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#BS-2016-MERCLA-387D

2016 Mercedes Benz Cla250

Based on reports from 90 owners and 8 recalls for this exact model.

Complaints
90
Crashes
9
Fires
1
Recalls
8
TSBs
83
🟡

Preliminary Verdict

Think Twice

Based on 90 complaints, 9 crashes, 1 fires, and 8 recalls.

See full verdict with buy/skip conditions

Top reported problems

1

robent damage to electrical system

1 complaints • Severity 10/10

$X,XXX
2

rims warp easily

1 complaints • Severity 4/10

$X,XXX

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Mechanic Inspection Checklist

!Check the EngineHIGH

16 owners reported engine issues — failures commonly reported around 37K miles.

!Inspect the AirbagsMED
Look for symptoms of wear and premature failure
+ 6 more items in full checklistUnlock

Failure Timeline by Mileage

14
0–30K
13
30–60K
8
60–90K
1
90–120K
1
120–150K
1
150K+

Peak failure range: 0–30K miles (14 reports) • Median: 37K miles

Full report: which components fail at each mileageUnlock

30,000-Mile Cost Projection

Best Case

$X,XXX

Most Likely

$X,XXX

Worst Case

$X,XXX

Top cost driver: Engine (16 reports).

Includes fuel costs, common repairs, and recall riskUnlock

Also in your report

Owner Intelligence

AI-synthesized themes from real complaints

Buyer Lot Checklist

Questions, test drive checks, walk-away triggers

Negotiation Talking Points

Data-backed dollar deductions

Buy / Skip Verdict

Final recommendation with conditions

10 sections total in the full reportUnlock all

Where the complaints fall

Other18 (20%)
Engine16 (18%)
Airbags11 (12%)
Electrical7 (8%)
Fuel System6 (7%)
Drivetrain5 (6%)
Structure:body5 (6%)
Steering4 (4%)

2016 Mercedes Benz Cla250: Known Issues & Problem Areas

Engine Issues

Engine complaints account for 18% of all reports filed for the 2016 Mercedes Benz Cla250, with 16 owners filing complaints with NHTSA. The median mileage at time of complaint is 37,000 miles, suggesting issues tend to surface around the 37K-mile mark.

Airbags Issues

Airbags complaints account for 12% of all reports filed for the 2016 Mercedes Benz Cla250, with 11 owners filing complaints with NHTSA. Owners should pay attention to airbags-related symptoms during test drives and pre-purchase inspections.

Electrical Issues

Electrical complaints account for 8% of all reports filed for the 2016 Mercedes Benz Cla250, with 7 owners filing complaints with NHTSA. Owners should pay attention to electrical-related symptoms during test drives and pre-purchase inspections.

Fuel System Issues

Fuel System complaints account for 7% of all reports filed for the 2016 Mercedes Benz Cla250, with 6 owners filing complaints with NHTSA. Owners should pay attention to fuel system-related symptoms during test drives and pre-purchase inspections.

Data sourced from NHTSA owner complaints and community reports. The full report analyzes severity, repair costs, and failure patterns for each category.

Complaint trend by year

4
16
9
17
11
18
7
19
10
20
12
21
6
22
7
23
12
24
12
25

Complaints filed with NHTSA by year for the 2016 Mercedes Benz Cla250. Recent trend: stable.

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Repair costs • Negotiation scripts • Mechanic checklist • Buy/skip verdict

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Recall History (8 recalls)

17V114000Aug 2017

ELECTRICAL SYSTEM:STARTER ASSEMBLY

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2015-2017 C300 4Matic, C300, CLA250, CLA250 4Matic and CLA45 AMG vehicles, 2017 C300 4Matic Cabrio, C300 4Matic Coupe, C300 Cabrio, C300 Coupe, E300, E300 4Matic, E400 4Matic Wagon, E43 AMG 4Matic, GLA250, GLA250 4Matic and GLC300 4Matic Coupe vehicles and 2016 C350e and GLC300 vehicles and 2016-2017 C450 4Matic AMG Sport and GLC300 4Matic vehicles. In the event that the engine or transmission cannot turn over, the starting current limiter may overheat from the repeated attempts of the starter motor attempting to start the vehicle.

17V177000Apr 2017

ELECTRICAL SYSTEM:SOFTWARE

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 AMG GT-S, GLC300, CLA250 and GLE300d 4Matic vehicles, 2013 C250, E350 BlueTec and G63 AMG vehicles, 2008-2014 C300 vehicles, 2013-2014 C300 4Matic and ML350 4Matic vehicles, 2009 C350 vehicles, 2014 CLS550, E350 4Matic, E350 Coupe 4Matic, E350 Wagon 4Matic, GLK350 and SL550 vehicles, 2012 CLS550 4Matic vehicles, 2012-2016 E350 vehicles, 2016-2017 GL450 4Matic vehicles, 2012-2014 ML350 4Matic BlueTec vehicles, 2015 S550, S550 4Matic and C300 4Matic Sedan vehicles, 2015-2016 C300 Sedan vehicles, and 2017 SL63 AMG vehicles. Various control units on these vehicles may have been updated with incorrect software, potentially affecting the correct deployment of the air bags in the event of a crash.

