2021 Chrysler Pacifica TSBs

or B1570-93

TBM Setting Stored Or Pending DTCs B22A9, B1560, B1561, B1562

Order a Z part number for all Exchange Orders: warranty, Mopar, customer pay and service contract. Order regular part number for New unsold units only."

Follow the Infotainment Ordering guide available under the "Parts" section of Dealer Connect: DealerCONNECT> Parts> News& Information> Audio & Electronic Products Exchange Process

continues to reboot after a Map Update (MOTA). ? Navigation regularly cuts out and back on again. ? Radio switches to navigation without customer's input. This bulletin involves updating the Navigation maps via USB.

or more of the following: ? Radio resets at times. ? Wireless disconnects. ? Intermittent display screen blank. ? Radio slow to respond and lockup. ? Radio inoperative intermittently. ? Apps not able to update. Additional enhancement included with this software update: ? CarPlayT and Android AutoT improvements and robustness added. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from R16.28 and R17.98 (RU) and from R17.98 (WD) to R17.99. NOTE: The National campaign for this FOTA update launched September 8, 2023.

U11E9 Lost Communication With AGS. Ambient Air Temp Incorrectly Displayed. P0070 And P0073 Set for Ambient Air Temp Senso

IPhone Is Connected

IPhone Is Connected

IPhone Is Connected

(FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. National launch for this FOTA update is expected on:WD - Current Level R17.89 update to R17.99 launched on 01/10/2022. WD - Current Level R17.73 update to R17.99 launched on 11/19/2021. WL - Current Level R17.98 Update to R17.99 launched on 11/08/2021. RU - Current Level R17.89 Update to R17.99 launched on 11/19/2021. Customers may experience one or more of the following: Radio resets at times (WD and RU only). Bluetooth disconnects (WD and RU only). Intermittent display screen blank (WD and RU only). Radio slow to respond and lockup (WD and RU only). Radio inoperative intermittently (WD and RU only). Apps not able to update. Additional enhancement included with this software update:CarPlay and Android Auto improvements and robustness added.

- 2021 Dodge Durango (WD), 2021 Chrysler Pacifica (RU), 2021 Jeep Grand Cherokee (WL) and 2022 Wagoneer and Grand Wagoneer (WS) (Rev. B)

latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. Vehicle software will be updated to R16.27. Customers may experience one or more of the following:Radio USB port #2 does not load device information and is for charging only. Voice Recognition (VR) is unable to tune to SXM satellite radio stations.

The new software is version 2.700. Customers may experience the following:Bluetooth headphones will not stay paired.

- 2021 Model Year Dodge Durango (WD) and Chrysler Pacifica (RU) (Rev. A)

The new software is version 2.700. Customers may experience the following:Bluetooth headphones will not stay paired.

B1561-13

B1561-13

(FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. National launch for this FOTA update is expected on:WL - Current Level R17.98 Update to R17.99 on 11/08/2021 WD - Current Level R17.73 Update to R17.99 on 11/19/2021 RU - Current Level R17.89 Update to R17.99 on 11/19/2021 Customers may experience one or more of the following: Radio resets at times (WD and RU only). Bluetooth disconnects (WD and RU only). Intermittent display screen blank (WD and RU only). Radio slow to respond and lockup (WD and RU only). Radio inoperative intermittently (WD and RU only). Apps not able to update (WL only). Additional enhancement included with this software update:CarPlay and Android Auto improvements and robustness added.

IPhone Is Connected

latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. Vehicle software will be updated to R16.27. Customers may experience one or more of the following:Radio USB port #2 does not load device information and is for charging only. Voice Recognition (VR) is unable to tune to SXM satellite radio stations.

The new software is version 2.700. Customers may experience the following:Bluetooth headphones will not stay paired.

- 2021 Model Year Dodge Durango (WD) and Chrysler Pacifica (RU) (Rev. A)

The new software is version 2.700. Customers may experience the following:Bluetooth headphones will not stay paired.

Dodge Durango (WD) and Chrysler Pacifica (RU)

Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

Tire Pressure Sensors Values Are Not Displayed

Order a Z part number for all Exchange Orders: Warranty, Mopar, customer pay and service contract. Order regular part number for New unsold units only.

Canister, only replace the ESIM Detector. -Before replacing the Vapor Canister due to Hard to Fill condition, replicate the condition at the Gas Station. If the condition is replicated, then check: 1) for kinked or pinched Clean Air Hose between the ESIM and the EVAP Air Filter; 2) for plugged EVAP Air Filter; 3) for kinked or pinched Vapor Hose between the Fuel Tank and the Vapor Canister. If the EVAP Filter is restricted, the replace the Filter. -Check if the Vapor Canister is flooded with fuel or the Recirculation Line has fuel. If fuel is found in the Vapor Canister or the Recirculation Line, then drop the Fuel Tank, remove the FDM Lock Ring to check if the internal Vapor Line is properly connected to the FDM Port. If the Vapor Line is not connected, then drain the fuel from the internal Vapor Line and properly connect to the FDM. Replace the Vapor Canister and the ESIM."

experience the following: Update URLs for ADAs whitelist to collect data from ADAS customer. No customer impact. No customer symptoms. Other Software Enhancements included: Improves vehicle data communication with server for App data management performance.

Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

Chime"

illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): U0140-00 - Lost Communication With Body Control Module. Customers may comment on one or more of the following: Left power sliding door inoperable. Right power sliding door inoperable. This bulletin involves updating the PDSM with the latest available software."

Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On "

This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from 4.34 and 4.36 to 4.37. NOTE: National launch for this FOTA update is expected to begin May 31, 2024 for RU, WD and June 30, 2023 for MP."

Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.

Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.

one or more of the following: ? Uconnect Box requires service message at start up. ? Losing Wi-Fi Hotspot streaming connection: internet data is not reliable. ? User is unable to setup the Charge schedule/Climate schedule events in Uconnect App (TBM is sending failure message). ? LED blinking on overhead console after ignition cycle. These conditions do not affect the rear view camera display. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The TBM software will be updated from 4.29c to 4.36. NOTE: The national launch for the FOTA is expected to begin September 08, 2023.

1) . ? Uconnect box backup ?battery low? message on the radio. ? WiFi hotspot streaming lost. ? Rear mirror LED blinking after ignition cycle. ? Uconnect App charge schedule / climate schedule setup issue. ? Customer not seeing profile or other vehicle information on the mobile app. This bulletin involves updating the TBM software from 4.29d to 4.36.

? Uconnect pop up box error or requires service message. ? Losing WiFi Hotspot streaming connection: internet data is not reliable. ? LED blinking on overhead console after ignition cycle. ? User is unable to setup the Charge schedule/Climate schedule events in Uconnect App (TBM is sending failure message). This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The TBM software will be updated from (WD - 4.27i.) and (RU - 4.29d) to 4.36.

U11E9 Lost Communication With AGS. Ambient Air Temp Incorrectly Displayed. P0070 And P0073 Set For Ambient Air Temp Sensor

Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

P0D27, ensure to clear the codes and perform a charging test. If the codes come back again, proceed with the replacement.

Tire Pressure Sensors Values Are Not Displayed

Customers may experience the following:Product plan UUID is not correct in Carplay. Carplay audio does not always resume. Battery save vs. Battery Charge toggles back to Battery Charge after sleep cycle. When ?Charge Now? is selected on key-off outside of the charging schedule ? it does nothing. In addition, the following enhancements are included:Update power supply source from 1 amp to 2.1 amps. GOOGLE certification enhancements - screen flickers

Upon further inspection, there is a Diagnostic Trouble Code (DTC) P0128 Coolant Thermostat (Coolant Temperature Below Thermostat Regulating Temperature) set in the PCM.

A missing security certificate or after a new TBM installed, or any active DTC set by TBM will trigger this popup. Please refer to STAR Online S2108000015 for more information. If you continually see this popup message, also see an active B22A9-93 DTC, please use wiTECH tool to check TBM2 module and record the failure information as shown on STAR Online S228A000003. Before replacing the TBM module, please check connections behind the TBM, the antenna and harness for improper connection and damage. Please call FCA Redacted Content

the MSM and MSMP module with the latest software available. Customers may experience the following:Driver and/or Passenger seats do not move to the stored position when a memory recall is requested through the radio.

