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2004 Pontiac Grand Prix TSBs

510 Technical Service Bulletins across 17 categories

Engine

156 bulletins
11014455

This Preliminary Information communication provides information to the technician about vehicles that have an unusual...

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noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.

11007744

This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air.

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Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.

11007743

This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air.

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Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.

11007208

This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles.

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General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.

10252735

This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with...

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conductive finish.

10251890

This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct...

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conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.

10250775

This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines...

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and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.

10249980

This Preliminary Information communication provides information to the technician about vibration complaints that are...

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one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be reviewed to determine the root cause of the concern. If a repair attempt made the concern better but not eliminated or had no affect at all, and are requesting assistance from General Motors Technical Assistance Center record another Pico file and save it to the computer. After the new Pico Oscilloscope data has been saved email the data to General Motors Technical Assistance Center in the subject line include ?Vibration? ?Business Associate Code? and the last 8 of the Vehicle Identification Number.

10249579

This PI bulletin advises the technician on the proper way to install the pistons in an engine.

10247780

This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air.

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Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.

10242298

This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a...

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vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D

10242262

This service bulletin provides graphics, information and guidelines for engine component wear to assist service...

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personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.

10240793

This Preliminary Information communication provides information to the technician about vehicles that have an unusual...

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noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.

10236164

This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a...

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vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D

10235802

This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft...

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issue.

10234141

This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft...

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issue.

10232811

This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a...

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vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D

10230697

This Preliminary information communicates to the technician the need to inspect the induction system for potential icing...

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issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.

10227674

This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles.

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General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.

10227056

This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines...

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and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.

10224309

This Preliminary Information communication provides information to the technician that General Motors and General Motors...

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of Canada Company do not support cross border sales. The General Motors of Canada Customer Care Centre is the sole authorized provider of a certification confirmation letter which helps our customers identify if their vehicles meets the required USA regulatory standards necessary for importation into the USA.

10224273

This Preliminary Information communication provides information to the technician to not remove the torque converter...

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bolts and start the engine as this may cause damage to the torque converter of the crankshaft on vehicles equipped with an automatic transmission.

10222770

This service bulletin provides information on OEM and Remanufactured Engine and Automatic Transmission/Transaxle...

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Identification.

10216361

This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air.

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Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.

10213818

This Preliminary Information communication provides information to the technician about vehicles that have an unusual...

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noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.

10210321

This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles.

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General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.

10209980

This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines...

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and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.

10208971

This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles.

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General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.

10206726

This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a...

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vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D

10201310

This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits.

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Technicians shouldrefer to Service Information for information regarding most accessories. Technicians mayalso contact PARTECHand/orthe Techline Customer Support Center for additional support.

10201098

OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification

10197294

This Preliminary Information communication provides information to the technician about vehicles that have an unusual...

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noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.

10193450

This Preliminary Information communication provides information to the technician to not remove the torque converter...

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bolts and start the engine as this may cause damage to the torque converter of the crankshaft on vehicles equipped with an automatic transmission.

10190932

Refinishing Aluminum Wheels This bulletin updates General Motor's position on refinishing aluminum wheels.

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GM does not endorse any repairs that involve welding, bending, straightening o re-machining. Only cosmetic refinishing of the wheel's coatings, using recommended procedures, is allowed. Evaluating Damage In evaluating damage, it is the GM Dealer's responsibility to inspect the wheel for corrosion, scrapes, gouges, etc. The Dealer must insure that such damage is not deeper than what can be sanded or polished off. The wheel must be inspected for cracks. If cracks are found, discard the wheel. Any wheels with bent rim flanges must not be repaired or refinished. Wheels that have been refinished by an outside company must be returned to the same vehicle. The Dealer must record the wheel ID stamp or the cast date on the wheel in order to assure this requirement. Refer to Refinisher's Responsibility Outside Company later in this bulletin.

10190931

Refinishing Aluminum Wheels This bulletin updates General Motor's position on refinishing aluminum wheels.

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GM does not endorse any repairs that involve welding, bending, straightening o re-machining. Only cosmetic refinishing of the wheel's coatings, using recommended procedures, is allowed. Evaluating Damage In evaluating damage, it is the GM Dealer's responsibility to inspect the wheel for corrosion, scrapes, gouges, etc. The Dealer must insure that such damage is not deeper than what can be sanded or polished off. The wheel must be inspected for cracks. If cracks are found, discard the wheel. Any wheels with bent rim flanges must not be repaired or refinished. Wheels that have been refinished by an outside company must be returned to the same vehicle. The Dealer must record the wheel ID stamp or the cast date on the wheel in order to assure this requirement. Refer to Refinisher's Responsibility Outside Company later in this bulletin.

10190503

OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification

10190437

This Preliminary Information communication provides information to the technician about engine block of possible...

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cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, An out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.

10190417

This Preliminary information communicates to the technician the need to inspect the induction system for potential icing...

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issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.

10186104

This informational bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle...

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engine oil consumption.

10184105

This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles.

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General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.

10182545

This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a...

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vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D

10178385

This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air.

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Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.

10178376

This Preliminary Information communication provides information to the technician that General Motors and General Motors...

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of Canada Company do not support cross border sales. The General Motors of Canada Customer Care Centre is the sole authorized provider of a certification confirmation letter which helps our customers identify if their vehicles meets the required USA regulatory standards necessary for importation into the USA.

10178306

This Preliminary Information communication provides information to the technician that General Motors and General Motors...

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of Canada Company do not support cross border sales. The General Motors of Canada Customer Care Centre is the sole authorized provider of a certification confirmation letter which helps our customers identify if their vehicles meets the required USA regulatory standards necessary for importation into the USA.

10176607

This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct...

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conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.

10176326

This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a...

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vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D

10172890

This SKU is an EGR Valve.

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The customer communication requested return of unsold inventory to inspect the electrical leads in the motor. The leads may become worn leading to voltage spikes which can cause a fault and engine light to come one; voltage spikes may also cause performance issues from misfiring.

10172305

This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits.

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Technicians shouldrefer to Service Information for information regarding most accessories. Technicians mayalso contact PARTECHand/orthe Techline Customer Support Center for additional support.

10171878

This informational bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to...

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correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.

10171280

This Preliminary information communicates to the technician the need to inspect the induction system for potential icing...

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issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.

10168960

This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles.

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General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.

10167437

This Preliminary information communicates to the technician the need to inspect the induction system for potential icing...

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issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.

10167434

This Preliminary Information communication provides information to the technician about vibration complaints that are...

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one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be reviewed to determine the root cause of the concern. If a repair attempt made the concern better but not eliminated or had no affect at all, and are requesting assistance from General Motors Technical Assistance Center record another Pico file and save it to the computer. After the new Pico Oscilloscope data has been saved email the data to General Motors Technical Assistance Center in the subject line include ?Vibration? ?Business Associate Code? and the last 8 of the Vehicle Identification Number.

10165874

This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits.

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Technicians shouldrefer to Service Information for information regarding most accessories. Technicians mayalso contact PARTECHand/orthe Techline Customer Support Center for additional support.

10163659

This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits.

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Technicians shouldrefer to Service Information for information regarding most accessories. Technicians mayalso contact Partechand/orthe Techline Customer Support Center for additional support.

10163268

This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with...

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conductive finish.

10162113

This Preliminary Information document advises technicians that a condition may occur with the listed vehicles where the...

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radio clock may not display the time. Dealer technicians are advised of atemporary proicedure to get the clock to display until Engineering has developed the permanent repair. The listed Cadillac, Pontiac,and Corvette RPO codes do not have a temporary repair at this time as Engineering continues to work on the permanent repairs for those vehicles.

10161932

This informational bulletin advises of a new fuel injection kit used for decarbonizing the intake valves, and explains...

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how toptier fuels should be used to reduce carbon build up.

10160987

This Preliminary Information communication provides information to the technician to not remove the torque converter...

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bolts and start the engine as this may cause damage to the torque converter of the crankshaft on vehicles equipped with an automatic transmission.

10156999

This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar...

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system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.

10156990

This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits.

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Technicians should refer to Service Information for information regarding most accessories. Technicians may also contact Partech and/or the Techline Customer Support Center for additional support.

10154566

This Preliminary information communicates to the technician the need to inspect the induction system for potential icing...

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issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.

10154306

This Preliminary information communicates to the technician the need to inspect the induction system for potential icing...

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issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.

10154299

This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a...

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vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D

10147367

This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air.

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Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.

10144451

This Preliminary Information communication provides information to the technician about engine block of possible...

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cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, An out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.

10143449

This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air.

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Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.

10141360

This Preliminary Information communication provides information to the technician about vibration complaints that are...

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one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be reviewed to determine the root cause of the concern. If a repair attempt made the concern better but not eliminated or had no affect at all, and are requesting assistance from General Motors Technical Assistance Center record another Pico file and save it to the computer. After the new Pico Oscilloscope data has been saved email the data to General Motors Technical Assistance Center in the subject line include “Vibration” “Business Associate Code” and the last 8 of the Vehicle Identification Number.

10139422

This preliminary informational bulletin provides technicians an engine repair tip for installation of pistons.

10139066

This informational bulletin provides information for Engine Squealing Type Noise on Start-up or Vibration Condition.

10137727

This Preliminary Information communication provides information to the technician about engine block of possible...

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cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, An out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.

10137635

This informational bulletin advises of a new fuel injection kit used for decarbonizing the intake valves, and explains...

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how toptier fuels should be used to reduce carbon build up.

10137601

This informational bulletin advises the possible issues that may occur using a scotch brite pad or highly abrasive disk...

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on engine surfaces.

10135356

This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air.

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Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.

10135342

This Preliminary Information communication provides information to the technician about gasoline powered cars, mid-size...

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trucks, light duty trucks, and heavy duty trucks with premature catalytic converter failures. It is recommended to inspect for a poor crimp on the grounds ring terminal at the engine block for the bank with the concern and repair the wire.

10135322

This Preliminary Information communication provides information to the technician about gasoline powered cars, mid-size...

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trucks, light duty trucks, and heavy duty trucks with premature catalytic converter failures. It is recommended to inspect for a poor crimp on the grounds ring terminal at the engine block for the bank with the concern and repair the wire.

10129089

This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles.

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General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.

10129073

This Preliminary information communicates to the technician the need to inspect the induction system for potential icing...

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issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.

10127238

This Preliminary Information communication provides information to the technician about vehicles that the incoming...

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caller ID may no longer be available or displayed after the Canada OnStar upgrade. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.

10127230

This Preliminary Information communication provides information to the technician to help determine if the vehicle is...

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equipped with factory or aftermarket Compressed Natural Gas, Liquefied Petroleum Gas, or Bi-Fuel Systems. Technician will check for the Vehicle Emission Control Information Label. By using the engine Regular Production Option Code as well as the Vehicle Emission Control Information Label, technician can confirm the vehicle has a factory installed alternative fuel system or who the manufacturer is of the aftermarket fuel system.

10118233

This Preliminary Information communication provides information to the technician about installing General Motors Accessory pats.

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Technician can check Service Information for some accessories. Technician can also contact Partect for assistance. Technician can also contact Techline Customer Support Center for programming issues.

10116534

This informational bulletin provides information on OnStar VCIM is currently restricted parts.

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By working closely with our dealers and technicians, through the part restriction process, the General Motors team will gain a better understanding of any field concerns that may develop.

10115143

This Preliminary Information communication provides information to the technician about gasoline powered cars, mid-size...

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trucks, light duty trucks, and heavy duty trucks with premature catalytic converter failures. It is recommended to inspect for a poor crimp on the grounds ring terminal at the engine block for the bank with the concern and repair the wire.

10115026

This Preliminary Information communication provides information to the technician about vehicles that may have the...

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OnStar wireless fidelity inoperative. Technician will need to contact General Motors Technical Assistance Center with a scan tool connect to the vehicle for further assistance.

