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#BS-2011-FOREXP-33C9

2011 Ford Explorer

Based on reports from 1,000 owners and 8 recalls for this exact model.

Complaints
1,000
Crashes
27
Fires
2
Recalls
8
TSBs
78
🛑

Preliminary Verdict

Red Flag

Based on 1,000 complaints, 27 crashes, 2 fires, and 8 recalls. Complaint rate is 2.6x the class average.

See full verdict with buy/skip conditions

Top reported problems

1

loss of power steering

28 complaints • Severity 9.1/10

$X,XXX
2

engine overheating

18 complaints • Severity 8.7/10

$X,XXX
3

mysync system not working properly

15 complaints • Severity 7.6/10

$X,XXX

Preview: What's in your full report

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Mechanic Inspection Checklist

!Check the SteeringHIGH

521 owners reported steering issues — failures commonly reported around 65K miles.

!Inspect the EngineMED
Look for symptoms of wear and premature failure
+ 6 more items in full checklistUnlock

Failure Timeline by Mileage

172
0–30K
165
30–60K
142
60–90K
97
90–120K
61
120–150K
88
150K+

Peak failure range: 0–30K miles (172 reports) • Median: 65K miles

Full report: which components fail at each mileageUnlock

30,000-Mile Cost Projection

Best Case

$X,XXX

Most Likely

$X,XXX

Worst Case

$X,XXX

Top cost driver: Steering (521 reports).

Includes fuel costs, common repairs, and recall riskUnlock

Also in your report

Owner Intelligence

AI-synthesized themes from real complaints

Buyer Lot Checklist

Questions, test drive checks, walk-away triggers

Negotiation Talking Points

Data-backed dollar deductions

Buy / Skip Verdict

Final recommendation with conditions

10 sections total in the full reportUnlock all

Where the complaints fall

Steering521 (52%)
Other73 (7%)
Engine64 (6%)
Electrical54 (5%)
Structure:body39 (4%)
Drivetrain36 (4%)
Airbags35 (4%)
Fuel System31 (3%)

2011 Ford Explorer: Known Issues & Problem Areas

Steering Issues

Steering complaints account for 52% of all reports filed for the 2011 Ford Explorer, with 521 owners filing complaints with NHTSA. The median mileage at time of complaint is 65,000 miles, suggesting issues tend to surface around the 65K-mile mark.

Engine Issues

Engine complaints account for 6% of all reports filed for the 2011 Ford Explorer, with 64 owners filing complaints with NHTSA. Owners should pay attention to engine-related symptoms during test drives and pre-purchase inspections.

Electrical Issues

Electrical complaints account for 5% of all reports filed for the 2011 Ford Explorer, with 54 owners filing complaints with NHTSA. Owners should pay attention to electrical-related symptoms during test drives and pre-purchase inspections.

Structure:body Issues

Structure:body complaints account for 4% of all reports filed for the 2011 Ford Explorer, with 39 owners filing complaints with NHTSA. Owners should pay attention to structure:body-related symptoms during test drives and pre-purchase inspections.

Data sourced from NHTSA owner complaints and community reports. The full report analyzes severity, repair costs, and failure patterns for each category.

Complaint trend by year

17
11
121
12
87
13
81
14
64
15
58
16
90
17
67
18
71
19
39
20
37
21
85
22
79
23
94
24
10
25

Complaints filed with NHTSA by year for the 2011 Ford Explorer. Recent trend: decreasing.

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Repair costs • Negotiation scripts • Mechanic checklist • Buy/skip verdict

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Recall History (8 recalls)

11V063000Feb 2011

SEATS

FORD IS RECALLING CERTAIN MODEL YEAR 2011 EXPLORER VEHICLES MANUFACTURED FROM JULY 15, 2010, THROUGH DECEMBER 13, 2010, EQUIPPED WITH SECOND ROW 60% SEATS WITH MANUAL RECLINER MECHANISMS THAT MAY HAVE COMPONENTS THAT ARE OUT OF DIMENSIONAL SPECIFICATION. THESE SEATS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 207, "SEATING SYSTEMS."

14E001000Jan 2014

STEERING

Ford Motor Company (Ford) is recalling certain replacement steering gears installed on model year 2011-2012 Explorers as service parts in September 2013 and January 2014. The affected gears may lock, preventing the driver from being able to steer the vehicle.

