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#BS-2020-MERCLA-44A92020 Mercedes Benz Cla 250
Based on reports from 29 owners and 10 recalls for this exact model.
Preliminary Verdict
Green Light
Based on 29 complaints, 1 crashes, 0 fires, and 10 recalls.
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Mechanic Inspection Checklist
5 owners reported electrical issues — failures commonly reported around 15K miles.
30,000-Mile Cost Projection
Best Case
Most Likely
Worst Case
Top cost driver: Electrical (5 reports).
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Owner Intelligence
AI-synthesized themes from real complaints
Buyer Lot Checklist
Questions, test drive checks, walk-away triggers
Negotiation Talking Points
Data-backed dollar deductions
Buy / Skip Verdict
Final recommendation with conditions
Where the complaints fall
2020 Mercedes Benz Cla 250: Known Issues & Problem Areas
Electrical Issues
Electrical complaints account for 17% of all reports filed for the 2020 Mercedes Benz Cla 250, with 5 owners filing complaints with NHTSA. The median mileage at time of complaint is 15,000 miles, suggesting issues tend to surface around the 15K-mile mark.
Engine Issues
Engine complaints account for 10% of all reports filed for the 2020 Mercedes Benz Cla 250, with 3 owners filing complaints with NHTSA. Owners should pay attention to engine-related symptoms during test drives and pre-purchase inspections.
Fuel System Issues
Fuel System complaints account for 10% of all reports filed for the 2020 Mercedes Benz Cla 250, with 3 owners filing complaints with NHTSA. Owners should pay attention to fuel system-related symptoms during test drives and pre-purchase inspections.
Steering Issues
Steering complaints account for 7% of all reports filed for the 2020 Mercedes Benz Cla 250, with 2 owners filing complaints with NHTSA. Owners should pay attention to steering-related symptoms during test drives and pre-purchase inspections.
Data sourced from NHTSA owner complaints and community reports. The full report analyzes severity, repair costs, and failure patterns for each category.
Complaint trend by year
Complaints filed with NHTSA by year for the 2020 Mercedes Benz Cla 250. Recent trend: decreasing.
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Repair costs • Negotiation scripts • Mechanic checklist • Buy/skip verdict
Recall History (10 recalls)
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019-2020 A 220 and A 220 4MATIC, 2020 CLA 250, CLA 250 4 MATIC, GLC 300 Coupe 4MATIC, GLC 300 and GLC 300 4MATIC vehicles. The driver's side front airbag modules may not have been properly bolted down.
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 CLA250, CLA250 4MATIC and CLA35 AMG 4MATIC, 2020-2021 GLE350, GLE350 4MATIC, GLE450 4MATIC, GLS450 4MATIC and GLS580 4MATIC and 2021 GLE53 AMG Coupe, GLE63S AMG 4MATIC, GLS63 AMG 4MATIC and Maybach GLS600 4MATIC vehicles. The instrument cluster software may deactivate the illumination of certain interior switches (switch bar, overhead control unit, steering wheel) if the hazard lights are turned on and the ignition switch is in the 'off' position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."
COMMUNICATION: AUTO CRASH NOTIFICATION
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
COMMUNICATION: AUTO CRASH NOTIFICATION
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2019 C300, E300, 2018-2020 CLA250, 2020 CLS450, AMG E53, AMG GT53, GLE450, 2018 AMG E63, AMG GTA, 2017-2020 GLA250, GLC300, 2019 GLC350, AMG GLC43, 2017-2018 GLE350, 2019 AMG GLC 43, GLC350, GLE400, 2017 GLS450, S550, C300 Cabrio, and 2018-2019 S560 vehicles. On June 18, 2021, an additional 9 vehicles were added, including certain 2021 GLA250, GLC300, 2018 S450, E400, and 2017 CLA250 vehicles. The communication module might have been inadvertently deactivated during a service visit, which could have disabled the Emergency Call (eCall) function.
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2021 CLA-Class, GLE/GLS-Class, A-Class, E-Class, E-Class Coupe and Convertible, GLA/GLB-Class, GLC-Class, CLS-Class, and AMG GT-Class 4-door Coupe vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The MBUX multimedia system software may cause the display to remain black, or reboot after startup. This could result in the rearview camera image not displaying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
+ 5 more recalls in the full report
Recall severity analysis & seller scripts
The full report rates each recall's severity and gives you scripts for asking the seller about recall completion.
About this data
NHTSA Complaints
Federal database of owner-filed safety complaints. 29 records for this vehicle.
NHTSA Recalls
Manufacturer-issued safety recalls. 10 recalls found for this vehicle.
Repair Cost Data
Real-world repair costs from owner reports and independent databases.
Other Mercedes Benz Cla 250 Model Years
View all Mercedes Benz Cla 250 years →2020 Mercedes Benz Cla 250: Frequently Asked Questions
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Get the Full 2020 Mercedes Benz Cla 250 Report
10 sections of AI analysis based on 29 owner reports. Know before you buy.