10115016

This Preliminary Information communication provides information to the technician about vehicles that are unable to...

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receive OnStar Hands Free Calling calls and or the OnStar center is unable to perform remote services. Technician will need to push the OnStar Blue button and verify the system successfully connects to an advisor. Place an outbound personal call from the vehicle and verify it connects. Place an inbound call to the vehicle making sure to dial using the 11 digit phone number (1 + area code + number). If outbound calls can be placed and only incoming calls fail. Cycle power to the Vehicle Communication Interface Module and retest inbound call to the vehicle. If the power cycle corrects the concern and the module manufacturer is continental, replace the Vehicle Communication Interface Module. If the power cycle corrects the concern and the module manufacturer is LG, please record information from the latest version of PIC4310 and call General Motors Technical Assistance Center for further assistance. If the concern is still present after the power cycle, please record information from the latest version of PIC4310 and call General Motors Technical Assistance Center for further assistance.

10114980

This Preliminary Information communication provides information to the technician about vehicles that when dialing...

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certain numbers using OnStar Hands-free Calling, the audio is distorted or has poor quality after performing the OnStar Canada Upgrade. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.

10114954

This Preliminary Information communication provides information to the technician about vehicles that have a Service...

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Engine Soon Malfunction Indicator Lamp. Technician may find Diagnostic Trouble Code P0442. Technician will need to review Techlink article from May 2013 titled "Using the Evaporative Emissions System Tester" Technician will need to follow these steps to help diagnose the issue. First after the P0442 has been verified do not disturb any of the fuel system components. The technician now can use the scan tool to close the Evaporative Emissions System. If possible change the tank pressure sensor units from inch_H2O to milimeter_Hg for better resolution. Now the vehicle can be stared to monitor the tank pressure sensor output value for approximately two minutes. If the tank pressure sensor value does change, pressurize the fuel tank side of the purge solenoid with the GE 41413-A / J 41413-A and the necessary adaptors. Now add smoke and allow pressure to stabilize for 2 minutes. If smoke is allowed to pass through the purge solenoid, replace the purge solenoid. If the tank pressure sensor value does not change, then install CH-48096 adaptor between the purge line from the canister and the purge solenoid. With the Evaporative Emissions System closed, pressurize the system through the CH-48096 adaptor and allow the system to completely stabilize, by observing the Press / Vac Gauge for a minimum of 5 minutes. Now add smoke to the system with GE 41413-A / J 41413-A after system stabilization. Now inspect the purge solenoid, engine side, fuel cap, canister vent solenoid filter and any line quick connects. When the leak is unable to be located, test under a vacuum condition. his type of leak may be detected by using the scan tool Purge/Seal function to create a vacuum in the Evaporative Emissions System and then observe the FTP sensor parameter for vacuum decay.

10114894

This Preliminary Information communication provides information to the technician about vibration complaints that are...

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one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be reviewed to determine the root cause of the concern. If a repair attempt made the concern better but not eliminated or had no affect at all, and are requesting assistance from General Motors Technical Assistance Center record another Pico file and save it to the computer. After the new Pico Oscilloscope data has been saved email the data to General Motors Technical Assistance Center in the subject line include ?Vibration? ?Business Associate Code? and the last 8 of the Vehicle Identification Number.

10114842

This Preliminary Information communication provides information to the technician about installing General Motors Accessory pats.

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Technician can check Service Information for some accessories. Technician can also contact Partect for assistance. Technician can also contact Techline Customer Support Center for programming issues.

10114831

This Preliminary Information communication provides information to the technician about engine block that have a...

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possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, an out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.

10114824

This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar...

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system that has progression tones when pressing the blue or red button. Technician will need to contact General Motors Technical Assistance Center with the scan tool data from the OnStar system.

10114746

This Preliminary Information communication provides information to the technician about vehicles that have a Malfunction...

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Indicator Lamp on or engine misfire, rough idle, extended crank, or crank no start in some cases. Technician will need to perform published Service Information diagnostics. If technician finds carbon an upper engine and valve cleaning should be performed.

10114470

This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar...

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system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.

10114352

This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles.

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General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.

10114342

This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar...

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system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.

10113921

This Preliminary Information communication advises the technician after the OnStar Canada upgrade the OnStar Vehicle...

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Diagnostic Email report is inoperative. Please communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.

10113914

This Preliminary Information communication provides information to the technician about gasoline powered cars, mid-size...

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trucks, light duty trucks, and heavy duty trucks with premature catalytic converter failures. It is recommended to inspect for a poor crimp on the coil grounds ring terminal at the engine block for the bank with the concern and repair the wire.

10113494

This informational bulletin provides information on close-coupled converter and engine replacement.

10113456

This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar...

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system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.

10113437

This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles...

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that may have an OnStar Turn-By-Turn Navigation the system that is inoperative. Technician verifies there are no Diagnostic Trouble Codes are present in the Antilock Braking System and Vehicle Communication Interface Module of the vehicle. If no Diagnostic Trouble Codes found call OnStar using the Blue button on the OnStar key pad and ask the advisor for a turn by turn route. Also make a OnStar personal call and a call into the vehicle. If normal diagnostics do not lead to a resolution technician will need to call General Motors Technical Assistance Center for further assistance.

10113418

This Preliminary Information communication provides information to the technician about vehicles that have a Malfunction...

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Indicator Lamp on or engine misfire, rough idle, extended crank, or crank no start in some cases. Technician will need to perform published Service Information diagnostics. If technician finds carbon, an upper engine and valve cleaning should be performed. Update added part numbers for the cleaner and model years.

10113416

This Preliminary Information communication provides information to the technician about vibration complaints that are...

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one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be reviewed to determine the root cause of the concern. If a repair attempt made the concern better but not eliminated or had no affect at all, and are requesting assistance from General Motors Technical Assistance Center record another Pico file and save it to the computer. After the new Pico Oscilloscope data has been saved email the data to General Motors Technical Assistance Center in the subject line include “Vibration” “Business Associate Code” and the last 8 of the Vehicle Identification Number.

10113227

This Preliminary Information communication provides information to the technician about installing General Motors Accessory pats.

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Technician can check Service Information for some accessories. Technician can also contact Partech for assistance.

10113199

This Preliminary Information communication provides information to the technician about vehicles that the OnStar system will not connect.

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Technician should record module info per the latest version of PIC4310 and contact General Motors Technical Assistance Center.

10113074

This Preliminary Information communication provides information to the technician that after replacing the Instrument...

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Panel Cluster the exchange center is unable to program the actual mileage on the odometer or the actual mileage is unknown. Dealer will need to follow dealer to the General Motors service policies and procedures manual section 3.2.4 odometer servicing.

10112885

This Preliminary Information communication advises the technician that a noise or a vibration in the vehicle that seems...

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to be abnormal may not have been there when the vehicle was purchased. Technician should look for Non - General Motors aftermarket accessories installed on the vehicle that can cause these issues.

10112607

This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar...

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system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.

10112560

This Preliminary Information communication provides information to the technician about brake rotors on new vehicles and...

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replacement parts from General Motors Service Parts Operations. Technician should be advised the costing should not be removed from the brake rotor it will wear off with normal brake usage. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.

10112494

This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts.

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Technician can check Service Information for some accessories. Technician can also contact Partech for assistance.

10112331

This Preliminary Information communication provides information to the technician about engine block of possible...

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cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, An out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.

10112272

This informational bulletin provides information on close coupled converters and there affect on newly installed engines...

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or engines during there break in period.

10112160

This Preliminary Information communication provides information to the technician about installing General Motors Accessory pats.

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Technician can check Service Information for some accessories. Technician can also contact Partect for assistance. Technician can also contact Techline Customer Support Center for programming issues.

10112137

This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar...

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system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.

10112116

This Preliminary Information communication provides information to the technician about engine block of possible...

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cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, An out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.

10111997

This Preliminary Information communication advises the technician that a noise or a vibration in the vehicle that seems...

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to be abnormal may not have been there when the vehicle was purchased. Technician should look for Non - General Motors aftermarket accessories installed on the vehicle that can cause these issues.

10111927

This Preliminary Information communication provides information to the technician about vehicles that have a Service...

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Engine Soon Malfunction Indicator Lamp. Technician may find Diagnostic Trouble Code P0442. Technician will need to review Techlink article from May 2013 titled "Using the Evaporative Emissions System Tester" Technician will need to follow these steps to help diagnose the issue. First after the P0442 has been verified do not disturb any of the fuel system components. The technician now can use the scan tool to close the Evaporative Emissions System. If possible change the tank pressure sensor units from inch_H2O to milimeter_Hg for better resolution. Now the vehicle can be stared to monitor the tank pressure sensor output value for approximately two minutes. If the tank pressure sensor value does change, pressurize the fuel tank side of the purge solenoid with the GE 41413-A / J 41413-A and the necessary adaptors. Now add smoke and allow pressure to stabilize for 2 minutes. If smoke is allowed to pass through the purge solenoid, replace the purge solenoid. If the tank pressure sensor value does not change, then install CH-48096 adaptor between the purge line from the canister and the purge solenoid. With the Evaporative Emissions System closed, pressurize the system through the CH-48096 adaptor and allow the system to completely stabilize, by observing the Press / Vac Gauge for a minimum of 5 minutes. Now add smoke to the system with GE 41413-A / J 41413-A after system stabilization. Now inspect the purge solenoid, engine side, fuel cap, canister vent solenoid filter and any line quick connects. When the leak is unable to be located, test under a vacuum condition. his type of leak may be detected by using the scan tool Purge/Seal function to create a vacuum in the Evaporative Emissions System and then observe the FTP sensor parameter for vacuum decay.

10111894

This Preliminary Information communication provides information to the technician that General Motors and General Motors...

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of Canada Company do not support cross border sales. The General Motors of Canada Customer Care Centre is the sole authorized provider of a certification confirmation letter which helps our customers identify if their vehicles meets the required USA regulatory standards necessary for importation into the USA.

10111810

This Preliminary Information communication provides information to the technician about installing General Motors Accessory pats.

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Technician can check Service Information for some accessories. Technician can also contact Partect for assistance. Technician can also contact Techline Customer Support Center for programming issues.

10111715

This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic...

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Trouble Code B101D-37 history in the Vehicle Communication Interface Module or telematics communication interface control module. Engineering has determined that this code will only display in history on the scan tool and will not cause issues with OnStar system operation.

10099252

THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT HAVE A MALFUNCTION...

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INDICATOR LAMP ON OR ENGINE MISFIRE, ROUGH IDLE, EXTENDED CRANK, OR CRANK NO START IN SOME CASES. TECHNICIAN WILL NEED TO PERFORM PUBLISHED SERVICE INFORMATION DIAGNOSTICS. IF TECHNICIAN FINDS CARBON, AN UPPER ENGINE AND VALVE CLEANING SHOULD BE PERFORMED.

10083489

THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON REPAIRING THE CONCERN.

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A CUSTOMER MAY IDENTIFY A CONCERN OF UNABLE TO REACTIVATE A VEHICLE'S ONSTAR THAT HAS BEEN PREVIOUSLY DISABLED BY ONSTAR. DEALER IS TO CALL GENERAL MOTORS TECHNICAL ASSISTANCE CENTER FOR FURTHER ASSISTANCE IF THE CONCERN IS STILL PRESENT.

10082869

THIS INFORMATIONAL BULLETIN PROVIDES ADDITIONAL INFORMATION ON HOW TO INSTALL PISTONS AND SUGGEST WHAT TOOLS TO USE.

10082823

THIS INFORMATIONAL BULLETIN EXPLAINS THE USE OF DIESEL FUEL ADDITIVES IN AN ENGINE, ARE NOT REQUIRED UNLESS THE CUSTOMER...

