectors. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or moreof the following Diagnostic Trouble Codes (DTCs) have been set: P0300 - Multiple Cylinder Misfire. P0301 - Cylinder 1 Misfire. P0302 - Cylinder 2 Misfire. P0303 - Cylinder 3 Misfire. P0304 - Cylinder 4 Misfire. P0305 - Cylinder 5 Misfire. P0306 - Cylinder 6 Misfire. P0307 - Cylinder 7 Misfire. P0308 - Cylinder 8 Misfire. The customer may also describe: Rough idle or misfire while driving.

Engineering has updated the skirt height of the valve cover to address oil leaks. Replace the valve cover (part # 04893800AI (right side) or 04893799AH (left side)includes valve cover gasket) to ensure proper repair. Please call FCA Redacted Content to facilitate fast track shipment of failed part.

MY2021 WL IPC has a stored fault for HUD (IPC setting LOC with HUD U0158 and LVDS Cable with HUD B156D ). This DTC goes to STORED when the vehicle goes from Logistics to customer mode. The only action to be performed in this instance is to clear the fault - there is no problem with the vehicle. Please do not replace the cluster or the HUD. 2. Cluster Map Display Becomes Frozen At Times When Using Navigation (all the other screens in the cluster are functional. Customer can navigate to other screens in this condition). The owner complains that the navigation map display does not update on the cluster; screen is frozen. Technician may or may not be able to duplicate the condition. The vehicle is not setting any DTC?s for the issue. If the map display is frozen on the cluster, cycling the ignition will reset the cluster to allow proper operation. Do not replace any parts at this time, available parts in service will have the same condition. Engineering is currently researching the issue and will notify the field when updates become available.

Upon removing blower motor, inspect HVAC case for damage in the blower wheel area. Please call FCA Redacted Content to report findings. If no response in 15 minutes, proceed with repair.

All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time usage. Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA Vehicles built after on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. All 3.6L/62TE equipped vehicles. If the vehicle you are repairing has a crack in the flex plate or failed pump bushing inspect and confirm that both (2) dowel pins are present in the engine block, which align the transmission center line to the crank shaft centerline and visually inspect the dowel alignment holes in the transmission case. If the holes are damaged or elongated the transmission should be replaced to prevent further damage to the transmission/flexplate or pump bushing due to the inability to properly align the engine to the transmission during the repair. 3. All 62TE equipped vehicles. If pump bushing is scored or damaged and the dowel pin alignment holes are ok, replace the pump assembly as opposed to complete transmission. 4. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter.

Customer may experience one or more of the following: Rough running idle after engine start and hesitation, or stumble feel during a cold engine drive away. Shift quality related to AC clutch cycling -bump felt during transmission shift if the AC turns on, or off, at the exact same time a shift happens. Customer or technician may also experience the following:Generic Scan Tool connection reports Emissions as OBDII, should be reporting as Emissions as OBDI for Export(APAC, EMEA and LATAM only).

with the latest available software. Customers may experience the following:High pitch whistle coming from the dash when the blower motor is turned on.High pitch whistle originated from the defroster door when the HVAC unit in either Hi-Level (panel and defrost) or Bi-Level (panel and floor) modes. May be worsened when running the front airflow at blower bar 1-2 and rear airflow at blower bar 5-7.

with the latest available software. Customers may experience the following:High pitch whistle coming from the dash when the blower motor is turned on.High pitch whistle originated from the defroster door when the HVAC unit in either Hi-Level (panel and defrost) or Bi-Level (panel and floor) modes. May be worsened when running the front airflow at blower bar 1-2 and rear airflow at blower bar 5-7

P0480 Cooling Fan 1 Control Circuit/Open

When performing diagnosis, an internal engine concern may be suspected.

Order the transmission assembly.

the engine to the correct specifications. The customer may describe that after an oil change they check their oil fill level and it is showing overfilled on the oil dipstick.

Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find of the following Diagnostic Trouble Codes (DTCs) have been set: P0300 - Multiple Cylinder Misfire. The customer may also experience the following:Poor engine performance.

Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set: P032F - Combustion Engine Producing Insufficient Torque.

Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set: P032F - Combustion Engine Producing Insufficient Torque. Customers may also experience a shift quality issue during a 5-4 downshift.

B1552-2A Code Set.

Fabric Is Loose.

Mid Range Radar Wrong Mounting Diagnostic Trouble Code.

Fabric Is Loose.

this is normal and not a defect.

C0604- Active Air Dam Control Performance

Mid Range Radar Wrong Mounting Diagnostic Trouble Code.

interior rear facing camera (FamCam) bezel, is loose and/or falls out of headliner This bulletin involves inspecting the interior rear facing camera bezel for looseness and possibly removing and adjusting the retention clips for better retention.

From Shipping Mode

semi and full synthetic oils.

DTC?s U02BD-00 And B0125-02 Set

Low Air Mass C15D9-00 DTC May Be Set.

