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#BS-2018-JEECHE-1721

2018 Jeep Cherokee

Based on reports from 950 owners and 7 recalls for this exact model.

Complaints
950
Crashes
17
Fires
6
Recalls
7
TSBs
198
πŸ›‘

Preliminary Verdict

Red Flag

Based on 950 complaints, 17 crashes, 6 fires, and 7 recalls. Complaint rate is 2.2x the class average.

Top reported problems

1

engine shuts down while driving

7 complaints β€’ Severity 9.1/10

$X,XXX
2

service shifter light on

3 complaints β€’ Severity 6.7/10

$X,XXX
3

went into parking assist mode while driving

2 complaints β€’ Severity 9/10

$X,XXX

Preview: What's in your full report

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Mechanic Inspection Checklist

!Check the DrivetrainHIGH

269 owners reported drivetrain issues β€” failures commonly reported around 31K miles.

!Inspect the ElectricalMED
Look for symptoms of wear and premature failure
+ 6 more items in full checklistUnlock

Failure Timeline by Mileage

228
0–30K
214
30–60K
36
60–90K
11
90–120K
10
120–150K
8
150K+

Peak failure range: 0–30K miles (228 reports) β€’ Median: 31K miles

Full report: which components fail at each mileageUnlock

30,000-Mile Cost Projection

Best Case

$X,XXX

Most Likely

$X,XXX

Worst Case

$X,XXX

Top cost driver: Drivetrain (269 reports).

Includes fuel costs, common repairs, and recall riskUnlock

Also in your report

Owner Intelligence

AI-synthesized themes from real complaints

Buyer Lot Checklist

Questions, test drive checks, walk-away triggers

Negotiation Talking Points

Data-backed dollar deductions

Buy / Skip Verdict

Final recommendation with conditions

10 sections total in the full reportUnlock all

Where the complaints fall

Drivetrain269 (28%)
Electrical182 (19%)
Other170 (18%)
Engine156 (16%)
Brakes36 (4%)
Steering28 (3%)
Fuel System25 (3%)
Speed Control19 (2%)

2018 Jeep Cherokee: Known Issues & Problem Areas

Drivetrain Issues

Drivetrain complaints account for 28% of all reports filed for the 2018 Jeep Cherokee, with 269 owners filing complaints with NHTSA. The median mileage at time of complaint is 31,436 miles, suggesting issues tend to surface around the 31K-mile mark.

Electrical Issues

Electrical complaints account for 19% of all reports filed for the 2018 Jeep Cherokee, with 182 owners filing complaints with NHTSA. Owners should pay attention to electrical-related symptoms during test drives and pre-purchase inspections.

Engine Issues

Engine complaints account for 16% of all reports filed for the 2018 Jeep Cherokee, with 156 owners filing complaints with NHTSA. Owners should pay attention to engine-related symptoms during test drives and pre-purchase inspections.

Brakes Issues

Brakes complaints account for 4% of all reports filed for the 2018 Jeep Cherokee, with 36 owners filing complaints with NHTSA. Owners should pay attention to brakes-related symptoms during test drives and pre-purchase inspections.

Data sourced from NHTSA owner complaints and community reports. The full report analyzes severity, repair costs, and failure patterns for each category.

Complaint trend by year

2
17
59
18
184
19
213
20
121
21
79
22
66
23
86
24
117
25
23
26

Complaints filed with NHTSA by year for the 2018 Jeep Cherokee. Recent trend: decreasing.

Don't negotiate blind β€” know what this car costs to own

Repair costs β€’ Negotiation scripts β€’ Mechanic checklist β€’ Buy/skip verdict

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Recall History (7 recalls)

17V543000Oct 2017

EQUIPMENT:OTHER:LABELS

Chrysler (FCA US LLC) is recalling certain 2017-2018 Jeep Cherokee vehicles. The tire and rim size information required to be on the Certification label was omitted during manufacturing, which may result in an incorrect tire and rim combination being installed on the vehicle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."

