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#BS-2019-MERCLA-44A9

2019 Mercedes Benz Cla 250

Based on reports from 26 owners and 6 recalls for this exact model.

Complaints
26
Crashes
2
Fires
0
Recalls
6
TSBs
128

Preliminary Verdict

Green Light

Based on 26 complaints, 2 crashes, 0 fires, and 6 recalls.

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Mechanic Inspection Checklist

!Check the EngineHIGH

4 owners reported engine issues — failures commonly reported around 20K miles.

!Inspect the Wheels & TiresMED
Look for symptoms of wear and premature failure
+ 6 more items in full checklistUnlock

30,000-Mile Cost Projection

Best Case

$X,XXX

Most Likely

$X,XXX

Worst Case

$X,XXX

Top cost driver: Engine (4 reports).

Includes fuel costs, common repairs, and recall riskUnlock

Also in your report

Owner Intelligence

AI-synthesized themes from real complaints

Buyer Lot Checklist

Questions, test drive checks, walk-away triggers

Negotiation Talking Points

Data-backed dollar deductions

Buy / Skip Verdict

Final recommendation with conditions

10 sections total in the full reportUnlock all

Where the complaints fall

Engine4 (15%)
Wheels & Tires4 (15%)
Fuel System3 (12%)
Airbags2 (8%)
Electrical2 (8%)
Communication2 (8%)
Other2 (8%)
Visibility:sun/moon Roof Assembly1 (4%)

2019 Mercedes Benz Cla 250: Known Issues & Problem Areas

Engine Issues

Engine complaints account for 15% of all reports filed for the 2019 Mercedes Benz Cla 250, with 4 owners filing complaints with NHTSA. The median mileage at time of complaint is 20,000 miles, suggesting issues tend to surface around the 20K-mile mark.

Wheels & Tires Issues

Wheels & Tires complaints account for 15% of all reports filed for the 2019 Mercedes Benz Cla 250, with 4 owners filing complaints with NHTSA. Owners should pay attention to wheels & tires-related symptoms during test drives and pre-purchase inspections.

Fuel System Issues

Fuel System complaints account for 12% of all reports filed for the 2019 Mercedes Benz Cla 250, with 3 owners filing complaints with NHTSA. Owners should pay attention to fuel system-related symptoms during test drives and pre-purchase inspections.

Airbags Issues

Airbags complaints account for 8% of all reports filed for the 2019 Mercedes Benz Cla 250, with 2 owners filing complaints with NHTSA. Owners should pay attention to airbags-related symptoms during test drives and pre-purchase inspections.

Data sourced from NHTSA owner complaints and community reports. The full report analyzes severity, repair costs, and failure patterns for each category.

Complaint trend by year

3
19
2
21
4
22
5
23
3
24
7
25
2
26

Complaints filed with NHTSA by year for the 2019 Mercedes Benz Cla 250. Recent trend: decreasing.

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Recall History (6 recalls)

19V219000May 2019

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019 CLA250 and CLA250 4MATIC vehicles. The right side door locks may not have been properly manufactured. As a result, the right-side doors may not be able to be opened from outside of the vehicle.

21V058000Mar 2021

COMMUNICATION: AUTO CRASH NOTIFICATION

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

21V072000Mar 2021

COMMUNICATION: AUTO CRASH NOTIFICATION

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2019 C300, E300, 2018-2020 CLA250, 2020 CLS450, AMG E53, AMG GT53, GLE450, 2018 AMG E63, AMG GTA, 2017-2020 GLA250, GLC300, 2019 GLC350, AMG GLC43, 2017-2018 GLE350, 2019 AMG GLC 43, GLC350, GLE400, 2017 GLS450, S550, C300 Cabrio, and 2018-2019 S560 vehicles. On June 18, 2021, an additional 9 vehicles were added, including certain 2021 GLA250, GLC300, 2018 S450, E400, and 2017 CLA250 vehicles. The communication module might have been inadvertently deactivated during a service visit, which could have disabled the Emergency Call (eCall) function.

21V197000Sep 2021

STRUCTURE:BODY:ROOF AND PILLARS

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2020 C300 Coupe, C43 Coupe AMG, C43 AMG, 2015-2020 C300, GLA250, 2016-2018 C350e, CLA45 Coupe AMG, 2015 C400, S65 AMG, 2015-2019 C63 AMG, 2016 C450, 2015-2016 GLA45 AMG, S600, 2016-2020 GLC300, 2017-2019 GLC43 AMG, GLE43 Coupe AMG, 2014-2019 CLA250 Coupe, 2014-2015 CLA45 AMG, 2018 GLC63 AMG, 2014-2017 S550, 2018-2020 S450, 2016-2019 GLE63 Coupe AMG, 2016 GLE450 Coupe, 2014-2020 S63 AMG, 2018-2019 S560, and 2019 GLC350e vehicles equipped with a panoramic sunroof. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair.

22V365000Jul 2022

COMMUNICATION: AUTO CRASH NOTIFICATION

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

+ 1 more recall in the full report

Recall severity analysis & seller scripts

The full report rates each recall's severity and gives you scripts for asking the seller about recall completion.

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About this data

NHTSA Complaints

Federal database of owner-filed safety complaints. 26 records for this vehicle.

NHTSA Recalls

Manufacturer-issued safety recalls. 6 recalls found for this vehicle.

Repair Cost Data

Real-world repair costs from owner reports and independent databases.

2019 Mercedes Benz Cla 250: Frequently Asked Questions

What is the most common problem with the 2019 Mercedes Benz Cla 250?
The most commonly reported issue with the 2019 Mercedes Benz Cla 250 is related to the engine, with 4 complaints filed with NHTSA.
Is the 2019 Mercedes Benz Cla 250 reliable?
The 2019 Mercedes Benz Cla 250 has 26 complaints, 2 crash reports, and 0 fire reports filed with NHTSA. The full report analyzes whether these numbers indicate real risk or are proportional to the vehicle’s popularity.
How much does it cost to fix 2019 Mercedes Benz Cla 250 problems?
Repair costs vary by issue. The full BumperScan report includes detailed repair cost estimates (low/median/high) for every major issue, plus a 30,000-mile total cost of ownership projection.
Does the 2019 Mercedes Benz Cla 250 have any recalls?
Yes, the 2019 Mercedes Benz Cla 250 has 6 recalls on record. The full report includes recall severity analysis and scripts for asking the seller about recall completion.
What mileage do Mercedes Benz Cla 250 problems start?
Based on 9 complaints with mileage data, the median mileage at time of complaint is 20,000 miles. The highest concentration of reported issues occurs in the 0–30K mile range. The full report breaks down exactly which components fail at each mileage bracket.
What’s in the full report?
10 sections of AI analysis: severity-ranked issues, component scores (0-100), 30K-mile cost projection, failure timeline by mileage, recall details with seller scripts, owner sentiment analysis, mechanic checklist, buyer lot checklist, negotiation ammo with dollar figures, and a buy/skip verdict.
How is this different from free NHTSA data?
NHTSA gives you raw complaint text. BumperScan cross-references 2.1M+ complaints with community repair cost data, EPA fuel data, and recall records — then uses AI to synthesize it into actionable advice with dollar figures.
How is this different from Carfax?
Carfax is VIN-specific history ($45/report). BumperScan is model-level reliability intelligence — what problems this car is known for, what they cost, and whether you should buy it. Complementary, not competing.
What if the report isn’t useful?
100% money-back guarantee. If the report doesn’t help you make a more informed decision, we’ll refund you — no questions asked.
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10 sections of AI analysis based on 26 owner reports. Know before you buy.

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