2020 Ram 2500 TSBs
695 Technical Service Bulletins across 17 categories
Categories
Engine
125 bulletinsCummins 6.7L Air Filter Replacement DTC P0299 Customers must experience a Malfunction Indicator Lamp (MIL) illumination...
Read full bulletin
and the vehicle must SYMPTOM: exhibit/set the following Diagnostic Trouble Code (DTC): P0299-00 - Turbocharger Underboost. Customers may also comment on the following: Low power/acceleration or lag condition. This bulletin involves performing an Air Handling Performance Test (APT) and possibly replacing the air filter.
1. General Parts Update The recommended air filter for 2019 Model Year (MY) and newer 6.7L Cummins equipped vehicles has been updated.
Read full bulletin
New Part: 68645327AA (Non-Oiled Air Filter) Replaces: 53034051AA (Oiled Air Filter) - This part is superseded and should no longer be installed. The air filter for all other applications remains unchanged: Continue to use 68517554AA for: All 2018 MY and older 6.7L Cummins equipped vehicles. All 2019 MY and newer vehicles with non-6.7L engines. 2. Special Service Procedure for DTC P0299 Application: 2019-2024 MY HD Trucks with 6.7L Diesel (ETM/ETN) Condition: If DTC P0299 is active and the vehicle is equipped with the previous oiled air filter (PN# 53034051AA). Procedure: Replace the oiled air filter (53034051AA) with the new non-oiled filter (68645327AA). Service Catalog reflects these updated usages.
Cummins Valvetrain Noise Diagnostics Customers may comment on one or more of the following: Ticking noise.
Read full bulletin
Clicking noise. Engine noise.
On Cummins diesel applications that are for 2019 and newer the bpro part 1BP00507AB can on occasions create a check engine light.
Read full bulletin
In these situations, it is recommended to use the appropriate Mopar air filter (57008652AA). The "AC" level of the part is in development to resolve this issue. 1BP00507AB should still be usable for 2018 and older Model year Cummins engines.
When customer complaint is related to inoperative 4 Wheel Drive shifter, loss of 4WD function and/or 4WD related MIL...
Read full bulletin
please reference SOL Case #S2508000062 prior to replacement of Transfer Case shift motor.
Not applicable to vehicles built for US market.
Read full bulletin
Flash: Powertrain Control Module (PCM) Updates **Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0868-00 - Transmission Fluid Pressure Low. P0933-00 - Hydraulic Pressure Sensor Range/performance P0735-00 - Gear 5 Shift Incorrect Ratio. P0729-00 - Gear 6 Shift Incorrect Ratio. Customers may also experience one or more of the following: While driving the vehicle, the Instrument Panel Cluster (IPC) is showing a transmission overheat message. Check engine light illuminates and will turn on and off while driving.** 68RFE Transmission sump temperature derate. **This bulletin involves inspecting and possibly reprogramming the PCM with the latest available software.**
D-19-02 Rev. L Fast Feedback Program - 6.7L Cummins Complete Engine, Long Block & Short Block - 2019 - 2024 HD Ram -...
Read full bulletin
(D2/DD/DF/DJ/DP)
MODULE - ENGINE CONTROLLER
"Diesel Exhaust Fluid (DEF) Fluid Freezing Customers must experience a Malfunction Indicator Lamp (MIL) illumination and...
Read full bulletin
the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): P203E-00 - Reductant Level Sensor 1 Circuit Intermittent-Erratic. Customers may also experience one or more of the following: Repeated freeze/thaw cycles of the urea tank to cause solid DEF crystals to form and settle on the focus tube, blocking the level sensor signal. Rapid temperature swings from below freezing to above freezing causing an incomplete thaw of the DEF tank. When the vehicle is powered on, the diagnostic is enabled due to thawed DEF at the tank bottom surface, but the fluid in the center is still partially frozen. Not following the proper DEF fill procedure and overfilling the tank This bulletin involves replacing the urea delivery module and grade vent valve and updating the Dosing Control Unit (DCU) software This bulletin involves replacing the urea delivery module and possibly updating the Dosing Control Unit (DCU) software"
Wiper Motor Inoperative.
Read full bulletin
Wiper Doesnt Work or Stops Randomly On Glass
"Diesel Exhaust Fluid (DEF) Fluid Freezing **Customers must experience a Malfunction Indicator Lamp (MIL) illumination...
Read full bulletin
and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC):** P203E-00 - Reductant Level Sensor 1 Circuit Intermittent-Erratic. Customers may also experience one or more of the following: Repeated freeze/thaw cycles of the urea tank to cause solid DEF crystals to form and settle on the focus tube, blocking the level sensor signal. Rapid temperature swings from below freezing to above freezing causing an incomplete thaw of the DEF tank. When the vehicle is powered on, the diagnostic is enabled due to thawed DEF at the tank bottom surface, but the fluid in the center is still partially frozen. Not following the proper DEF fill procedure and overfilling the tank.** This bulletin involves replacing the urea delivery module and grade vent valve and updating the Dosing Control Unit (DCU) software."
MOTOR - WINDSHIELD WIPER & WIPERUNIT - WINDSHIELD WIPER
MOTOR - WINDSHIELD WIPER & WIPERUNIT - WINDSHIELD WIPER
Valve - EGR
MODULE - ENGINE CONTROLLER
CEL (Check Engine Lamp) Illuminates, Recent PCM Replace or Flash Update Performed, Diagnostic Trouble Codes (DTCs) P057B...
Read full bulletin
Brake Pedal Position Sensor Circuit Performance, P1572 Brake Pedal Stuck, C0042-54 Brake Pedal Missing Calibration
CEL (Check Engine Lamp) Illuminated, P057B Brake Pedal Position Sensor Performance
. This bulletin involves reprogramming the Engine Control Module/Powertrain Control Module (ECM/PCM) with the latest...
Read full bulletin
available software.
Water Quality When Mixed With Engine Coolant
Diesel Exhaust Fluid (DEF) Fluid Freezing Customers may experience a Malfunction Indicator Lamp (MIL) illumination.
Read full bulletin
Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set: ? P203E-00 - Reductant Level Sensor 1 Circuit Intermittent-Erratic. This bulletin involves replacing the urea delivery module and grade vent valve and updating the Dosing Control Unit (DCU) software.
CEL (Check Engine Lamp) Illuminates, Recent PCM Replace or Flash Update Performed, Diagnostic Trouble Codes (DTCs) P057B...
Read full bulletin
Brake Pedal Position Sensor Circuit Performance, P1572 Brake Pedal Stuck, C0042-54 Brake Pedal Missing Calibration
2019-Current 6.7L Engine Oil Supply Information
Diagnostic Trouble Code (DTC) P0299 ? Turbocharger Underboost Additional Diagnostics
Oil Leak From The Oil Pan Gasket.
HD Truck Brake Pedal Feel On Gas Engine Equipped
Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been...
Read full bulletin
installed in the vehicle.
Fast Feedback Program - 6.7L Cummins Engine - 2019 - 2022 HD Ram & Fuel Injection Pump - All Models (Rev.
Read full bulletin
G)
Diagnostic Trouble Code (DTC) P0299 ? Turbocharger Underboost Additional Diagnostics
Suspected Internal Exhaust Gas Recirculation (EGR) Cooler Coolant Leak, Additional Diagnostics.
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control...
Read full bulletin
Module/Powertrain ControlModule (ECM/PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or moreof the following (DTCs) have been set: P0506 - Idle Control System RPM Lower Than Expected. P0299-00 - Turbocharger Underboost. P20EE-00 - NOx Catalyst Efficiency Below Threshold. P242F-00 - Diesel Particulate Filter Restriction - Ash Accumulation. P1451-00 - Diesel Particulate Filter System Performance. P2463-00 - Diesel Particulate Filter Restriction - Soot Accumulation Bank 1. P026B - Injection Timing Performance. P0607-00 - ECU Internal Performance. P20E8-00 - Reductant Pressure Too Low. P0301-00 - Cylinder 1 Misfire. P0302-00 - Cylinder 2 Misfire. P0303-00 - Cylinder 3 Misfire. P0304-00 - Cylinder 4 Misfire. P0305-00 - Cylinder 5 Misfire. P0306-00 - Cylinder 6 Misfire. P1C54-00 - SCR NOx Catalyst Missing. P2706-00 - MS Solenoid Circuit (68RFE Only). P1D73-00 - AGS Performance. P24A5-00 - EGR Cooler Bypass Bank 1 Control Stuck(Sales Code ETM). P0420-00 - Catalyst System Efficiency Below Threshold Bank 1(Sales Code ETM). P2002-00 - Diesel Particulate Filter Efficiency Below Threshold(Sales Code ETM). P0191-00 - Fuel Rail Pressure Sensor Circuit Performance(Sales Code ETM). P0461-00 - Fuel Level Sensor 1 Performance(Sales Code ETM). P0401-00 - EGR System Performance(Sales Code ETM). P208B-00 - Reductant Pump 1 Control Performance(Sales Code ETM). The customer may also notice one or more of the following: Idle Instability. Harsh downshift clunk during exhaust brake deceleration. Diesel Exhaust Fluid (DEF) gauge erratic when DEF level is low. Stall when putting in reverse in cold ambient temps. Engine stumble during engine warm up. Unstable idle when AC compressor cycles. Engine surge felt while driving(Sales Code ETM). Idle fluctuation.
Warranty Bulletin D-19-02 Fast Feedback Program - 6.7L Cummins Engine & Fuel Injection Pump - 2019 - 2023 HD Ram ? All Models (Rev.
Read full bulletin
J)
Engine Control Module (ECM) Flash Failure, Diagnostic Trouble Code (DTC) U1601 ? ECU Application Software Code 1 Missing...
Read full bulletin
Or Corrupted
Seal, Crankshaft Oil, Rear,Retainer, Crankshaft Oil Seal US dealers only: If you are replacing the rear main seal due...
Read full bulletin
to an oil leak, do NOT remove the seal from the retainer. Replace the seal and retainer (pn# 05086755A$) as a complete unit. Engineering needs to obtain the seals and retainers back for analysis without them having been disassembled. Once repairs are complete, please contact FCA Redacted Content to return the parts.
Warranty Bulletin D-19-02 Fast Feedback Program - 6.7L Cummins Engine & Fuel Injection Pump - 2019 - 2022 HD Ram - All Models (Rev.
Read full bulletin
I)
Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire.
Read full bulletin
When performing diagnosis, an internal engine concern may be suspected.
Check Engine Lamp (CEL) on Diagnostic Trouble Codes (DTC?s) P0073 Ambient Air Temperature Sensor Circuit High, U113D-00...
Read full bulletin
Lost Communication with Master Power Window Switch
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control...
Read full bulletin
Module/Powertrain ControlModule (ECM/PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or moreof the following (DTCs) have been set: P0506 - Idle Control System RPM Lower Than Expected. P0299-00 - Turbocharger Underboost. P20EE-00 - NOx Catalyst Efficiency Below Threshold. P242F-00 - Diesel Particulate Filter Restriction - Ash Accumulation. P1451-00 - Diesel Particulate Filter System Performance. P2463-00 - Diesel Particulate Filter Restriction - Soot Accumulation Bank 1. P026B - Injection Timing Performance. P0607-00 - ECU Internal Performance. P20E8-00 - Reductant Pressure Too Low. P0301-00 - Cylinder 1 Misfire. P0302-00 - Cylinder 2 Misfire. P0303-00 - Cylinder 3 Misfire. P0304-00 - Cylinder 4 Misfire. P0305-00 - Cylinder 5 Misfire. P0306-00 - Cylinder 6 Misfire. P1C54-00 - SCR NOx Catalyst Missing. P2706-00 - MS Solenoid Circuit (68RFE Only). P1D73-00 - AGS Performance. P24A5-00 - EGR Cooler Bypass Bank 1 Control Stuck(Sales Code ETM). P0420-00 - Catalyst System Efficiency Below Threshold Bank 1(Sales Code ETM). P2002-00 - Diesel Particulate Filter Efficiency Below Threshold(Sales Code ETM). P0191-00 - Fuel Rail Pressure Sensor Circuit Performance(Sales Code ETM). P0461-00 - Fuel Level Sensor 1 Performance(Sales Code ETM). P0401-00 - EGR System Performance(Sales Code ETM). P208B-00 - Reductant Pump 1 Control Performance(Sales Code ETM). The customer may also notice one or more of the following: Idle Instability. Harsh downshift clunk during exhaust brake deceleration. Diesel Exhaust Fluid (DEF) gauge erratic when DEF level is low. Stall when putting in reverse in cold ambient temps. Engine stumble during engine warm up. Unstable idle when AC compressor cycles. Engine surge felt while driving(Sales Code ETM). Idle fluctuation.
Warranty Bulletin D-19-02 Fast Feedback Program - 6.7L Cummins Engine & Fuel Injection Pump - 2019 - 2023 HD Ram ? All Models (Rev.
Read full bulletin
J)
Seal, Crankshaft Oil, Rear,Retainer, Crankshaft Oil Seal US dealers only: If you are replacing the rear main seal due...
Read full bulletin
to an oil leak, do NOT remove the seal from the retainer. Replace the seal and retainer (pn# 05086755A$) as a complete unit. Engineering needs to obtain the seals and retainers back for analysis without them having been disassembled. Once repairs are complete, please contact FCA Redacted Content to return the parts.
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control...
Read full bulletin
Module/Powertrain ControlModule (ECM/PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or moreof the following (DTCs) have been set: P0506 - Idle Control System RPM Lower Than Expected. P0299-00 - Turbocharger Underboost. P20EE-00 - NOx Catalyst Efficiency Below Threshold. P242F-00 - Diesel Particulate Filter Restriction - Ash Accumulation. P1451-00 - Diesel Particulate Filter System Performance. P2463-00 - Diesel Particulate Filter Restriction - Soot Accumulation Bank 1. P026B - Injection Timing Performance. P0607-00 - ECU Internal Performance. P20E8-00 - Reductant Pressure Too Low. P0301-00 - Cylinder 1 Misfire. P0302-00 - Cylinder 2 Misfire. P0303-00 - Cylinder 3 Misfire. P0304-00 - Cylinder 4 Misfire. P0305-00 - Cylinder 5 Misfire. P0306-00 - Cylinder 6 Misfire. P1C54-00 - SCR NOx Catalyst Missing. P2706-00 - MS Solenoid Circuit (68RFE Only). P1D73-00 - AGS Performance. P24A5-00 - EGR Cooler Bypass Bank 1 Control Stuck(Sales Code ETM). P0420-00 - Catalyst System Efficiency Below Threshold Bank 1(Sales Code ETM). P2002-00 - Diesel Particulate Filter Efficiency Below Threshold(Sales Code ETM). P0191-00 - Fuel Rail Pressure Sensor Circuit Performance(Sales Code ETM). P0461-00 - Fuel Level Sensor 1 Performance(Sales Code ETM). P0401-00 - EGR System Performance(Sales Code ETM). P208B-00 - Reductant Pump 1 Control Performance(Sales Code ETM). The customer may also notice one or more of the following: Idle Instability. Harsh downshift clunk during exhaust brake deceleration. Diesel Exhaust Fluid (DEF) gauge erratic when DEF level is low. Stall when putting in reverse in cold ambient temps. Engine stumble during engine warm up. Unstable idle when AC compressor cycles. Engine surge felt while driving(Sales Code ETM). Idle fluctuation.
Warranty Bulletin D-19-02 Fast Feedback Program - 6.7L Cummins Engine & Fuel Injection Pump - 2019 - 2023 HD Ram ? All Models (Rev.
Read full bulletin
J)
Seal, Crankshaft Oil, Rear,Retainer, Crankshaft Oil Seal US dealers only: If you are replacing the rear main seal due...
Read full bulletin
to an oil leak, do NOT remove the seal from the retainer. Replace the seal and retainer (pn# 05086755A$) as a complete unit. Engineering needs to obtain the seals and retainers back for analysis without them having been disassembled. Once repairs are complete, please contact FCA Redacted Content to return the parts.
Warranty Bulletin D-19-02 Fast Feedback Program - 6.7L Cummins Engine - 2019 & 2020 HD Ram & Fuel Injection Pump - All Models (Rev.
Read full bulletin
F)
Engine Control Module (ECM) Flash Failure, Diagnostic Trouble Code (DTC) U1601 ? ECU Application Software Code 1 Missing...
Read full bulletin
Or Corrupted
6.7L Cummins Engine High Pressure Fuel Injection Pump Identification Differences This bulletin provides information...
Read full bulletin
regarding the identification differences in the high pressure fuel injection pumps between the new style Symetrical Cam design pump and the old syle Asymetrical Cam design used on the 6.7L Cummins in the 2019 and 2020 HD Trucks. The following information is intended to eliminate confusion and possible noise complaints shortly after pump replacement or ECMreprogramming.
Flash: Drivetrain Control Module (DTCM) Update This bulletin involves reprogramming the DTCM with the latest available software.
Read full bulletin
The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set::If the customer has any concerns with the transfer case or if the tech performs any repairs on the transfer case, the software must be updated.C140E - Transfer Case Motor Blocked. If DTC C140E is present, follow normal diagnostic procedures before updating the DTCM.In addition the customer may describe the following:The ?Service 4WD? message/fault is displayed in the Instrument Panel Cluster (IPC). Transfer case shift fork tabs broken during range shift. Noisy (clunking/ratcheting) transfer case range shifts. Failure to complete transfer case range shifts. The following software enhancement is available:This update will help reduce premature transfer case failure.
Revision A: Intermittent Engine Buck, Surge, or Misfire.
