2021 Peterbilt 389 TSBs

This update provides customers with additional time to service their trucks before a DEF-related derate occurs. The software is being offered to customers in alignment with recently updated regulatory agency guidance.

This update provides customers with additional time to service theirtrucks before a DEF-related derate occurs. The software is being offered to customers in alignment withrecently updated regulatory agency guidance."

policy."

This retrofit should have been completed by 5/15/2022 per the Action section of the bulletin. However, trucks still open in SIR are still eligible for the repairs.

engines.

This failure can cause significant damage to the engine. New intake valve springs will be installed.

When troubleshooting Cummins X15 fault codes 555 or 556, follow this additional testing, inspection, and documentation procedure to help identify the root cause of dusted engines. This is not a stand-alone process but must be used alongside Cummins troubleshooting steps. Cummins Quickserve will reference this bulletin for fault codes 555 or 556.

Loss of communication between the right-hand shift stalk and the vehicle may result in the vehicle being disabled after it comes to a stop, thereby increasing the risk of crash or injury. A warning will appear on the dash display when communication is lost, including transmission or engine warnings, ! next to DNR/DNRP indicator, - in the DNR/DNRP indicator, and/or chimes, depending upon whether you are operating a diesel/gas or battery electric vehicle.

Injectors must be replaced as a full set (6 injectors) and associated software must be updated at the same time.

PCI-2 software on these chassis must be reverted from NA202 to NA201 (Pack 2 injectors) or from NA206 to NA191 (Pack 1 injectors) to prevent incorrect STOP lamp display.

A new Starter Troubleshooting Guide has been created to provide a comprehensive list of starting system checks, which should reduce unnecessary starter replacements and associated warranty claims. Engine starting system warranty claims now require a completed Starter Checklist, a Battery Pack Midtronics Report, and a Cable Drop Midtronics Report. Claims filed without these documents may be denied.

Fuel Filters must be changed before first cleaning. EPA2021 injector cleaning is referenced in RMI for certain injector faults. Complete the procedures in E290. Discard any previous versions of E290 procedures always use the most current document from the link in the bulletin.

With full suspension articulation, HCV bracket flexes and toggles over center the HCV linkage, which results in either deflated airbags or makes them unable to inflate. Fix-as-fail start date is 07/30/2024.

contamination that occurred during manufacturing. SCR Catalyst assemblies will be inspected and replaced as necessary.

.Debris and contaminants introduced into the high-pressure fuel system. .Denial of warranty claims for injector and/or fuel system faults. .Misfire, rough running, engine knock, and other associated faults and symptoms. Correct fuel filter procedures are outlined in attached service documentation.

This is a one-time reimbursement. Only customers who have received E290 injector cleaning qualify for this reimbursement. See bulletin for limits and purchase tracking requirements.

display incorrect restriction levels. The virtual gauge will be temporarily disabled until are vised sensor strategy is developed.

Cummins X15, X12, ISX12, ISX12N, L9N, PX-7, and PX-9 engines The technology will leverage the existing Remote Diagnostic cs hardware to deliver secure software updates remotely. This will reduce downtime and save on maintenance costs for eligible vehicles.

(HCV) arm may be rubbing on other components when the bend in the arm is facing outboard. Flipping the bend in the HCV arm inboard prevents the rub.

Service

weather.

The resulting torque issue could affect the EPA21 MX-11 and MX-13 Oil Pan and/or the Exhaust Manifold.

to identify which of these engines are in a chassis.

Crossmember mounted Hill Start Assist valve may not have sufficient clearance to the rear axle, resulting in hose or fitting damage. Damage could cause the loss of rear brake signal, resulting in reduced braking capability and increasing the risk of a crash.

Cummins Recall C2402.

latest prognostics bulletin verbiage. The Warranty section has also been updated to include Peterbilt specific SRT codes for filing cross-division repairs.

latest prognostics bulletin verbiage.

The bulletin will be updated when more information is available."

procedure has been updated with additional note boxes for clear instructions. PB: The repair procedure has been updated with additional note boxes for clear instructions."

This is not a stand-alone procedure. Cummins Quickserve troubleshooting will specify the use of these procedures while troubleshooting specific fault codes.

the end customer.

Service Information Record (SIR) at the time of RO open date to qualify. Also, Through Standard Warranty or any applicable active Extended Warranty verbiage was removed from Warranty section.