U11E9 Lost Communication With AGS. Ambient Air Temp Incorrectly Displayed. P0070 And P0073 Set For Ambient Air Temp Sensor

Improper handling of damaged lithium ion batteries can cause property damage, serious injury or even death. Exemptions will not be made for any dealer who fails to follow the appropriate handling process.To read the DCMail communication, go to DealerCONNECT > DCMail (ID: 81758) For details on recyclers, please visit the Mopar Dealer Site Lithium Ion Battery Handling page: https://www.dealers-mopar.com/moparone/retail/programs/battery-program/lithium-ion.jsp

Tire Pressure Sensors Values Are Not Displayed

A missing security certificate or after a new TBM installed, or any active DTC set by TBM will trigger this popup. Please refer to STAR Online S2108000015 for more information. If you continually see this popup message, also see an active B22A9-93 DTC, please use wiTECH tool to check TBM2 module and record the failure information as shown on STAR Online S228A000003. Before replacing the TBM module, please check connections behind the TBM, the antenna and harness for improper connection and damage. Please call FCA Redacted Content

A missing security certificate or after a new TBM installed, or any active DTC set by TBM will trigger this popup. Please refer to STAR Online S2108000015 for more information. If you continually see this popup message, also see an active B22A9-93 DTC, please use wiTECH tool to check TBM2 module and record the failure information as shown on STAR Online S228A000003. Before replacing the TBM module, please check connections behind the TBM, the antenna and harness for improper connection and damage. Please call FCA Redacted Content

Tire Pressure Sensors Values Are Not Displayed

Upon further inspection, there is a Diagnostic Trouble Code (DTC) P0128 Coolant Thermostat (Coolant Temperature Below Thermostat Regulating Temperature) set in the PCM.

Customers may experience the following:Product plan UUID is not correct in Carplay. Carplay audio does not always resume. Battery save vs. Battery Charge toggles back to Battery Charge after sleep cycle. When ?Charge Now? is selected on key-off outside of the charging schedule ? it does nothing. In addition, the following enhancements are included:Update power supply source from 1 amp to 2.1 amps. GOOGLE certification enhancements - screen flickers

Upon further inspection, there is a Diagnostic Trouble Code (DTC) P0128 Coolant Thermostat (Coolant Temperature Below Thermostat Regulating Temperature) set in the PCM.

the MSM and MSMP module with the latest software available. Customers may experience the following:Driver and/or Passenger seats do not move to the stored position when a memory recall is requested through the radio.

U11E9 Lost Communication With AGS. Ambient Air Temp Incorrectly Displayed. P0070 And P0073 Set For Ambient Air Temp Sensor

Improper handling of damaged lithium ion batteries can cause property damage, serious injury or even death. Exemptions will not be made for any dealer who fails to follow the appropriate handling process.To read the DCMail communication, go to DealerCONNECT > DCMail (ID: 81758) For details on recyclers, please visit the Mopar Dealer Site Lithium Ion Battery Handling page: https://www.dealers-mopar.com/moparone/retail/programs/battery-program/lithium-ion.jsp

DTC?s P0CF1, P1B71-00, Or B12B0-00 Set. Water Intrusion Of The XY291A Inline Connector

Customers may experience: When parked, power liftgate opens inadvertently without any customer input. Overhead incandescent lights are delayed four seconds after door opening. (This applies to 516 Sales Code only).

"Service Hybrid System" message on cluster AND scan / WiTech report shows evidence of a P2BE0-00 fault code, please contact the following individual prior to servicing the vehicle: P2BE0-00 - HYBRID/EV BATTERY COOLANT LEVEL FCA Redacted Content If possible, please capture a picture of the coolant level on battery bottle before replacing any components in the area (sensor, bottle, etc.). Requesting picture be attached to claim information. If no response within 15 minutes, proceed with repair.

Customers may experience one or more of the following: Frozen display screen. Touch screen inoperative. Random touch press without human contact. Touch screen to sensitive.

Customers may experience one or more of the following: Black screen on Video Routing Module (VRM)/Rear Seat Entertainment (RSE) displays. One or both of the rear screens are not working after rear display replacement.If the rear display is replaced and it does not function, confirm that the VRM software is up to date. RSE remote control does not pair. When playing a video from a USB stick the video does not resume where it left off after an ignition cycle(2017-19 MY Only). Video Screens do not turn on(2017-18 MY Only). Radio Uconnect theater button does not work(2017-18 MY Only). USB playback is choppy(2017 MY Only). The video system resets or does not function(2017 MY Only). The remote pairing screen will time out and inform customer the remote(s) have not been paired(2017 MY Only). Remotes frequently do not pair(2017 MY Only). Occasional reset(2017 MY Only). Rear screens can be accidently controlled from the radio outside of the parental control feature(2017 MY Only). Black screen(2017 MY Only). Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Code (DTCs) have been set:U11BB-00 - Lost Communication With Video Routing Module. B15AD-00 - Lost Low Voltage Differential Signal (LVDS) Connection With Media Port 1. B15AE-00 - Lost Low Voltage Differential Signal (LVDS) Connection With Media Port 2. B15AA-00 - Lost Low Voltage Differential Signal (LVDS) Connection With Display 1. B15AB-00 - Lost Low Voltage Differential Signal (LVDS) Connection With Display 2.Low Voltage Differential Signal (LVDS) DTCs (B15AD00, B15AE00, B15AB00 and B15AA00) get falsely set when the vehicle is remote started. In addition the following improvement is included:Blueborn cyber security patch(2017-19 MY Only).

Customers may experience the following: Ghost Touch, features, modes and App?s changing without drivers input. Product plan UUID is not correct in Carplay. Carplay audio does not always resume. Battery save vs. Battery Charge toggles back to Battery Charge after sleep cycle. When ?Charge Now? is selected on key-off outside of the charging schedule ? it does nothing. In addition, the following enhancements are included:Update power supply source from 1 amp to 2.1 amps. GOOGLE certification enhancements - screen flickers

Customers may experience: Intermittently power liftgate will not power close.If the liftgate is opened during a very specific time window, after the modules on the vehicle go into a sleep mode (35-45 Seconds after the cluster shutoff) the liftgate will not power close.

Upon further investigation, one or more of the following fault codes may be set in the PCM:

controls inoperative and DTC(s) B2299, U0264, U1045, U114D, U115A, U115B are present and technician finds water/corrosion in camera and/or light bar jumper harness. Requesting technician to replace both the rearview camera and license lamp applique assemblies. Please contact FCA Redacted Content to set up part return to QEC. If no response in 15 minutes, proceed with repair.

Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find the following Diagnostic Trouble Code (DTC) has been set:P061A - Level 2 Torque Performance.

"Interior Camera Module - Component Internal Failure" on the 21MY RU or WL and 22MY WS vehicles, verify there are no observable issues with the FamCam feature. If there are no observable issues with the FamCam feature, and no customer complaints related to the FamCam, clear the STORED fault and do not replace the camera. This issue is due to a temperature detection error and will be corrected in a subsequent SW release.

Module with the latest available software. Customers may comment on the following: Temperature settings in the radio only being selectable at Lo or Hi. No intermediate temperature changes are possible.

The technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set:B18BA-12 - Window Control - Circuit Short to Battery B18BA-13 - Window Control - Circuit Open In addition the customer may notice one or more of the following:Driver and/or passenger windows stop working. If window switch is held in the up position for two seconds the obstructionauto-down function, may not work. Windows may go up slower than expected.

the MSM and MSMP module with the latest software available. Customers may experience the following:Driver and/or Passenger seats do not move to the stored position when a memory recall is requested through the radio.

U11E9 Lost Communication With AGS. Ambient Air Temp Incorrectly Displayed. P0070 And P0073 Set For Ambient Air Temp Sensor

Improper handling of damaged lithium ion batteries can cause property damage, serious injury or even death. Exemptions will not be made for any dealer who fails to follow the appropriate handling process.To read the DCMail communication, go to DealerCONNECT > DCMail (ID: 81758) For details on recyclers, please visit the Mopar Dealer Site Lithium Ion Battery Handling page: https://www.dealers-mopar.com/moparone/retail/programs/battery-program/lithium-ion.jsp

P0513 Set In The HCP And U151A-87 In The BCM

Customers may experience one or more of the following: Rear view camera brightness is to bright at night(WD only). Frozen display screen. Touch screen inoperative. Random touch press without human contact. Touch screen to sensitive.

