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#BS-2004-FREBUS-754E2004 Freightliner Business Class M2
Based on reports from 8 owners and 10 recalls for this exact model.
Preliminary Verdict
Proceed with Caution
Based on 8 complaints, 1 crashes, 1 fires, and 10 recalls.
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Mechanic Inspection Checklist
2 owners reported suspension issues — failures commonly reported around 133K miles.
30,000-Mile Cost Projection
Best Case
Most Likely
Worst Case
Top cost driver: Suspension (2 reports).
Also in your report
Owner Intelligence
AI-synthesized themes from real complaints
Buyer Lot Checklist
Questions, test drive checks, walk-away triggers
Negotiation Talking Points
Data-backed dollar deductions
Buy / Skip Verdict
Final recommendation with conditions
Where the complaints fall
2004 Freightliner Business Class M2: Known Issues & Problem Areas
Suspension Issues
Suspension complaints account for 25% of all reports filed for the 2004 Freightliner Business Class M2, with 2 owners filing complaints with NHTSA. The median mileage at time of complaint is 133,000 miles, suggesting issues tend to surface around the 133K-mile mark.
Service Brakes, Air:antilock Issues
Service Brakes, Air:antilock complaints account for 13% of all reports filed for the 2004 Freightliner Business Class M2, with 1 owners filing complaints with NHTSA. Owners should pay attention to service brakes, air:antilock-related symptoms during test drives and pre-purchase inspections.
Parking Brake:driveline:hydraulic Issues
Parking Brake:driveline:hydraulic complaints account for 13% of all reports filed for the 2004 Freightliner Business Class M2, with 1 owners filing complaints with NHTSA. Owners should pay attention to parking brake:driveline:hydraulic-related symptoms during test drives and pre-purchase inspections.
Fuel System Issues
Fuel System complaints account for 13% of all reports filed for the 2004 Freightliner Business Class M2, with 1 owners filing complaints with NHTSA. Owners should pay attention to fuel system-related symptoms during test drives and pre-purchase inspections.
Data sourced from NHTSA owner complaints and community reports. The full report analyzes severity, repair costs, and failure patterns for each category.
Complaint trend by year
Complaints filed with NHTSA by year for the 2004 Freightliner Business Class M2. Recent trend: decreasing.



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Recall History (10 recalls)
TIRES
CERTAIN MICHELIN XDE COMMERCIAL TRUCK TIRES, SIZE 10R22.5 LRG AND LRF FOR USE ON FREIGHTLINER SCHOOL AND TRANSIT BUSES. THESE TIRES WERE MANFACTURED BETWEEN MAY 23 AND OCTOBER 24, 2004, CAN EXPERIENCE RAPID AIR LOSS DUE TO AN IRREGULARITY OF THE INNER LINER.
POWER TRAIN:MANUAL TRANSMISSION
ON CERTAIN TRUCKS EQUIPPED WITH MANUAL TRANSMISSION, THE TAPERED JOINT THAT ATTACHES THE SHIFTER TO THE TRANSMISSION MAY BECOME LOOSE MAKING IT DIFFICULT TO PUT THE TRANSMISSION INTO GEAR.
SERVICE BRAKES, AIR:SUPPLY:CHECK VALVE
ON CERTAIN TRUCKS, INCORRECT SPRINGS WERE INSTALLED IN THE EXHAUST PORT OF CERTAIN AIR MANAGEMENT UNIT (AMU) SOLENOID VALVES AND THEY MAY NOT TURN OFF AFTER ACTUATION.
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
ON CERTAIN TRUCKS AND FIRE TRUCKS EQUIPPED WITH KYS 4735-43782-02 ENGINE COOLING FANS AND BUILT ON CATERPILLAR 3126, C7, MBE906, MBE926, OR CUMMINS ISC ENGINES, THE STEEL FAN INSERT ON THE COOLING FANS CAN CRACK.
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
CERTAIN MY 2004 FREIGHTLINER BUSINESS CLASS M2 AND THOMAS BUILT SAF-T-LINER C2 SCHOOL BUSES MANUFACTURED BETWEEN JULY 26 AND OCTOBER 29, 2004, EQUIPPED WITH A CATERPILLAR C-7 ENGINE AND BORG-WARNER KYS 4735 35480 55 ENGINE FAN. THE FAN SHROUD MAY BE DRAWN BACK INTO THE FAN AT HIGH ENGINE SPEEDS WHEN THE FAN CLUTCH ENGAGES. DUE TO REDUCED CLEARANCE, HEAVY CONTACT BETWEEN THE FAN AND THE SHROUD MAY CAUSE THE FAN BLADE TO FRACTURE.
+ 5 more recalls in the full report
Recall severity analysis & seller scripts
The full report rates each recall's severity and gives you scripts for asking the seller about recall completion.
About this data
NHTSA Complaints
Federal database of owner-filed safety complaints. 8 records for this vehicle.
NHTSA Recalls
Manufacturer-issued safety recalls. 10 recalls found for this vehicle.
Repair Cost Data
Real-world repair costs from owner reports and independent databases.
Other Freightliner Business Class M2 Model Years
2004 Freightliner Business Class M2: Frequently Asked Questions
What is the most common problem with the 2004 Freightliner Business Class M2?
Is the 2004 Freightliner Business Class M2 reliable?
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Does the 2004 Freightliner Business Class M2 have any recalls?
What mileage do Freightliner Business Class M2 problems start?
What’s in the full report?
How is this different from free NHTSA data?
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