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DESIRES ADDITIVES TO PREVENT FUEL CONCERNS DEPENDING ON FUEL OR TEMPERATURE RELATED CONDITIONS.

10082814

THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION TO GM DEALERS ON THE CORRECT CLEANING METHODS WHEN CLEANING ENGINE...

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GASKET SEALING SURFACES.

10078734

THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON REPAIRING THE CONCERN.

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A CUSTOMER MAY IDENTIFY A CONCERN OF UNABLE TO REACTIVATE A VEHICLE'S ONSTAR THAT HAS BEEN PREVIOUSLY DISABLED BY ONSTAR. DEALER IS TO CALL GENERAL MOTORS TECHNICAL ASSISTANCE CENTER FOR FURTHER ASSISTANCE IF THE CONCERN IS STILL PRESENT.

10027804

GENERAL MOTORS CORP: SPECIAL COVERAGE ADJUSTMENT; ANALOG ONSTAR DEACTIVATION.

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*PE UPDATED 2/17/09. *PE

10025065

INFORMATIONAL ON 4T65-E MN7, M15 AND M76 FRONT WHEEL DRIVE AUTOMATIC TRANSMISSION VALVE BODY RECONDITIONING, DTCS P0741,...

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P0742, P0757, P842, HARSH SHIFTS OR SLIPS. *PE

10019447

TICKING OR KNOCKING NOISE, CRACKED OR BROKEN FLEXPLATE.

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*TT

10017535

CERTAIN INSTRUMENT PANEL GAUGES GO TO ZERO AND/OR INTERMITTENT ENGINE STALL.

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*TT

10017172

ENGINE WHINE OR BUZZ NOISE SOUNDS LIKE A GENERATOR TYPE NOISE ON 3.1L OR 3.8L ENGINES.

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*TT

10017095

TICKING OR KNOCKING NOISE CRACKED OR BROKEN FLEXPLATE.

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VARIOUS MODELS INCLUDING OLDSMOBILE BONNEVILLE 2006. *TT

10014973

BLOWER MOTOR INOPERATIVE OR INTERMITTENT, BLOWER SPEED MAY DROP OR BLOWER CONTINUES TO RUN AFTER KEY OFF.

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*TT REPEAT BLOWER MODULE FAILURE OR LOGIC LOCK AFTER TSB 05-01-39-001A HAS BEEN PERFORMED. TSB 05-01-39-001A NOT YET RECEIVED. *TT

10014948

ENGINE WIRING HARNESS CAUSING MULTIPLE DRIVEABILITY CONCERNS.

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*EH

10014854

OUTSIDE REAR VIEW MIRROR MOTOR AND GLASS REPLACEMENT.

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*EH

10013138

DIAGNOSTIC TROUBLE CODES P0440 AND P0455, ALONG WITH A LOOSE FUEL CAP MESSAGE DISPLAYED ON THE DIC ON VEHICLES WITH 3800 ENGINE APPLICATIONS.

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*TT

10012726

HESITATION, ROUGHNESS, LIGHT CHUGGLE OR CHECK ENGINE LIGHT, DIAGNOSTIC TROUBLE CODE (DTC) P0300.

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*TT

10012706

UPPER INTAKE MANIFOLD AND GASKET KITS.

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*TT

10012693

HVAC SYSTEM MAY NOT CHANGE MODES AT HIGH BLOWER MOTOR SPEED.

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*TT

10012629

ENGINE COMPARTMENT DIRTY IN FRONT OF SHOCK TOWER.

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*EH

10012597

CHECK ENGINE LIGHT MALFUNCTION INDICATOR LAMP ON DIAGNOSTIC TROUBLE CODE P0455 SET.

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*EH

10012590

ENGINE/ACCESSORY DRIVE NOISY, LACK OF POWER, SUPERCHARGER NOT FUNCTIONING PROPERLY.

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*EH

10012562

CHANGES FOR 2004 MODEL YEAR FOR 4T65E TRANSAXLE - INTERNAL CHANGES TO VALVE BODY, SPACER PLATE AND CHANNEL PLATE AND TOUCH ACTIVATED POWER (TAP).

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*TT

10012152

INCORRECT TRANSMISSION SHIFTS POOR ENGINE PERFORMANCE HARSH 1-2 UPSHIFTS SLIPS 1ST AND REVERSE TORQUE CONVERTER CLUTCH...

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STUCK OFF ON DIAGNOSTIC TROUBLE CODE P0730, P0756, P0757, P0741, P0742. *EH *TT

10010237

SERVICE VME 01-04 VEHICLE EQUIPPED WITH 4T65E AUTOMATIC TRANSMISSION 4T65E TRANSMISSION VALVE BODY INSPECTION PROCEDURE.

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(TO INCLUDE 2004 PONTIAC AZTEC) *SC ALL 2001 - 2006 PASSENGER VEHICLES WITH 4T65E TRANSAXLE. *TT

10010184

SUPERCHARGER BELTS MAKES NOISE OR SLIP OFF.

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*TC

10008859

ENGINE MECHANICAL NOISE.

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VARIOUS MODELS INCLUDING THE 2005 PONTIAC GRAND PRIX. *TT

10007937

ENGINE MISFIRE DUE TO INJECTOR FRETTING CORROSION.

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*TT

10006941

ROAD DEBRIS INTO ENGINE AREA THROUGH FENDERS.

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*MR

10006901

POSSIBLE DIAGNOSTIC TROUBLE CODE SET FOR HARNESS CHAFF ON SUPERCHARGER STUD.

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*MR

10006614

STANDARD SIZE PISTONS FOR 3.8L L32 ENGINE - ARE NOT AVAILABLE.

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*MR

10006270

CROSS INJECTOR WIRES CAUSING MISFIRE AT STEADY STATE SPEED AND RPM, MALFUNCTION INDICATOR LAMP (MIL) ILLUMINATED, AND A P0300 SET.

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SIT BULLETIN 1460291. *TT

10005423

ENGINE WIRING HARNESS CAUSING MULTIPLE DRIVEABILITY CONCERNS DIAGNOSTIC TROUBLE CODES (DTCS).

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*TT *MJ

10004756

FIRM TRANSMISSION SHIFTS, SHUDDER/CHUGGLE, TRANSMISSION WON'T DOWNSHIFT ON DECELERATION, SERVICE ENGINE SOON LIGHT...

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ILLUMINATED, DIAGNOSTIC TROUBLE CODE P0742 SET. *TT UPDATE. *TT

10004755

SERVICE ENGINE SOON LIGHT ON WITH DIAGNOSTIC TROUBLE CODES P0716 AND / OR P0717, P0730, P0753, P0758, P1860, P1887 OR...

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OTHER MISCELLANEOUS TRANSMISSION TROUBLE CODES SET. *TT

10004224

ENGINE STUMBLES AND HESITATES WHEN COLD FROM PARK TO DRIVE.

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*TT

10002166

MULTIPLE DRIVEABILITY SYMPTOMS OF LONG OR HARD STARTS, CHUGGLE, ROUGH IDLE AND LIGHT OR INTERMITTENT MISFIRE DUE TO CLOGGED FUEL INJECTORS.

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*TT

Other

109 bulletins
11020816

This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.

11004557

This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product...

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Allegation Resolution (PAR) claim.

10245951

Canadian Customers Unable To Place Calls And Turn By Turn Inoperative In The United States.

10245950

Canadian Customers Unable To Place Calls In The United States

10244214

This informational bulletin provides information for the IPC odometer programming method quick reference guide.

10191191

This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product...

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Allegation Resolution (PAR) claim.

10190338

Essential Tools that Include Consumable Parts (U.S.

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Only)

10190337

Information Regarding the Differences Between Fluid Leakage and Seepage This bulletin is intended to help identify...

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the differences between what is considered a fluid leak and what is considered seepage. Improper diagnosis may lead to unnecessary component replacement. Use the following information to determine if the condition is normal acceptable seepage or a defective component

10190320

IPC Odometer Programming Method Quick Reference Guide

10180299

This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product...

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Allegation Resolution (PAR) claim.

10178387

This Preliminary Information communication provides information to the technician about finding needle bearings during an oil change.

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Technician will gain access to the roller rockers to inspect them. Only replace the roller rocker that is missing needle bearings. Be sure to clean the oil drains to retrieve the needle bearings. Each roller rocker has 66 bearings.

10176649

This informational bulletin provides information for the IPC odometer programming method quick reference guide.

10168207

This informational bulletin provides information for dealers how to submit a product information report (PIR) (Canada...

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Only).

10166666

This informational bulletin provides information for the GM of Canada OnStar Cellular Communication Upgrade to 3G/4G LTE...

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for vehicles that may need an upgrade.

10160983

This Preliminary Information communication provides information to the technician about finding needle bearings during an oil change.

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Technician will gain access to the roller rockers to inspect them. Only replace the roller rocker that is missing needle bearings. Be sure to clean the oil drains to retrieve the needle bearings. Each roller rocker has 66 bearings.

10151869

This Preliminary Information communication provides information to the technician about what XM offerings are available for vehicles.

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A dealer or customer can access the website listed below for vehicle specific XM offerings and availability.

10150637

This informational bulletin provides information on how to use floor mats.

10150627

This information bulletin provides the dealers on how to submit a product information report.

10147401

This Preliminary information communicates

10142226

This informational bulletin provides information on how to use floor mats.

10142208

This information bulletin provides the dealers on how to submit a product information report.

10141371

This Preliminary Information communication provides information to the technician about connectivity concerns when...

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connecting an Apple device via USB cord. Technician should insure the customer is using an original equipment manufacturer Apple USB cable.

10140437

This information bulletin provides the technician the information on how to properly clean a metal surface using the...

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correct tool.

10140367

This informational bulletin provides information on what products GM has to aid in the eliminating unwanted odors in a...

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vehicle.

10140363

This information bulletin provides the dealers on how to submit a product information report.

10139199

This informational bulletin provides a vibration analysis worksheet the technician can use in conjunction with the...

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appropriate Vibration Analysis-Road testing procedure, when diagnosing vibration concerns.

10139067

This informational bulletin provides a revision for 11-00-89-005D to add additional Mandatory Minimum Tables and...

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additional information concerning Policy decision making.

10139059

This informational bulletin provides a revision for 02-08-98-002C to add the 2010-2013 model years and revise the...

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Approved Refinish Materials booklet information.

10138621

This informational bulletin helps the technician quick reference repairs to bulletins as opposed to replacing parts that...

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may be un necessary.

10138592

This information bulletin provides the technician the information on how to properly clean a metal surface using the...

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correct tool.

10138582

This informational bulletin provides information on what products GM has to aid in the eliminating unwanted odors in a...

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vehicle.

10138578

This information bulletin provides the dealers on how to submit a product information report.

10138545

This informational bulletin provides a list off all the issues revolving around new vehicles for a one stop place to...

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find growing concerns around them.

10138019

This informational bulletin provides information for the GM of Canada OnStar Cellular Communication Upgrade to 3G/4G LTE...

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for vehicles that may need an upgrade.

10137919

This informational bulletin helps the technician quick reference repairs to bulletins as opposed to replacing parts that...

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may be un necessary.

10137866

This informational bulletin helps the technician quick reference repairs to bulletins as opposed to replacing parts that...

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may be un necessary.

10137842

This information bulletin provides the technician the information on how to properly clean a metal surface using the...

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correct tool.

10137832

This informational bulletin provides information on what products GM has to aid in the eliminating unwanted odors in a...

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vehicle.

10137828

This information bulletin provides the dealers on how to submit a product information report.

10137805

This informational bulletin provides information on how to use floor mats.

10137787

This information bulletin provides the dealers on how to submit a product information report.

10137665

This informational bulletin explains the Road Force balancers and what they can do for customer concerns.

10137249

This informational bulletin provides information on a GM of Canada OnStar cellular communication upgrade.

10137246

This informational bulletin provides information on a GM of Canada OnStar cellular communication upgrade.