Recommended Repair T016C has been updated from 6.4 hours to 6.9 hours. SRT codes updated in PRWS Claim Coding Table: B25-17A for 6.9 hours created to replace all other codes. 26-040: Warranty section updated to include 0.5 hours for test drive. Recommended Repair 26040C has been updated from 6.4 hours to 6.9 hours. SRT codes updated in PRWS Claim Coding Table: B25-17A for 6.9 hours created to replace all other codes.

Software updates are now available to complete this campaign.

resources for new Programmable Torque Tool.

updated to production level.

EPA2021 injector cleaning is referenced in RMI for certain injector faults. Complete the procedures in E290. Refer to E300 for in-tank additive information.

control unit (VECU2) and digital display (DD). Steps have also been added to the PACCAR Common Rail Injection 2 (PCI2) software verification.

A new door harness design has been developed to prevent failures. Fix-As-Fail start date is 11/11/2024.

Pressure Sensors for MX-13 -2, EMY19 Per Environment and Climate Change Canada (ECCC) regulations and guidance (Canadian Environmental Protection Act, 1999 (CEPA)), a letter has been provided to owners of Canadian registered chassis that provides a list of emissions components that have been reported (to ECCC) as having a defect.

experience battery movement on the side where the single battery resides. This bulletin contains a procedure to fabricate a bracket to hold this battery in place.

As a temporary solution, after PACCAR confirms a DEF sensor is not available, a temporary software update will allow a vehicle to continue operation with a failed DEF sensor by disabling the DEF sensor diagnostics.

appropriate tests for battery warranty are performed in order to prevent battery warranty claims filed with incorrect or incomplete information.

03/6/2006 to 1/20/2020, the clamps that secure the SOC exhaust stacks may not be tightened properly. This may allow the exhaust stack to rotate and contact the cab or sleeper.

Removed in-tank additive references.

A field resolution is available to solve this issue.

This fuel filter set is available directly from a PACCAR dealership parts department.

Gateway (PMG001) will experience severe 3G service degradation as early as January of 2022. Chassis currently utilizing 3G antennas as a primary antenna may experience this degradation.

A redesigned bracket can be purchased that relocates the marker bracket to the front fuel tank bracket to eliminate interference.

A parameter update, via Cummins Insite, restores proper DPF regeneration function.

Certain Vehicle Model Year 2021-2025 Peterbilt chassis configured for trailer towing require a software update for the Bendix EC80 ABS ECU. Software update procedures for certain Battery-Electric Vehicles (BEV) and EC80 ABS ECU part numbers are not yet available. This bulletin will be updated when software update procedures are available for these chassis. Safety Recall publish date: 1/10/25

The work brake (also known as winch brake) may unintentionally disengage during winching operations, releasing the service brakes, increasing the risk of crash or injury. The VECU software will be updated to correctly set the speed interlock parameter.

trucks, built between 4/13/2010 and 3/16/2020 and equipped with a flush mounted battery box, utilized rubber washers that could rub through and cause the aluminum box mounting tabs to rub directly on the steel frame brackets. This could result in cracked battery box mounting angles. Resolution is to add the reinforcement bracket(s) to affected vehicles.

2 chassis added to the chassis list. Peterbilt: Dealers should check the chassis list and SIR weekly for VIN changes. 10 chassis added to the chassis list."

5 chassis have been added to the chassis list. The total chassis population is now 15,637.

This bulletin will be updated once repair parts are available. The right-hand shift stalk may have an improper wire harness terminal crimp within the wire harness connector. Loss of communication between the right-hand shift stalk and the transmission may result in the vehicle becoming disabled after it comes to a stop thereby increasing the risk of crash or injury. A transmission fault will appear on the dash display if communication is lost.

389 chassis.

fender and the bottom of the trailer/equipment are susceptible to damage. The lack of clearance could result in cracked/broken quarter fenders or complete separation if undetected or un-remedied.

Washer pumps may fail to spray due to a clogged filter.

the headlamps, fog lamps or turn signals are not on. This is non-compliant with Canadian Regulation CMVSS 108, which states that the DRLs must be on while the vehicle is in motion without certain other lamps being activated. This bulletin will be updated when a repair is available.

January 01, 2017 and July 06, 2020. Torsional vibration may stress the currently-installed brackets and cause them to fail near the bottom of the frame rail.