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#BS-2020-RAM250-1D3A2020 Ram 2500Problems, Recalls & Reliability
Based on reports from 232 owners and 10 recalls for this exact model.
Data updated ·checked October 21, 2026 · NHTSA complaints through October 19, 2026
Preliminary Verdict
Think Twice
Based on 232 complaints, 9 crashes, 5 fires, and 10 recalls.
Top reported problems
tailgate wont stay shut or open
1 complaints • Severity 8/10
engine failure
1 complaints • Severity 10/10
rambox lid warped
1 complaints • Severity 6/10
airbags did not deploy
1 complaints • Severity 10/10
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Mechanic Inspection Checklist
68 owners reported fuel system issues — failures commonly reported around 10K miles.
Failure Timeline by Mileage
Peak failure range: 0–30K miles (52 reports) • Median: 10K miles
30,000-Mile Cost Projection
Best Case
Most Likely
Worst Case
Top cost driver: Fuel System (68 reports).
Also in your report
Owner Intelligence
AI-synthesized themes from real complaints
Buyer Lot Checklist
Questions, test drive checks, walk-away triggers
Negotiation Talking Points
Data-backed dollar deductions
Buy / Skip Verdict
Final recommendation with conditions
Where the complaints fall
2020 Ram 2500: Known Issues & Problem Areas
Fuel System Issues
Fuel System complaints account for 29% of all reports filed for the 2020 Ram 2500, with 68 owners filing complaints with NHTSA. The median mileage at time of complaint is 10,000 miles, suggesting issues tend to surface around the 10K-mile mark.
Engine Issues
Engine complaints account for 15% of all reports filed for the 2020 Ram 2500, with 34 owners filing complaints with NHTSA. Owners should pay attention to engine-related symptoms during test drives and pre-purchase inspections.
Drivetrain Issues
Drivetrain complaints account for 9% of all reports filed for the 2020 Ram 2500, with 20 owners filing complaints with NHTSA. Owners should pay attention to drivetrain-related symptoms during test drives and pre-purchase inspections.
Electrical Issues
Electrical complaints account for 8% of all reports filed for the 2020 Ram 2500, with 19 owners filing complaints with NHTSA. Owners should pay attention to electrical-related symptoms during test drives and pre-purchase inspections.
Data sourced from NHTSA owner complaints and community reports. The full report analyzes severity, repair costs, and failure patterns for each category.
Complaint trend by year
Complaints filed with NHTSA by year for the 2020 Ram 2500. Recent trend: decreasing.
Don't negotiate blind — know what this car costs to own
Repair costs • Negotiation scripts • Mechanic checklist • Buy/skip verdict
Recall History (10 recalls)
POWER TRAIN:AUTOMATIC TRANSMISSION
Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 2500 and 3500 Pickup vehicles equipped with six-speed automatic (68RFE) transmissions. A build up of pressure and heat inside the transmission may result in a transmission fluid leak from the dipstick tube.
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
STRUCTURE
Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 2500 and Ram 3500 Pick-up trucks equipped with an accessory bed step. In certain side loading conditions, the bed step may unexpectedly fail while in use.
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
Chrysler (FCA US LLC) is recalling certain 2020 Ram 2500 and 1500 vehicles. The driver side mirror glass can detach from the backing plate and no longer provide a reflective surface. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP
Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 2500, 3500 pickup trucks, and Ram 3500, 4500, and 5500 cab chassis vehicles equipped with Cummins 6.7L Turbo Diesel engines. The High Pressure Fuel Pump (HPFP) may fail, resulting in a sudden engine stall without warning.
+ 5 more recalls in the full report
Recall severity analysis & seller scripts
The full report rates each recall's severity and gives you scripts for asking the seller about recall completion.
2020 Ram 2500 NHTSA Safety Ratings
Overall
★★★★★4 of 5 stars
Frontal crash
★★★★★4 of 5 stars
Side crash
★★★★★5 of 5 stars
Rollover
★★★★★3 of 5 stars
From NHTSA's New Car Assessment Program (5-Star Safety Ratings). Where NHTSA tested more than one version of this vehicle, the lowest rating is shown.
NHTSA Defect Investigations (2)
1 investigation still open: NHTSA is examining whether a defect warrants a recall.
High pressure fuel pump failure
FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP
High pressure fuel pump failure
FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP
The worst model year for the Ram 2500 is the 2013 — worth knowing if you're cross-shopping years. The biggest problem area is engine.
About this data
NHTSA Complaints
Federal database of owner-filed safety complaints. 232 records for this vehicle.
NHTSA Recalls
Manufacturer-issued safety recalls. 10 recalls found for this vehicle.
Repair Cost Data
Real-world repair costs from owner reports and independent databases.
Last updated (checked October 21, 2026). NHTSA complaints received through October 19, 2026; safety ratings from NHTSA's 5-Star program.
Other Ram 2500 Model Years
View all Ram 2500 years →2020 Ram 2500: Frequently Asked Questions
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10 sections of AI analysis based on 232 owner reports. Know before you buy.