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#BS-2012-CADSRX-4F492012 Cadillac Srx
Based on reports from 510 owners and 3 recalls for this exact model.
Preliminary Verdict
Red Flag
Based on 510 complaints, 57 crashes, 4 fires, and 3 recalls. Complaint rate is 1.6x the class average.
Top reported problems
low beams very dim
24 complaints • Severity 9.4/10
moisture collecting in headlamp and light not working
13 complaints • Severity 8.5/10
navigation system is inaccurate
5 complaints • Severity 8.8/10
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Mechanic Inspection Checklist
213 owners reported lights issues — failures commonly reported around 73K miles.
Failure Timeline by Mileage
Peak failure range: 60–90K miles (103 reports) • Median: 73K miles
30,000-Mile Cost Projection
Best Case
Most Likely
Worst Case
Top cost driver: Lights (213 reports).
Also in your report
Owner Intelligence
AI-synthesized themes from real complaints
Buyer Lot Checklist
Questions, test drive checks, walk-away triggers
Negotiation Talking Points
Data-backed dollar deductions
Buy / Skip Verdict
Final recommendation with conditions
Where the complaints fall
2012 Cadillac Srx: Known Issues & Problem Areas
Lights Issues
Lights complaints account for 42% of all reports filed for the 2012 Cadillac Srx, with 213 owners filing complaints with NHTSA. The median mileage at time of complaint is 73,000 miles, suggesting issues tend to surface around the 73K-mile mark.
Brakes Issues
Brakes complaints account for 9% of all reports filed for the 2012 Cadillac Srx, with 44 owners filing complaints with NHTSA. Owners should pay attention to brakes-related symptoms during test drives and pre-purchase inspections.
Suspension Issues
Suspension complaints account for 8% of all reports filed for the 2012 Cadillac Srx, with 40 owners filing complaints with NHTSA. Owners should pay attention to suspension-related symptoms during test drives and pre-purchase inspections.
Electrical Issues
Electrical complaints account for 6% of all reports filed for the 2012 Cadillac Srx, with 30 owners filing complaints with NHTSA. Owners should pay attention to electrical-related symptoms during test drives and pre-purchase inspections.
Data sourced from NHTSA owner complaints and community reports. The full report analyzes severity, repair costs, and failure patterns for each category.
Complaint trend by year
Complaints filed with NHTSA by year for the 2012 Cadillac Srx. Recent trend: stable.
Don't negotiate blind — know what this car costs to own
Repair costs • Negotiation scripts • Mechanic checklist • Buy/skip verdict
Recall History (3 recalls)
SEATS:FRONT ASSEMBLY:POWER ADJUST
General Motors LLC (GM) is recalling certain model year 2011-2012 Buick LaCrosse, Regal and Chevrolet Camaro, as well as certain 2010-2012 Cadillac SRX, Chevrolet Equinox and GMC Terrain vehicles, equipped with power height adjustable driver and passenger seats. In the affected vehicles, the bolt that secures the driver's and passenger's power front seat height adjuster may fall out causing the seat to drop suddenly to the lowest vertical position.
SUSPENSION:REAR
General Motors LLC (GM) is recalling certain model year 2010-2015 Cadillac SRX vehicles manufactured April 14, 2009, to September 1, 2014, and 2011-2012 Saab 9-4X vehicles manufactured February 1, 2011, to September 13, 2011. On the affected vehicles, the jam nut in the rear suspension toe adjuster link may not be torqued to the proper specification. A loose toe adjuster link can cause the vehicle to sway or wander at highway speeds. A loose toe adjuster link may lead to thread damage and eventual failure. Failure of the toe adjuster link will cause an abrupt change in the vehicle's alignment.
SUSPENSION:REAR
General Motors, LLC (GM) is recalling certain 2010-2016 Cadillac SRX and 2011-2012 Saab 9-4X vehicles. The rear suspension toe link adjuster may not have been tightened properly, which could result in a loose toe link.
Recall severity analysis & seller scripts
The full report rates each recall's severity and gives you scripts for asking the seller about recall completion.
The worst model year for the Cadillac Srx is the 2010 — worth knowing if you're cross-shopping years. The biggest problem area is lights.
2012 Cadillac Srx vs. Class Average (Sport Utility Vehicle - 2WD)
This vehicle
510
Class avg
313
1.6x the class average — significantly more complaints than typical sport utility vehicle - 2wd vehicles.
Complaint counts correlate with sales volume — popular vehicles naturally generate more reports. The full report normalizes for this.
About this data
NHTSA Complaints
Federal database of owner-filed safety complaints. 510 records for this vehicle.
NHTSA Recalls
Manufacturer-issued safety recalls. 3 recalls found for this vehicle.
Repair Cost Data
Real-world repair costs from owner reports and independent databases.
Other Cadillac Srx Model Years
View all Cadillac Srx years →2012 Cadillac Srx: Frequently Asked Questions
What is the most common problem with the 2012 Cadillac Srx?
Is the 2012 Cadillac Srx reliable?
How much does it cost to fix 2012 Cadillac Srx problems?
Does the 2012 Cadillac Srx have any recalls?
What mileage do Cadillac Srx problems start?
What’s in the full report?
How is this different from free NHTSA data?
How is this different from Carfax?
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Get the Full 2012 Cadillac Srx Report
10 sections of AI analysis based on 510 owner reports. Know before you buy.