2020 Peterbilt 389 TSBs

This update provides customers with additional time to service their trucks before a DEF-related derate occurs. The software is being offered to customers in alignment with recently updated regulatory agency guidance.

This update provides customers with additional time to service theirtrucks before a DEF-related derate occurs. The software is being offered to customers in alignment withrecently updated regulatory agency guidance."

engines.

When troubleshooting Cummins X15 fault codes 555 or 556, follow this additional testing, inspection, and documentation procedure to help identify the root cause of dusted engines. This is not a stand-alone process but must be used alongside Cummins troubleshooting steps. Cummins Quickserve will reference this bulletin for fault codes 555 or 556.

A new Starter Troubleshooting Guide has been created to provide a comprehensive list of starting system checks, which should reduce unnecessary starter replacements and associated warranty claims. Engine starting system warranty claims now require a completed Starter Checklist, a Battery Pack Midtronics Report, and a Cable Drop Midtronics Report. Claims filed without these documents may be denied.

With full suspension articulation, HCV bracket flexes and toggles over center the HCV linkage, which results in either deflated airbags or makes them unable to inflate. Fix-as-fail start date is 07/30/2024.

Cummins X15, X12, ISX12, ISX12N, L9N, PX-7, and PX-9 engines The technology will leverage the existing Remote Diagnostic cs hardware to deliver secure software updates remotely. This will reduce downtime and save on maintenance costs for eligible vehicles.

(HCV) arm may be rubbing on other components when the bend in the arm is facing outboard. Flipping the bend in the HCV arm inboard prevents the rub.

weather.

PACCAR MX-11 and MX-13 EPA 2021 Emissions engines. Production-level components are now available to make these vehicles compliant.

Crossmember mounted Hill Start Assist valve may not have sufficient clearance to the rear axle, resulting in hose or fitting damage. Damage could cause the loss of rear brake signal, resulting in reduced braking capability and increasing the risk of a crash.

Cummins Recall C2402.

A defect, which relates to motor vehicle safety, may exist in certain Model 365, 389, 567, and 579 vehicles manufactured between April 18, 2014 and March 09, 2020 with a left-hand under hood jumper start terminal. Jumper terminal battery cables may be too long, or eligible for improved routing. Battery cables that are too long may chafe against the left front suspension leaf spring, which could cause a short circuit, fire under the hood, or increased risk of crash. "

certain Model 365, 389, 567, and 579 vehicles manufactured between April 18, 2014 and September 30, 2019 with a left-hand under hood jumper start terminal. Your vehicle may have jumper terminal battery cables that are too long, or are eligible for improved routing. Battery cables that are too long may chafe against the left front suspension leaf spring, which could cause a short circuit, fire under the hood, or increased risk of crash.

in certain model 348, 367, 389, 520 or 567 vehicles manufactured between November 22, 2019 and December 5, 2019. Output shafts may not have been correctly heat-treated and could break near the pinion nut. Resolution is to inspect the driveshaft to verify the julian date, and if witin th esupect date rate,, replace the output shaft.

control unit (VECU2) and digital display (DD). Steps have also been added to the PACCAR Common Rail Injection 2 (PCI2) software verification.

A new door harness design has been developed to prevent failures. Fix-As-Fail start date is 11/11/2024.

Pressure Sensors for MX-13 -2, EMY19 Per Environment and Climate Change Canada (ECCC) regulations and guidance (Canadian Environmental Protection Act, 1999 (CEPA)), a letter has been provided to owners of Canadian registered chassis that provides a list of emissions components that have been reported (to ECCC) as having a defect.

chafing of the battery cables.

As a temporary solution, after PACCAR confirms a DEF sensor is not available, a temporary software update will allow a vehicle to continue operation with a failed DEF sensor by disabling the DEF sensor diagnostics.

appropriate tests for battery warranty are performed in order to prevent battery warranty claims filed with incorrect or incomplete information.

03/6/2006 to 1/20/2020, the clamps that secure the SOC exhaust stacks may not be tightened properly. This may allow the exhaust stack to rotate and contact the cab or sleeper.

latest prognostics bulletin verbiage.

The bulletin will be updated when more information is available."

This is not a stand-alone procedure. Cummins Quickserve troubleshooting will specify the use of these procedures while troubleshooting specific fault codes.

Service Information Record (SIR) at the time of RO open date to qualify. Also, Through Standard Warranty or any applicable active Extended Warranty verbiage was removed from Warranty section.

Recommended Repair T016C has been updated from 6.4 hours to 6.9 hours. SRT codes updated in PRWS Claim Coding Table: B25-17A for 6.9 hours created to replace all other codes. 26-040: Warranty section updated to include 0.5 hours for test drive. Recommended Repair 26040C has been updated from 6.4 hours to 6.9 hours. SRT codes updated in PRWS Claim Coding Table: B25-17A for 6.9 hours created to replace all other codes.

The issue can be temporarily resolved using any one of the included procedures.

2 chassis added to the chassis list. Peterbilt: Dealers should check the chassis list and SIR weekly for VIN changes. 10 chassis added to the chassis list."

Torque specifications for these fasteners are different from previous fasteners.

Total chassis population is 732.

A field resolution is available to solve this issue.

Gateway (PMG001) will experience severe 3G service degradation as early as January of 2022. Chassis currently utilizing 3G antennas as a primary antenna may experience this degradation.

A redesigned bracket can be purchased that relocates the marker bracket to the front fuel tank bracket to eliminate interference.

The work brake (also known as winch brake) may unintentionally disengage during winching operations, releasing the service brakes, increasing the risk of crash or injury. The VECU software will be updated to correctly set the speed interlock parameter.

trucks, built between 4/13/2010 and 3/16/2020 and equipped with a flush mounted battery box, utilized rubber washers that could rub through and cause the aluminum box mounting tabs to rub directly on the steel frame brackets. This could result in cracked battery box mounting angles. Resolution is to add the reinforcement bracket(s) to affected vehicles.

the headlamps, fog lamps or turn signals are not on. This is non-compliant with Canadian Regulation CMVSS 108, which states that the DRLs must be on while the vehicle is in motion without certain other lamps being activated. This bulletin will be updated when a repair is available.

January 01, 2017 and July 06, 2020. Torsional vibration may stress the currently-installed brackets and cause them to fail near the bottom of the frame rail.

vehicles built between 11/19/2019 and 4/09/2020. Vehicles equipped with Watson & Chalin SL2065 lift axles may have lower rear pivot bolts that are not long enough to sufficiently engage the locking feature of the corresponding nuts. In some cases, this condition may cause a loss of clamp load of the pivot joint (arm to axle). Extended use of the lift axle in this condition can result in foreign object debris on the roadway, increasing the risk of a crash and/or injury.

389 chassis.

Software flash resolves issue.

fender and the bottom of the trailer/equipment are susceptible to damage. The lack of clearance could result in cracked/broken quarter fenders or complete separation if undetected or un-remedied.

Washer pumps may fail to spray due to a clogged filter.

A/C compressor.

built between March 27, 2012 and January 20, 2019 with Flex Air suspension in a 6x2 configuration have U-bolts that may fail prematurely.

08/20/19 may have a steering column tilt cable that is not properly routed through a cushion clamp. This can result in contact with the U-Joint pinch bolt and damage the cable.