2023 Jeep Grand Cherokee TSBs
723 Technical Service Bulletins across 16 categories
Categories
Electrical
126 bulletinsStart Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate,...
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Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
Front HDMI Port or Front Passenger Display Module (FPDM) Not Projecting Video
Not applicable to vehicles built for US market.
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Rear Power Distribution Center (PDC) Connector Pin Misaligned Customers may experience the following: SYMPTOM: Vehicle no start due to a depleted 12V battery. This bulletin involves inspecting the PDC C3 connector for improperly installed pins and correcting the connector pins if found to be installed backwards.
Rain Sensing Auto Wipers and Auto on Head Lamps Inoperative.
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Rain Sensor Internal Failure.
Rain Sensing Auto Wipers and Auto on Head Lamps Inoperative.
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Rain Sensor Internal Failure.
Not applicable to vehicles built for US market.
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Power Distribution Center (PDC) Connector Pin Misaligned Customers may experience the following: Vehicle no start due to a depleted 12V battery This bulletin involves inspecting the PDC C3 connector for improperly installed pins and correcting the connector pins if found to be installed backwards
Telematics Box Module (TBM) Backup Battery Replacement When DTC B1E21 Is Present Technicians may experience a...
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Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): B1E21-96 - Backup Battery Component Internal Failure.
If the DTC B1E21-96: Backup Battery-Component Internal Failure is active and customer states Popup message will show at...
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the radio: "Battery of Uconnect Box requires service. SOS call and related functions may be unavailable. Please visit an authorized dealer." PLEASE do not Replace the TBM module, only replace TBM Internal Battery (inside Telematics Box Module) and order PN68493347
MODULE - STEERING CONTROL
MODULE - STEERING CONTROL
Telematics Box Module (TBM) Backup Battery Replacement When DTC B1E21 Is Present echnicians may experience a Malfunction...
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Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): B1E21-96 - Backup Battery Component Internal Failure
MODULE - STEERING CONTROL & COLUMN
Tire Pressure Monitor (TPM) Warning Lamp On Or Flashing.
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Sensor(s) Not Reading And Or Showing Dashes.
Flash: Central ADAS Decision Module (CADM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination.
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Upon further investigation the technician may find that one or more of the following DTC has been set: C008E - ECU Internal Performance. C2318-54 - Front Camera - Missing Calibration. Customers may also experience the following: ADAS features are disabled with an Instrument Panel Cluster (IPC) message occurring at or near the US/Mexico border or while in the Country of Georgia **or in the IAP region** This bulletin involves reprogramming the CADM with the latest available software, performing a PROXI Alignment, resetting the CADM and possibly performing a Forward Facing Camera Dynamic Service Alignment/Calibration.*
Not applicable to vehicles built for US market.
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Flash: Global Telematics Box Module (TBM) Updates The customer may experience the following: Live Traffic Updates are delayed. This bulletin involves reprogramming the TBM with the latest available software
Not applicable to vehicles built for US market.
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Flash: Global Telematics Box Module (TBM) Updates The customer may experience the following: Live Traffic Updates are delayed. This bulletin involves reprogramming the TBM with the latest available software
Decreased Remote Start And RKE Range.
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Tire Pressure Sensors Values Are Not Displayed
MODULE - CENTRAL ADAS DECISION
NOTE: Only applicable to vehicles buld for China Market.
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Flash: Body Control Module (BCM) Updates Customers may experience one or more of the following: Battery drained. Ignition off draw. Instrument Panel Cluster (IPC) goes off and on when the vehicle goes into sleep mode. Door lock indicator lamps stay illuminated. This bulletin involves updating the BCM with the latest available software.
"Flash: Body Control Module (BCM) Updates Customers may experience one or more of the following: Battery drained.
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Ignition off draw. Instrument Panel Cluster (IPC) goes off and on when the vehicle goes into sleep mode. Door lock indicator lamps stay illuminated. This bulletin involves updating the BCM with the latest available software."
"Flash: Body Control Module (BCM) Updates Customers may experience one or more of the following: Battery drained.
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Ignition off draw. Instrument Panel Cluster (IPC) goes off and on when the vehicle goes into sleep mode. Door lock indicator lamps stay illuminated. This bulletin involves updating the BCM with the latest available software."
"Video Routing Module Verify Z part number availability.
