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2020 Ram 3500 TSBs

725 Technical Service Bulletins across 17 categories

Engine

154 bulletins
11029754

Cummins 6.7L Air Filter Replacement DTC P0299 Customers must experience a Malfunction Indicator Lamp (MIL) illumination...

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and the vehicle must SYMPTOM: exhibit/set the following Diagnostic Trouble Code (DTC): P0299-00 - Turbocharger Underboost. Customers may also comment on the following: Low power/acceleration or lag condition. This bulletin involves performing an Air Handling Performance Test (APT) and possibly replacing the air filter.

11025040

1. General Parts Update The recommended air filter for 2019 Model Year (MY) and newer 6.7L Cummins equipped vehicles has been updated.

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New Part: 68645327AA (Non-Oiled Air Filter) Replaces: 53034051AA (Oiled Air Filter) - This part is superseded and should no longer be installed. The air filter for all other applications remains unchanged: Continue to use 68517554AA for: All 2018 MY and older 6.7L Cummins equipped vehicles. All 2019 MY and newer vehicles with non-6.7L engines. 2. Special Service Procedure for DTC P0299 Application: 2019-2024 MY HD Trucks with 6.7L Diesel (ETM/ETN) Condition: If DTC P0299 is active and the vehicle is equipped with the previous oiled air filter (PN# 53034051AA). Procedure: Replace the oiled air filter (53034051AA) with the new non-oiled filter (68645327AA). Service Catalog reflects these updated usages.

11024559

Cummins Valvetrain Noise Diagnostics Customers may comment on one or more of the following: Ticking noise.

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Clicking noise. Engine noise.

11024321

On Cummins diesel applications that are for 2019 and newer the bpro part 1BP00507AB can on occasions create a check engine light.

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In these situations, it is recommended to use the appropriate Mopar air filter (57008652AA). The "AC" level of the part is in development to resolve this issue. 1BP00507AB should still be usable for 2018 and older Model year Cummins engines.

11021844

When customer complaint is related to inoperative 4 Wheel Drive shifter, loss of 4WD function and/or 4WD related MIL...

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please reference SOL Case #S2508000062 prior to replacement of Transfer Case shift motor.

11021021

Not applicable to vehicles built for US market.

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Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0868-00 - Transmission Fluid Pressure Low. P0933-00 - Hydraulic Pressure Sensor Range/performance P0735-00 - Gear 5 Shift Incorrect Ratio. P0729-00 - Gear 6 Shift Incorrect Ratio. Customers may also experience one or more of the following: While driving the vehicle, the Instrument Panel Cluster (IPC) is showing a transmission overheat message. Check engine light illuminates and will turn on and off while driving. This bulletin involves inspecting and possibly reprogramming the PCM with the latest available software.

11018859

D-19-02 Rev. L Fast Feedback Program - 6.7L Cummins Complete Engine, Long Block & Short Block - 2019 - 2024 HD Ram -...

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(D2/DD/DF/DJ/DP)

11012036

Engine Control Module (ECM) Flash Failure, Diagnostic Trouble Code (DTC) U1601 ECU Application Software Code 1 Missing...

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Or Corrupted

11009597

MODULE - ENGINE CONTROLLER

11008745

"Diesel Exhaust Fluid (DEF) Fluid Freezing Customers must experience a Malfunction Indicator Lamp (MIL) illumination and...

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the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): P203E-00 - Reductant Level Sensor 1 Circuit Intermittent-Erratic. Customers may also experience one or more of the following: Repeated freeze/thaw cycles of the urea tank to cause solid DEF crystals to form and settle on the focus tube, blocking the level sensor signal. Rapid temperature swings from below freezing to above freezing causing an incomplete thaw of the DEF tank. When the vehicle is powered on, the diagnostic is enabled due to thawed DEF at the tank bottom surface, but the fluid in the center is still partially frozen. Not following the proper DEF fill procedure and overfilling the tank This bulletin involves replacing the urea delivery module and grade vent valve and updating the Dosing Control Unit (DCU) software This bulletin involves replacing the urea delivery module and possibly updating the Dosing Control Unit (DCU) software"

11006515

Wiper Motor Inoperative.

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Wiper Doesnt Work or Stops Randomly On Glass

11002802

"Diesel Exhaust Fluid (DEF) Fluid Freezing **Customers must experience a Malfunction Indicator Lamp (MIL) illumination...

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and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC):** P203E-00 - Reductant Level Sensor 1 Circuit Intermittent-Erratic. Customers may also experience one or more of the following: Repeated freeze/thaw cycles of the urea tank to cause solid DEF crystals to form and settle on the focus tube, blocking the level sensor signal. Rapid temperature swings from below freezing to above freezing causing an incomplete thaw of the DEF tank. When the vehicle is powered on, the diagnostic is enabled due to thawed DEF at the tank bottom surface, but the fluid in the center is still partially frozen. Not following the proper DEF fill procedure and overfilling the tank.** This bulletin involves replacing the urea delivery module and grade vent valve and updating the Dosing Control Unit (DCU) software."

11002753

MOTOR - WINDSHIELD WIPER & WIPERUNIT - WINDSHIELD WIPER

11002316

MOTOR - WINDSHIELD WIPER & WIPERUNIT - WINDSHIELD WIPER

11000608

Valve - EGR

11000600

MODULE - ENGINE CONTROLLER

10251873

Flash: Powertrain Control Module (PCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination.

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Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: P0506-00 - Idle Control System RPM - Lower Than Expected.P0607-00 - ECU Internal Performance. P20E8-00 - Reductant Pressure Too Low. P0301-00 - Cylinder 1 Misfire. P0302-00 - Cylinder 2 Misfire. P0303-00 - Cylinder 3 Misfire. P0304-00 - Cylinder 4 Misfire. P0305-00 - Cylinder 5 Misfire. P0306-00 - Cylinder 6 Misfire. P0299-00 - Turbocharger Underboost. P1D73-00 - AGS Performance. P0626 - Generator Field Control Circuit High. P218F - Reductant No Flow Detected. P2002 - Diesel Particulate Filter Efficiency Below Threshold. P24A5 - EGR Cooler Bypass Bank 1 Control Stuck. P0191 - Fuel Rail Pressure Sensor Circuit Performance. P0461 - Fuel Level Sensor 1 Performance. P0401 - EGR System Performance. P20EE - SCR NOx Catalyst Efficiency Below Threshold - Bank 1. P061A - Level 2 Torque Performance. P061B - Internal Control Module Torque Calculation Performance. P061E - Internal Control Module Brake Signal Performance. P062C - ETC Level 2 MPH Performance. P0106 - Manifold Absolute Pressure Sensor Performance (In extreme cold ambient temperatures). P0116 - Engine Coolant Temperature Sensor Performance. P0420 - Catalyst System Efficiency Bank 1. P1507 - Crankcase Filter Restriction. P203F - Reductant Level Too Low. P226C - Turbocharger Boost Control ?A? Slow Response (In extreme cold ambient temperatures). P2579 - Turbocharger Speed Sensor Circuit. U0101 - Lost Communication with TCM. U02A3 - Lost of Communication with PM Sensor. U3017 - Control Module Timer/Clock Performance. Customers may also experience one or more of the following Power

10247965

CEL (Check Engine Lamp) Illuminates, Recent PCM Replace or Flash Update Performed, Diagnostic Trouble Codes (DTCs) P057B...

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Brake Pedal Position Sensor Circuit Performance, P1572 Brake Pedal Stuck, C0042-54 Brake Pedal Missing Calibration

10243131

CEL (Check Engine Lamp) Illuminated, P057B Brake Pedal Position Sensor Performance

10239980

Flash: Powertrain Control Module (PCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination.

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Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set: ? P1404 - EGR Position Sensor Rationality Closed. ? P2457 - Exhaust Gas Recirculation Cooling System Performance. NOTE: P1404 - EGR Position Sensor Rationality Closed DTC can be erroneously set when P2457 -Exhaust Gas Recirculation Cooling System Performance DTC is set. In addition, the customer may notice one or more of the following conditions: ? **Power Take Off (PTO) disable to high engine oil temperature (DD DP with DF3 Only).** ? In PTO mode, transmission gear engagement is abrupt and idle speed is high when transitioning From Park To Drive/Reverse Gear. This bulletin involves reprogramming the PCM with the latest available software.

10239973

. This bulletin involves reprogramming the Engine Control Module/Powertrain Control Module (ECM/PCM) with the latest...

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available software.

10239957

Water Quality When Mixed With Engine Coolant

10236935

Diesel Exhaust Fluid (DEF) Fluid Freezing Customers may experience a Malfunction Indicator Lamp (MIL) illumination.

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Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set: ? P203E-00 - Reductant Level Sensor 1 Circuit Intermittent-Erratic. This bulletin involves replacing the urea delivery module and grade vent valve and updating the Dosing Control Unit (DCU) software.

10234438

CEL (Check Engine Lamp) Illuminates, Recent PCM Replace or Flash Update Performed, Diagnostic Trouble Codes (DTCs) P057B...

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Brake Pedal Position Sensor Circuit Performance, P1572 Brake Pedal Stuck, C0042-54 Brake Pedal Missing Calibration

10230336

Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software.

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Customers may comment on one or more of the following: When decelerating from a 1 to 2 gear shift, the vehicle may have a harshshift. From a 1 to 2 gear change there may be a perceived bump feeling, whilehaving a light pedal(Sales Codes ETL and ETN Only). A harsh shift from a 2 to 3 gear shift while at almost or wide openthrottle. A harsh shift from a 3 to 4 shift and heavy on the pedal, lifting offthe pedal, then back on the pedal again. While coasting down a grade, an abrupt deceleration may be felt. A clunk heard when shifting from park to reverse or drive. Cold engine flare during a shift. A delay when coasting down, vehicle is in a downshift at low speedsand then trying to accelerate. (The vehicle will have a hesitation as the vehicle tries to change gears to accommodate the new pedaldemand). Excessive shifting(DD and DP Only). Engine flare caused by the transmission releasing the clutch too early duringa 1 to 2 shift. Poor shift quality. Shift or gear hunting.

10230235

2019-Current 6.7L Engine Oil Supply Information

10230230

Diagnostic Trouble Code (DTC) P0299 ? Turbocharger Underboost Additional Diagnostics

10230227

Oil Leak From The Oil Pan Gasket.

10230216

When The PTO Is Engaged, The Engine RPM Will Surge And Cannot Increase above 1100 RPM.

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Diagnostic Trouble Codes (DTCs) P061B ? Internal Control Module Torque Performance, And/Or P064B ? PTO Control Module, Set.

10230215

HD Truck Brake Pedal Feel On Gas Engine Equipped

10230180

Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been...

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installed in the vehicle.

10230085

Fast Feedback Program - 6.7L Cummins Engine - 2019 - 2022 HD Ram & Fuel Injection Pump - All Models (Rev.

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G)

10230043

Diagnostic Trouble Code (DTC) P0299 ? Turbocharger Underboost Additional Diagnostics

10230042

When The PTO Is Engaged, Engine RPM Will Not Exceed 1100 RPM And The Engine Surges.

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Diagnostic Trouble Codes (DTCs) P061B ? Internal Control Module Torque Performance, And/Or P064B ? PTO Control Module, Set.

10229759

Suspected Internal Exhaust Gas Recirculation (EGR) Cooler Coolant Leak, Additional Diagnostics.

10229552

Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control...

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Module/Powertrain ControlModule (ECM/PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or moreof the following (DTCs) have been set: P0506 - Idle Control System RPM Lower Than Expected. P0299-00 - Turbocharger Underboost. P20EE-00 - NOx Catalyst Efficiency Below Threshold. P242F-00 - Diesel Particulate Filter Restriction - Ash Accumulation. P1451-00 - Diesel Particulate Filter System Performance. P2463-00 - Diesel Particulate Filter Restriction - Soot Accumulation Bank 1. P026B - Injection Timing Performance. P0607-00 - ECU Internal Performance. P20E8-00 - Reductant Pressure Too Low. P0301-00 - Cylinder 1 Misfire. P0302-00 - Cylinder 2 Misfire. P0303-00 - Cylinder 3 Misfire. P0304-00 - Cylinder 4 Misfire. P0305-00 - Cylinder 5 Misfire. P0306-00 - Cylinder 6 Misfire. P1C54-00 - SCR NOx Catalyst Missing. P2706-00 - MS Solenoid Circuit (68RFE Only). P1D73-00 - AGS Performance. P24A5-00 - EGR Cooler Bypass Bank 1 Control Stuck(Sales Code ETM). P0420-00 - Catalyst System Efficiency Below Threshold Bank 1(Sales Code ETM). P2002-00 - Diesel Particulate Filter Efficiency Below Threshold(Sales Code ETM). P0191-00 - Fuel Rail Pressure Sensor Circuit Performance(Sales Code ETM). P0461-00 - Fuel Level Sensor 1 Performance(Sales Code ETM). P0401-00 - EGR System Performance(Sales Code ETM). P208B-00 - Reductant Pump 1 Control Performance(Sales Code ETM). The customer may also notice one or more of the following: Idle Instability. Harsh downshift clunk during exhaust brake deceleration. Diesel Exhaust Fluid (DEF) gauge erratic when DEF level is low. Stall when putting in reverse in cold ambient temps. Engine stumble during engine warm up. Unstable idle when AC compressor cycles. Engine surge felt while driving(Sales Code ETM). Idle fluctuation.

10229517

Warranty Bulletin D-19-02 Fast Feedback Program - 6.7L Cummins Engine & Fuel Injection Pump - 2019 - 2023 HD Ram ? All Models (Rev.

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J)

10229492

Engine Control Module (ECM) Flash Failure, Diagnostic Trouble Code (DTC) U1601 ? ECU Application Software Code 1 Missing...

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Or Corrupted

10229438

Seal, Crankshaft Oil, Rear,Retainer, Crankshaft Oil Seal US dealers only: If you are replacing the rear main seal due...

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to an oil leak, do NOT remove the seal from the retainer. Replace the seal and retainer (pn# 05086755A$) as a complete unit. Engineering needs to obtain the seals and retainers back for analysis without them having been disassembled. Once repairs are complete, please contact FCA Redacted Content to return the parts.

10229153

Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control Module (ECM) /...

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PowertrainControl Module (PCM) with the latest available software.

10229093

Warranty Bulletin D-19-02 Fast Feedback Program - 6.7L Cummins Engine & Fuel Injection Pump - 2019 - 2022 HD Ram - All Models (Rev.

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I)

10229032

Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire.

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When performing diagnosis, an internal engine concern may be suspected.

10228049

Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the correct software.

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This vehiclemay have been programmed with incorrect software. The customer may experience Active Noise Control (ANC) system not working. Upon further investigation the technician may find the followingDTCs have been set: P1404 - EGR Position Sensor Rationality Closed. B154F-64 - Lost Crankshaft Pulse Signal-Signal Plausibility Failure B154F-24 - Lost Crankshaft Pulse Signal-Signal Stuck High. P1404 - EGR Position Sensor Rationality Closed DTC can be erroneously set when other DTCs are set.In addition, customers may experience one or more of the following concerns: In Power Take-Off (PTO) mode, transmission gear engagement is abruptand idle speed is high when transitioning From Park To Drive/Reverse Gear.

10228046

Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software.

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The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following DiagnosticTrouble Code (DTC) has been set: P1404 - EGR Position Sensor Rationality Closed. In addition, customers may experience one or more of the following concerns: In Power Take-Off (PTO) mode, transmission gear engagement is abrupt and idle speedis high when transitioning From Park To Drive/Reverse Gear.

10228045

Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software.

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The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following DTCs have been set: P1404 - EGR Position Sensor Rationality Closed. P2457 - Exhaust Gas Recirculation Cooling System Performance. P1404 - EGR Position Sensor Rationality Closed DTC can be erroneously set when P2457 - Exhaust Gas Recirculation Cooling System Performance DTC is set.In addition, customers may experience one or more of the following concerns: In Power Take-Off (PTO) mode, transmission gear engagement is abruptand idle speed is high when transitioning From Park To Drive/Reverse Gear.

10227766

Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software.

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Customers may comment on one or more of the following: Harsh shifts. Poor shift quality, with light pedal.(Sales Codes ETM and ETN Only). Poor shift quality, 32-48 kph (20-30 mph), at low rpm with light to mediumpedal apply, typically tipping in from zero pedal.(Sales Codes ETM and ETN Only). Coasting shift bump with exhaust brake and/or tow/haul active.(Sales Codes ETM and ETN Only). Poor shift quality, often when increasing pedal during a shift.(Sales Code ESB Only). Squawk/chirp/squeak type noise during a 3-4 upshift.(D2 Only). Poor 1-2 upshift quality.(D2 with ETM or DD/DP with Sales Code ESB Only). When decelerating from a 1 to 2 gear shift, the vehicle may have a harshshift. From a 1 to 2 gear change there may be a perceived bump feeling, whilehaving a light pedal(Sales Codes ETL and ETN Only). A harsh shift from a 2 to 3 gear shift while at almost or wide openthrottle. A harsh shift from a 3 to 4 shift and heavy on the pedal, lifting offthe pedal, then back on the pedal again. While coasting down a grade, an abrupt deceleration may be felt. A clunk heard when shifting from park to reverse or drive. Cold engine flare during a shift. A delay when coasting down, vehicle is in a downshift at low speedsand then trying to accelerate. (The vehicle will have a hesitation as the vehicle tries to change gears to accommodate the new pedaldemand). Excessive shifting(DD and DP Only). Engine flare caused by the transmission releasing the clutch too early duringa 1 to 2 shift. Poor shift quality. Shift or gear hunting. The following software enhancement is also available: Stored faults can only be cleared by a diagnostic scan tool, this softwarewill allow the TCM to self clear.

10225999

Check Engine Lamp (CEL) on Diagnostic Trouble Codes (DTC?s) P0073 Ambient Air Temperature Sensor Circuit High, U113D-00...

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Lost Communication with Master Power Window Switch

10225404

Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control...

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Module/Powertrain ControlModule (ECM/PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or moreof the following (DTCs) have been set: P0506 - Idle Control System RPM Lower Than Expected. P0299-00 - Turbocharger Underboost. P20EE-00 - NOx Catalyst Efficiency Below Threshold. P242F-00 - Diesel Particulate Filter Restriction - Ash Accumulation. P1451-00 - Diesel Particulate Filter System Performance. P2463-00 - Diesel Particulate Filter Restriction - Soot Accumulation Bank 1. P026B - Injection Timing Performance. P0607-00 - ECU Internal Performance. P20E8-00 - Reductant Pressure Too Low. P0301-00 - Cylinder 1 Misfire. P0302-00 - Cylinder 2 Misfire. P0303-00 - Cylinder 3 Misfire. P0304-00 - Cylinder 4 Misfire. P0305-00 - Cylinder 5 Misfire. P0306-00 - Cylinder 6 Misfire. P1C54-00 - SCR NOx Catalyst Missing. P2706-00 - MS Solenoid Circuit (68RFE Only). P1D73-00 - AGS Performance. P24A5-00 - EGR Cooler Bypass Bank 1 Control Stuck(Sales Code ETM). P0420-00 - Catalyst System Efficiency Below Threshold Bank 1(Sales Code ETM). P2002-00 - Diesel Particulate Filter Efficiency Below Threshold(Sales Code ETM). P0191-00 - Fuel Rail Pressure Sensor Circuit Performance(Sales Code ETM). P0461-00 - Fuel Level Sensor 1 Performance(Sales Code ETM). P0401-00 - EGR System Performance(Sales Code ETM). P208B-00 - Reductant Pump 1 Control Performance(Sales Code ETM). The customer may also notice one or more of the following: Idle Instability. Harsh downshift clunk during exhaust brake deceleration. Diesel Exhaust Fluid (DEF) gauge erratic when DEF level is low. Stall when putting in reverse in cold ambient temps. Engine stumble during engine warm up. Unstable idle when AC compressor cycles. Engine surge felt while driving(Sales Code ETM). Idle fluctuation.

10225373

Warranty Bulletin D-19-02 Fast Feedback Program - 6.7L Cummins Engine & Fuel Injection Pump - 2019 - 2023 HD Ram ? All Models (Rev.

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J)

10225301

Seal, Crankshaft Oil, Rear,Retainer, Crankshaft Oil Seal US dealers only: If you are replacing the rear main seal due...

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to an oil leak, do NOT remove the seal from the retainer. Replace the seal and retainer (pn# 05086755A$) as a complete unit. Engineering needs to obtain the seals and retainers back for analysis without them having been disassembled. Once repairs are complete, please contact FCA Redacted Content to return the parts.

10225267

Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control...