17V627000Dec 2017

AIR BAGS:FRONTAL

Mercedes-Benz USA, LLC. (MBUSA) is recalling these vehicles: 2014-2018 CLA250, CLA250 4Matic, CLA45 AMG 4Matic, 2015-2018 GLA250, GLA250 4Matic, GLA45 AMG 4Matic, C300 4Matic, C63S AMG, 2012-2014 C250, C350, C300 4Matic, E550 4Matic, 2013-2014 C63 AMG, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2013-2015 C350 4Matic Coupe, GLK250 4Matic BlueTec, GLK350, GLK350 4Matic, 2016-2017 C350e, C43 AMG, 2015 C400 4Matic, 2016-2018 C63 AMG, GLC300, GLC300 4Matic, 2017-2018 C300 Coupe, C300 4Matic Coupe, C43 AMG, C63 AMG Coupe, C63S AMG Coupe, C300 Cabriolet, C300 4Matic Cabriolet, C43 AMG Cabriolet, C63 AMG Cabriolet, C63S AMG Cabriolet, GLC300 4Matic Coupe, GLC43 AMG, GLC43 AMG Coupe, 2014 E350 Coupe, E350 4Matic Coupe, E350 Cabriolet, E400 Hybrid, 2015-2017 E400 Coupe, E400 4Matic Coupe, E400 Cabriolet, 2014-2017 E550 Coupe, E550 Cabriolet, B250e, 2014-2016 E250 BlueTec, E63 AMG 4Matic Wagon, 2012-2013 E350 BlueTec, 2012-2016 E350, E350 4Matic, 2015-2016 E400, E400 4Matic, 2012 E63 AMG, 2014-2015 E250 4Matic BlueTec, 2013-2016 E350 Wagon, 2017 GLC300d 4Matic, and 2018 GLC350e 4Matic. The driver's air bag may unexpectedly deploy due to insufficient grounding of the steering components if an electrostatic discharge occurs and the air bag clockspring is broken.

19V787000Dec 2019

COMMUNICATION

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf

19V892000Jul 2020

AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2015-2018 CLA250 and CLA250 4MATIC, and 2017-2018 CLA45 AMG vehicles. The Occupant Classification System (OCS) may have been improperly calibrated, which may prevent the proper deployment of the front passenger air bag.

+ 3 more recalls in the full report

Recall severity analysis & seller scripts

The full report rates each recall's severity and gives you scripts for asking the seller about recall completion.

Unlock

2016 Mercedes Benz Cla250 vs. Class Average (Compact Cars)

This vehicle

90

Class avg

92

Complaint volume is roughly in line with other compact cars vehicles from 2016.

Complaint counts correlate with sales volume — popular vehicles naturally generate more reports. The full report normalizes for this.

About this data

NHTSA Complaints

Federal database of owner-filed safety complaints. 90 records for this vehicle.

NHTSA Recalls

Manufacturer-issued safety recalls. 8 recalls found for this vehicle.

Repair Cost Data

Real-world repair costs from owner reports and independent databases.

Other Mercedes Benz Cla250 Model Years

20192018201720162015201420132012
View all Mercedes Benz Cla250 years →

2016 Mercedes Benz Cla250: Frequently Asked Questions

What is the most common problem with the 2016 Mercedes Benz Cla250?
The most commonly reported issue with the 2016 Mercedes Benz Cla250 is related to the engine, with 16 complaints filed with NHTSA.
Is the 2016 Mercedes Benz Cla250 reliable?
The 2016 Mercedes Benz Cla250 has 90 complaints, 9 crash reports, and 1 fire reports filed with NHTSA. The full report analyzes whether these numbers indicate real risk or are proportional to the vehicle’s popularity.
How much does it cost to fix 2016 Mercedes Benz Cla250 problems?
Repair costs vary by issue. The full BumperScan report includes detailed repair cost estimates (low/median/high) for every major issue, plus a 30,000-mile total cost of ownership projection.
Does the 2016 Mercedes Benz Cla250 have any recalls?
Yes, the 2016 Mercedes Benz Cla250 has 8 recalls on record. The full report includes recall severity analysis and scripts for asking the seller about recall completion.
What mileage do Mercedes Benz Cla250 problems start?
Based on 38 complaints with mileage data, the median mileage at time of complaint is 37,000 miles. The highest concentration of reported issues occurs in the 0–30K mile range. The full report breaks down exactly which components fail at each mileage bracket.
What’s in the full report?
10 sections of AI analysis: severity-ranked issues, component scores (0-100), 30K-mile cost projection, failure timeline by mileage, recall details with seller scripts, owner sentiment analysis, mechanic checklist, buyer lot checklist, negotiation ammo with dollar figures, and a buy/skip verdict.
How is this different from free NHTSA data?
NHTSA gives you raw complaint text. BumperScan cross-references 2.1M+ complaints with community repair cost data, EPA fuel data, and recall records — then uses AI to synthesize it into actionable advice with dollar figures.
How is this different from Carfax?
Carfax is VIN-specific history ($45/report). BumperScan is model-level reliability intelligence — what problems this car is known for, what they cost, and whether you should buy it. Complementary, not competing.
What if the report isn’t useful?
100% money-back guarantee. If the report doesn’t help you make a more informed decision, we’ll refund you — no questions asked.
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