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#BS-2023-HYUSAN-28A7

2023 Hyundai Santa Cruz

Based on reports from 103 owners and 2 recalls for this exact model.

Complaints
103
Crashes
1
Fires
3
Recalls
2
TSBs
39
🟢

Preliminary Verdict

Proceed with Caution

Based on 103 complaints, 1 crashes, 3 fires, and 2 recalls.

See full verdict with buy/skip conditions

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Mechanic Inspection Checklist

!Check the DrivetrainHIGH

25 owners reported drivetrain issues — failures commonly reported around 4K miles.

!Inspect the EngineMED
Look for symptoms of wear and premature failure
+ 6 more items in full checklistUnlock

30,000-Mile Cost Projection

Best Case

$X,XXX

Most Likely

$X,XXX

Worst Case

$X,XXX

Top cost driver: Drivetrain (25 reports).

Includes fuel costs, common repairs, and recall riskUnlock

Also in your report

Owner Intelligence

AI-synthesized themes from real complaints

Buyer Lot Checklist

Questions, test drive checks, walk-away triggers

Negotiation Talking Points

Data-backed dollar deductions

Buy / Skip Verdict

Final recommendation with conditions

10 sections total in the full reportUnlock all

Where the complaints fall

Drivetrain25 (24%)
Engine18 (17%)
Electrical11 (11%)
Other9 (9%)
Speed Control5 (5%)
Fuel System5 (5%)
Lights4 (4%)
Brakes4 (4%)

2023 Hyundai Santa Cruz: Known Issues & Problem Areas

Drivetrain Issues

Drivetrain complaints account for 24% of all reports filed for the 2023 Hyundai Santa Cruz, with 25 owners filing complaints with NHTSA. The median mileage at time of complaint is 4,000 miles, suggesting issues tend to surface around the 4K-mile mark.

Engine Issues

Engine complaints account for 17% of all reports filed for the 2023 Hyundai Santa Cruz, with 18 owners filing complaints with NHTSA. Owners should pay attention to engine-related symptoms during test drives and pre-purchase inspections.

Electrical Issues

Electrical complaints account for 11% of all reports filed for the 2023 Hyundai Santa Cruz, with 11 owners filing complaints with NHTSA. Owners should pay attention to electrical-related symptoms during test drives and pre-purchase inspections.

Speed Control Issues

Speed Control complaints account for 5% of all reports filed for the 2023 Hyundai Santa Cruz, with 5 owners filing complaints with NHTSA. Owners should pay attention to speed control-related symptoms during test drives and pre-purchase inspections.

Data sourced from NHTSA owner complaints and community reports. The full report analyzes severity, repair costs, and failure patterns for each category.

Complaint trend by year

7
22
47
23
21
24
26
25
2
26

Complaints filed with NHTSA by year for the 2023 Hyundai Santa Cruz. Recent trend: decreasing.

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Repair costs • Negotiation scripts • Mechanic checklist • Buy/skip verdict

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Recall History (2 recalls)

23V038000Mar 2023

STRUCTURE:CRITICAL FASTENERS

Hyundai Motor America (Hyundai) is recalling certain 2022 Tucson and 2022-2023 Santa Cruz vehicles. The roof moldings may detach.

23V181000Park OutsideMay 2023

TRAILER HITCHES

Hyundai Motor America (Hyundai) is recalling certain 2019-2023 Santa Fe, 2021-2023 Santa Fe HEV, 2022-2023 Santa Fe Plug-in HEV and Santa Cruz vehicles potentially equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Hyundai dealership. Water accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.

Recall severity analysis & seller scripts

The full report rates each recall's severity and gives you scripts for asking the seller about recall completion.

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The worst model year for the Hyundai Santa Cruz is the 2022 — worth knowing if you're cross-shopping years. The biggest problem area is transmission.

2023 Hyundai Santa Cruz vs. Class Average (Small Sport Utility Vehicle 2WD)

This vehicle

103

Class avg

124

Complaint volume is roughly in line with other small sport utility vehicle 2wd vehicles from 2023.

Complaint counts correlate with sales volume — popular vehicles naturally generate more reports. The full report normalizes for this.

About this data

NHTSA Complaints

Federal database of owner-filed safety complaints. 103 records for this vehicle.

NHTSA Recalls

Manufacturer-issued safety recalls. 2 recalls found for this vehicle.

Repair Cost Data

Real-world repair costs from owner reports and independent databases.

Other Hyundai Santa Cruz Model Years

20262025202420232022
View all Hyundai Santa Cruz years →

2023 Hyundai Santa Cruz: Frequently Asked Questions

What is the most common problem with the 2023 Hyundai Santa Cruz?
The most commonly reported issue with the 2023 Hyundai Santa Cruz is related to the drivetrain, with 25 complaints filed with NHTSA.
Is the 2023 Hyundai Santa Cruz reliable?
The 2023 Hyundai Santa Cruz has 103 complaints, 1 crash reports, and 3 fire reports filed with NHTSA. The full report analyzes whether these numbers indicate real risk or are proportional to the vehicle’s popularity.
How much does it cost to fix 2023 Hyundai Santa Cruz problems?
Repair costs vary by issue. The full BumperScan report includes detailed repair cost estimates (low/median/high) for every major issue, plus a 30,000-mile total cost of ownership projection.
Does the 2023 Hyundai Santa Cruz have any recalls?
Yes, the 2023 Hyundai Santa Cruz has 2 recalls on record. The full report includes recall severity analysis and scripts for asking the seller about recall completion.
What mileage do Hyundai Santa Cruz problems start?
Based on 10 complaints with mileage data, the median mileage at time of complaint is 4,000 miles. The highest concentration of reported issues occurs in the 0–30K mile range. The full report breaks down exactly which components fail at each mileage bracket.
What’s in the full report?
10 sections of AI analysis: severity-ranked issues, component scores (0-100), 30K-mile cost projection, failure timeline by mileage, recall details with seller scripts, owner sentiment analysis, mechanic checklist, buyer lot checklist, negotiation ammo with dollar figures, and a buy/skip verdict.
How is this different from free NHTSA data?
NHTSA gives you raw complaint text. BumperScan cross-references 2.1M+ complaints with community repair cost data, EPA fuel data, and recall records — then uses AI to synthesize it into actionable advice with dollar figures.
How is this different from Carfax?
Carfax is VIN-specific history ($45/report). BumperScan is model-level reliability intelligence — what problems this car is known for, what they cost, and whether you should buy it. Complementary, not competing.
What if the report isn’t useful?
100% money-back guarantee. If the report doesn’t help you make a more informed decision, we’ll refund you — no questions asked.
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10 sections of AI analysis based on 103 owner reports. Know before you buy.

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