From Shipping Mode

Detected Message

Shifter.

vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): C1403 - 92 Transfer Case Range Position Sensor - Performance Or Incorrect Operation. U0403 - 00 Implausible Data Received From Transfer Case. Customers may experience the following: Service 4WD Light On in Instrument Panel Control (IPC) This bulletin involves replacing the DTCM.Drivetrain Control Module (DTCM) Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): C1403 - 92 Transfer Case Range Position Sensor - Performance Or Incorrect Operation. U0403 - 00 Implausible Data Received From Transfer Case. Customers may experience the following: Service 4WD Light On in Instrument Panel Control (IPC) This bulletin involves replacing the DTCM.

have at least 11,265 km (7,000 mi.) and exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0733-00 - Gear 3 Shift Incorrect Ratio. P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. Customers may also comment on one or more of the following: Transmission slips when shifting. Vehicle will not move in reverse. Vehicle will not shift higher than third gear This bulletin involves replacing the D clutch.

used as the reason for unit replacement. Visible ""glitter"" or debris in the pan does not justify complete unit replacements."

available, and transmission replacement is NOT required. Please reference TSB 21-009-25 Rev. A, for details on D-clutch replacement. Please also note, visible ""glitter"" or debris in the pan and fluid color/condition/odor is NOT an indicator of transmission health and should not be used as the reason for unit replacement. Complete unit replacements instead of repairs for these DTCs may be subject to chargeback."

have at least 11,265 km (7,000 mi.) and exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs):** P0733-00 - Gear 3 Shift Incorrect Ratio. P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. Customers may also comment on one or more of the following: Transmission slips when shifting. Vehicle will not move in reverse. Vehicle will not shift higher than third gear This bulletin involves replacing the D clutch."

transmission replacement is NOT required. Please reference TSB 21-009-25 Rev. A, for details on D-clutch replacement. Please also note, fluid color/condition/odor is NOT an indicator of transmission health and should not be used as the reason for unit replacement. Complete unit replacements instead of repairs for these DTCs may be subject to chargeback."

available, and transmission replacement is NOT required. Please reference TSB 21-009-25 Rev. A, for details on D-clutch replacement. Please also note, fluid color/condition/odor is NOT an indicator of transmission health and should not be used as the reason for unit replacement. Complete unit replacements instead of repairs for these DTCs may be subject to chargeback."

Diagnostic Trouble Code (DTC) C1477-98 Transfer Case Clutch Component Or System Over Temperature, Set.

exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0733-00 - Gear 3 Shift Incorrect Ratio. P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. Customers may also comment on one or more of the following: Transmission slips when shifting. Vehicle will not move in reverse. Vehicle will not shift higher than third gear. This bulletin involves replacing the D clutch"

exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0733-00 - Gear 3 Shift Incorrect Ratio. P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. **Customers may also comment on one or more of the following: Transmission slips when shifting. Vehicle will not move in reverse. Vehicle will not shift higher than third gear.** This bulletin involves replacing the D clutch."

exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0733-00 - Gear 3 Shift Incorrect Ratio. P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. This bulletin involves replacing the D clutch"

exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0733-00 - Gear 3 Shift Incorrect Ratio. P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. This bulletin involves replacing the D clutch."

exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0733-00 - Gear 3 Shift Incorrect Ratio. P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. This bulletin involves replacing the D clutch. "

exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0733-00 - Gear 3 Shift Incorrect Ratio. P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. This bulletin involves replacing the D clutch."

exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0733-00 - Gear 3 Shift Incorrect Ratio. P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. This bulletin involves replacing the D clutch."

exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0733-00 - Gear 3 Shift Incorrect Ratio. P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. This bulletin involves replacing the D clutch."

exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0733-00 - Gear 3 Shift Incorrect Ratio. P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. This bulletin involves replacing the D clutch."

No Menu to Enable, Pedestrian Emergency Brake (PEB) Lamp and Forward Collision Warning (FCW) Lamp on After a Recent Service Repair no Diagnostic Trouble Codes (DTCs)

the Carrier Output Shaft is missing 2 seals for some of the kits delivered to dealers. These seals are not available individually. MOPAR is working to get the parts. Do not rebuild the transmission without these seals otherwise the vehicle will not have reverse. Please refer to STAR Online Publication S2421000001 for instructions for inspecting if the seals are present on the Output Shaft Carrier Shaft. If seals are missing, please return the D-Clutch Kit as defective and order another kit. Transmission replacement is not recommended as this issue should be solved with replacement kits.

Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: P0733-00 - Gear 3 Shift Incorrect Ratio. P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. This bulletin involves replacing the D clutch."

Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: P0733-00 - Gear 3 Shift Incorrect Ratio. P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. This bulletin involves replacing the D clutch."

No Menu to Enable

No Menu to Enable

Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set: C1463-94 - Front Axle Disconnect Control-Unexpected Operation. The customer may also experience the following:Service 4WD light illuminated. Front axle does not engage when selected.

Module (CADM Lo), Radio Frequency Hub (RFHM), Security Gateway Module (SGW), Telematics Box Module (TBM2H) and Transmission Control Module (TCM) (Sales Code DFT - 850RE) - 2021 Jeep Grand Cherokee (WL)

Diagnostic Trouble Codes (DTCs) C149D-54 ? Clutch Calibration Not Learned ? Missing Calibrations, And/Or C149D-55 ? Clutch Calibration Not Learned ? Not Configured, Set After Drivetrain Control Module (DTCM) Reprogramming.

68624835A$ WK: (3.6 or 3.0) w Sport Suspension w 265/50R20 BSW 3 SEASON PERF TIRES or 265/50R20 BSW All Season Tires

Diagnostic Trouble Code (DTC) C1472-92 ? Transfer Case Clutch Control ? Performance or Incorrect Operation.

