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#BS-2021-PET389-5A86

2021 Peterbilt 389

Based on reports from 1 owners and 6 recalls for this exact model.

Complaints
1
Crashes
0
Fires
0
Recalls
6
TSBs
56

Preliminary Verdict

Green Light

Based on 1 complaints, 0 crashes, 0 fires, and 6 recalls.

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Mechanic Inspection Checklist

!Check the Electrical System:instrument Panel:speedometer/odometerHIGH

1 owners reported electrical system:instrument panel:speedometer/odometer issues — failures commonly reported around 671K miles.

+ 3 more items in full checklistUnlock

30,000-Mile Cost Projection

Best Case

$X,XXX

Most Likely

$X,XXX

Worst Case

$X,XXX

Top cost driver: Electrical System:instrument Panel:speedometer/odometer (1 reports).

Includes fuel costs, common repairs, and recall riskUnlock

Also in your report

Owner Intelligence

AI-synthesized themes from real complaints

Buyer Lot Checklist

Questions, test drive checks, walk-away triggers

Negotiation Talking Points

Data-backed dollar deductions

Buy / Skip Verdict

Final recommendation with conditions

10 sections total in the full reportUnlock all

Where the complaints fall

Electrical System:instrument Panel:speedometer/odometer1 (100%)

2021 Peterbilt 389: Known Issues & Problem Areas

Electrical System:instrument Panel:speedometer/odometer Issues

Electrical System:instrument Panel:speedometer/odometer complaints account for 100% of all reports filed for the 2021 Peterbilt 389, with 1 owners filing complaints with NHTSA. The median mileage at time of complaint is 671,000 miles, suggesting issues tend to surface around the 671K-mile mark.

Data sourced from NHTSA owner complaints and community reports. The full report analyzes severity, repair costs, and failure patterns for each category.

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Repair costs • Negotiation scripts • Mechanic checklist • Buy/skip verdict

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Recall History (6 recalls)

20V506000Sep 2020

POWER TRAIN:AXLE ASSEMBLY

PACCAR Incorporated (PACCAR) is recalling certain 2020-2021 Peterbilt 348, 365, 367, 389, 520, 567 and Kenworth T800, T880, W900, W990 vehicles equipped with Watson and Chalin steerable lift axle suspension systems (model SL2065). The axles may have lower rear pivot bolts that are not long enough to sufficiently engage the locking feature of the corresponding nuts.

21V080000Mar 2021

ENGINE

PACCAR Incorporated (PACCAR) is recalling certain 2021-2022 Kenworth T680, T880, W990, T800, W900 and Peterbilt 579, 567, 389, 367 vehicles equipped with a Cummins X15 engine. The capscrews that attach the flywheel to the crankshaft may have been improperly torqued, allowing the flywheel to detach.

21V648000Mar 2022

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS

PACCAR, Inc. (PACCAR) is recalling certain 2021-2022 Peterbilt 367, 389, 567, and 579 vehicles. The cross member mounted Hill Start Assist valve assembly may have insufficient clearance to the rear axle, causing damage to the rear brake hose and loss of the rear brake signal.

21V906000Jan 2022

ELECTRICAL SYSTEM:SOFTWARE

PACCAR Incorporated (PACCAR) is recalling certain 2019-2022 Kenworth T880, W990, Peterbilt 567, 579, 389, and 2022 Peterbilt 536, 537 wrecker and auto hauler vehicles. The work brake (winch brake) may unintentionally disengage the service brakes during winching operations, causing the vehicle to roll.

24V190000Dec 2025

POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT

PACCAR Incorporated (PACCAR) is recalling certain 2021-2024 Peterbilt 365, 367, 389, 535, 536, 537, 548, 567, 579, and 2021-2025 Kenworth T180, T280, T380, T480, T680, T880 and W990 trucks. The right-hand gear shifter stalk connectors may have been improperly crimped, resulting in a loss of communication.

+ 1 more recall in the full report

Recall severity analysis & seller scripts

The full report rates each recall's severity and gives you scripts for asking the seller about recall completion.

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About this data

NHTSA Complaints

Federal database of owner-filed safety complaints. 1 records for this vehicle.

NHTSA Recalls

Manufacturer-issued safety recalls. 6 recalls found for this vehicle.

Repair Cost Data

Real-world repair costs from owner reports and independent databases.

2021 Peterbilt 389: Frequently Asked Questions

What is the most common problem with the 2021 Peterbilt 389?
The most commonly reported issue with the 2021 Peterbilt 389 is related to the electrical system:instrument panel:speedometer/odometer, with 1 complaints filed with NHTSA.
Is the 2021 Peterbilt 389 reliable?
The 2021 Peterbilt 389 has 1 complaints, 0 crash reports, and 0 fire reports filed with NHTSA. The full report analyzes whether these numbers indicate real risk or are proportional to the vehicle’s popularity.
How much does it cost to fix 2021 Peterbilt 389 problems?
Repair costs vary by issue. The full BumperScan report includes detailed repair cost estimates (low/median/high) for every major issue, plus a 30,000-mile total cost of ownership projection.
Does the 2021 Peterbilt 389 have any recalls?
Yes, the 2021 Peterbilt 389 has 6 recalls on record. The full report includes recall severity analysis and scripts for asking the seller about recall completion.
What mileage do Peterbilt 389 problems start?
Based on 1 complaints with mileage data, the median mileage at time of complaint is 671,000 miles. The highest concentration of reported issues occurs in the 150K+ mile range. The full report breaks down exactly which components fail at each mileage bracket.
What’s in the full report?
10 sections of AI analysis: severity-ranked issues, component scores (0-100), 30K-mile cost projection, failure timeline by mileage, recall details with seller scripts, owner sentiment analysis, mechanic checklist, buyer lot checklist, negotiation ammo with dollar figures, and a buy/skip verdict.
How is this different from free NHTSA data?
NHTSA gives you raw complaint text. BumperScan cross-references 2.1M+ complaints with community repair cost data, EPA fuel data, and recall records — then uses AI to synthesize it into actionable advice with dollar figures.
How is this different from Carfax?
Carfax is VIN-specific history ($45/report). BumperScan is model-level reliability intelligence — what problems this car is known for, what they cost, and whether you should buy it. Complementary, not competing.
What if the report isn’t useful?
100% money-back guarantee. If the report doesn’t help you make a more informed decision, we’ll refund you — no questions asked.
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