Fast Feedback Program - 6.7L Cummins Engine - 2019 & 2020 HD Ram & 6.7L Cummins Diesel Engine Control Module (ECM) - 2018 Ram- All Models (Rev.
Read full bulletin
E)
Engine Surge Feel and/or Diagnostic Trouble Code P0299 ? Turbo Underboost Condition After Updating The Powertrain Control Module (PCM) Software.
Read full bulletin
(ETL, ETM, ETN Engines)
Diagnostic Trouble Code (DTC) P0299 ? Turbocharger Underboost Additional Diagnostics
Fast Feedback Program - 6.7L Cummins Engine - 2019 - 2022 HD Ram & Fuel Injection Pump - All Models (Rev.
Read full bulletin
G)
Diagnostic Trouble Code (DTC) P0299 ? Turbocharger Underboost Additional Diagnostics
Fast Feedback Program - 6.7L Cummins Engine - 2019 - 2022 HD Ram & Fuel Injection Pump - All Models (Rev.
Read full bulletin
G)
Diagnostic Trouble Code (DTC) P0299 ? Turbocharger Underboost Additional Diagnostics
Warranty Bulletin D-19-02 Fast Feedback Program - 6.7L Cummins Engine & Fuel Injection Pump - 2019 - 2022 HD Ram - All Models (Rev.
Read full bulletin
I)
Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire.
Read full bulletin
When performing diagnosis, an internal engine concern may be suspected.
6.7L Cummins Engine High Pressure Fuel Injection Pump Identification Differences This bulletin provides information...
Read full bulletin
regarding the identification differences in the high pressure fuel injection pumps between the new style Symetrical Cam design pump and the old syle Asymetrical Cam design used on the 6.7L Cummins in the 2019 and 2020 HD Trucks. The following information is intended to eliminate confusion and possible noise complaints shortly after pump replacement or ECM reprogramming.
Flash: Air Suspension Control Module (ASCM) Updates This bulletin involves reprogramming the ASCM with the latest available software.
Read full bulletin
Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or moreof the following DTCs have been set: U0132 - Loss of Communication with Air Suspension Control Module. C15E1-97 - Left Rear Air Spring Intake - Component or System Operation Obstructedor Blocked. C220C-48 - Active Suspension Module Internal-Supervision Software Failure(2019 MY Only). C211B-92 - Ignition Run/Start Input-Performance Or Incorrect Operation(2019 MY Only). C156C-7A - Ride Height System Air Leak-Fluid Leak Or Seal Failure(2019 MY Only). In addition the customer may describe: Air spring deflated or ruptured. Right/left rear suspensions sits lower than the other side. During key ?On? or while driving, the ?service air suspension?light illuminates. Chime and "Service Air Suspension Immediately" message appeared in the clusterfor 5 seconds. Air suspension system is inoperable. Excessive operation or noise from air suspension system when vehicle is stationary(2019 MY Only). "Air Suspension Disabled" message when attempting Bed Lowering Mode (BLM)(2019 MY Only). Excessive compressor valve cycling following a cold start(2019 MY with Diesel engine only). Erroneous "Bed Low Achieved" message through the Instrument Panel Cluster (IPC), when requesting lowering, even though the truck didn'tphysically lower. Ride height changes/valve actuations without operator request on rough roads.
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control...
Read full bulletin
Module/Powertrain Control Module (ECM/PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set:P1D7300 - AGS Performance. P0299-00 - Turbocharger Underboost. P2463-00 - Diesel Particulate Filter Restriction - Soot Accumulation Bank 1. P1451-00 - Diesel Particulate Filter System Performance. P242F-00 - Diesel Particulate Filter Restriction - Ash Accumulation. P24A5-00 - EGR Cooler Bypass Bank 1 Control Stuck(Sales Code ETM). P20EE-00 - NOx Catalyst Efficiency Below Threshold(Sales Code ETM). P0420-00 - Catalyst System Efficiency Below Threshold Bank 1(Sales Code ETM). P2002-00 - Diesel Particulate Filter Efficiency Below Threshold(Sales Code ETM). P0191-00 - Fuel Rail Pressure Sensor Circuit Performance(Sales Code ETM). P0461-00 - Fuel Level Sensor 1 Performance(Sales Code ETM). P0401-00 - EGR System Performance(Sales Code ETM). P208B-00 - Reductant Pump 1 Control Performance(Sales Code ETM). The customer may also notice one or more of the following:Engine surge felt while driving(Sales Code ETM). Idle Fluctuation. The following improvements are also included in this update:wiTECH ?Fuel Injector Cutoff Test? fix. wiTECH Mass Air Flow (MAF) Sensor data display additional fix. Enabling wiTECH Particulate Matter (PM) Sensor Regeneration Test in PCM ?Misc Functions?. Engine Warmup Protection Improvement to help promote better oil delivery to engine bearings during cold starts. Hydrocarbon Desorption (HCD) Mode operational improvement. HCD mode resumes after key cycle. Engine stumble improvement, during engine warm up(Sales Code ETM). Smoke improvement during highway driving and lower altitudes (sea level)(Sales Code ETM).
PUMP, Fuel Injection This part requires a unique calibration to be programmed into the Engine Control Module (ECM).
Read full bulletin
Failure to program the ECM with the correct calibration after installation of this pump will create an undesireable noise characteristic from the pump. Please be sure to follow all normally published Service Bulletins, and Service Information for the latest installation instructions, and programming steps.
2019-Current 6.7L Engine Oil Supply Information
Diagnostic Trouble Code (DTC) P0299 ? Turbocharger Underboost Additional Diagnostics
Oil Leak From The Oil Pan Gasket.
HD Truck Brake Pedal Feel On Gas Engine Equipped
Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been...
Read full bulletin
installed in the vehicle.
Check Engine Light and/or Service Air Suspension, Service Diesel Exhaust System or Multiple Cluster Warning Lamps...
Read full bulletin
Illuminated With Electronic Vehicle Information Center (EVIC) Messages
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control...
Read full bulletin
Module/Powertrain Control Module (ECM/PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following (DTCs) have been set: P0607-00 - ECU Internal Performance. P20E8-00 - Reductant Pressure Too Low. P0301-00 - Cylinder 1 Misfire(Sym Cam Pump Only). P0302-00 - Cylinder 2 Misfire(Sym Cam Pump Only). P0303-00 - Cylinder 3 Misfire(Sym Cam Pump Only). P0304-00 - Cylinder 4 Misfire(Sym Cam Pump Only). P0305-00 - Cylinder 5 Misfire(Sym Cam Pump Only). P0306-00 - Cylinder 6 Misfire(Sym Cam Pump Only). P1C54-00 - SCR NOx Catalyst Missing. P242F-00 - Diesel Particulate Filter Restriction - Ash Accumulation(68RFE Only). P2463-00 - Diesel Particulate Filter Restriction - Soot Accumulation Bank 1(68RFE Only). P1451-00 - Diesel Particulate Filter System Performance(68RFE Only). P0299-00 - Turbocharger Underboost. P2706-00 - MS Solenoid Circuit (68RFE Only). P1D73-00 - AGS Performance. P0299-00 - Turbocharger Underboost. P2463-00 - Diesel Particulate Filter Restriction - Soot Accumulation Bank 1. P1451-00 - Diesel Particulate Filter System Performance. P242F-00 - Diesel Particulate Filter Restriction - Ash Accumulation. P24A5-00 - EGR Cooler Bypass Bank 1 Control Stuck(Sales Code ETM). P20EE-00 - NOx Catalyst Efficiency Below Threshold(Sales Code ETM). P0420-00 - Catalyst System Efficiency Below Threshold Bank 1(Sales Code ETM). P2002-00 - Diesel Particulate Filter Efficiency Below Threshold(Sales Code ETM). P0191-00 - Fuel Rail Pressure Sensor Circuit Performance(Sales Code ETM). P0461-00 - Fuel Level Sensor 1 Performance(Sales Code ETM). P0401-00 - EGR System Performance(Sales Code ETM). P208B-00 - Reductant Pump 1 Control Performance(Sales Code ETM). The customer may also notice one or more of the following: Harsh downshift clunk
Diesel Fuel Pump Failure and System Contamination This bulletin involves inspecting for fuel pump failure and fuel system contamination.
Read full bulletin
Also fuel system cleaning and fuel system kit replacement. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set: P0087-00 - Fuel Rail Pressure Too Low. P008A-00 - Low Pressure Fuel System Pressure - Too Low. P0201-00 - Fuel Injector 1 Circuit/Open. P0202-00 - Fuel Injector 2 Circuit/Open. P0203-00 - Fuel Injector 3 Circuit/Open. P0204-00 - Fuel Injector 4 Circuit/Open. P0205-00 - Fuel Injector 5 Circuit/Open. P0206-00 - Fuel Injector 6 Circuit/Open. The customer may also notice the following:Engine will not start.
Customer Complaint May Include Engine Oil Leak Or Consumption
Transmission Kit with Torque Converter 1.
Read full bulletin
All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time usage. Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA Vehicles built after on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. All 3.6L/62TE equipped vehicles. If the vehicle you are repairing has a crack in the flex plate or failed pump bushing inspect and confirm that both (2) dowel pins are present in the engine block, which align the transmission center line to the crank shaft centerline and visually inspect the dowel alignment holes in the transmission case. If the holes are damaged or elongated the transmission should be replaced to prevent further damage to the transmission/flexplate or pump bushing due to the inability to properly align the engine to the transmission during the repair. 3. All 62TE equipped vehicles. If pump bushing is scored or damaged and the dowel pin alignment holes are ok, replace the pump assembly as opposed to complete transmission. 4. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter.
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control...
Read full bulletin
Module/Powertrain Control Module (ECM/PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set:P20E8-00 - Reductant Pressure Too Low. P0301-00 - Cylinder 1 Misfire(Sym Cam Pump Only). P0302-00 - Cylinder 2 Misfire (Sym Cam Pump Only). P0303-00 - Cylinder 3 Misfire (Sym Cam Pump Only). P0304-00 - Cylinder 4 Misfire(Sym Cam Pump Only). P0305-00 - Cylinder 5 Misfire(Sym Cam Pump Only). P0306-00 - Cylinder 6 Misfire(Sym Cam Pump Only). P1C54-00 - SCR NOx Catalyst Missing. P242F-00 - Diesel Particulate Filter Restriction - Ash Accumulation (68RFE Only). P2463-00 - Diesel Particulate Filter Restriction - Soot Accumulation Bank 1(68RFE Only). P1451-00 - Diesel Particulate Filter System Performance (68RFE Only). P0299-00 - Turbocharger Underboost. P2706-00 - MS Solenoid Circuit (68RFE Only). P1D73-00 - AGS Performance. P0299-00 - Turbocharger Underboost. P2463-00 - Diesel Particulate Filter Restriction - Soot Accumulation Bank 1. P1451-00 - Diesel Particulate Filter System Performance. P242F-00 - Diesel Particulate Filter Restriction - Ash Accumulation. P24A5-00 - EGR Cooler Bypass Bank 1 Control Stuck (Sales Code ETM). P20EE-00 - NOx Catalyst Efficiency Below Threshold(Sales Code ETM). P0420-00 - Catalyst System Efficiency Below Threshold Bank 1(Sales Code ETM). P2002-00 - Diesel Particulate Filter Efficiency Below Threshold (Sales Code ETM). P0191-00 - Fuel Rail Pressure Sensor Circuit Performance(Sales Code ETM). P0461-00 - Fuel Level Sensor 1 Performance(Sales Code ETM). P0401-00
Warranty Bulletin D-19-02 Fast Feedback Program - 6.7L Cummins Engine & Fuel Injection Pump - 2019 - 2022 HD Ram - All Models (Rev.
Read full bulletin
I)
Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire.
Read full bulletin
When performing diagnosis, an internal engine concern may be suspected.
Passenger Side Power Side Step Inoperative This bulletin involves inspecting and if necessary replacing the passenger side power step motor.
Read full bulletin
Customers may comment that the passenger side power step is not functioning properly and passenger side power side steps obstructed message appears in the instrument cluster.
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control...
Read full bulletin
Module/Powertrain Control Module (ECM/PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set:P20E8-00 - Reductant Pressure Too Low. P0301-00 - Cylinder 1 Misfire (Sym Cam Pump Only). P0302-00 - Cylinder 2 Misfire(Sym Cam Pump Only). P0303-00 - Cylinder 3 Misfire (Sym Cam Pump Only). P0304-00 - Cylinder 4 Misfire(Sym Cam Pump Only). P0305-00 - Cylinder 5 Misfire (Sym Cam Pump Only). P0306-00 - Cylinder 6 Misfire(Sym Cam Pump Only). P1C54-00 - SCR NOx Catalyst Missing. P242F-00 - Diesel Particulate Filter Restriction - Ash Accumulation(68RFE Only). P2463-00 - Diesel Particulate Filter Restriction - Soot Accumulation Bank 1(68RFE Only). P1451-00 - Diesel Particulate Filter System Performance(68RFE Only). P0299-00 - Turbocharger Under boost. P2706-00 - MS Solenoid Circuit (68RFE Only). P1D73-00 - AGS Performance. P0299-00 - Turbocharger Under boost. P2463-00 - Diesel Particulate Filter Restriction - Soot Accumulation Bank 1. P1451-00 - Diesel Particulate Filter System Performance. P242F-00 - Diesel Particulate Filter Restriction - Ash Accumulation. P24A5-00 - EGR Cooler Bypass Bank 1 Control Stuck(Sales Code ETM). P20EE-00 - NOx Catalyst Efficiency Below Threshold(Sales Code ETM). P0420-00 - Catalyst System Efficiency Below Threshold Bank 1(Sales Code ETM). P2002-00 - Diesel Particulate Filter Efficiency Below Threshold(Sales Code ETM). P0191-00 - Fuel Rail Pressure Sensor Circuit Performance(Sales Code ETM). P0461-00 - Fuel Level Sensor 1 Performance(Sales Code ETM). P0401-00 - EGR System Performance (Sales Code ETM). P208B-00 - Reductant Pump 1 Control Performance(Sales Code ETM). Harsh downshift clunk during exhaust brake decal
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control...
Read full bulletin
Module/Powertrain Control Module (ECM/PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set:P0299-00 - Turbocharger Underboost.
Diagnostic Trouble Code (DTC) P0299 ? Turbocharger Underboost Additional Diagnostics
Customer may complain of a MIL lamp on.
Read full bulletin
Upon further investigation there could be a fault code in the PCM for P1524 ? Oil Pressure Out of Range ? Camshaft Advance/Retard Disabled.
Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire.
Read full bulletin
Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that camshaft/lifter replacement is necessary.
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control...
Read full bulletin
Module/Powertrain Control Module (ECM/PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following (DTCs) have been set: P0607-00 - ECU Internal Performance. P20E8-00 - Reductant Pressure Too Low. P0301-00 - Cylinder 1 Misfire. P0302-00 - Cylinder 2 Misfire. P0303-00 - Cylinder 3 Misfire. P0304-00 - Cylinder 4 Misfire. P0305-00 - Cylinder 5 Misfire. P0306-00 - Cylinder 6 Misfire. P1C54-00 - SCR NOx Catalyst Missing. P242F-00 - Diesel Particulate Filter Restriction - Ash Accumulation(68RFE Only). P2463-00 - Diesel Particulate Filter Restriction - Soot Accumulation Bank 1(68RFE Only). P1451-00 - Diesel Particulate Filter System Performance(68RFE Only). P0299-00 - Turbocharger Underboost. P2706-00 - MS Solenoid Circuit (68RFE Only). P1D73-00 - AGS Performance. P0299-00 - Turbocharger Underboost. P2463-00 - Diesel Particulate Filter Restriction - Soot Accumulation Bank 1. P1451-00 - Diesel Particulate Filter System Performance. P242F-00 - Diesel Particulate Filter Restriction - Ash Accumulation. P24A5-00 - EGR Cooler Bypass Bank 1 Control Stuck(Sales Code ETM). P20EE-00 - NOx Catalyst Efficiency Below Threshold(Sales Code ETM). P0420-00 - Catalyst System Efficiency Below Threshold Bank 1(Sales Code ETM). P2002-00 - Diesel Particulate Filter Efficiency Below Threshold(Sales Code ETM). P0191-00 - Fuel Rail Pressure Sensor Circuit Performance(Sales Code ETM). P0461-00 - Fuel Level Sensor 1 Performance(Sales Code ETM). P0401-00 - EGR System Performance(Sales Code ETM). P208B-00 - Reductant Pump 1 Control Performance(Sales Code ETM). The customer may also notice one or more of the following: Harsh downshift clunk during exhaust brake deceleration. Diesel Exhaust Fluid (DEF) gauge erratic when DEF level is low. Stall when putting in
6.7L Cummins Engine High Pressure Fuel Injection Pump Identification Differences This bulletin provides information...
Read full bulletin
regarding the identification differences between the CP4 style high-pressure fuel injection pump, and the new CP3.3 style high-pressure fuel injection pumps installed under the Y78 recall. The following information is intended to eliminate confusion and possible noise complaints shortly after pump replacement or ECM reprogramming.
Diesel Fuel Pump Failure and System Contamination This bulletin involves inspecting for fuel pump failure and fuel system contamination.
Read full bulletin
Also fuel system cleaning and fuel system kit replacement. Customers may experience a Malfunction Indicator Lamp MIL illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes DTCs have been set: P0087-00 - Fuel Rail Pressure Too Low. P008A-00 - Low Pressure Fuel System Pressure - Too Low. P0201-00 - Fuel Injector 1 Circuit/Open. P0202-00 - Fuel Injector 2 Circuit/Open. P0203-00 - Fuel Injector 3 Circuit/Open. P0204-00 - Fuel Injector 4 Circuit/Open. P0205-00 - Fuel Injector 5 Circuit/Open. P0206-00 - Fuel Injector 6 Circuit/Open. The customer may also notice the following:Engine will not start.