Diagnostic Trouble Codes (DTCs) C149D-54 ? Clutch Calibration Not Learned ? Missing Calibrations, And/Or C149D-55 ? Clutch Calibration Not Learned ? Not Configured, Set After Drivetrain Control Module (DTCM) Reprogramming.

68624835A$ WK: (3.6 or 3.0) w Sport Suspension w 265/50R20 BSW 3 SEASON PERF TIRES or 265/50R20 BSW All Season Tires

68624835A$ WK: (3.6 or 3.0) w Sport Suspension w 265/50R20 BSW 3 SEASON PERF TIRES or 265/50R20 BSW All Season Tires

Diagnostic Trouble Code (DTC) C1472-92 ? Transfer Case Clutch Control ? Performance or Incorrect Operation.

Customers may experience the following:Rotary shifter requires additional turns to get to desired gear. Shifter needs to be rotated through multiple additional detents to attain desired gear position.The current gear is always correctly displayed.

Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set: C1463-94 - Front Axle Disconnect Control-Unexpected Operation. The customer may also experience the following:Service 4WD light illuminated. Front axle does not engage when selected.

Module (CADM Lo), Radio Frequency Hub (RFHM), Security Gateway Module (SGW), Telematics Box Module (TBM2H) and Transmission Control Module (TCM) (Sales Code DFT - 850RE) - 2021 Jeep Grand Cherokee (WL)

Customers may experience a ?Service 4WD message? illumination. Upon further investigation the technician may find one or more of the following DTCs have been set: C1472-92 - Transfer Case Clutch Control-Performance Or Incorrect Operation(Sales Code DHY only). If any of these DTCs C1472-92, C149D-54 or C2206-56 are present(Sales Code DHY only), proceed toStep4of the Repair Procedure. C1463-94 - Front Axle Disconnect Control-Unexpected Operation. The customer may also experience the following:Service 4WD light illuminated. Front axle does not engage when selected.

Customers may experience the following on a vehicle with less than 64 km (40 miles) on the odometer:A Malfunction Indicator Lamp (MIL) event or failure withnoDiagnostic Trouble Codes (DTCs) and the vehicle has less than 40 miles on the odometer indicates it is likely the vehicle has experienced an unintentional code clear event. Do not use this software update if vehicle odometer has over 64 km (40 miles).

Diagnostic Trouble Code (DTC) C1472-92 ? Transfer Case Clutch Control ? Performance or Incorrect Operation.

Diagnostic Trouble Code (DTC) C1472-92 ? Transfer Case Clutch Control ? Performance or Incorrect Operation, Set After Performing A Routine Module Software Update.

interuption in CAN communication which in combined with a shortened key cycle (CAN communication is still alive) can cause the C1472-92 DTCM Fault. If Vehicle sets C1472-92 verify the diagnostics by the following: (1.) Take Vehicle Scan to verify DTC is Active/Stored. Send to Tech Advisor to record DTC snapshot information. If Vehicle sets C1472-92 verify the repair by the following: (1.) Verify there are no Ground loose connections / concerns (G910A) by ensuring the ground stud securement is correct. (2.) Complete sleep cycle. Allow DTCM to fully shutdown. PRDNL lights will no longer illuminate. (3.) After complete shutdown, turn ignition on and shift out of Park. (4.) Shift back into part and complete shutdown of ignition cycle

Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set: C1463-94 - Front Axle Disconnect Control-Unexpected Operation. The customer may also experience the following:Service 4WD light illuminated. Front axle does not engage when selected.

Diagnostic Trouble Code (DTC) C1472-92 ? Transfer Case Clutch Control ? Performance or Incorrect Operation, Set After Performing A Routine Module Software Update.

Vehicle sets wheel speed BSCM/ABS fault codes.

traveling at less than 5 kph (3 mph) and the brake pedal is pressed, then both turn lights will flash for two milliseconds. If the vehicle is traveling at less than 5 kph (3 mph) and one turn light is activated, then the opposite turn light will flash for 20 milliseconds. NOTE: This issue only effects the trailer lighting This bulletin involves updating the TTM with the latest available software."

traveling at less than 5 kph (3 mph) and the brake pedal is pressed, then both turn lights will flash for two milliseconds. If the vehicle is traveling at less than 5 kph (3 mph) and one turn light is activated, then the opposite turn light will flash for 20 milliseconds This bulletin involves updating the TTM with the latest available software."

Braking (AEB) Limited Service Required? or ?Limited Functionality Clean Front Windshield? Displayed Momentarily on The Cluster

Braking (AEB) Limited Service Required? or ?Limited Functionality Clean Front Windshield? Displayed Momentarily on The Cluster

If you have part numbers; 68507366, 68483780, 68384226 or 68384225, these parts do not utilize a replaceable gel pad, only replace the sensor for a missing or damaged gel pad. For part numbers 68298334, 68298468, 68607452 or 68194700 the gel pad should be replaced during all windshield replacements and can be ordered through MOPAR, complete sensor replacement is not necessary. Contact: FCA Redacted Content for further questions If no response in 15 minutes, proceed with repair.