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Module/Powertrain ControlModule (ECM/PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or moreof the following (DTCs) have been set: P0506 - Idle Control System RPM Lower Than Expected. P0299-00 - Turbocharger Underboost. P20EE-00 - NOx Catalyst Efficiency Below Threshold. P242F-00 - Diesel Particulate Filter Restriction - Ash Accumulation. P1451-00 - Diesel Particulate Filter System Performance. P2463-00 - Diesel Particulate Filter Restriction - Soot Accumulation Bank 1. P026B - Injection Timing Performance. P0607-00 - ECU Internal Performance. P20E8-00 - Reductant Pressure Too Low. P0301-00 - Cylinder 1 Misfire. P0302-00 - Cylinder 2 Misfire. P0303-00 - Cylinder 3 Misfire. P0304-00 - Cylinder 4 Misfire. P0305-00 - Cylinder 5 Misfire. P0306-00 - Cylinder 6 Misfire. P1C54-00 - SCR NOx Catalyst Missing. P2706-00 - MS Solenoid Circuit (68RFE Only). P1D73-00 - AGS Performance. P24A5-00 - EGR Cooler Bypass Bank 1 Control Stuck(Sales Code ETM). P0420-00 - Catalyst System Efficiency Below Threshold Bank 1(Sales Code ETM). P2002-00 - Diesel Particulate Filter Efficiency Below Threshold(Sales Code ETM). P0191-00 - Fuel Rail Pressure Sensor Circuit Performance(Sales Code ETM). P0461-00 - Fuel Level Sensor 1 Performance(Sales Code ETM). P0401-00 - EGR System Performance(Sales Code ETM). P208B-00 - Reductant Pump 1 Control Performance(Sales Code ETM). The customer may also notice one or more of the following: Idle Instability. Harsh downshift clunk during exhaust brake deceleration. Diesel Exhaust Fluid (DEF) gauge erratic when DEF level is low. Stall when putting in reverse in cold ambient temps. Engine stumble during engine warm up. Unstable idle when AC compressor cycles. Engine surge felt while driving(Sales Code ETM). Idle fluctuation.

10225236

Warranty Bulletin D-19-02 Fast Feedback Program - 6.7L Cummins Engine & Fuel Injection Pump - 2019 - 2023 HD Ram ? All Models (Rev.

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J)

10225164

Seal, Crankshaft Oil, Rear,Retainer, Crankshaft Oil Seal US dealers only: If you are replacing the rear main seal due...

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to an oil leak, do NOT remove the seal from the retainer. Replace the seal and retainer (pn# 05086755A$) as a complete unit. Engineering needs to obtain the seals and retainers back for analysis without them having been disassembled. Once repairs are complete, please contact FCA Redacted Content to return the parts.

10224068

Warranty Bulletin D-19-02 Fast Feedback Program - 6.7L Cummins Engine - 2019 & 2020 HD Ram & Fuel Injection Pump - All Models (Rev.

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F)

10224048

Engine Control Module (ECM) Flash Failure, Diagnostic Trouble Code (DTC) U1601 ? ECU Application Software Code 1 Missing...

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Or Corrupted

10223979

6.7L Cummins Engine High Pressure Fuel Injection Pump Identification Differences This bulletin provides information...

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regarding the identification differences in the high pressure fuel injection pumps between the new style Symetrical Cam design pump and the old syle Asymetrical Cam design used on the 6.7L Cummins in the 2019 and 2020 HD Trucks. The following information is intended to eliminate confusion and possible noise complaints shortly after pump replacement or ECMreprogramming.

10223967

Flash: Drivetrain Control Module (DTCM) Update This bulletin involves reprogramming the DTCM with the latest available software.

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The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set::If the customer has any concerns with the transfer case or if the tech performs any repairs on the transfer case, the software must be updated.C140E - Transfer Case Motor Blocked. If DTC C140E is present, follow normal diagnostic procedures before updating the DTCM.In addition the customer may describe the following:The ?Service 4WD? message/fault is displayed in the Instrument Panel Cluster (IPC). Transfer case shift fork tabs broken during range shift. Noisy (clunking/ratcheting) transfer case range shifts. Failure to complete transfer case range shifts. The following software enhancement is available:This update will help reduce premature transfer case failure.

10223939

Revision A: Intermittent Engine Buck, Surge, or Misfire.

10223800

Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software.

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Customers may comment on one or more of the following: When decelerating from a 1 to 2 gear shift, the vehicle may have a harshshift. From a 1 to 2 gear change there may be a perceived bump feeling, whilehaving a light pedal(Sales Codes ETL and ETN Only). A harsh shift from a 2 to 3 gear shift while at almost or wide openthrottle. A harsh shift from a 3 to 4 shift and heavy on the pedal, lifting offthe pedal, then back on the pedal again. While coasting down a grade, an abrupt deceleration may be felt. A clunk heard when shifting from park to reverse or drive. Cold engine flare during a shift. A delay when coasting down, vehicle is in a downshift at low speedsand then trying to accelerate. (The vehicle will have a hesitation as the vehicle tries to change gears to accommodate the new pedaldemand). Excessive shifting(DD and DP Only). Engine flare caused by the transmission releasing the clutch too early duringa 1 to 2 shift. Poor shift quality. Shift or gear hunting.

10223562

Fast Feedback Program - 6.7L Cummins Engine - 2019 & 2020 HD Ram & 6.7L Cummins Diesel Engine Control Module (ECM) - 2018 Ram- All Models (Rev.

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E)

10223551

Engine Surge Feel and/or Diagnostic Trouble Code P0299 ? Turbo Underboost Condition After Updating The Powertrain Control Module (PCM) Software.

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(ETL, ETM, ETN Engines)

10223529

Diagnostic Trouble Code (DTC) P0299 ? Turbocharger Underboost Additional Diagnostics

10223527

Check Engine Light Is On, Vehicle Speed May Be Limited, Shifting May Be Erratic

10223473

Fast Feedback Program - 6.7L Cummins Engine - 2019 - 2022 HD Ram & Fuel Injection Pump - All Models (Rev.

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G)

10223431

Diagnostic Trouble Code (DTC) P0299 ? Turbocharger Underboost Additional Diagnostics

10223430

When The PTO Is Engaged, Engine RPM Will Not Exceed 1100 RPM And The Engine Surges.

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Diagnostic Trouble Codes (DTCs) P061B ? Internal Control Module Torque Performance, And/Or P064B ? PTO Control Module, Set.

10223313

Fast Feedback Program - 6.7L Cummins Engine - 2019 - 2022 HD Ram & Fuel Injection Pump - All Models (Rev.

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G)

10223271

Diagnostic Trouble Code (DTC) P0299 ? Turbocharger Underboost Additional Diagnostics

10223191

Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control Module (ECM) /...

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PowertrainControl Module (PCM) with the latest available software. Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or moreof the following Diagnostic Trouble Codes (DTCs) have been set: P0506-00-Idle Control System Rpm - Lower Than Expected. P0088 - Fuel Rail Pressure Too High - Bank 1(Sym Cam Only) P0607-00 - ECU Internal Performance. P20E8-00 - Reductant Pressure Too Low. P0301-00 - Cylinder 1 Misfire(Sym Cam Pump Only). P0302-00 - Cylinder 2 Misfire(Sym Cam Pump Only). P0303-00 - Cylinder 3 Misfire(Sym Cam Pump Only). P0304-00 - Cylinder 4 Misfire(Sym Cam Pump Only). P0305-00 - Cylinder 5 Misfire(Sym Cam Pump Only). P0306-00 - Cylinder 6 Misfire(Sym Cam Pump Only). P1C54-00 - SCR NOx Catalyst Missing. P242F-00 - Diesel Particulate Filter Restriction - Ash Accumulation(68RFE Only). P2463-00 - Diesel Particulate Filter Restriction - Soot Accumulation Bank 1(68RFE Only). P1451-00 - Diesel Particulate Filter System Performance(68RFE Only). P0299-00 - Turbocharger Underboost. P2706-00 - MS Solenoid Circuit (68RFE Only). P1D73-00 - AGS Performance. P061B - Internal Control Module Torque Calculation Performance. P064B-00 - PTO Control Module. The customer may also notice the following: PTO Customers: Allows E-Stop to work in any gear. PTO customers that use remote start: Prevents PTO cancellation in cabfrom disabling remote start. Harsh downshift clunk during exhaust brake deceleration. DEF gauge erratic when DEF level is low. Stall when putting in reverse in cold ambient temps. Engine stumble during engine warm up. Unstable idle when AC compressor cycles. Power Take Off (PTO) intermittently turns off with no DTCs. In addition the following software enhancements are included:Engine oil pressure switch modification. Oil Change Monitor Improvements For Severe Duty Operati

10223131

Warranty Bulletin D-19-02 Fast Feedback Program - 6.7L Cummins Engine & Fuel Injection Pump - 2019 - 2022 HD Ram - All Models (Rev.

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I)

10223070

Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire.

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When performing diagnosis, an internal engine concern may be suspected.

10221866

6.7L Cummins Engine High Pressure Fuel Injection Pump Identification Differences This bulletin provides information...

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regarding the identification differences in the high pressure fuel injection pumps between the new style Symetrical Cam design pump and the old syle Asymetrical Cam design used on the 6.7L Cummins in the 2019 and 2020 HD Trucks. The following information is intended to eliminate confusion and possible noise complaints shortly after pump replacement or ECM reprogramming.

10221865

Flash: Air Suspension Control Module (ASCM) Updates This bulletin involves reprogramming the ASCM with the latest available software.

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Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or moreof the following DTCs have been set: U0132 - Loss of Communication with Air Suspension Control Module. C15E1-97 - Left Rear Air Spring Intake - Component or System Operation Obstructedor Blocked. C220C-48 - Active Suspension Module Internal-Supervision Software Failure(2019 MY Only). C211B-92 - Ignition Run/Start Input-Performance Or Incorrect Operation(2019 MY Only). C156C-7A - Ride Height System Air Leak-Fluid Leak Or Seal Failure(2019 MY Only). In addition the customer may describe: Air spring deflated or ruptured. Right/left rear suspensions sits lower than the other side. During key ?On? or while driving, the ?service air suspension?light illuminates. Chime and "Service Air Suspension Immediately" message appeared in the clusterfor 5 seconds. Air suspension system is inoperable. Excessive operation or noise from air suspension system when vehicle is stationary(2019 MY Only). "Air Suspension Disabled" message when attempting Bed Lowering Mode (BLM)(2019 MY Only). Excessive compressor valve cycling following a cold start(2019 MY with Diesel engine only). Erroneous "Bed Low Achieved" message through the Instrument Panel Cluster (IPC), when requesting lowering, even though the truck didn'tphysically lower. Ride height changes/valve actuations without operator request on rough roads.

10221864

Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control...

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Module/Powertrain Control Module (ECM/PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set:P1D7300 - AGS Performance. P0299-00 - Turbocharger Underboost. P2463-00 - Diesel Particulate Filter Restriction - Soot Accumulation Bank 1. P1451-00 - Diesel Particulate Filter System Performance. P242F-00 - Diesel Particulate Filter Restriction - Ash Accumulation. P24A5-00 - EGR Cooler Bypass Bank 1 Control Stuck(Sales Code ETM). P20EE-00 - NOx Catalyst Efficiency Below Threshold(Sales Code ETM). P0420-00 - Catalyst System Efficiency Below Threshold Bank 1(Sales Code ETM). P2002-00 - Diesel Particulate Filter Efficiency Below Threshold(Sales Code ETM). P0191-00 - Fuel Rail Pressure Sensor Circuit Performance(Sales Code ETM). P0461-00 - Fuel Level Sensor 1 Performance(Sales Code ETM). P0401-00 - EGR System Performance(Sales Code ETM). P208B-00 - Reductant Pump 1 Control Performance(Sales Code ETM). The customer may also notice one or more of the following:Engine surge felt while driving(Sales Code ETM). Idle Fluctuation. The following improvements are also included in this update:wiTECH ?Fuel Injector Cutoff Test? fix. wiTECH Mass Air Flow (MAF) Sensor data display additional fix. Enabling wiTECH Particulate Matter (PM) Sensor Regeneration Test in PCM ?Misc Functions?. Engine Warmup Protection Improvement to help promote better oil delivery to engine bearings during cold starts. Hydrocarbon Desorption (HCD) Mode operational improvement. HCD mode resumes after key cycle. Engine stumble improvement, during engine warm up(Sales Code ETM). Smoke improvement during highway driving and lower altitudes (sea level)(Sales Code ETM).

10221782

PUMP, Fuel Injection This part requires a unique calibration to be programmed into the Engine Control Module (ECM).

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Failure to program the ECM with the correct calibration after installation of this pump will create an undesireable noise characteristic from the pump. Please be sure to follow all normally published Service Bulletins, and Service Information for the latest installation instructions, and programming steps.

10221649

2019-Current 6.7L Engine Oil Supply Information

10221644

Diagnostic Trouble Code (DTC) P0299 ? Turbocharger Underboost Additional Diagnostics

10221641

Oil Leak From The Oil Pan Gasket.

10221630

When The PTO Is Engaged, The Engine RPM Will Surge And Cannot Increase above 1100 RPM.

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Diagnostic Trouble Codes (DTCs) P061B ? Internal Control Module Torque Performance, And/Or P064B ? PTO Control Module, Set.

10221629

HD Truck Brake Pedal Feel On Gas Engine Equipped

10221594

Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been...

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installed in the vehicle.

10221403

Check Engine Light and/or Service Air Suspension, Service Diesel Exhaust System or Multiple Cluster Warning Lamps...

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Illuminated With Electronic Vehicle Information Center (EVIC) Messages

10221365

FILTER, Air Filter (Cummins Engine) For all 2019 MY and newer 6.7L Cummins equipped vehicles, please use filter pn#...

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53034051A$ For all 2018 MY and older 6.7L Cummins equipped vehicles,and2019 MY and newer non 6.7L equipped vehicles, please use pn# 68517554A$ Service Catalog reflects these usages.

10221350

Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control...

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Module/Powertrain Control Module (ECM/PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following (DTCs) have been set: P0607-00 - ECU Internal Performance. P20E8-00 - Reductant Pressure Too Low. P0301-00 - Cylinder 1 Misfire(Sym Cam Pump Only). P0302-00 - Cylinder 2 Misfire(Sym Cam Pump Only). P0303-00 - Cylinder 3 Misfire(Sym Cam Pump Only). P0304-00 - Cylinder 4 Misfire(Sym Cam Pump Only). P0305-00 - Cylinder 5 Misfire(Sym Cam Pump Only). P0306-00 - Cylinder 6 Misfire(Sym Cam Pump Only). P1C54-00 - SCR NOx Catalyst Missing. P242F-00 - Diesel Particulate Filter Restriction - Ash Accumulation(68RFE Only). P2463-00 - Diesel Particulate Filter Restriction - Soot Accumulation Bank 1(68RFE Only). P1451-00 - Diesel Particulate Filter System Performance(68RFE Only). P0299-00 - Turbocharger Underboost. P2706-00 - MS Solenoid Circuit (68RFE Only). P1D73-00 - AGS Performance. P0299-00 - Turbocharger Underboost. P2463-00 - Diesel Particulate Filter Restriction - Soot Accumulation Bank 1. P1451-00 - Diesel Particulate Filter System Performance. P242F-00 - Diesel Particulate Filter Restriction - Ash Accumulation. P24A5-00 - EGR Cooler Bypass Bank 1 Control Stuck(Sales Code ETM). P20EE-00 - NOx Catalyst Efficiency Below Threshold(Sales Code ETM). P0420-00 - Catalyst System Efficiency Below Threshold Bank 1(Sales Code ETM). P2002-00 - Diesel Particulate Filter Efficiency Below Threshold(Sales Code ETM). P0191-00 - Fuel Rail Pressure Sensor Circuit Performance(Sales Code ETM). P0461-00 - Fuel Level Sensor 1 Performance(Sales Code ETM). P0401-00 - EGR System Performance(Sales Code ETM). P208B-00 - Reductant Pump 1 Control Performance(Sales Code ETM). The customer may also notice one or more of the following: Harsh downshift clunk

10221328

Diesel Fuel Pump Failure and System Contamination This bulletin involves inspecting for fuel pump failure and fuel system contamination.

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Also fuel system cleaning and fuel system kit replacement. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set: P0087-00 - Fuel Rail Pressure Too Low. P008A-00 - Low Pressure Fuel System Pressure - Too Low. P0201-00 - Fuel Injector 1 Circuit/Open. P0202-00 - Fuel Injector 2 Circuit/Open. P0203-00 - Fuel Injector 3 Circuit/Open. P0204-00 - Fuel Injector 4 Circuit/Open. P0205-00 - Fuel Injector 5 Circuit/Open. P0206-00 - Fuel Injector 6 Circuit/Open. The customer may also notice the following:Engine will not start.

10221277

Customer Complaint May Include Engine Oil Leak Or Consumption

10221097

Transmission Kit with Torque Converter 1.

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All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time usage. Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA Vehicles built after on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. All 3.6L/62TE equipped vehicles. If the vehicle you are repairing has a crack in the flex plate or failed pump bushing inspect and confirm that both (2) dowel pins are present in the engine block, which align the transmission center line to the crank shaft centerline and visually inspect the dowel alignment holes in the transmission case. If the holes are damaged or elongated the transmission should be replaced to prevent further damage to the transmission/flexplate or pump bushing due to the inability to properly align the engine to the transmission during the repair. 3. All 62TE equipped vehicles. If pump bushing is scored or damaged and the dowel pin alignment holes are ok, replace the pump assembly as opposed to complete transmission. 4. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter.

10220944

Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control...

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Module/Powertrain Control Module (ECM/PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set:P20E8-00 - Reductant Pressure Too Low. P0301-00 - Cylinder 1 Misfire(Sym Cam Pump Only). P0302-00 - Cylinder 2 Misfire (Sym Cam Pump Only). P0303-00 - Cylinder 3 Misfire (Sym Cam Pump Only). P0304-00 - Cylinder 4 Misfire(Sym Cam Pump Only). P0305-00 - Cylinder 5 Misfire(Sym Cam Pump Only). P0306-00 - Cylinder 6 Misfire(Sym Cam Pump Only). P1C54-00 - SCR NOx Catalyst Missing. P242F-00 - Diesel Particulate Filter Restriction - Ash Accumulation (68RFE Only). P2463-00 - Diesel Particulate Filter Restriction - Soot Accumulation Bank 1(68RFE Only). P1451-00 - Diesel Particulate Filter System Performance (68RFE Only). P0299-00 - Turbocharger Underboost. P2706-00 - MS Solenoid Circuit (68RFE Only). P1D73-00 - AGS Performance. P0299-00 - Turbocharger Underboost. P2463-00 - Diesel Particulate Filter Restriction - Soot Accumulation Bank 1. P1451-00 - Diesel Particulate Filter System Performance. P242F-00 - Diesel Particulate Filter Restriction - Ash Accumulation. P24A5-00 - EGR Cooler Bypass Bank 1 Control Stuck (Sales Code ETM). P20EE-00 - NOx Catalyst Efficiency Below Threshold(Sales Code ETM). P0420-00 - Catalyst System Efficiency Below Threshold Bank 1(Sales Code ETM). P2002-00 - Diesel Particulate Filter Efficiency Below Threshold (Sales Code ETM). P0191-00 - Fuel Rail Pressure Sensor Circuit Performance(Sales Code ETM). P0461-00 - Fuel Level Sensor 1 Performance(Sales Code ETM). P0401-00

10220809

Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control Module (ECM) /...

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PowertrainControl Module (PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or moreof the following Diagnostic Trouble Codes (DTCs) have been set: P0506-00-Idle Control System Rpm - Lower Than Expected. P0088 - Fuel Rail Pressure Too High - Bank 1(Sym Cam Only) P0607-00 - ECU Internal Performance. P20E8-00 - Reductant Pressure Too Low. P0301-00 - Cylinder 1 Misfire(Sym Cam Pump Only). P0302-00 - Cylinder 2 Misfire(Sym Cam Pump Only). P0303-00 - Cylinder 3 Misfire(Sym Cam Pump Only). P0304-00 - Cylinder 4 Misfire(Sym Cam Pump Only). P0305-00 - Cylinder 5 Misfire(Sym Cam Pump Only). P0306-00 - Cylinder 6 Misfire(Sym Cam Pump Only). P1C54-00 - SCR NOx Catalyst Missing. P242F-00 - Diesel Particulate Filter Restriction - Ash Accumulation(68RFE Only). P2463-00 - Diesel Particulate Filter Restriction - Soot Accumulation Bank 1(68RFE Only). P1451-00 - Diesel Particulate Filter System Performance(68RFE Only). P0299-00 - Turbocharger Underboost. P2706-00 - MS Solenoid Circuit (68RFE Only). P1D73-00 - AGS Performance. P061B - Internal Control Module Torque Calculation Performance. P064B-00 - PTO Control Module. The customer may also notice the following: PTO Customers: Allows E-Stop to work in any gear. PTO customers that use remote start: Prevents PTO cancellation in cabfrom disabling remote start. Harsh downshift clunk during exhaust brake deceleration. DEF gauge erratic when DEF level is low. Stall when putting in reverse in cold ambient temps. Engine stumble during engine warm up. Unstable idle when AC compressor cycles. Power Take Off (PTO) intermittently turns off with no DTCs. In addition the following software enhancements are included:Engine oil pressure switch modification.

10220749

Warranty Bulletin D-19-02 Fast Feedback Program - 6.7L Cummins Engine & Fuel Injection Pump - 2019 - 2022 HD Ram - All Models (Rev.

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I)

10220688

Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire.

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When performing diagnosis, an internal engine concern may be suspected.

10220624

Passenger Side Power Side Step Inoperative This bulletin involves inspecting and if necessary replacing the passenger side power step motor.

