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#BS-2020-WES470-3A8F

2020 Western Star 4700

Based on reports from 6 owners and 12 recalls for this exact model.

Complaints

Crashes

Fires

Recalls

TSBs

161

✅

Preliminary Verdict

Green Light

Based on 6 complaints, 0 crashes, 0 fires, and 12 recalls.

See full verdict with buy/skip conditions

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Mechanic Inspection Checklist

!Check the SteeringHIGH

1 owners reported steering issues.

!Inspect the Forward Collision Avoidance: Automatic Emergency BrakingMED

Look for symptoms of wear and premature failure

+ 4 more items in full checklistUnlock

30,000-Mile Cost Projection

Best Case

$X,XXX

Most Likely

$X,XXX

Worst Case

$X,XXX

Top cost driver: Steering (1 reports).

Includes fuel costs, common repairs, and recall riskUnlock

Also in your report

Owner Intelligence

AI-synthesized themes from real complaints

Buyer Lot Checklist

Questions, test drive checks, walk-away triggers

Negotiation Talking Points

Data-backed dollar deductions

Buy / Skip Verdict

Final recommendation with conditions

10 sections total in the full reportUnlock all

Where the complaints fall

Steering1 (17%)

Forward Collision Avoidance: Automatic Emergency Braking1 (17%)

Electrical1 (17%)

Engine1 (17%)

Brakes1 (17%)

Collision Avoidance1 (17%)

2020 Western Star 4700: Known Issues & Problem Areas

Steering Issues

Steering complaints account for 17% of all reports filed for the 2020 Western Star 4700, with 1 owners filing complaints with NHTSA.

Forward Collision Avoidance: Automatic Emergency Braking Issues

Forward Collision Avoidance: Automatic Emergency Braking complaints account for 17% of all reports filed for the 2020 Western Star 4700, with 1 owners filing complaints with NHTSA. Owners should pay attention to forward collision avoidance: automatic emergency braking-related symptoms during test drives and pre-purchase inspections.

Electrical Issues

Electrical complaints account for 17% of all reports filed for the 2020 Western Star 4700, with 1 owners filing complaints with NHTSA. Owners should pay attention to electrical-related symptoms during test drives and pre-purchase inspections.

Engine Issues

Engine complaints account for 17% of all reports filed for the 2020 Western Star 4700, with 1 owners filing complaints with NHTSA. Owners should pay attention to engine-related symptoms during test drives and pre-purchase inspections.

Data sourced from NHTSA owner complaints and community reports. The full report analyzes severity, repair costs, and failure patterns for each category.

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Repair costs • Negotiation scripts • Mechanic checklist • Buy/skip verdict

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Recall History (12 recalls)

19V769000Nov 2019

STEERING

Daimler Trucks North America LLC (DTNA) is recalling certain 2020 Western Star 4700 vehicles. The steering shaft may have been improperly installed, potentially causing a loss of connection between the steering wheel and front axle wheels.

20V127000May 2020

SERVICE BRAKES, AIR:DISC:CALIPER

Daimler Trucks North America LLC (DTNA) is recalling certain 2019-2020 Freightliner 108SD, 114SD, Cascadia, Business Class M2, Western Star 4700 and 5700, Freightliner Custom Chassis S2, Custom Chassis XB, and Custom Chassis XC vehicles equipped with air disc brakes. The brake caliper mounting bolts may have been insufficiently tightened.

20V211000May 2020

EQUIPMENT:OTHER:LABELS

Daimler Trucks North America LLC (DTNA) is recalling certain 2020 Freightliner 108SD and 2020-2021 Freightliner Coronado, 114SD, and Western Star 4700 and 4900 vehicles. The Gross Axle Weight Rating (GAWR) on the certification label may be incorrect, possibly resulting in the vehicle being overloaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 120, "Wheels and Rims - Other Than Passenger Cars."

20V281000Jun 2020

ELECTRICAL SYSTEM:WIRING

Daimler Trucks North America LLC (DTNA) is recalling certain 2019-2021 Western Star 4700 and 5700 vehicles. A particular wire in the ground harness may be undersized, possibly resulting in a melted connector in the ground circuit harness. If the connector becomes damaged, under certain circumstances, the engine may stall without the ability to restart.

20V539000Oct 2020

SUSPENSION:MULTIPLE AXLE

Daimler Truckers North America LLC (DTNA) is recalling certain 2020-2021 Freightliner 114SD, 122SD and Western Star 4700, and 4900 vehicles equipped with certain SL2065 steerable lift axles. The lower rear pivot cap screws may not be long enough to sufficiently engage the locking feature of the corresponding nuts.

+ 7 more recalls in the full report

Recall severity analysis & seller scripts

The full report rates each recall's severity and gives you scripts for asking the seller about recall completion.

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About this data

NHTSA Complaints

Federal database of owner-filed safety complaints. 6 records for this vehicle.

NHTSA Recalls

Manufacturer-issued safety recalls. 12 recalls found for this vehicle.

Repair Cost Data

Real-world repair costs from owner reports and independent databases.

Other Western Star 4700 Model Years

2024 2023 2022 2021 2020 2019 2018 2017 2016 2015 2014 2013 2012 2011 2010 2009 2008 2007 2006 2005 2004 2003 2002

View all Western Star 4700 years →

2020 Western Star 4700: Frequently Asked Questions

What is the most common problem with the 2020 Western Star 4700?

The most commonly reported issue with the 2020 Western Star 4700 is related to the steering, with 1 complaints filed with NHTSA.

Is the 2020 Western Star 4700 reliable?

The 2020 Western Star 4700 has 6 complaints, 0 crash reports, and 0 fire reports filed with NHTSA. The full report analyzes whether these numbers indicate real risk or are proportional to the vehicle’s popularity.

How much does it cost to fix 2020 Western Star 4700 problems?

Repair costs vary by issue. The full BumperScan report includes detailed repair cost estimates (low/median/high) for every major issue, plus a 30,000-mile total cost of ownership projection.

Does the 2020 Western Star 4700 have any recalls?

Yes, the 2020 Western Star 4700 has 12 recalls on record. The full report includes recall severity analysis and scripts for asking the seller about recall completion.

What mileage do Western Star 4700 problems start?

Mileage data is limited for this vehicle. The full report analyzes available data to identify failure patterns by mileage range.

What’s in the full report?

10 sections of AI analysis: severity-ranked issues, component scores (0-100), 30K-mile cost projection, failure timeline by mileage, recall details with seller scripts, owner sentiment analysis, mechanic checklist, buyer lot checklist, negotiation ammo with dollar figures, and a buy/skip verdict.

How is this different from free NHTSA data?

NHTSA gives you raw complaint text. BumperScan cross-references 2.1M+ complaints with community repair cost data, EPA fuel data, and recall records — then uses AI to synthesize it into actionable advice with dollar figures.

How is this different from Carfax?

Carfax is VIN-specific history ($45/report). BumperScan is model-level reliability intelligence — what problems this car is known for, what they cost, and whether you should buy it. Complementary, not competing.

What if the report isn’t useful?

100% money-back guarantee. If the report doesn’t help you make a more informed decision, we’ll refund you — no questions asked.

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10 sections of AI analysis based on 6 owner reports. Know before you buy.

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