Braking (AEB) Limited Service Required? or ?Limited Functionality Clean Front Windshield? Displayed Momentarily on The Cluster

If you have part numbers; 68507366, 68483780, 68384226 or 68384225, these parts do not utilize a replaceable gel pad, only replace the sensor for a missing or damaged gel pad. For part numbers 68298334, 68298468, 68607452 or 68194700 the gel pad should be replaced during all windshield replacements and can be ordered through MOPAR, complete sensor replacement is not necessary. Contact: FCA Redacted Content for further questions If no response in 15 minutes, proceed with repair.

hot output, the front center console?s surfaces, first row and second row cup holders and storage bins are getting warm to the touch This bulletin involves removing the front center console and installing an insulator foam pad on top of the Center Console air duct.

Due to brake vacuum pumps returned with trouble not found, please follow the proper diagnostics outline in the service library this also includes checking all electrical and vacuum hose connections prior to replacement of the vacuum pump. This will avoid unnecessary repair and potential charge back on the vacuum pump.

?Service Steering System Message?

an insulator foam pad on top of the Center Console air duct. Customers may comment on the following:When the rear heat temperature is set at or near max hot output, the front center console's surfaces, first row and second row cup holders and storage bins are getting warm to the touch.

Customer may describe various LIN related functions (steering wheel, center stack, terrain or 4wd) switchesand/or certain interior lamps not working. Upon further inspection the technician may also observe the following DTCs may have set withouta MIL: U1223-00 - Lost Communication with Wireless Charging Pad Module. U121E-00 - Lost Communication With Steering Wheel Cruise Control Switch. U1207-00 - Lost Communication With Terrain Switch Bank Module. U1191-00 - Lost Communication with Switch Bank Module 2. U1153-00 - Lost Communication With Windshield Wiper Smart Module. U114F-00 - Lost Communication with LIN Overhead Console. U114D-87 - Lost Communication with Hands Free Liftgate Module-Missing Message. U113B-00 - Lost Communication With Switch Bank Module. U112D-00 - Lost Communication With EVIC Steering Wheel Switches. U1125-00 - Lost Communication With LIN ECU 5- (Ride Height Switch Module). U1123-00 - Lost Communication With LIN ECU 3- (Switch Bank Module Rear Right). U1122-00 - Lost Communication With LIN ECU 2- (Switch Bank Module Rear Left). U1008-00 - LIN 1 Bus Steering Column Control Module Electrical Diagnostic. U0231-00 - Lost Communication With Rain Sensing Module. In addition, the customer may experience one or more of the following:Fuel Level and Range (distance to empty) (DTE) will both increase aftersleep cycle. Fuel Level % would increase when parked on a slope. Fuel gauge remains at full for 107 km (67 miles) vs. 73 km (45 miles). After fueling up with 68 liters (18.1 gallons) of fuel, the fuel gauge onlywill read around 1/4 tank and the low fuel lamp is still illuminated. After 10 minutes of driving, the gauge only read around 3/4 tank andthe fuel lamp is still on. Refuel button is pressed for a short duration of 500ms or less at key off,then the fuel door is not opened.

The customer may experience one or more of the following: Fuel Level and Range (distance to empty) (DTE) will both increase after sleep cycle. Fuel Level % would increase when parked on a slope. Fuel gauge remains at full for 107 km (67 miles) vs. 73 km (45 miles). After fueling up with 68 liters (18.1 gallons) of fuel, the fuel gauge only will read around 1/4 tank and the low fuel lamp is still illuminated. After 10 minutes of driving, the gauge only read around 3/4 tank and the fuel lamp is still on. Refuel button is pressed for a short duration of 500ms or less at key off, then the fuel door is not opened. When the phone is charging on the Wireless Charging Pad Module (WCPM) and the fob is near, the customer opens then closes the liftgate, the IPC will pop up "key fob has left the vehicle" message. On vehicles equipped with Electronic Steering Lock (ESL), it requires 3 Start/Stop button presses to transition from key off to key run when the vehicle was in deep sleep.

the software is at the latest level.

System Control Module(BSCM) to both the front brake hose junctions. Customers may experience the following: Brake fluid leak. This minor leak is coming from the front brake line unions.

Customer may describe various LIN related functions (steering wheel, center stack, terrain or 4WD) switches and/or certain interior lamps not working. Upon further inspection the technician may also observe the followingDTCs may have set without a MIL: U1223-00 - Lost Communication with Wireless Charging Pad Module. U121E-00 - Lost Communication With Steering Wheel Cruise Control Switch. U1207-00 - Lost Communication With Terrain Switch Bank Module. U1191-00 - Lost Communication with Switch Bank Module 2. U1153-00 - Lost Communication With Windshield Wiper Smart Module. U114F-00 - Lost Communication with LIN Overhead Console. U114D-87 - Lost Communication with Hands Free Liftgate Module-Missing Message. U113B-00 - Lost Communication With Switch Bank Module. U112D-00 - Lost Communication With EVIC Steering Wheel Switches. U1125-00 - Lost Communication With LIN ECU 5- (Ride Height Switch Module). U1123-00 - Lost Communication With LIN ECU 3- (Switch Bank Module Rear Right). U1122-00 - Lost Communication With LIN ECU 2- (Switch Bank Module Rear Left). U1008-00 - LIN 1 Bus Steering Column Control Module Electrical Diagnostic. U0231-00 - Lost Communication With Rain Sensing Module. In addition, the customer may experience one or more of the following:Fuel Level and Range (distance to empty) (DTE) will both increase after sleep cycle. Fuel Level % would increase when parked on a slope. Fuel gauge remains at full for 107 km (67 miles) vs. 73 km (45 miles). After fueling up with 68 liters (18.1 gallons) of fuel, the fuel gauge only will read around 1/4 tank and the low fuel lamp is still illuminated. After 10 minutes of driving, the gauge only read around 3/4 tank and the fuel lamp is still on. Refuel button is pressed for a short duration of 500ms or less at

