BumperScan
Powered byNHTSA|EPA|Community Reports|Updated
Your report: 3 of 4 steps complete75%
Car identifiedData collectedBasic analysisFull AI analysis

Free Preview

#BS-2020-JEECHE-1721

2020 Jeep CherokeeProblems, Recalls & Reliability

Based on reports from 442 owners and 3 recalls for this exact model.

Data updated ·NHTSA complaints through October 28, 2026

Complaints
442
Crashes
11
Fires
8
Recalls
3
TSBs
388
🛑

Preliminary Verdict

Red Flag

Based on 442 complaints, 11 crashes, 8 fires, and 3 recalls. Complaint rate is 1.9x the class average.

See full verdict with buy/skip conditions

Top reported problems

1

excessive oil consumption

6 complaints • Severity 8.3/10

$X,XXX
2

u-connect overheating freezing up

3 complaints • Severity 8.7/10

$X,XXX
3

ptu power transfer unit-known problem

3 complaints • Severity 7.3/10

$X,XXX
4

steering has scary sticky spot at highway speeds

2 complaints • Severity 6/10

$X,XXX
5

dashboard buckling

1 complaints • Severity 6/10

$X,XXX

Preview: What's in your full report

Each card shows a real sample from your report — unlock all 10 sections from $2.00

Mechanic Inspection Checklist

!Check the DrivetrainHIGH

195 owners reported drivetrain issues — failures commonly reported around 49K miles.

!Inspect the EngineMED
Look for symptoms of wear and premature failure
+ 6 more items in full checklistUnlock

Failure Timeline by Mileage

52
0–30K
25
30–60K
34
60–90K
9
90–120K
3
120–150K
1
150K+

Peak failure range: 0–30K miles (52 reports) • Median: 49K miles

Full report: which components fail at each mileageUnlock

30,000-Mile Cost Projection

Best Case

$X,XXX

Most Likely

$X,XXX

Worst Case

$X,XXX

Top cost driver: Drivetrain (195 reports).

Includes fuel costs, common repairs, and recall riskUnlock

Also in your report

Owner Intelligence

AI-synthesized themes from real complaints

Buyer Lot Checklist

Questions, test drive checks, walk-away triggers

Negotiation Talking Points

Data-backed dollar deductions

Buy / Skip Verdict

Final recommendation with conditions

10 sections total in the full reportUnlock all

Where the complaints fall

Drivetrain195 (44%)
Engine49 (11%)
Other37 (8%)
Electrical34 (8%)
Brakes30 (7%)
Steering21 (5%)
Fuel System10 (2%)
Forward Collision Avoidance: Automatic Emergency Braking8 (2%)

2020 Jeep Cherokee: Known Issues & Problem Areas

Drivetrain Issues

Drivetrain complaints account for 44% of all reports filed for the 2020 Jeep Cherokee, with 195 owners filing complaints with NHTSA. The median mileage at time of complaint is 49,000 miles, suggesting issues tend to surface around the 49K-mile mark.

Engine Issues

Engine complaints account for 11% of all reports filed for the 2020 Jeep Cherokee, with 49 owners filing complaints with NHTSA. Owners should pay attention to engine-related symptoms during test drives and pre-purchase inspections.

Electrical Issues

Electrical complaints account for 8% of all reports filed for the 2020 Jeep Cherokee, with 34 owners filing complaints with NHTSA. Owners should pay attention to electrical-related symptoms during test drives and pre-purchase inspections.

Brakes Issues

Brakes complaints account for 7% of all reports filed for the 2020 Jeep Cherokee, with 30 owners filing complaints with NHTSA. Owners should pay attention to brakes-related symptoms during test drives and pre-purchase inspections.

Data sourced from NHTSA owner complaints and community reports. The full report analyzes severity, repair costs, and failure patterns for each category.

Complaint trend by year

2
19
34
20
21
21
25
22
43
23
39
24
131
25
147
26

Complaints filed with NHTSA by year for the 2020 Jeep Cherokee. Recent trend: stable.

Don't negotiate blind — know what this car costs to own

Repair costs • Negotiation scripts • Mechanic checklist • Buy/skip verdict

Get Report — From $2.00

Recall History (3 recalls)

19V637000Oct 2019

STEERING:RACK AND PINION:RACK

Chrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles. The steering rack gear may break, possibly causing a loss of steering control.

20V191000Apr 2020

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

26V290000

POWER TRAIN

Chrysler (FCA US LLC) is recalling certain 2019-2023 Jeep Cherokee vehicles. The power transfer unit (PTU) may fail.