Customer Complaint May Include Engine Oil Leak Or Consumption
Warranty Bulletin D-19-02 Fast Feedback Program - 6.7L Cummins Engine & Fuel Injection Pump - 2019 - 2022 HD Ram - All Models (Rev.
Read full bulletin
I)
Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire.
Read full bulletin
When performing diagnosis, an internal engine concern may be suspected.
Flash: Air Suspension Control Module (ASCM) Updates This bulletin involves reprogramming the ASCM with the latest available software.
Read full bulletin
Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following DTCs have been set:U0132 - Loss of Communication with Air Suspension Control Module. C15E1-97 - Left Rear Air Spring Intake - Component or System Operation Obstructed or Blocked. C220C-48 - Active Suspension Module Internal-Supervision Software Failure(2019 MY Only). C211B-92 - Ignition Run/Start Input-Performance Or Incorrect Operation(2019 MY Only). C156C-7A - Ride Height System Air Leak-Fluid Leak Or Seal Failure(2019 MY Only). In addition the customer may describe:Air suspension system is inoperable. During key ?On? or while driving, the ?service air suspension? light illuminates. Air spring deflated or ruptured. Right/left rear suspensions sits lower than the other side. Chime and "Service Air Suspension Immediately" message appeared in the cluster for 5 seconds. Excessive operation or noise from air suspension system when vehicle is stationary(2019 MY Only). "Air Suspension Disabled" message when attempting Bed Lowering Mode (BLM)(2019 MY Only). Excessive compressor valve cycling following a cold start(2019 MY with Diesel engine only). Erroneous "Bed Low Achieved" message through the Instrument Panel Cluster (IPC), when requesting lowering, even though the truck didn't physically lower. Ride height changes/valve actuations without operator request on rough roads.
Fast Feedback Program - 6.7L Cummins Engine - 2019 - 2022 HD Ram & Fuel Injection Pump - All Models (Rev.
Read full bulletin
G)
Diagnostic Trouble Code (DTC) P0299 ? Turbocharger Underboost Additional Diagnostics
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control Module/Powertrain...
Read full bulletin
Control Module (ECM/PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set:P20E8-00 - Reductant Pressure Too Low. P0301-00 - Cylinder 1 Misfire(Sym Cam Pump Only). P0302-00 - Cylinder 2 Misfire (Sym Cam Pump Only). P0303-00 - Cylinder 3 Misfire (Sym Cam Pump Only). P0304-00 - Cylinder 4 Misfire(Sym Cam Pump Only). P0305-00 - Cylinder 5 Misfire(Sym Cam Pump Only). P0306-00 - Cylinder 6 Misfire(Sym Cam Pump Only). P1C54-00 - SCR NOx Catalyst Missing. P242F-00 - Diesel Particulate Filter Restriction - Ash Accumulation (68RFE Only). P2463-00 - Diesel Particulate Filter Restriction - Soot Accumulation Bank 1(68RFE Only). P1451-00 - Diesel Particulate Filter System Performance (68RFE Only). P0299-00 - Turbocharger Underboost. P2706-00 - MS Solenoid Circuit (68RFE Only). P1D73-00 - AGS Performance. P0299-00 - Turbocharger Underboost. P2463-00 - Diesel Particulate Filter Restriction - Soot Accumulation Bank 1. P1451-00 - Diesel Particulate Filter System Performance. P242F-00 - Diesel Particulate Filter Restriction - Ash Accumulation. P24A5-00 - EGR Cooler Bypass Bank 1 Control Stuck (Sales Code ETM). P20EE-00 - NOx Catalyst Efficiency Below Threshold(Sales Code ETM). P0420-00 - Catalyst System Efficiency Below Threshold Bank 1(Sales Code ETM). P2002-00 - Diesel Particulate Filter Efficiency Below Threshold (Sales Code ETM). P0191-00 - Fuel Rail Pressure Sensor Circuit Performance(Sales Code ETM). P0461-00 - Fuel Level Sensor 1 Performance(Sales Code ETM). P0401-00 - EGR System Performance(Sales Code ETM). P208B-00 - Reductant Pump 1 Control Performance(Sales Code ETM). The customer may also notice one or more of the following:Harsh downshift clunk during exhaust brake
Customer complaint may include engine oil leak/consumption.
Passenger Side Power Side Step Inoperative This bulletin involves inspecting and if necessary replacing the passenger side power step motor.
Read full bulletin
Customers may comment that the passenger side power step is not functioning properly and passenger side power side steps obstructed message appears in the instrument cluster.
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control...
Read full bulletin
Module/Powertrain Control Module (ECM/PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set. The customer may also notice one or more of the following:Harsh downshift clunk during exhaust brake decel
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control...
Read full bulletin
Module/Powertrain Control Module (ECM/PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set:P0299-00 - Turbocharger Underboost.
Diagnostic Trouble Code (DTC) P0299 ? Turbocharger Underboost Additional Diagnostics
Power Window Regulator or Motor Owners may complain that the Driver and or Passenger Windows are inoperative.
Read full bulletin
Technician may find DTC?s B18BA-12 - Window Control - Circuit Short to Battery, B18BA-13 - Window Control - Circuit Open (stored or active). Replace the DDM or PDM per detailed repair information in Service Library or reference Star Online Publlication S2008000182. Replacing regulators or motors will not correct this issue.
Customer may complain of a MIL lamp on.
Read full bulletin
Upon further investigation there could be a fault code in the PCM for P1524 ? Oil Pressure Out of Range ? Camshaft Advance/Retard Disabled.
Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire.
Read full bulletin
Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that camshaft/lifter replacement is necessary.
Warranty Bulletin D-19-02 Fast Feedback Program - 6.7L Cummins Engine - 2019 & 2020 HD Ram & Fuel Injection Pump - All Models (Rev.
Read full bulletin
F)
Engine Control Module (ECM) Flash Failure, Diagnostic Trouble Code (DTC) U1601 ? ECU Application Software Code 1 Missing...
Read full bulletin
Or Corrupted
Warranty Bulletin D-19-02 Fast Feedback Program - 6.7L Cummins Engine - 2019 & 2020 HD Ram & Fuel Injection Pump - All Models (Rev.
Read full bulletin
F)
Engine Control Module (ECM) Flash Failure, Diagnostic Trouble Code (DTC) U1601 ? ECU Application Software Code 1 Missing...
Read full bulletin
Or Corrupted
6.7L Cummins Engine High Pressure Fuel Injection Pump Identification Differences This bulletin provides information...
Read full bulletin
regarding the identification differences in the high pressure fuel injection pumps between the new style Symetrical Cam design pump and the old syle Asymetrical Cam design used on the 6.7L Cummins in the 2019 and 2020 HD Trucks. The following information is intended to eliminate confusion and possible noise complaints shortly after pump replacement or ECMreprogramming.
Flash: Drivetrain Control Module (DTCM) Update This bulletin involves reprogramming the DTCM with the latest available software.
Read full bulletin
The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set::If the customer has any concerns with the transfer case or if the tech performs any repairs on the transfer case, the software must be updated.C140E - Transfer Case Motor Blocked. If DTC C140E is present, follow normal diagnostic procedures before updating the DTCM.In addition the customer may describe the following:The ?Service 4WD? message/fault is displayed in the Instrument Panel Cluster (IPC). Transfer case shift fork tabs broken during range shift. Noisy (clunking/ratcheting) transfer case range shifts. Failure to complete transfer case range shifts. The following software enhancement is available:This update will help reduce premature transfer case failure.
Revision A: Intermittent Engine Buck, Surge, or Misfire.
(Revision A) Diagnostic Trouble Code (DTC) P0299 ? Turbocharger Underboost Additional Diagnostics
Intake Manifold, Intake Manifold Gaskets, Intake Manifold Bolts If the intake manifold is being removed for service and...
Read full bulletin
the vehicle build date is between 02/24/20 to 08/07/20, please inspect the intake manifold for cracks around the intake manifold mounting bolt holes. If cracks are found please replace the intake manifold and intake manifold mounting bolts with P/N 06510314AA or later, torquing the bolts to specification when installing. If no cracks are found around the mounting holes, the intake manifold is OK to re-install during re-assembly using NEW mounting bolts p/n 06510314AA or later and torquing to specification.
6.7L Cummins Engine High Pressure Fuel Injection Pump Identification Differences This bulletin provides information...
Read full bulletin
regarding the identification differences in the high pressure fuel injection pumps between the new style Symetrical Cam design pump and the old syle Asymetrical Cam design used on the 6.7L Cummins in the 2019 and 2020 HD Trucks. The following information is intended to eliminate confusion and possible noise complaints shortly after pump replacement or ECM reprogramming.
Flash: Air Suspension Control Module (ASCM) Updates This bulletin involves reprogramming the ASCM with the latest available software.
Read full bulletin
Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or moreof the following DTCs have been set: U0132 - Loss of Communication with Air Suspension Control Module. C15E1-97 - Left Rear Air Spring Intake - Component or System Operation Obstructedor Blocked. C220C-48 - Active Suspension Module Internal-Supervision Software Failure(2019 MY Only). C211B-92 - Ignition Run/Start Input-Performance Or Incorrect Operation(2019 MY Only). C156C-7A - Ride Height System Air Leak-Fluid Leak Or Seal Failure(2019 MY Only). In addition the customer may describe: Air spring deflated or ruptured. Right/left rear suspensions sits lower than the other side. During key ?On? or while driving, the ?service air suspension?light illuminates. Chime and "Service Air Suspension Immediately" message appeared in the clusterfor 5 seconds. Air suspension system is inoperable. Excessive operation or noise from air suspension system when vehicle is stationary(2019 MY Only). "Air Suspension Disabled" message when attempting Bed Lowering Mode (BLM)(2019 MY Only). Excessive compressor valve cycling following a cold start(2019 MY with Diesel engine only). Erroneous "Bed Low Achieved" message through the Instrument Panel Cluster (IPC), when requesting lowering, even though the truck didn'tphysically lower. Ride height changes/valve actuations without operator request on rough roads.
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control...
Read full bulletin
Module/Powertrain Control Module (ECM/PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set:P1D7300 - AGS Performance. P0299-00 - Turbocharger Underboost. P2463-00 - Diesel Particulate Filter Restriction - Soot Accumulation Bank 1. P1451-00 - Diesel Particulate Filter System Performance. P242F-00 - Diesel Particulate Filter Restriction - Ash Accumulation. P24A5-00 - EGR Cooler Bypass Bank 1 Control Stuck(Sales Code ETM). P20EE-00 - NOx Catalyst Efficiency Below Threshold(Sales Code ETM). P0420-00 - Catalyst System Efficiency Below Threshold Bank 1(Sales Code ETM). P2002-00 - Diesel Particulate Filter Efficiency Below Threshold(Sales Code ETM). P0191-00 - Fuel Rail Pressure Sensor Circuit Performance(Sales Code ETM). P0461-00 - Fuel Level Sensor 1 Performance(Sales Code ETM). P0401-00 - EGR System Performance(Sales Code ETM). P208B-00 - Reductant Pump 1 Control Performance(Sales Code ETM). The customer may also notice one or more of the following:Engine surge felt while driving(Sales Code ETM). Idle Fluctuation. The following improvements are also included in this update:wiTECH ?Fuel Injector Cutoff Test? fix. wiTECH Mass Air Flow (MAF) Sensor data display additional fix. Enabling wiTECH Particulate Matter (PM) Sensor Regeneration Test in PCM ?Misc Functions?. Engine Warmup Protection Improvement to help promote better oil delivery to engine bearings during cold starts. Hydrocarbon Desorption (HCD) Mode operational improvement. HCD mode resumes after key cycle. Engine stumble improvement, during engine warm up(Sales Code ETM). Smoke improvement during highway driving and lower altitudes (sea level)(Sales Code ETM).
PUMP, Fuel Injection This part requires a unique calibration to be programmed into the Engine Control Module (ECM).
Read full bulletin
Failure to program the ECM with the correct calibration after installation of this pump will create an undesireable noise characteristic from the pump. Please be sure to follow all normally published Service Bulletins, and Service Information for the latest installation instructions, and programming steps.
Fast Feedback Program - 6.7L Cummins Engine - 2019 & 2020 HD Ram & 6.7L Cummins Diesel Engine Control Module (ECM) - 2018 Ram- All Models (Rev.
Read full bulletin
E)
Turbocharger vs Turbocharger Actuator Replacement
Diagnostic Trouble Code (DTC) P0299 ? Turbocharger Underboost Additional Diagnostics
Oil Leak From The Front Timing Gear Housing Gasket.
Read full bulletin
(Note: ETL, ETK, ETM, ETN Diesel Engines)
GASKET, Timing Case Cover, Rear Gear Housing For 2017-2020 model years only.
Read full bulletin
If you are replacing the timing housing gasket due to an oil leak, please take detailed pictures of the leak, and submit them to the Star Center. Once submitted, continue with the repair. During the repair, check the breakaway torque of the gear housing retaining bolts. If any are found to be loose, note the location of the loose bolt(s) in the Star case.
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the correct software.
Read full bulletin
This vehiclemay have been programmed with incorrect software. The customer may experience Active Noise Control (ANC) system not working. Upon further investigation the technician may find the followingDiagnostic Trouble Codes (DTCs) has been set:B154F-64 - Lost Crankshaft Pulse Signal-Signal Plausibility Failure B154F-24 - Lost Crankshaft Pulse Signal-Signal Stuck High.
Fast Feedback Program ? 6.7L Cummins Engine - 2019 & 2020 HD Ram & 6.7L Cummins Diesel Engine Control Module (ECM) - 2018 Ram ? All Models (Rev.
Read full bulletin
D)
CEL (Check Engine Lamp) Illuminates, Recent PCM Replace Or Flash Update Performed, DTC P057B Brake Pedal Position...
Read full bulletin
Sensor Circuit Performance
Valve Body Pressure Testing Plug Inspection
RFE Valvebody Plug Installation OEM RFE valve bodies require seven (7) 06030035 plugs installed and torqued to 45 in-lb (5Nm).
Read full bulletin
Notify independant repair facilities when they order valve body.
Gasket, Timing Gear Housing For 2019, and 2020 Model Year Only.
Read full bulletin
If you are replacing the timing housing gasket due to an oil leak, please take detailed pictures of the leak, and submit them to the Star Center. Once submitted, continue with the repair. During the repair, check the breakaway torque of the gear housing retaining bolts. If any are found to be loose, note the location of the loose bolt(s) in the Star case.
Safety Recall W03 2019-2020 D Transmission Valve Body Recommended Operation Ahead of Recall Launch
Intermittent Engine Buck, Surge, or Misfire.
MODULE, Air Suspension, [SEB] For replacement of Air Suspension Control Module (ASCM) due to the following DTCs, please...
Read full bulletin
contact FCA Redacted Content to aid in root-cause prior to repair at FCA Redacted Content or FCA Redacted Content U0132 (Loss of Comm) U0421 (Implausible Data) C220C (Software Supervision) C15DE-72 (Exhaust Solenoid Actuator Stuck Open) If no response in 15 minutes, proceed with repair. As per STAR Online case S1917000002: Do not replace any components. First record the DTC?s by creating and saving a vehicle scan report with WiTECH under the reports tab. Next, attempt to reset the ASCM by removing the F50 20A ASCM fuse in the Power Distribution Center. Then reinstall the fuse. Using WiTECH check for DTC?s. If U0132, U0421, U0422 DTCs are now stored, clear them. Perform a short test drive. If the codes do not return do not repair. Condition is under investigation by engineering.
SEAL, Input If looking to replace stubshaft due to ATX fluid leaking, do not replace PTU seals.
Read full bulletin
None of the seals from the PTU side will need to be replaced whenever the ATX stubshaftis replaced, even though V-seal (68408748A$) is in direct contact with the stubshaft,it will not avoid grease/oil leakage from transmission side. PTU V-seals are intended to act as a dust cover for stubshaft-PTU input shaft spline interface. PTU Input shaft seal (68408749A$) is intended to hold PTU oil and debris ingress; it should be replaced only if the fluid leakage is confirmed to be PTU oil and not ATX trans. fluid.
Electrical
116 bulletinsStart Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate,...
Read full bulletin
Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
Front Axle Disconnect (FAD) Electrical Connector Design Change On Replacement Axle Assemblies.
Module, Urea Pump/Level: HD 6.7L (ETL/ETN/ETM) with Mil On P21C4-00 (Reductant Line Heater Relay Control Circuit High /...
Read full bulletin
U11C1-00 (Reductant Control Module Received Implausible Data From ECM/PCM), do not replace the DEF Pump. Follow TSB's released and appropriate Service Diagnostics.
"6 CONTROL UNIT, Diesel Exhaust Customer complaints with malfunction light illuminated on 2019 thru 2024 MY DJ / D2 / DD...
Read full bulletin
/ DP vehicles with 6.7L (ETL / ETM / ETN) built on or before October 15,2024 and exhibiting DTCs P21C4-00 (Reductant Line Heater Relay Control Circuit High) and / or U11C1-00 (Reductant Control Module received implausible Data from ECM / PCM). These DTCs will occur after installation of service DCU 68458603AB. Do not replace parts until after the TSB 25-008-24 is performed. If the DTC(s) continue to set, then follow the Service Diagnostics for the applicable DTC."