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Customers may comment that the passenger side power step is not functioning properly and passenger side power side steps obstructed message appears in the instrument cluster.

10220603

Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control Module (ECM) /...

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Powertrain Control Module (PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set:P20E8-00 - Reductant Pressure Too Low. P0301-00 - Cylinder 1 Misfire(Sym Cam Pump Only). P0302-00 - Cylinder 2 Misfire(Sym Cam Pump Only). P0303-00 - Cylinder 3 Misfire(Sym Cam Pump Only). P0304-00 - Cylinder 4 Misfire(Sym Cam Pump Only). P0305-00 - Cylinder 5 Misfire(Sym Cam Pump Only). P0306-00 - Cylinder 6 Misfire(Sym Cam Pump Only). P1C54-00 - SCR NOx Catalyst Missing. P242F-00 - Diesel Particulate Filter Restriction - Ash Accumulation(68RFE Only). P2463-00 - Diesel Particulate Filter Restriction - Soot Accumulation Bank 1(68RFE Only). P1451-00 - Diesel Particulate Filter System Performance(68RFE Only). P0299-00 - Turbocharger Underboost. P2706-00 - MS Solenoid Circuit (68RFE Only). P1D73-00 - AGS Performance. P061B - Internal Control Module Torque Calculation Performance. P064B-00 - PTO Control Module. The customer may also notice the following:Harsh downshift clunk during exhaust brake deceleration. DEF gauge erratic when DEF level is low. Stall when putting in reverse in cold ambient temps. Engine stumble during engine warm up. Unstable idle when AC compressor cycles. Power Take Off (PTO) intermittently turns off with no DTCs. In addition the following software enhancements are included:Oil Change Monitor Improvements For Severe Duty Operation. System Improvement for PTO operation. wiTECH Mass Air Flow (MAF) data parameter improvement. Enabling wiTECH Particulate Matter (PM) Sensor Regeneration Test in PCM ?Misc Functions?. Active Grille Shutter (AGS) quality enhancements.

10220602

Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control...

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Module/Powertrain Control Module (ECM/PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set:P20E8-00 - Reductant Pressure Too Low. P0301-00 - Cylinder 1 Misfire (Sym Cam Pump Only). P0302-00 - Cylinder 2 Misfire(Sym Cam Pump Only). P0303-00 - Cylinder 3 Misfire (Sym Cam Pump Only). P0304-00 - Cylinder 4 Misfire(Sym Cam Pump Only). P0305-00 - Cylinder 5 Misfire (Sym Cam Pump Only). P0306-00 - Cylinder 6 Misfire(Sym Cam Pump Only). P1C54-00 - SCR NOx Catalyst Missing. P242F-00 - Diesel Particulate Filter Restriction - Ash Accumulation(68RFE Only). P2463-00 - Diesel Particulate Filter Restriction - Soot Accumulation Bank 1(68RFE Only). P1451-00 - Diesel Particulate Filter System Performance(68RFE Only). P0299-00 - Turbocharger Under boost. P2706-00 - MS Solenoid Circuit (68RFE Only). P1D73-00 - AGS Performance. P0299-00 - Turbocharger Under boost. P2463-00 - Diesel Particulate Filter Restriction - Soot Accumulation Bank 1. P1451-00 - Diesel Particulate Filter System Performance. P242F-00 - Diesel Particulate Filter Restriction - Ash Accumulation. P24A5-00 - EGR Cooler Bypass Bank 1 Control Stuck(Sales Code ETM). P20EE-00 - NOx Catalyst Efficiency Below Threshold(Sales Code ETM). P0420-00 - Catalyst System Efficiency Below Threshold Bank 1(Sales Code ETM). P2002-00 - Diesel Particulate Filter Efficiency Below Threshold(Sales Code ETM). P0191-00 - Fuel Rail Pressure Sensor Circuit Performance(Sales Code ETM). P0461-00 - Fuel Level Sensor 1 Performance(Sales Code ETM). P0401-00 - EGR System Performance (Sales Code ETM). P208B-00 - Reductant Pump 1 Control Performance(Sales Code ETM). Harsh downshift clunk during exhaust brake decal

10220565

Diagnostic Trouble Code (DTC) P0299 ? Turbocharger Underboost Additional Diagnostics

10219956

When The PTO Is Engaged, The Engine RPM Will Surge And Cannot Increase above 1100 RPM.

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Diagnostic Trouble Codes (DTCs) P061B ? Internal Control Module Torque Performance, And/Or P064B ? PTO Control Module, Set.

10218563

Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control Module (ECM) /...

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Powertrain Control Module (PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set: P0607-00 - ECU Internal Performance. P20E8-00 - Reductant Pressure Too Low. P0301-00 - Cylinder 1 Misfire(Sym Cam Pump Only). P0302-00 - Cylinder 2 Misfire(Sym Cam Pump Only). P0303-00 - Cylinder 3 Misfire(Sym Cam Pump Only). P0304-00 - Cylinder 4 Misfire(Sym Cam Pump Only). P0305-00 - Cylinder 5 Misfire(Sym Cam Pump Only). P0306-00 - Cylinder 6 Misfire(Sym Cam Pump Only). P1C54-00 - SCR NOx Catalyst Missing. P242F-00 - Diesel Particulate Filter Restriction - Ash Accumulation(68RFE Only). P2463-00 - Diesel Particulate Filter Restriction - Soot Accumulation Bank 1(68RFE Only). P1451-00 - Diesel Particulate Filter System Performance(68RFE Only). P0299-00 - Turbocharger Underboost. P2706-00 - MS Solenoid Circuit (68RFE Only). P1D73-00 - AGS Performance. P061B - Internal Control Module Torque Calculation Performance. P064B-00 - PTO Control Module. The customer may also notice the following: Harsh downshift clunk during exhaust brake deceleration. DEF gauge erratic when DEF level is low. Stall when putting in reverse in cold ambient temps. Engine stumble during engine warm up. Unstable idle when AC compressor cycles. Power Take Off (PTO) intermittently turns off with no DTCs. In addition the following software enhancements are included: Engine oil pressure switch modification. Oil Change Monitor Improvements For Severe Duty Operation. System Improvement for PTO operation. wiTECH Mass Air Flow (MAF) data parameter improvement. Enabling wiTECH Particulate Matter (PM) Sensor Regeneration Test in PCM ?Misc Functions?. Active Grille Shutter (AGS) quality enhancements.

10218496

When The PTO Is Engaged, The Engine RPM Will Surge And Cannot Increase above 1100 RPM.

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Diagnostic Trouble Codes (DTCs) P061B ? Internal Control Module Torque Performance, And/Or P064B ? PTO Control Module, Set.

10218446

AXLE ASSEMBLY, Rear Complete On dual rear wheel high output trucks displaying wheel speed DTCs C003A-2F RR WSS or...

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C0037-2F LR WSS, but for which diagnostics are not finding any hardware problems, and for which the customer narrative includes comments about driving on highway rumble strips, please do not replace the axle, wheel speed sensors, harness, and/or ABS module. Engineering is working to determine a root cause, please clear the codes and encourage the driver to avoid rumble strips until a repair becomes available. If this issue does not describe your concern, please proceed with repair.

10215881

Customer may complain of a MIL lamp on.

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Upon further investigation there could be a fault code in the PCM for P1524 ? Oil Pressure Out of Range ? Camshaft Advance/Retard Disabled.

10215879

Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire.

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Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that camshaft/lifter replacement is necessary.

10214636

Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control Module (ECM) /...

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Powertrain Control Module (PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set: P0506-00-Idle Control System RPM - Lower Than Expected. P0088 - Fuel Rail Pressure Too High - Bank 1. P0607-00 - ECU Internal Performance. P20E8-00 - Reductant Pressure Too Low. P0301-00 - Cylinder 1 Misfire. P0302-00 - Cylinder 2 Misfire. P0303-00 - Cylinder 3 Misfire. P0304-00 - Cylinder 4 Misfire. P0305-00 - Cylinder 5 Misfire. P0306-00 - Cylinder 6 Misfire. P1C54-00 - SCR NOx Catalyst Missing. P242F-00 - Diesel Particulate Filter Restriction - Ash Accumulation(68RFE Only). P2463-00 - Diesel Particulate Filter Restriction - Soot Accumulation Bank 1(68RFE Only). P1451-00 - Diesel Particulate Filter System Performance(68RFE Only). P0299-00 - Turbocharger Underboost. P2706-00 - MS Solenoid Circuit (68RFE Only). P1D73-00 - AGS Performance. P061B - Internal Control Module Torque Calculation Performance. P064B-00 - PTO Control Module. The customer may also notice the following:PTO Customers: Allows E-Stop to work in any gear. PTO customers that use remote start: Prevents PTO cancellation in cab from disabling remote start. Harsh downshift clunk during exhaust brake deceleration. DEF gauge erratic when DEF level is low. Stall when putting in reverse in cold ambient temps. Engine stumble during engine warm up. Unstable idle when AC compressor cycles. Power Take Off (PTO) intermittently turns off with no DTCs. In addition the following software enhancements are included:Engine oil pressure switch modification. Oil Change Monitor Improvements For Severe Duty Operation. System Improvement for PTO operation. wiTECH Mass Air Flow (MAF) data parameter improvement.

10214635

Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control...

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Module/Powertrain Control Module (ECM/PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following (DTCs) have been set: P0607-00 - ECU Internal Performance. P20E8-00 - Reductant Pressure Too Low. P0301-00 - Cylinder 1 Misfire. P0302-00 - Cylinder 2 Misfire. P0303-00 - Cylinder 3 Misfire. P0304-00 - Cylinder 4 Misfire. P0305-00 - Cylinder 5 Misfire. P0306-00 - Cylinder 6 Misfire. P1C54-00 - SCR NOx Catalyst Missing. P242F-00 - Diesel Particulate Filter Restriction - Ash Accumulation(68RFE Only). P2463-00 - Diesel Particulate Filter Restriction - Soot Accumulation Bank 1(68RFE Only). P1451-00 - Diesel Particulate Filter System Performance(68RFE Only). P0299-00 - Turbocharger Underboost. P2706-00 - MS Solenoid Circuit (68RFE Only). P1D73-00 - AGS Performance. P0299-00 - Turbocharger Underboost. P2463-00 - Diesel Particulate Filter Restriction - Soot Accumulation Bank 1. P1451-00 - Diesel Particulate Filter System Performance. P242F-00 - Diesel Particulate Filter Restriction - Ash Accumulation. P24A5-00 - EGR Cooler Bypass Bank 1 Control Stuck(Sales Code ETM). P20EE-00 - NOx Catalyst Efficiency Below Threshold(Sales Code ETM). P0420-00 - Catalyst System Efficiency Below Threshold Bank 1(Sales Code ETM). P2002-00 - Diesel Particulate Filter Efficiency Below Threshold(Sales Code ETM). P0191-00 - Fuel Rail Pressure Sensor Circuit Performance(Sales Code ETM). P0461-00 - Fuel Level Sensor 1 Performance(Sales Code ETM). P0401-00 - EGR System Performance(Sales Code ETM). P208B-00 - Reductant Pump 1 Control Performance(Sales Code ETM). The customer may also notice one or more of the following: Harsh downshift clunk during exhaust brake deceleration. Diesel Exhaust Fluid (DEF) gauge erratic when DEF level is low. Stall when putting in

10214632

6.7L Cummins Engine High Pressure Fuel Injection Pump Identification Differences This bulletin provides information...

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regarding the identification differences between the CP4 style high-pressure fuel injection pump, and the new CP3.3 style high-pressure fuel injection pumps installed under the Y78 recall. The following information is intended to eliminate confusion and possible noise complaints shortly after pump replacement or ECM reprogramming.

10212505

Diesel Fuel Pump Failure and System Contamination This bulletin involves inspecting for fuel pump failure and fuel system contamination.

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Also fuel system cleaning and fuel system kit replacement. Customers may experience a Malfunction Indicator Lamp MIL illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes DTCs have been set: P0087-00 - Fuel Rail Pressure Too Low. P008A-00 - Low Pressure Fuel System Pressure - Too Low. P0201-00 - Fuel Injector 1 Circuit/Open. P0202-00 - Fuel Injector 2 Circuit/Open. P0203-00 - Fuel Injector 3 Circuit/Open. P0204-00 - Fuel Injector 4 Circuit/Open. P0205-00 - Fuel Injector 5 Circuit/Open. P0206-00 - Fuel Injector 6 Circuit/Open. The customer may also notice the following:Engine will not start.

10212473

Customer Complaint May Include Engine Oil Leak Or Consumption

10212413

Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control Module (ECM) /...

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PowertrainControl Module (PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or moreof the following Diagnostic Trouble Codes (DTCs) have been set: P0506-00-Idle Control System Rpm - Lower Than Expected. P0088 - Fuel Rail Pressure Too High - Bank 1(Sym Cam Only) P0607-00 - ECU Internal Performance. P20E8-00 - Reductant Pressure Too Low. P0301-00 - Cylinder 1 Misfire(Sym Cam Pump Only). P0302-00 - Cylinder 2 Misfire(Sym Cam Pump Only). P0303-00 - Cylinder 3 Misfire(Sym Cam Pump Only). P0304-00 - Cylinder 4 Misfire(Sym Cam Pump Only). P0305-00 - Cylinder 5 Misfire(Sym Cam Pump Only). P0306-00 - Cylinder 6 Misfire(Sym Cam Pump Only). P1C54-00 - SCR NOx Catalyst Missing. P242F-00 - Diesel Particulate Filter Restriction - Ash Accumulation(68RFE Only). P2463-00 - Diesel Particulate Filter Restriction - Soot Accumulation Bank 1(68RFE Only). P1451-00 - Diesel Particulate Filter System Performance(68RFE Only). P0299-00 - Turbocharger Underboost. P2706-00 - MS Solenoid Circuit (68RFE Only). P1D73-00 - AGS Performance. P061B - Internal Control Module Torque Calculation Performance. P064B-00 - PTO Control Module. The customer may also notice the following: PTO Customers: Allows E-Stop to work in any gear. PTO customers that use remote start: Prevents PTO cancellation in cabfrom disabling remote start. Harsh downshift clunk during exhaust brake deceleration. DEF gauge erratic when DEF level is low. Stall when putting in reverse in cold ambient temps. Engine stumble during engine warm up. Unstable idle when AC compressor cycles. Power Take Off (PTO) intermittently turns off with no DTCs. In addition the following software enhancements are included:Engine oil pressure switch modification. Oil Change Monitor Improvements For Severe Duty Ope

10212352

Warranty Bulletin D-19-02 Fast Feedback Program - 6.7L Cummins Engine & Fuel Injection Pump - 2019 - 2022 HD Ram - All Models (Rev.

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I)

10212291

Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire.

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When performing diagnosis, an internal engine concern may be suspected.

10204401

Flash: Air Suspension Control Module (ASCM) Updates This bulletin involves reprogramming the ASCM with the latest available software.

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Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following DTCs have been set:U0132 - Loss of Communication with Air Suspension Control Module. C15E1-97 - Left Rear Air Spring Intake - Component or System Operation Obstructed or Blocked. C220C-48 - Active Suspension Module Internal-Supervision Software Failure(2019 MY Only). C211B-92 - Ignition Run/Start Input-Performance Or Incorrect Operation(2019 MY Only). C156C-7A - Ride Height System Air Leak-Fluid Leak Or Seal Failure(2019 MY Only). In addition the customer may describe:Air suspension system is inoperable. During key ?On? or while driving, the ?service air suspension? light illuminates. Air spring deflated or ruptured. Right/left rear suspensions sits lower than the other side. Chime and "Service Air Suspension Immediately" message appeared in the cluster for 5 seconds. Excessive operation or noise from air suspension system when vehicle is stationary(2019 MY Only). "Air Suspension Disabled" message when attempting Bed Lowering Mode (BLM)(2019 MY Only). Excessive compressor valve cycling following a cold start(2019 MY with Diesel engine only). Erroneous "Bed Low Achieved" message through the Instrument Panel Cluster (IPC), when requesting lowering, even though the truck didn't physically lower. Ride height changes/valve actuations without operator request on rough roads.

10198407

Fast Feedback Program - 6.7L Cummins Engine - 2019 - 2022 HD Ram & Fuel Injection Pump - All Models (Rev.

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G)

10198365

Diagnostic Trouble Code (DTC) P0299 ? Turbocharger Underboost Additional Diagnostics

10198364

When The PTO Is Engaged, Engine RPM Will Not Exceed 1100 RPM And The Engine Surges.

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Diagnostic Trouble Codes (DTCs) P061B ? Internal Control Module Torque Performance, And/Or P064B ? PTO Control Module, Set.

10190691

Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control Module/Powertrain...

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Control Module (ECM/PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set:P20E8-00 - Reductant Pressure Too Low. P0301-00 - Cylinder 1 Misfire(Sym Cam Pump Only). P0302-00 - Cylinder 2 Misfire (Sym Cam Pump Only). P0303-00 - Cylinder 3 Misfire (Sym Cam Pump Only). P0304-00 - Cylinder 4 Misfire(Sym Cam Pump Only). P0305-00 - Cylinder 5 Misfire(Sym Cam Pump Only). P0306-00 - Cylinder 6 Misfire(Sym Cam Pump Only). P1C54-00 - SCR NOx Catalyst Missing. P242F-00 - Diesel Particulate Filter Restriction - Ash Accumulation (68RFE Only). P2463-00 - Diesel Particulate Filter Restriction - Soot Accumulation Bank 1(68RFE Only). P1451-00 - Diesel Particulate Filter System Performance (68RFE Only). P0299-00 - Turbocharger Underboost. P2706-00 - MS Solenoid Circuit (68RFE Only). P1D73-00 - AGS Performance. P0299-00 - Turbocharger Underboost. P2463-00 - Diesel Particulate Filter Restriction - Soot Accumulation Bank 1. P1451-00 - Diesel Particulate Filter System Performance. P242F-00 - Diesel Particulate Filter Restriction - Ash Accumulation. P24A5-00 - EGR Cooler Bypass Bank 1 Control Stuck (Sales Code ETM). P20EE-00 - NOx Catalyst Efficiency Below Threshold(Sales Code ETM). P0420-00 - Catalyst System Efficiency Below Threshold Bank 1(Sales Code ETM). P2002-00 - Diesel Particulate Filter Efficiency Below Threshold (Sales Code ETM). P0191-00 - Fuel Rail Pressure Sensor Circuit Performance(Sales Code ETM). P0461-00 - Fuel Level Sensor 1 Performance(Sales Code ETM). P0401-00 - EGR System Performance(Sales Code ETM). P208B-00 - Reductant Pump 1 Control Performance(Sales Code ETM). The customer may also notice one or more of the following:Harsh downshift clunk during exhaust brake

10190667

Customer complaint may include engine oil leak/consumption.

10188828

Passenger Side Power Side Step Inoperative This bulletin involves inspecting and if necessary replacing the passenger side power step motor.

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Customers may comment that the passenger side power step is not functioning properly and passenger side power side steps obstructed message appears in the instrument cluster.

10188807

Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control Module (ECM) /...

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Powertrain Control Module (PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set:P20E8-00 - Reductant Pressure Too Low. P0301-00 - Cylinder 1 Misfire(Sym Cam Pump Only). P0302-00 - Cylinder 2 Misfire(Sym Cam Pump Only). P0303-00 - Cylinder 3 Misfire(Sym Cam Pump Only). P0304-00 - Cylinder 4 Misfire(Sym Cam Pump Only). P0305-00 - Cylinder 5 Misfire(Sym Cam Pump Only). P0306-00 - Cylinder 6 Misfire(Sym Cam Pump Only). P1C54-00 - SCR NOx Catalyst Missing. P242F-00 - Diesel Particulate Filter Restriction - Ash Accumulation(68RFE Only). P2463-00 - Diesel Particulate Filter Restriction - Soot Accumulation Bank 1(68RFE Only). P1451-00 - Diesel Particulate Filter System Performance(68RFE Only). P0299-00 - Turbocharger Underboost. P2706-00 - MS Solenoid Circuit (68RFE Only). P1D73-00 - AGS Performance. P061B - Internal Control Module Torque Calculation Performance. P064B-00 - PTO Control Module. The customer may also notice the following:Harsh downshift clunk during exhaust brake deceleration. DEF gauge erratic when DEF level is low. Stall when putting in reverse in cold ambient temps. Engine stumble during engine warm up. Unstable idle when AC compressor cycles. Power Take Off (PTO) intermittently turns off with no DTCs. In addition the following software enhancements are included:Oil Change Monitor Improvements For Severe Duty Operation. System Improvement for PTO operation. wiTECH Mass Air Flow (MAF) data parameter improvement. Enabling wiTECH Particulate Matter (PM) Sensor Regeneration Test in PCM ?Misc Functions?. Active Grille Shutter (AGS) quality enhancements.

10188806

Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control...

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Module/Powertrain Control Module (ECM/PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set. The customer may also notice one or more of the following:Harsh downshift clunk during exhaust brake decel

10188769

Diagnostic Trouble Code (DTC) P0299 ? Turbocharger Underboost Additional Diagnostics

10187603

Power Window Regulator or Motor Owners may complain that the Driver and or Passenger Windows are inoperative.