Customer may describe various LIN related functions (steering wheel, center stack, terrain or 4wd) switchesand/or certain interior lamps not working. Upon further inspection the technician may also observe the following DTCs may have set withouta MIL: U1223-00 - Lost Communication with Wireless Charging Pad Module. U121E-00 - Lost Communication With Steering Wheel Cruise Control Switch. U1207-00 - Lost Communication With Terrain Switch Bank Module. U1191-00 - Lost Communication with Switch Bank Module 2. U1153-00 - Lost Communication With Windshield Wiper Smart Module. U114F-00 - Lost Communication with LIN Overhead Console. U114D-87 - Lost Communication with Hands Free Liftgate Module-Missing Message. U113B-00 - Lost Communication With Switch Bank Module. U112D-00 - Lost Communication With EVIC Steering Wheel Switches. U1125-00 - Lost Communication With LIN ECU 5- (Ride Height Switch Module). U1123-00 - Lost Communication With LIN ECU 3- (Switch Bank Module Rear Right). U1122-00 - Lost Communication With LIN ECU 2- (Switch Bank Module Rear Left). U1008-00 - LIN 1 Bus Steering Column Control Module Electrical Diagnostic. U0231-00 - Lost Communication With Rain Sensing Module. In addition, the customer may experience one or more of the following:Fuel Level and Range (distance to empty) (DTE) will both increase aftersleep cycle. Fuel Level % would increase when parked on a slope. Fuel gauge remains at full for 107 km (67 miles) vs. 73 km (45 miles). After fueling up with 68 liters (18.1 gallons) of fuel, the fuel gauge onlywill read around 1/4 tank and the low fuel lamp is still illuminated. After 10 minutes of driving, the gauge only read around 3/4 tank andthe fuel lamp is still on. Refuel button is pressed for a short duration of 500ms or less at key off,

The customer may experience one or more of the following: Fuel Level and Range (distance to empty) (DTE) will both increase after sleep cycle. Fuel Level % would increase when parked on a slope. Fuel gauge remains at full for 107 km (67 miles) vs. 73 km (45 miles). After fueling up with 68 liters (18.1 gallons) of fuel, the fuel gauge only will read around 1/4 tank and the low fuel lamp is still illuminated. After 10 minutes of driving, the gauge only read around 3/4 tank and the fuel lamp is still on. Refuel button is pressed for a short duration of 500ms or less at key off, then the fuel door is not opened. When the phone is charging on the Wireless Charging Pad Module (WCPM) and the fob is near, the customer opens then closes the liftgate, the IPC will pop up "key fob has left the vehicle" message. On vehicles equipped with Electronic Steering Lock (ESL), it requires 3 Start/Stop button presses to transition from key off to key run when the vehicle was in deep sleep.

the software is at the latest level.

without depressing the brake pedal as an affect of DTC C1093-62 occurring or due to an internal failure in the HCU/ABS Module please contact FCA Redacted Content. If there is no response within 15 minutes of initiating your call, please - Obtain a vehicle scan report with the diagnostic environmental data. - Record the Primary Pressure Sensor value ($2002) and the Primary Pressure Sensor offset ($2007). - then, continue with your normal diagnostic process, if possible please avoid seperating the ECU and HCU.

without depressing the brake pedal as an affect of DTC C1093-62 occurring or due to an internal failure in the HCU/ABS Module please contact FCA Redacted Content. If there is no response within 15 minutes of initiating your call, please - Obtain a vehicle scan report with the diagnostic environmental data. - Record the Primary Pressure Sensor value ($2002) and the Primary Pressure Sensor offset ($2007). - then, continue with your normal diagnostic process.

without depressing the brake pedal as an affect of DTC C1093-62 occurring or due to an internal failure in the HCU/ABS Module please contact FCA Redacted Content. If there is no response within 15 minutes of initiating your call, please continue with your normal diagnostic process.

The customer may experience one or more of the following: Fuel Level and Range (distance to empty) (DTE) will both increase after sleep cycle. Fuel Level % would increase when parked on a slope. Fuel gauge remains at full for 107 km (67 miles) vs. 73 km (45 miles). After fueling up with 68 liters (18.1 gallons) of fuel, the fuel gauge only will read around 1/4 tank and the low fuel lamp is still illuminated. After 10 minutes of driving, the gauge only read around 3/4 tank and the fuel lamp is still on. Refuel button is pressed for a short duration of 500ms or less at key off, then the fuel door is not opened. When the phone is charging on the Wireless Charging Pad Module (WCPM) and the fob is near, the customer opens then closes the liftgate, the IPC will pop up "key fob has left the vehicle" message. On vehicles equipped with Electronic Steering Lock (ESL), it requires 3 Start/Stop button presses to transition from key off to key run when the vehicle was in deep sleep.

the software is at the latest level.