Malfunction Indicator Lamp (MIL) Illumination, Diagnostic Trouble Codes (DTCs) P21C4 (Diesel Exhaust Fluid) Reductant...
Read full bulletin
Line Heater Control Circuit High, and U11C1 Reductant Control Module Received Implausible Data From ECM/PCM, Set
WIRING - JUMPER
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate,...
Read full bulletin
Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate,...
Read full bulletin
Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
"Flash: Diesel Exhaust Fluid (DEF) Dosing Control Unit (DCU) Update Customers must experience a Malfunction Indicator...
Read full bulletin
Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): P21C4-00 - Reductant Line Heater Relay Control Circuit High. U11C1-00 - Reductant Control Module Received Implausible Data From ECM/PCM. These DTCs will occur after installation of service DCU 68458603AB. This bulletin involves reprogramming the DCU with the latest available software."
"Diesel Exhaust Fluid (DEF) Fluid Freezing Warranty Extension XR1 Customers must experience a Malfunction Indicator Lamp...
Read full bulletin
(MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): P203E-00 - Reductant Level Sensor 1 Circuit Intermittent-Erratic. Customers may also experience one or more of the following: Repeated freeze/thaw cycles of the urea tank to cause solid DEF crystals to form and settle on the focus tube, blocking the level sensor signal. Rapid temperature swings from below freezing to above freezing causing an incomplete thaw of the DEF tank. When the vehicle is powered on, the diagnostic is enabled due to thawed DEF at the tank bottom surface, but the fluid in the center is still partially frozen. Not following the proper DEF fill procedure and overfilling the tank. This bulletin involves replacing the urea delivery module and possibly updating the Dosing Control Unit (DCU) software"
"Diesel Exhaust Fluid (DEF) Fluid Freezing Warranty Extension XR1 Customers must experience a Malfunction Indicator Lamp...
Read full bulletin
(MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): P203E-00 - Reductant Level Sensor 1 Circuit Intermittent-Erratic. Customers may also experience one or more of the following: Repeated freeze/thaw cycles of the urea tank to cause solid DEF crystals to form and settle on the focus tube, blocking the level sensor signal. Rapid temperature swings from below freezing to above freezing causing an incomplete thaw of the DEF tank. When the vehicle is powered on, the diagnostic is enabled due to thawed DEF at the tank bottom surface, but the fluid in the center is still partially frozen. Not following the proper DEF fill procedure and overfilling the tank. This bulletin involves replacing the urea delivery module and possibly updating the Dosing Control Unit (DCU) software."
Warranty Bulletin D-24-16 (XR1) Urea Delivery Module Select 2019 - 2022 RAM Trucks (DJ/D2/DD/DP)
Tire Pressure Lamp Flashing, No Tire Pressures Displayed, Tire Pressure Module (TPM) System Unavailable Message...
Read full bulletin
Displayed on Cluster
Battery Drain Suspected or "Identified" From USB or Media Hub
MODULE KIT - UREA PUMP/LEVEL UNIT
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate,...
Read full bulletin
Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website...
Read full bulletin
to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
Radio Remained On After Ignition Is Switched Off, Dead Battery From Excessive Radio Current Draw
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website...
Read full bulletin
to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
Ambient Air Temperature Missing, Malfunction Indicator Lamp (MIL) Lamp On, Diagnostic Trouble Code (DTC) P0070-15...
Read full bulletin
Ambient Air Temperature Sensor Circuit-Circuit Short to Battery or Open, P0073 Ambient Air Temperature Sensor Circuit High
Ambient Temperature Sensor Servicing.
Radio Remained On After Ignition Is Switched Off, Dead Battery From Excessive Radio Current Draw
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate,...
Read full bulletin
Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
Malfunction Indicator Lamp (MIL) Illumination.
Read full bulletin
NOx Sensor Diagnostic Trouble Codes (DTCs) Diagnosis Information.
Malfunction Indicator Lamp (MIL) Illumination.
Read full bulletin
Diagnostic Trouble Code (DTC) P0607 ? ECU Internal Performance, Set.
No Start, Cannot Complete Module Replace, Proxi Or Module Proxi Configuration
Flash: Driver Door Module (DDM) and Passenger Door Module (PDM) Updates This bulletin involves reprogramming the DDM...
Read full bulletin
and PDM with the latest available software. This software is for vehicles on the RRT VIN List is to improve the function and reliability of the power windows operation.
Malfunction Indicator Lamp (MIL) Illumination.
Read full bulletin
Diagnostic Trouble Codes (DTCs) P0756 ? UD Solenoid Circuit, and/or P0755 ? 2C Solenoid Circuit, Set.
Ambient Temperature Sensor Servicing.
Battery Drain Suspected or "Identified" From USB or Media Hub
No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting
Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off
Radio Remained On After Ignition Is Switched Off, Dead Battery from Excessive Radio Current Draw
Ambient Temperature Sensor Servicing.
CONNECTOR Trailer Tow,WIRING Trailer Tow,CONNECTOR 7 Way,WIRING Rear Bumper If the connector or wiring is physically...
Read full bulletin
damaged, burned, melted or corroded, prior to replacing the part, please contact FCA Redacted Content If no response in 15 minutes, proceed with repair. Please send pictures of the failed part to FCA Redacted Content
Ambient Temperature Sensor Servicing.
Battery Drain Suspected or "Identified" From USB or Media Hub
Ambient Temperature Sensor Servicing.
Battery Drain Suspected or "Identified" From USB or Media Hub
Heating, Ventilation and Air Conditioning (HVAC) Controls Inoperative This bulletin involves replacing the HVAC module.
Read full bulletin
Customers may experience not being able to change the HVAC modes, both on the radios display or HVAC controls.
50 Gallon Fuel Tank Reconfiguration This bulletin involves inspecting the Powertrain Control Module (PCM) configuration...
Read full bulletin
data and performing the enable 50 gallon tank routine in wiTECH. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Code (DTC) has been set:P0461 - Fuel Level Sensor 1 Performance(Set in the Powertrain Control Module (PCM)).
Customer complaint of air bag lamp on.
Read full bulletin
B0029-11-RIGHT CURTAIN DEPLOYMENT SQUIB 1-CIRCUIT SHORT TO GROUND
SGW (Security Gateway Module) Setting DTC B235A-00 ECU In-Plant- Mode
Malfunction Indicator Lamp (MIL) Illumination.
Read full bulletin
Diagnostic Trouble Codes (DTCs) P0756 ? UD Solenoid Circuit, and/or P0755 ? 2C Solenoid Circuit, Set.
Flash: Driver Door Module (DDM) and Passenger Door Module (PDM) Updates This bulletin involves reprogramming the DDM...
Read full bulletin
and PDM with the latest available software. This software is for vehicles on the RRT VIN List is to improve the function and reliability of the power windows operation.
Malfunction Indicator Lamp (MIL) Illumination.
Read full bulletin
Diagnostic Trouble Codes (DTCs) P0756 ? UD Solenoid Circuit, and/or P0755 ? 2C Solenoid Circuit, Set.
No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting
Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off
Malfunction Indicator Lamp (MIL) Illumination.
Read full bulletin
Diagnostic Trouble Code (DTC) P0461 ? Fuel Level Sensor 1 Performance Set
CONNECTOR/WIRING, Trailer Tow If the connector or wiring is physically damaged, burned, melted or corroded, prior to...
Read full bulletin
replacing the part, please contact FCA Redacted Content If no response in 15 minutes, proceed with repair. Please send pictures of the failed part to FCA Redacted Content
Malfunction Indicator Lamp (MIL) Illumination.
Read full bulletin
Diagnostic Trouble Code (DTC) P0461 ? Fuel Level Sensor 1 Performance Set
Malfunction Indicator Lamp (MIL) Illumination.
Read full bulletin
Diagnostic Trouble Code (DTC) P0607 ? ECU Internal Performance, Set.
No Start, Cannot Complete Module Replace, Proxi Or Module Proxi Configuration
CONNECTOR/WIRING, Trailer Tow If the connector or wiring is physically damaged, burned, melted or corroded, prior to...
Read full bulletin
replacing the part, please contact FCA Redacted Content If no response in 15 minutes, proceed with repair. Please send pictures of the failed part to FCA Redacted Content
Customer complaint includes a Mil-on condition.
Read full bulletin
Upon further investigation, one or more of the following fault codes may be set in the PCM:
WIRING, Body Before replacing this harness, please contact FCA Redacted Content to see if a repair kit is available for your application.
Read full bulletin
If no response in 15 minutes, proceed with repair. Please email pictures of harness defects to FCA Redacted Content
Flash: Radio Frequency Hub Module (RF-HUB) Updates This bulletin involves reprogramming the RF-HUB with the latest software available.
Read full bulletin
The customer may experience the following:The key fob won't unlock the doors while the vehicle is running and after a remote start.
Flash: Parktronics (PTS) Enhancements This bulletin involves reprogramming the PTS module with the latest software available.
Read full bulletin
Customers may experience one or more of the following:False front object detection warning when a trailer is connected to the vehicle. Chime sounds when backing away from an object in front of the vehicle. Park assist system latches off when a trailer or snow plow is disconnected during the same key cycle. The system disabled message will still be displayed and the system will be turned off until a new key cycle.
P203E and P203F Additional Diagnostic Information This bulletin provides additional information regarding diagnosing...
Read full bulletin
Diesel Exhaust Fluid (DEF) issue in extreme cold weather. Diagnostic Trouble Codes (DTCs) P203E - Reductant Level Sensor 1 Circuit Intermittent and/or P203F - Reductant Level Too Low set.
Malfunction Indicator Lamp (MIL) Illumination.
Read full bulletin
Fuel Injector Circuit Open DTC Additional Diagnostics.
Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination After Key Off
Battery Tester Warranty Code Procedures, Midtronics Charger Update Process
Battery Tester Warranty Code Procedures, Medtronic Update Process
ASCM U0132 Loss Of Communication With Suspension Control Module (IPC) DTC
CAMERA (surround view - digital) When vehicle is equipped with surround view system (XAK sales code) and rear camera is...
Read full bulletin
not functioning - If rear camera is not functioning we would expect to see these Diagnostic Trouble Code (DTCs) set by the Central Vision Processing Module (CVPM) - B217A-92 Rear Camera-Performance or Incorrect Operation U0264-00 Lost Communication With Camera Module - Rear 1. Take picture of head unit display so we can verify what part of the image is not functioning (Surround View vs. Rearview Camera) 2. Take vehicle scan and config report so we can verify s/w, DTCs, and vehicle config 3. If rear camera is not functioning, disconnect and reconnect the camera to ensure that the same camera is still not functioning. We want to ensure that the connection at the rear camera is secure. 4. Send information to FCA Redacted Content.
Door Control Module Window Inoperative This bulletin involves replacing one or both of the door modules.
Read full bulletin
Technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set: B18BA-12 - Window Control - Circuit Short to Battery B18BA-13 - Window Control - Circuit Open In addition the customer may notice one or more of the following: Driver and/or passenger windows stop working. If the window switch is held in the up position for at least two seconds,the obstruction auto-down function may not work. Windows may go up slower than expected.
Flash: Radio Frequency Hub Module (RF-HUB) Updates This bulletin involves reprogramming the RF-HUB with the latest software available.
Read full bulletin
The customer may experience the following:The key fob won't unlock the doors while the vehicle is running and after a remote start.
Door Control Module Window Inoperative This bulletin involves replacing one or both of the door modules.
Read full bulletin
Technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set:B18BA-12 - Window Control - Circuit Short to Battery B18BA-13 - Window Control - Circuit Open In addition the customer may notice one or more of the following:Driver and/or passenger windows stop working. If the window switch is held in the up position for at least two seconds,the obstruction auto-down function may not work. Windows may go up slower than expected.
CAMERA, Rear View For concerns of back up camera flicker/blank/blue/black screen or camera inop, please ensure Radio is at latest software level.
Read full bulletin
After update, system requires three sleep cycles to function properly. Please verify camera LVDS- Low-Voltage Differential Signaling cable connection at camera and radio head unit. Also verify harness connection between high mounted stop lamp and body harness for bent pins or loose connection at XY310A, XY485A inlines. Please create and send a copy of the vehicle scan report and specify radio SW version and radio head unit ID toFCA Redacted Content or call FCA Redacted Content for any additional questions or assistance needed. If no response in 15 minutes, proceed with repair. Please be sure to attach a copy of the Vehicle Scan Report on the repair order.
No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting
Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off
Malfunction Indicator Lamp (MIL) Illumination.
Read full bulletin
Diagnostic Trouble Code (DTC) P0471 ? Exhaust Pressure Sensor 1 Performance, Set.
Malfunction Indicator Lamp (MIL) Illuminated.
Read full bulletin
Diagnostic Trouble Code (DTC) P046C ? Exhaust Gas Recirculation Temperature Sensor ?A? Circuit Low Set.
CONNECTOR/WIRING, Trailer Tow If the connector or wiring is physically damaged, burned, melted or corroded, prior to...
Read full bulletin
replacing the part, please contact FCA Redacted Content If no response in 15 minutes, proceed with repair. Please send pictures of the failed part to FCA Redacted Content
Flash: Powertrain Control Module (PCM) Updates OVERVIEW:
Customer complaint includes a Mil-on condition.
Read full bulletin
Upon further investigation, one or more of the following fault codes may be set in the PCM:
No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting
Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off
P203E and P203F Additional Diagnostic Information This bulletin provides additional information regarding diagnosing...
Read full bulletin
Diesel Exhaust Fluid (DEF) issue in extreme cold weather. Diagnostic Trouble Codes (DTCs) P203E - Reductant Level Sensor 1 Circuit Intermittent and/or P203F - Reductant Level Too Low set.
Flash: Driver Door Module (DDM) and Passenger Door Module (PDM) Updates This bulletin involves reprogramming the DDM...
Read full bulletin
and PDM with the latest available software. This software is for vehicles on the RRT VIN List is to improve the function and reliability of the power windows operation.
Malfunction Indicator Lamp (MIL) Illumination.
Read full bulletin
Diagnostic Trouble Codes (DTCs) P0756 ? UD Solenoid Circuit, and/or P0755 ? 2C Solenoid Circuit, Set.
Flash: Radio Frequency Hub Module (RF-HUB) Updates This bulletin involves reprogramming the RF-HUB with the latest software available.
Read full bulletin
The customer may experience the following:The key fob won't unlock the doors while the vehicle is running and after a remote start.
Flash: Parktronics (PTS) Enhancements This bulletin involves reprogramming the PTS module with the latest software available.
Read full bulletin
Customers may experience one or more of the following:False front object detection warning when a trailer is connected to the vehicle. Chime sounds when backing away from an object in front of the vehicle. Park assist system latches off when a trailer or snow plow is disconnected during the same key cycle. The system disabled message will still be displayed and the system will be turned off until a new key cycle.
P203E and P203F Additional Diagnostic Information This bulletin provides additional information regarding diagnosing...
Read full bulletin
Diesel Exhaust Fluid (DEF) issue in extreme cold weather. Diagnostic Trouble Codes (DTCs) P203E - Reductant Level Sensor 1 Circuit Intermittent and/or P203F - Reductant Level Too Low set.
Malfunction Indicator Lamp (MIL) Illumination.
Read full bulletin
Fuel Injector Circuit Open DTC Additional Diagnostics.
Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination After Key Off
ASCM U0132 Loss Of Communication With Suspension Control Module (IPC) DTC
CAMERA (surround view - digital) When vehicle is equipped with surround view system (XAK sales code) and rear camera is...
Read full bulletin
not functioning - If rear camera is not functioning we would expect to see these Diagnostic Trouble Code (DTCs) set by the Central Vision Processing Module (CVPM) - B217A-92 Rear Camera-Performance or Incorrect Operation U0264-00 Lost Communication With Camera Module - Rear 1. Take picture of head unit display so we can verify what part of the image is not functioning (Surround View vs. Rearview Camera) 2. Take vehicle scan and config report so we can verify s/w, DTCs, and vehicle config 3. If rear camera is not functioning, disconnect and reconnect the camera to ensure that the same camera is still not functioning. We want to ensure that the connection at the rear camera is secure. 4. Send information to FCA Redacted Content.
Door Control Module Window Inoperative This bulletin involves replacing one or both of the door modules.
Read full bulletin
Technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set: B18BA-12 - Window Control - Circuit Short to Battery B18BA-13 - Window Control - Circuit Open In addition the customer may notice one or more of the following: Driver and/or passenger windows stop working. If the window switch is held in the up position for at least two seconds,the obstruction auto-down function may not work. Windows may go up slower than expected.
Flash: Radio Frequency Hub Module (RF-HUB) Updates This bulletin involves reprogramming the RF-HUB with the latest software available.
Read full bulletin
The customer may experience the following:The key fob won't unlock the doors while the vehicle is running and after a remote start.
Door Control Module Window Inoperative This bulletin involves replacing one or both of the door modules.
Read full bulletin
Technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set:B18BA-12 - Window Control - Circuit Short to Battery B18BA-13 - Window Control - Circuit Open In addition the customer may notice one or more of the following:Driver and/or passenger windows stop working. If the window switch is held in the up position for at least two seconds,the obstruction auto-down function may not work. Windows may go up slower than expected.
CAMERA, Rear View For concerns of back up camera flicker/blank/blue/black screen or camera inop, please ensure Radio is at latest software level.
Read full bulletin
After update, system requires three sleep cycles to function properly. Please verify camera LVDS- Low-Voltage Differential Signaling cable connection at camera and radio head unit. Also verify harness connection between high mounted stop lamp and body harness for bent pins or loose connection at XY310A, XY485A inlines. Please create and send a copy of the vehicle scan report and specify radio SW version and radio head unit ID toFCA Redacted Content or call FCA Redacted Content for any additional questions or assistance needed. If no response in 15 minutes, proceed with repair. Please be sure to attach a copy of the Vehicle Scan Report on the repair order.