Recall severity analysis & seller scripts

The full report rates each recall's severity and gives you scripts for asking the seller about recall completion.

Unlock

2020 Jeep Cherokee NHTSA Safety Ratings

Overall

★★★★★

4 of 5 stars

Frontal crash

★★★★★

4 of 5 stars

Side crash

★★★★★

5 of 5 stars

Rollover

★★★★★

4 of 5 stars

From NHTSA's New Car Assessment Program (5-Star Safety Ratings). Where NHTSA tested more than one version of this vehicle, the lowest rating is shown.

The worst model year for the Jeep Cherokee is the 2019 — worth knowing if you're cross-shopping years. The biggest problem area is transmission.

2020 Jeep Cherokee vs. Class Average (Small Sport Utility Vehicle 2WD)

This vehicle

442

Class avg

231

1.9x the class average — significantly more complaints than typical small sport utility vehicle 2wd vehicles.

Complaint counts correlate with sales volume — popular vehicles naturally generate more reports. The full report normalizes for this.

About this data

NHTSA Complaints

Federal database of owner-filed safety complaints. 442 records for this vehicle.

NHTSA Recalls

Manufacturer-issued safety recalls. 3 recalls found for this vehicle.

Repair Cost Data

Real-world repair costs from owner reports and independent databases.

Last updated . NHTSA complaints received through October 28, 2026; safety ratings from NHTSA's 5-Star program.

Other Jeep Cherokee Model Years

2026202320222021202020192018201720162015201420062001200019991998199719961995199419931992199119901989198819871986198519841983198219811980197919781977197619751974
View all Jeep Cherokee years →

2020 Jeep Cherokee: Frequently Asked Questions

What is the most common problem with the 2020 Jeep Cherokee?
The most commonly reported issue with the 2020 Jeep Cherokee is related to the drivetrain, with 195 complaints filed with NHTSA.
Is the 2020 Jeep Cherokee reliable?
The 2020 Jeep Cherokee has 442 complaints, 11 crash reports, and 8 fire reports filed with NHTSA. This is 1.9x the class average — higher than typical for its segment.
How safe is the 2020 Jeep Cherokee?
NHTSA rates the 2020 Jeep Cherokee 4 out of 5 stars overall, with 4 stars in frontal crash tests, 5 stars in side crash tests, 4 stars for rollover resistance. Where NHTSA tested more than one version, the lowest rating is shown.
How much does it cost to fix 2020 Jeep Cherokee problems?
Repair costs vary by issue. The full BumperScan report includes detailed repair cost estimates (low/median/high) for every major issue, plus a 30,000-mile total cost of ownership projection.
Does the 2020 Jeep Cherokee have any recalls?
Yes, the 2020 Jeep Cherokee has 3 recalls on record. The full report includes recall severity analysis and scripts for asking the seller about recall completion.
What mileage do Jeep Cherokee problems start?
Based on 124 complaints with mileage data, the median mileage at time of complaint is 49,000 miles. The highest concentration of reported issues occurs in the 0–30K mile range. The full report breaks down exactly which components fail at each mileage bracket.
When was the 2020 Jeep Cherokee data last updated?
BumperScan last checked this vehicle against NHTSA on October 30, 2026, covering owner complaints received through October 28, 2026 plus the latest recalls, investigations and technical service bulletins.
What’s in the full report?
10 sections of AI analysis: severity-ranked issues, component scores (0-100), 30K-mile cost projection, failure timeline by mileage, recall details with seller scripts, owner sentiment analysis, mechanic checklist, buyer lot checklist, negotiation ammo with dollar figures, and a buy/skip verdict.
How is this different from free NHTSA data?
NHTSA gives you raw complaint text. BumperScan cross-references 2.1M+ complaints with community repair cost data, EPA fuel data, and recall records — then uses AI to synthesize it into actionable advice with dollar figures.
How is this different from Carfax?
Carfax is VIN-specific history ($45/report). BumperScan is model-level reliability intelligence — what problems this car is known for, what they cost, and whether you should buy it. Complementary, not competing.
What if the report isn’t useful?
100% money-back guarantee. If the report doesn’t help you make a more informed decision, we’ll refund you — no questions asked.
RaccoonEagleRoverCat

Get the Full 2020 Jeep Cherokee Report

10 sections of AI analysis based on 442 owner reports. Know before you buy.

Get Full Report — From $2.00Money-back guarantee
Instant delivery|One-time purchase|No hidden fees