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Technician may find DTC?s B18BA-12 - Window Control - Circuit Short to Battery, B18BA-13 - Window Control - Circuit Open (stored or active). Replace the DDM or PDM per detailed repair information in Service Library or reference Star Online Publlication S2008000182. Replacing regulators or motors will not correct this issue.

10187060

Customer may complain of a MIL lamp on.

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Upon further investigation there could be a fault code in the PCM for P1524 ? Oil Pressure Out of Range ? Camshaft Advance/Retard Disabled.

10187058

Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire.

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Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that camshaft/lifter replacement is necessary.

10184746

Warranty Bulletin D-19-02 Fast Feedback Program - 6.7L Cummins Engine - 2019 & 2020 HD Ram & Fuel Injection Pump - All Models (Rev.

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F)

10184726

Engine Control Module (ECM) Flash Failure, Diagnostic Trouble Code (DTC) U1601 ? ECU Application Software Code 1 Missing...

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Or Corrupted

10184446

Warranty Bulletin D-19-02 Fast Feedback Program - 6.7L Cummins Engine - 2019 & 2020 HD Ram & Fuel Injection Pump - All Models (Rev.

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F)

10184426

Engine Control Module (ECM) Flash Failure, Diagnostic Trouble Code (DTC) U1601 ? ECU Application Software Code 1 Missing...

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Or Corrupted

10183090

6.7L Cummins Engine High Pressure Fuel Injection Pump Identification Differences This bulletin provides information...

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regarding the identification differences in the high pressure fuel injection pumps between the new style Symetrical Cam design pump and the old syle Asymetrical Cam design used on the 6.7L Cummins in the 2019 and 2020 HD Trucks. The following information is intended to eliminate confusion and possible noise complaints shortly after pump replacement or ECMreprogramming.

10183078

Flash: Drivetrain Control Module (DTCM) Update This bulletin involves reprogramming the DTCM with the latest available software.

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The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set::If the customer has any concerns with the transfer case or if the tech performs any repairs on the transfer case, the software must be updated.C140E - Transfer Case Motor Blocked. If DTC C140E is present, follow normal diagnostic procedures before updating the DTCM.In addition the customer may describe the following:The ?Service 4WD? message/fault is displayed in the Instrument Panel Cluster (IPC). Transfer case shift fork tabs broken during range shift. Noisy (clunking/ratcheting) transfer case range shifts. Failure to complete transfer case range shifts. The following software enhancement is available:This update will help reduce premature transfer case failure.

10183050

Revision A: Intermittent Engine Buck, Surge, or Misfire.

10181613

Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control Module (ECM) /...

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Powertrain Control Module (PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set: P1D73-00 - AGS Performance. P061B - Internal Control Module Torque Calculation Performance. P064B-00 - PTO Control Module. The customer may also notice the following:Power Take Off (PTO) intermittently turns off with no DTCs. In addition the following software enhancements are included:System Improvement for PTO operation. wiTECH Mass Air Flow (MAF) data parameter improvement. Enabling wiTECH Particulate Matter (PM) Sensor Regeneration Test in PCM ?Misc Functions?. Active Grille Shutter (AGS) quality enhancements.

10181552

(Revision A) (CEL) Check Engine Light Is On, Vehicle Speed May Be Limited (2nd Gear Limp Mode), Shifting May Be Erratic,...

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Cluster Message To Service Transmission

10181538

(Revision A) Diagnostic Trouble Code (DTC) P0299 ? Turbocharger Underboost Additional Diagnostics

10181502

Intake Manifold, Intake Manifold Gaskets, Intake Manifold Bolts If the intake manifold is being removed for service and...

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the vehicle build date is between 02/24/20 to 08/07/20, please inspect the intake manifold for cracks around the intake manifold mounting bolt holes. If cracks are found please replace the intake manifold and intake manifold mounting bolts with P/N 06510314AA or later, torquing the bolts to specification when installing. If no cracks are found around the mounting holes, the intake manifold is OK to re-install during re-assembly using NEW mounting bolts p/n 06510314AA or later and torquing to specification.

10180256

6.7L Cummins Engine High Pressure Fuel Injection Pump Identification Differences This bulletin provides information...

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regarding the identification differences in the high pressure fuel injection pumps between the new style Symetrical Cam design pump and the old syle Asymetrical Cam design used on the 6.7L Cummins in the 2019 and 2020 HD Trucks. The following information is intended to eliminate confusion and possible noise complaints shortly after pump replacement or ECM reprogramming.

10180255

Flash: Air Suspension Control Module (ASCM) Updates This bulletin involves reprogramming the ASCM with the latest available software.

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Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or moreof the following DTCs have been set: U0132 - Loss of Communication with Air Suspension Control Module. C15E1-97 - Left Rear Air Spring Intake - Component or System Operation Obstructedor Blocked. C220C-48 - Active Suspension Module Internal-Supervision Software Failure(2019 MY Only). C211B-92 - Ignition Run/Start Input-Performance Or Incorrect Operation(2019 MY Only). C156C-7A - Ride Height System Air Leak-Fluid Leak Or Seal Failure(2019 MY Only). In addition the customer may describe: Air spring deflated or ruptured. Right/left rear suspensions sits lower than the other side. During key ?On? or while driving, the ?service air suspension?light illuminates. Chime and "Service Air Suspension Immediately" message appeared in the clusterfor 5 seconds. Air suspension system is inoperable. Excessive operation or noise from air suspension system when vehicle is stationary(2019 MY Only). "Air Suspension Disabled" message when attempting Bed Lowering Mode (BLM)(2019 MY Only). Excessive compressor valve cycling following a cold start(2019 MY with Diesel engine only). Erroneous "Bed Low Achieved" message through the Instrument Panel Cluster (IPC), when requesting lowering, even though the truck didn'tphysically lower. Ride height changes/valve actuations without operator request on rough roads.

10180254

Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control...

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Module/Powertrain Control Module (ECM/PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set:P1D7300 - AGS Performance. P0299-00 - Turbocharger Underboost. P2463-00 - Diesel Particulate Filter Restriction - Soot Accumulation Bank 1. P1451-00 - Diesel Particulate Filter System Performance. P242F-00 - Diesel Particulate Filter Restriction - Ash Accumulation. P24A5-00 - EGR Cooler Bypass Bank 1 Control Stuck(Sales Code ETM). P20EE-00 - NOx Catalyst Efficiency Below Threshold(Sales Code ETM). P0420-00 - Catalyst System Efficiency Below Threshold Bank 1(Sales Code ETM). P2002-00 - Diesel Particulate Filter Efficiency Below Threshold(Sales Code ETM). P0191-00 - Fuel Rail Pressure Sensor Circuit Performance(Sales Code ETM). P0461-00 - Fuel Level Sensor 1 Performance(Sales Code ETM). P0401-00 - EGR System Performance(Sales Code ETM). P208B-00 - Reductant Pump 1 Control Performance(Sales Code ETM). The customer may also notice one or more of the following:Engine surge felt while driving(Sales Code ETM). Idle Fluctuation. The following improvements are also included in this update:wiTECH ?Fuel Injector Cutoff Test? fix. wiTECH Mass Air Flow (MAF) Sensor data display additional fix. Enabling wiTECH Particulate Matter (PM) Sensor Regeneration Test in PCM ?Misc Functions?. Engine Warmup Protection Improvement to help promote better oil delivery to engine bearings during cold starts. Hydrocarbon Desorption (HCD) Mode operational improvement. HCD mode resumes after key cycle. Engine stumble improvement, during engine warm up(Sales Code ETM). Smoke improvement during highway driving and lower altitudes (sea level)(Sales Code ETM).

10180172

PUMP, Fuel Injection This part requires a unique calibration to be programmed into the Engine Control Module (ECM).

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Failure to program the ECM with the correct calibration after installation of this pump will create an undesireable noise characteristic from the pump. Please be sure to follow all normally published Service Bulletins, and Service Information for the latest installation instructions, and programming steps.

10177507

Fast Feedback Program - 6.7L Cummins Engine - 2019 & 2020 HD Ram & 6.7L Cummins Diesel Engine Control Module (ECM) - 2018 Ram- All Models (Rev.

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E)

10177476

Turbocharger vs Turbocharger Actuator Replacement

10177474

Diagnostic Trouble Code (DTC) P0299 ? Turbocharger Underboost Additional Diagnostics

10177472

Check Engine Light Is On, Vehicle Speed May Be Limited, Shifting May Be Erratic

10176587

Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control...

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Module/Powertrain Control Module (ECM/PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set: P24A5-00 - EGR Cooler Bypass Bank 1 Control Stuck. P20EE-00 - NOx Catalyst Efficiency Below Threshold. P0299-00 - Turbocharger Underboost. P1451-00 - Diesel Particulate Filter System Performance. P242F-00 - Diesel Particulate Filter Restriction - Ash Accumulation. P0420-00 - Catalyst System Efficiency Below Threshold Bank 1. P2002-00 - Diesel Particulate Filter Efficiency Below Threshold. P0191-00 - Fuel Rail Pressure Sensor Circuit Performance. P0461-00 - Fuel Level Sensor 1 Performance. P0401-00 - EGR System Performance. P208B-00 - Reductant Pump 1 Control Performance. The following improvements are also included in this update:Hydrocarbon Desorption Mode, will resume after key cycle. Engine stumble improvement, during engine warm up. Smoke improvement during highway driving and lower altitudes (sea level).

10176531

Oil Leak From The Front Timing Gear Housing Gasket.

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(Note: ETL, ETK, ETM, ETN Diesel Engines)

10176473

GASKET, Timing Case Cover, Rear Gear Housing For 2017-2020 model years only.

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If you are replacing the timing housing gasket due to an oil leak, please take detailed pictures of the leak, and submit them to the Star Center. Once submitted, continue with the repair. During the repair, check the breakaway torque of the gear housing retaining bolts. If any are found to be loose, note the location of the loose bolt(s) in the Star case.

10175714

Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the correct software.

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This vehiclemay have been programmed with incorrect software. The customer may experience Active Noise Control (ANC) system not working. Upon further investigation the technician may find the followingDiagnostic Trouble Codes (DTCs) has been set:B154F-64 - Lost Crankshaft Pulse Signal-Signal Plausibility Failure B154F-24 - Lost Crankshaft Pulse Signal-Signal Stuck High.

10175701

Fast Feedback Program ? 6.7L Cummins Engine - 2019 & 2020 HD Ram & 6.7L Cummins Diesel Engine Control Module (ECM) - 2018 Ram ? All Models (Rev.

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D)

10175698

CEL (Check Engine Lamp) Illuminates, Recent PCM Replace Or Flash Update Performed, DTC P057B Brake Pedal Position...

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Sensor Circuit Performance

10175677

Valve Body Pressure Testing Plug Inspection

10175618

RFE Valvebody Plug Installation OEM RFE valve bodies require seven (7) 06030035 plugs installed and torqued to 45 in-lb (5Nm).

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Notify independant repair facilities when they order valve body.

10175610

Gasket, Timing Gear Housing For 2019, and 2020 Model Year Only.

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If you are replacing the timing housing gasket due to an oil leak, please take detailed pictures of the leak, and submit them to the Star Center. Once submitted, continue with the repair. During the repair, check the breakaway torque of the gear housing retaining bolts. If any are found to be loose, note the location of the loose bolt(s) in the Star case.

10173338

Safety Recall W03 2019-2020 D Transmission Valve Body Recommended Operation Ahead of Recall Launch

10173332

Intermittent Engine Buck, Surge, or Misfire.

10173268

MODULE, Air Suspension, [SEB] For replacement of Air Suspension Control Module (ASCM) due to the following DTCs, please...

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contact FCA Redacted Content to aid in root-cause prior to repair at FCA Redacted Content or FCA Redacted Content U0132 (Loss of Comm) U0421 (Implausible Data) C220C (Software Supervision) C15DE-72 (Exhaust Solenoid Actuator Stuck Open) If no response in 15 minutes, proceed with repair. As per STAR Online case S1917000002: Do not replace any components. First record the DTC?s by creating and saving a vehicle scan report with WiTECH under the reports tab. Next, attempt to reset the ASCM by removing the F50 20A ASCM fuse in the Power Distribution Center. Then reinstall the fuse. Using WiTECH check for DTC?s. If U0132, U0421, U0422 DTCs are now stored, clear them. Perform a short test drive. If the codes do not return do not repair. Condition is under investigation by engineering.

10168388

SEAL, Input If looking to replace stubshaft due to ATX fluid leaking, do not replace PTU seals.

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None of the seals from the PTU side will need to be replaced whenever the ATX stubshaftis replaced, even though V-seal (68408748A$) is in direct contact with the stubshaft,it will not avoid grease/oil leakage from transmission side. PTU V-seals are intended to act as a dust cover for stubshaft-PTU input shaft spline interface. PTU Input shaft seal (68408749A$) is intended to hold PTU oil and debris ingress; it should be replaced only if the fluid leakage is confirmed to be PTU oil and not ATX trans. fluid.

Electrical

124 bulletins
11028904

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate,...

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Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

11025513

Front Axle Disconnect (FAD) Electrical Connector Design Change On Replacement Axle Assemblies.

11018649

Module, Urea Pump/Level: HD 6.7L (ETL/ETN/ETM) with Mil On P21C4-00 (Reductant Line Heater Relay Control Circuit High /...

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U11C1-00 (Reductant Control Module Received Implausible Data From ECM/PCM), do not replace the DEF Pump. Follow TSB's released and appropriate Service Diagnostics.

11016060

"6 CONTROL UNIT, Diesel Exhaust Customer complaints with malfunction light illuminated on 2019 thru 2024 MY DJ / D2 / DD...

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/ DP vehicles with 6.7L (ETL / ETM / ETN) built on or before October 15,2024 and exhibiting DTCs P21C4-00 (Reductant Line Heater Relay Control Circuit High) and / or U11C1-00 (Reductant Control Module received implausible Data from ECM / PCM). These DTCs will occur after installation of service DCU 68458603AB. Do not replace parts until after the TSB 25-008-24 is performed. If the DTC(s) continue to set, then follow the Service Diagnostics for the applicable DTC."

11015599

Malfunction Indicator Lamp (MIL) Illumination, Diagnostic Trouble Codes (DTCs) P21C4 (Diesel Exhaust Fluid) Reductant...

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Line Heater Control Circuit High, and U11C1 Reductant Control Module Received Implausible Data From ECM/PCM, Set

11013171

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate,...

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Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

11012777

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate,...

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Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

11010636

"Flash: Diesel Exhaust Fluid (DEF) Dosing Control Unit (DCU) Update Customers must experience a Malfunction Indicator...

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Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): P21C4-00 - Reductant Line Heater Relay Control Circuit High. U11C1-00 - Reductant Control Module Received Implausible Data From ECM/PCM. These DTCs will occur after installation of service DCU 68458603AB. This bulletin involves reprogramming the DCU with the latest available software."

11008746

"Diesel Exhaust Fluid (DEF) Fluid Freezing Warranty Extension XR1 Customers must experience a Malfunction Indicator Lamp...

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(MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): P203E-00 - Reductant Level Sensor 1 Circuit Intermittent-Erratic. Customers may also experience one or more of the following: Repeated freeze/thaw cycles of the urea tank to cause solid DEF crystals to form and settle on the focus tube, blocking the level sensor signal. Rapid temperature swings from below freezing to above freezing causing an incomplete thaw of the DEF tank. When the vehicle is powered on, the diagnostic is enabled due to thawed DEF at the tank bottom surface, but the fluid in the center is still partially frozen. Not following the proper DEF fill procedure and overfilling the tank. This bulletin involves replacing the urea delivery module and possibly updating the Dosing Control Unit (DCU) software"

11008196

"Diesel Exhaust Fluid (DEF) Fluid Freezing Warranty Extension XR1 Customers must experience a Malfunction Indicator Lamp...

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(MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): P203E-00 - Reductant Level Sensor 1 Circuit Intermittent-Erratic. Customers may also experience one or more of the following: Repeated freeze/thaw cycles of the urea tank to cause solid DEF crystals to form and settle on the focus tube, blocking the level sensor signal. Rapid temperature swings from below freezing to above freezing causing an incomplete thaw of the DEF tank. When the vehicle is powered on, the diagnostic is enabled due to thawed DEF at the tank bottom surface, but the fluid in the center is still partially frozen. Not following the proper DEF fill procedure and overfilling the tank. This bulletin involves replacing the urea delivery module and possibly updating the Dosing Control Unit (DCU) software."

11008149

Warranty Bulletin D-24-16 (XR1) Urea Delivery Module Select 2019 - 2022 RAM Trucks (DJ/D2/DD/DP)

11008071

Tire Pressure Lamp Flashing, No Tire Pressures Displayed, Tire Pressure Module (TPM) System Unavailable Message...

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Displayed on Cluster

11007954

Battery Drain Suspected or "Identified" From USB or Media Hub

11005365

MODULE KIT - UREA PUMP/LEVEL UNIT

11002828

"Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate,...

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Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On "

10251798

C003A-2F Right Rear Wheel Speed Sensor, C0037-2F Left Rear Wheel Speed Sensor Diagnostic Trouble Codes (DTCs) Set While...

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Driving With Payload Or Trailer Towing.

10251783

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate,...

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Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

10248509

Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website...

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to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.

10247953

Radio Remained On After Ignition Is Switched Off, Dead Battery From Excessive Radio Current Draw

10244348

Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website...

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to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.

10243184

C003A-2F Right Rear Wheel Speed Sensor, C0037-2F Left Rear Wheel Speed Sensor Diagnostic Trouble Codes (DTCs) Set While...

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Driving With Payload Or Trailer Towing.

10236873

Ambient Air Temperature Missing, Malfunction Indicator Lamp (MIL) Lamp On, Diagnostic Trouble Code (DTC) P0070-15...

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Ambient Air Temperature Sensor Circuit-Circuit Short to Battery or Open, P0073 Ambient Air Temperature Sensor Circuit High

10236871

Ambient Temperature Sensor Servicing.

10234424

Radio Remained On After Ignition Is Switched Off, Dead Battery From Excessive Radio Current Draw

10234420

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate,...

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Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

10231712

Malfunction Indicator Lamp (MIL) Illumination.

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NOx Sensor Diagnostic Trouble Codes (DTCs) Diagnosis Information.

10230222

Malfunction Indicator Lamp (MIL) Illumination.

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Diagnostic Trouble Code (DTC) P0607 ? ECU Internal Performance, Set.

10230183

No Start, Cannot Complete Module Replace, Proxi Or Module Proxi Configuration

10230091

Flash: Driver Door Module (DDM) and Passenger Door Module (PDM) Updates This bulletin involves reprogramming the DDM...

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and PDM with the latest available software. This software is for vehicles on the RRT VIN List is to improve the function and reliability of the power windows operation.

10230015

Malfunction Indicator Lamp (MIL) Illumination.

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Diagnostic Trouble Codes (DTCs) P0756 ? UD Solenoid Circuit, and/or P0755 ? 2C Solenoid Circuit, Set.

10229512

Ambient Temperature Sensor Servicing.

10229479

Battery Drain Suspected or "Identified" From USB or Media Hub

10229059

No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting

10229041

Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off

10228043

TPMS Does Not Read Tire Pressure For The Rear Tires This bulletin involves adding a sales code and performing a restore vehicle configuration.

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Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find thefollowing Diagnostic Trouble Code (DTC) has been set: C15CE-31 - Tire Pressure Sensor 7-No Signal. Customers may also comment on the following: Instrument Panel Cluster (IPC) warning is illuminated for the tire pressure sensors.

10227721

Radio Remained On After Ignition Is Switched Off, Dead Battery from Excessive Radio Current Draw

10227719

Tire Pressure Lamp Flashing, No Tire Pressures Displayed, ?Tire Pressure Module (TPM) System Unavailable? Message...

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Displayed on Cluster

10225992

Ambient Temperature Sensor Servicing.

10225976

Tire Pressure Lamp Flashing, No Tire Pressures Displayed, ?Tire Pressure Module (TPM) System Unavailable? Message...

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Displayed on Cluster

10225951

CONNECTOR Trailer Tow,WIRING Trailer Tow,CONNECTOR 7 Way,WIRING Rear Bumper If the connector or wiring is physically...

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damaged, burned, melted or corroded, prior to replacing the part, please contact FCA Redacted Content If no response in 15 minutes, proceed with repair. Please send pictures of the failed part to FCA Redacted Content

10225369

Ambient Temperature Sensor Servicing.

10225350

Ambient Air Temperature Missing, Malfunction Indicator Lamp (MIL) Lamp On, Diagnostic Trouble Code (DTC) P0070-15...

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Ambient Air Temperature Sensor Circuit-Circuit Short to Battery or Open, P0073 Ambient Air Temperature Sensor Circuit High

10225342

Battery Drain Suspected or "Identified" From USB or Media Hub

10225232

Ambient Temperature Sensor Servicing.

10225213

Ambient Air Temperature Missing, Malfunction Indicator Lamp (MIL) Lamp On, Diagnostic Trouble Code (DTC) P0070-15...

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Ambient Air Temperature Sensor Circuit-Circuit Short to Battery or Open, P0073 Ambient Air Temperature Sensor Circuit High

10225205

Battery Drain Suspected or "Identified" From USB or Media Hub

10224087

Heating, Ventilation and Air Conditioning (HVAC) Controls Inoperative This bulletin involves replacing the HVAC module.