Customers may experience one or more of the following: One or both of the rear screens are not working after rear display replacement.If the rear display is replaced and it does not function, confirm that the Video Routing Module (VRM) software is up to date. Black screen on both rear screens(2017-19 MY Only). Rear Seat Entertainment (RSE) remote control does not pair. When playing a video from a USB stick the video does not resume where itleft off after an ignition cycle(2017-19 MY Only). Video Screens do not turn on(2017-18 MY Only). Radio Uconnect theater button does not work(2017-18 MY Only). USB playback is choppy (2017 MY Only). The video system resets or does not function(2017 MY Only). The remote pairing screen will time out and inform customer the remote(s)have not been paired(2017 MY Only). Remotes frequently do not pair(2017 MY Only). Occasional reset(2017 MY Only). Rear screens can be accidently controlled from the radio outside of theparental control feature(2017 MY Only). Black screen(2017 MY Only). Upon further investigation the technician may find that the following Diagnostic Trouble Code(DTC) has been set:U11BB-00 - Lost Communication With Video Routing Module. B15AD-00 - Lost Low Voltage Differential Signal (LVDS) Connection With MediaPort 1. B15AE-00 - Lost Low Voltage Differential Signal (LVDS) Connection With MediaPort 2. B15AA-00 - Lost Low Voltage Differential Signal (LVDS) Connection With Display1. B15AB-00 - Lost Low Voltage Differential Signal (LVDS) Connection With Display2.Low Voltage Differential Signal (LVDS) DTCs (B15AD00, B15AE00, B15AB00, B15AA00) get falsely set when thevehicle is remote started. In addition the following improvement is included. Blueborn cyber security patch(2017-19 MY Only).

PHEV Battery Charges Slowly Due To Kinked Coolant Hose

2-Circuit Open

Customers may experience: Intermittently power liftgate will not power close.If the liftgate is opened during a very specific time window, after the modules on the vehicle go into a sleep mode 35-45 Seconds after the cluster shutoff the liftgate will not power close.

Customers may experience the following: Ghost Touch, features, modes and App?s changing without drivers input. Product plan UUID is not correct in Carplay. Carplay audio does not always resume. Battery save vs. Battery Charge toggles back to Battery Charge after sleep cycle. When ?Charge Now? is selected on key-off outside of the charging schedule ? it does nothing. In addition, the following enhancements are included:Update power supply source from 1 amp to 2.1 amps. GOOGLE certification enhancements - screen flickers

Upon further investigation, one or more of the following fault codes may be set in the PCM:

the MSM and MSMP module with the latest software available. Customers may experience the following:Driver and/or Passenger seats do not move to the stored position when a memory recall is requested through the radio.

U11E9 Lost Communication With AGS. Ambient Air Temp Incorrectly Displayed. P0070 And P0073 Set For Ambient Air Temp Sensor

Improper handling of damaged lithium ion batteries can cause property damage, serious injury or even death. Exemptions will not be made for any dealer who fails to follow the appropriate handling process.To read the DCMail communication, go to DealerCONNECT > DCMail (ID: 81758) For details on recyclers, please visit the Mopar Dealer Site Lithium Ion Battery Handling page: https://www.dealers-mopar.com/moparone/retail/programs/battery-program/lithium-ion.jsp

must be followed for BEV/Hybrid vehicles that are on display at dealership showrooms.

Customers may experience the following:Product plan UUID is not correct in Carplay. Carplay audio does not always resume. Battery save vs. Battery Charge toggles back to Battery Charge after sleep cycle. When ?Charge Now? is selected on key-off outside of the charging schedule ? it does nothing. In addition, the following enhancements are included:Update power supply source from 1 amp to 2.1 amps. GOOGLE certification enhancements - screen flickers

Upon further inspection, there is a Diagnostic Trouble Code (DTC) P0128 Coolant Thermostat (Coolant Temperature Below Thermostat Regulating Temperature) set in the PCM.

Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find the following Diagnostic Trouble Code (DTC) has been set:P061A - Level 2 Torque Performance.

"Interior Camera Module - Component Internal Failure" on the 21MY RU or WL and 22MY WS vehicles, verify there are no observable issues with the FamCam feature. If there are no observable issues with the FamCam feature, and no customer complaints related to the FamCam, clear the STORED fault and do not replace the camera. This issue is due to a temperature detection error and will be corrected in a subsequent SW release.

Module with the latest available software. Customers may comment on the following: Temperature settings in the radio only being selectable at Lo or Hi. No intermediate temperature changes are possible.

The technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set:B18BA-12 - Window Control - Circuit Short to Battery B18BA-13 - Window Control - Circuit Open In addition the customer may notice one or more of the following:Driver and/or passenger windows stop working. If window switch is held in the up position for two seconds the obstructionauto-down function, may not work. Windows may go up slower than expected.

P0513 Set In The HCP And U151A-87 In The BCM

Customers may experience one or more of the following: One or both of the rear screens are not working after rear display replacement.If the rear display is replaced and it does not function, confirm that the Video Routing Module (VRM) software is up to date. Black screen on both rear screens(2017-19 MY Only). Rear Seat Entertainment (RSE) remote control does not pair. When playing a video from a USB stick the video does not resume where itleft off after an ignition cycle(2017-19 MY Only). Video Screens do not turn on(2017-18 MY Only). Radio Uconnect theater button does not work(2017-18 MY Only). USB playback is choppy (2017 MY Only). The video system resets or does not function(2017 MY Only). The remote pairing screen will time out and inform customer the remote(s)have not been paired(2017 MY Only). Remotes frequently do not pair(2017 MY Only). Occasional reset(2017 MY Only). Rear screens can be accidently controlled from the radio outside of theparental control feature(2017 MY Only). Black screen(2017 MY Only). Upon further investigation the technician may find that the following Diagnostic Trouble Code(DTC) has been set:U11BB-00 - Lost Communication With Video Routing Module. B15AD-00 - Lost Low Voltage Differential Signal (LVDS) Connection With MediaPort 1. B15AE-00 - Lost Low Voltage Differential Signal (LVDS) Connection With MediaPort 2. B15AA-00 - Lost Low Voltage Differential Signal (LVDS) Connection With Display1. B15AB-00 - Lost Low Voltage Differential Signal (LVDS) Connection With Display2.Low Voltage Differential Signal (LVDS) DTCs (B15AD00, B15AE00, B15AB00, B15AA00) get falsely set when thevehicle is remote started. In addition the following improvement is included. Blueborn cyber security patch(2017-19 MY Only).

PHEV Battery Charges Slowly Due To Kinked Coolant Hose

2-Circuit Open

exterior surface areas of the hinges, doors, fenders, swing gates or liftgates.

exterior surface areas of the hinges, doors, fenders, swing gates or liftgates

It has been determined that the issue is with the trim carpet the headrest strap goes through, not the headrest mechanism. Please do not replace the headrest/headrest mechanism and instead refer to SOL S2423000025 for the proper rework procedure that should be done"

exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: Verify current warranty policy to determine if digital imaging pre-authorization is required or pre-approval is required from the Regional Office; depending on market. This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels."

It has been determined that the issue is with the trim carpet the headrest strap goes through, not the headrest mechanism. Please do not replace the headrest/headrest mechanism and instead refer to SOL S2423000025 for the proper rework procedure that should be done"

Please do not try to open the Switch nor fix it. Just return the part and order a new one.

exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: **Verify current warranty policy to determine if digital imaging pre authorization is required or Pre Approval is required from Regional Office depending on market.** This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.

Please do not try to open the Switch nor fix it. Just return the part and order a new one.

Country/ 2013 - 2020 Dodge Caravan (RT) - Corrosion - Complete Hood Panel Warranty Claim Simplification (Rev. B)

2020 Dodge Caravan (RT) - Corrosion - Complete Hood Panel Warranty Claim Simplification (Rev. B)

Country/ 2013-2020 Dodge Caravan (RT) - Corrosion Complete Hood Panel Warranty Claim Simplification (Rev. A)

Dodge Caravan (RT) - Corrosion Complete Hood Panel Warranty Claim Simplification (Rev. A)

exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: **Verify current warranty policy to determine if digital imaging pre authorization is required or Pre Approval is required from Regional Office depending on market.** This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.

Mirror Contacts Door Window Glass In The Folded Position.

exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: Digital imaging pre authorization is required for Smart Warranty Base dealers or Pre Approval is required from Regional Office depending on market. This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.