14V286000Jul 2014

STEERING:ELECTRIC POWER ASSIST SYSTEM

Ford Motor Company (Ford) is recalling certain model year 2011-2013 Ford Explorer vehicles manufactured May 17, 2010, through February 28, 2012. The affected vehicles may experience an intermittent connection in the electric power steering gear, which can cause a loss of the motor position sensor signal resulting in a shut down of the power steering assist.

15V171000Jul 2015

STRUCTURE:BODY:DOOR

Ford Motor Company (Ford) is recalling certain model year 2011-2013 Explorer vehicles. In the affected vehicles, the interior door handle return spring may unseat, resulting in interior door handle that does not return to the fully stowed position after actuation.

17E048000Jul 2017

WHEELS:HUB

Ford Motor Company (Ford) is recalling certain Wheel Hub Bearing assemblies, part number HB5Z-1104-C, incorrectly listed as being for installation on the rear axles of 2011-2017 Ford Explorer 4X2 vehicles. These bearings assemblies were manufactured without a self retention feature, possibly resulting in the separation of the wheel or wheel end.

+ 3 more recalls in the full report

Recall severity analysis & seller scripts

The full report rates each recall's severity and gives you scripts for asking the seller about recall completion.

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The worst model year for the Ford Explorer is the 2006 — worth knowing if you're cross-shopping years. The biggest problem area is transmission.

2011 Ford Explorer vs. Class Average (Sport Utility Vehicle - 2WD)

This vehicle

1,000

Class avg

379

2.6x the class average — significantly more complaints than typical sport utility vehicle - 2wd vehicles.

Complaint counts correlate with sales volume — popular vehicles naturally generate more reports. The full report normalizes for this.

About this data

NHTSA Complaints

Federal database of owner-filed safety complaints. 1,000 records for this vehicle.

NHTSA Recalls

Manufacturer-issued safety recalls. 8 recalls found for this vehicle.

Repair Cost Data

Real-world repair costs from owner reports and independent databases.

Other Ford Explorer Model Years

20262025202420232022202120202019201820172016201520142013201220112010200920082007200620052004200320022001200019991998199719961995199419931992199119901989198819871986198519841983198219811980197919781977
View all Ford Explorer years →

2011 Ford Explorer: Frequently Asked Questions

What is the most common problem with the 2011 Ford Explorer?
The most commonly reported issue with the 2011 Ford Explorer is related to the steering, with 521 complaints filed with NHTSA.
Is the 2011 Ford Explorer reliable?
The 2011 Ford Explorer has 1,000 complaints, 27 crash reports, and 2 fire reports filed with NHTSA. This is 2.6x the class average — higher than typical for its segment.
How much does it cost to fix 2011 Ford Explorer problems?
Repair costs vary by issue. The full BumperScan report includes detailed repair cost estimates (low/median/high) for every major issue, plus a 30,000-mile total cost of ownership projection.
Does the 2011 Ford Explorer have any recalls?
Yes, the 2011 Ford Explorer has 8 recalls on record. The full report includes recall severity analysis and scripts for asking the seller about recall completion.
What mileage do Ford Explorer problems start?
Based on 725 complaints with mileage data, the median mileage at time of complaint is 65,000 miles. The highest concentration of reported issues occurs in the 0–30K mile range. The full report breaks down exactly which components fail at each mileage bracket.
What’s in the full report?
10 sections of AI analysis: severity-ranked issues, component scores (0-100), 30K-mile cost projection, failure timeline by mileage, recall details with seller scripts, owner sentiment analysis, mechanic checklist, buyer lot checklist, negotiation ammo with dollar figures, and a buy/skip verdict.
How is this different from free NHTSA data?
NHTSA gives you raw complaint text. BumperScan cross-references 2.1M+ complaints with community repair cost data, EPA fuel data, and recall records — then uses AI to synthesize it into actionable advice with dollar figures.
How is this different from Carfax?
Carfax is VIN-specific history ($45/report). BumperScan is model-level reliability intelligence — what problems this car is known for, what they cost, and whether you should buy it. Complementary, not competing.
What if the report isn’t useful?
100% money-back guarantee. If the report doesn’t help you make a more informed decision, we’ll refund you — no questions asked.
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10 sections of AI analysis based on 1,000 owner reports. Know before you buy.

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