Malfunction Indicator Lamp (MIL) Illumination.
Read full bulletin
Diagnostic Trouble Code (DTC) P0471 ? Exhaust Pressure Sensor 1 Performance, Set.
Tire Pressure Monitoring System (TPMS) Light On In Instrument Panel Cluster (IPC) This bulletin involves replacing and...
Read full bulletin
programing all Tire Pressure Monitor (TPM) Sensors. The customer may notice: The TPMS light illuminated in the instrument panel.
Tire Pressure Monitoring System (TPMS) Light On In Instrument Panel Cluster (IPC) This bulletin involves replacing and...
Read full bulletin
programing all Tire Pressure Monitor (TPM) Sensors. The customer may notice:The TPMS light illuminated in the instrument panel.
Malfunction Indicator Lamp (MIL) Illuminated.
Read full bulletin
Diagnostic Trouble Code (DTC) P046C ? Exhaust Gas Recirculation Temperature Sensor ?A? Circuit Low Set.
Heating, Ventilation and Air Conditioning (HVAC) Controls Inoperative This bulletin involves replacing the HVAC module.
Read full bulletin
Customers may experience not being able to change the HVAC modes, both on the radios display or HVAC controls.
50 Gallon Fuel Tank Reconfiguration This bulletin involves inspecting the Powertrain Control Module (PCM) configuration...
Read full bulletin
data and performing the enable 50 gallon tank routine in wiTECH. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Code (DTC) has been set:P0461 - Fuel Level Sensor 1 Performance(Set in the Powertrain Control Module (PCM)).
Heating, Ventilation and Air Conditioning (HVAC) Controls Inoperative This bulletin involves replacing the HVAC module.
Read full bulletin
Customers may experience not being able to change the HVAC modes, both on the radios display or HVAC controls.
50 Gallon Fuel Tank Reconfiguration This bulletin involves inspecting the Powertrain Control Module (PCM) configuration...
Read full bulletin
data and performing the enable 50 gallon tank routine in wiTECH. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Code (DTC) has been set:P0461 - Fuel Level Sensor 1 Performance(Set in the Powertrain Control Module (PCM)).
Customer complaint of air bag lamp on.
Read full bulletin
B0029-11-RIGHT CURTAIN DEPLOYMENT SQUIB 1-CIRCUIT SHORT TO GROUND
(Revision A) Malfunction Indicator Lamp (MIL) Illumination.
Read full bulletin
Diagnostic Trouble Code (DTC) P0461 ? Fuel Level Sensor 1 Performance Set
External Fuel Pump Relay Kit Now Available
Malfunction Indicator Lamp (MIL) Illumination.
Read full bulletin
Diagnostic Trouble Code (DTC) P0461 ? Fuel Level Sensor 1 Performance Set
SGW (Security Gateway Module) Setting DTC B235A-00 ECU In-Plant- Mode
Malfunction Indicator Lamp (MIL) Illuminated.
Read full bulletin
Diagnostic Trouble Code (DTC) P046C ? Exhaust Gas Recirculation Temperature Sensor ?A? Circuit Low Set.
Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test...
Read full bulletin
equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.
Malfunction Indicator Lamp (MIL) Illuminated.
Read full bulletin
Diagnostic Trouble Code (DTC) P046C ? Exhaust Gas Recirculation Temperature Sensor ?A? Circuit Low Set
SWITCH, Ignition, Push Button (Keyless Ignition Node) Prior to replacing parts for a B1A7D-2A Diagnostic trouble code...
Read full bulletin
on heavy duty trucks.Please call FCA Redacted Content , please email a scan and config report toFCA Redacted Content. If no response in 15 minutes, proceed with repair.
LAMP, Center High Mounted Stop (CHMSL - Cargo lamp) For concern of water leak intrusion at CHMSL lamp: Before CHMSL...
Read full bulletin
lamp removal, please check for proper CHMSL installation. Verify that CHMSL harness is well hidden (not visible) into the cabin and not trapped between lamp and cabin. If harness is trapped, take a picture and verify seal foam also has a harness mark. Add this comment into narrative. Please call FCA Redacted Content prior to replacing the component (if needed). If no response in 15 minutes, proceed with repair.
LAMP, Center High Mounted Stop (CHMSL - Cargo lamp) For concern of water leak intrusion at CHMSL lamp: Before CHMSL...
Read full bulletin
lamp removal, please check for proper CHMSL installation. Verify that CHMSL harness is well hidden (not visible) into the cabin and not trapped between lamp and cabin. If harness is trapped, take a picture and verify seal foam also has a harness mark. Add this comment into narrative. Please call FCA Redacted Content prior to replacing the component (if needed). If no response in 15 minutes, proceed with repair.
LAMP, Center High Mounted Stop (CHMSL - Cargo lamp) For concern of water leak intrusion at CHMSL lamp: Before CHMSL...
Read full bulletin
lamp removal, please check for proper CHMSL installation. Verify that CHMSL harness is well hidden (not visible) into the cabin and not trapped between lamp and cabin. If harness is trapped, take a picture and verify seal foam also has a harness mark. Add this comment into narrative. Please call FCA Redacted Content prior to replacing the component (if needed). If no response in 15 minutes, proceed with repair.
Body Control Module (BCM) Reconfigure for Enabling the Auto-On Comfort Settings This bulletin involves reconfiguring...
Read full bulletin
the BCM and possibly a radio reset, to enable the auto-on comfort settings. Customers may comment on one or more of the following:If below 4 C (40 F), the heated seats or heated steering wheel turn on by themselves. If above 26 C (80 F), the vented seats turn on by themselves. Cannot turn off the auto-on comfort feature. With the symptom/condition listed above, there?s no setting in the radio to turn the auto-on comfort feature off.
Key Programming, Security Pin Request, Pin Invalid
Malfunction Indicator Lamp Illumination (MIL).
Read full bulletin
Diagnostic Trouble Code (DTC) P203E ? Reductant Level Sensor 1 Circuit Intermittent-Erratic Set
Intelligent Battery Sensor-IBS Installation, Battery Charging Message, Start Stop Charging Warning Lamp Illuminated On...
Read full bulletin
Stop Start Equipped Vehicles
Infotainment
114 bulletinsDoor speaker Inoperative or No Sound
Touchscreen For all infotainment system repairs (touchscreens, radios, etc.), refurbished parts may be available.
Read full bulletin
Follow the Infotainment Ordering guide available under the "Parts" section of Dealer Connect: DealerCONNECT> Parts> News& Information> Audio & Electronic Products Exchange Process
Checking Radio Software Level On A VP2 Radio
Radio Over The Air Update from LR34.51 to LR35.41 Software Version Customer may experience one or more of the...
Read full bulletin
following: ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from LR34.51 to LR35.41. NOTE: National launch for this FOTA update is expected to begin Feburary 19, 2024.
SOS and Assistance Call Not Working After Radio Exchange Unit Installed
Radio Over The Air Updating to 34.42 Software Version ? Mobile Wi-Fi inoperative upon start up.
Read full bulletin
? Hotspot gives 9No Internet9 connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from 34.4 to 34.42.
Back-Up Camera Inoperative Complaints, Radio Display Blue or Blank When Placed in Reverse
Apple CarPlay Does Not Work Or Not Connecting
Radio Over The Air Updates LR34.4 to LR35.41 Customers may experience one or more of the following: ? Mobile Wi-Fi inoperative upon start up.
Read full bulletin
? Hotspot gives "No Internet" connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software version will be updated from LR34.4 to LR35.41 and the radio cell modem firmware level from MR5 to MR6. NOTE: National launch for this FOTA update is expected to begin August 16, 2023.
Customer Satisfaction Notification ZD7 - Radio Software update
Radio Over The Air JR34.41F Updating to JR34.42F Software Version ? Mobile WiFi inoperative upon start up.
Read full bulletin
? WiFi hotspot gives ?No Internet? connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from JR34.41F to JR34.42F. NOTE: The National campaign for this FOTA update launched July 5, 2023.
Customer Satisfaction Notification ZD7 - Radio Software Update
SOS, Assistance Calls Not Successful After Radio Replacement or Radio Software Update
Customer Satisfaction Notification ZD7 - Radio Software Update
Radio Over The Air Updating to 34.42 Software Version ? Mobile Wi-Fi inoperative upon start up.
Read full bulletin
? Hotspot gives 9No Internet9 connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from 34.4 to 34.42.
Radio Over The Air JR34.3 Updating to JR34.32.Software Version Customers may experience one or more of the following:...
Read full bulletin
Not be able to use Mobile Wi-Fi upon start up. Hotspot gives a no Internet connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from JR34.3 to JR34.32. NOTE: National launch for this FOTA update is expected to begin February 20, 2023.
Radio Over The Air Updating to 40.12 Software Version Mobile Wi-Fi inoperative upon start up.
Read full bulletin
Hotspot gives 9No Internet9 connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from 39.5 to 40.12.
Backup Camera Blue Screen After Flat Bed Install
Radio Over The Air Updates to JR34.3/JR34.4 and JR34.41
UAX, UCX, UAV and UCV Radio Over the Air Software Version Updates This bulletin provides information regarding the...
Read full bulletin
latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated to:DT with UAX and UCX - 34.31. All other vehicles and radio combinations - 34.2. The national launch for the FOTA will begin July 21, 2021. Customers may experience one or more of the following: SOS, Automatic SOS (ASOS) , assist calls not showing correct location(DT Vehicles with UAX and UCX Only). GPS inaccuracies(DT Vehicles with UAX or UCX Only). Uconnect radio apps are inoperable(DT Vehicles with UAX or UCX Only). SXM button are greyed out(DT Vehicles with UAX or UCX Only). Intermittently, SXM loading screen is stuck(DT Vehicles with UAX or UCX Only). Uconnect App inoperative(DT Vehicles Only). Voice Recognition (VR) inoperative(DT Vehicles Only). Radio resets(DT Vehicles Only). Radio locks up, freezes or resets. Bluetooth device is slow to pair, or does not pair. GPS unable to load and find locations. Loss of saved radio presets. Display screen is back with no backlighting. No audio output coming from the radio. Cannot control audio volume. Rear view camera display will not turn off.
Head unit button stuck DTC code B14DA-2A
Radio Display Abnormality
Radio Reboot Continually
Radio Reboot Continually
Radio Volume Uncontrollable Or Changing On Its Own
Radio Screen Freeze, Blank Screen And Reset
Uconnect Market Place APP Fatal Error Message
Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns
?Device Not Supported? Message on the radio screen
Radio Enhancements Software Level 1848.34 This bulletin involves updating the radio software level to 1848.34.
Read full bulletin
Customers may experience one or more of the following:Radio display screen flickers. Clock loses 6 seconds per day (JL with 5 inch screen). Ghost Touch issue, features, modes and App?s change without drivers input (does not affect rearview camera). Wireless connectivity pop noise. Pop message ?SXM Wait? displayed for extended period of time. The radio resets.
Back-Up Camera Inoperative Complaints, Radio Display Blue or Blank When Placed in Reverse
Radio Screen Flickering When Using Apple CarPlay Or Android Auto.
Outside Air Temperature Displayed On Cluster Or Radio Are Inaccurate
Uconnect Market Place APP Fatal Error Message
Radio Screen Black At Vehicle Startup After A Sleep Cycle
Radio Reboot Continually
Radio Reboot Continually
Radio Volume Uncontrollable Or Changing On Its Own
Radio Screen Freeze, Blank Screen And Reset
Radio Reboot Continually
Radio Reboot Continually
Radio Volume Uncontrollable Or Changing On Its Own
Radio Screen Freeze, Blank Screen And Reset
?Device Not Supported? Message on the radio screen
Back Up Camera Inoperative Complaints, Radio Display Blue Or Blank When Placed In Reverse
Radio UConnect GPS Based Trip Computer Missing
SXM Is Inoperative, Button Grayed Out Or Stuck In Loading Screen
Uconnect Market Place APP Fatal Error Message
Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns
UAX, UCX, UAV and UCV Radio Over the Air Software Version Updates This bulletin provides information regarding the...
Read full bulletin
latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated to:DT with UAX and UCX - 34.31. All other vehicles and radio combinations - 34.2. The national launch for the FOTA will begin July 21, 2021. Customers may experience one or more of the following: SOS, Automatic SOS (ASOS) , assist calls not showing correct location(DT Vehicles with UAX and UCX Only). GPS inaccuracies(DT Vehicles with UAX or UCX Only). Uconnect radio apps are inoperable(DT Vehicles with UAX or UCX Only). SXM button are greyed out(DT Vehicles with UAX or UCX Only). Intermittently, SXM loading screen is stuck(DT Vehicles with UAX or UCX Only). Uconnect App inoperative(DT Vehicles Only). Voice Recognition (VR) inoperative(DT Vehicles Only). Radio resets(DT Vehicles Only). Radio locks up, freezes or resets. Bluetooth device is slow to pair, or does not pair. GPS unable to load and find locations. Loss of saved radio presets. Display screen is back with no backlighting. No audio output coming from the radio. Cannot control audio volume. Rear view camera display will not turn off.
Head unit button stuck DTC code B14DA-2A
Radio Display Abnormality
Outside Air Temperature Displayed On Cluster Or Radio Are Inaccurate
Error Code 20 Message On the Radio Screen
Error Code 20 Message On the Radio Screen
Radio Screen Freeze, Blank Screen And Reset
Radio Screen Freeze, Blank Screen And Reset
Apple CarPlay Does Not Work Or Not Connecting
Radio Replacement Reset Routine, Radio Has Missing Icons Or Are Grayed Out
Navigation Search Feature Does Not Work
Back Up Camera Inoperative Complaints, Radio Display Blue Or Blank When Placed In Reverse
?Device Not Supported? Message on the radio screen
Radio Display Is Black After Replacing The Rear View Camera
Device Not Supported Message On Radio Screen
Radio Lockup In The Software Installation Screen After Accepting FOTA Update (Incorrect "S2008000204" indicated on...
Read full bulletin
published document)
Media Device Connection Guidelines For Bluetooth, Apple CarPlay, Android Auto Or USB To The Radio Head Unit
Radio Lockup In The Software Installation Screen After Accepting FOTA Update (Incorrect "S2008000204" indicated on...
Read full bulletin
published document)
Media Device Connection Guidelines For Bluetooth, Apple CarPlay, Android Auto Or USB To The Radio Head Unit
?Device Not Supported? Message on the radio screen
UAX, UCX, UAV and UCV Radio Over the Air Software Version Updates This bulletin provides information regarding the...
Read full bulletin
latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated to:DT with UAX and UCX - Current software 34.2RM will be update to 34.31FRM. All other vehicles and radio combinations - 34.2. The national launch for the FOTA will begin July 21, 2021. Customers may experience one or more of the following: SOS, Automatic SOS (ASOS) , assist calls not showing correct location(DT Vehicles with UAX and UCX Only). GPS inaccuracies(DT Vehicles with UAX or UCX Only). Uconnect radio apps are inoperable(DT Vehicles with UAX or UCX Only). SXM button are greyed out(DT Vehicles with UAX or UCX Only). Intermittently, SXM loading screen is stuck(DT Vehicles with UAX or UCX Only). Uconnect App inoperative(DT Vehicles Only). Voice Recognition (VR) inoperative(DT Vehicles Only). Radio resets(DT Vehicles Only). Radio locks up, freezes or resets. Bluetooth device is slow to pair, or does not pair. GPS unable to load and find locations. Loss of saved radio presets. Display screen is back with no backlighting. No audio output coming from the radio. Cannot control audio volume. Rear view camera display will not turn off.
Radio Reboot Continually
Radio Reboot Continually
Radio Volume Uncontrollable Or Changing On Its Own
Radio Screen Freeze, Blank Screen And Reset
Radio Screen Freeze, Blank Screen And Reset
Apple CarPlay Does Not Work Or Not Connecting
Radio Replacement Reset Routine, Radio Has Missing Icons Or Are Grayed Out
Navigation Search Feature Does Not Work
Back Up Camera Inoperative Complaints, Radio Display Blue Or Blank When Placed In Reverse
Radio Display Is Black After Replacing The Rear View Camera
Device Not Supported Message On Radio Screen
Radio Screen Flickering When Using Apple CarPlay Or Android Auto.
Radio Screen Flickering When Using Apple CarPlay Or Android Auto.
Outside Air Temperature Displayed On Cluster Or Radio Are Inaccurate
UAX, UCX, UAV and UCV Radio Over the Air Software Version Updates This bulletin provides information regarding the...
Read full bulletin
latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated to 34.2. Customers may experience one or more of the following:Uconnect App inoperative(DT Vehicles Only). Voice Recognition (VR) inoperative(DT Vehicles Only). Radio resets (DT Vehicles Only). Radio locks up, freezes or resets. Bluetooth device is slow to pair, or does not pair. GPS unable to load and find locations. Loss of saved radio presets. Display screen is back with no backlighting. No audio output coming from the radio. Cannot control audio volume. Rear view camera display will not turn off.