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Order a Z part number for all Exchange Orders: Warranty, Mopar, customer pay and service contract. Order regular part number for New, Unsold units only. Please review the latest version of SOL S2208000030 regarding DVD/blue ray issues. After updating software perform resets on both display or concern may still appear. After Battery Drainage VRM do not work. Please follow the following steps. 1. Check VRM proxi, if the VRM is not aligned, perform proxi alignment, reset module. 2. If proxi is correct, reset module 3. Check for DTCs, and check wiring and components related to those DTCs and clear them."
The Instrument Panel Cluster (IPC) Displays Wipe Sensor Message
MODULE - IGNITION
"CANISTER Vapor -If an issue is detected with the Evaporative System Integrity Module (ESIM) Detector and not the Vapor...
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Canister, only replace the ESIM Detector. -Before replacing the Vapor Canister due to Hard to Fill condition, replicate the condition at the Gas Station. If the condition is replicated, then check: 1) for kinked or pinched Clean Air Hose between the ESIM and the EVAP Air Filter; 2) for plugged EVAP Air Filter; 3) for kinked or pinched Vapor Hose between the Fuel Tank and the Vapor Canister. If the EVAP Filter is restricted, the replace the Filter. -Check if the Vapor Canister is flooded with fuel or the Recirculation Line has fuel. If fuel is found in the Vapor Canister or the Recirculation Line, then drop the Fuel Tank, remove the FDM Lock Ring to check if the internal Vapor Line is properly connected to the FDM Port. If the Vapor Line is not connected, then drain the fuel from the internal Vapor Line and properly connect to the FDM. Replace the Vapor Canister and the ESIM."
LOWER ACTIVE GRILL SHUTTER If the upper or lower AGS seems to be inop please make sure you CLEAR the DTCs BEFORE...
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swapping the old AGS for a new one, and test if the error code returns. Very often the wiring harness presents corrosion, so make sure to check it for any damage BEFORE swapping the AGS. Corrosion in the harness disrupts communication with the AGS, which sets up the DTCs for AGS performance and lights the CEL. If the AGS is inop and it will be replaced and sent back to Stellantis also send back the wiring harness with it. Make sure to fully perform the PRE-DIAGNOSTIC TROUBLESHOOTING PROCEDURE as indicated in the service library.
SENSOR - BATTERY
"Flash: Integrated Dual Charging Module (IDCM) Enhancements **Customers must experience a Malfunction Indicator Lamp...
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(MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs):** B22A9-64 - ECU Internal Performance-Signal Plausibility Failure. B22A9-16 - ECU Internal Performance-Circuit Voltage Below Threshold. B22A9-17 - ECU Internal Performance-Circuit Voltage Above Threshold. B22A9-19 - ECU Internal Performance-Overcurrent. Customers may also experience the following: Vehicle will not charge."
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate,...
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Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
"Flash: Battery Pack Control Module (BPCM) Diagnostic and System Updates **Customers must experience a Malfunction Indicator Lamp (MIL) illumination.
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Upon further investigation the technician must find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set:** **P0B24-00 - Hybrid/EV Battery ""A"" Voltage Unstable. P1C5E-00 - Hybrid/EV Battery State Of Health Failed. P0BBE-00 - Hybrid/EV Battery Pack Voltage Variation. P0DAB-00 - Hybrid/EV Cell Balancing Performance.** P0AA4-00 - Hybrid Battery Negative Contactor Circuit Stuck Closed. P0AA1-00 - Hybrid/EV Battery Positive Contactor A Stuck Closed. Customers may also experience the following: Vehicle does not start. This bulletin involves updating the BPCM with the latest available software. "
"Flash: Battery Pack Control Module (BPCM) Diagnostic and System Updates This bulletin involves updating the BPCM with the latest available software.
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**Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs):** **P0B24-00 - Hybrid/EV Battery ""A"" Voltage Unstable. P1C5E-00 - Hybrid/EV Battery State Of Health Failed. P0BBE-00 - Hybrid/EV Battery Pack Voltage Variation. P0DAB-00 - Hybrid/EV Cell Balancing Performance.** P0AA1-00 - Hybrid/EV Battery Positive Contactor A Stuck Closed. P0AA4-00 - Hybrid Battery Negative Contactor Circuit Stuck Closed. Customers may also experience the following: The vehicle will not start."
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate,...
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Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
"Radio Over The Air Update from T25.XX (T25.26, T25.38, T25.43, T25.47, T25.49, T25.50) and T27.XX (T27.14, T27.38,...
