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#BS-2020-PET389-5A86

2020 Peterbilt 389

Based on reports from 0 owners and 5 recalls for this exact model.

Complaints
0
Crashes
0
Fires
0
Recalls
5
TSBs
45
✅

Preliminary Verdict

Green Light

Based on 0 complaints, 0 crashes, 0 fires, and 5 recalls.

See full verdict with buy/skip conditions

Preview: What's in your full report

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30,000-Mile Cost Projection

Best Case

$X,XXX

Most Likely

$X,XXX

Worst Case

$X,XXX
Includes fuel costs, common repairs, and recall riskUnlock

Also in your report

Owner Intelligence

AI-synthesized themes from real complaints

Buyer Lot Checklist

Questions, test drive checks, walk-away triggers

Negotiation Talking Points

Data-backed dollar deductions

Buy / Skip Verdict

Final recommendation with conditions

10 sections total in the full reportUnlock all

Don't negotiate blind — know what this car costs to own

Repair costs • Negotiation scripts • Mechanic checklist • Buy/skip verdict

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Recall History (5 recalls)

19V911000Feb 2020

POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT

PACCAR Incorporated (PACCAR) is recalling certain 2020 Kenworth T800, T880 and W990 and Peterbilt 348, 367, 389, 520, and 567 vehicles. The forward rear axle output shafts may have been improperly heat treated during manufacturing, possibly resulting in the shafts fracturing.

20V130000Apr 2020

ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES

PACCAR Incorporated (PACCAR) is recalling certain 2015-2020 Peterbilt 365, 389, 567, and 579 vehicles equipped with a left-hand under hood jumper terminal (option code 2539410). The positive battery jumper terminal cable may be too long, allowing it to chafe against the left front suspension spring and result in an electrical short circuit.

20V506000Sep 2020

POWER TRAIN:AXLE ASSEMBLY

PACCAR Incorporated (PACCAR) is recalling certain 2020-2021 Peterbilt 348, 365, 367, 389, 520, 567 and Kenworth T800, T880, W900, W990 vehicles equipped with Watson and Chalin steerable lift axle suspension systems (model SL2065). The axles may have lower rear pivot bolts that are not long enough to sufficiently engage the locking feature of the corresponding nuts.

21V906000Jan 2022

ELECTRICAL SYSTEM:SOFTWARE

PACCAR Incorporated (PACCAR) is recalling certain 2019-2022 Kenworth T880, W990, Peterbilt 567, 579, 389, and 2022 Peterbilt 536, 537 wrecker and auto hauler vehicles. The work brake (winch brake) may unintentionally disengage the service brakes during winching operations, causing the vehicle to roll.

22V277000Nov 2022

STEERING:CRITICAL FASTENERS

PACCAR Incorporated (PACCAR) is recalling certain 2018-2020 Kenworth T270, T370, T440, T470, T660, T680, T880, T800, W900, W990; and 2018-2020 Peterbilt 330, 337, 348, 365, 367, 389, 520, 567, and 579 vehicles. The Dana D-Series axle steer arm fasteners that attach the steering arm to the steering knuckle may fail.

Recall severity analysis & seller scripts

The full report rates each recall's severity and gives you scripts for asking the seller about recall completion.

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About this data

NHTSA Complaints

Federal database of owner-filed safety complaints. 0 records for this vehicle.

NHTSA Recalls

Manufacturer-issued safety recalls. 5 recalls found for this vehicle.

Repair Cost Data

Real-world repair costs from owner reports and independent databases.

Other Peterbilt 389 Model Years

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2020 Peterbilt 389: Frequently Asked Questions

What is the most common problem with the 2020 Peterbilt 389?
Based on NHTSA data, the 2020 Peterbilt 389 has 0 total complaints on file.
Is the 2020 Peterbilt 389 reliable?
The 2020 Peterbilt 389 has 0 complaints, 0 crash reports, and 0 fire reports filed with NHTSA. The full report analyzes whether these numbers indicate real risk or are proportional to the vehicle’s popularity.
How much does it cost to fix 2020 Peterbilt 389 problems?
Repair costs vary by issue. The full BumperScan report includes detailed repair cost estimates (low/median/high) for every major issue, plus a 30,000-mile total cost of ownership projection.
Does the 2020 Peterbilt 389 have any recalls?
Yes, the 2020 Peterbilt 389 has 5 recalls on record. The full report includes recall severity analysis and scripts for asking the seller about recall completion.
What mileage do Peterbilt 389 problems start?
Mileage data is limited for this vehicle. The full report analyzes available data to identify failure patterns by mileage range.
What’s in the full report?
10 sections of AI analysis: severity-ranked issues, component scores (0-100), 30K-mile cost projection, failure timeline by mileage, recall details with seller scripts, owner sentiment analysis, mechanic checklist, buyer lot checklist, negotiation ammo with dollar figures, and a buy/skip verdict.
How is this different from free NHTSA data?
NHTSA gives you raw complaint text. BumperScan cross-references 2.1M+ complaints with community repair cost data, EPA fuel data, and recall records — then uses AI to synthesize it into actionable advice with dollar figures.
How is this different from Carfax?
Carfax is VIN-specific history ($45/report). BumperScan is model-level reliability intelligence — what problems this car is known for, what they cost, and whether you should buy it. Complementary, not competing.
What if the report isn’t useful?
100% money-back guarantee. If the report doesn’t help you make a more informed decision, we’ll refund you — no questions asked.
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