Navigation Shows Incorrect Location
(Revision A) Navigation Search Feature Does Not Work
Radio UConnect GPS Based Trip Computer Missing
SXM Is Inoperative, Button Grayed Out Or Stuck In Loading Screen
Uconnect Market Place APP Fatal Error Message
Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns
Uconnect Market Place APP Fatal Error Message
Radio Screen Black At Vehicle Startup After A Sleep Cycle
VP2R Radio Clock Not Keeping Time
VP4 Panasonic Radio USB Software Update Error Codes And Guidelines For Recovery
Radio Screen Black At Vehicle Startup After A Sleep Cycle
UAX, UCX, UAV and UCV Radio Over the Air Software Version Updates This bulletin provides information regarding the...
Read full bulletin
latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated to 33.3. Customers may experience one or more of the following:Display screen is back with no backlighting. GPS unable to load and find location. Bluetooth device is slow to pair. Loss of saved radio presets. No audio output coming from the radio. Can not control audio volume. Radio "locks up" or freezes. Rear view camera display will not turn off. This is an ?Information Only? Service Bulletin to inform the dealer how the FOTA update is performed. This document does not contain a LOP for reimbursement.
Navigation Search Feature Does Not Work
Radio Issues With iPhone 11
Error Code 20 Message On the Radio Screen
Navigation Won't Save Address After Vehicle Sleep Cycle
Radio Display Is Black After Replacing The Rear View Camera
Device Not Supported Message On Radio Screen
Radio Resetting Every 20 To 30 Seconds
TravelLink Will Not Load In Split Screen Mode Display Shows No Data Available
Radio Does Not Save Sirius XM 360L Radio Presets
Satellite Radio Inoperative Radio Has Code B156B-13.
Radio Does Not Save Sirius XM 360L Radio Presets
Satellite Radio Inoperative Radio Has Code B156B-13.
Radio Does Not Save Sirius XM 360L Radio Presets
Satellite Radio Inoperative Radio Has Code B156B-13.
Navigation Search Feature Does Not Work
Radio Screen Black At Vehicle Startup After A Sleep Cycle
Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup Or Freeze.
Body & Paint
76 bulletinsFloor Console Center Storage Bin Door Inoperable And Or Stuck Closed.
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other...
Read full bulletin
exterior surface areas of the hinges, doors, fenders, swing gates or liftgates.
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other...
Read full bulletin
exterior surface areas of the hinges, doors, fenders, swing gates or liftgates.
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other...
Read full bulletin
exterior surface areas of the hinges, doors, fenders, swing gates or liftgates
Bumper Mounted 7 Pin Trailer Tow Connector
PANEL - B PILLAR LOWER TRIM
TRANSFER CASE BW 44-46 If fluid leak is present between the transfer case and the rear driveshaft on a 4WD vehicle the...
Read full bulletin
Output Shaft Seal should be considered in lieu of entire transfer case or driveshaft replacement. In the case of major damage to components, contact StarCenter and/or proceed with replacements as necessary.
SEAL - OUTPUT SHAFT
"Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other...
Read full bulletin
exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: Verify current warranty policy to determine if digital imaging pre-authorization is required or pre-approval is required from the Regional Office; depending on market. This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels."
TRANSFER CASE BW 44-46 If fluid leak is present between the transfer case and the rear driveshaft on a 4WD vehicle the...
Read full bulletin
Output Shaft Seal - service part numbers 68161329AA OR 68449218AA (max tow application) - should be considered in lieu of entire transfer case or driveshaft replacement. In the case of major damage to components, contact StarCenter and/or proceed with replacements as necessary
WIPERUNIT - WINDSHIELD WIPER, BLADE - FRONT WIPER
WIPERUNIT - WINDSHIELD WIPER, BLADE - FRONT WIPER
WIPERUNIT - WINDSHIELD WIPER, BLADE - FRONT WIPER.
Mirror
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot.
Read full bulletin
Mirror Contacts Door Window Glass In The Folded Position.
Wind Or Whistle Noise From Sunroof And Or Rear Cab
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other...
Read full bulletin
exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: Digital imaging pre authorization is required for Smart Warranty Base dealers or Pre Approval is required from Regional Office depending on market. This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through...
Read full bulletin
primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.
Loose Wiper Arms This bulletin involves checking and or re-torquing the windshield wiper arm nuts.
Read full bulletin
The customer may describe one or both of the windshield wiper arm are loose and may stop moving at times.
COVER, Front seat cushion / Rear seat cushion If there is tenting present on the seat cushion cover of the front or...
Read full bulletin
rear seats please DO NOT REMOVE THE TRIM COVER. Please contact FCA Redacted Content. If no response, please leave a message and send an e-mail to FCA Redacted Content. If no response in 15 minutes, proceed with repair. If tenting is present and removal of the trim cover is required, please remove the complete foam (w/OCS - Front Seats) and trim assembly by unclipping the attachments to the frame.
Noise From A-Pillar Floor Area On Turns Or Body Movement
Hood Shake Or Flutter While Driving
Exterior Mirror Lamp Service
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through...
Read full bulletin
primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.
Water Leak At Upper D-pillar Or Liftgate Area
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through...
Read full bulletin
primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.
Water Leak At Upper D-pillar Or Liftgate Area
Noise From Rear of Cab Area While Driving Over Rough Roads or Bumps This bulletin involves inspecting and replacing the...
Read full bulletin
C-Pillar body mounts if needed. The customer may describe a rattling noise heard around the C-Pillar area or back of the cab, while driving the vehicle overrough or bumpy roads.
Drivers Front Window Makes Noise While Raising And Lowering
The Passenger Exterior Mirror Does Not Auto Dim
Wind Or Whistle Noise From Sunroof And Or Rear Cab
Wind Or Whistle Noise From Sunroof And Or Rear Cab
Noise From A-Pillar Floor Area On Turns Or Body Movement
Hood Shake Or Flutter While Driving
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot
Loose Wiper Arms This bulletin involves checking and or re-torquing the windshield wiper arm nuts.
Read full bulletin
The customer may describe one or both of the windshield wiper arm are loose and may stop moving at times.
COVER, Front seat cushion / Rear seat cushion If there is tenting present on the seat cushion cover of the front or...
Read full bulletin
rear seats please DO NOT REMOVE THE TRIM COVER. Please contact FCA Redacted Content. If no response, please leave a message and send an e-mail to FCA Redacted Content. If no response in 15 minutes, proceed with repair. If tenting is present and removal of the trim cover is required, please remove the complete foam (w/OCS - Front Seats) and trim assembly by unclipping the attachments to the frame.
Tailgate Ajar Indicator Light Is On And Or High Effort Required To Close And Latch The Tailgate
Wind Or Whistle Noise From Sunroof And Or Rear Cab
Water In Hood And/Or Slosh Noise From Hood
Water Leak From Front Seat Grab Handle And Or A Pillar
Noise From A-Pillar Floor Area On Turns Or Body Movement
Hood Shake Or Flutter While Driving
Tailgate Cable Has Excessive Slack or is Loose This bulletin involves replacing one of the tailgate cables with a new tailgate service cable.
Read full bulletin
The customer may comment on one or more of the following:One tailgate cable has too much slack or is loose. The tailgate cables are different lengths.
RKE Does Not Unlock The Doors After A Remote Start Event
RKE Does Not Unlock The Doors After A Remote Start Event
WINDSHIELD Windshield cracked or blemish.
Read full bulletin
When customer comes in for a cracked windshield, please note the location of crack and take pictures before repair. Please send pictures to FCA Redacted Content or load to the warranty claims system.
Wind Or Whistle Noise From Sunroof And Or Rear Cab
Noise From A-Pillar Floor Area On Turns Or Body Movement
Hood Shake Or Flutter While Driving
Wind Or Whistle Noise From Sunroof And Or Rear Cab
Water In Hood And/Or Slosh Noise From Hood
Water Leak From Front Seat Grab Handle And Or A Pillar
The Doors Will Not Unlock Using The Fob After A Remote Start Event
Driver Or Passenger Power Windows Do Not Go Up Or Down
Tailgate Cable Has Excessive Slack or is Loose This bulletin involves replacing one of the tailgate cables with a new tailgate service cable.
Read full bulletin
The customer may comment on one or more of the following:One tailgate cable has too much slack or is loose. The tailgate cables are different lengths.
RKE Does Not Unlock The Doors After A Remote Start Event
RKE Does Not Unlock The Doors After A Remote Start Event
WINDSHIELD Windshield cracked or blemish.
Read full bulletin
When customer comes in for a cracked windshield, please note the location of crack and take pictures before repair. Please send pictures to FCA Redacted Content or load to the warranty claims system.
Noise From Rear of Cab Area While Driving Over Rough Roads or Bumps This bulletin involves inspecting and replacing the...
Read full bulletin
C-Pillar body mounts if needed. The customer may describe a rattling noise heard around the C-Pillar area or back of the cab, while driving the vehicle overrough or bumpy roads.
Drivers Front Window Makes Noise While Raising And Lowering
Noise From Rear of Cab Area While Driving Over Rough Roads or Bumps This bulletin involves inspecting and replacing the...
Read full bulletin
C-Pillar body mounts if needed. The customer may describe a rattling noise heard around the C-Pillar area or back of the cab, while driving the vehicle overrough or bumpy roads.
Drivers Front Window Makes Noise While Raising And Lowering
Squeak, Rattle, Or Metallic Tapping Sound From Under The Instrument Panel This bulletin involves Inspecting and replacing the AMP bracket fastener.
Read full bulletin
The customer may describe one or both of the following:A bolt may have been found in the driver foot well. A squeak, rattle or metallic tapping sound from under the instrumentpanel (this is due to amp bracket being loose and hitting against the IP Cross Car Beam). They may mention noise worsens during whentraveling on rough/bumpy roads.
Loose Wiper Arms This bulletin involves checking and or re-torquing the windshield wiper arm nuts.
Read full bulletin
The customer may describe one or both of the windshield wiper arm are loose and may stop moving at times.
COVER, Front seat cushion / Rear seat cushion If there is tenting present on the seat cushion cover of the front or...
Read full bulletin
rear seats please DO NOT REMOVE THE TRIM COVER. Please contact FCA Redacted Content. If no response, please leave a message and send an e-mail to FCA Redacted Content. If no response in 15 minutes, proceed with repair. If tenting is present and removal of the trim cover is required, please remove the complete foam (w/OCS - Front Seats) and trim assembly by unclipping the attachments to the frame.
The Passenger Exterior Mirror Does Not Auto Dim
Automatic drop tailgate inoperative or not lowering
Floor Console Center Storage Bin Door Inoperable And Or Stuck Closed.
CUPHOLDER, Center Console Please note: If the customer complains of the center console cupholder not latching or stuck...
Read full bulletin
closed, please follow the instructions below prior to replacing the part. The storage bin door located on the center console can get foreign material lodged on the underside of the door (which you cannot see). Please remove the cupholder bin per removal instructions, turn it over, remove the (4) M25 screws holding the shield down and look for/remove any foreign object found.
Single Pop Noise From Rear Of Sunroof While Opening
LATCH, Tailgate Striker position also affects closing effort.
Read full bulletin
Prior to ordering this part for a customer stating the Tailgate will not auto release when the tailgate is closed or is hard to close, first try adjusting the tailgate strikers to minimize the force required to close. The strikers must be centered up/down in the latch opening. You have to balance tailgate flushness and closing effort by moving the strikers fore or aft. Please contact FCA Redacted Content for diagnostic assistance and information to assist in problem resolution if needed. If no response in 15 minutes, proceed with repair.
Single Pop Noise From Rear Of Sunroof While Opening
LATCH, Tailgate Striker position also affects closing effort.
Read full bulletin
Prior to ordering this part for a customer stating the Tailgate will not auto release when the tailgate is closed or is hard to close, first try adjusting the tailgate strikers to minimize the force required to close. The strikers must be centered up/down in the latch opening. You have to balance tailgate flushness and closing effort by moving the strikers fore or aft. Please contact FCA Redacted Content for diagnostic assistance and information to assist in problem resolution if needed. If no response in 15 minutes, proceed with repair.
Single Pop Noise From Rear Of Sunroof While Opening
LATCH, Tailgate Striker position also affects closing effort.
Read full bulletin
Prior to ordering this part for a customer stating the Tailgate will not auto release when the tailgate is closed or is hard to close, first try adjusting the tailgate strikers to minimize the force required to close. The strikers must be centered up/down in the latch opening. You have to balance tailgate flushness and closing effort by moving the strikers fore or aft. Please contact FCA Redacted Content for diagnostic assistance and information to assist in problem resolution if needed. If no response in 15 minutes, proceed with repair.
Other
73 bulletinsDriveline Vibration. Prop Shaft Diagnostic Information.
Power Side Steps Reverse, Stop In Motion, And/Or Do Not Deploy Or Stow
Rear Defogger Solder Terminals Detached.
Remote Keyless Entry (RKE) Functions Do Not Work, Intermittent Vehicle Response When Using the RKE, Key Not Programmed,...
Read full bulletin
Adding Remote Start
CAMERA - REAR VIEW
CAMERA - REAR VIEW
"Clicking Noise While In 4WD Customers may experience the following: Ratcheting, click, or clicking noise in 4WD while turning.
Read full bulletin
This bulletin involves replacing the front driveshaft."
Plate - Planetary
Horn Sound Is Weak, Off Tone, Or Inoperative.
Remote Keyless Entry (RKE) Functions Do Not Work, Intermittent Vehicle Response When Using the RKE, Key Not Programmed,...
Read full bulletin
Adding Remote Start
On Board Diagnosis (OBD) Monitor Readiness Information
Remote Keyless Entry (RKE) Button Functions Does Not Work, Intermittent Vehicle Response When Using the RKE, Key Not...
Read full bulletin
Programmed
LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up,...
Read full bulletin
this is normal and not a defect.
6.7L New Oil Usage Information Incorrect oil used.
Read full bulletin
This bulletin provides information regarding the correct oil grade to use on the 6.7L Cummins used in the 2023 to 2013 HD Trucks. The following information is intended to eliminate confusion.
Squeak, Chirp, Or Tick Noise From The Serpentine Belt Area.
Read full bulletin
Additional Diagnostics.
Power Side Steps Reverse, Stop In Motion, And/Or Do Not Deploy Or Stow
Tonneau Cover Broken Strap This bulletin involves repairing broken tri-fold tonneau cover retention straps.
Read full bulletin
Customers may comment on the following: One or more of the tri-fold tonneau cover retention straps have torn off the frame assembly
6.7L New Oil Usage Information This bulletin provides information regarding the correct oil grade to use on the 6.7L...
Read full bulletin
Cummins used in the 2019 and newer HD Trucks. The following information is intended to eliminate confusion.
Trailer Detection For Heavy Duty Truck - Blind Spot And Trailer Merge Assist
Click Or Pop From Drag Link
Left Front Driver Seat Power Functions Inoperative
If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with...
Read full bulletin
semi and full synthetic oils.
Customer Satisfaction Notification W39 Bed Step
Blind Spot Or Park Assist Warnings, False Activation
Volume Uncontrollable Or Stuck On High
Customer Satisfaction Notification W18 Front Tow Hooks
Customer Satisfaction Notification W39 Bed Step
Customer Indicates A Whistle Noise From Dash During Certain Driving Parameters.
No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle
6.7L New Oil Usage Information This bulletin provides information regarding the correct oil grade to use on the 6.7L...
Read full bulletin
Cummins used in the 2019 and newer HD Trucks. The following information is intended to eliminate confusion.
Trailer Detection For Heavy Duty Truck - Blind Spot And Trailer Merge Assist
Click Or Pop From Drag Link
Tonneau Cover Broken Strap This bulletin involves repairing broken tri-fold tonneau cover retention straps.
Read full bulletin
Customers may comment on the following: One or more of the tri-fold tonneau cover retention straps have torn off the frame assembly
Panasonic VP4R Wi-Fi New Enrollment Pause
Panasonic VP4R Wi-Fi New Enrollment Pause
New Vehicle, Lost Or No Keys When Delivered, Unable To Program A Key
Customer Indicates That Temperature Varies From Side To Side Being Colder On One Side Compared To The Other.
No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle, Intermittent Key Not...
Read full bulletin
Detected Message
Customer Indicates That Temperature Varies From Side To Side Being Colder On One Side Compared To The Other.
SXM Channels Inoperative Above Channel 450
Winch Inoperative From Controller
Favorite Song On-Air Alert List Empty
Customer Indicates A Whistle Noise From Dash During Certain Driving Parameters.
Panasonic VP4R Wi-Fi New Enrollment Pause
Customer Indicates No Air Flow To Rear Seats
SXM Travel Link Weather map doesn't show precipitation properly
Customer Indicates That Temperature Varies From Side To Side Being Colder On One Side Compared To The Other.
No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle, Intermittent Key Not...
Read full bulletin
Detected Message
Customer Indicates That Temperature Varies From Side To Side Being Colder On One Side Compared To The Other.
SXM Channels Inoperative Above Channel 450
Winch Inoperative From Controller
Favorite Song On-Air Alert List Empty
Customer Indicates A Whistle Noise From Dash During Certain Driving Parameters.
Customer Satisfaction Notification W39 Bed Step
Customer Satisfaction Notification W39 Bed Step
Rattle, Clunk, Chuckle Noise From C Pillar Of Crew And Mega Cab
(Revision A) Customer Indicates A Whistle Noise From Dash During Certain Driving Parameters.
Customer Satisfaction Notification W18 Front Tow Hooks
Customer Satisfaction Notification W39 Bed Step
Customer Indicates A Whistle Noise From Dash During Certain Driving Parameters.
No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle
6.7L New Oil Usage Information This bulletin provides information regarding the correct oil grade to use on the 6.7L...
Read full bulletin
Cummins used in the 2019 and newer HD Trucks. The following information is intended to eliminate confusion.
