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#BS-2021-CHRPAC-11382021 Chrysler PacificaProblems, Recalls & Reliability
Based on reports from 692 owners and 7 recalls for this exact model.
Data updated ·NHTSA complaints through October 19, 2026
Preliminary Verdict
Red Flag
Based on 692 complaints, 20 crashes, 1 fires, and 7 recalls. Complaint rate is 3.5x the class average.
Top reported problems
intermittent messages uconnect box requires service
1 complaints • Severity 8/10
radio takes time to load then blank screen
1 complaints • Severity 6/10
differential failure
1 complaints • Severity 10/10
jerks and puts itself in park while driving
1 complaints • Severity 10/10
radio glitches and trouble connecting to apple play
1 complaints • Severity 6/10
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Mechanic Inspection Checklist
150 owners reported electrical issues — failures commonly reported around 24K miles.
Failure Timeline by Mileage
Peak failure range: 0–30K miles (20 reports) • Median: 24K miles
30,000-Mile Cost Projection
Best Case
Most Likely
Worst Case
Top cost driver: Electrical (150 reports).
Also in your report
Owner Intelligence
AI-synthesized themes from real complaints
Buyer Lot Checklist
Questions, test drive checks, walk-away triggers
Negotiation Talking Points
Data-backed dollar deductions
Buy / Skip Verdict
Final recommendation with conditions
Where the complaints fall
2021 Chrysler Pacifica: Known Issues & Problem Areas
Electrical Issues
Electrical complaints account for 22% of all reports filed for the 2021 Chrysler Pacifica, with 150 owners filing complaints with NHTSA. The median mileage at time of complaint is 24,000 miles, suggesting issues tend to surface around the 24K-mile mark.
Engine Issues
Engine complaints account for 20% of all reports filed for the 2021 Chrysler Pacifica, with 141 owners filing complaints with NHTSA. Owners should pay attention to engine-related symptoms during test drives and pre-purchase inspections.
Drivetrain Issues
Drivetrain complaints account for 17% of all reports filed for the 2021 Chrysler Pacifica, with 119 owners filing complaints with NHTSA. Owners should pay attention to drivetrain-related symptoms during test drives and pre-purchase inspections.
Fuel System Issues
Fuel System complaints account for 11% of all reports filed for the 2021 Chrysler Pacifica, with 78 owners filing complaints with NHTSA. Owners should pay attention to fuel system-related symptoms during test drives and pre-purchase inspections.
Data sourced from NHTSA owner complaints and community reports. The full report analyzes severity, repair costs, and failure patterns for each category.
Complaint trend by year
Complaints filed with NHTSA by year for the 2021 Chrysler Pacifica. Recent trend: stable.
Don't negotiate blind — know what this car costs to own
Repair costs • Negotiation scripts • Mechanic checklist • Buy/skip verdict
Recall History (7 recalls)
SEATS:MID/REAR ASSEMBLY
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Pacifica and 2021 Voyager vehicles. The second-row seat-to-floor mounting latch may bind and stick open, preventing the seat from properly securing to the floor. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, "Child Restraint Anchorage Systems."
ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS/RECEPTACLES
Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
AIR BAGS:SIDE/WINDOW:CURTAIN
Chrysler (FCA US, LLC) is recalling certain 2020-2023 Pacifica and 2020-2021, 2023 Voyager vehicles. An improperly secured connector for the side curtain air bags may prevent the air bags from deploying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side Impact Protection" and 226, "Ejection Mitigation."
EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:
Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.
+ 2 more recalls in the full report
Recall severity analysis & seller scripts
The full report rates each recall's severity and gives you scripts for asking the seller about recall completion.
2021 Chrysler Pacifica NHTSA Safety Ratings
Overall
★★★★★5 of 5 stars
Frontal crash
★★★★★5 of 5 stars
Side crash
★★★★★5 of 5 stars
Rollover
★★★★★4 of 5 stars
From NHTSA's New Car Assessment Program (5-Star Safety Ratings). Where NHTSA tested more than one version of this vehicle, the lowest rating is shown.
NHTSA Defect Investigations (2)
1 investigation still open: NHTSA is examining whether a defect warrants a recall.
Transmission fault leading to loss of motive power
POWER TRAIN
Loss of motive power due to an internal wiring connector short.
ELECTRICAL SYSTEM:WIRING
The worst model year for the Chrysler Pacifica is the 2018 — worth knowing if you're cross-shopping years. The biggest problem area is body / paint.
2021 Chrysler Pacifica vs. Class Average (Minivan - 2WD)
This vehicle
692
Class avg
198
3.5x the class average — significantly more complaints than typical minivan - 2wd vehicles.
Complaint counts correlate with sales volume — popular vehicles naturally generate more reports. The full report normalizes for this.
About this data
NHTSA Complaints
Federal database of owner-filed safety complaints. 692 records for this vehicle.
NHTSA Recalls
Manufacturer-issued safety recalls. 7 recalls found for this vehicle.
Repair Cost Data
Real-world repair costs from owner reports and independent databases.
Last updated . NHTSA complaints received through October 19, 2026; safety ratings from NHTSA's 5-Star program.
Other Chrysler Pacifica Model Years
View all Chrysler Pacifica years →2021 Chrysler Pacifica: Frequently Asked Questions
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10 sections of AI analysis based on 692 owner reports. Know before you buy.