10135417

This informational bulletin provides information to dealership personnel on upgrading certain OnStar...

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Analog/Digital-Ready Systems to OnStar Generation 6 Digital-Capable System.

10135218

This informational bulletin is to assist with the identification of issues that are not considered warrantable.

10135201

This information bulletin provides the technician with additional information on fixing the vehicle right the first time...

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by listing possible concerns to specific vehicles.

10134652

This informational bulletin provides information on fix it right for first time issues.

10134621

This informational bulletin provides information for the IPC odometer programming method quick reference guide.

10133103

This informational bulletin provides directions on submitting different PIRs

10130627

This technical bulletin provides a revision of 99-04-20-002G to add 2013-2014 model years.

10129097

This Preliminary Information communication provides information to the technician about finding needle bearings during an oil change.

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Technician will gain access to the roller rockers to inspect them. Only replace the roller rocker that is missing needle bearings. Be sure to clean the oil drains to retrieve the needle bearings. Each roller rocker has 66 bearings.

10129051

This Preliminary information communicates to the technician the need to inspect the induction system for potential icing...

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issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components.

10126231

This information provides the proper way to install the floor mats .

10126171

This informational bulletin provides a step by step procedure on how to properly use the GM chemicals to eliminate...

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unwanted odors in vehicles and which products to use for each application.

10126081

This informational bulletin explains the Road Force balancers and what they can do for customer concerns.

10123222

This Preliminary Information communication provides information to the technician about what XM offerings are available for vehicles.

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A dealer or customer can access the website listed below for vehicle specific XM offerings and availability.

10118914

This informational bulletin explains the programming method quick reference guide for the IPC Odometer.

10118859

This informational bulletin provides a revision for 04-06-04-047K to add the 2014 model year.

10118858

This informational bulletin provides a revision for 04-06-04-047 to add the 2014 model year.

10118842

This informational Bulletin provides a revision for 10-08-110-001 to add the 2012-2014 model years.

10118619

This informational bulletin provides information on newly release bulletins used to fi the vehicles in the field the...

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first time.

10116891

This informational bulletin provides information on Clarification of Use - Dealer Empowerment Labor Operations and Customer Enthusiasm (U.S.

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Only)

10116863

This informational bulletin provides information on Behavior of Non-Upgraded OnStar Equipped Vehicles Operating in...

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Canada after Decommissioning of 2G CDMA Cellular Networks

10116589

This informational bulletin provides information for dealers how to submit a product information report.

10116588

This informational bulletin provides explanation on how to take snapshot data with a Tech 2 and upload it to a computer...

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and where to email the info to.

10116536

This informational bulletin provides information for the IPC odometer programming method quick reference guide.

10114979

This Preliminary Information communication advises the technician that if OnStar is unable to configure the vehicle...

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after the OnStar 15-08-44-001 upgrade and Onstar receives a 118 error code when attempting to configure the vehicle. Dealers should receive a sheet with the kit that provides steps to assist with handling this error. Dealer will follow one of the listed steps to resolve the issue. If there are still configuration issues, please contact the OnStar Technical Assistance Centre for assistance.

10114977

This Preliminary Information communication provides information to the technician about what XM offerings are available for vehicles.

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A dealer or customer can access the website listed below for vehicle specific XM offerings and availability.

10114759

This Preliminary Information communication provides information to the technician about what XM offerings are available for vehicles.

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A dealer or customer can access the website listed below for vehicle specific XM offerings and availability.

10114474

This Preliminary Information communication provides information to the technician about connectivity concerns when...

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connecting an Apple device via USB cord. Technician should insure the customer is using an original equipment manufacturer Apple USB cable.

10114299

This informational bulletin provides a quick guide to updating which model vehicle after replacing the IPC.

10114240

This informational bulletin helps the technician quick reference repairs to bulletins as opposed to replacing parts that...

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may be un necessary.

10113892

This Preliminary Information communication advises the technician that if OnStar is unable to configure the vehicle...

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after the OnStar 15-08-44-001 upgrade and Onstar receives a 118 error code when attempting to configure the vehicle. Dealers should receive a sheet with the kit that provides steps to assist with handling this error. Dealer will follow one of the listed steps to resolve the issue. If there are still configuration issues, please contact the OnStar Technical Assistance Centre for assistance.

10113837

This informational bulletin provides a list off all the issues revolving around new vehicles for a one stop place to...

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find growing concerns around them.

10113784

This informational bulletin provides information to dealership personnel on upgrading certain OnStar...

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Analog/Digital-Ready Systems to OnStar Generation 6 Digital-Capable System.

10113720

This informational bulletin provides information on a GM of Canada OnStar cellular communication upgrade.

10113687

This informational bulletin provides information on a GM of Canada OnStar cellular communication upgrade.

10113654

This informational bulletin provides information on a GM of Canada OnStar cellular communication upgrade.

10113652

This informational bulletin provides information on a GM of Canada OnStar cellular communication upgrade.

10112641

This Preliminary Information communication provides information to the technician that fluid contamination may be...

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directed to one of the following testing centers according to the type of fluid needing testing. Dealer should send the correct fluid to the proper testing center.

10112251

This Preliminary Information communication provides information to the technician about finding needle bearings during an oil change.

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Technician will gain access to the roller rockers to inspect them. Only replace the roller rocker that is missing needle bearings. Be sure to clean the oil drains to retrieve the needle bearings. Each roller rocker has 66 bearings.

10111964

This Preliminary Information communication provides information to the technician about vehicles that have the OnStar...

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system does not respond properly to some numbers and/or voice commands. Dealer should direct the customer to review the operational characteristics in the OnStar Users Guide.

10111850

This Preliminary Information communication provides information to the technician about vehicles that when a Canadian...

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customer may comment that when they travel to the United States, they are unable to connect to OnStar or use hands free calling. Dealer can advise the customer that the existing cell phone provider not having roaming agreements in areas outside of Canada. At this time, a customer has the option of contacting OnStar to have a 500 number loaded for OnStar operation while in the United States.

10096026

THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT FINDING NEEDLE BEARINGS DURING AN OIL CHANGE.

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TECHNICIAN WILL GAIN ACCESS TO THE ROLLER ROCKERS TO INSPECT THEM. ONLY REPLACE THE ROLLER ROCKER THAT IS MISSING NEEDLE BEARINGS. BE SURE TO CLEAN THE OIL DRAINS TO RETRIEVE THE NEEDLE BEARINGS. EACH ROLLER ROCKER HAS 66 BEARINGS.

10089229

THIS INFORMATIONAL BULLETIN PROVODES INFORMATION ON THE GM OF CANADA ONSTAR CELLULAR COMMUNICATION UPGRADE.

10083884

THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS FOR DIAGNOSING THE CONCERN.

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THE VEHICLE MAY BE UNABLE TO CONNECT TO ONSTAR USING THE WHITE, BLUE OR RED ONSTAR BUTTONS.

10018156

CAR ISSUES - FIX IT RIGHT THE FIRST TIME (NEW ISSUES IN BOLD).

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TO INCLUDE 2006 AND 2007 MODELS. GM. TECH LINK. *TT

10017143

DRIVE SPROCKET SUPPORT BEARING MISSING OR DTC P0741 AND P0742.

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*SC

10017038

INTERMITTENT STALL AND/OR INTERMITTENT GAUGE FLUCTUATION.

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TO INCLUDE 2005 BUICK ALLURE (CANADA ONLY). *TT

10015018

INFORMATION ON UPGRADING CERTAIN ONSTAR GENERATION 5 ANALOG/DIGITAL-READY SYSTEMS TO ONSTAR GENERATION 6 DUAL-MODE (ANALOG/DIGITAL).

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*TT

10014346

OIL LIFE SYSTEM RESET PROCEDURES - CARS.

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*NM

10012734

AC NOT COLD ENOUGH AC BLOWS WARM AIR AC INOPERATIVE.

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*EH

10011048

CLUNK/BANG FROM REAR OF VEHICLE.

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*TT

10010273

INTERMITTENT HORN OPERATION.

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*TT

10009607

99 THROUGH 05 YEAR VEHICLES, EQUIPPED WITH THREE-BUTTON ONSTAR SYSTEMS.

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*TT

10008898

WHEN USING VOICE RECOGNITION DIALING, SOME NUMBERS OR COMMANDS MAY NOT BE UNDERSTOOD BY THE SYSTEM ESPECIALLY THE NUMBER TWO (2).

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*TT

10008672

REVISED CASE SIDE COVER REPLACEMENT PROCEDURE.

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*TT

10007287

ONSTAR SYSTEM IS ATTEMPTING AND/OR COMPLETING PHONE CALLS WHICH THE OPERATOR OF THE VEHICLE DID NOT INITIATE.

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*TT

10007075

DIC GOES BLANK.*MR

10006946

DIAGNOSTIC TROUBLE CODE B1000.

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*MR

10006939

REPEAT DIAGNOSTIC TROUBLE CODE P0455.

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*MR

10006302

XM RAPID ACTIVATION UTILIZATION.

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*MR

10004411

XM DEALER ASSISTANCE LINE INFORMATION.

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*TT

10004280

SOME CUSTOMERS MAY COMMENT ON A CLUNK TYPE NOISE COMING FROM THE FRONT OF THE VEHICLE DURING A TURNING MANEUVER.

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*TT

10003885

ELECTRONIC THROTTLE PEDAL DIAGNOSIS.

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VME MESSAGE TO ALL PONTIAC DEALERS. *TT

10003639

WHINE NOISE CONDITION HEARD IN DRIVE OR REVERSE AND NOT PRESENT IN PARK OR NEUTRAL.

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*TT

10003634

INFORMATION ON THE TRANSPONDER KEY AND RECOMMENDED SUPPLIERS FOR CUTTING EQUIPMENT.

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*TT

10002880

DIAGNOSTIC TROUBLE CODE (DTC) U1000, U1016, U1064, U1096 OR U1305 SET IN ERROR.

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*TT THIS BULLETIN REPLACES PREVIOUS BULLETIN DATED 06/01/2003. *TT

Electrical

51 bulletins
11006621

Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles.

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It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.

10248778

Unintended Ignition Key Rotation

10246952

Programming And Activation Of Replacement OnStar Modules.

10246951

Programming And Activation Of Replacement OnStar Modules.

10246631

Expanded Availability for Remanufacture and Return (R&R) Electronic Control Modules

10245891

Unintended Ignition Key Rotation

10217078

This technical bulletin provides repair information to correct a customer concern of Clock Shows Dashes and Cannot be...

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Set After Battery Disconnect.

10190512

OnStar Voice Fallback Number Update Some customers may have received a letter from OnStar stating that "We recently...

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tried to provide a software update to the OnStar hardware in your vehicle. However, your system could not be updated remotely. As a result, some of your OnStar system functions may not be working as expected." The customer is further instructed in this letter to "Please contact your dealer or any dealer near you as soon as possible to schedule an appointment for this no-cost software update. Your dealer will reprogram your OnStar module with an update. This is for vehicles that have previously received the Canada upgrade as described in Service Bulletin #15-08-44-001F."

10190428

This PI offers diagnostic tips to a technician when diagnosing a possible fuel level sensor concern.

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The tech is advised to ohm test the sensor at the terminals located on top of the fuel module while performing a sweep test. If the test fails the technician is instructed to replace the sensor and then perform the sweep test again. If the test passes the technician is instructed to reinstall the fuel module in the tank and if the test fails with the new sensor the technician is advised to replace the fuel module.

10176617

This technical bulletin provides repair information to correct a customer concern of Clock Shows Dashes and Cannot be...

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Set After Battery Disconnect.

10169357

This informational bulletin provides information on key code security rules and information on GM keycode look-up...

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applications.

10169345

This technical bulletin provides repair information to correct a customer concern of Clock Shows Dashes and Cannot be...

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Set After Battery Disconnect.