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T27.46, T27.6) to U29.42 and then from U29.42 to U33.43 Software Version (FOTA) Customers may experience one or more of the following: Uconnect phone improvements. Incorrect Navigation units shown. Navigation feature shows no road name with a straight road at times when not setting up a navigation route. Missing radio stations. Accessibility settings are missing. Incorrect phone widget. Radio freezes. The Hybrid/EV screen display is blank when the user switches to the dark mode theme. Hybrid/EV pages are inoperative. Radio display is off when starting the vehicle. The display will restore to normal operation after roughly one minute of run time. (Rearview Camera (RVC) Functions Normally). Radio screen is black (RVC Functions Normally). USB mode changes on its own. Remotely Operated Vehicle (ROV) Firmware Over The Air (FOTA) scheduling improvements. Apps downloaded for one connected profile are being shared with other local profiles. Profile creation process is slow to respond. Camera soft-keys are slow to respond when selecting the reverse or forward camera displays. The FamCam ""X"" button is missing. SiriusXM radio resets. Radio resets. The RVC zoom feature lags. Voice Recognition (VR) is stuck in listening mode. Android Auto resets. Android Auto disconnects. Apple CarPlay disconnects. Missing battery voltage information. Rear Seat Alert (RSA) reminder is inoperative. The menu bar is missing from the display. The Wi-Fi application is missing. Music playback is inoperative. Invalid FOTA pop-up message displays. The Assisted Call features audio is inoperative. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from T25.XX (T25.26, T25.38, T25.43, T25.47, T25.49, T25.50) and T27.XX (T27.14, T27.38, T27.46, T27.6) to U29.42 and then from U29.42 to U33.43. NOTE: The national launch for the FOTA is expected to begin: Australia 12/06/2024. India 12/06/2024. Japan/Korea - According to local authority approval. "
Service Air Suspension Message In Cluster.
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Ride Height Sensor and System Performance Diagnostic Trouble Code(s) (DTCs) In Below Freezing Temperatures.
"R1H Radio T27.38 USB Software Update Customers may experience one or more of the following: Uconnect phone improvements.
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Incorrect Navigation units shown. Navigation feature shows no road name with a straight road at times when not setting up a navigation route. Missing radio stations. Accessibility settings are missing. Incorrect phone widget. Radio freezes. The Hybrid/EV screen display is blank when the user switches to the dark mode theme. Hybrid/EV pages are inoperative. Radio display is off when starting the vehicle. The display will restore to normal operation after roughly one minute of run time. (Rearview Camera (RVC) Functions Normally). Radio screen is black (RVC Functions Normally). USB mode changes on its own. Remotely Operated Vehicle (ROV) Firmware Over The Air (FOTA) scheduling improvements. Apps downloaded for one connected profile are being shared with other local profiles. Profile creation process is slow to respond. Camera soft-keys are slow to respond when selecting the reverse or forward camera displays. The FamCam ""X"" button is missing. SiriusXM radio resets. Radio resets. The RVC zoom feature lags. Voice Recognition (VR) is stuck in listening mode. Android Auto resets. Android Auto disconnects. Apple CarPlay disconnects. Missing battery voltage information. Rear Seat Alert (RSA) reminder is inoperative. The menu bar is missing from the display. The Wi-Fi application is missing. Music playback is inoperative. Invalid FOTA pop-up message displays. The Assisted Call features audio is inoperative. This bulletin involves updating the R1H radio software level to T27.38. "
FAN MODULE - RADIATOR COOLING
"Exhaust Gas Temperature (EGT) Sensor Replacement Customers must experience a Malfunction Indicator Lamp (MIL)...
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illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): P1E7C - Catalyst Temperature Sensor Module ""A"" Performance. Customers may experience the following: Poor fuel economy. This bulletin involves inspecting the EGT sensor date code and replacing it as needed."
Battery Drain Suspected or "Identified" From USB or Media Hub
68339096AB - SENSOR TIRE AIR P There was a TPMS supplier change from Continental to Sensata from 2023 to 2024 MY vehicles.
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Therefore, the MY23 Continental sensors are not compatible with the 24MY Valeo/Sensata receiver. Verify you are ordering the correct part numbers for the MY vehicle you are working on.
"Radio Over The Air Update to U29.42 Software Version Customers may experience one or more of the following: Incorrect navigation units.