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Customers may experience not being able to change the HVAC modes, both on the radios display or HVAC controls.

10224072

50 Gallon Fuel Tank Reconfiguration This bulletin involves inspecting the Powertrain Control Module (PCM) configuration...

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data and performing the enable 50 gallon tank routine in wiTECH. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Code (DTC) has been set:P0461 - Fuel Level Sensor 1 Performance(Set in the Powertrain Control Module (PCM)).

10223916

Customer complaint of air bag lamp on.

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B0029-11-RIGHT CURTAIN DEPLOYMENT SQUIB 1-CIRCUIT SHORT TO GROUND

10223552

SGW (Security Gateway Module) Setting DTC B235A-00 ECU In-Plant- Mode

10223403

Malfunction Indicator Lamp (MIL) Illumination.

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Diagnostic Trouble Codes (DTCs) P0756 ? UD Solenoid Circuit, and/or P0755 ? 2C Solenoid Circuit, Set.

10223319

Flash: Driver Door Module (DDM) and Passenger Door Module (PDM) Updates This bulletin involves reprogramming the DDM...

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and PDM with the latest available software. This software is for vehicles on the RRT VIN List is to improve the function and reliability of the power windows operation.

10223243

Malfunction Indicator Lamp (MIL) Illumination.

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Diagnostic Trouble Codes (DTCs) P0756 ? UD Solenoid Circuit, and/or P0755 ? 2C Solenoid Circuit, Set.

10223097

No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting

10223079

Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off

10222897

Malfunction Indicator Lamp (MIL) Illumination.

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Diagnostic Trouble Code (DTC) P0461 ? Fuel Level Sensor 1 Performance Set

10222885

CONNECTOR/WIRING, Trailer Tow If the connector or wiring is physically damaged, burned, melted or corroded, prior to...

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replacing the part, please contact FCA Redacted Content If no response in 15 minutes, proceed with repair. Please send pictures of the failed part to FCA Redacted Content

10221636

Malfunction Indicator Lamp (MIL) Illumination.

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Diagnostic Trouble Code (DTC) P0607 ? ECU Internal Performance, Set.

10221597

No Start, Cannot Complete Module Replace, Proxi Or Module Proxi Configuration

10221380

CONNECTOR/WIRING, Trailer Tow If the connector or wiring is physically damaged, burned, melted or corroded, prior to...

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replacing the part, please contact FCA Redacted Content If no response in 15 minutes, proceed with repair. Please send pictures of the failed part to FCA Redacted Content

10221288

Customer complaint includes a Mil-on condition.

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Upon further investigation, one or more of the following fault codes may be set in the PCM:

10221228

WIRING, Body Before replacing this harness, please contact FCA Redacted Content to see if a repair kit is available for your application.

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If no response in 15 minutes, proceed with repair. Please email pictures of harness defects to FCA Redacted Content

10221213

Flash: Radio Frequency Hub Module (RF-HUB) Updates This bulletin involves reprogramming the RF-HUB with the latest software available.

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The customer may experience the following:The key fob won't unlock the doors while the vehicle is running and after a remote start.

10221206

Flash: Parktronics (PTS) Enhancements This bulletin involves reprogramming the PTS module with the latest software available.

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Customers may experience one or more of the following:False front object detection warning when a trailer is connected to the vehicle. Chime sounds when backing away from an object in front of the vehicle. Park assist system latches off when a trailer or snow plow is disconnected during the same key cycle. The system disabled message will still be displayed and the system will be turned off until a new key cycle.

10221186

P203E and P203F Additional Diagnostic Information This bulletin provides additional information regarding diagnosing...

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Diesel Exhaust Fluid (DEF) issue in extreme cold weather. Diagnostic Trouble Codes (DTCs) P203E - Reductant Level Sensor 1 Circuit Intermittent and/or P203F - Reductant Level Too Low set.

10221176

Malfunction Indicator Lamp (MIL) Illumination.

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Fuel Injector Circuit Open DTC Additional Diagnostics.

10221164

Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination After Key Off

10221153

Battery Tester Warranty Code Procedures, Midtronics Charger Update Process

10221152

Battery Tester Warranty Code Procedures, Medtronic Update Process

10221133

ASCM U0132 Loss Of Communication With Suspension Control Module (IPC) DTC

10221108

CAMERA (surround view - digital) When vehicle is equipped with surround view system (XAK sales code) and rear camera is...

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not functioning - If rear camera is not functioning we would expect to see these Diagnostic Trouble Code (DTCs) set by the Central Vision Processing Module (CVPM) - B217A-92 Rear Camera-Performance or Incorrect Operation U0264-00 Lost Communication With Camera Module - Rear 1. Take picture of head unit display so we can verify what part of the image is not functioning (Surround View vs. Rearview Camera) 2. Take vehicle scan and config report so we can verify s/w, DTCs, and vehicle config 3. If rear camera is not functioning, disconnect and reconnect the camera to ensure that the same camera is still not functioning. We want to ensure that the connection at the rear camera is secure. 4. Send information to FCA Redacted Content.

10220986

Door Control Module Window Inoperative This bulletin involves replacing one or both of the door modules.

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Technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set: B18BA-12 - Window Control - Circuit Short to Battery B18BA-13 - Window Control - Circuit Open In addition the customer may notice one or more of the following: Driver and/or passenger windows stop working. If the window switch is held in the up position for at least two seconds,the obstruction auto-down function may not work. Windows may go up slower than expected.

10220983

Flash: Radio Frequency Hub Module (RF-HUB) Updates This bulletin involves reprogramming the RF-HUB with the latest software available.

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The customer may experience the following:The key fob won't unlock the doors while the vehicle is running and after a remote start.

10220939

Door Control Module Window Inoperative This bulletin involves replacing one or both of the door modules.

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Technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set:B18BA-12 - Window Control - Circuit Short to Battery B18BA-13 - Window Control - Circuit Open In addition the customer may notice one or more of the following:Driver and/or passenger windows stop working. If the window switch is held in the up position for at least two seconds,the obstruction auto-down function may not work. Windows may go up slower than expected.

10220835

CAMERA, Rear View For concerns of back up camera flicker/blank/blue/black screen or camera inop, please ensure Radio is at latest software level.

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After update, system requires three sleep cycles to function properly. Please verify camera LVDS- Low-Voltage Differential Signaling cable connection at camera and radio head unit. Also verify harness connection between high mounted stop lamp and body harness for bent pins or loose connection at XY310A, XY485A inlines. Please create and send a copy of the vehicle scan report and specify radio SW version and radio head unit ID toFCA Redacted Content or call FCA Redacted Content for any additional questions or assistance needed. If no response in 15 minutes, proceed with repair. Please be sure to attach a copy of the Vehicle Scan Report on the repair order.

10220715

No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting

10220697

Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off

10220536

Malfunction Indicator Lamp (MIL) Illumination.

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Diagnostic Trouble Code (DTC) P0471 ? Exhaust Pressure Sensor 1 Performance, Set.

10219924

COMPRESSOR ASSEMBLY, Air Suspension, Module ASCM replacement is rarely necessary.

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If the DTC is stored and able to be cleared, component replacement is not necessary. Please follow the service procedures to attempt to clear any active fault(s) which includes module hard reset, full CAN power down/sleep, or DTC clear in WiTech. Please contact FCA Redacted Content prior to any ASCM replacement at FCA Redacted Content If no response within 15 minutes, please proceed with repair. Any new module requires a flash following installation regardless of whether the current part number is up-to-date .

10215893

Malfunction Indicator Lamp (MIL) Illuminated.

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Diagnostic Trouble Code (DTC) P046C ? Exhaust Gas Recirculation Temperature Sensor ?A? Circuit Low Set.

10214555

C003A-2F Right Rear Wheel Speed Sensor, C0037-2F Left Rear Wheel Speed Sensor DTC?s Set While Driving With Payload Or...

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Trailer Towing.

10214527

CONNECTOR/WIRING, Trailer Tow If the connector or wiring is physically damaged, burned, melted or corroded, prior to...

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replacing the part, please contact FCA Redacted Content If no response in 15 minutes, proceed with repair. Please send pictures of the failed part to FCA Redacted Content

10212520

Flash: Powertrain Control Module (PCM) Updates OVERVIEW:

10212447

Customer complaint includes a Mil-on condition.

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Upon further investigation, one or more of the following fault codes may be set in the PCM:

10212318

No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting

10212300

Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off

10204384

P203E and P203F Additional Diagnostic Information This bulletin provides additional information regarding diagnosing...

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Diesel Exhaust Fluid (DEF) issue in extreme cold weather. Diagnostic Trouble Codes (DTCs) P203E - Reductant Level Sensor 1 Circuit Intermittent and/or P203F - Reductant Level Too Low set.

10198413

Flash: Driver Door Module (DDM) and Passenger Door Module (PDM) Updates This bulletin involves reprogramming the DDM...

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and PDM with the latest available software. This software is for vehicles on the RRT VIN List is to improve the function and reliability of the power windows operation.

10198337

Malfunction Indicator Lamp (MIL) Illumination.

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Diagnostic Trouble Codes (DTCs) P0756 ? UD Solenoid Circuit, and/or P0755 ? 2C Solenoid Circuit, Set.

10194066

Flash: Radio Frequency Hub Module (RF-HUB) Updates This bulletin involves reprogramming the RF-HUB with the latest software available.

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The customer may experience the following:The key fob won't unlock the doors while the vehicle is running and after a remote start.

10194059

Flash: Parktronics (PTS) Enhancements This bulletin involves reprogramming the PTS module with the latest software available.

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Customers may experience one or more of the following:False front object detection warning when a trailer is connected to the vehicle. Chime sounds when backing away from an object in front of the vehicle. Park assist system latches off when a trailer or snow plow is disconnected during the same key cycle. The system disabled message will still be displayed and the system will be turned off until a new key cycle.

10194039

P203E and P203F Additional Diagnostic Information This bulletin provides additional information regarding diagnosing...

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Diesel Exhaust Fluid (DEF) issue in extreme cold weather. Diagnostic Trouble Codes (DTCs) P203E - Reductant Level Sensor 1 Circuit Intermittent and/or P203F - Reductant Level Too Low set.

10194029

Malfunction Indicator Lamp (MIL) Illumination.

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Fuel Injector Circuit Open DTC Additional Diagnostics.

10194017

Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination After Key Off

10193986

ASCM U0132 Loss Of Communication With Suspension Control Module (IPC) DTC

10193961

CAMERA (surround view - digital) When vehicle is equipped with surround view system (XAK sales code) and rear camera is...

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not functioning - If rear camera is not functioning we would expect to see these Diagnostic Trouble Code (DTCs) set by the Central Vision Processing Module (CVPM) - B217A-92 Rear Camera-Performance or Incorrect Operation U0264-00 Lost Communication With Camera Module - Rear 1. Take picture of head unit display so we can verify what part of the image is not functioning (Surround View vs. Rearview Camera) 2. Take vehicle scan and config report so we can verify s/w, DTCs, and vehicle config 3. If rear camera is not functioning, disconnect and reconnect the camera to ensure that the same camera is still not functioning. We want to ensure that the connection at the rear camera is secure. 4. Send information to FCA Redacted Content.

10190733

Door Control Module Window Inoperative This bulletin involves replacing one or both of the door modules.

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Technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set: B18BA-12 - Window Control - Circuit Short to Battery B18BA-13 - Window Control - Circuit Open In addition the customer may notice one or more of the following: Driver and/or passenger windows stop working. If the window switch is held in the up position for at least two seconds,the obstruction auto-down function may not work. Windows may go up slower than expected.

10190730

Flash: Radio Frequency Hub Module (RF-HUB) Updates This bulletin involves reprogramming the RF-HUB with the latest software available.

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The customer may experience the following:The key fob won't unlock the doors while the vehicle is running and after a remote start.

10190686

Door Control Module Window Inoperative This bulletin involves replacing one or both of the door modules.

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Technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set:B18BA-12 - Window Control - Circuit Short to Battery B18BA-13 - Window Control - Circuit Open In addition the customer may notice one or more of the following:Driver and/or passenger windows stop working. If the window switch is held in the up position for at least two seconds,the obstruction auto-down function may not work. Windows may go up slower than expected.

10190582

CAMERA, Rear View For concerns of back up camera flicker/blank/blue/black screen or camera inop, please ensure Radio is at latest software level.

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After update, system requires three sleep cycles to function properly. Please verify camera LVDS- Low-Voltage Differential Signaling cable connection at camera and radio head unit. Also verify harness connection between high mounted stop lamp and body harness for bent pins or loose connection at XY310A, XY485A inlines. Please create and send a copy of the vehicle scan report and specify radio SW version and radio head unit ID toFCA Redacted Content or call FCA Redacted Content for any additional questions or assistance needed. If no response in 15 minutes, proceed with repair. Please be sure to attach a copy of the Vehicle Scan Report on the repair order.

10188740

Malfunction Indicator Lamp (MIL) Illumination.

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Diagnostic Trouble Code (DTC) P0471 ? Exhaust Pressure Sensor 1 Performance, Set.

10187713

Tire Pressure Monitoring System (TPMS) Light On In Instrument Panel Cluster (IPC) This bulletin involves replacing and...

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programing all Tire Pressure Monitor (TPM) Sensors. The customer may notice: The TPMS light illuminated in the instrument panel.

10187707

Tire Pressure Monitoring System (TPMS) Light On In Instrument Panel Cluster (IPC) This bulletin involves replacing and...

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programing all Tire Pressure Monitor (TPM) Sensors. The customer may notice:The TPMS light illuminated in the instrument panel.

10187072

Malfunction Indicator Lamp (MIL) Illuminated.

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Diagnostic Trouble Code (DTC) P046C ? Exhaust Gas Recirculation Temperature Sensor ?A? Circuit Low Set.

10184765

Heating, Ventilation and Air Conditioning (HVAC) Controls Inoperative This bulletin involves replacing the HVAC module.

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Customers may experience not being able to change the HVAC modes, both on the radios display or HVAC controls.

10184750

50 Gallon Fuel Tank Reconfiguration This bulletin involves inspecting the Powertrain Control Module (PCM) configuration...

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data and performing the enable 50 gallon tank routine in wiTECH. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Code (DTC) has been set:P0461 - Fuel Level Sensor 1 Performance(Set in the Powertrain Control Module (PCM)).

10184465

Heating, Ventilation and Air Conditioning (HVAC) Controls Inoperative This bulletin involves replacing the HVAC module.

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Customers may experience not being able to change the HVAC modes, both on the radios display or HVAC controls.

10184450

50 Gallon Fuel Tank Reconfiguration This bulletin involves inspecting the Powertrain Control Module (PCM) configuration...

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data and performing the enable 50 gallon tank routine in wiTECH. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Code (DTC) has been set:P0461 - Fuel Level Sensor 1 Performance(Set in the Powertrain Control Module (PCM)).

10183027

Customer complaint of air bag lamp on.

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B0029-11-RIGHT CURTAIN DEPLOYMENT SQUIB 1-CIRCUIT SHORT TO GROUND

10181561

(Revision A) Malfunction Indicator Lamp (MIL) Illumination.

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Diagnostic Trouble Code (DTC) P0461 ? Fuel Level Sensor 1 Performance Set

10181560

External Fuel Pump Relay Kit Now Available

10177497

SGW (Security Gateway Module) Setting DTC B235A-00 ECU In-Plant- Mode

10176562

Customer Satisfaction Notification U23 Fuel Pump Module

10176544

Malfunction Indicator Lamp (MIL) Illuminated.

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Diagnostic Trouble Code (DTC) P046C ? Exhaust Gas Recirculation Temperature Sensor ?A? Circuit Low Set.

10175735

Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test...

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equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.

10175673

Malfunction Indicator Lamp (MIL) Illuminated.

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Diagnostic Trouble Code (DTC) P046C ? Exhaust Gas Recirculation Temperature Sensor ?A? Circuit Low Set

10175622

SWITCH, Ignition, Push Button (Keyless Ignition Node) Prior to replacing parts for a B1A7D-2A Diagnostic trouble code...

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on heavy duty trucks.Please call FCA Redacted Content , please email a scan and config report toFCA Redacted Content. If no response in 15 minutes, proceed with repair.

10175429

LAMP, Center High Mounted Stop (CHMSL - Cargo lamp) For concern of water leak intrusion at CHMSL lamp: Before CHMSL...

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lamp removal, please check for proper CHMSL installation. Verify that CHMSL harness is well hidden (not visible) into the cabin and not trapped between lamp and cabin. If harness is trapped, take a picture and verify seal foam also has a harness mark. Add this comment into narrative. Please call FCA Redacted Content prior to replacing the component (if needed). If no response in 15 minutes, proceed with repair.

10175017

LAMP, Center High Mounted Stop (CHMSL - Cargo lamp) For concern of water leak intrusion at CHMSL lamp: Before CHMSL...

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lamp removal, please check for proper CHMSL installation. Verify that CHMSL harness is well hidden (not visible) into the cabin and not trapped between lamp and cabin. If harness is trapped, take a picture and verify seal foam also has a harness mark. Add this comment into narrative. Please call FCA Redacted Content prior to replacing the component (if needed). If no response in 15 minutes, proceed with repair.

10174097

LAMP, Center High Mounted Stop (CHMSL - Cargo lamp) For concern of water leak intrusion at CHMSL lamp: Before CHMSL...

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lamp removal, please check for proper CHMSL installation. Verify that CHMSL harness is well hidden (not visible) into the cabin and not trapped between lamp and cabin. If harness is trapped, take a picture and verify seal foam also has a harness mark. Add this comment into narrative. Please call FCA Redacted Content prior to replacing the component (if needed). If no response in 15 minutes, proceed with repair.

10173356

Body Control Module (BCM) Reconfigure for Enabling the Auto-On Comfort Settings This bulletin involves reconfiguring...

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the BCM and possibly a radio reset, to enable the auto-on comfort settings. Customers may comment on one or more of the following:If below 4 C (40 F), the heated seats or heated steering wheel turn on by themselves. If above 26 C (80 F), the vented seats turn on by themselves. Cannot turn off the auto-on comfort feature. With the symptom/condition listed above, there?s no setting in the radio to turn the auto-on comfort feature off.

10173328

Key Programming, Security Pin Request, Pin Invalid

10173327

Malfunction Indicator Lamp Illumination (MIL).

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Diagnostic Trouble Code (DTC) P203E ? Reductant Level Sensor 1 Circuit Intermittent-Erratic Set

10173323

Intelligent Battery Sensor-IBS Installation, Battery Charging Message, Start Stop Charging Warning Lamp Illuminated On...

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Stop Start Equipped Vehicles

Infotainment

114 bulletins
11021581

Door speaker Inoperative or No Sound

11014529

Touchscreen For all infotainment system repairs (touchscreens, radios, etc.), refurbished parts may be available.

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Follow the Infotainment Ordering guide available under the "Parts" section of Dealer Connect: DealerCONNECT> Parts> News& Information> Audio & Electronic Products Exchange Process

11000992

Checking Radio Software Level On A VP2 Radio

10251876

Radio Over The Air Update from LR34.51 to LR35.41 Software Version Customer may experience one or more of the...

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following: ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from LR34.51 to LR35.41. NOTE: National launch for this FOTA update is expected to begin Feburary 19, 2024.

10251785

SOS and Assistance Call Not Working After Radio Exchange Unit Installed

10248014

Radio Over The Air Updating to 34.42 Software Version ? Mobile Wi-Fi inoperative upon start up.

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? Hotspot gives 9No Internet9 connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from 34.4 to 34.42.

10243157

Back-Up Camera Inoperative Complaints, Radio Display Blue or Blank When Placed in Reverse

10243153

Apple CarPlay Does Not Work Or Not Connecting

10242829

Radio Over The Air Updates LR34.4 to LR35.41 Customers may experience one or more of the following: ? Mobile Wi-Fi inoperative upon start up.

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? Hotspot gives "No Internet" connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software version will be updated from LR34.4 to LR35.41 and the radio cell modem firmware level from MR5 to MR6. NOTE: National launch for this FOTA update is expected to begin August 16, 2023.

10242779

Customer Satisfaction Notification ZD7 - Radio Software update

10241074

Radio Over The Air JR34.41F Updating to JR34.42F Software Version ? Mobile WiFi inoperative upon start up.

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? WiFi hotspot gives ?No Internet? connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from JR34.41F to JR34.42F. NOTE: The National campaign for this FOTA update launched July 5, 2023.

10241056

Customer Satisfaction Notification ZD7 - Radio Software Update

10240004

SOS, Assistance Calls Not Successful After Radio Replacement or Radio Software Update

10240002

Customer Satisfaction Notification ZD7 - Radio Software Update

10234487

Radio Over The Air Updating to 34.42 Software Version ? Mobile Wi-Fi inoperative upon start up.

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? Hotspot gives 9No Internet9 connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from 34.4 to 34.42.

10231815

Radio Over The Air JR34.3 Updating to JR34.32.Software Version Customers may experience one or more of the following:...

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Not be able to use Mobile Wi-Fi upon start up. Hotspot gives a no Internet connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from JR34.3 to JR34.32. NOTE: National launch for this FOTA update is expected to begin February 20, 2023.