10168208

This informational bulletin provides information on key code security and information on GM key code look up...

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applications.

10163263

This bulletin explains the labor operation numbers used for submitting warranty claims for module reprogramming and not...

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when replacing a module.

10158863

This bulletin provides information for electrical ground repairs using new replacement fasteners with "conductive...

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finish".

10155011

This bulletin explains the labor operation numbers used for submitting warranty claims for module reprogramming and not...

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when replacing a module.

10154309

This PI offers diagnostic tips to a technician when diagnosing a possible fuel level sensor concern.

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The tech is advised to ohm test the sensor at the terminals located on top of the fuel module while performing a sweep test. If the test fails the technician is instructed to replace the sensor and then perform the sweep test again. If the test passes the technician is instructed to reinstall the fuel module in the tank and if the test fails with the new sensor the technician is advised to replace the fuel module.

10151873

This PI offers diagnostic tips to a technician when diagnosing a possible fuel level sensor concern.

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The tech is advised to ohm test the sensor at the terminals located on top of the fuel module while performing a sweep test. If the test fails the technician is instructed to replace the sensor and then perform the sweep test again. If the test passes the technician is instructed to reinstall the fuel module in the tank and if the test fails with the new sensor the technician is advised to replace the fuel module.

10139437

This informational bulletin updates information on electrical ground repairs using new replacement fasteners with...

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conductive finish.

10139433

This informational bulletin provides information on control module diagnostics and configuration, programming using...

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the TIS Service Programming System (SPS), set-up and warranty.

10138201

This informational bulletin provides information and rules for GM keycode look up applicationa dn the key code security...

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rules and regulations for Canada only.

10138020

This informational bulletin explains how to update the older Onstar module software to new software over GSA.

10138014

This information bulletin explains the labor operation numbers used for submitting warranty claims and how to setup, and...

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reprogram modules.

10137459

This informational bulletin provides information and rules for GM keycode look up applicationa dn the key code security...

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rules and regulations for Canada only.

10135369

This informational bulletin provides information on communication with OnStar module after Canadian cellular upgrade.

10130567

This informational bulletin provides information on key codes security rules and information on GM key code look up...

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application.

10130562

This informational bulletin provides information on key code security and information on GM key code look up...

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applications.

10126196

This informational bulletin provides information and rules for GM keycode look up applicationa dn the key code security...

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rules and regulations for Canada only.

10115126

This Preliminary Information communication provides information to the technician about vehicles that has a red LED and...

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DTC B2455 setting current in the Vehicle Communication Interface Module after performing Canada upgrade. Technician will need to gain access to the Vehicle Communication Interface Module. After gaining access to the Vehicle Communication Interface Module pull the tape back on the X2 connector then tape the bare wires individually to prevent them from shorting.

10114986

This Preliminary Information communication provides information to the technician about vehicles that has a red LED and...

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DTC B2455 setting current in the Vehicle Communication Interface Module after performing Canada upgrade. Technician will need to gain access to the Vehicle Communication Interface Module. After gaining access to the Vehicle Communication Interface Module pull the tape back on the X2 connector then tape the bare wires individually to prevent them from shorting.

10113722

This informational bulletin provides information on communication with OnStar module after Canadian cellular upgrade.

10113454

This Preliminary Information communication provides information to help the dealership technicians perform a parasitic...

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drain test for the OnStar module. When performing battery parasitic drain test, there may be some confusion as to what the normal power consumption reading should be from the OnStar system.

10112857

This Preliminary Information communication advises the technician that, when testing any circuit for open or resistance,...

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it is imperative that all related terminal pin fit and tension be checked when the test steps require disconnection of the connector or component, prior to any component replacement. Always use the recommended terminal test tool during these tests.

10112664

This Preliminary Information communication provides information to the technician about vehicles may have a no power or no connect concern.

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Technician will find that the OnStar led is red and Diagnostic Trouble Code U1500 is set. Technician will need to replace the Vehicle Communication Interface Module if the Station Identification number falls in the ranges 14,000,000 - 16,000,000 or 22,000,000 - 23,200,000.

10112528

This Preliminary Information communication provides information to the technician about vehicles that during battery...

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parasitic drain test, there may be some confusion as to what the normal power consumption reading should be from the OnStar system. Technician should understand the power cycles of the various OnStar systems. All Generation 6, 7, 8, and 9 systems are powered up continuously for 48 hours from ignition off. After 120 hours from ignition off, these systems then completely power off. The Onstar modules draw: * IGN ON - 240 to 400 Milliamp. * IGN OFF - 3 to 20 Milliamp for 48 hours or 120 hours on Gen 9 and vehicle communication platforms. * IGN OFF - 0.2 to 0.8 Milliamp after 48 hours or 120 hours on Gen 9 and vehicle communication platforms.

10112299

This informational bulletin provides information on Part Restriction and Ordering Process Information for OnStar Vehicle...

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Communication Interface Modules (VCIM) (GMNA Only)

10097132

THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT HAVE AN ONSTAR SYSTEM THAT WILL NOT POWER UP.

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TECHNICIAN SHOULD TURN OFF THE IGNITION AND CANCEL RETAINED ACCESSORY POWER. AFTER THE VEHICLE HAS POWERED DOWN REMOVE POWER TO THE ONSTAR MODULE FOR FIVE MINUTES. AFTER THE POWER HAS BEEN REMOVED FOR FIVE MINUTES, IF THE ONSTAR SYSTEM IS WORKING RELEASE THE VEHICLE. IF THE ONSTAR SYSTEM IS STILL INOPERATIVE CONTINUE WITH PUBLISHED SERVICE INFORMATION DIAGNOSTICS.

10083900

THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN, IF UNABLE TO PLACE AN ONSTAR CALL IN THE IGNITION ON...

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MODE AFTER THE ONSTAR CANADA UPGRADE TO CONTACT THE GM TECHNICAL ASSISTANCE CENTER ONSTAR GROUP FOR FURTHER ASSISTANCE.

10083898

THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN IF UNABLE TO PLACE AN ONSTAR CALL IN THE IGNITION ON...

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MODE AFTER THE ONSTAR CANADA UPGRADE, TO CONTACT THE GM TECHNICAL ASSISTANCE CENTER ONSTAR GROUP FOR FURTHER ASSISTANCE.

10083484

THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO HELP THE DEALERSHIP TECHNICIANS PERFORM A PARASITIC...

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DRAIN TEST FOR THE ONSTAR MODULE. WHEN PERFORMING BATTERY PARASITIC DRAIN TEST, THERE MAY BE SOME CONFUSION AS TO WHAT THE NORMAL POWER CONSUMPTION READING SHOULD BE FROM THE ONSTAR SYSTEM.

10081022

THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THAT ,WHEN TESTING ANY CIRCUIT FOR OPEN OR RESISTANCE,...

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IT IS IMPERATIVE THAT ALL RELATED TERMINAL PIN FIT AND TENSION BE CHECKED WHEN THE TEST STEPS REQUIRE DISCONNECTION OF THE CONNECTOR OR COMPONENT, PRIOR TO ANY COMPONENT REPLACEMENT. ALWAYS USE THE RECOMMENDED TERMINAL TEST TOOL DURING THESE TESTS.

10078735

THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO HELP THE DEALERSHIP TECHNICIANS PERFORM A PARASITIC...

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DRAIN TEST FOR THE ONSTAR MODULE. WHEN PERFORMING BATTERY PARASITIC DRAIN TEST, THERE MAY BE SOME CONFUSION AS TO WHAT THE NORMAL POWER CONSUMPTION READING SHOULD BE FROM THE ONSTAR SYSTEM.

10012168

RE-LEARNING ADDITIONAL SPARE KEY TO BCM AFTER BCM SERVICE.

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*EH

10009196

DIAGNOSTIC TROUBLE CODE P0455 AND A FUEL TANK PRESSURE SENSOR REPLACEMENT.

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PRODUCTION CHANGE FUEL TANK PRESSURE SENSOR PART NUMBER. *TT

10008684

TONE, WHISTLE, OR HIGH PITCHED HUM HEARD ON THE AM BAND (REPLACE BCM).

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*MJ THIS BULLETIN REPLACES PREVIOUS BULLETIN NUMBER 04-08-47-002 DATED 04/01/2004. *TT

10008476

CLEARING THEFT SYSTEM DIAGNOSTIC TROUBLE CODES (DTCS) IN THE BCM AFTER SYSTEM REPAIR TO REMOVE THEFT SYSTEM MESSAGE.

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*MJ

10007802

NO START - PASSKEY III INOPERATIVE AFTER BCM SERVICE.

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*TT

10003678

A REVISION TO THE PARTS RESTRICTION PROGRAM FOR THE POWERTRAIN CONTROL MODULE.

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THE CURRENT BULLETIN HAS BEEN REVISED TO EXTEND THE PARTS RESTRICTION PROGRAM THROUGH AUGUST 1, 2003. PLEASE DISREGARD CORPORATE BULLETIN NUMBER 03-06-04-027. *TT

10002998

PROGRAMMING ONSTAR MODULE FOR CANADIAN FRENCH VOICE RECOGNITION.

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*TT UPDATE. *TT UPDATED *EH

10002836

PROGRAMMING OF REPLACEMENT ONSTAR VEHICLE COMMUNICATION AND INTERFACE MODULES (VCIM).

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*TT

10002369

PARTS RESTRICTION PROGRAM FOR POWERTRAIN CONTROL MODULE (PCM).

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*TT

Pre-Delivery & Maintenance

35 bulletins
11002312

This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes...

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E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.

11000576

This Warranty Administration bulletin provides retail and wholesale service personnel with the policies/procedures and...

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the warranty transaction submission procedures that support the Personal Property Damage process.

10248444

Vehicle Recalls

10245395

This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate...

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Vibration Analysis-Road testing procedure when diagnosing vibration concerns.

10244201

This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada...

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Only).

10234110

This service bulletin provides service information on new torque specification and installation procedure for ACDelco...

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Spin-On Oil Filters.

10232287

This warranty administration bulletin provides information regarding the field action courtesy transportation policy.

10228906

This Warranty Administration bulletin provides retail and wholesale service personnel with the policies/procedures and...

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the warranty transaction submission procedures that support the Personal Property Damage process.

10224820

This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada...

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Only).

10222796

This service bulletin provides service information on new torque specification and installation procedure for ACDelco...

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Spin-On Oil Filters.

10214869

This service bulletin provides service information on new torque specification and installation procedure for ACDelco...

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Spin-On Oil Filters.

10212625

This service bulletin provides service information on new torque specification and installation procedure for ACDelco...

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Spin-On Oil Filters.

10211658

This service bulletin provides policy information on warranty administration guidelines for multiple repairs with...

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independent causes (GM Canada Dealers Only).

10209921

This service bulletin provides service information on new torque specification and installation procedure for ACDelco...

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Spin-On Oil Filters.

10205737

This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate...

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Vibration Analysis-Road testing procedure, when diagnosing vibration concerns.

10200090

This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada...

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Only).

10166638

This warranty administration bulletin provides information regarding the field action courtesy transportation policy.

10154641

This warranty administration bulletin provides information regarding the field action courtesy transportation policy.

10138541

This warranty administration bulletin provides information on the Clarification of Use for Dealer Empowerment Labor...

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Operations and Customer Enthusiasm

10138220

This informational bulletin provides information regarding the aftermarket device interference with onstar diagnostic...

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service.

10138060

This warranty administration bulletin provides policy information with the field action courtesy transportation policy.

10137478

This informational bulletin provides information regarding the aftermarket device interference with onstar diagnostic...

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service.

10134681

This warranty administration bulletin provide policy information on clarification of use-dealer empowerment labor...

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operations and customer enthusiasm.

10130652

This technical bulletin provides Warranty Administration - New Labor Codes information.

10126200

This informational bulletin provides a single point reference and strategy document to aid in reducing customer...