System Cluster Messages Displayed

"

Please contact FCA REDACTED CONTENT. ~ If no response in 15 minutes, proceed with repair.

C15AD-92-Ride Height System- Performance In Below Freezing Temperatures.

C15AD-92-Ride Height System- Performance In Below Freezing Temperatures.

ASCM Inoperative. Low Air Mass DTCs

Customers may experience the following:Front media hubs inoperative.

Started

ASCM Inoperative. Low Air Mass DTCs

Started

Started

current level R34.00.49 or R37.03.58 to R41.00.56This bulletin involves updating the radio (UFR) software level to 34.00.49. Customers may experience one or more of the following: Auto button on climate control screen not present. When Voice Recognition (VR) button is pressed on radio, wrong message is displayed. Displays ?Bluetooth Pairings? instead of connect Apple Carplay or Android Auto device. Wi-Fi hotspot password always shows "null". Customer can't use feature. Wi-Fi hotspot name not recognized on customer?s cellular device. Language selection on radio can not be saved after selecting. Wrong date format displayed using Korean language. Radio display is blank (rear view camera still operable). Radio touchscreen inoperative. Zoom In/Out button inoperative for rear view camera. Rear Cross Path Mode and Blind Spot chime keeps playing when object is no longer present. Irregular chime frequency. Time format does not change from military to 12-hour format. ABC Jump Keyboard will not display. Incorrect DTC implementation for Media Hub disconnection. Pressing mute hard key while on phone call does not mute microphone. Adjust clock settings shortcut in home screen does not navigate you to the right screen. SXM radio stuck on current channel, no audio and can't navigate to other channels using soft keys or knob. Media port working intermittently and setting and may set Diagnostic Trouble Codes (DTC's): B15A1-00 - Media Port 1 Connection. B15A3-00 - Media Port 3 Connection. B15A4-00 - Media Port 4 Connection. Unable to connect vehicle Wi-Fi hot spot. SXM radio does not retain the same channel after the vehicle has been shut off.

Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Verify the functionality of these applications using an OEM Apple Lightning cable or an OEM provided USB cable for Android phones before performing any additional troubleshooting. For questions regarding Android Auto or Apply Carplay functionality, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.

Customers may experience the following:Front media hubs inoperative.

1FD0C5EAE41FB643D103C8731BE5/MTCE2103-M/story.html

current level R34.00.49 or R37.03.58 to R41.00.56This bulletin involves updating the radio (UFR) software level to 34.00.49. Customers may experience one or more of the following: Auto button on climate control screen not present. When Voice Recognition (VR) button is pressed on radio, wrong message is displayed. Displays ?Bluetooth Pairings? instead of connect Apple Carplay or Android Auto device. Wi-Fi hotspot password always shows "null". Customer can't use feature. Wi-Fi hotspot name not recognized on customer?s cellular device. Language selection on radio can not be saved after selecting. Wrong date format displayed using Korean language. Radio display is blank (rear view camera still operable). Radio touchscreen inoperative. Zoom In/Out button inoperative for rear view camera. Rear Cross Path Mode and Blind Spot chime keeps playing when object is no longer present. Irregular chime frequency. Time format does not change from military to 12-hour format. ABC Jump Keyboard will not display. Incorrect DTC implementation for Media Hub disconnection. Pressing mute hard key while on phone call does not mute microphone. Adjust clock settings shortcut in home screen does not navigate you to the right screen. SXM radio stuck on current channel, no audio and can't navigate to other channels using soft keys or knob. Media port working intermittently and setting and may set Diagnostic Trouble Codes (DTC's): B15A1-00 - Media Port 1 Connection. B15A3-00 - Media Port 3 Connection. B15A4-00 - Media Port 4 Connection. Unable to connect vehicle Wi-Fi hot spot. SXM radio does not retain the same channel after the vehicle has been shut off.

Air Suspension Inoperative C15AD-92-RIDE HEIGHT SYSTEM- PERFORMANCE

document)

Air Suspension Inoperative C15AD-92-RIDE HEIGHT SYSTEM- PERFORMANCE

layer of condensation on the SYMPTOM: inside of the lenses Fig. 1. This may be reported after the lamps have been turned on and brought up to operating temperature, turned off and then rapidly cooled by cold water (such as rain, or the water from a vehicle wash). Lens fogging can also occur under certain atmospheric conditions after a vehicle has been parked outside overnight (i.e. a warm humid day followed by clear cool night). This will usually clear as atmospheric conditions change to allow the condensation to change back into a vapor. Turning the taillamps on will usually accelerate this process. This bulletin is to communicate the procedure for rear taillamp condensation clearing.

C14A1-74 DTC will be present (Active or Stored).

lamps (headlamps, fog lamps, grille lamps, logo lamps or signature lamps) assemblies are fogged with a light layer of condensation on the inside of the lenses*

TPM Lamp On.

layer of condensation on the inside of the lenses Fig. 1. This may be reported after the lamps have been turned on and brought up to operating temperature, turned off and then rapidly cooled by cold water (such as rain, or the water from a vehicle wash). Lens fogging can also occur under certain atmospheric conditions after a vehicle has been parked outside overnight (i.e. a warm humid day followed by clear cool night). This will usually clear as atmospheric conditions change to allow the condensation to change back into a vapor. Turning the taillamps on will usually accelerate this process. This bulletin is to communicate the procedure for rear taillamp condensation clearing.