10231792

Radio Over The Air Updating to 40.12 Software Version Mobile Wi-Fi inoperative upon start up.

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Hotspot gives 9No Internet9 connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from 39.5 to 40.12.

10231741

Backup Camera Blue Screen After Flat Bed Install

10230541

Radio Over The Air Updates to JR34.3/JR34.4 and JR34.41

10230264

UAX, UCX, UAV and UCV Radio Over the Air Software Version Updates This bulletin provides information regarding the...

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latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated to:DT with UAX and UCX - 34.31. All other vehicles and radio combinations - 34.2. The national launch for the FOTA will begin July 21, 2021. Customers may experience one or more of the following: SOS, Automatic SOS (ASOS) , assist calls not showing correct location(DT Vehicles with UAX and UCX Only). GPS inaccuracies(DT Vehicles with UAX or UCX Only). Uconnect radio apps are inoperable(DT Vehicles with UAX or UCX Only). SXM button are greyed out(DT Vehicles with UAX or UCX Only). Intermittently, SXM loading screen is stuck(DT Vehicles with UAX or UCX Only). Uconnect App inoperative(DT Vehicles Only). Voice Recognition (VR) inoperative(DT Vehicles Only). Radio resets(DT Vehicles Only). Radio locks up, freezes or resets. Bluetooth device is slow to pair, or does not pair. GPS unable to load and find locations. Loss of saved radio presets. Display screen is back with no backlighting. No audio output coming from the radio. Cannot control audio volume. Rear view camera display will not turn off.

10230194

Head unit button stuck DTC code B14DA-2A

10230193

Radio Display Abnormality

10230078

Radio Reboot Continually

10230066

Radio Reboot Continually

10230048

Radio Volume Uncontrollable Or Changing On Its Own

10230032

Radio Screen Freeze, Blank Screen And Reset

10229293

Uconnect Market Place APP Fatal Error Message

10229285

Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns

10229038

?Device Not Supported? Message on the radio screen

10227736

Radio Enhancements Software Level 1848.34 This bulletin involves updating the radio software level to 1848.34.

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Customers may experience one or more of the following:Radio display screen flickers. Clock loses 6 seconds per day (JL with 5 inch screen). Ghost Touch issue, features, modes and App?s change without drivers input (does not affect rearview camera). Wireless connectivity pop noise. Pop message ?SXM Wait? displayed for extended period of time. The radio resets.

10226006

Back-Up Camera Inoperative Complaints, Radio Display Blue or Blank When Placed in Reverse

10224030

Radio Screen Flickering When Using Apple CarPlay Or Android Auto.

10223911

Outside Air Temperature Displayed On Cluster Or Radio Are Inaccurate

10223560

Uconnect Market Place APP Fatal Error Message

10223541

Radio Screen Black At Vehicle Startup After A Sleep Cycle

10223466

Radio Reboot Continually

10223454

Radio Reboot Continually

10223436

Radio Volume Uncontrollable Or Changing On Its Own

10223420

Radio Screen Freeze, Blank Screen And Reset

10223306

Radio Reboot Continually

10223294

Radio Reboot Continually

10223276

Radio Volume Uncontrollable Or Changing On Its Own

10223260

Radio Screen Freeze, Blank Screen And Reset

10223076

?Device Not Supported? Message on the radio screen

10222913

Back Up Camera Inoperative Complaints, Radio Display Blue Or Blank When Placed In Reverse

10221843

Radio UConnect GPS Based Trip Computer Missing

10221814

SXM Is Inoperative, Button Grayed Out Or Stuck In Loading Screen

10221723

Uconnect Market Place APP Fatal Error Message

10221715

Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns

10221678

UAX, UCX, UAV and UCV Radio Over the Air Software Version Updates This bulletin provides information regarding the...

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latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated to:DT with UAX and UCX - 34.31. All other vehicles and radio combinations - 34.2. The national launch for the FOTA will begin July 21, 2021. Customers may experience one or more of the following: SOS, Automatic SOS (ASOS) , assist calls not showing correct location(DT Vehicles with UAX and UCX Only). GPS inaccuracies(DT Vehicles with UAX or UCX Only). Uconnect radio apps are inoperable(DT Vehicles with UAX or UCX Only). SXM button are greyed out(DT Vehicles with UAX or UCX Only). Intermittently, SXM loading screen is stuck(DT Vehicles with UAX or UCX Only). Uconnect App inoperative(DT Vehicles Only). Voice Recognition (VR) inoperative(DT Vehicles Only). Radio resets(DT Vehicles Only). Radio locks up, freezes or resets. Bluetooth device is slow to pair, or does not pair. GPS unable to load and find locations. Loss of saved radio presets. Display screen is back with no backlighting. No audio output coming from the radio. Cannot control audio volume. Rear view camera display will not turn off.

10221608

Head unit button stuck DTC code B14DA-2A

10221607

Radio Display Abnormality

10221276

Outside Air Temperature Displayed On Cluster Or Radio Are Inaccurate

10221269

Error Code 20 Message On the Radio Screen

10221259

Error Code 20 Message On the Radio Screen

10221258

Radio Screen Freeze, Blank Screen And Reset

10221177

Radio Screen Freeze, Blank Screen And Reset

10221137

Apple CarPlay Does Not Work Or Not Connecting

10220911

Radio Replacement Reset Routine, Radio Has Missing Icons Or Are Grayed Out

10220907

Navigation Search Feature Does Not Work

10220902

Back Up Camera Inoperative Complaints, Radio Display Blue Or Blank When Placed In Reverse

10220694

?Device Not Supported? Message on the radio screen

10220556

Radio Display Is Black After Replacing The Rear View Camera

10220525

Device Not Supported Message On Radio Screen

10219982

Radio Lockup In The Software Installation Screen After Accepting FOTA Update (Incorrect "S2008000204" indicated on...

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published document)

10219967

Media Device Connection Guidelines For Bluetooth, Apple CarPlay, Android Auto Or USB To The Radio Head Unit

10218521

Radio Lockup In The Software Installation Screen After Accepting FOTA Update (Incorrect "S2008000204" indicated on...

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published document)

10218507

Media Device Connection Guidelines For Bluetooth, Apple CarPlay, Android Auto Or USB To The Radio Head Unit

10212297

?Device Not Supported? Message on the radio screen

10204404

UAX, UCX, UAV and UCV Radio Over the Air Software Version Updates This bulletin provides information regarding the...

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latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated to:DT with UAX and UCX - Current software 34.2RM will be update to 34.31FRM. All other vehicles and radio combinations - 34.2. The national launch for the FOTA will begin July 21, 2021. Customers may experience one or more of the following: SOS, Automatic SOS (ASOS) , assist calls not showing correct location(DT Vehicles with UAX and UCX Only). GPS inaccuracies(DT Vehicles with UAX or UCX Only). Uconnect radio apps are inoperable(DT Vehicles with UAX or UCX Only). SXM button are greyed out(DT Vehicles with UAX or UCX Only). Intermittently, SXM loading screen is stuck(DT Vehicles with UAX or UCX Only). Uconnect App inoperative(DT Vehicles Only). Voice Recognition (VR) inoperative(DT Vehicles Only). Radio resets(DT Vehicles Only). Radio locks up, freezes or resets. Bluetooth device is slow to pair, or does not pair. GPS unable to load and find locations. Loss of saved radio presets. Display screen is back with no backlighting. No audio output coming from the radio. Cannot control audio volume. Rear view camera display will not turn off.

10198400

Radio Reboot Continually

10198388

Radio Reboot Continually

10198370

Radio Volume Uncontrollable Or Changing On Its Own

10198354

Radio Screen Freeze, Blank Screen And Reset

10194030

Radio Screen Freeze, Blank Screen And Reset

10193990

Apple CarPlay Does Not Work Or Not Connecting

10190658

Radio Replacement Reset Routine, Radio Has Missing Icons Or Are Grayed Out

10190654

Navigation Search Feature Does Not Work

10190649

Back Up Camera Inoperative Complaints, Radio Display Blue Or Blank When Placed In Reverse

10188760

Radio Display Is Black After Replacing The Rear View Camera

10188729

Device Not Supported Message On Radio Screen

10184707

Radio Screen Flickering When Using Apple CarPlay Or Android Auto.

10184407

Radio Screen Flickering When Using Apple CarPlay Or Android Auto.

10183022

Outside Air Temperature Displayed On Cluster Or Radio Are Inaccurate

10181591

UAX, UCX, UAV and UCV Radio Over the Air Software Version Updates This bulletin provides information regarding the...

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latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated to 34.2. Customers may experience one or more of the following:Uconnect App inoperative(DT Vehicles Only). Voice Recognition (VR) inoperative(DT Vehicles Only). Radio resets (DT Vehicles Only). Radio locks up, freezes or resets. Bluetooth device is slow to pair, or does not pair. GPS unable to load and find locations. Loss of saved radio presets. Display screen is back with no backlighting. No audio output coming from the radio. Cannot control audio volume. Rear view camera display will not turn off.

10181558

Navigation Shows Incorrect Location

10181542

(Revision A) Navigation Search Feature Does Not Work

10180233

Radio UConnect GPS Based Trip Computer Missing

10180204

SXM Is Inoperative, Button Grayed Out Or Stuck In Loading Screen

10178650

Uconnect Market Place APP Fatal Error Message

10178642

Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns

10177505

Uconnect Market Place APP Fatal Error Message

10177486

Radio Screen Black At Vehicle Startup After A Sleep Cycle

10177471

VP2R Radio Clock Not Keeping Time

10176540

VP4 Panasonic Radio USB Software Update Error Codes And Guidelines For Recovery

10176519

Radio Screen Black At Vehicle Startup After A Sleep Cycle

10175731

UAX, UCX, UAV and UCV Radio Over the Air Software Version Updates This bulletin provides information regarding the...

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latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated to 33.3. Customers may experience one or more of the following:Display screen is back with no backlighting. GPS unable to load and find location. Bluetooth device is slow to pair. Loss of saved radio presets. No audio output coming from the radio. Can not control audio volume. Radio "locks up" or freezes. Rear view camera display will not turn off. This is an ?Information Only? Service Bulletin to inform the dealer how the FOTA update is performed. This document does not contain a LOP for reimbursement.

10175695

Navigation Search Feature Does Not Work

10175689

Radio Issues With iPhone 11

10175688

Error Code 20 Message On the Radio Screen

10175661

Navigation Won't Save Address After Vehicle Sleep Cycle

10175656

Radio Display Is Black After Replacing The Rear View Camera

10175654

Device Not Supported Message On Radio Screen

10175653

Radio Resetting Every 20 To 30 Seconds

10175643

TravelLink Will Not Load In Split Screen Mode Display Shows No Data Available

10175507

Radio Does Not Save Sirius XM 360L Radio Presets

10175504

Satellite Radio Inoperative Radio Has Code B156B-13.

10175094

Radio Does Not Save Sirius XM 360L Radio Presets

10175091

Satellite Radio Inoperative Radio Has Code B156B-13.

10174174

Radio Does Not Save Sirius XM 360L Radio Presets

10174171

Satellite Radio Inoperative Radio Has Code B156B-13.

10173324

Navigation Search Feature Does Not Work

10173309

Radio Screen Black At Vehicle Startup After A Sleep Cycle

10173305

Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup Or Freeze.

Body & Paint

66 bulletins
11029702

Floor Console Center Storage Bin Door Inoperable And Or Stuck Closed.

11022012

Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other...

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exterior surface areas of the hinges, doors, fenders, swing gates or liftgates.

11022011

Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other...

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exterior surface areas of the hinges, doors, fenders, swing gates or liftgates.

11022003

Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other...

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exterior surface areas of the hinges, doors, fenders, swing gates or liftgates

11020095

Bumper Mounted 7 Pin Trailer Tow Connector

11014886

PANEL - B PILLAR LOWER TRIM

11013489

TRANSFER CASE BW 44-46 If fluid leak is present between the transfer case and the rear driveshaft on a 4WD vehicle the...

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Output Shaft Seal should be considered in lieu of entire transfer case or driveshaft replacement. In the case of major damage to components, contact StarCenter and/or proceed with replacements as necessary.

11012318

SEAL - OUTPUT SHAFT

11012314

SEAL - OUTPUT SHAFT

11005320

"Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other...

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exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: Verify current warranty policy to determine if digital imaging pre-authorization is required or pre-approval is required from the Regional Office; depending on market. This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels."

11005228

TRANSFER CASE BW 44-46 If fluid leak is present between the transfer case and the rear driveshaft on a 4WD vehicle the...

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Output Shaft Seal - service part numbers 68161329AA OR 68449218AA (max tow application) - should be considered in lieu of entire transfer case or driveshaft replacement. In the case of major damage to components, contact StarCenter and/or proceed with replacements as necessary

11002424

WIPERUNIT - WINDSHIELD WIPER, BLADE - FRONT WIPER

11002315

WIPERUNIT - WINDSHIELD WIPER, BLADE - FRONT WIPER

11002314

WIPERUNIT - WINDSHIELD WIPER, BLADE - FRONT WIPER.

10236969

Mirror

10231735

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot.

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Mirror Contacts Door Window Glass In The Folded Position.

10230075

Wind Or Whistle Noise From Sunroof And Or Rear Cab

10229810

Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other...

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exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: Digital imaging pre authorization is required for Smart Warranty Base dealers or Pre Approval is required from Regional Office depending on market. This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.

10229572

Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through...

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primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.

10229348

Loose Wiper Arms This bulletin involves checking and or re-torquing the windshield wiper arm nuts.

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The customer may describe one or both of the windshield wiper arm are loose and may stop moving at times.

10229257

COVER, Front seat cushion / Rear seat cushion If there is tenting present on the seat cushion cover of the front or...

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rear seats please DO NOT REMOVE THE TRIM COVER. Please contact FCA Redacted Content. If no response, please leave a message and send an e-mail to FCA Redacted Content. If no response in 15 minutes, proceed with repair. If tenting is present and removal of the trim cover is required, please remove the complete foam (w/OCS - Front Seats) and trim assembly by unclipping the attachments to the frame.

10229075

Noise From A-Pillar Floor Area On Turns Or Body Movement

10229018

Hood Shake Or Flutter While Driving

10226009

Exterior Mirror Lamp Service

10225424

Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through...

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primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.

10225287

Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through...

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primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.

10224020

Drivers Front Window Makes Noise While Raising And Lowering

10223463

Wind Or Whistle Noise From Sunroof And Or Rear Cab

10223303

Wind Or Whistle Noise From Sunroof And Or Rear Cab

10223113

Noise From A-Pillar Floor Area On Turns Or Body Movement

10223057

Hood Shake Or Flutter While Driving

10222927

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot

10221778

Loose Wiper Arms This bulletin involves checking and or re-torquing the windshield wiper arm nuts.

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The customer may describe one or both of the windshield wiper arm are loose and may stop moving at times.

10221687

COVER, Front seat cushion / Rear seat cushion If there is tenting present on the seat cushion cover of the front or...

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rear seats please DO NOT REMOVE THE TRIM COVER. Please contact FCA Redacted Content. If no response, please leave a message and send an e-mail to FCA Redacted Content. If no response in 15 minutes, proceed with repair. If tenting is present and removal of the trim cover is required, please remove the complete foam (w/OCS - Front Seats) and trim assembly by unclipping the attachments to the frame.

10221416

Tailgate Ajar Indicator Light Is On And Or High Effort Required To Close And Latch The Tailgate

10221284

Wind Or Whistle Noise From Sunroof And Or Rear Cab

10220901

Water In Hood And/Or Slosh Noise From Hood

10220887

Water Leak From Front Seat Grab Handle And Or A Pillar

10220731

Noise From A-Pillar Floor Area On Turns Or Body Movement

10220674

Hood Shake Or Flutter While Driving

10215967

Tailgate Cable Has Excessive Slack or is Loose This bulletin involves replacing one of the tailgate cables with a new tailgate service cable.

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The customer may comment on one or more of the following:One tailgate cable has too much slack or is loose. The tailgate cables are different lengths.

10215890

RKE Does Not Unlock The Doors After A Remote Start Event

10215860

RKE Does Not Unlock The Doors After A Remote Start Event

10215833

WINDSHIELD Windshield cracked or blemish.

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When customer comes in for a cracked windshield, please note the location of crack and take pictures before repair. Please send pictures to FCA Redacted Content or load to the warranty claims system.

10212451

Wind Or Whistle Noise From Sunroof And Or Rear Cab

10212334

Noise From A-Pillar Floor Area On Turns Or Body Movement

10212277

Hood Shake Or Flutter While Driving

10198397

Wind Or Whistle Noise From Sunroof And Or Rear Cab

10190648

Water In Hood And/Or Slosh Noise From Hood

10190634

Water Leak From Front Seat Grab Handle And Or A Pillar

10187650

The Doors Will Not Unlock Using The Fob After A Remote Start Event

10187644

Driver Or Passenger Power Windows Do Not Go Up Or Down

10187146

Tailgate Cable Has Excessive Slack or is Loose This bulletin involves replacing one of the tailgate cables with a new tailgate service cable.

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The customer may comment on one or more of the following:One tailgate cable has too much slack or is loose. The tailgate cables are different lengths.

10187069

RKE Does Not Unlock The Doors After A Remote Start Event

10187039

RKE Does Not Unlock The Doors After A Remote Start Event

10187012

WINDSHIELD Windshield cracked or blemish.

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When customer comes in for a cracked windshield, please note the location of crack and take pictures before repair. Please send pictures to FCA Redacted Content or load to the warranty claims system.

10184697

Drivers Front Window Makes Noise While Raising And Lowering

10184397

Drivers Front Window Makes Noise While Raising And Lowering

10181643

Squeak, Rattle, Or Metallic Tapping Sound From Under The Instrument Panel This bulletin involves Inspecting and replacing the AMP bracket fastener.

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The customer may describe one or both of the following:A bolt may have been found in the driver foot well. A squeak, rattle or metallic tapping sound from under the instrumentpanel (this is due to amp bracket being loose and hitting against the IP Cross Car Beam). They may mention noise worsens during whentraveling on rough/bumpy roads.

10178705

Loose Wiper Arms This bulletin involves checking and or re-torquing the windshield wiper arm nuts.

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The customer may describe one or both of the windshield wiper arm are loose and may stop moving at times.

10178614

COVER, Front seat cushion / Rear seat cushion If there is tenting present on the seat cushion cover of the front or...

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rear seats please DO NOT REMOVE THE TRIM COVER. Please contact FCA Redacted Content. If no response, please leave a message and send an e-mail to FCA Redacted Content. If no response in 15 minutes, proceed with repair. If tenting is present and removal of the trim cover is required, please remove the complete foam (w/OCS - Front Seats) and trim assembly by unclipping the attachments to the frame.

10175682

Automatic drop tailgate inoperative or not lowering

10175667

Floor Console Center Storage Bin Door Inoperable And Or Stuck Closed.

10175470

Single Pop Noise From Rear Of Sunroof While Opening

10175058

Single Pop Noise From Rear Of Sunroof While Opening

10174138

Single Pop Noise From Rear Of Sunroof While Opening

Other

64 bulletins
11024577

Driveline Vibration. Prop Shaft Diagnostic Information.

11016617

Rear Defogger Solder Terminals Detached.

11016440

Remote Keyless Entry (RKE) Functions Do Not Work, Intermittent Vehicle Response When Using the RKE, Key Not Programmed,...

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Adding Remote Start

11014887

CAMERA - REAR VIEW

11014869

CAMERA - REAR VIEW

11014714

"Clicking Noise While In 4WD Customers may experience the following: Ratcheting, click, or clicking noise in 4WD while turning.

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This bulletin involves replacing the front driveshaft."

11014369

"Clicking Noise While In 4WD Customers may experience the following: Ratcheting, click, or clicking noise in 4WD while turning.

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This bulletin involves replacing the front driveshaft."

11014157

"Clicking Noise While In 4WD ustomers may experience the following: Ratcheting, click, or clicking noise in 4WD while turning.

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his bulletin involves replacing the front driveshaft"

11010205

Plate - Planetary

11007172

Horn Sound Is Weak, Off Tone, Or Inoperative.

11004151

Remote Keyless Entry (RKE) Functions Do Not Work, Intermittent Vehicle Response When Using the RKE, Key Not Programmed,...

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Adding Remote Start

11001020

On Board Diagnosis (OBD) Monitor Readiness Information

11000866

Remote Keyless Entry (RKE) Button Functions Does Not Work, Intermittent Vehicle Response When Using the RKE, Key Not...

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Programmed

10248592

AISIN K1 SNAP RING REPLACEMENT

10244431

AISIN K1 SNAP RING REPLACEMENT

10244356

LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up,...

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this is normal and not a defect.

10242795

6.7L New Oil Usage Information Incorrect oil used.

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This bulletin provides information regarding the correct oil grade to use on the 6.7L Cummins used in the 2023 to 2013 HD Trucks. The following information is intended to eliminate confusion.

10242765

Squeak, Chirp, Or Tick Noise From The Serpentine Belt Area.

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Additional Diagnostics.

10230250

Tonneau Cover Broken Strap This bulletin involves repairing broken tri-fold tonneau cover retention straps.