Dodge Caravan (RT) - Corrosion ? Complete Hood Panel Warranty Claim

primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.

operate, refer to Star Online Publication S2223000021 before replacing the latch.

Blind Spot Indicator On In Mirror For No Reason.

operate, and your Dealership is located in the Detroit Metro area, please contact FCA Redacted Content prior to replacing the liftgate latch. If no response in 15 minutes, refer to Star Online Publication S2223000021 before replacing the latch.

primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.

primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.

operate, refer to Star Online Publication S2223000021 before replacing the latch.

please refer to the following steps: 1. Please verify proper functionality of both sliding doors (power or manual) through all inputs (overhead console, key fob, handle grab). 2. If sliding doors operate as expected, do NOT replace sliding door latch(es). 3. If service is required, and your Dealership is located in the Detroit Metro Area please contact FCA Redacted Content, prior to replacing any sliding door latch(es). If no response in 15 minutes, proceed with repair. 4. If possible, please provide any / all information in the repair order narrative regarding status of sliding door function (i.e, door only works manually, won't open via key fob, etc.). This includes all customer feedback as well (what exactly brought the customer into the dealer).

operate, refer to Star Online Publication S2223000021 before replacing the latch.

please contact one of the following directly if issue is identified: FCA Redacted Content. If no response in 15 minutes, proceed with repair. For third row tub liner (carpet) coming loose from under rear quarter trim panels / liftgate sill, if possible please include a picture of the defect with the repair claim.

When customer comes in for a cracked windshield, please note the location of crack and take pictures before repair. Please send pictures to FCA Redacted Content or load to the warranty claims system.

operate, refer to Star Online Publication S2223000021 before replacing the latch.

please contact one of the following directly if issue is identified: FCA Redacted Content. If no response in 15 minutes, proceed with repair. For third row tub liner (carpet) coming loose from under rear quarter trim panels / liftgate sill, if possible please include a picture of the defect with the repair claim.

When customer comes in for a cracked windshield, please note the location of crack and take pictures before repair. Please send pictures to FCA Redacted Content or load to the warranty claims system.

Upon further investigation, SYMPTOM: a technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: **P152F - Engine Hood Switch 2 / Engine Hood Switch 1 Correlation.** U0418-00 - Implausible Data Received From Brake System Control Module 1. P061A - Level 2 Torque Performance. Customers may also experience one or more of the following: **Engine Stop/Start (ESS) is inoperable.** Battery depletes. Rough shifting while driving. Driveline bumps and rumbles when lightly applying the accelerator pedal in traffic or at other low vehicle speeds such as parking lot maneuvers. Transmission hard upshifts, rough/bump during low gear 1-2 and 2-3 at 40-64 kph (25-40 mph). This bulletin involves reprogramming the PCM with the latest available software.

This data collection is applicable to all vehicle with engines with sales codes: ERG, ERC, EH3 and ERF. To assist with monitoring and quality improvement of the 3.6L engine, every time a vehicle comes for any of the first 3 oil changes, please use wiTECH to record the total engine idle time and the total engine runtime. 1. Prior to perform the oil change connect wiTECH diagnostic tool. 2. Navigate to the topology screen on the action item section. 3. Once the topology screen loads, disconnect wiTECH and continue with oil change.

There may also be associated driveability issues. Upon further investigation, the following fault codes may be found in the PCM:

roller-finger followers (rocker arms) separately, as these are included in the camshaft parts kit.

Technician's observations can refer to spongy or stuck hydraulic lash adjusters. Exhaust lash adjusters found with a "spongy" condition (compressible plunger) leading to the assumption of being defective/malfunctioning. EXHAUST lash adjusters are designed to be COMPRESSIBLE by hand. Intake lash adjusters found with a stiff or stuck condition (non-compressible plunger) leading to the assumption of being defective/malfunctioning. INTAKE lash adjusters are designed to be NON COMPRESSIBLE by hand. Do Not Replace EXHAUST lash adjusters when the following condition is present: should be compressible, but they will exert a reactionary spring force during compression and return to full expansion without a compression force. Do Not Replace INTAKE lash adjusters when the following condition is present: should feel very firm and difficult to compress. Once the correct functioning of the intake and exhaust lash adjusters is validated with the procedure above, refer to the Service Manual "HYDRAULIC LIFTER(S) NOISE DIAGNOSIS" procedure. After the corresponding service procedures from the Service Manual involving the Lash Adjusters have been conducted, refer to the detailed instructions in the Service Manual to diagnose and/or service any other component.

Powertrain Mounting Neutralization Procedure. Discussion: Service information is in the process of being updated to include powertrain mount installation best practices. The new procedure will neutralize the mounts to lessen or remove unwanted mount tension that can lead to vibration complaints.

Lamp (MIL) illumination and the vehicle may exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0301 - Cylinder 1 Misfire. P0302 - Cylinder 2 Misfire. P0303 - Cylinder 3 Misfire. P0304 - Cylinder 4 Misfire. P0305 - Cylinder 5 Misfire. P0306 - Cylinder 6 Misfire. Customers may comment on one or more of the following: Rough idle. Valvetrain noise. "

Refer to SOL # S2509000004. It is also important to confirm that the vehicle being repaired has the latest calibration/software update for oil pump operation mode (high pressure mode) during engine start up. RU, VF, WL & WD vehicles already include the latest oil pump mode in all 25MY and beyond. 24MY service releases are also available. JL & JT were updated as a running change in 24MY and beyond (08/15/24 & 08/19/24 respectively). 24MY service releases available. DT was updated starting 25MY and beyond. If the vehicle to be repaired is a 24MY vehicle with a service release available, please follow the released service procedures to update to the corresponding calibration/software.

These conditions may be related to worn intake camshaft high lift lobe(s), and intake rocker arm(s) high lift slider. High mileage failure (10,000-60,000 miles). 1. Remove the valve cover(s) per the released service procedures. The use of a stethoscope or DTC specific cylinder misfire codes can help to locate the condition to the left or right bank. 2. Once it has been visually confirmed that there is wear on the high lift intake lobe(s) & rocker arm(s) slider, there is a special service kit for this type of repair which should be used, instead of replacing the complete engine/long block. This kit contains the parts required for the repair (intake cam, rocker arms, sealer and gaskets). Once it is confirmed that the repair will be done using the camshaft/Rocker arms kit, it is also important to confirm that the vehicle being repaired has the latest calibration/software update for oil pump operation mode (high pressure mode) during engine start up. RU, VF, WL & WD vehicles already include the latest oil pump mode in all 25MY and beyond. 24MY service releases are also available. JL & JT were updated as a running change in 24MY and beyond (08/15/24 & 08/19/24 respectively). 24MY service releases available. DT was updated starting 25MY and beyond. If the vehicle to be repaired is a 24MY vehicle with a service release available, please follow the released service procedures to update to the corresponding calibration/software update.

These conditions may be related to worn intake camshaft high lift lobe(s), and intake rocker arm(s) high lift slider. High mileage failure (10,000-60,000 miles). 1. Remove the valve cover(s) per the released service procedures. The use of a stethoscope or DTC specific cylinder misfire codes can help to locate the condition to the left or right bank. 2. Once it has been visually confirmed that there is wear on the high lift intake lobe(s) & rocker arm(s) slider, there is a special service kit for this type of repair which should be used, instead of replacing the complete engine/long block. This kit contains the parts required for the repair (intake cam, rocker arms, sealer and gaskets)."

*Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs):** P0A3F - Drive Motor A Position Sensor 1 Circuit. P0A43 - Drive Motor A Position Sensor Circuit Intermittent. P0A45 - Drive Motor B Position Sensor 1 Circuit. P0C1A - Drive Motor B Torque Delivered Performance. Customers may also comment on the following: Vehicle is in limp mode. Module flashes are also required for this Repair Procedure to be effective, the following modules are to be updated: Hybrid Control Processor (HCP). Auxiliary Hybrid Control Processor (AHCP) also known as the Power Inverter Module (PIM "

PRIOR TO PERFORMING ANY WATER PUMP REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2307000002. Please submit pictures of the leak area thru the DIDI process outlined in the STAR Online document. NOTE: Some coolant residue may be found at the water pump weep hole plug area which may be normal, but coolant should not be dripping from this location. If unsure about, use the Pressurized Coolant System Inspection process as found in the Dealer Connect Cooling Diagnosis and Testing Procedures."

