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#BS-2025-HYUSAN-28A72025 Hyundai Santa CruzProblems, Recalls & Reliability
Based on reports from 30 owners and 3 recalls for this exact model.
Data updated ·NHTSA complaints through October 28, 2026
Preliminary Verdict
Proceed with Caution
Based on 30 complaints, 3 crashes, 1 fires, and 3 recalls.
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Mechanic Inspection Checklist
7 owners reported collision avoidance issues — failures commonly reported around 5K miles.
30,000-Mile Cost Projection
Best Case
Most Likely
Worst Case
Top cost driver: Collision Avoidance (7 reports).
Also in your report
Owner Intelligence
AI-synthesized themes from real complaints
Buyer Lot Checklist
Questions, test drive checks, walk-away triggers
Negotiation Talking Points
Data-backed dollar deductions
Buy / Skip Verdict
Final recommendation with conditions
Where the complaints fall
2025 Hyundai Santa Cruz: Known Issues & Problem Areas
Collision Avoidance Issues
Collision Avoidance complaints account for 23% of all reports filed for the 2025 Hyundai Santa Cruz, with 7 owners filing complaints with NHTSA. The median mileage at time of complaint is 5,045 miles, suggesting issues tend to surface around the 5K-mile mark.
Forward Collision Avoidance: Adaptive Cruise Control Issues
Forward Collision Avoidance: Adaptive Cruise Control complaints account for 13% of all reports filed for the 2025 Hyundai Santa Cruz, with 4 owners filing complaints with NHTSA. Owners should pay attention to forward collision avoidance: adaptive cruise control-related symptoms during test drives and pre-purchase inspections.
Forward Collision Avoidance: Automatic Emergency Braking Issues
Forward Collision Avoidance: Automatic Emergency Braking complaints account for 10% of all reports filed for the 2025 Hyundai Santa Cruz, with 3 owners filing complaints with NHTSA. Owners should pay attention to forward collision avoidance: automatic emergency braking-related symptoms during test drives and pre-purchase inspections.
Engine Issues
Engine complaints account for 7% of all reports filed for the 2025 Hyundai Santa Cruz, with 2 owners filing complaints with NHTSA. Owners should pay attention to engine-related symptoms during test drives and pre-purchase inspections.
Data sourced from NHTSA owner complaints and community reports. The full report analyzes severity, repair costs, and failure patterns for each category.
Complaint trend by year
Complaints filed with NHTSA by year for the 2025 Hyundai Santa Cruz. Recent trend: decreasing.
Don't negotiate blind — know what this car costs to own
Repair costs • Negotiation scripts • Mechanic checklist • Buy/skip verdict
Recall History (3 recalls)
ELECTRICAL SYSTEM:WIRING
Hyundai Motor America (Hyundai) is recalling certain 2025 Tucson and Santa Cruz vehicles. The console extension wiring assembly may be routed improperly, allowing the transmission to be shifted out of Park without applying the brake pedal.
AIR BAGS:SIDE/WINDOW:CURTAIN
Hyundai Motor America (Hyundai) is recalling certain 2025 Tucson, 2025-2026 Santa Cruz, Santa Fe, Santa Fe Hybrid, and 2026 Genesis GV70 vehicles. The side curtain air bags may not have been installed properly, which can cause the air bags not to deploy as intended.
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Hyundai Motor America (Hyundai) is recalling certain 2025-2026 Santa Cruz, Tucson, Tucson Hybrid, and Tucson Plug-In Hybrid Electric (PHEV) vehicles. Software in the front cameras may cause the forward collision avoidance system to activate prematurely and unexpectedly apply the brakes.
Recall severity analysis & seller scripts
The full report rates each recall's severity and gives you scripts for asking the seller about recall completion.
2025 Hyundai Santa Cruz NHTSA Safety Ratings
Overall
★★★★★5 of 5 stars
Frontal crash
★★★★★5 of 5 stars
Side crash
★★★★★5 of 5 stars
Rollover
★★★★★4 of 5 stars
From NHTSA's New Car Assessment Program (5-Star Safety Ratings). Where NHTSA tested more than one version of this vehicle, the lowest rating is shown.
The worst model year for the Hyundai Santa Cruz is the 2022 — worth knowing if you're cross-shopping years. The biggest problem area is transmission.
2025 Hyundai Santa Cruz vs. Class Average (Small Sport Utility Vehicle 2WD)
This vehicle
30
Class avg
94
Below the class average — fewer complaints than typical small sport utility vehicle 2wd vehicles. A good sign.
Complaint counts correlate with sales volume — popular vehicles naturally generate more reports. The full report normalizes for this.
About this data
NHTSA Complaints
Federal database of owner-filed safety complaints. 30 records for this vehicle.
NHTSA Recalls
Manufacturer-issued safety recalls. 3 recalls found for this vehicle.
Repair Cost Data
Real-world repair costs from owner reports and independent databases.
Last updated . NHTSA complaints received through October 28, 2026; safety ratings from NHTSA's 5-Star program.
2025 Hyundai Santa Cruz: Frequently Asked Questions
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10 sections of AI analysis based on 30 owner reports. Know before you buy.