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comebacks, and the possibility of buyback situations by outlining specific guidelines, strategy and forms that will assist with this goal, by identifying, clarifying and documenting customer concerns accurately at each service visit.

10126198

This informational bulletin provides a list of newly released PI and Bulletins in regards to recent released vehicles so...

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that vehicles can be fixed right the first time in for service.

10126163

This informational bulletin provides information regarding the aftermarket device interference with onstar diagnostic...

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service.

10118917

This Warranty Admin bulletin provides retail and wholesale service personnel with the policies/procedures and the...

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warranty transaction submission procedures that support the Personal Property Damage process.

10118626

This warranty administrational bulletin provides information on Clarification of Use - Dealer Empowerment Labor...

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Operations and Customer Enthusiasm

10114239

This warranty bulletin clarifies the use of dealer empowerment to satisfy the customer.

10113843

This warranty administration bulletin provides information on the Clarification of Use for Dealer Empowerment Labor...

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Operations and Customer Enthusiasm

10113531

This warranty administration bulletin provides information to clarify proper transaction administration of GM Dealer...

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Empowerment Program and Goodwill Cases.

10111742

This warranty administration bulletin provide policy information for GM dealer empowerment program and goodwill...

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procedures.

10007778

SERVICE THEFT SYSTEM MESSAGE ON AFTER REPAIR.

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*TT

10004216

REDUCED POWER POSSIBLE DIAGNOSTIC TROUBLE CODE (DTC).

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SERVICE VME. *TT

Infotainment

32 bulletins
10252163

XM Audio Traffic And Travel Link Availability And Operation.

10247681

Information On Requests To Add OnStar Bluetooth Option.

10138218

This informational bulletin provides information regarding the inappropriate warranty claims submitted for damaged...

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radios and instrument panel clusters, provides exampls on whats an acceptable for warranty and whats not

10137476

This informational bulletin provides information regarding the inappropriate warranty claims submitted for damaged...

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radios and instrument panel clusters, provides exampls on whats an acceptable for warranty and whats not

10135337

This Preliminary Information communication provides information to the technician about vehicles that are travelling from Canada to the United States.

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While in the United States they are unable to receive Turn-by-Turn directions. Due to the existing cellular provider not having roaming agreements in areas outside of Canada to support transmitting of the packet data required for Turn-By-Turn feature to operate. The customer has 3 options while traveling through the United Sates. First if the vehicle is equipped with a navigation radio they can request a "Destination Download" to the vehicle. Second if the customer uses the OnStar RemoteLink app they can send the directions to the vehicle. The third option would be to have the vehicle loaded with a ?500 phone number? The customer will no longer be able to use their Hands Free Calling minutes when the new 500 phone number is loaded. If a customer chooses to restore Hands Free Calling in the future a new phone number will be assigned to the vehicle; previous phone numbers are not available.

10126285

This preliminary bulletin provides procedures on how to reset or refresh the XM radio receiver is the customers states...

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that they only get a few channels.

10125956

This Preliminary Information communication provides information to the technician about vehicles that may not receiving all channels on the XM band.

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Technician will need to use a scan tool and verify current Digital Radio Receiver Status under Data Display. Technician will need to look at the second line labeled Digital Radio Receiver Status will display a number of 00 - 04. Technician will repair per the status code.

10114903

This Preliminary Information communication provides information to the technician about vehicles that may have an issue...

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when using Bluetooth voice recognition with an iPhone. Technician should work with the customer to insure the phone contacts to not have any Emojis loaded to any contact.

10114705

This Preliminary Information communication provides information to the technician about vehicles that are travelling from Canada to the United States.

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While in the United States they are unable to receive Turn-by-Turn directions. Due to the existing cellular provider not having roaming agreements in areas outside of Canada to support transmitting of the packet data required for Turn-By-Turn feature to operate. The customer has 3 options while traveling through the United Sates. First if the vehicle is equipped with a navigation radio they can request a "Destination Download" to the vehicle. Second if the customer uses the OnStar RemoteLink app they can send the directions to the vehicle. The third option would be to have the vehicle loaded with a ?500 phone number? The customer will no longer be able to use their Hands Free Calling minutes when the new 500 phone number is loaded. If a customer chooses to restore Hands Free Calling in the future a new phone number will be assigned to the vehicle; previous phone numbers are not available.

10114431

This Preliminary Information communication provides information to the technician about vehicles that may have an issue...

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when using Bluetooth voice recognition with an iPhone. Technician should work with the customer to insure the phone contacts to not have any Emojis loaded to any contact.

10114408

This Preliminary Information communication provides information to the technician about vehicles that are travelling from Canada to the United States.

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While in the United States they are unable to receive Turn-by-Turn directions. Due to the existing cellular provider not having roaming agreements in areas outside of Canada to support transmitting of the packet data required for Turn-By-Turn feature to operate. The customer has 3 options while traveling through the United Sates. First if the vehicle is equipped with a navigation radio they can request a "Destination Download" to the vehicle. Second if the customer uses the OnStar RemoteLink app they can send the directions to the vehicle. The third option would be to have the vehicle loaded with a "500 phone number" The customer will no longer be able to use their Hands Free Calling minutes when the new 500 phone number is loaded. If a customer chooses to restore Hands Free Calling in the future a new phone number will be assigned to the vehicle; previous phone numbers are not available.

10112605

This Preliminary Information communication provides information to the technician about vehicles that have multiple Head Up Display issues.

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An issue with the Head Up Display image may not appear clear can be caused by a non-original equipment manufacturer windshield installed. Another issue that may be present with the Head Up Display is the segments illuminate intermittently this can be caused by the ambient lighting conditions. A poor or hazy Head Up Display image can be caused by Instrument Panel emit fumes that cause a film to form on the HUD lens. Technician will need to use Isopropyl Rubbing Alcohol to clean the lens.

10112013

This Preliminary Information communication provides information to the technician about vehicles that may have an issue...

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when using Bluetooth voice recognition with an iPhone. Technician should work with the customer to insure the phone contacts to not have any Emojis loaded to any contact.

10111846

This Preliminary Information communication provides information to the technician about a customer?s request to install OnStar Bluetooth.

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Dealer should be advised at this time, there are no provisions to add this option to vehicles that were not built with it.

10083509

THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN.

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THE VEHICLE'S XM RADIO ONLY HAS XM PREVEIW CHANNELS.

10016463

PERFORMANCE OF XM RADIO SYSTEM WITH SUNROOF - POOR XM SIGNAL RECEPTION WITH THE SUNROOF FULLY OPENED.

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GM TECH LINK. *TT

10016268

TIRE PRESSURE MONITOR RESET/LEARN-WHEN THE PRESSURE IN THE AFFECTED TIRE WAS SET TO SPECIFICATION ON SOME VEHICLES, THE...

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CHECK TIRE PRESSURE AND OR XX TIRE HIGH/LOW DISPLAY IS CANCELED WITHIN 20 SECONDS OF THE PRESSURE ADJUSTMENT. *SC

10013440

ONSTAR SYSTEM INOPERATIVE ONSTAR SYSTEM STATUS LIGHT IS RED RADIO LOCKED IN PHONE MODE OR DTC B1000.

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*EH

10012745

INFORMATION ON ERROR CODES ON RADIO DISPLAY THEIR CAUSE AND CORRECTIVE ACTION.

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*EH

10011136

DAY OF THE WEEK AND DATE DO NOT AGREE ON DRIVER'S INFORMATION CENTER (DIC) ON VEHICLES EQUIPPED WITH 6-DISC CD/RADIO.

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*TT

10011077

DIC DOES NOT DISPLAY INFORMATION.

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*TT

10010132

XM RADIO WAS WORKING PRIOR TO JULY 26, 2004 AND IT IS INOPERATIVE NOW.

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*JB

10009519

PERFORMANCE OF XM RADIO SYSTEM WITH SUNROOF FULLY OPEN.

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*TT

10008474

DAY OF THE WEEK AND DATE DO NOT AGREE ON DRIVER'S INFORMATION CENTER ON VEHICLES EQUIPPED WITH 6-DISC CD/RADIO.

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*MJ

10007248

XM ERROR ON A RADIO DISPLAY.

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*TT

10006356

DIC DAY AND DATE DO NOT MATCH - OBTAINING RADIO PART NUMBER.

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SERVICE VME. SIT BULLETIN 1460220. *TT

10005588

POOR RADIO RECEPTION OR RADIO STATIC/ INCREASED INTERFERENCE WITH REAR WINDOW DEFOGGER ON OR SOME REAR WINDOW DEFOGGER GRIDS MAY BE INOPERATIVE.

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*TT

10005489

TIRE PRESSURE MONITOR SYSTEM MESSAGE DISPLAYED ON DIC.

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SIT BULLETIN 1403323. *TT

10004384

BUZZ NOISE HEARD IN LEFT REAR SPEAKER.

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*TT

10004331

VERIFICATION OF ONSTAR AUDIO LEVEL (VOLUME ADJUSTMENT) DURING PRE-DELIVERY INSPECTION.

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*TT

10004195

XM RADIO MUST BE TUNED TO CHANNEL 1 THROUGH 66 DURING ACTIVATION ATTEMPT.

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2004 CHEVROLET CANYON, GMC DENALI, GMC COLORADO ALSO INCLUDED. *TT

10003890

VME MESSAGE REGARDING A SPEAKER BUZZ THAT OCCURS WITH THE LEFT REAR SPEAKER ON MONSOON SPEAKER EQUIPPED 2003 GRAND PRIXS.

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*TT

Body & Paint

22 bulletins
10232136

This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and...

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Replacement Guidelines.

10200151

This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and...

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Replacement Guidelines.

10190934

Underbody Component Corrosion The following information may be helpful when addressing underbody component corrosion with customers.

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Some customers may comment that one or more of their vehicle's underbody components are showing some form of corrosion. This corrosion may be red in appearance (rust) if the component is steel, forged iron or cast iron. This corrosion may also be grey or white in color if the component is constructed of an aluminum alloy.

10190933

Underbody Component Corrosion The following information may be helpful when addressing underbody component corrosion with customers.

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Some customers may comment that one or more of their vehicle's underbody components are showing some form of corrosion. This corrosion may be red in appearance (rust) if the component is steel, forged iron or cast iron. This corrosion may also be grey or white in color if the component is constructed of an aluminum alloy.

10154267

This PI was created to address XM signal performance with the sunroof open and covering the antenna.

10134640

This informational bulletin provides information on the appearance of chromed aluminum wheels due to chemical staining,...

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pitting corrosion and/or spotted.

10133130

This informational bulletin provides information pre-painting/cleaning process for TPO plastic fascias.

10016460

DOOR TRIM PANEL REMOVAL.

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GM TECH LINKS. *TT

10013443

HEADLINER WET AROUND SUN ROOF.

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*EH

10013214

REAR STORAGE COMPARTMENT DOOR.

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*EH

10013049

FRONT FRAME REAR BODY MOUNT BRACKET MAY FRACTURE BECAUSE OF CRACKS IN THE ALUMINUM BAR RESULTING IN CREAK, GROAN AND CLICKING NOISES.

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*TT UPDATE. *TT

10012746

SUNROOF CREAK. *TT

10012148

NEW REAR MAIN SEAL AND SPECIAL TOOL FOR INSTALLATION.

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*TT

10012099

PAINT DELAMINATION FROM REAR DOOR TRIM PANEL.

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*TT

10011244

INSTALLATION STORAGE OF CARGO NET IN THE TRUNK AREA.

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*EH

10008486

OUTSIDE REARVIEW MIRRORS.

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*MJ *SC

10008477

AUTOMATIC DOOR LOCK CYCLE - NORMAL OPERATING FEATURE.

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*MJ

10007764

TRUNK STORAGE COMPARTMENT DOOR ELIMINATED.