Upon further investigation, a technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: ? P0A3F - Drive Motor A Position Sensor 1 Circuit. ? P0A43 - Drive Motor A Position Sensor Circuit Intermittent. ? P0A45 - Drive Motor B Position Sensor 1 Circuit. ? P0C1A - Drive Motor B Torque Delivered Performance. Customers may also comment on the following: ? Vehicle is in limp mode. Module flashes are also required for this Repair Procedure to be effective, the following modules are to be updated: ? Hybrid Control Processor (HCP). ? Auxiliary Hybrid Control Processor (AHCP) also known as the Power Inverter Module (PIM). This bulletin involves replacing the transmission.

PRIOR TO PERFORMING ANY WATER PUMP REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2307000002. Please submit pictures of the leak area thru the DIDI process outlined in the STAR Online document. NOTE: Some coolant residue may be found at the water pump weep hole plug area which may be normal, but coolant should not be dripping from this location. If unsure about, use the Pressurized Coolant System Inspection process as found in the Dealer Connect Cooling Diagnosis and Testing Procedures.

For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.

For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.

PRIOR TO PERFORMING ANY WATER PUMP REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2307000002. Please submit pictures of the leak area thru the DIDI process outlined in the STAR Online document. NOTE: Some coolant residue may be found at the water pump weep hole plug area which may be normal, but coolant should not be dripping from this location. If unsure about, use the Pressurized Coolant System Inspection process as found in the Dealer Connect Cooling Diagnosis and Testing Procedures.

Upon further investigation, a technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: ? P0A3F - Drive Motor A Position Sensor 1 Circuit. ? P0A43 - Drive Motor A Position Sensor Circuit Intermittent. ? P0A45 - Drive Motor B Position Sensor 1 Circuit. ? P0C1A - Drive Motor B Torque Delivered Performance. Customers may also comment on the following: ? Vehicle is in limp mode. Module flashes are also required for this Repair Procedure to be effective, the following modules are to be updated: ? Hybrid Control Processor (HCP). ? Auxiliary Hybrid Control Processor (AHCP) also known as the Power Inverter Module (PIM). This bulletin involves replacing the transmission.

Misfire or rough running.

presence, only AB or previous LEVEL PSU right intake camshaft PN 05047913AA or AB (old version) should be replaced. If the engine is equipped with the AC/AD LEVEL PSU right intake camshaft PN 05047913AC or AD (new version), camshaft should NOT be replaced. Case 2) If the intake camshaft or intake rocker arm has excessive wear on the high lift profile (Rocker arm: slider, Camshaft: central lobe), replace the intake camshaft (1) in that cylinder head and all intake rocker arms (6).

noise, please check that the INTAKE Hydraulic Lash Adjusters are not "collapsed". If a collapsed INTAKE HLA is found, replace all INTAKE HLAs on the suspect cylinder head (no need to replace rocker arms). The noise can occur at low or high RPMs, and at low or high temperatures. There are no Diagnostic Trouble Codes (DTC)s present. Case 2.- If the INTAKE camshaft or INTAKE rocker arm has excessive wear on the high lift profile (Rocker arm: slider, Camshaft: central lobe), replace the intake camshaft (1) in that cylinder head and all intake rocker arms (6).

Upon further investigation, a technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: ? P0A3F - Drive Motor A Position Sensor 1 Circuit. ? P0A43 - Drive Motor A Position Sensor Circuit Intermittent. ? P0A45 - Drive Motor B Position Sensor 1 Circuit. ? P0C1A - Drive Motor B Torque Delivered Performance. Customers may also comment on the following: ? Vehicle is in limp mode. Module flashes are also required for this Repair Procedure to be effective, the following modules are to be updated: ? Hybrid Control Processor (HCP). ? Auxiliary Hybrid Control Processor (AHCP) also known as the Power Inverter Module (PIM). This bulletin involves replacing the transmission.

For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.

For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.

installed in the vehicle.

Active Grille Shutter (AGS) is set, please review Star OnlineS2008000132 for known concerns. Prior to replacing this part please call FCA Redacted Content. If no response in 15 minutes, please proceed with repair.

Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, the technician may notice one or more of the following Diagnostic Trouble Codes (DTCs) have been set: P0AA1-00 - Hybrid/Ev Battery Positive Contactor ?A? Stuck Closed. P0AA4-00 - Hybrid Battery Negative Contactor Circuit Stuck Closed. P0B3C-00 - Hybrid-Ev Battery Voltage Sense 1 Circuit Performance. P0B41-00 - Hybrid-Ev Battery Voltage Sense 2 Circuit Performance. P0B46-00 - Hybrid-Ev Battery Voltage Sense 3 Circuit Performance P0B4B-00 - Hybrid-Ev Battery Voltage Sense 4 Circuit Performance. P0B50-00 - Hybrid/Ev Battery Voltage Sense 5 Circuit Performance. P0B55-00 - Hybrid/Ev Battery Voltage Sense 6 Circuit Performance. Engine will run in fuel oil refresh mode often and customer may be prompted to get an oil change before needed. Software corrects real time clock synchronization with Powertrain Control Module (PCM) and BPCM. In the previous software, after a battery replacement, the timing for when an oil&fuel change was due was reset to zero, instead of being dependent on the mileage. All new replacements packs will receive this software update.

reprogramming the HCP and AHCP or also known as Power Inverter Module (PIM) with the latest available software. Technicians and/or customers may report the vehicle will not pass a state smog check due to permanent fault codes which will not clear. As a result, the vehicles are not eligible to be registered in certain states. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Codes (DTCs) have been set: P0513 - Invalid Skim Key. U151A-87 - Hybrid Control Processor Secret Code-Missing Message. Customers may also experience the following symptom/conditions:Vehicle does not start when pushing ignition switch with DTC P0513 and U151-A87 (stored or active). Scheduled charging start/end does not align with displayed time (ex: 12:05pm end time on radio, but charging ends at 12:06pm). Scheduled charging does not start following a power outage. Scheduled Cabin Conditioning (SCC) feature will not function properly if they schedule the departure time in between 50 mins to 480 mins at extreme cold ambient temps (below -24c (-11f)). ?Charge Now? soft button does not always work. The vehicle will get a rough engine spin-down, and then ?Service Charging System? warning and shutdown if the vehicle is quickly re-cranked after the initial key crank. Unable to pass a smog check for certain states that require no DTCs present (stored or active). Vehicle shutdown (MIL set) if the acceleration pedal is 100% on ice. Vehicle may not have a successful 2nd remote start if customer happens to request it immediately after 1st remote start without letting the vehicle sleep while at low High Voltage (HV) battery State of Charge (SOC). Vehicle may not achieve propulsion through a cold key crank if the HV battery was not conditioned using thermal periodic wakeup featur

Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: P1AC6-00 - MCPA Crankshaft Position Signal Sensor Performance. P0335 - Crankshaft Position Sensor Circuit. P0339 - Crankshaft Position Sensor Intermittent. P0031 - O2 Sensor 1/1 Heater Circuit Low. P0032 - O2 Sensor 1/1 Heater Circuit High. P0037 - O2 Sensor 1/2 Heater Circuit Low. P0038 - O2-Sensor 1/2 Heater Circuit High. P0051 - O2-Sensor 2/1 Heater Circuit Low. P0052 - O2-Sensor 2/1 Heater Circuit High. P0057 - O2 Sensor 2/2 Heater Circuit Low. P0058 - O2-Sensor 2/2 Heater Circuit High. The following modules need to be flashed for this update to be effective, the following modules are all to be updated along with this PCM update:Hybrid Control Processor (HCP) and Auxiliary Hybrid Control Processor (AHCP) or also known as Power Inverter Module (PIM).

reprogramming the HCP and AHCP or also known as Power InverterModule (PIM) with the latest available software. Technicians and/or customers may report the vehicle will not pass a state smog check due to permanent fault codes which will not clear.As a result, the vehicles are not eligible to be registered in certain states. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technicianmay find one or more of the following DTCs have been set: P0A33 - Drive Motor B Temperature Sensor 1 Circuit High. P0A2D - Sensor Power Supply 1 Circuit High. P215B - Vehicle Speed Output Shaft Speed Correlation. P0C4A - Drive Motor A Inverter Over Temperature. P0E15 - Hybrid-Ev Battery Pack Coolant Heater A Control Performance. P1AFE - MCPB Improper Shut Down. P1AF8 - MCPA Control Module Shutdown Performance. P0513 - Invalid Skim Key. U151A-87 - Hybrid Control Processor Secret Code-Missing Message. Customers may also experience more or more of the following: The scheduled charging does not occur on desired schedule. Vehicle does not start when pushing ignition switch with no MIL for DTCs P1AFE and P1AF8 (pending DTCs). Vehicle does not start when pushing ignition switch with DTCs P0513 and U151-A87 (stored or active). Scheduled charging start/end does not align with displayed time (ex: 12:05 pm end time on radio, but charging ends at 12:06 pm). Scheduled charging does not start following a power outage. Scheduled Cabin Conditioning (SCC) feature will not function properly if they schedule the departure time in between 50 minutes to 480 minutesat extreme cold ambient temps below -24 C (-11 F). ?Charge Now? soft button does not always work. The vehicle will get a rough engine spin-down, and then ?Service Charging System? warning and shutdown if the vehicle is quicklyre-cranked after the initial key crank.

Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, the technician may notice one or moreof the following Diagnostic Trouble Codes (DTCs) have been set: P0340 - Camshaft Position Sensor Circuit - Bank 1 Sensor A. P0345 - Camshaft Position Sensor Circuit - Bank 2 Sensor A. P0365 - Camshaft Position Sensor Circuit - Bank 1 Sensor B. P0390 - Camshaft Position Sensor Circuit - Bank 2 Sensor B.

compatible with semi and full synthetic oils. Recommended Brands: Wix, Purolator, and NapaGold For concerns of V8 oil filter leaks on 22MY and up vehicles: 1. Clean the area and use oil dye to know the exact location of the leak with black/UV light. 2. Removal torque (force needed to loosen the filter) 3. If the source of the leak cannot be identified, please contact FCA Redacted Content to FasTrak parts back for analysis. If no response in 15 minutes, proceed with repair and email pictures of the following: A) Oil filter from the bottom to know if it has a "Factory Installed" filter. B) Leak. C) Damage in filter (if any) D) Gasket. E) Block or Oil Filter Adapter(OFA) or Engine Oil Cooler(EOC) sealing surface.

Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: P1AC6-00 - MCPA Crankshaft Position Signal Sensor Performance. P0335 - Crankshaft Position Sensor Circuit. P0339 - Crankshaft Position Sensor Intermittent. P0031 - O2 Sensor 1/1 Heater Circuit Low. P0032 - O2 Sensor 1/1 Heater Circuit High. P0037 - O2 Sensor 1/2 Heater Circuit Low. P0038 - O2-Sensor 1/2 Heater Circuit High. P0051 - O2-Sensor 2/1 Heater Circuit Low. P0052 - O2-Sensor 2/1 Heater Circuit High. P0057 - O2 Sensor 2/2 Heater Circuit Low. P0058 - O2-Sensor 2/2 Heater Circuit High. The following modules need to be flashed for this update to be effective, the following modules are all to be updated along with this PCM update:Hybrid Control Processor (HCP) and Auxiliary Hybrid Control Processor (AHCP) or also known as Power Inverter Module (PIM).

Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, the technician may notice one or more of the following Diagnostic Trouble Codes (DTCs) have been set: P0AA1-00 - Hybrid/Ev Battery Positive Contactor ?A? Stuck Closed. P0AA4-00 - Hybrid Battery Negative Contactor Circuit Stuck Closed. P0B3C-00 - Hybrid-Ev Battery Voltage Sense 1 Circuit Performance. P0B41-00 - Hybrid-Ev Battery Voltage Sense 2 Circuit Performance. P0B46-00 - Hybrid-Ev Battery Voltage Sense 3 Circuit Performance P0B4B-00 - Hybrid-Ev Battery Voltage Sense 4 Circuit Performance. P0B50-00 - Hybrid/Ev Battery Voltage Sense 5 Circuit Performance. P0B55-00 - Hybrid/Ev Battery Voltage Sense 6 Circuit Performance. Engine will run in fuel oil refresh mode often and customer may be prompted to get an oil change before needed. Software corrects real time clock synchronization with Powertrain Control Module (PCM) and BPCM. In the previous software, after a battery replacement, the timing for when an oil&fuel change was due was reset to zero, instead of being dependent on the mileage. All new replacements packs will receive this software update.

reprogramming the HCP and AHCP or also known as Power Inverter Module (PIM) with the latest available software. Technicians and/or customers may report the vehicle will not pass a state smog check due to permanent fault codes which will not clear. As a result, the vehicles are not eligible to be registered in certain states. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Codes (DTCs) have been set: P0513 - Invalid Skim Key. U151A-87 - Hybrid Control Processor Secret Code-Missing Message. Customers may also experience the following symptom/conditions:Vehicle does not start when pushing ignition switch with DTC P0513 and U151-A87 (stored or active). Scheduled charging start/end does not align with displayed time (ex: 12:05pm end time on radio, but charging ends at 12:06pm). Scheduled charging does not start following a power outage. Scheduled Cabin Conditioning (SCC) feature will not function properly if they schedule the departure time in between 50 mins to 480 mins at extreme cold ambient temps (below -24c (-11f)). ?Charge Now? soft button does not always work. The vehicle will get a rough engine spin-down, and then ?Service Charging System? warning and shutdown if the vehicle is quickly re-cranked after the initial key crank. Unable to pass a smog check for certain states that require no DTCs present (stored or active). Vehicle shutdown (MIL set) if the acceleration pedal is 100% on ice. Vehicle may not have a successful 2nd remote start if customer happens to request it immediately after 1st remote start without letting the vehicle sleep while at low High Voltage (HV) battery State of Charge (SOC). Vehicle may not achieve propulsion through a cold key crank if the HV battery was not conditioned using thermal periodic wakeup featur

Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: P1AC6-00 - MCPA Crankshaft Position Signal Sensor Performance. P0335 - Crankshaft Position Sensor Circuit. P0339 - Crankshaft Position Sensor Intermittent. P0031 - O2 Sensor 1/1 Heater Circuit Low. P0032 - O2 Sensor 1/1 Heater Circuit High. P0037 - O2 Sensor 1/2 Heater Circuit Low. P0038 - O2-Sensor 1/2 Heater Circuit High. P0051 - O2-Sensor 2/1 Heater Circuit Low. P0052 - O2-Sensor 2/1 Heater Circuit High. P0057 - O2 Sensor 2/2 Heater Circuit Low. P0058 - O2-Sensor 2/2 Heater Circuit High. The following modules need to be flashed for this update to be effective, the following modules are all to be updated along with this PCM update:Hybrid Control Processor (HCP) and Auxiliary Hybrid Control Processor (AHCP) or also known as Power Inverter Module (PIM).

installed in the vehicle.

Active Grille Shutter (AGS) is set, please review Star OnlineS2008000132 for known concerns. Prior to replacing this part please call FCA Redacted Content. If no response in 15 minutes, please proceed with repair.

Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, the technician may notice one or more of the following DTCs have been set: P1AC6-00 - MCPA Crankshaft Position Signal Sensor Performance. P0335 - Crankshaft Position Sensor Circuit. P0339 - Crankshaft Position Sensor Intermittent. P0031 - O2 Sensor 1/1 Heater Circuit Low. P0032 - O2 Sensor 1/1 Heater Circuit High. P0037 - O2 Sensor 1/2 Heater Circuit Low. P0038 - O2 Sensor 1/2 Heater Circuit High. P0051 - O2 Sensor 2/1 Heater Circuit Low. P0052 - O2 Sensor 2/1 Heater Circuit High. P0057 - O2 Sensor 2/2 Heater Circuit Low. P0058 - O2 Sensor 2/2 Heater Circuit High. P0340 - Camshaft Position Sensor Circuit - Bank 1 Sensor A. P0345 - Camshaft Position Sensor Circuit - Bank 2 Sensor A. P0365 - Camshaft Position Sensor Circuit - Bank 1 Sensor B. P0390 - Camshaft Position Sensor Circuit - Bank 2 Sensor B. The following modules need to be flashed for this update to be effective, the following modules are all to be updated along with this PCM update:Hybrid Control Processor (HCP) and Auxiliary Hybrid Control Processor (AHCP) or also known as Power Inverter Module (PIM).

Engineering has updated the skirt height of the valve cover to address oil leaks. Replace the valve cover (part # 04893800AI (right side) or 04893799AH (left side)includes valve cover gasket) to ensure proper repair. Please call FCA Redacted Content to facilitate fast track shipment of failed part.