Diagnostic Trouble Codes (DTCs) B166E-13 B17AD-13 May Be Set.

assemblies are fogged with a light layer of condensation on the inside of the lenses. "

TPM Lamp On.

assemblies are fogged with a light layer of condensation on the inside of the lenses."

layer of condensation on the inside of the lenses Fig. 1. This may be reported after the lamps have been turned on and brought up to operating temperature, turned off and then rapidly cooled by cold water (such as rain, or the water from a vehicle wash). Lens fogging can also occur under certain atmospheric conditions after a vehicle has been parked outside overnight (i.e. a warm humid day followed by clear cool night). This will usually clear as atmospheric conditions change to allow the condensation to change back into a vapor. Turning the taillamps on will usually accelerate this process. This bulletin is to communicate the procedure for rear taillamp condensation clearing."

assemblies are fogged with a light layer of condensation on the inside of the lenses.

assemblies are fogged with a light layer of condensation on the inside of the lenses (Fig. 1) . This bulletin is to communicate the procedure for head lamp condensation clearing.

assemblies are fogged with a light layer of condensation on the inside of the lenses. This may be reported after the lamps have been turned on and brought up to operating temperature, turned off, and then rapidly cooled by cold water (such as rain, or the water from a vehicle wash). This bulletin is to communicate the procedure for rear tail lamp condensation clearing.

assemblies are fogged with a light layer of condensation on the inside of the lenses (Fig. 1) . This bulletin is to communicate the procedure for head lamp condensation clearing.

Pull handle and inspect the release cable and handle, cable should be fully installed and with retention finger/tab present to correct this concern. If retention finger/tab is present, use a tool to fully seat ball fitting into side of handle and past the finger/tab avoiding partial installation. Cycle handle several times to ensure fitting did not come loose.

If sales code XF2 is added to vehicle a DTC error maybe a result.

If sales code XF2 is added to vehicle a DTC error maybe a result.

If sales code XF2 is added to vehicle a DTC error maybe a result.

clearing.

Operate With Switch Set To Manual Lights On Low Beam Position

Operate With Switch Set To Manual Lights On Low Beam Position

Operate With Switch Set To Manual Lights On Low Beam Position

Operate With Switch Set To Manual Lights On Low Beam Position

Order a "Z" part number for all Exchange Orders, Warranty, Mopar, Customer Pay and Service Contract. Order "68" part number for New, Unsold units only.

AM level is not available to order at this time. AJ or AK level is recommended to verify proper connected services at this time.

Order a "Z" part number for all Exchange Orders, Warranty, Mopar, Customer Pay and Service Contract. Order "68" part number for New, Unsold units only.

Order a "Z" part number for all Exchange Orders: Warranty, Mopar, Customer pay and Service contract. Order "68" part number for New unsold units only.

Order the "R" part number for all orders: Warranty, Mopar, customer pay and service contract. Order "68" part number for New unsold units only.

Order the "R" part number for all orders: Warranty, Mopar, customer pay and service contract. Order "68" part number for New unsold units only.

and/or C1463-92 Front Axle Disconnect-Performance or Incorrect Operation, Set."

PRIOR TO PERFORMING ANY THERMOSTAT REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2309000014

Library for specifications so a suitable alternative can be used

Customers may experience a ?Service 4WD message? illumination. Upon further investigation the technician may find the following DTC has been set: C14A1-74 - Unintended Actuator Shaft Movement Detected-Actuator Slipping.

Grand Cherokee (WL)

driving.

and bearing area during turns while driving.

and Service Electric Power Steering Messages.

Tie Rod And Or Electric Power Steering (EPS) Units.

and Service Electric Power Steering Messages.

Customer Complaint/Technician Observation: Customer may state the vehicle drives straight but the steering wheel is off center. They may also describe the condition as a pull or a lead due to them trying to keep the steering wheel centered. Discussion: Drive on both highway and city roads if possible. If equipped with air suspension, place the vehicle in normal ride height (NRH). Refer to Service Library 02 - Front Suspension / Wheel Alignment / Diagnosis and Testing for a list of conditions, possible causes and corrections.

Customer Complaint/Technician Observation: Customer may state the vehicle drives straight but the steering wheel is off center. They may also describe the condition as a pull or a lead due to them trying to keep the steering wheel centered. Discussion: Drive on both highway and city roads if possible. If equipped with air suspension, place the vehicle in normal ride height (NRH). Refer to Service Library 02 - Front Suspension / Wheel Alignment / Diagnosis and Testing for a list of conditions, possible causes and corrections.

Lack Of Precise Steering.

Electric Power Steering Light On After Recent Service.

heard when turning, while in the driver seat. ? One or both of the tie rod boots are extended, or compressed (Fig. 1) . This bulletin involves removing the small tie rod boot clamp and venting the tie rod boot.