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SERVICE VME. *TT

10007228

RUSTY OR CORRODED APPEARANCE ON UNDERCARRIAGE COMPONENTS.*MR

10006416

DOOR LOCKS MAY RE-LOCK OR CYCLE WHILE DRIVING.

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*MR

10005156

WATER LEAK ON FRONT PASSENGER FLOOR.

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*TT

10003876

THE DRIVER MAY BE UNABLE TO HEAR THE CONNECTING TO ONSTAR PROMPT OR ANY SUBSEQUENT CONNECTION TO THE ONSTAR CALL CENTER.

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THE ONSTAR LED IN THE MIRROR WILL BE GREEN OR FLASHING GREEN FOLLOWING A BUTTON PRESS. *TT

Lighting

19 bulletins
10249011

This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or...

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Fog/Driving Lamp Damage.

10169354

This informational bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Replacement...

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Guidelines.

10155009

This informational bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Replacement...

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Guidelines.

10135321

This Preliminary Information communication provides information to the technician about vehicles that show an error...

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message when a media disc is installed. Technician will need to check the Regular Production Option Code list to verify if the disc is compatible.

10135219

This informational bulletin explains condensation in exterior lights and replacment guidelines for warranty replacement.

10125953

This Preliminary Information communication provides information to the technician on the programming and activation of the OnStar system.

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For many 2008 and prior model year GM vehicles, the programming is performed using the Tech 2 and the activation is initiated by a Service Programming System. For the 2010 and UP model year vehicles, the OnStar set-up procedure and OnStar Activation request have been combined into a single programming event called OnStar Set-up and Activation in Service Programming System.

10125106

This Preliminary Information communication provides information to the technician about vehicle's odometer appears...

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to be inaccurate relative to a known distance traveled. Technician should obtain a hand-held GPS unit to test the odometer. If a hand held GPS unit is not available, the only other option is to verify the miles traveled using a surveyor's wheel or a dynamometer.

10118256

This Preliminary Information communication provides information to the technician on the programming and activation of the OnStar system.

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For many 2008 and prior model year GM vehicles, the programming is performed using the Tech 2 and the activation is initiated by a Service Programming System. For the 2010 and UP model year vehicles, the OnStar set-up procedure and OnStar Activation request have been combined into a single programming event called OnStar Set-up and Activation in Service Programming System.

10116890

This informational bulletin provides an out line on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage and...

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what should be considered warranty replacement and not

10116874

This informational bulletin provides information on exterior lamp condinsation and replacement guidelines

10115128

This Preliminary Information communication provides information to the technician about vehicle's odometer appears to be...

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inaccurate relative to a known distance traveled. Technician should obtain a hand-held GPS unit to test the odometer. If a hand held GPS unit is not available, the only other option is to verify the miles traveled using a surveyor's wheel or a dynamometer.

10113614

This informational bulletin provides information to assist dealership personnel with the identification of vehicle...

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headlamp, tail lamp, license lamp or fog/driving lamp damage that are not considered warrantable.

10113427

This Preliminary Information communication provides information to the technician on the programming and activation of the OnStar system.

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For many 2008 and prior model year GM vehicles, the programming is performed using the Tech 2 and the activation is initiated by a Service Programming System. For the 2010 and UP model year vehicles, the OnStar set-up procedure and OnStar Activation request have been combined into a single programming event called OnStar Set-up and Activation in Service Programming System.

10112779

This informational bulletin provides information on vehicles may rock or move slightly forward or rearward while in Park...

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at start up after cold soak and that this is considered a normal conditon and no repairs are necessary

10026586

BUICK\CADILLAC\CHEVROLET\GMC\HUMMER\OLDSMOBILE\PONTIAC\SAAB\SATURN SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER.

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SPECIAL COVERAGE ADJUSTMENT-ANALOG ONSTAR DEACTIVATION. FCC RULED IN 2002 WIRELESS CARRIERS WOULD NO LONGER RE REQUIRED TO SUPPORT ANALOG WIRELESS NETWORK STARTING IN 2008. *PE CSC LETTER WAS RECEIVED. UPDATED 12/1/08. *PE

10019185

IPC GAUGES AND WARNING INDICATORS WITH VDR INSTALLED.

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*AK

10009675

EXTERIOR LIGHTING DELAY DESCRIPTION.

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*TT

10005564

COMPASS ZONE ADJUSTMENT AND CALIBRATION PROCEDURE DURING PRE-DELIVERY INSPECTION.

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VARIOUS MODELS INCLUDING 2002-2004 LIGHT DUTY TRUCKS. *TT UPDATE TO INCLUDE 2005 BUICK ALLURE. *TT

10005398

MALFUNCTION INDICATOR LAMP (MIL)/DIAGNOSTIC TROUBLE CODE (DTC) P0445.

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*TT *MJ

Steering

17 bulletins
618086

CONCERNS WITH CLUNK NOISE FROM FRONT OF VEHICLE TURNING MANEUVER / STEERING WHEEL ROTATION.*JB (LUBRICATE OR REPLACE...

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INTERMEDIATE SHAFT AS APPROPRIATE). UPDATED 10/05/07. *NJ UPDATED 4/1/08. *NJ UPDATED 7/1/2008 *PE

10022924

OVERVIEW OF STEERING SYSTEM NOISES.

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*NJ

10020817

REVISED POWER STEERING TIGHTENING SPECIFICATIONS.

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*KB

10018690

POWER STEERING MOAN OR GROAN NOISE WHILE DRIVING.

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*JB

10018133

TIE ROD SPECIFICATIONS REVISED.

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GM TECH LINK. *TT

10017515

REVISED OUTER TIE ROD END NUT TIGHTENING SPECIFICATION/TIE ROD END JAM NUT TIGHTENING SPECIFICATION ADDED.

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*TT

10017514

REVISED POWER STEERING PUMP MOUNTING BOLT TORQUE SPECIFICATION.

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*TT

10017368

REVISED STEERING WHEEL AND COLUMN FASTENER TIGHTENING SPECIFICATIONS.

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*TT

10013169

CRACKS IN THE STRUCTURAL WALLS OF THE FRONT FRAME ASSEMBLY RIGHT REAR BODY MOUNT BRACKET.

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LOADS ON THE BRACKET DURING VEHICLE USE COULD CAUSE FAILURE OF THE RIGHT BRACKET AND BOTH REAR BODY MOUNTS COULD EVENTUALLY DETACH FROM THE FRAME STRUCTURE. IF THIS OCCURRED THE REAR OF THE FRAME WOULD DROP FURTHER POSSIBLY CAUSING THE STEERING INTERMEDIATE SHAFT TO BECOME DETACHED FROM THE RACK AND PINION STEERING ASSEMBLY RESULTING IN A TOTAL LOSS OF STEERING CONTROL. *TT

10009627

SUSPENSION, STEERING OR CRADLE TICK, CLICK, POP NOISE.

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*TT

10008657

CLUNK NOISE FROM FRONT OF VEHICLE DURING TURNING MANEUVER/STEERING WHEEL ROTATION.

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*TT *NM

10008513

PAINTED FINISH WEARING OFF STEERING WHEEL SPOKES.

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*TT UPDATE. *TT

10007813

CLICK, TICK OR POPPING NOISE IN FRONT SUSPENSION WHILE TURNING THE STEERING WHEEL AT SLOW SPEEDS.

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*TT

10007372

SILVER FINISH ON THE STEERING WHEEL SPOKES IS STARTING TO WEAR OFF ESPECIALLY NEAR THE RADIO CONTROL BUTTON.

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*TT

10007310

STEERING WHEEL SPOKE SILVER TRIM WEAR.

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SERVICE VME. *TT

10005005

CLICK/TICK NOISE HEARD WHILE TURNING THE STEERING WHEEL AT SLOW SPEEDS.

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THE NOISE WILL HAPPEN WITH THE VEHICLE STOPPED OR MOVING SLOWLY, WHILE TURNING THE STEERING WHEEL 45 TO 90 DEGREES EITHER DIRECTION. GM VOICEMAIL LOG. *TT

10004764

CLICK/POPPING TYPE NOISE COMING FROM FRONT OF VEHICLE WHILE TURNING STEERING WHEEL AT LOW SPEEDS.

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*TT UPDATED *EH UPDATE. *TT

Fuel System

14 bulletins
11009156

This Preliminary Information communicates to the dealer the process for downloading or updating operating software for...

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the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.

10208027

This Preliminary Information communicates to the dealer the process for downloading or updating operating software for...

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the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.

10190413

This Preliminary information communicates theuse of Winter grade fuel during the warm months of 2020 and the potential...

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rivabilityissues that it can cause. The ongoing Coronavirus (COVID-19) pandemic has caused significant reductions in driving and fuel use. Due to the surplus of winter grade fuel sitting in storage (pipelines/stations) the EPA is waiving the fuel vapor requirement. This will extend the use of winter fuel into the summer months. The drivability concernsshould not be single events but should be multiple occurrences associated with hot days.

10176310

This Preliminary information communicates theuse of Winter grade fuel during the warm months of 2020 and the potential...

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rivabilityissues that it can cause. The ongoing Coronavirus (COVID-19) pandemic has caused significant reductions in driving and fuel use. Due to the surplus of winter grade fuel sitting in storage (pipelines/stations) the EPA is waiving the fuel vapor requirement. This will extend the use of winter fuel into the summer months. The drivability concernsshould not be single events but should be multiple occurrences associated with hot days.

10171318

This Preliminary Information communicates to the dealer the process for downloading or updating operating software for...

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the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.

10157018

This Preliminary Information communicates to the dealer the process for downloading or updating operating software for...

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the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.

10154552

This preliminary information document communicates a tip on the way to diagnose possible induction or exhaust air leaks...

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using the evaporative emission cart smoke machine and ultrasonic leak detectortools.

10139279

This informational bulletin explains how the catalytic converters may need an inspection, cleaning or replacement if...

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debris have entered the exhaust system.

10137901

This informational bulletin provides the technician with information on what E85 fuel may due to a non E85 vehicle.

10133086

This informational bulletin provides information on how to save fuel and proper maintenance without using fuel or oil...

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additives.

10113662

This informational bulletin provides dealership personnel with information on flexible fuel vehicles (FFVs) and the...

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usage of E85 fuel in GM vehicles.

10113443

This Preliminary Information communicates to the dealer the process for downloading or updating operating software for...

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the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.

10009949

A/C EVAPORATOR FREEZING.

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*TC

10005487

LOOSE FUEL CAP MESSAGE AND DIAGNOSTIC TROUBLE CODE (DTC) P0440, P0455.

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*TT *MJ

Transmission

13 bulletins
10139078

This informational bulletin provides information for Automatic Transmission Oil Cooler Flow Test Essential Tool J-45096...

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TransFlow.

10135203

This preliminary bulletin provides a way to aid the technician in diagnosing transmission fluid leaking from the trans...

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breather vent.

10113664

This informational bulletin provides technicians with information regarding automatic transmission oil cooler flow test...

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essential tool J-45096 TransFlow.

10020766

4T65E TRANSMISSION 1-2 SHIFT SHUDDER AT LIGHT TO MODERATE ACCELERATION.

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REPLACE COMPLETE SECOND CLUTCH ASSEMBLY. *KB

10019516

CLUNK FELT/NOISE HEARD FROM STEERING COLUMN, STEERING GEAR AND/OR FRONT OF VEHICLE DURING TURNING MANEUVER AND/OR STEERING WHEEL ROTATION.

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*TT

10014933

4T65E (MN7) TRANSMISSION FLUID LEAK ON RIGHT SIDE AXLE SEAL.

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*TT

10012694

RELEASE OF STEERING GEAR STUB SHAFT BEARING KIT FOR SERVICE.

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*TT UPDATED 08-15-07. *KB UPDATED 10/09/07. *NJ

10010874

REPAIR OF STEERING GEAR CLICK/TICK/POP NOISE AND PART NUMBER CORRECTION.