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Accessibility settings missing. Missing radio stations. Incorrect phone widget. Radio freeze. Blank hybrid screen. Screen Off at start up. Rearview Camera (RVC) functions normally. USB mode changes on its own. ROV FOTA scheduling. Apps downloaded for one connected profile are being shared with other local profiles. Profile creation delay. Camera softkeys delayed, reverse and forward camera displays black radio screen. RVC functions normally. FamCam ""X"" button missing. SXM reset. RVC zoom lagging. VR stuck in listening mode. Android Auto/Car Play disconnect. Missing battery voltage icon. Rear seat reminder inop. Missing menu bar. Radio resets. Missing Wifi app. Android Auto radio reset. Music playback inop. Invalid FOTA popup. Assisted Call audio inop. Hybrid pages inop. In addition, the following software enhancement is available: Uconnect phone improvements. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from T25.50 to U29.42. NOTE: The national launch for the FOTA is expected to begin July 31, 2024."
Central ADAS Decision Module (CADM) Low-Level / CADM Mid-Level / (CADM2), Driver Monitoring System Module (DMSM), Global...
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Navigation Motion Module (GNMM), Long Range Camera Front (LRCF), Long Range Radar Front (LRRF), Mid-Range (Corner) Radar(s) (MRR), Advanced Driver Assist System (ADAS), Loss of ADAS Features, Lane Assist Inoperative, Service Active Lane Management Message
MODULE Occupant Restraint IF PROXI alignment is needed ONLY for the following parts please proceed with the next steps...
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(68588647AB, 68611543AB, 68588646AC, 68620844AB, 68588637AB, 68588643AB, 68588638AC, 68620855AB, 68588639AB, 68588640AC, 68620856AB): 1. Unlock the ORC using the "Bosch WL ORC Lock Unlock Procedure" wiTECH Guided Diagnostic routine 2. Perform the "PROXI Configuration Alignment for the ORC" 3. Re-run the "Bosch WL ORC Lock Unlock Procedure" to Lock the ORC For a detailed explanation please refer to SOL S2308000016 Rev. B Do NOT perform the above steps if you have the following parts: 68675763AA, 68675777AA, 68675764AA, 68675765AA, 68631466AA, 68631463AA, 68631464AA, 68631465AA,
Low Battery, No Crank No Start, Cluster Message Service Keyless System, Intermittent Power Liftgate Operation
Malfunction Indicator Lamp on, Diagnostic Trouble Code (DTC) P0EDD-00 Hybrid/EV battery Pack B Deterioration
Security Gateway Module Battery Voltage - Circuit Voltage Below Threshold - DTC B2199-16 Repair Action : 1) Check OR Replacing cabling.
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2) Check OR Replacing connector. 3) Check the battery is good OR Replacing battery. 4) Check OR Replacing FUSE. 5) Check SGW terminal. Battery Voltage - Circuit Voltage Above Threshold - DTC B2199-17 Repair Action : 1) Check OR Replacing cabling. 2) Check OR Replacing connector. 3) Check the battery is good OR Replacing battery. 4) Check OR Replacing FUSE. 5) Check SGW terminal. CAN Bus- [C-CAN1] (Node mute) or CAN Bus Off Performance- (Bus off failure) - Check DTC in DTC matrix Repair Action: 1) CAN Lines Check 2) Read Fault memory of all nodes 3) Check and download the right calibration file for current vehicle configuration Ethernet Bus Failure - Check DTC Repair Action: 1) CAN Lines Check 2) Read Fault memory of all nodes 3) Check and download the right calibration file for current vehicle configuration ECU-In-Plant-Mode - B235A-00 Repair Action: Install Calibration file with correct policy Ecu Internal Performance - Internal Electronic Failure - DTC B22A9-49 Repair Action: 1. If its in store clear and check again if DTC shows up. 2. Check battery voltage 3. Issue still exist then change ECU ECU Not Programmed / Flash Required (No Valid Application) - DTC C221C-00 Repair Action: 1. Reflash ECU with correct file Control Module Security Certificate Missing/Invalid - DTC U3033-00 or U3033-01 Repair Action: 1. Check connectivity 2. Ethernet network 3. Flash with the latest FOTA App Code 4. Flash the cert store with correct certificate 5. Clear Faults
Power Liftgate Inoperative After servicing the Vehicle for a Low Battery Condition
MODULE Steering Control Before replacing the steering column control module (SCCM), please follow these steps: 1.- Make...