Electric Power Steering Light On After Recent Service.

oneor two USB flash drive(s) to update the radio software level to 39.2. Customers may experience one or more of the following: Voice recognition (VR) fails while road names are written in Catalan. After the update to software level MR-28.31, the Amperometer inside Jeepskills shows values too high. The radio may lose some or all programmed presets. Volume blocked/uncontrollable. Heating Steering wheel and seat SK greyed out. Eco Drive trips saved issue. Radio may reset, turn itself off and then back on again. Radio display screen lock up. Park assist chime will continue to chime after the vehicle is turned off. Frequent pop-ups during startup saying device not connected - Uconnect LIVE. Radio will display the incorrect speed limit in kph when approaching a roadspeed camera(2018 WK Only). Uconnect Live Apps restricted to only MyCar, ecoDrive and Jeep Skills(2018 WK Only). Russian language missing in the radio setting menu(2018 WK with UGQ Only). If the radio is set for Russian language, UConnect displays unknown symbolson the ?Off Road Page?(2018 WK with UGQ Only). Could not disable the feature for the heated seat and heated steering wheelturned on automatically at startup(2018 WK with UGQ Only). In addition the following enhancements are included: Navigation improvements. Bluetooth improvements. VR improvements. Russian language enhancements (2018 WK with UGQ Only)

oneor two USB flash drive(s) to update the radio software level to 39.2. Customers may experience one or more of the following: Voice recognition (VR) fails while road names are written in Catalan. After the update to software level MR-28.31, the Amperometer inside Jeepskills shows values too high. The radio may lose some or all programmed presets. Volume blocked/uncontrollable. Heating Steering wheel and seat SK greyed out. Eco Drive trips saved issue. Radio may reset, turn itself off and then back on again. Radio display screen lock up. Park assist chime will continue to chime after the vehicle is turned off. Frequent pop-ups during startup saying device not connected - Uconnect LIVE. Radio will display the incorrect speed limit in kph when approaching a roadspeed camera(2018 WK Only). Uconnect Live Apps restricted to only MyCar, ecoDrive and Jeep Skills(2018 WK Only). Russian language missing in the radio setting menu(2018 WK with UGQ Only). If the radio is set for Russian language, UConnect displays unknown symbolson the ?Off Road Page?(2018 WK with UGQ Only). Could not disable the feature for the heated seat and heated steering wheelturned on automatically at startup(2018 WK with UGQ Only). In addition the following enhancements are included: Navigation improvements. Bluetooth improvements. VR improvements. Russian language enhancements (2018 WK with UGQ Only)

This bulletin involves inspecting and replacing the fuel filler tube

purge tube inside the tube elbow. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find oneor more of the following Diagnostic Trouble Codes (DTCs). P0441 - EVAP Purge System Performance. P0452 - EVAP Pressure Switch ?A? Stuck Closed.

that is the only damage to the bundle. Full air line bundles should not be ordered and have 90 degree elbows removed to replace damaged parts. The MOPAR kit PN 68526604A$ should be ordered instead.

Content If no response in 15 minutes, proceed with repair.

purge tube inside the tube elbow. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find oneor more of the following Diagnostic Trouble Codes (DTCs). P0441 - EVAP Purge System Performance. P0452 - EVAP Pressure Switch ?A? Stuck Closed.

that is the only damage to the bundle. Full air line bundles should not be ordered and have 90 degree elbows removed to replace damaged parts. The MOPAR kit PN 68526604A$ should be ordered instead.

Content If no response in 15 minutes, proceed with repair.

A customer may not notice a Buzz, Squeak or Rattle (BSR) noise coming from the front of the vehicle while driving at 1000 to 1500 RPM.

purge tube inside the tube elbow. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find oneor more of the following Diagnostic Trouble Codes (DTCs). P0441 - EVAP Purge System Performance. P0452 - EVAP Pressure Switch ?A? Stuck Closed.

that is the only damage to the bundle. Full air line bundles should not be ordered and have 90 degree elbows removed to replace damaged parts. The MOPAR kit PN 68526604A$ should be ordered instead.

Content If no response in 15 minutes, proceed with repair.

exhaust heat shields underneath the vehicle for rivets and possibly replacing the heat shields if no rivets are found. Some vehicles were built with incorrect exhaust body heat shields that did not have rivets.There will not be a customer symptom/condition for this issue.

exhaust heat shields specified in this bulletin. The customer may describe a rattle from underneath the vehicle.

B)

A not indicated on final document)

C before ordering.

A not indicated on final document)

C before ordering.

A - Panasonic VP4R Wi-Fi New Enrollment Pause was uploaded for this communication during publishing and was corrected with S228A000009 Rev. A

A not indicated on final document)

C before ordering.

Radio USB Update to U40.20 Customers may experience one or more of the following: Temperature displayed in the radio display screen and rear HVAC are mismatched. Auto door locks are inoperable. This bulletin involves inspecting and if required, updating the radio software level to U40.20. Depending on the radios current software level the radio may need a one or two USB update.

The software will be updated to R17.83. Customers may experience one or more of the following: Ticking noise coming from audio. Rear temperature bar on rear climate page disappears. Apple Carplay not connecting to iPhone. App crashes. Temperature and slider bars missing on comfort screen. Selectable tire fill assist does not reflect unit change if unit is changed in settings

Cabin HVAC Controls Inoperative

The software will be updated to R17.83. Customers may experience one or more of the following: Ticking noise coming from audio. Rear temperature bar on rear climate page disappears. Apple Carplay not connecting to iPhone. App crashes. Temperature and slider bars missing on comfort screen. Selectable tire fill assist does not reflect unit change if unit is changed in settings

system

Driver And Passenger Seat Belt Connector Not Fully Seated