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SERVICE BULLETIN 03-02-32-048A. *TT

10009104

TRANSMISSION FLUID LEAK FROM REVERSE SERVO COVER AT AMBIENT TEMPERATURES.

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TRANSMISSION FLUID MAY BE DETECTED ON THE LOWER PAIN RAIL OR CASE SIDE. MOST LEAK REPORTS HAVE BEEN FOUND DURING PREDELIVERY INSPECTION. GM VOICEMAIL EXPRESS. *TT

10006468

4T65E TRANSMISSION SLIPS IN REVERSE WHEN HOT, OR NO REVERSE.

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*TT

10006247

4T65E TRANSMISSION FLUID LEAK FROM THE REVERSE SERVO COVER IN COLD WEATHER.

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*TT

10004412

AUTOMATIC TRANSMISSION POOR ACCELERATION, PERFORMANCE.

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*TT

10003691

4T65E EQUIPPED AUTOMATIC TRANSMISSION VEHICLES MAY HAVE NO REVERSE, SLIPS IN REVERSE WHEN THE TRANSMISSION IS AT OPERATING TEMPERATURE.

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*TT

Software & Calibration

12 bulletins
10201115

OnStar Voice Fallback Number Update

10139057

This informational bulletin provides a revision for 09-00-89-008 to add model years, update the Labor Operation...

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Information and Transaction Submissions Procedure and general content updates.

10139049

This informational bulletin provides a revision for 05-08-48-001B to add 2010-2014 model years and update Labor...

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Operation.

10139043

This informational bulletin provides a revision for 13-00-89-004A to include updated information.

10137929

This informational bulletin advises the technician to update the Onstar from an analog system to a digital system if the...

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customer wishes.

10134627

This technical service bulletin provides a revision for 07-08-49-020G to add the 2014 model year and update model list.

10133098

This preliminary information bulletin provides a revision of 13-00-89-004D to include updated information.

10130645

This technical bulletin provides a revision of 13-00-89-004 to update car issues information for reference...

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information/bulletin PI0746C.

10130619

This technical bulletin provides a revision of 10-00-89-017Z to include updated information.

10118880

This informational bulletin provides an update for 13-00-89-004C to include updated information.

10115067

This Preliminary Information communication provides information to the technician about being unable to receive OnStar ?Over The Air? updates.

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Technician will need to press the OnStar button and verify they have an active account and that the call connects with data and location.

10082506

THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO REPROGRAM THE MEDIA DISC PLAYER WITH THE LATEST CALIBRATIONS TO CORRECT...

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A CONDITION OF THE REAR ENTERTAINMENT SYSTEM NOT OPERATING AS INTENDED IN COLDER AMBIENT TEMPERATURE AREAS DUE TO CALIBRATION CONCERNS.

HVAC & Climate

9 bulletins
10172888

This SKU is an HVAC Air Door Actuator.

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The customer communication requested return of unsold inventory to inspect the housing. There may be a gap between the 2 halves of the housing causing the actuator to bind and a loss of HVAC air door control. Loss of HVAC air door control can lead to discomfort as it may be stuck in a single orientation.

10012105

POOR A/C PERFORMANCE - A/C WILL NOT BLOW COLD ENOUGH, RECIRCULATION MODE DOOR INOPERATIVE, DIAGNOSTIC TROUBLE CODES (DTCS) B0268 AND B0269 SET.

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*TT

10010202

HVAC SIDE TO SIDE TEMPERATURE DIFFERENCE.

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*SC

10005479

HVAC SYSTEM RECIRCULATION MODE INOPERATIVE.

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THE AIR RECIRCULATION DOOR IS NOT MOVING OR MOVING TOO SLOWLY DURING HVAC SYSTEM OPERATION. THE RECIRCULATION DOOR WILL PROBABLY BE FOUND STUCK IN THE OUTSIDE AIR MODE. *TT *MJ

10004993

HVAC SYSTEM MAY NOT BE CHANGING MODES WHEN THE BLOWER IS AT OR NEAR FULL SPEED.

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GM VOICEMAIL LOG. *TT

10004221

HVAC WILL NOT CHANGE MODES IN HI BLOW.

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*TT

10003813

THIS IS PRODUCT SERVICE MESSAGE GOING TO ALL PONTIAC DEALER SERVICE MANAGERS REGARDING THE LOSS OF LUBRICATION TO THE CVC7 AIR CONDITIONING COMPRESSOR.

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*TT

10003738

SERVICING CVC THE AIR CONDITIONER COMPRESSOR.

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SERVICE TIPS. *TT

10002942

PROCEDURE TO PREVENT LACK/LOSS OF LUBRICATION TO CVC7 AIR CONDITION COMPRESSOR FOR VEHICLES IN DEALER INVENTORY.

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*TT

Brakes

9 bulletins
10126237

This informational bulletin provide information for the technicians to repair the rear window defroster contact or tabs.

10114343

This Preliminary Information communication provides information to the technician the steps needed to diagnose and...

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repair the vehicles that may have unwanted or phantom phone calls. Technician will need to determine what type of call the customer is having that is unwanted. The vehicle may receive an incoming call just like any other phone. Typically the customer will hear the phone ringing in the vehicle. This scenario also includes incoming Bluetooth calls. One type of unwanted call can be made if the key pad is faulty the OnStar system will try to make a blue button call for shorted voltage in the circuits. The OnStar module could have an internal fault and produce a "Phone Unavailable" audio message also it may have a Diagnostic Trouble Code U1500 or B1000. Refer to diagnostics for the Diagnostic Trouble Code making sure to follow any applicable Bulletins or Preliminary Information sheets. A "Ready" or "OnStar ready" audio message heard while driving. In some cases it has been found that the customer is inadvertently pressing the ?push to talk? button on the steering wheel controls. On rare occasions, other issues in the steering column or Steering Wheel Control system may induce this concern.

10113436

This Preliminary Information communication provides information to the technician the steps needed to diagnose and...

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repair the vehicles that may have unwanted or phantom phone calls. Technician will need to determine what type of call the customer is having that is unwanted. The vehicle may receive an incoming call just like any other phone. Typically the customer will hear the phone ringing in the vehicle. This scenario also includes incoming Bluetooth calls. One type of unwanted call can be made if the key pad is faulty the OnStar system will try to make a blue button call for shorted voltage in the circuits. The OnStar module could have an internal fault and produce a ″Phone Unavailable″ audio message also it may have a Diagnostic Trouble Code U1500 or B1000. Refer to diagnostics for the Diagnostic Trouble Code making sure to follow any applicable Bulletins or Preliminary Information sheets. A “Ready” or “OnStar ready” audio message heard while driving. In some cases it has been found that the customer is inadvertently pressing the ″push to talk″ button on the steering wheel controls. On rare occasions, other issues in the steering column or Steering Wheel Control system may induce this concern.

10094888

THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN THE STEPS NEEDED TO DIAGNOSE AND...

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REPAIR THE VEHICLES THAT MAY HAVE UNWANTED OR PHANTOM PHONE CALLS. TECHNICIAN WILL NEED TO DETERMINE WHAT TYPE OF CALL THE CUSTOMER IS HAVING THAT IS UNWANTED. THE VEHICLE MAY RECEIVE AN INCOMING CALL JUST LIKE ANY OTHER PHONE. TYPICALLY THE CUSTOMER WILL HEAR THE PHONE RINGING IN THE VEHICLE. THIS SCENARIO ALSO INCLUDES INCOMING BLUETOOTH CALLS. ONE TYPE OF UNWANTED CALL CAN BE MADE IF THE KEY PAD IS FAULTY THE ONSTAR SYSTEM WILL TRY TO MAKE A BLUE BUTTON CALL FOR SHORTED VOLTAGE IN THE CIRCUITS. THE ONSTAR MODULE COULD HAVE AN INTERNAL FAULT AND PRODUCE A PHONE UNAVAILABLE AUDIO MESSAGE ALSO IT MAY HAVE A DIAGNOSTIC TROUBLE CODE U1500 OR B1000. REFER TO DIAGNOSTICS FOR THE DIAGNOSTIC TROUBLE CODE MAKING SURE TO FOLLOW ANY APPLICABLE BULLETINS OR PRELIMINARY INFORMATION SHEETS. A GREADYH OR GONSTAR READYH AUDIO MESSAGE HEARD WHILE DRIVING. IN SOME CASES IT HAS BEEN FOUND THAT THE CUSTOMER IS INADVERTENTLY PRESSING THE PUSH TO TALK BUTTON ON THE STEERING WHEEL CONTROLS. ON RARE OCCASIONS, OTHER ISSUES IN THE STEERING COLUMN OR STEERING WHEEL CONTROL SYSTEM MAY INDUCE THIS CONCERN.

10013161

LEFT AND RIGHT FRONT WHEEL ASSEMBLIES IN WHICH THE TWO BOLTS THAT ATTACH THE FRONT BRAKE CALIPER TO THE STEERING KNUCKLE WERE NOT TIGHTENED ADEQUATELY.

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CAMPAIGN 04094 IS SCHEDULED. *TT

10012633

BRAKE ROTOR MINIMUM ALLOWABLE THICKNESS AFTER REFINISH SPECIFICATION CORRECTION.

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*TT

10008695

DRIVER/PASSENGER SEAT BACK COVER TORN (REPLACE SEAT BACK COVER, FOAM PAD AND ADD SIDE BOLSTER PAD TO SEAT FRAME WIRE).

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*MJ

10004719

INTERMITTENT/CONSTANT ANTI-LOCK BRAKING SYSTEM (ABS) MALFUNCTION INDICATOR LAMP (MIL) ILLUMINATED.

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*TT

10003886

NEW PRODUCT FIELD ACTION 03045.

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THE RIGHT REAR BRAKE HOSE FITTING MAY NOT BE TIGHTENED PROPERLY AND A BRAKE FLUID LEAK COULD OCCUR. VME MESSAGE. *TT

Tires & Wheels

6 bulletins
10244274

This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all...

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repairs requiring balance and Road Force measurement.

10235799

This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all...

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repairs requiring balance and Road Force measurement.

10155051

This informational bulletin explains the wheel Road Force balancers and what they can do for customer concerns.

10113483

This warranty administration bulletin provide policy information new tire warranty program and global warranty...

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management submission information.

10003653

INFORMATION ON THE LH SERIES COATED WHEEL WEIGHT DESIGN.

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*TT

10002852

NEW L/H WHEEL WEIGHTS FOR SEMI-FLANGELESS WHEELS.

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*TT

Suspension

3 bulletins
10116612

This informational bulletin provides information on wheel bearing P/N 13582664 being received new with visible rust and...

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no action is needed as this does not affect the part performance.

10116564

This informational bulletin provides information on wheel bearing P/N 13582664 being received new with visible rust and...

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no action is needed as this does not affect the part performance.

10012182

CHANGES TO LABOR TIME GUIDE RELATING TO FRONT SUSPENSION LABOR OPERATIONS COMPONENTS.

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*EH

Air Bags & Safety

2 bulletins
10113787

This informational bulletin provides information to advise dealers about seat belt buckles not operating and/or seat...

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belt warning light illumination, as well as difficulty latching and unlatching the buckle or the buckle release button sticking.

10038294

GM: THERE ARE SEAT BELT PROBLEMS: DIFFICULTY LATCHING AND UNLATCHING BUCKLE.

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BUCKLE RELEASE BUTTON IS STICKING. SEAT BELT WARNING LIGHT ILLUMINATED. LIKELY CAUSED BY STICKY BEVERAGES THAT ARE SPILLED INTO THE BUCKLE ASSEMBLY. *RM UPDATED 4/3/12. *PE

Hybrid & EV

1 bulletin
10012994

SUPER CHARGER BELT MAKES WHINE NOISE OR THE BELT WALKS OFF OF THE CRANK SHAFT PULLEY.

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*TT