17V670000Dec 2017

ENGINE AND ENGINE COOLING:ENGINE

Chrysler (FCA US LLC) is recalling certain 2018 Jeep Cherokee and Compass vehicles equipped with 2.4L engines. The engines may have a cracked oil pump housing that can result in oil pump failure.

18V282000May 2018

FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS

Chrysler (FCA US LLC) is recalling certain 2018 Jeep Cherokee vehicles equipped with a 2.4L engine. These vehicles may have been manufactured with a fuel tube that may leak fuel into the engine compartment.

18V332000Jun 2018

ELECTRICAL SYSTEM:SOFTWARE

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

18V494000Sep 2018

POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT

Chrysler (FCA US LLC) is recalling certain 2018 Jeep Cherokee all-wheel-drive vehicles. The bearing cage for the right front halfshaft assembly may not have been properly heat treated, possibly resulting in the bearing cage breaking and a potential halfshaft assembly failure.

+ 2 more recalls in the full report

Recall severity analysis & seller scripts

The full report rates each recall's severity and gives you scripts for asking the seller about recall completion.

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The worst model year for the Jeep Cherokee is the 2019 β€” worth knowing if you're cross-shopping years. The biggest problem area is transmission.

2018 Jeep Cherokee vs. Class Average (Small Sport Utility Vehicle 2WD)

This vehicle

950

Class avg

436

2.2x the class average β€” significantly more complaints than typical small sport utility vehicle 2wd vehicles.

Complaint counts correlate with sales volume β€” popular vehicles naturally generate more reports. The full report normalizes for this.

About this data

NHTSA Complaints

Federal database of owner-filed safety complaints. 950 records for this vehicle.

NHTSA Recalls

Manufacturer-issued safety recalls. 7 recalls found for this vehicle.

Repair Cost Data

Real-world repair costs from owner reports and independent databases.

2018 Jeep Cherokee: Frequently Asked Questions

What is the most common problem with the 2018 Jeep Cherokee?
The most commonly reported issue with the 2018 Jeep Cherokee is related to the drivetrain, with 269 complaints filed with NHTSA.
Is the 2018 Jeep Cherokee reliable?
The 2018 Jeep Cherokee has 950 complaints, 17 crash reports, and 6 fire reports filed with NHTSA. This is 2.2x the class average β€” higher than typical for its segment.
How much does it cost to fix 2018 Jeep Cherokee problems?
Repair costs vary by issue. The full BumperScan report includes detailed repair cost estimates (low/median/high) for every major issue, plus a 30,000-mile total cost of ownership projection.
Does the 2018 Jeep Cherokee have any recalls?
Yes, the 2018 Jeep Cherokee has 7 recalls on record. The full report includes recall severity analysis and scripts for asking the seller about recall completion.
What mileage do Jeep Cherokee problems start?
Based on 507 complaints with mileage data, the median mileage at time of complaint is 31,436 miles. The highest concentration of reported issues occurs in the 0–30K mile range. The full report breaks down exactly which components fail at each mileage bracket.
What’s in the full report?
10 sections of AI analysis: severity-ranked issues, component scores (0-100), 30K-mile cost projection, failure timeline by mileage, recall details with seller scripts, owner sentiment analysis, mechanic checklist, buyer lot checklist, negotiation ammo with dollar figures, and a buy/skip verdict.
How is this different from free NHTSA data?
NHTSA gives you raw complaint text. BumperScan cross-references 2.1M+ complaints with community repair cost data, EPA fuel data, and recall records β€” then uses AI to synthesize it into actionable advice with dollar figures.
How is this different from Carfax?
Carfax is VIN-specific history ($45/report). BumperScan is model-level reliability intelligence β€” what problems this car is known for, what they cost, and whether you should buy it. Complementary, not competing.
What if the report isn’t useful?
100% money-back guarantee. If the report doesn’t help you make a more informed decision, we’ll refund you β€” no questions asked.
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10 sections of AI analysis based on 950 owner reports. Know before you buy.

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