MDX Sales Code

All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time usage. Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA Vehicles built after on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. All 3.6L/62TE equipped vehicles. If the vehicle you are repairing has a crack in the flex plate or failed pump bushing inspect and confirm that both (2) dowel pins are present in the engine block, which align the transmission center line to the crank shaft centerline and visually inspect the dowel alignment holes in the transmission case. If the holes are damaged or elongated the transmission should be replaced to prevent further damage to the transmission/flexplate or pump bushing due to the inability to properly align the engine to the transmission during the repair. 3. All 62TE equipped vehicles. If pump bushing is scored or damaged and the dowel pin alignment holes are ok, replace the pump assembly as opposed to complete transmission. 4. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter.

reprogramming the HCP and AHCP or also known as Power InverterModule (PIM) with the latest available software. Technicians and/or customers may report the vehicle will not pass a state smog check due to permanent fault codes which will not clear.As a result, the vehicles are not eligible to be registered in certain states. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technicianmay find one or more of the following DTCs have been set: P0A33 - Drive Motor B Temperature Sensor 1 Circuit High. P0A2D - Sensor Power Supply 1 Circuit High. P215B - Vehicle Speed Output Shaft Speed Correlation. P0C4A - Drive Motor A Inverter Over Temperature. P0E15 - Hybrid-Ev Battery Pack Coolant Heater A Control Performance. P1AFE - MCPB Improper Shut Down. P1AF8 - MCPA Control Module Shutdown Performance. P0513 - Invalid Skim Key. U151A-87 - Hybrid Control Processor Secret Code-Missing Message. Customers may also experience more or more of the following: The scheduled charging does not occur on desired schedule. Vehicle does not start when pushing ignition switch with no MIL for DTCs P1AFE and P1AF8 (pending DTCs). Vehicle does not start when pushing ignition switch with DTCs P0513 and U151-A87 (stored or active). Scheduled charging start/end does not align with displayed time (ex: 12:05 pm end time on radio, but charging ends at 12:06 pm). Scheduled charging does not start following a power outage. Scheduled Cabin Conditioning (SCC) feature will not function properly if they schedule the departure time in between 50 minutes to 480 minutesat extreme cold ambient temps below -24 C (-11 F). ?Charge Now? soft button does not always work. The vehicle will get a rough engine spin-down, and then ?Service Charging System? warning and shutdown if the vehicle is quicklyre-cranked after the initial key crank.

Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, the technician may notice one or moreof the following Diagnostic Trouble Codes (DTCs) have been set: P0340 - Camshaft Position Sensor Circuit - Bank 1 Sensor A. P0345 - Camshaft Position Sensor Circuit - Bank 2 Sensor A. P0365 - Camshaft Position Sensor Circuit - Bank 1 Sensor B. P0390 - Camshaft Position Sensor Circuit - Bank 2 Sensor B.

the engine to the correct specifications. The customer may describe that after an oil change they check their oil fill level and it is showing overfilled on the oil dipstick.

may later return for an oil leak. Engineering has updated the skirt height of the valve cover to address oil leaks. Replace the valve cover (part # 04893800AI includes valve cover gasket) to ensure proper repair. Please call FCA Redacted Content if further questions or help is needed with parts retention returns on valve cover assemblies

Sales Code

reprogramming the HCP and AHCP or also known as Power InverterModule (PIM) with the latest available software. Technicians and/or customers may report the vehicle will not pass a state smog check due to permanent fault codes which will not clear.As a result, the vehicles are not eligible to be registered in certain states. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technicianmay find one or more of the following DTCs have been set: P0A33 - Drive Motor B Temperature Sensor 1 Circuit High. P0A2D - Sensor Power Supply 1 Circuit High. P215B - Vehicle Speed Output Shaft Speed Correlation. P0C4A - Drive Motor A Inverter Over Temperature. P0E15 - Hybrid-Ev Battery Pack Coolant Heater A Control Performance. P1AFE - MCPB Improper Shut Down. P1AF8 - MCPA Control Module Shutdown Performance. P0513 - Invalid Skim Key. U151A-87 - Hybrid Control Processor Secret Code-Missing Message. Customers may also experience more or more of the following: The scheduled charging does not occur on desired schedule. Vehicle does not start when pushing ignition switch with no MIL for DTCs P1AFE and P1AF8 (pending DTCs). Vehicle does not start when pushing ignition switch with DTCs P0513 and U151-A87 (stored or active). Scheduled charging start/end does not align with displayed time (ex: 12:05 pm end time on radio, but charging ends at 12:06 pm). Scheduled charging does not start following a power outage. Scheduled Cabin Conditioning (SCC) feature will not function properly if they schedule the departure time in between 50 minutes to 480 minutesat extreme cold ambient temps below -24 C (-11 F). ?Charge Now? soft button does not always work. The vehicle will get a rough engine spin-down, and then ?Service Charging System? warning and shutdown if the vehicle is quicklyre-cranked after the initial key crank.

Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, the technician may notice one or more of the following Diagnostic Trouble Codes (DTCs) have been set: P0340 - Camshaft Position Sensor Circuit - Bank 1 Sensor A. P0345 - Camshaft Position Sensor Circuit - Bank 2 Sensor A. P0365 - Camshaft Position Sensor Circuit - Bank 1 Sensor B. P0390 - Camshaft Position Sensor Circuit - Bank 2 Sensor B.

Customer may notice one or more of the following conditions: The engine is misfiring. A rough running engine.This condition will not set any Diagnostic Trouble Codes (DTCs) or turn on any warning lamps or messages.

(9) flywheel to damper bolts (68382486AA) when replacing the SI-eVT per TechConnect procedure. North America RU vehicles built prior to Nov 28, 2019 had a 05192374AB level cooler. All subsequent Si-eVT versions have the 05192374AC level cooler requires new 68413378AA inlet hose and 68425381AA outlet hose to service Nov 28, 2019 and prior VINs. China RU vehicles built prior to June 11, 2019 had a 05192374AB level cooler. All 68405320AC have the 05192374AC level cooler requires new 68413378AA inlet hose and 68425381AA outlet hose. The service SI-eVT is shipped with a non-China wiring harness (68241331AC). China market replacement must replace wiring harness with 68368596AA. The China variant 68368596AA wiring harness has an interlock to the electrical charge door. Production SI-eVTs have used motor "A" stators with 0.6 mm and 0.8 mm air gap. The PIM software must match the air gap. Mopar will now ship 68490840A* service SI-eVTs with a 0.8 mm air gap ONLY. Dealers are required to provide a VIN to the Star Center so the DNA of the VIN can be set to the 0.8 mm air gap software. In China, read the SI-eVT model number on the transmission ID tag or imprinted on the case. - all 05062509A*, B* have a 0.6 mm gap so use 68405320AC - all 05062509CA and later (0.8 mm gap) use 68490848AA

Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, the technician may notice one or more of the following Diagnostic Trouble Codes (DTCs) have been set: P0AA1-00 - Hybrid/Ev Battery Positive Contactor ?A? Stuck Closed. P0AA4-00 - Hybrid Battery Negative Contactor Circuit Stuck Closed. P0B3C-00 - Hybrid-Ev Battery Voltage Sense 1 Circuit Performance. P0B41-00 - Hybrid-Ev Battery Voltage Sense 2 Circuit Performance. P0B46-00 - Hybrid-Ev Battery Voltage Sense 3 Circuit Performance P0B4B-00 - Hybrid-Ev Battery Voltage Sense 4 Circuit Performance. P0B50-00 - Hybrid/Ev Battery Voltage Sense 5 Circuit Performance. P0B55-00 - Hybrid/Ev Battery Voltage Sense 6 Circuit Performance. Engine will run in fuel oil refresh mode often and customer may be prompted to get an oil change before needed. Software corrects real time clock synchronization with Powertrain Control Module (PCM) and BPCM. In the previous software, after a battery replacement, the timing for when an oil&fuel change was due was reset to zero, instead of being dependent on the mileage. All new replacements packs will receive this software update.