Trailer Detection For Heavy Duty Truck - Blind Spot And Trailer Merge Assist
Click Or Pop From Drag Link
Blind Spot Or Park Assist Warnings, False Activation
Volume Uncontrollable Or Stuck On High
Disinfectant Solution Recommended for COVID-19
Cargo Camera Image Off Center
Phone Contacts Will Not Load
Apps Or Icons Grayed Out
Trailer Detection For Heavy Duty Truck - Blind Spot And Trailer Merge Assist
Trailer Detection For Heavy Duty Truck - Blind Spot And Trailer Merge Assist
Trailer Detection For Heavy Duty Truck - Blind Spot And Trailer Merge Assist
Transmission
33 bulletinsGEAR - REACTION SUN
TRANSMISSION KIT - WITH TORQUE CONVERTER
TRANSMISSION KIT - WITH TORQUE CONVERTER
TRANSMISSION KIT - WITH TORQUE CONVERTER
TRANSMISSION KIT - WITH TORQUE CONVERTER
"Flash: Powertrain Control Module (PCM) Updates Customers may experience the following: 68RFE Transmission sump temperature derate.
Read full bulletin
This bulletin involves reprogramming the ECM/PCM with the latest available software."
Rapid Shifts, High RPMs, 40-50 mph (65-80 kph) Max Speed, Inability to Perform Transmission Quick learn.
SOLENOID, Transmission 2020 and 2021MY D2&DJ Before swapping the solenoid module on a repeatable P0755 or P0765, please...
Read full bulletin
ensure to download event data and send to contact copied below. This event data will assist with the root cause analysisof the module. Contact: FCA Redacted Content
UAV and UCV Radio Enhancements Customers may experience one or more of the following: ? **Wi-Fi hotspot connection failure.
Read full bulletin
? Speaker popping, crackle noise during Voice Recognition (VR) response and navigation guidance. ? Mobile Station Integrated Services Digital Network (MSISDN) missing from radio, no connected services working.** ? Lost radio presets. ? SXM favorite song not displaying/playing. ? Incorrect navigation address/location/directions. ? Lost navigation settings. ? SXM icon inoperative (D-Truck). ? Radio display screen is black when the ignition is on (Rear View Camera (RVC) not affected (D-Truck)). ? Radio freeze intermittent (RVC not affected (D-Truck)). ? Wireless connectivity pair or connection issue (D-Truck). ? Radio channel changes by itself (D-Truck). ? Backup camera has black display screen, or Only displays Check Entire Surroundings with black screen (occurs when vehicle is shifted immediately to reverse upon key-on before RVC signal is received, recoverable with key cycle) (D-Truck). ? High pitch chime noise (D-Truck). ? Contact list not loading (D-Truck). ? ?Device Not Supported? message (D-Truck). ? Remote app inoperative (D-Truck). ? Travel-Link fuel price incorrect (D-Truck). ? Backup camera gridlines missing (D-Truck). ? Unable to adjust volume (D-Truck). ? Radio may reset/reboots, turn itself off and then back on again (D-Truck). ? High pitch squeal, pop or humming sound coming from all of the speakers (WK RU Only). ? Radio display screen is black, intermittent (RVC not affected (WK RU Only)). ? Radio freeze intermittent (RVC not affected (WK RU Only)). ? Navigation stuck on loading screen or not appearing at all (WK RU Only). ? Radios resets when a wireless connectivity paired phone receives two text messages one after another simultaneously after approximately seven seconds. (ABD sales code). ? Speaker crackling noise on non amplified vehicles (WK RU, UAV Only). ? Active cal
Transmission Column Shifter Lever Feels Loose
Cluster Displays Message 4X4 Shift In Progress
Transmission Slip/Flare During Shifts With No Diagnostic Trouble Codes (DTCs) Set.
Read full bulletin
Manual Drive Learn Procedure.
Rapid Shifts, High RPMs, 40-50 mph (65-80 kph) Max Speed, Inability to Perform Transmission Quick learn.
SOLENOID, Transmission 2020 and 2021MY D2&DJ Before swapping the solenoid module on a repeatable P0755 or P0765, please...
Read full bulletin
ensure to download event data and send to contact copied below. This event data will assist with the root cause analysisof the module. Contact: FCA Redacted Content
Rapid Shifts, High RPMs, 40-50 mph (65-80 kph) Max Speed, Inability to Perform Transmission Quick learn.
SOLENOID, Transmission 2020 and 2021MY D2&DJ Before swapping the solenoid module on a repeatable P0755 or P0765, please...
Read full bulletin
ensure to download event data and send to contact copied below. This event data will assist with the root cause analysisof the module. Contact: FCA Redacted Content
Customer Satisfaction Notification W51 Steering Gear
Cluster Displays Message 4X4 Shift In Progress
Malfunction Indicator Lamp (MIL) Illumination.
Read full bulletin
Diagnostic Trouble Codes (DTCs) P0765 ? UD Solenoid Circuit, P0871 ? Transmission Fluid Pressure Sensor/Switch ?C? Circuit Performance, and/or P0755 ? 2C Solenoid Circuit, Set.
Gear Ratio DTC?s, Transmission Shift Concerns, Does Not Shift At Times, Shudders
Transmission Column Shifter Lever Feels Loose
PLATE - CLUTCH PRESSURE For 68RFE trans use selective fit pressure plates between the overdrive and reverse clutch...
Read full bulletin
packs and hence use all three 52119929A$, 52119930A$, 04799116A$ maintain clearance For 65RFE & 66RFE no selectives for this pressure plate: 65RFE use 04799116A$ 66RFE use 52119929A$
Transmission Slip/Flare During With No Diagnostic Trouble Codes (DTCs) Set.
Read full bulletin
Manual Drive Learn Procedure.
Rapid Shifts, High RPMs, 40-50 mph (65-80 kph) Max Speed, Inability to Perform Transmission Quick learn.
SOLENOID, Transmission 2020 and 2021MY D2&DJ Before swapping the solenoid module on a repeatable P0755 or P0765, please...
Read full bulletin
ensure to download event data and send to contact copied below. This event data will assist with the root cause analysisof the module. Contact: FCA Redacted Content
Transmission Column Shifter Lever Feels Loose
PLATE - CLUTCH PRESSURE For 68RFE trans use selective fit pressure plates between the overdrive and reverse clutch...
Read full bulletin
packs and hence use all three 52119929A$, 52119930A$, 04799116A$ maintain clearance For 65RFE & 66RFE no selectives for this pressure plate: 65RFE use 04799116A$ 66RFE use 52119929A$
Transmission Slip/Flare During With No Diagnostic Trouble Codes (DTCs) Set.
Read full bulletin
Manual Drive Learn Procedure.
Transmission Slip/Flare During Shifts With No Diagnostic Trouble Codes (DTCs) Set.
Read full bulletin
Manual Drive Learn Procedure.
Transmission Slip/Flare During Shifts With No Diagnostic Trouble Codes (DTCs) Set.
Read full bulletin
Manual Drive Learn Procedure.
Customer Satisfaction Notification W51 Steering Gear
Cluster Displays Message 4X4 Shift In Progress
MODULE, Trailer Tow (Integrated Trailer Brake Module For concern of error message ?Park Assist System Disabled?...
Read full bulletin
displayed on the Cluster with DTC U0137 stored or active, please review the communication path between the ITBM and PTS (Parktronics ? Park Assist System). Follow U0137 and Communication Diagnostic Procedure to rule out potential improper connector installation, damage harness / connector, water intrusion, or TPO issues. If the DTC U0137 is stored, please do 5 igniton cycles from bus sleep mode and verify if the DTC becomes active. If the DCT U0137 is active, please create and email a copy of the Scan Report to: FCA Redacted Content We will review the scan report and let you know next step as soon as we can. Please contact FCA Redacted Content for any questions. If no response in 15 minutes, proceed with repair.
Lighting
32 bulletinsWasher Fluid Warning Lamp Illuminated When Reservoir Is Full
LAMP - DOME
Tire Pressure Monitor (TPM) Service Information.
Read full bulletin
TPM Lamp On.
115V Power Outlet LED Always On The amber LED remains continuously illuminated, regardless of whether the switch button is activated.
Read full bulletin
This bulletin involves replacing the inverter switch.
LAMP - DOME
LAMP Courtesy/Ambient Courtesy / Ambient Lamp: Light guide not fully seated into the retainer during IP sub-assembly...
Read full bulletin
due to inconsistent operator installation effort, leading to latent BSR issue that manifests under customer usage conditions. Solution: remove and reinstall light guide to be fully seated in the bracket retainer.
"Washer Light On And Will Not Turn Off After Adding Washer Solvent."
LAMP - DOME
SWITCH Headlamp Before replacing the Headlamp Switch for faulty dimmer operation.
Read full bulletin
Please follow the next steps to corroborate if the Headlamp Switch is malfunctioning: 1.- Please disconnect and reconnect the headlamp Switch. And verify if the issue is corrected. 2.- Review the internal resistance of the switch: a.- For the Right Dimmer (IP) between Pins 6 & 3. The value should be around 5.74 KOhms, when in the lowest position to 311 ohms in the top position (Parade Detent). b.- For the left Dimmer (Ambient Light) between pins 8 & 3. The value should be around 14.52 KOhms, when in the lowest position to 182 ohms in the top position. If a problem is found in the resistor values. Please replace the Switch.
Tire Pressure Monitor (TPM) Service Information.
Read full bulletin
TPM Lamp On.
SWITCH - HEADLAMP
SWITCH - HEADLAMP
Dome Lamp LED And Incandescent Bulb Servicing.
Washer Light On And Will Not Turn Off After Adding Washer Solvent.
Malfunction Indicator Lamp (MIL) Illumination.
Read full bulletin
Diagnostic Trouble Code (DTC) P218F ? Reductant No Flow Detected set.
Service 4WD Lamp On, 4WD System Does Not Work, 4WD Service Lamp Flashing, Front Axle Disconnect Does Not Engage Or...
Read full bulletin
Disengage
Service 4WD Lamp On, 4WD System Does Not Work, 4WD Service Lamp Flashing, Front Axle Disconnect Does Not Engage Or...
Read full bulletin
Disengage
Right or Left Reverse Back Up Lamp Inoperative, Cluster Warning Message for a Lamp Out
Service 4WD Lamp On, 4WD System Does Not Work, 4WD Service Lamp Flashing, Front Axle Disconnect Does Not Engage Or...
Read full bulletin
Disengage
Service 4WD Lamp On, 4WD System Does Not Work, 4WD Service Lamp Flashing, Front Axle Disconnect Does Not Engage Or...
Read full bulletin
Disengage
Malfunction Indicator Lamp (MIL) Illumination.
Read full bulletin
Diagnostic Trouble Code (DTC) P218F ? Reductant No Flow Detected set.
Service 4WD Lamp On, 4WD System Does Not Work, 4WD Service Lamp Flashing, Front Axle Disconnect Does Not Engage Or...
Read full bulletin
Disengage
Heated Seat LED Indicator Turns On And Back Off.
Read full bulletin
One Or More Heated Seat DTC?s
Malfunction Indicator Lamp (MIL) Illumination.
Read full bulletin
Diagnostic Trouble Code (DTC) P207F ? Reductant Quality Performance Set.
Service 4WD Lamp On, 4WD System Does Not Work, 4WD Service Lamp Flashing, Front Axle Disconnect Does Not Engage Or...
Read full bulletin
Disengage
Heated Seat LED Indicator Turns On And Back Off.
Read full bulletin
One Or More Heated Seat DTC?s
Malfunction Indicator Lamp (MIL) Illumination.
Read full bulletin
Diagnostic Trouble Code (DTC) P207F ? Reductant Quality Performance Set.
Malfunction Indicator Lamp (MIL) Illumination.
Read full bulletin
Diagnostic Trouble Code (DTC) P218F ? Reductant No Flow Detected set.
Malfunction Indicator Lamp (MIL) Illumination.
Read full bulletin
Diagnostic Trouble Code (DTC) P207F ? Reductant Quality Performance Set.
Front End Cover, Cold Weather Cover FRONT END COLD WEATHER COVER CAN NOT BE INSTALLED ON VEHICLES WITH FRONT CAMERA IN THE GRILL.
Read full bulletin
Do Not Cover The Forward Collision Warning System Camera. An updated cover will be available by June 2020.
Front End Cover, Cold Weather Cover FRONT END COLD WEATHER COVER CAN NOT BE INSTALLED ON VEHICLES WITH FRONT CAMERA IN THE GRILL.
Read full bulletin
Do Not Cover The Forward Collision Warning System Camera. An updated cover will be available by June 2020.
Front End Cover, Cold Weather Cover FRONT END COLD WEATHER COVER CAN NOT BE INSTALLED ON VEHICLES WITH FRONT CAMERA IN THE GRILL.
Read full bulletin
Do Not Cover The Forward Collision Warning System Camera. An updated cover will be available by June 2020.
Fuel System
30 bulletins"Frequent Repairs Of Fuel System Components Such As Fuel Filters Numerous Stellantis vehicles having fuel line components replaced such as fuel filter.
Read full bulletin
Occasionally, components are replaced before their standard life expectancy or when not contaminated with debris "
"Frequent Repairs Of Fuel Line Components Such As Fuel Filters Numerous Stellantis vehicles having fuel line components replaced such as fuel filter.
Read full bulletin
Occasionally, components are replaced before their standard life expectancy or when not contaminated with debri "
"Frequent Repairs Of Fuel Line Components Such As Fuel Filters Numerous Stellantis vehicles having fuel line components replaced such as fuel filter.
Read full bulletin
Occasionally, components are replaced before their standard life expectancy or when not contaminated with debris "
CONVERTER - CATALYTIC
CONVERTER - CATALYTIC
Malfunction Indicator Lamp (MIL) Illuminated.
Read full bulletin
Diesel Exhaust Fluid (DEF) System Diagnostic Trouble Codes (DTCs) due to Hydrocarbon Contamination.
CONVERTER - CATALYTIC
CONVERTER - CATALYTIC
Customer Satisfaction Notification 90A Diesel Exhaust Fluid
"Rear Axle Vibration Shudder Or Chatter Customers may experience the following: A chatter, shudder, or vibration from the rear axle during turns.
Read full bulletin
NOTE: This may happen more as the vehicle ages, especially if the vehicle is used extensively for towing or hauling heavy loads. The cause of the concern may be due to degradation of the rear axle fluid. It is very important to follow the routine maintenance schedules on these vehicles when it comes to changing the rear axle fluid if the vehicle is used primarily for towing or hauling heavy loads. If you experience a vehicle with the above condition, please perform the proper maintenance procedures for the rear axle and replace the fluid first before replacing any hardware components. NOTE: This service bulletin is only applicable to vehicles that have no history of an axle fluid replacement. If the vehicle usage includes police, taxi, fleet, off-road or frequent trailer towing, regular axle fluid changes are required every 3 years or 30,000 miles (whichever comes first) per the Maintenance Schedule in the vehicle Owner's Manual. This bulletin involves changing the rear axle lube to possibly address a chatter, shudder or vibration."
Emissions Recall 06A - Vehicle Emission Control Information Label
Emissions Recall 06A - Vehicle Emission Control Information Label
wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
Upgrading To A Larger Capacity Fuel Tanks
DRIVE, Fan If a heavy duty diesel vehicle comes in with reports of loud fan noise or fan always on, please call FCA Redacted Content.
Read full bulletin
If no response within 15 minutes, proceed with repair
Guidelines For The Use Of Alternative Diesel Fuels.
Emissions Recall W38 Catalyst Y-Pipe
Metal Or Other Debris Contamination In The High Pressure Fuel System.
Read full bulletin
Star Parts Restriction Process
Metal Or Other Debris Contamination In The High Pressure Fuel System.
Read full bulletin
Parts Ordering, And Repair Process Information.
wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
TANK, Diesel Exhaust Fluid For a concern of Diagnostic Trouble Code (DTC) P207F for a vehicle manufacturing date after...
Read full bulletin
7/22/2021 for model year 2020 and 2021, please contact FCA Redacyed Content before replacement of any components. If no response in 15 minutes, proceed with repair
TANK, Diesel Exhaust Fluid For a concern of Diagnostic Trouble Code (DTC) P207F for a vehicle manufacturing date after...
Read full bulletin
7/22/2021 for model year 2020 and 2021, please contact FCA Redacyed Content before replacement of any components. If no response in 15 minutes, proceed with repair
Radio Enhancements This bulletin involves updating the radio software level to 1848.34.
Read full bulletin
Customers may experience one or more of the following:Radio display screen flickers. Radio resets with RPM less than 1000 RPM (DT and JL with 3.0L Diesel). Clock loses 6 seconds per day (JL with 5 inch screen). Ghost Touch, features, modes and App?s changing without drivers input. Bluetooth pop noise. Pop message ?SXM Wait? displayed for extended period of time. The radio resets.
Metal Or Other Debris Contamination In The High Pressure Fuel System.
Read full bulletin
Parts Ordering, And Repair Process Information.
Radio Enhancements This bulletin involves updating the radio software level to 1848.34.
Read full bulletin
Customers may experience one or more of the following:Radio display screen flickers. Radio resets with RPM less than 1000 RPM (DT and JL with 3.0L Diesel). Clock loses 6 seconds per day (JL with 5 inch screen). Ghost Touch, features, modes and App?s changing without drivers input. Bluetooth pop noise. Pop message ?SXM Wait? displayed for extended period of time. The radio resets.
Metal Or Other Debris Contamination In The High Pressure Fuel System.
Read full bulletin
Parts Ordering, And Repair Process Information.