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Customers may comment on the following: One or more of the tri-fold tonneau cover retention straps have torn off the frame assembly

10229341

6.7L New Oil Usage Information This bulletin provides information regarding the correct oil grade to use on the 6.7L...

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Cummins used in the 2019 and newer HD Trucks. The following information is intended to eliminate confusion.

10229305

Trailer Detection For Heavy Duty Truck - Blind Spot And Trailer Merge Assist

10229292

Click Or Pop From Drag Link

10228016

Left Front Driver Seat Power Functions Inoperative

10227983

If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with...

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semi and full synthetic oils.

10224069

Customer Satisfaction Notification W39 Bed Step

10223559

Blind Spot Or Park Assist Warnings, False Activation

10223547

Volume Uncontrollable Or Stuck On High

10221857

Customer Satisfaction Notification W18 Front Tow Hooks

10221813

No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle

10221771

6.7L New Oil Usage Information This bulletin provides information regarding the correct oil grade to use on the 6.7L...

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Cummins used in the 2019 and newer HD Trucks. The following information is intended to eliminate confusion.

10221735

Trailer Detection For Heavy Duty Truck - Blind Spot And Trailer Merge Assist

10221722

Click Or Pop From Drag Link

10221664

Tonneau Cover Broken Strap This bulletin involves repairing broken tri-fold tonneau cover retention straps.

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Customers may comment on the following: One or more of the tri-fold tonneau cover retention straps have torn off the frame assembly

10221446

Panasonic VP4R Wi-Fi New Enrollment Pause

10221425

Panasonic VP4R Wi-Fi New Enrollment Pause

10221155

Customer Indicates That Temperature Varies From Side To Side Being Colder On One Side Compared To The Other.

10221154

No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle, Intermittent Key Not...

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Detected Message

10220904

Customer Indicates That Temperature Varies From Side To Side Being Colder On One Side Compared To The Other.

10220883

SXM Channels Inoperative Above Channel 450

10220548

Favorite Song On-Air Alert List Empty

10214578

Panasonic VP4R Wi-Fi New Enrollment Pause

10204356

Customer Indicates No Air Flow To Rear Seats

10204329

SXM Travel Link Weather map doesn't show precipitation properly

10194008

Customer Indicates That Temperature Varies From Side To Side Being Colder On One Side Compared To The Other.

10194007

No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle, Intermittent Key Not...

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Detected Message

10190651

Customer Indicates That Temperature Varies From Side To Side Being Colder On One Side Compared To The Other.

10190630

SXM Channels Inoperative Above Channel 450

10188752

Favorite Song On-Air Alert List Empty

10184747

Customer Satisfaction Notification W39 Bed Step

10184447

Customer Satisfaction Notification W39 Bed Step

10180247

Customer Satisfaction Notification W18 Front Tow Hooks

10180203

No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle

10178698

6.7L New Oil Usage Information This bulletin provides information regarding the correct oil grade to use on the 6.7L...

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Cummins used in the 2019 and newer HD Trucks. The following information is intended to eliminate confusion.

10178662

Trailer Detection For Heavy Duty Truck - Blind Spot And Trailer Merge Assist

10178649

Click Or Pop From Drag Link

10177504

Blind Spot Or Park Assist Warnings, False Activation

10177492

Volume Uncontrollable Or Stuck On High

10175743

Disinfectant Solution Recommended for COVID-19

10175697

Cargo Camera Image Off Center

10175680

Phone Contacts Will Not Load

10175662

Apps Or Icons Grayed Out

10175487

Trailer Detection For Heavy Duty Truck - Blind Spot And Trailer Merge Assist

10175075

Trailer Detection For Heavy Duty Truck - Blind Spot And Trailer Merge Assist

10174155

Trailer Detection For Heavy Duty Truck - Blind Spot And Trailer Merge Assist

Transmission

43 bulletins
11012351

GEAR - REACTION SUN

11010147

TRANSMISSION KIT - WITH TORQUE CONVERTER

11010145

TRANSMISSION KIT - WITH TORQUE CONVERTER

11009613

TRANSMISSION KIT - WITH TORQUE CONVERTER

11009608

TRANSMISSION KIT - WITH TORQUE CONVERTER

11008221

"Replace K1 Clutch / Input Shaft Assembly Customers must experience a Malfunction Indicator Lamp (MIL) illumination and...

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the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): P0731-00 - Gear 1 Shift Incorrect Ratio (This DTC will set during a key cycle and shifting into Drive). Customers may also comment on the following: The transmission will not shift into or out of 1st - 4th gears. 5th and reverse gears are still available. **This bulletin involves replacing the K1 clutch and possibly the K1 input shaft drum sub-assembly. These repairs are to be performed only if the vehicle is inoperable due to K1 clutch failure. ** "

10243266

K1 Clutch Snap Ring Repair Customers may experience a Malfunction Indicator Lamp (MIL) illumination.

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Upon further investigation, a technician may find the following Diagnostic Trouble Code (DTC) has been set: ? P0731-00 - Gear 1 Shift Incorrect Ratio (This DTC will set during a key cycle and shifting into Drive). Customers may also comment on the following: ? The transmission will not shift into/or out of 1st - 4th gears. 5th and reverse gears are still available. This bulletin involves replacing the K1 clutch drum snap ring and possibly the K1 input shaft drum subassembly.

10230089

Customer Satisfaction Notification Y17 Transmission Software Update

10230017

Rapid Shifts, High RPMs, 40-50 mph (65-80 kph) Max Speed, Inability to Perform Transmission Quick learn.

10229999

SOLENOID, Transmission 2020 and 2021MY D2&DJ Before swapping the solenoid module on a repeatable P0755 or P0765, please...

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ensure to download event data and send to contact copied below. This event data will assist with the root cause analysisof the module. Contact: FCA Redacted Content

10229819

UAV and UCV Radio Enhancements Customers may experience one or more of the following: ? **Wi-Fi hotspot connection failure.

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? Speaker popping, crackle noise during Voice Recognition (VR) response and navigation guidance. ? Mobile Station Integrated Services Digital Network (MSISDN) missing from radio, no connected services working.** ? Lost radio presets. ? SXM favorite song not displaying/playing. ? Incorrect navigation address/location/directions. ? Lost navigation settings. ? SXM icon inoperative (D-Truck). ? Radio display screen is black when the ignition is on (Rear View Camera (RVC) not affected (D-Truck)). ? Radio freeze intermittent (RVC not affected (D-Truck)). ? Wireless connectivity pair or connection issue (D-Truck). ? Radio channel changes by itself (D-Truck). ? Backup camera has black display screen, or Only displays Check Entire Surroundings with black screen (occurs when vehicle is shifted immediately to reverse upon key-on before RVC signal is received, recoverable with key cycle) (D-Truck). ? High pitch chime noise (D-Truck). ? Contact list not loading (D-Truck). ? ?Device Not Supported? message (D-Truck). ? Remote app inoperative (D-Truck). ? Travel-Link fuel price incorrect (D-Truck). ? Backup camera gridlines missing (D-Truck). ? Unable to adjust volume (D-Truck). ? Radio may reset/reboots, turn itself off and then back on again (D-Truck). ? High pitch squeal, pop or humming sound coming from all of the speakers (WK RU Only). ? Radio display screen is black, intermittent (RVC not affected (WK RU Only)). ? Radio freeze intermittent (RVC not affected (WK RU Only)). ? Navigation stuck on loading screen or not appearing at all (WK RU Only). ? Radios resets when a wireless connectivity paired phone receives two text messages one after another simultaneously after approximately seven seconds. (ABD sales code). ? Speaker crackling noise on non amplified vehicles (WK RU, UAV Only). ? Active cal

10229489

Transmission Column Shifter Lever Feels Loose

10224053

Transmission Slip/Flare During Shifts With No Diagnostic Trouble Codes (DTCs) Set.

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Manual Drive Learn Procedure.

10223890

TRANSMISSION KIT, With Torque Converter If the Aisin DF2 transmission (2019/ 2020 MY) has experienced a complete clutch...

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failure under normal usage, has fiber disc medium found in the oil pan, and lists P codes 1731, 0731, 0736, & 0733, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.

10223477

Customer Satisfaction Notification Y17 Transmission Software Update

10223405

Rapid Shifts, High RPMs, 40-50 mph (65-80 kph) Max Speed, Inability to Perform Transmission Quick learn.

10223387

SOLENOID, Transmission 2020 and 2021MY D2&DJ Before swapping the solenoid module on a repeatable P0755 or P0765, please...

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ensure to download event data and send to contact copied below. This event data will assist with the root cause analysisof the module. Contact: FCA Redacted Content

10223317

Customer Satisfaction Notification Y17 Transmission Software Update

10223245

Rapid Shifts, High RPMs, 40-50 mph (65-80 kph) Max Speed, Inability to Perform Transmission Quick learn.

10223227

SOLENOID, Transmission 2020 and 2021MY D2&DJ Before swapping the solenoid module on a repeatable P0755 or P0765, please...

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ensure to download event data and send to contact copied below. This event data will assist with the root cause analysisof the module. Contact: FCA Redacted Content

10221854

Customer Satisfaction Notification W51 Steering Gear

10221399

Malfunction Indicator Lamp (MIL) Illumination.

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Diagnostic Trouble Codes (DTCs) P0765 ? UD Solenoid Circuit, P0871 ? Transmission Fluid Pressure Sensor/Switch ?C? Circuit Performance, and/or P0755 ? 2C Solenoid Circuit, Set.

10221150

Gear Ratio DTC?s, Transmission Shift Concerns, Does Not Shift At Times, Shudders

10220924

Transmission Column Shifter Lever Feels Loose

10220614

Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software.

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The customer may experience one or more of the following:Poor shift quality. Shift or gear hunting. The following software enhancement is also available: Stored faults can only be cleared by a diagnostic scan tool, this software will allow the TCM to self clear.

10220496

PLATE - CLUTCH PRESSURE For 68RFE trans use selective fit pressure plates between the overdrive and reverse clutch...

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packs and hence use all three 52119929A$, 52119930A$, 04799116A$ maintain clearance For 65RFE & 66RFE no selectives for this pressure plate: 65RFE use 04799116A$ 66RFE use 52119929A$

10215958

Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software.

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Customers may comment on one or more of the following:Poor shift quality. Shift or gear hunting.

10215953

Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software.

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Customers may comment on one or more of the following:Poor shift quality. Shift or gear hunting.

10215891

Transmission Slip/Flare During With No Diagnostic Trouble Codes (DTCs) Set.

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Manual Drive Learn Procedure.

10198411

Customer Satisfaction Notification Y17 Transmission Software Update

10198339

Rapid Shifts, High RPMs, 40-50 mph (65-80 kph) Max Speed, Inability to Perform Transmission Quick learn.

10198301

SOLENOID, Transmission 2020 and 2021MY D2&DJ Before swapping the solenoid module on a repeatable P0755 or P0765, please...

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ensure to download event data and send to contact copied below. This event data will assist with the root cause analysisof the module. Contact: FCA Redacted Content

10190671

Transmission Column Shifter Lever Feels Loose

10188818

Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software.

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The customer may experience one or more of the following:Poor shift quality. Shift or gear hunting. The following software enhancement is also available: Stored faults can only be cleared by a diagnostic scan tool, this software will allow the TCM to self clear.

10188620

PLATE - CLUTCH PRESSURE For 68RFE trans use selective fit pressure plates between the overdrive and reverse clutch...

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packs and hence use all three 52119929A$, 52119930A$, 04799116A$ maintain clearance For 65RFE & 66RFE no selectives for this pressure plate: 65RFE use 04799116A$ 66RFE use 52119929A$

10187137

Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software.

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Customers may comment on one or more of the following:Poor shift quality. Shift or gear hunting.

10187132

Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software.

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Customers may comment on one or more of the following:Poor shift quality. Shift or gear hunting.

10187070

Transmission Slip/Flare During With No Diagnostic Trouble Codes (DTCs) Set.

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Manual Drive Learn Procedure.

10184731

Transmission Slip/Flare During Shifts With No Diagnostic Trouble Codes (DTCs) Set.

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Manual Drive Learn Procedure.

10184431

Transmission Slip/Flare During Shifts With No Diagnostic Trouble Codes (DTCs) Set.

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Manual Drive Learn Procedure.

10183001

TRANSMISSION KIT, With Torque Converter If the Aisin DF2 transmission (2019/ 2020 MY) has experienced a complete clutch...

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failure under normal usage, has fiber disc medium found in the oil pan, and lists P codes 1731, 0731, 0736, & 0733, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.

10180244

Customer Satisfaction Notification W51 Steering Gear

10175617

MODULE, Trailer Tow (Integrated Trailer Brake Module For concern of error message ?Park Assist System Disabled?...

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displayed on the Cluster with DTC U0137 stored or active, please review the communication path between the ITBM and PTS (Parktronics ? Park Assist System). Follow U0137 and Communication Diagnostic Procedure to rule out potential improper connector installation, damage harness / connector, water intrusion, or TPO issues. If the DTC U0137 is stored, please do 5 igniton cycles from bus sleep mode and verify if the DTC becomes active. If the DCT U0137 is active, please create and email a copy of the Scan Report to: FCA Redacted Content We will review the scan report and let you know next step as soon as we can. Please contact FCA Redacted Content for any questions. If no response in 15 minutes, proceed with repair.

Lighting

32 bulletins
11028894

Washer Fluid Warning Lamp Illuminated When Reservoir Is Full

11021585

LAMP - DOME

11021039

Tire Pressure Monitor (TPM) Service Information.

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TPM Lamp On.

11021011

115V Power Outlet LED Always On The amber LED remains continuously illuminated, regardless of whether the switch button is activated.

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This bulletin involves replacing the inverter switch.

11019776

LAMP - DOME

11018662

LAMP Courtesy/Ambient Courtesy / Ambient Lamp: Light guide not fully seated into the retainer during IP sub-assembly...

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due to inconsistent operator installation effort, leading to latent BSR issue that manifests under customer usage conditions. Solution: remove and reinstall light guide to be fully seated in the bracket retainer.

11018447

"Washer Light On And Will Not Turn Off After Adding Washer Solvent."

11017451

LAMP - DOME

11013232

SWITCH Headlamp Before replacing the Headlamp Switch for faulty dimmer operation.

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Please follow the next steps to corroborate if the Headlamp Switch is malfunctioning: 1.- Please disconnect and reconnect the headlamp Switch. And verify if the issue is corrected. 2.- Review the internal resistance of the switch: a.- For the Right Dimmer (IP) between Pins 6 & 3. The value should be around 5.74 KOhms, when in the lowest position to 311 ohms in the top position (Parade Detent). b.- For the left Dimmer (Ambient Light) between pins 8 & 3. The value should be around 14.52 KOhms, when in the lowest position to 182 ohms in the top position. If a problem is found in the resistor values. Please replace the Switch.

11010511

Tire Pressure Monitor (TPM) Service Information.

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TPM Lamp On.

11009561

SWITCH - HEADLAMP

11008707

SWITCH - HEADLAMP

11008436

Dome Lamp LED And Incandescent Bulb Servicing.

10231711

Washer Light On And Will Not Turn Off After Adding Washer Solvent.

10230195

Malfunction Indicator Lamp (MIL) Illumination.

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Diagnostic Trouble Code (DTC) P218F ? Reductant No Flow Detected set.

10230173

Service 4WD Lamp On, 4WD System Does Not Work, 4WD Service Lamp Flashing, Front Axle Disconnect Does Not Engage Or...

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Disengage

10230070

Service 4WD Lamp On, 4WD System Does Not Work, 4WD Service Lamp Flashing, Front Axle Disconnect Does Not Engage Or...

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Disengage

10225949

Bed Step If you are installing the AH level or older Bed Step kit on a D2 3500 truck, then also order two units of washer 06508010AA.

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Reference I-sheet K6862947AC from the bed step kit, page 2, graphic 2. Washers are to be installed on bolts D, between the bed step A and vehicle. Note washers are not required with AH level or older kits installed on DJ 2500 trucks, or with AI or newer level bed steps.

10223458

Service 4WD Lamp On, 4WD System Does Not Work, 4WD Service Lamp Flashing, Front Axle Disconnect Does Not Engage Or...

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Disengage

10223298

Service 4WD Lamp On, 4WD System Does Not Work, 4WD Service Lamp Flashing, Front Axle Disconnect Does Not Engage Or...

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Disengage

10221609

Malfunction Indicator Lamp (MIL) Illumination.

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Diagnostic Trouble Code (DTC) P218F ? Reductant No Flow Detected set.

10221587

Service 4WD Lamp On, 4WD System Does Not Work, 4WD Service Lamp Flashing, Front Axle Disconnect Does Not Engage Or...

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Disengage

10220563

Heated Seat LED Indicator Turns On And Back Off.

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One Or More Heated Seat DTC?s

10220534

Malfunction Indicator Lamp (MIL) Illumination.

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Diagnostic Trouble Code (DTC) P207F ? Reductant Quality Performance Set.

10198392

Service 4WD Lamp On, 4WD System Does Not Work, 4WD Service Lamp Flashing, Front Axle Disconnect Does Not Engage Or...

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Disengage

10188767

Heated Seat LED Indicator Turns On And Back Off.

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One Or More Heated Seat DTC?s

10188738

Malfunction Indicator Lamp (MIL) Illumination.

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Diagnostic Trouble Code (DTC) P207F ? Reductant Quality Performance Set.

10181539

Malfunction Indicator Lamp (MIL) Illumination.

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Diagnostic Trouble Code (DTC) P218F ? Reductant No Flow Detected set.

10176530

Malfunction Indicator Lamp (MIL) Illumination.

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Diagnostic Trouble Code (DTC) P207F ? Reductant Quality Performance Set.

10175435

Front End Cover, Cold Weather Cover FRONT END COLD WEATHER COVER CAN NOT BE INSTALLED ON VEHICLES WITH FRONT CAMERA IN THE GRILL.

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Do Not Cover The Forward Collision Warning System Camera. An updated cover will be available by June 2020.

10175023

Front End Cover, Cold Weather Cover FRONT END COLD WEATHER COVER CAN NOT BE INSTALLED ON VEHICLES WITH FRONT CAMERA IN THE GRILL.

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Do Not Cover The Forward Collision Warning System Camera. An updated cover will be available by June 2020.

10174103

Front End Cover, Cold Weather Cover FRONT END COLD WEATHER COVER CAN NOT BE INSTALLED ON VEHICLES WITH FRONT CAMERA IN THE GRILL.

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Do Not Cover The Forward Collision Warning System Camera. An updated cover will be available by June 2020.

Fuel System

28 bulletins
11019433

"Frequent Repairs Of Fuel System Components Such As Fuel Filters Numerous Stellantis vehicles having fuel line components replaced such as fuel filter.

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Occasionally, components are replaced before their standard life expectancy or when not contaminated with debris "

11018863

"Frequent Repairs Of Fuel Line Components Such As Fuel Filters Numerous Stellantis vehicles having fuel line components replaced such as fuel filter.

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Occasionally, components are replaced before their standard life expectancy or when not contaminated with debri "

11018485

"Frequent Repairs Of Fuel Line Components Such As Fuel Filters Numerous Stellantis vehicles having fuel line components replaced such as fuel filter.

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Occasionally, components are replaced before their standard life expectancy or when not contaminated with debris "

11014838

CONVERTER - CATALYTIC

11014837

CONVERTER - CATALYTIC

11013055

Malfunction Indicator Lamp (MIL) Illuminated.

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Diesel Exhaust Fluid (DEF) System Diagnostic Trouble Codes (DTCs) due to Hydrocarbon Contamination.

11011155

CONVERTER - CATALYTIC

11011146

CONVERTER - CATALYTIC

11003046

Customer Satisfaction Notification 90A Diesel Exhaust Fluid

11002804

"Rear Axle Vibration Shudder Or Chatter Customers may experience the following: A chatter, shudder, or vibration from the rear axle during turns.

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NOTE: This may happen more as the vehicle ages, especially if the vehicle is used extensively for towing or hauling heavy loads. The cause of the concern may be due to degradation of the rear axle fluid. It is very important to follow the routine maintenance schedules on these vehicles when it comes to changing the rear axle fluid if the vehicle is used primarily for towing or hauling heavy loads. If you experience a vehicle with the above condition, please perform the proper maintenance procedures for the rear axle and replace the fluid first before replacing any hardware components. NOTE: This service bulletin is only applicable to vehicles that have no history of an axle fluid replacement. If the vehicle usage includes police, taxi, fleet, off-road or frequent trailer towing, regular axle fluid changes are required every 3 years or 30,000 miles (whichever comes first) per the Maintenance Schedule in the vehicle Owner's Manual. This bulletin involves changing the rear axle lube to possibly address a chatter, shudder or vibration."

10248594

Emissions Recall 06A - Vehicle Emission Control Information Label

10244433

Emissions Recall 06A - Vehicle Emission Control Information Label

10236933

wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK

10229768

Upgrading To A Larger Capacity Fuel Tanks

10227961

DRIVE, Fan If a heavy duty diesel vehicle comes in with reports of loud fan noise or fan always on, please call FCA Redacted Content.

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If no response within 15 minutes, proceed with repair

10226002

Guidelines For The Use Of Alternative Diesel Fuels.

