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#BS-2020-RAM350-4AA72020 Ram 3500Problems, Recalls & Reliability
Based on reports from 161 owners and 11 recalls for this exact model.
Data updated ·checked October 21, 2026 · NHTSA complaints through October 19, 2026
Preliminary Verdict
Think Twice
Based on 161 complaints, 9 crashes, 12 fires, and 11 recalls.
Top reported problems
high pressure fuel pump recall
2 complaints • Severity 8/10
injection pump failure
1 complaints • Severity 10/10
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Mechanic Inspection Checklist
55 owners reported fuel system issues — failures commonly reported around 26K miles.
Failure Timeline by Mileage
Peak failure range: 0–30K miles (31 reports) • Median: 26K miles
30,000-Mile Cost Projection
Best Case
Most Likely
Worst Case
Top cost driver: Fuel System (55 reports).
Also in your report
Owner Intelligence
AI-synthesized themes from real complaints
Buyer Lot Checklist
Questions, test drive checks, walk-away triggers
Negotiation Talking Points
Data-backed dollar deductions
Buy / Skip Verdict
Final recommendation with conditions
Where the complaints fall
2020 Ram 3500: Known Issues & Problem Areas
Fuel System Issues
Fuel System complaints account for 34% of all reports filed for the 2020 Ram 3500, with 55 owners filing complaints with NHTSA. The median mileage at time of complaint is 25,700 miles, suggesting issues tend to surface around the 26K-mile mark.
Engine Issues
Engine complaints account for 19% of all reports filed for the 2020 Ram 3500, with 30 owners filing complaints with NHTSA. Owners should pay attention to engine-related symptoms during test drives and pre-purchase inspections.
Drivetrain Issues
Drivetrain complaints account for 7% of all reports filed for the 2020 Ram 3500, with 11 owners filing complaints with NHTSA. Owners should pay attention to drivetrain-related symptoms during test drives and pre-purchase inspections.
Brakes Issues
Brakes complaints account for 5% of all reports filed for the 2020 Ram 3500, with 8 owners filing complaints with NHTSA. Owners should pay attention to brakes-related symptoms during test drives and pre-purchase inspections.
Data sourced from NHTSA owner complaints and community reports. The full report analyzes severity, repair costs, and failure patterns for each category.
Complaint trend by year
Complaints filed with NHTSA by year for the 2020 Ram 3500. Recent trend: increasing.
Don't negotiate blind — know what this car costs to own
Repair costs • Negotiation scripts • Mechanic checklist • Buy/skip verdict
Recall History (11 recalls)
POWER TRAIN:AUTOMATIC TRANSMISSION
Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 2500 and 3500 Pickup vehicles equipped with six-speed automatic (68RFE) transmissions. A build up of pressure and heat inside the transmission may result in a transmission fluid leak from the dipstick tube.
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
STRUCTURE
Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 2500 and Ram 3500 Pick-up trucks equipped with an accessory bed step. In certain side loading conditions, the bed step may unexpectedly fail while in use.
ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 3500, 4500 and 5500 cab chassis built with a Cummins 6.7L High Output engine. Inadequate warmup protection can cause a lack of oil film on the engine connecting rod bearings while the engine is reaching operating temperature. This can result in engine damage and connecting rod failure, which could potentially puncture the engine block.
WHEELS:LUGS/NUTS/BOLTS/STUDS
Chrysler (FCA US, LLC) is recalling certain 2012-2021 RAM 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles. Incorrect information in the Service and Owner's Manuals may cause the flanged lug nuts to be over-tightened, which could result in a broken wheel stud and possible wheel separation.
+ 6 more recalls in the full report
Recall severity analysis & seller scripts
The full report rates each recall's severity and gives you scripts for asking the seller about recall completion.
NHTSA Defect Investigations (2)
1 investigation still open: NHTSA is examining whether a defect warrants a recall.
High pressure fuel pump failure
FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP
High pressure fuel pump failure
FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP
The worst model year for the Ram 3500 is the 2013 — worth knowing if you're cross-shopping years. The biggest problem area is suspension.
About this data
NHTSA Complaints
Federal database of owner-filed safety complaints. 161 records for this vehicle.
NHTSA Recalls
Manufacturer-issued safety recalls. 11 recalls found for this vehicle.
Repair Cost Data
Real-world repair costs from owner reports and independent databases.
Last updated (checked October 21, 2026). NHTSA complaints received through October 19, 2026.
Other Ram 3500 Model Years
View all Ram 3500 years →2020 Ram 3500: Frequently Asked Questions
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Get the Full 2020 Ram 3500 Report
10 sections of AI analysis based on 161 owner reports. Know before you buy.