reprogramming the HCP and AHCP or also known as Power Inverter Module (PIM) with the latest available software. Technicians and/or customers may report the vehicle will not pass a state smog check due to permanent fault codes which will not clear. As a result, the vehicles are not eligible to be registered in certain states. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Codes (DTCs) have been set: P0513 - Invalid Skim Key. U151A-87 - Hybrid Control Processor Secret Code-Missing Message. Customers may also experience the following symptom/conditions:Vehicle does not start when pushing ignition switch with DTC P0513 and U151-A87 (stored or active). Scheduled charging start/end does not align with displayed time (ex: 12:05pm end time on radio, but charging ends at 12:06pm). Scheduled charging does not start following a power outage. Scheduled Cabin Conditioning (SCC) feature will not function properly if they schedule the departure time in between 50 mins to 480 mins at extreme cold ambient temps (below -24c (-11f)). ?Charge Now? soft button does not always work. The vehicle will get a rough engine spin-down, and then ?Service Charging System? warning and shutdown if the vehicle is quickly re-cranked after the initial key crank. Unable to pass a smog check for certain states that require no DTCs present (stored or active). Vehicle shutdown (MIL set) if the acceleration pedal is 100% on ice. Vehicle may not have a successful 2nd remote start if customer happens to request it immediately after 1st remote start without letting the vehicle sleep while at low High Voltage (HV) battery State of Charge (SOC). Vehicle may not achieve propulsion through a cold key crank if the HV battery was not conditioned using thermal periodic wakeup featur

Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: P1AC6-00 - MCPA Crankshaft Position Signal Sensor Performance. P0335 - Crankshaft Position Sensor Circuit. P0339 - Crankshaft Position Sensor Intermittent. P0031 - O2 Sensor 1/1 Heater Circuit Low. P0032 - O2 Sensor 1/1 Heater Circuit High. P0037 - O2 Sensor 1/2 Heater Circuit Low. P0038 - O2-Sensor 1/2 Heater Circuit High. P0051 - O2-Sensor 2/1 Heater Circuit Low. P0052 - O2-Sensor 2/1 Heater Circuit High. P0057 - O2 Sensor 2/2 Heater Circuit Low. P0058 - O2-Sensor 2/2 Heater Circuit High. The following modules need to be flashed for this update to be effective, the following modules are all to be updated along with this PCM update:Hybrid Control Processor (HCP) and Auxiliary Hybrid Control Processor (AHCP) or also known as Power Inverter Module (PIM).

Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set:P0301 - Cylinder 1 Misfire. P0302 - Cylinder 2 Misfire. P0303 - Cylinder 3 Misfire. P0304 - Cylinder 4 Misfire. P0305 - Cylinder 5 Misfire. P0306 - Cylinder 6 Misfire. Customers may also comment on the following:Rough running engine.

Technician may find DTC?s B18BA-12 - Window Control - Circuit Short to Battery, B18BA-13 - Window Control - Circuit Open (stored or active). Replace the DDM or PDM per detailed repair information in Service Library or reference Star Online Publlication S2008000182. Replacing regulators or motors will not correct this issue.

If no response in 15 minutes, proceed with repair.

this is normal and not a defect.

If no response in 15 minutes, proceed with repair.

C0604- Active Air Dam Control Performance

compatible with semi and full synthetic oils. Recommended Brands: Wix, Purolator, and NapaGold

semi and full synthetic oils.

MIL Illuminated, DTC P0070-15 and P0073 Active

If the issuestill exists, call FCA Redacted Content. If no response in 15 minutes, proceed with repair.

Detected Message

compatible with semi and full synthetic oils. Recommended Brands: Wix, Purolator, and NapaGold

If the issuestill exists, call FCA Redacted Content. If no response in 15 minutes, proceed with repair.

Detected Message

MIL Illuminated, DTC P0070-15 and P0073 Active

MIL Illuminated, DTC P0070-15 and P0073 Active

lamps (headlamps, fog lamps, grille lamps, logo lamps or signature lamps) assemblies are fogged with a light layer of condensation on the inside of the lenses*

TPM Lamp On.

TPM Lamp On.

Red Wrench Light On, Electric Drive Modes Disabled

Or Can C BUS DTC?s

Or Can C BUS DTC?s

Or Can C BUS DTC?s

Or Can C BUS DTC?s

Publication S2208000042 for the 2022 RU. There have been many Electric Coolant Heater orders and replacements when the part replacement is unnecessary. The released SOL Publications provide guidance to properly identify if this part actually needs to be replaced.

Publication S2208000042 for the 2022 RU. There have been many Electric Coolant Heater orders and replacements when the part replacement is unnecessary. The released SOL Publications provide guidance to properly identify if this part actually needs to be replaced.

system

Publication S2208000042 for the 2022 RU. There have been many Electric Coolant Heater orders and replacements when the part replacement is unnecessary. The released SOL Publications provide guidance to properly identify if this part actually needs to be replaced.

Publication S2208000042 for the 2022 RU. There have been many Electric Coolant Heater orders and replacements when the part replacement is unnecessary. The released SOL Publications provide guidance to properly identify if this part actually needs to be replaced.

B)

A - Panasonic VP4R Wi-Fi New Enrollment Pause was uploaded for this communication during publishing and was corrected with S228A000009 Rev. A

If the Filter is restricted or blocked then replace the part. For customers that drive light duty trucks in extreme dusty and dirty road conditions, please reference information only TSB 25-009-24 for an available MOPAR Dual EVAP Filter kit that is customer paid.

1-2-3 Rows, With Chrysler Logo, Standard 82214516A$ Mat, All-Weather, 1-2-3 Rows, With Chrysler Logo, PHEV 82216071A$ All Weather Mats, 1- Row, Front Set Currently, these three kits will not fit 2021MY RU Minivans with the following two center consoles: FULL LENGTH UPGRADED FLOOR CONSOLE (CUP) INTEGRATED ULTRA CONSOLE (CVM) These mats were not designedto fit with these longer center consoles whichare newto 2021RU.

1-2-3 Rows, With Chrysler Logo, Standard 82214516A$ Mat, All-Weather, 1-2-3 Rows, With Chrysler Logo, PHEV 82216071A$ All Weather Mats, 1- Row, Front Set Currently, these three kits will not fit 2021MY RU Minivans with the following two center consoles: FULL LENGTH UPGRADED FLOOR CONSOLE (CUP) INTEGRATED ULTRA CONSOLE (CVM) These mats were not designedto fit with these longer center consoles whichare newto 2021RU.

illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): P1DB7-00 - Torque Converter Clutch Performance.

Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find one or more of the following DTCs have been set: U0418-00 - Implausible Data Received From Brake System Control Module 1. P061A - Level 2 Torque Performance. Customers may also experience the following: Transmission hard upshifts, rough/bump during low gear 1-2 and 2-3 at 40-64 kph (25-40 mph).

dealer root causes issue to the MPR cable (manual park release) Condition - rotary shifter is shifted into Park, but the vehicle is physically not in Park. Customer may experience, flashing PRNDL or cluster message (unable to shift to park). There's an auto park feature, EVIC messaging, door chime, and the EPB will activate when the door is open if the transmission is not in park. Please contact the following individual prior to repairing the vehicle: FCA Redacted Content If no response in 15 minutes, please proceed with repair.

Order a "Z" part number for all Exchange Orders: Warranty, Mopar, Customer pay and Service contract. Order"68" part number for New unsold units only

PRIOR TO PERFORMING ANY THERMOSTAT REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2309000014

Library for specifications so a suitable alternative can be used

following individual prior to service of the vehicle. FCA Redacted Content If no response in 15 minutes, proceed with repair.

"

"

Please contact FCA REDACTED CONTENT. ~ If no response in 15 minutes, proceed with repair.

Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Verify the functionality of these applications using an OEM Apple Lightning cable or an OEM provided USB cable for Android phones before performing any additional troubleshooting. For questions regarding Android Auto or Apply Carplay functionality, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.

Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Verify the functionality of these applications using an OEM Apple Lightning cable or an OEM provided USB cable for Android phones before performing any additional troubleshooting. For questions regarding Android Auto or Apply Carplay functionality, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.

which replacement or repair of steering system components are required.

Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Code (DTC) has been set: C15D8-00 - Mismatch Tire Size. If the DTC is active, perform the software update and if stored, perform diagnostics per the published service procedure. The customer may describe one or more of the following: Adaptive Cruise Control (ACC) is inoperable and the warning light is on in the Instrument Panel Cluster (IPC). Automatic Emergency Braking (AEB) is inoperable and the warning light is on in the IPC.

updated diagnostic procedures in the service library which may indicate the smart actuator replacement (PN 68369691AD) is the proper repair.