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#BS-2020-TESMOD-4926

2020 Tesla Model S

Based on reports from 120 owners and 11 recalls for this exact model.

Complaints
120
Crashes
25
Fires
0
Recalls
11
TSBs
64
🟑

Preliminary Verdict

Think Twice

Based on 120 complaints, 25 crashes, 0 fires, and 11 recalls. Complaint rate is 4.1x the class average.

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Mechanic Inspection Checklist

!Check the Forward Collision Avoidance: Adaptive Cruise ControlHIGH

14 owners reported forward collision avoidance: adaptive cruise control issues β€” failures commonly reported around 2K miles.

!Inspect the SuspensionMED
Look for symptoms of wear and premature failure
+ 6 more items in full checklistUnlock

Failure Timeline by Mileage

30
0–30K
2
30–60K
1
60–90K
90–120K
120–150K
150K+

Peak failure range: 0–30K miles (30 reports) β€’ Median: 2K miles

Full report: which components fail at each mileageUnlock

30,000-Mile Cost Projection

Best Case

$X,XXX

Most Likely

$X,XXX

Worst Case

$X,XXX

Top cost driver: Forward Collision Avoidance: Adaptive Cruise Control (14 reports).

Includes fuel costs, common repairs, and recall riskUnlock

Also in your report

Owner Intelligence

AI-synthesized themes from real complaints

Buyer Lot Checklist

Questions, test drive checks, walk-away triggers

Negotiation Talking Points

Data-backed dollar deductions

Buy / Skip Verdict

Final recommendation with conditions

10 sections total in the full reportUnlock all

Where the complaints fall

Other15 (13%)
Forward Collision Avoidance: Adaptive Cruise Control14 (12%)
Suspension13 (11%)
Forward Collision Avoidance: Automatic Emergency Braking11 (9%)
Steering10 (8%)
Speed Control8 (7%)
Drivetrain6 (5%)
Brakes6 (5%)

2020 Tesla Model S: Known Issues & Problem Areas

Forward Collision Avoidance: Adaptive Cruise Control Issues

Forward Collision Avoidance: Adaptive Cruise Control complaints account for 12% of all reports filed for the 2020 Tesla Model S, with 14 owners filing complaints with NHTSA. The median mileage at time of complaint is 2,000 miles, suggesting issues tend to surface around the 2K-mile mark.

Suspension Issues

Suspension complaints account for 11% of all reports filed for the 2020 Tesla Model S, with 13 owners filing complaints with NHTSA. Owners should pay attention to suspension-related symptoms during test drives and pre-purchase inspections.

Forward Collision Avoidance: Automatic Emergency Braking Issues

Forward Collision Avoidance: Automatic Emergency Braking complaints account for 9% of all reports filed for the 2020 Tesla Model S, with 11 owners filing complaints with NHTSA. Owners should pay attention to forward collision avoidance: automatic emergency braking-related symptoms during test drives and pre-purchase inspections.

Steering Issues

Steering complaints account for 8% of all reports filed for the 2020 Tesla Model S, with 10 owners filing complaints with NHTSA. Owners should pay attention to steering-related symptoms during test drives and pre-purchase inspections.

Data sourced from NHTSA owner complaints and community reports. The full report analyzes severity, repair costs, and failure patterns for each category.

Complaint trend by year

22
20
17
21
34
22
21
23
13
24
13
25

Complaints filed with NHTSA by year for the 2020 Tesla Model S. Recent trend: stable.

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Repair costs β€’ Negotiation scripts β€’ Mechanic checklist β€’ Buy/skip verdict

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Recall History (11 recalls)

21V00B000Feb 2022

LATCHES/LOCKS/LINKAGES:HOOD:LATCH

Tesla, Inc. (Tesla) is recalling certain 2014-2021 Model S vehicles. The front trunk latch assembly may be misaligned, preventing the secondary hood latch from engaging. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 113, "Hood Latch System."

21V846000Oct 2021

FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA

Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S, Model 3, Model X, and 2020-2021 Model Y vehicles operating software version 2021.36.5.2. A communication error may cause false forward-collision warning (FCW) or unexpected activation of the automatic emergency brake (AEB) system.

22V037000Mar 2022

STEERING:AUTOMATED/ADAPTIVE STEERING

Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.

22V063000Apr 2022

FORWARD COLLISION AVOIDANCE: WARNINGS:EXTERNAL/PEDESTRIAN ALERT

Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model S, Model X, Model Y, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."

22V235000Jun 2022

FORWARD COLLISION AVOIDANCE: WARNINGS:EXTERNAL/PEDESTRIAN ALERT

Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y, Model X, Model S, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."

+ 6 more recalls in the full report

Recall severity analysis & seller scripts

The full report rates each recall's severity and gives you scripts for asking the seller about recall completion.

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The worst model year for the Tesla Model S is the 2013 β€” worth knowing if you're cross-shopping years. The biggest problem area is electrical.

2020 Tesla Model S vs. Class Average (Large Cars)

This vehicle

120

Class avg

29

4.1x the class average β€” significantly more complaints than typical large cars vehicles.

Complaint counts correlate with sales volume β€” popular vehicles naturally generate more reports. The full report normalizes for this.

About this data

NHTSA Complaints

Federal database of owner-filed safety complaints. 120 records for this vehicle.

NHTSA Recalls

Manufacturer-issued safety recalls. 11 recalls found for this vehicle.

Repair Cost Data

Real-world repair costs from owner reports and independent databases.

2020 Tesla Model S: Frequently Asked Questions

What is the most common problem with the 2020 Tesla Model S?
The most commonly reported issue with the 2020 Tesla Model S is related to the forward collision avoidance: adaptive cruise control, with 14 complaints filed with NHTSA.
Is the 2020 Tesla Model S reliable?
The 2020 Tesla Model S has 120 complaints, 25 crash reports, and 0 fire reports filed with NHTSA. This is 4.1x the class average β€” higher than typical for its segment.
How much does it cost to fix 2020 Tesla Model S problems?
Repair costs vary by issue. The full BumperScan report includes detailed repair cost estimates (low/median/high) for every major issue, plus a 30,000-mile total cost of ownership projection.
Does the 2020 Tesla Model S have any recalls?
Yes, the 2020 Tesla Model S has 11 recalls on record. The full report includes recall severity analysis and scripts for asking the seller about recall completion.
What mileage do Tesla Model S problems start?
Based on 33 complaints with mileage data, the median mileage at time of complaint is 2,000 miles. The highest concentration of reported issues occurs in the 0–30K mile range. The full report breaks down exactly which components fail at each mileage bracket.
What’s in the full report?
10 sections of AI analysis: severity-ranked issues, component scores (0-100), 30K-mile cost projection, failure timeline by mileage, recall details with seller scripts, owner sentiment analysis, mechanic checklist, buyer lot checklist, negotiation ammo with dollar figures, and a buy/skip verdict.
How is this different from free NHTSA data?
NHTSA gives you raw complaint text. BumperScan cross-references 2.1M+ complaints with community repair cost data, EPA fuel data, and recall records β€” then uses AI to synthesize it into actionable advice with dollar figures.
How is this different from Carfax?
Carfax is VIN-specific history ($45/report). BumperScan is model-level reliability intelligence β€” what problems this car is known for, what they cost, and whether you should buy it. Complementary, not competing.
What if the report isn’t useful?
100% money-back guarantee. If the report doesn’t help you make a more informed decision, we’ll refund you β€” no questions asked.
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10 sections of AI analysis based on 120 owner reports. Know before you buy.

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