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#BS-2019-MERCLA-387D2019 Mercedes-Benz CLA250Problems, Recalls & Reliability
Based on reports from 28 owners and 6 recalls for this exact model.
Data updated ·checked October 30, 2026 · NHTSA complaints through October 28, 2026
Preliminary Verdict
Green Light
Based on 28 complaints, 2 crashes, 0 fires, and 6 recalls.
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Mechanic Inspection Checklist
4 owners reported engine issues — failures commonly reported around 20K miles.
30,000-Mile Cost Projection
Best Case
Most Likely
Worst Case
Top cost driver: Engine (4 reports).
Also in your report
Owner Intelligence
AI-synthesized themes from real complaints
Buyer Lot Checklist
Questions, test drive checks, walk-away triggers
Negotiation Talking Points
Data-backed dollar deductions
Buy / Skip Verdict
Final recommendation with conditions
Where the complaints fall
2019 Mercedes-Benz CLA250: Known Issues & Problem Areas
Engine Issues
Engine complaints account for 14% of all reports filed for the 2019 Mercedes-Benz CLA250, with 4 owners filing complaints with NHTSA. The median mileage at time of complaint is 20,000 miles, suggesting issues tend to surface around the 20K-mile mark.
Fuel System Issues
Fuel System complaints account for 14% of all reports filed for the 2019 Mercedes-Benz CLA250, with 4 owners filing complaints with NHTSA. Owners should pay attention to fuel system-related symptoms during test drives and pre-purchase inspections.
Wheels & Tires Issues
Wheels & Tires complaints account for 14% of all reports filed for the 2019 Mercedes-Benz CLA250, with 4 owners filing complaints with NHTSA. Owners should pay attention to wheels & tires-related symptoms during test drives and pre-purchase inspections.
Airbags Issues
Airbags complaints account for 7% of all reports filed for the 2019 Mercedes-Benz CLA250, with 2 owners filing complaints with NHTSA. Owners should pay attention to airbags-related symptoms during test drives and pre-purchase inspections.
Data sourced from NHTSA owner complaints and community reports. The full report analyzes severity, repair costs, and failure patterns for each category.
Complaint trend by year
Complaints filed with NHTSA by year for the 2019 Mercedes-Benz CLA250. Recent trend: decreasing.
Don't negotiate blind — know what this car costs to own
Repair costs • Negotiation scripts • Mechanic checklist • Buy/skip verdict
Recall History (6 recalls)
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019 CLA250 and CLA250 4MATIC vehicles. The right side door locks may not have been properly manufactured. As a result, the right-side doors may not be able to be opened from outside of the vehicle.
COMMUNICATION: AUTO CRASH NOTIFICATION
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
COMMUNICATION: AUTO CRASH NOTIFICATION
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2019 C300, E300, 2018-2020 CLA250, 2020 CLS450, AMG E53, AMG GT53, GLE450, 2018 AMG E63, AMG GTA, 2017-2020 GLA250, GLC300, 2019 GLC350, AMG GLC43, 2017-2018 GLE350, 2019 AMG GLC 43, GLC350, GLE400, 2017 GLS450, S550, C300 Cabrio, and 2018-2019 S560 vehicles. On June 18, 2021, an additional 9 vehicles were added, including certain 2021 GLA250, GLC300, 2018 S450, E400, and 2017 CLA250 vehicles. The communication module might have been inadvertently deactivated during a service visit, which could have disabled the Emergency Call (eCall) function.
STRUCTURE:BODY:ROOF AND PILLARS
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2020 C300 Coupe, C43 Coupe AMG, C43 AMG, 2015-2020 C300, GLA250, 2016-2018 C350e, CLA45 Coupe AMG, 2015 C400, S65 AMG, 2015-2019 C63 AMG, 2016 C450, 2015-2016 GLA45 AMG, S600, 2016-2020 GLC300, 2017-2019 GLC43 AMG, GLE43 Coupe AMG, 2014-2019 CLA250 Coupe, 2014-2015 CLA45 AMG, 2018 GLC63 AMG, 2014-2017 S550, 2018-2020 S450, 2016-2019 GLE63 Coupe AMG, 2016 GLE450 Coupe, 2014-2020 S63 AMG, 2018-2019 S560, and 2019 GLC350e vehicles equipped with a panoramic sunroof. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair.
COMMUNICATION: AUTO CRASH NOTIFICATION
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.
+ 1 more recall in the full report
Recall severity analysis & seller scripts
The full report rates each recall's severity and gives you scripts for asking the seller about recall completion.
NHTSA Defect Investigations (1)
All closed. Investigations are how NHTSA decides whether a defect needs a recall.
Front Roof Panel Detachment
STRUCTURE:BODY:ROOF AND PILLARS
The worst model year for the Mercedes-Benz CLA250 is the 2014 — worth knowing if you're cross-shopping years. The biggest problem area is engine.
2019 Mercedes-Benz CLA250 vs. Class Average (Compact Cars)
This vehicle
28
Class avg
60
Below the class average — fewer complaints than typical compact cars vehicles. A good sign.
Complaint counts correlate with sales volume — popular vehicles naturally generate more reports. The full report normalizes for this.
About this data
NHTSA Complaints
Federal database of owner-filed safety complaints. 28 records for this vehicle.
NHTSA Recalls
Manufacturer-issued safety recalls. 6 recalls found for this vehicle.
Repair Cost Data
Real-world repair costs from owner reports and independent databases.
Last updated (checked October 30, 2026). NHTSA complaints received through October 28, 2026.
Other Mercedes-Benz CLA250 Model Years
View all Mercedes-Benz CLA250 years →2019 Mercedes-Benz CLA250: Frequently Asked Questions
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Get the Full 2019 Mercedes-Benz CLA250 Report
10 sections of AI analysis based on 28 owner reports. Know before you buy.