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sure all the switches' and airbag's harness are properly connected, disconnect the switches and reconnect them, and reverify the issue. 2.- Pull the SCCM fuse for 60 sec and then reinstall it. 3.- Reverify if Steering wheel switches are inoperative. If there are no DTC's, physical defects, nor switches inop, then SCCM does not need to be replaced.
FPDM Please DO NOT immediately replace the display, Please follow the following steps.
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1. Perform a vehicle battery disconnect to reset the display. Then check the Display function. If Display is still black, replace the display. 2. If screen is recovered, perform a radio Factory reset through the Display. Go to Vehicle menu > Settings > Reset > Factory reset. 3. Then Perform 2 full Ignition Key cycles and check display function. Turn the vehicle off, then open the door and close the door. Then wait until the cluster goes completely off before turning on the car again. 4. If still having screen issues, replace the Display.
"Control module - Memory seat After Battery Drainage ORC do not work.
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Please follow the following steps. 1. Check ORC proxi, if the ORC is not aligned, perform proxi alignment, reset module. 2. If proxi is correct, reset module 3. Check for DTCs, and check wiring and components related to those DTCs and clear them."
"Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate,...
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Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On "
"12V Battery Low Level Charge Notification On Customers Mobile Application Vehicle's 12V battery Low Level Charge...
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notification on customers mobile application."
"Multiple Modules Setting Low Battery Voltage, Instrument Panel Cluster (IPC) Setting B210A-00 System Voltage Low"
Drained Battery, Low System Voltage, Battery Not Charging, High System Voltage
B22A9-49-ECU Internal Performance-Internal Electronic Failure Sets in the Security Gateway Module (SGW) Erroneously
MODULE Occupant Restraint After Battery Drainage ORC do not work.
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Please follow the following steps. 1. Check ORC proxi, if the ORC is not aligned, perform proxi alignment, reset module. 2. If proxi is correct, reset module 3. Check for DTCs, and check wiring and components related to those DTCs and clear them.
Video Router After Battery Drainage VRM do not work.
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Please follow the following steps. 1. Check VRM proxi, if the VRM is not aligned, perform proxi alignment, reset module. 2. If proxi is correct, reset module 3. Check for DTCs, and check wiring and components related to those DTCs and clear them.
Auto Dimming Mirrors Not Functioning And Feature Is Deselected After Low Voltage Condition
Comfort Seat Module (CSM) or Comfort Steering Wheel Module (CSWM) do Not Operate After a Recent Module Replacement
Comfort Seat Module (CSM) or Comfort Steering Wheel Module (CSWM) do Not Operate After a Recent Module Replacement
Flash: Battery Pack Control Module (BPCM) Diagnostic and System Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination.
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Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: ? P0AA4-00 - Hybrid Battery Negative Contactor Circuit Stuck Closed. ? P0AA1-00 - Hybrid/EV Battery Positive Contactor ?A? Stuck Closed. Customers may also experience the following: ? The vehicle will not start. This bulletin involves updating the BPCM with the latest available software.
Rattle Noise While Driving Customers may comment on the following: ? A rattling noise when driving.
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NOTE: This could be due to the rear driveshaft center support bearing not properly secured to the body. This bulletin involves inspecting and possibly tightening or replacing, the rear driveshaft center support bearing fasteners.
The ORC Will Not PROXI Align, Negative Response 0X22,Diagnostic Trouble Code (DTC) B2204-00 ECU Configuration Mismatch
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate,...
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Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
Door Control Module Window Inoperative Customers may experience the following: ? Front windows do not operate for one full key cycle.
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This bulletin involves inspecting and possibly reprogramming the DDM with the latest available software.
Flash: Memory Seat Module (MSM) Updates Customers may experience: Memory seat recalls the incorrect seat position or is inoperative.
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This bulletin involves reprogramming the MSM with the latest available software.
Flash: Radio Frequency Hub Module (RFHM) Updates Customers may experience the following: ? Upon vehicle wake up, the...
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Instrument Panel Cluster (IPC) is displaying dashes for all four tire pressure locations. NOTE: System self-corrects within 45-60 seconds into the drive cycle. This bulletin involves updating the RFHM module with the latest available software.
Passive Entry General Electrical Low Frequency (LF) Antenna Faults Stored or Active
MIL On with TCM P1DB7 Active
Central ADAS Decision Module (CADM), Advanced Driver Assist System (ADAS), Lane Assist Inoperative, Service Active Lane...
