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#BS-2023-TOYHIG-AB1C2023 Toyota Highlander Hybrid
Based on reports from 10 owners and 5 recalls for this exact model.
Preliminary Verdict
Green Light
Based on 10 complaints, 0 crashes, 0 fires, and 5 recalls.
Top reported problems
air conditioning not working
1 complaints • Severity 8/10
vehicle was stolen almost a year ago waiting for parts
1 complaints • Severity 10/10
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Mechanic Inspection Checklist
3 owners reported structure issues — failures commonly reported around 6K miles.
30,000-Mile Cost Projection
Best Case
Most Likely
Worst Case
Top cost driver: Structure (3 reports).
Also in your report
Owner Intelligence
AI-synthesized themes from real complaints
Buyer Lot Checklist
Questions, test drive checks, walk-away triggers
Negotiation Talking Points
Data-backed dollar deductions
Buy / Skip Verdict
Final recommendation with conditions
Where the complaints fall
2023 Toyota Highlander Hybrid: Known Issues & Problem Areas
Structure Issues
Structure complaints account for 30% of all reports filed for the 2023 Toyota Highlander Hybrid, with 3 owners filing complaints with NHTSA. The median mileage at time of complaint is 6,000 miles, suggesting issues tend to surface around the 6K-mile mark.
Steering Issues
Steering complaints account for 10% of all reports filed for the 2023 Toyota Highlander Hybrid, with 1 owners filing complaints with NHTSA. Owners should pay attention to steering-related symptoms during test drives and pre-purchase inspections.
Airbags Issues
Airbags complaints account for 10% of all reports filed for the 2023 Toyota Highlander Hybrid, with 1 owners filing complaints with NHTSA. Owners should pay attention to airbags-related symptoms during test drives and pre-purchase inspections.
Brakes Issues
Brakes complaints account for 10% of all reports filed for the 2023 Toyota Highlander Hybrid, with 1 owners filing complaints with NHTSA. Owners should pay attention to brakes-related symptoms during test drives and pre-purchase inspections.
Data sourced from NHTSA owner complaints and community reports. The full report analyzes severity, repair costs, and failure patterns for each category.
Don't negotiate blind — know what this car costs to own
Repair costs • Negotiation scripts • Mechanic checklist • Buy/skip verdict
Recall History (5 recalls)
AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, 2023 Lexus RX350, RX350 Hybrid, RX500 Hybrid, 2023-2024 Lexus NX250, NX350, and NX350 Hybrid vehicles. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
STRUCTURE:BODY:BUMPERS
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2023 Highlander & Highlander Hybrid vehicles. During normal vehicle operation, minor impact to the front lower bumper cover may result in the cover coming loose or detaching.
EQUIPMENT:OTHER:LABELS
Gulf States Toyota, Inc. (GST) is recalling certain Toyota 2023 GR Supra, 2024 4 Runner, Corolla, Grand Highlander, Grand Highlander Hybrid, Land Cruiser Hybrid, Tacoma, Tacoma Hybrid, 2023-2024 BZ4X, Corolla Cross Hybrid, GR Corolla, GR86, Highlander, Highlander Hybrid, Prius, Prius Prime, Sequoia Hybrid, Tundra, Tundra Hybrid, Venza Hybrid, 2023-2025 Crown, and 2025 Camry Hybrid vehicles equipped with GST accessories. The load carrying capacity modification label may display inaccurate added weight values. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
STEERING:COLUMN
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Toyota Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, Lexus RX350, 2023-2024 NX250, and NX350 vehicles that may have been incorrectly repaired under previous NHTSA recall number 23V-480. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
BACK OVER PREVENTION:DISPLAY FUNCTION
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Recall severity analysis & seller scripts
The full report rates each recall's severity and gives you scripts for asking the seller about recall completion.
The worst model year for the Toyota Highlander Hybrid is the 2008 — worth knowing if you're cross-shopping years. The biggest problem area is brakes.
2023 Toyota Highlander Hybrid vs. Class Average (Small Sport Utility Vehicle 2WD)
This vehicle
10
Class avg
124
Below the class average — fewer complaints than typical small sport utility vehicle 2wd vehicles. A good sign.
Complaint counts correlate with sales volume — popular vehicles naturally generate more reports. The full report normalizes for this.
About this data
NHTSA Complaints
Federal database of owner-filed safety complaints. 10 records for this vehicle.
NHTSA Recalls
Manufacturer-issued safety recalls. 5 recalls found for this vehicle.
Repair Cost Data
Real-world repair costs from owner reports and independent databases.
Other Toyota Highlander Hybrid Model Years
View all Toyota Highlander Hybrid years →2023 Toyota Highlander Hybrid: Frequently Asked Questions
What is the most common problem with the 2023 Toyota Highlander Hybrid?
Is the 2023 Toyota Highlander Hybrid reliable?
How much does it cost to fix 2023 Toyota Highlander Hybrid problems?
Does the 2023 Toyota Highlander Hybrid have any recalls?
What mileage do Toyota Highlander Hybrid problems start?
What’s in the full report?
How is this different from free NHTSA data?
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Get the Full 2023 Toyota Highlander Hybrid Report
10 sections of AI analysis based on 10 owner reports. Know before you buy.