Emissions Recall W38 Catalyst Y-Pipe
Possible Driveability Issues due to the Winter-Blend Fuel into the Warmer Season
Compressor RAM HD/CC.
Read full bulletin
For AC Compressor, If you detected any issue related with: The AC blows warm air, Not Cold, Not cold enough. There is an investigation in the HVAC system If you detected an issue in the HVAC system, follow the procedure "Heating and Air Conditioning Diagnosis and Testing (A/C PERFORMANCE)" Prior to replacement compressor please check first the Temperature on the Evaporator: at 5C +/- 2 C & compressor cycling. If you review it and the compressor gets the temperature & it cycling, please continue to your work in other possible HVAC issue. If you have any question or you need more information you can contact us by phone or email contact FCA Redacted Content or by email: FCA Redacted Content If no response in 15 minutes, proceed with repair.
wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
Pre-Delivery & Maintenance
20 bulletinsVerify "Z" part number availability.
Read full bulletin
Order a "Z" part number for all Exchange Orders: Warranty, Mopar, Customer pay and Service contract. Order"68" part number for New unsold units only
Warranty Newsletter Volume 11, Issue 6
FCA Caribbean Warranty Newsletter Volume 11, Issue 6
FCA Caribbean Warranty Newsletter Volume 11, Issue 4
Warranty Newsletter Volume 11, Issue 4
Backup Camera Poor Image Quality Inspection
FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC
Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service...
Read full bulletin
Library for specifications so a suitable alternative can be used
TORSION ROD, Storage Bin (Rambox) If the Rambox storage bin Torsion Rods are being replaced for the lid not opening...
Read full bulletin
issue, replace the complete Rambox Bin and Lid assembly with all of the sub components instead of just replacing the Torsion Rods only.Please ship the complete Rambox Bin and Lid assembly without dis-assembling the lid or hinges to QEC. Please contact FCA Redacted Content to set up the part return to QEC. If no response in 15 minutes, proceed with repair.
Safety Recall Z20- Electronic Stability Control MY22 Repair Information
TORSION ROD, Storage Bin (Rambox) If the Rambox storage bin Torsion Rods are being replaced for the lid not opening...
Read full bulletin
issue, replace the complete Rambox Bin and Lid assembly with all of the sub components instead of just replacing the Torsion Rods only.Please ship the complete Rambox Bin and Lid assembly without dis-assembling the lid or hinges to QEC. Please contact FCA Redacted Content to set up the part return to QEC. If no response in 15 minutes, proceed with repair.
TORSION ROD, Storage Bin (Rambox) If the Rambox storage bin Torsion Rods are being replaced for the lid not opening...
Read full bulletin
issue, replace the complete Rambox Bin and Lid assembly with all of the sub components instead of just replacing the Torsion Rods only.Please ship the complete Rambox Bin and Lid assembly without dis-assembling the lid or hinges to QEC. Please contact FCA Redacted Content to set up the part return to QEC. If no response in 15 minutes, proceed with repair.
Safety Recall Z20- Electronic Stability Control MY22 Repair Information
LATCH, Storage Bin Lid (Rambox) If the Rambox storage bin lid latch is being replaced for the lid not opening or...
Read full bulletin
latching properly, replace the latch and lid assembly with all of the sub components instead of just replacing the latch only. Do not replace the Rambox. Please ship all the replaced components to QEC. Please contact FCA Redacted Content or FCA Redacted Content to set up the part return to QEC. If no response in 15 minutes, proceed with repair.
CABLE ASSY, Power Sliding Backlite Power Sliding Backlite inop, binding.
Read full bulletin
When customer comes in for Power Sliding Backlite inop or binding make note of what condition the part is in and take pictures before disassembly. Please send pictures to FCA Redacted Content and load to the warranty claims system.
Safety Recall Z20- Electronic Stability Control MY22 Repair Information
Safety Recall Z20- Electronic Stability Control MY22 Repair Information
TORSION ROD, Storage Bin (Rambox) If the Rambox storage bin Torsion Rods are being replaced for the lid not opening...
Read full bulletin
issue, replace the complete Rambox Bin and Lid assembly with all of the sub components instead of just replacing the Torsion Rods only.Please ship the complete Rambox Bin and Lid assembly without dis-assembling the lid or hinges to QEC. Please contact FCA Redacted Content to set up the part return to QEC. If no response in 15 minutes, proceed with repair.
LATCH, Storage Bin Lid (Rambox) If the Rambox storage bin lid latch is being replaced for the lid not opening or...
Read full bulletin
latching properly, replace the latch and lid assembly with all of the sub components instead of just replacing the latch only. Do not replace the Rambox. Please ship all the replaced components to QEC. Please contact FCA Redacted Content or FCA Redacted Content to set up the part return to QEC. If no response in 15 minutes, proceed with repair.
CABLE ASSY, Power Sliding Backlite Power Sliding Backlite inop, binding.
Read full bulletin
When customer comes in for Power Sliding Backlite inop or binding make note of what condition the part is in and take pictures before disassembly. Please send pictures to FCA Redacted Content and load to the warranty claims system.
Brakes
17 bulletinsDiagnostic Trouble Code (DTC) C0050-00-Brake System Hydraulic Leak Set After Recent Repair.
MODULE - ANTI-LOCK BRAKE SYSTEM
MODULE - ANTI-LOCK BRAKE SYSTEM
MODULE - ANTI-LOCK BRAKE SYSTEM
MODULE - ANTI-LOCK BRAKE SYSTEM
PUMP, Vacuum For DTC Code P258B - ELECTRONIC VACUUM PUMP PERFORMANCE.
Read full bulletin
Due to brake vacuum pumps returned with trouble not found, please follow the proper diagnostics outline in the service library this also includes checking all electrical and vacuum hose connections prior to replacement of the vacuum pump. This will avoid unnecessary repair and potential charge back on the vacuum pump.
Flash: Anti-lock Brake System (ABS) Enhancements This bulletin involves reprogramming the ABS module with the latest software available.
Read full bulletin
Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set:C006A-49 - Multi-Axis Acceleration Sensor - Internal Electronic Failure.
INSTRUMENT PANEL, Base Panel (Top Pad, Leather) If you are replacing a leather instrument panel top pad for any leather...
Read full bulletin
defects (bubbling, delamination, wrinkling, etc.), please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair. Please send pictures of the leather defect to FCA Redacted Content.
Uneven Front Brake Pad Wear This bulletin involves inspecting the front brake pads for uneven wear and it...
Read full bulletin
involvesre-torquing front brake fasteners and checking for proper caliper slide action. The customer may comment on the following: Unusual noise when braking, likely a grinding noise as though pads are wornout.
Service Trailer Brake Warning Message Displayed On The Cluster
INSTRUMENT PANEL, Base Panel (Top Pad, Leather) If you are replacing a leather instrument panel top pad for any leather...
Read full bulletin
defects (bubbling, delamination, wrinkling, etc.), please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair. Please send pictures of the leather defect to FCA Redacted Content.
Uneven Front Brake Pad Wear This bulletin involves inspecting the front brake pads for uneven wear and it...
Read full bulletin
involvesre-torquing front brake fasteners and checking for proper caliper slide action. The customer may comment on the following: Unusual noise when braking, likely a grinding noise as though pads are wornout.
Service Trailer Brake Warning Message Displayed On The Cluster
Antilock Brake System (ABS) Lamp On, Rear Wheel Sensor DTC?s Present
Flash: Anti-lock Brake System (ABS) Enhancements This bulletin involves reprogramming the ABS module with the latest software available.
Read full bulletin
Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set:C006A-49 - Multi-Axis Acceleration Sensor - Internal Electronic Failure.
Service Trailer Brake Warning Message Displayed On The Cluster
INSTRUMENT PANEL, Base Panel (Top Pad, Leather) If you are replacing a leather instrument panel top pad for any leather...
Read full bulletin
defects (bubbling, delamination, wrinkling, etc.), please contact FCA Redacted Content. Please send pictures of the leather defect to FCA Redacted Content. If no response in 15 minutes, proceed with repair.
HVAC & Climate
15 bulletinsCORE - HEATER
CORE - HEATER
CORE - HEATER
Left Hand Drivers Side Mirror Takes Longer to Defrost Or Clear Than Right Side Passenger
HVAC Housing Service This bulletin informing the Technician about an HVAC housing redesign with components that need...
Read full bulletin
to be serviced together when servicing the HVAC housing. Customers may experience the following:Poor Air conditioning system performance (Slow or excess time to cool down). HVAC is slow to cool, left center instrument panel outlet is warmer than right side instrument panel outlets.
Left Hand Drivers Side Mirror Takes Longer to Defrost Or Clear Than Right Side Passenger
Left Hand Drivers Side Mirror Takes Longer to Defrost Or Clear Than Right Side Passenger
A/C Performance Not As Hot/Cold On Driver Side - DTC's B11CB-92, B11CB-11
A/C does not cool and vehicle is low on Freon charge but no leak is found with sniffer or black light anywhere in the...
Read full bulletin
system
High Speed Blower Position Inoperable When Using Plow Controls.
A/C Performance Not As Hot/Cold On Driver Side - DTC's B11CB-92, B11CB-11
High Speed Blower Position Inoperable When Using Plow Controls.
HVAC Housing Service This bulletin informing the Technician about an HVAC housing redesign with components that need to...
Read full bulletin
be serviced together when servicing the HVAC housing. Customers may experience the following: Poor Air conditioning system performance (Slow or excess time to cool down). HVAC is slow to cool, left center instrument panel outlet is warmer than right side instrument panel outlets.
HVAC Housing Service This bulletin informing the Technician about an HVAC housing redesign with components that need to...
Read full bulletin
be serviced together when servicing the HVAC housing. Customers may experience the following: Poor Air conditioning system performance (Slow or excess time to cool down). HVAC is slow to cool, left center instrument panel outlet is warmer than right side instrument panel outlets.
(Revision B) Customer Indicates A Whistle Noise Is Coming From The Dash During Certain Driving Conditions And HVAC...
Read full bulletin
Settings
Steering
12 bulletinsNoise In Steering Column Tailshaft When Turning Steering Wheel This bulletin involves inspecting and replacing the steering column if necessary.
Read full bulletin
The customer may notice the following:A noise coming from the tailshaft of the steering column while turning.
UAV and UCV Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to:...
Read full bulletin
39.6.The repair procedure must be followed step by step. If the radio is not updated with the correct software level at the correct time the radio can be damaged. If the radio was damaged by not following the repairprocedure the radio may need to be replaced. Customers may experience one or more of the following: Lost radio presets. SXM favorite song not displaying/playing. Radio display screen is black, intermittent. Radio freeze intermittent. Incorrect navigation address/location/directions. Bluetooth pair or connection issue. Radio channel changes by itself. SXM icon inoperative. Backup camera has black display screen. High pitch chime noise. Contact list not loading. ?Device Not Supported? message. Remote app inoperative. Travel-Link fuel price incorrect. Backup camera gridlines missing. Unable to adjust volume. In addition the following enhancements are included: Heavy Duty (HD) Truck USB HUB improvements. HD Truck heated steering wheel improvements.
Cluster Displays Blind Spot Alert Off Incompatible Trailer Message, Left Steering Wheel Switches Do Not Allow Update Or...
Read full bulletin
Change
Cluster Displays Blind Spot Alert Off Incompatible Trailer Message, Left Steering Wheel Switches Do Not Allow Update Or...
Read full bulletin
Change
Noise In Steering Column Tailshaft When Turning Steering Wheel This bulletin involves inspecting and replacing the steering column if necessary.
Read full bulletin
The customer may notice the following:A noise coming from the tailshaft of the steering column while turning.
If replacing the steering linkage or drag link inner tie rod assembly at the pitman arm on a vehicle built before...
Read full bulletin
Febuary 14 th, 2008, verify that the pitman arm part number is 68039930AA. The part number is embossed on the pitman arm.~If the pitman arm is not a 68039930AA, it must be replaced with a 68039930AA.~ Issue 2: For 2003 to 2007 MY only. If the OE steering linkage has been replaced with 52122362AA, 52122362AB, 52122362AC, 52122362AD, 52122362AE, or 52122362AF and pitman arm 68039930AA the following service parts are available.
Cluster Displays Blind Spot Alert Off Incompatible Trailer Message, Left Steering Wheel Switches Do Not Allow Update Or...
Read full bulletin
Change
Cluster Displays Blind Spot Alert Off Incompatible Trailer Message, Left Steering Wheel Switches Do Not Allow Update Or...
Read full bulletin
Change
Hands On Steering Wheel Message In EVIC
Heated Steering Wheel, Steering Wheel Switch Controls Inoperative
Heated Steering Wheel, Steering Wheel Switch Controls Inoperative
Heated Steering Wheel, Steering Wheel Switch Controls Inoperative
Hybrid & EV
11 bulletinsFCA Caribbean Warranty Bulletin ID-24-16Rev.
Read full bulletin
Announces the addition of the Rear AxleAssembly replacementfor 2019 - 2024 RAM 3500 Cab Chassis (DD), RAM 4500/ 5500 Cab Chassis (DP), RAM 3500 Pickup (D2), RAM 2500 Pickup (DJ), RAM 1500 Pickup (DS) and RAM 1500 Pickup (DT)vehicles to the Powertrain Pre-Authorization program to ensure proper repair of Rear AxleAssembly failures and to assist in quality improvements. REV.A
WARRANTY BULLETIN D-24-15 announces the addition of the Rear Axle Assembly replacement for 2019 - 2024 RAM 3500 Cab...
Read full bulletin
Chassis (DD), RAM 4500/ 5500 Cab Chassis (DP), RAM 3500 Pickup (D2), RAM 2500 Pickup (DJ), RAM 1500 Pickup (DS) and RAM 1500 Pickup (DT) vehicles to the Powertrain Pre-Authorization program for all dealers (Base, Plus & Premium) to ensure proper repair of Rear Axle Assembly failures and to assist in quality improvements. REV.A
Wireless Qi Charger Not Charging
Wireless Qi Charger Not Charging
Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev.
Read full bulletin
B)
Wireless Qi Charger Not Charging
Wireless Qi Charger Not Charging
Wireless Qi Charger Not Charging
Wireless Qi Charger Not Charging
Wireless Qi Charger Not Charging
Wireless Qi Charger Not Charging
Suspension
8 bulletinsShock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts.
"Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts.
Read full bulletin
"
DAMPER - STRUT
USB PORT, Media Hub For Android Auto and Apple Carplay issues, do not replace this part.
Read full bulletin
Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Verify the functionality of these applications using an OEM Apple Lightning cable or an OEM provided USB cable for Android phones before performing any additional troubleshooting. For questions regarding Android Auto or Apply Carplay functionality, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.
USB PORT, Media Hub For Android Auto and Apple Carplay issues, do not replace this part.
Read full bulletin
Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Verify the functionality of these applications using an OEM Apple Lightning cable or an OEM provided USB cable for Android phones before performing any additional troubleshooting. For questions regarding Android Auto or Apply Carplay functionality, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.
MAT, Front Seat Cushion, Suspension If there is a BSR/Noise/Creak or misinstallation or damaged part related to the...
Read full bulletin
Flex Mat, the Spring, the Seat Bottom or Seat Cushion of the Front Seats DO NOT DISASSEMBLE the components. Please contact FCA Redacted Content. If no response, please leave a message and send an e-mail to FCA Redacted Content and FCA Redacted Content If no response in 15 minutes, proceed with repair.
DJ D2 Air Suspension Related Components For an air suspension light or any air suspension concern on 2019 or 2020 MY DJ...
Read full bulletin
D2, please call Phil Cataldo at (248) 220-0559 or Yussimil Libera at (248) 550-6086. If no response in 15 minutes, proceed with repair. Please be sure to accurately document the events and conditions associated with these concerns.
Air Suspension Related Components For an air suspension light or any air suspension concern on 2020MY DJ D2, please...
Read full bulletin
call Phil Cataldo at (248) 220-0559. If no response in 15 minutes, proceed with repair. Please be sure to accurately document the events and conditions associated with these concerns.
Tires & Wheels
6 bulletinsTrailer Tire Pressure Monitor (TTPM) Programming Tips And Operation Information.
5th Wheel/Gooseneck Trailer Hitch Does Not Fit
Oversized Tire Calibration For Customized Jeep Wrangler, Gladiator, 2019 Ram Heavy Duty DJ, MVP Update Required, MVP...
Read full bulletin
Hotline
5th Wheel/Gooseneck Trailer Hitch Does Not Fit
Oversized Tire Calibration For Customized Jeep Wrangler, Gladiator, 2019 Ram Heavy Duty DJ, MVP Update Required, MVP...
Read full bulletin
Hotline
Oversized Tire Calibration For Customized Jeep Wrangler And Galdiator, 2019 Ram Heavy Duty DJ, MVP Update Required, MVP...
Read full bulletin
Hotline
Software & Calibration
6 bulletinsDiagnostic Trouble Code (DTC) P1400 ? Aftermarket Calibration Detected/Warranty Coverage Confirmation Required, Setting...
Read full bulletin
Falsely.
UAX And UCX KR20.12 To PR40.1 Software Version Updates
Safety Recall W44 Bed Step Updated Dealer Instructions
Updated Power Side Step Diagnosis And Testing Procedure This bulletin is to communicate that the power side step...
Read full bulletin
diagnosis and testing procedure has been updated in service information.
Updated Power Side Step Diagnosis And Testing Procedure This bulletin is to communicate that the power side step...
Read full bulletin
diagnosis and testing procedure has been updated in service information.
Safety Recall W44 Bed Step Updated Dealer Instructions
Air Bags & Safety
1 bulletinSeatbelt Slow Retraction.