10221290

Metal Or Other Debris Contamination In The High Pressure Fuel System.

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Star Parts Restriction Process

10220893

Metal Or Other Debris Contamination In The High Pressure Fuel System.

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Parts Ordering, And Repair Process Information.

10220071

wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK

10219925

TANK, Diesel Exhaust Fluid For a concern of Diagnostic Trouble Code (DTC) P207F for a vehicle manufacturing date after...

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7/22/2021 for model year 2020 and 2021, please contact FCA Redacyed Content before replacement of any components. If no response in 15 minutes, proceed with repair

10218447

TANK, Diesel Exhaust Fluid For a concern of Diagnostic Trouble Code (DTC) P207F for a vehicle manufacturing date after...

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7/22/2021 for model year 2020 and 2021, please contact FCA Redacyed Content before replacement of any components. If no response in 15 minutes, proceed with repair

10215959

Radio Enhancements This bulletin involves updating the radio software level to 1848.34.

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Customers may experience one or more of the following:Radio display screen flickers. Radio resets with RPM less than 1000 RPM (DT and JL with 3.0L Diesel). Clock loses 6 seconds per day (JL with 5 inch screen). Ghost Touch, features, modes and App?s changing without drivers input. Bluetooth pop noise. Pop message ?SXM Wait? displayed for extended period of time. The radio resets.

10190640

Metal Or Other Debris Contamination In The High Pressure Fuel System.

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Parts Ordering, And Repair Process Information.

10187138

Radio Enhancements This bulletin involves updating the radio software level to 1848.34.

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Customers may experience one or more of the following:Radio display screen flickers. Radio resets with RPM less than 1000 RPM (DT and JL with 3.0L Diesel). Clock loses 6 seconds per day (JL with 5 inch screen). Ghost Touch, features, modes and App?s changing without drivers input. Bluetooth pop noise. Pop message ?SXM Wait? displayed for extended period of time. The radio resets.

10181566

Metal Or Other Debris Contamination In The High Pressure Fuel System.

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Parts Ordering, And Repair Process Information.

10175733

Possible Driveability Issues due to the Winter-Blend Fuel into the Warmer Season

10175614

Compressor RAM HD/CC.

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For AC Compressor, If you detected any issue related with: The AC blows warm air, Not Cold, Not cold enough. There is an investigation in the HVAC system If you detected an issue in the HVAC system, follow the procedure "Heating and Air Conditioning Diagnosis and Testing (A/C PERFORMANCE)" Prior to replacement compressor please check first the Temperature on the Evaporator: at 5C +/- 2 C & compressor cycling. If you review it and the compressor gets the temperature & it cycling, please continue to your work in other possible HVAC issue. If you have any question or you need more information you can contact us by phone or email contact FCA Redacted Content or by email: FCA Redacted Content If no response in 15 minutes, proceed with repair.

10169219

wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK

Brakes

24 bulletins
11026634

Diagnostic Trouble Code (DTC) C0050-00-Brake System Hydraulic Leak Set After Recent Repair.

11014918

MODULE - ANTI-LOCK BRAKE SYSTEM

11014914

MODULE - ANTI-LOCK BRAKE SYSTEM

11011716

"Brake Warning Lamp Illumination Over Rumble Strips Customers may experience a Malfunction Indicator Lamp (MIL) illumination.

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Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set: C003A-2F - Right Rear Wheel Speed Sensor - Signal Erratic. C0037-2F - Left Rear Wheel Speed Sensor - Signal Erratic. Customers may also comment on the following: Automatic Brake System (ABS) lamp and Electronic Stability Control (ESC) lamp turn on when driving over rumble strips. This bulletin involves replacing one or both rear wheel speed sensors. "

11008917

"Flash: Anti-Lock Brake System (ABS) Module Updates **Customers must experience a Malfunction Indicator Lamp (MIL)...

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illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs):** **C2200-47 - Anti-Lock Brake Module Internal - Watchdog / Safety Auc Failure.** C006A-49 - Multi-Axis Acceleration Sensor - Internal Electronic Failure. Customers may also comment on one or more of the following: **Anti-lock Brake System (ABS) indicator light illuminated in the Instrument Panel Cluster (IPC). Electronic Stability Control (ESC) indicator light illuminated in the IPC. The Red Brake Warning indicator light illuminated in the IPC.** This bulletin involves reprogramming the ABS with the latest software available."

11005361

MODULE - ANTI-LOCK BRAKE SYSTEM

11005359

MODULE - ANTI-LOCK BRAKE SYSTEM

10242706

PUMP, Vacuum For DTC Code P258B - ELECTRONIC VACUUM PUMP PERFORMANCE.

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Due to brake vacuum pumps returned with trouble not found, please follow the proper diagnostics outline in the service library this also includes checking all electrical and vacuum hose connections prior to replacement of the vacuum pump. This will avoid unnecessary repair and potential charge back on the vacuum pump.

10229709

HUB AND BEARING, Brake, Front For issues with front wheel Hub/Bearing growling or humming noise, appearing to leak...

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grease, or with excessive play, please contact FCA Redacted Content before replacing. If no response in 15 minutes, proceed with repair. For further diagnosis reference Service Library for Tech Tube video on Wheel Bearing Diagnosis.

10223577

Flash: Anti-lock Brake System (ABS) Enhancements This bulletin involves reprogramming the ABS module with the latest software available.

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Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set:C006A-49 - Multi-Axis Acceleration Sensor - Internal Electronic Failure.

10221226

INSTRUMENT PANEL, Base Panel (Top Pad, Leather) If you are replacing a leather instrument panel top pad for any leather...

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defects (bubbling, delamination, wrinkling, etc.), please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair. Please send pictures of the leather defect to FCA Redacted Content.

10215896

Service Trailer Brake Warning Message Displayed On The Cluster

10214528

INSTRUMENT PANEL, Base Panel (Top Pad, Leather) If you are replacing a leather instrument panel top pad for any leather...

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defects (bubbling, delamination, wrinkling, etc.), please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair. Please send pictures of the leather defect to FCA Redacted Content.

10187075

Service Trailer Brake Warning Message Displayed On The Cluster

10181551

Antilock Brake System (ABS) Lamp On, Rear Wheel Sensor DTC?s Present

10177522

Flash: Anti-lock Brake System (ABS) Enhancements This bulletin involves reprogramming the ABS module with the latest software available.

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Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set:C006A-49 - Multi-Axis Acceleration Sensor - Internal Electronic Failure.

10175675

Service Trailer Brake Warning Message Displayed On The Cluster

10175629

INSTRUMENT PANEL, Base Panel (Top Pad, Leather) If you are replacing a leather instrument panel top pad for any leather...

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defects (bubbling, delamination, wrinkling, etc.), please contact FCA Redacted Content. Please send pictures of the leather defect to FCA Redacted Content. If no response in 15 minutes, proceed with repair.

10175552

Park Brake Pedal Doesn't Fully Return This bulletin involves inspecting and if necessary, replace the parking brake...

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tensioner and then adjust the parking brake cable system. Customer may comment on one or more of the following:The parking brake foot pedal does not fully return. The red ?brake? light is illuminated in the Instrument Panel Cluster (IPC).

10175544

Park Brake Pedal Doesn't Fully Return This bulletin involves inspecting and if necessary, replace the parking brake...

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tensioner and then adjust the parking brake cable system. Customer may comment on one or more of the following:The parking brake foot pedal does not fully return. The red ?brake? light is illuminated in the Instrument Panel Cluster (IPC).

10175139

Park Brake Pedal Doesn't Fully Return This bulletin involves inspecting and if necessary, replace the parking brake...

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tensioner and then adjust the parking brake cable system. Customer may comment on one or more of the following:The parking brake foot pedal does not fully return. The red ?brake? light is illuminated in the Instrument Panel Cluster (IPC).

10175131

Park Brake Pedal Doesn't Fully Return This bulletin involves inspecting and if necessary, replace the parking brake...

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tensioner and then adjust the parking brake cable system. Customer may comment on one or more of the following:The parking brake foot pedal does not fully return. The red ?brake? light is illuminated in the Instrument Panel Cluster (IPC).

10174219

Park Brake Pedal Doesn't Fully Return This bulletin involves inspecting and if necessary, replace the parking brake...

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tensioner and then adjust the parking brake cable system. Customer may comment on one or more of the following:The parking brake foot pedal does not fully return. The red ?brake? light is illuminated in the Instrument Panel Cluster (IPC).

10174211

Park Brake Pedal Doesn't Fully Return This bulletin involves inspecting and if necessary, replace the parking brake...

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tensioner and then adjust the parking brake cable system. Customer may comment on one or more of the following:The parking brake foot pedal does not fully return. The red ?brake? light is illuminated in the Instrument Panel Cluster (IPC).

Pre-Delivery & Maintenance

21 bulletins
11026651

Verify "Z" part number availability.

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Order a "Z" part number for all Exchange Orders: Warranty, Mopar, Customer pay and Service contract. Order"68" part number for New unsold units only

11025039

For all 2019 MY and newer 6.7L Cummins equipped vehicles, please use filter pn# 53034051A$.

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For all 2018 MY and older 6.7L Cummins equipped vehicles and 2019 MY and newer non 6.7L equipped vehicles, please use pn# 68517554A$. Service Catalog reflects these usages.

11019600

Warranty Newsletter Volume 11, Issue 6

11019598

FCA Caribbean Warranty Newsletter Volume 11, Issue 6

11016951

FCA Caribbean Warranty Newsletter Volume 11, Issue 4

11016939

Warranty Newsletter Volume 11, Issue 4

11011774

Backup Camera Poor Image Quality Inspection

11007832

"WARRANTY BULLETIN D-24-15 Addition of Rear Axle / Differential Assembly for 2019 - 2024 RAM 3500 Cab Chassis (DD) to...

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the Powertrain Service Center (PTSC) Pre-Authorization Program ALL DEALERS"

11007831

"FCA CARIBBEAN WARRANTY BULLETIN ID-24-16 Addition of Rear Axle / Differential Assembly for 2019 - 2024 RAM 3500 Cab...

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Chassis (DD) to the Powertrain Service Center (PTSC) Pre-Authorization Program"

10243209

FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC

10242717

Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service...

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Library for specifications so a suitable alternative can be used

10230001

TORSION ROD, Storage Bin (Rambox) If the Rambox storage bin Torsion Rods are being replaced for the lid not opening...

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issue, replace the complete Rambox Bin and Lid assembly with all of the sub components instead of just replacing the Torsion Rods only.Please ship the complete Rambox Bin and Lid assembly without dis-assembling the lid or hinges to QEC. Please contact FCA Redacted Content to set up the part return to QEC. If no response in 15 minutes, proceed with repair.

10229100

Safety Recall Z20- Electronic Stability Control MY22 Repair Information

10223389

TORSION ROD, Storage Bin (Rambox) If the Rambox storage bin Torsion Rods are being replaced for the lid not opening...

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issue, replace the complete Rambox Bin and Lid assembly with all of the sub components instead of just replacing the Torsion Rods only.Please ship the complete Rambox Bin and Lid assembly without dis-assembling the lid or hinges to QEC. Please contact FCA Redacted Content to set up the part return to QEC. If no response in 15 minutes, proceed with repair.

10223229

TORSION ROD, Storage Bin (Rambox) If the Rambox storage bin Torsion Rods are being replaced for the lid not opening...

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issue, replace the complete Rambox Bin and Lid assembly with all of the sub components instead of just replacing the Torsion Rods only.Please ship the complete Rambox Bin and Lid assembly without dis-assembling the lid or hinges to QEC. Please contact FCA Redacted Content to set up the part return to QEC. If no response in 15 minutes, proceed with repair.

10223138

Safety Recall Z20- Electronic Stability Control MY22 Repair Information

10221104

LATCH, Storage Bin Lid (Rambox) If the Rambox storage bin lid latch is being replaced for the lid not opening or...

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latching properly, replace the latch and lid assembly with all of the sub components instead of just replacing the latch only. Do not replace the Rambox. Please ship all the replaced components to QEC. Please contact FCA Redacted Content or FCA Redacted Content to set up the part return to QEC. If no response in 15 minutes, proceed with repair.

10220756

Safety Recall Z20- Electronic Stability Control MY22 Repair Information

10212359

Safety Recall Z20- Electronic Stability Control MY22 Repair Information

10198303

TORSION ROD, Storage Bin (Rambox) If the Rambox storage bin Torsion Rods are being replaced for the lid not opening...

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issue, replace the complete Rambox Bin and Lid assembly with all of the sub components instead of just replacing the Torsion Rods only.Please ship the complete Rambox Bin and Lid assembly without dis-assembling the lid or hinges to QEC. Please contact FCA Redacted Content to set up the part return to QEC. If no response in 15 minutes, proceed with repair.

10193957

LATCH, Storage Bin Lid (Rambox) If the Rambox storage bin lid latch is being replaced for the lid not opening or...

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latching properly, replace the latch and lid assembly with all of the sub components instead of just replacing the latch only. Do not replace the Rambox. Please ship all the replaced components to QEC. Please contact FCA Redacted Content or FCA Redacted Content to set up the part return to QEC. If no response in 15 minutes, proceed with repair.

HVAC & Climate

12 bulletins
11025507

CORE - HEATER

11025506

CORE - HEATER

11018809

CORE - HEATER

10230189

Left Hand Drivers Side Mirror Takes Longer to Defrost Or Clear Than Right Side Passenger

10224097

HVAC Housing Service This bulletin informing the Technician about an HVAC housing redesign with components that need...

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to be serviced together when servicing the HVAC housing. Customers may experience the following:Poor Air conditioning system performance (Slow or excess time to cool down). HVAC is slow to cool, left center instrument panel outlet is warmer than right side instrument panel outlets.

10222928

Left Hand Drivers Side Mirror Takes Longer to Defrost Or Clear Than Right Side Passenger

10221603

Left Hand Drivers Side Mirror Takes Longer to Defrost Or Clear Than Right Side Passenger

10221171

A/C Performance Not As Hot/Cold On Driver Side - DTC's B11CB-92, B11CB-11

10220891

A/C does not cool and vehicle is low on Freon charge but no leak is found with sniffer or black light anywhere in the...

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system

10194024

A/C Performance Not As Hot/Cold On Driver Side - DTC's B11CB-92, B11CB-11

10184775

HVAC Housing Service This bulletin informing the Technician about an HVAC housing redesign with components that need to...

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be serviced together when servicing the HVAC housing. Customers may experience the following: Poor Air conditioning system performance (Slow or excess time to cool down). HVAC is slow to cool, left center instrument panel outlet is warmer than right side instrument panel outlets.

10184475

HVAC Housing Service This bulletin informing the Technician about an HVAC housing redesign with components that need to...

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be serviced together when servicing the HVAC housing. Customers may experience the following: Poor Air conditioning system performance (Slow or excess time to cool down). HVAC is slow to cool, left center instrument panel outlet is warmer than right side instrument panel outlets.

Tires & Wheels

12 bulletins
11008900

Trailer Tire Pressure Monitor (TTPM) Programming Tips And Operation Information.

10229993

NUT, Wheel Flange Wheel Nut Service Torque should be 175 N-M.

10229988

NUT, Wheel Flange Wheel Nut Service Torque should be 190 N-M.

10223578

5th Wheel/Gooseneck Trailer Hitch Does Not Fit

10223381

NUT, Wheel Flange Wheel Nut Service Torque should be 175 N-M.

10223376

NUT, Wheel Flange Wheel Nut Service Torque should be 190 N-M.

10223221

NUT, Wheel Flange Wheel Nut Service Torque should be 175 N-M.

10223216

NUT, Wheel Flange Wheel Nut Service Torque should be 190 N-M.

10204363

UPDATES - SAFETY RECALL Y26 WHEEL STUDS

10198295

NUT, Wheel Flange Wheel Nut Service Torque should be 175 N-M.

10198290

NUT, Wheel Flange Wheel Nut Service Torque should be 190 N-M.

10177523

5th Wheel/Gooseneck Trailer Hitch Does Not Fit

Hybrid & EV

11 bulletins
11007994

FCA Caribbean Warranty Bulletin ID-24-16Rev.

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Announces the addition of the Rear AxleAssembly replacementfor 2019 - 2024 RAM 3500 Cab Chassis (DD), RAM 4500/ 5500 Cab Chassis (DP), RAM 3500 Pickup (D2), RAM 2500 Pickup (DJ), RAM 1500 Pickup (DS) and RAM 1500 Pickup (DT)vehicles to the Powertrain Pre-Authorization program to ensure proper repair of Rear AxleAssembly failures and to assist in quality improvements. REV.A

11007993

WARRANTY BULLETIN D-24-15 announces the addition of the Rear Axle Assembly replacement for 2019 - 2024 RAM 3500 Cab...

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Chassis (DD), RAM 4500/ 5500 Cab Chassis (DP), RAM 3500 Pickup (D2), RAM 2500 Pickup (DJ), RAM 1500 Pickup (DS) and RAM 1500 Pickup (DT) vehicles to the Powertrain Pre-Authorization program for all dealers (Base, Plus & Premium) to ensure proper repair of Rear Axle Assembly failures and to assist in quality improvements. REV.A

10248556

Wireless Qi Charger Not Charging

10244395

Wireless Qi Charger Not Charging

10243208

Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev.

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B)

10242750

Wireless Qi Charger Not Charging

10229045

Wireless Qi Charger Not Charging

10223083

Wireless Qi Charger Not Charging

10222926

Wireless Qi Charger Not Charging

10220701

Wireless Qi Charger Not Charging

10212304

Wireless Qi Charger Not Charging

Suspension

7 bulletins
11023168

Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts.

11018676

"Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts.

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"

11000174

DAMPER - STRUT

10221787

USB PORT, Media Hub For Android Auto and Apple Carplay issues, do not replace this part.

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Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Verify the functionality of these applications using an OEM Apple Lightning cable or an OEM provided USB cable for Android phones before performing any additional troubleshooting. For questions regarding Android Auto or Apply Carplay functionality, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.

10180177

USB PORT, Media Hub For Android Auto and Apple Carplay issues, do not replace this part.

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Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Verify the functionality of these applications using an OEM Apple Lightning cable or an OEM provided USB cable for Android phones before performing any additional troubleshooting. For questions regarding Android Auto or Apply Carplay functionality, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.

10170308

DJ D2 Air Suspension Related Components For an air suspension light or any air suspension concern on 2019 or 2020 MY DJ...

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D2, please call Phil Cataldo at (248) 220-0559 or Yussimil Libera at (248) 550-6086. If no response in 15 minutes, proceed with repair. Please be sure to accurately document the events and conditions associated with these concerns.

10166541

Air Suspension Related Components For an air suspension light or any air suspension concern on 2020MY DJ D2, please...

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call Phil Cataldo at (248) 220-0559. If no response in 15 minutes, proceed with repair. Please be sure to accurately document the events and conditions associated with these concerns.

Software & Calibration

6 bulletins
10231739

Diagnostic Trouble Code (DTC) P1400 ? Aftermarket Calibration Detected/Warranty Coverage Confirmation Required, Setting...

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Falsely.

10230475

UAX And UCX KR20.12 To PR40.1 Software Version Updates

10223943

Safety Recall W44 Bed Step Updated Dealer Instructions

10221215

Updated Power Side Step Diagnosis And Testing Procedure This bulletin is to communicate that the power side step...

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diagnosis and testing procedure has been updated in service information.

10194068

Updated Power Side Step Diagnosis And Testing Procedure This bulletin is to communicate that the power side step...

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diagnosis and testing procedure has been updated in service information.

10183054

Safety Recall W44 Bed Step Updated Dealer Instructions

Steering

6 bulletins
10218583

UAV and UCV Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to:...

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39.6.The repair procedure must be followed step by step. If the radio is not updated with the correct software level at the correct time the radio can be damaged. If the radio was damaged by not following the repairprocedure the radio may need to be replaced. Customers may experience one or more of the following: Lost radio presets. SXM favorite song not displaying/playing. Radio display screen is black, intermittent. Radio freeze intermittent. Incorrect navigation address/location/directions. Bluetooth pair or connection issue. Radio channel changes by itself. SXM icon inoperative. Backup camera has black display screen. High pitch chime noise. Contact list not loading. ?Device Not Supported? message. Remote app inoperative. Travel-Link fuel price incorrect. Backup camera gridlines missing. Unable to adjust volume. In addition the following enhancements are included: Heavy Duty (HD) Truck USB HUB improvements. HD Truck heated steering wheel improvements.

10215872

Cluster Displays Blind Spot Alert Off Incompatible Trailer Message, Left Steering Wheel Switches Do Not Allow Update Or...

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Change

10215852

Cluster Displays Blind Spot Alert Off Incompatible Trailer Message, Left Steering Wheel Switches Do Not Allow Update Or...

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Change

10187051

Cluster Displays Blind Spot Alert Off Incompatible Trailer Message, Left Steering Wheel Switches Do Not Allow Update Or...

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Change

10187031

Cluster Displays Blind Spot Alert Off Incompatible Trailer Message, Left Steering Wheel Switches Do Not Allow Update Or...

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Change

10175674

Hands On Steering Wheel Message In EVIC

Air Bags & Safety

1 bulletin
11027838

Seatbelt Slow Retraction.