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Management Message
Central ADAS Decision Module CADM LO Part Number is more precise than "Up to and including" and "After" dates in the item description.
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Please ensure to order the correct CADM and Long Range Camera Part Number(s) the vehicle was built with. The Root of the Original and Replacement part should be identical, the difference will be in the NIK level. Technician Removal of the Long Range Camera and CADM for Testing Purposes: Please ensure the root of the Original and Replacement part are identical.
Rear corner radar Lost communication with right or left rear radar (U02B6/U02B7).
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Follow the procedure for the DTC. If the DTC is still active proceed with doing radar Pin Unlock and complete a radar swap. After doing a proper swap vehicle will need to be driven to calibrate. If the issue does not follow the radar, then proceed with changing wiring on the side that is causing the issue.
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website...
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to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
One or Both Rear Entertainment Seat Back Screens Inoperative This bulletin involves inspecting both rear entertainment...
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seat back screens forfunctionality and possibly installing one, or two jumper wire harnesses. The customer may experience the following: ? One or both, rear entertainment seat back screens are inoperative. RSE Jumper Harness RH/LH
Radio Over The Air S24.18 Updating to S26.18 Software Version Customers may experience one or more of the following: ?...
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**Navigation signal drops out; maps not loading on the Instrument Panel Cluster (IPC) display. ? Cannot change satellite stations, display shows one station on screen but is playing another.** ? Battery drain. ? Black screen after clicking 9accept9 at start up (Rearview camera functions normally). ? Radio resets (Rearview camera functions normally). ? Wireless connectivity device disconnect. ? Wireless connectivity disconnecting. ? CarPlayT icon does not appear in device manager. ? Audio disruptions. ? SXMT inoperative. ? Audio mute. ? Passenger screen blank. ? Passenger screen apps missing. ? Missing profiles icon. ? IPC displays incorrect audio source. ? Radio is slow to respond. ? Trailer tire pressure configurations deleted. ? Steering wheel controls skipping SXM channels. ? Recent calls not displayed. ? Phone audio playing when ignition is off. This software update also has the following enhancements: ? Icon size/layout improvements. ? Carplay/Android AutoT improvements. ? Uconnect Phone improvements. ? FOTA improvements. ? Passenger screen camera app improvements. ? Voice Recognition (VR) command improvements. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from S24.18 to S26.18. NOTE: National launch for this FOTA update is expected to begin November 18, 2022.
Flash: Memory Seat Module (MSM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination.
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Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC). ? B1D9B-54 - Seat Horizontal Front Stop Not Learned-Missing Calibration. Customers may experience the following: ? Memory seat does not save on profiles 1 or 2. ? Easy entry/exit functionality is inoperative. This bulletin involves reprogramming the MSM with the latest available software.
MIL On with TCM P1DB7 Active
Central ADAS Decision Module (CADM), Advanced Driver Assist System (ADAS), Lane Assist Inoperative, Service Active Lane...
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Management Message
Central ADAS Decision Module CADM LO Part Number is more precise than "Up to and including" and "After" dates in the item description.
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Please ensure to order the correct CADM and Long Range Camera Part Number(s) the vehicle was built with. The Root of the Original and Replacement part should be identical, the difference will be in the NIK level. Technician Removal of the Long Range Camera and CADM for Testing Purposes: Please ensure the root of the Original and Replacement part are identical.
Rear corner radar Lost communication with right or left rear radar (U02B6/U02B7).
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Follow the procedure for the DTC. If the DTC is still active proceed with doing radar Pin Unlock and complete a radar swap. After doing a proper swap vehicle will need to be driven to calibrate. If the issue does not follow the radar, then proceed with changing wiring on the side that is causing the issue.
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website...
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to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
Flash: Central ADAS Decision Module (CADM) Updates
U0140-00 Lost Communication With BCM DTC Is Active Or Stored In Video Routing Module (VRM)
Low Charging Voltage Displayed On Cluster
Passenger Front Door Speaker Is Inoperative.
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B1404-1A Front Right Audio Speaker Output-Circuit Resistance Below Threshold Set In The Radio
Air Suspension Control Module (ASCM) Wheel Acceleration Sensor Diagnostic Trouble Codes (DTCs) C15D1-01 And Or C15D2-01.
Flash: Integrated Dual Charging Module (IDCM) Enhancements Customers may experience a Malfunction Indicator Lamp (MIL) illumination.
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Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: ?B22A9-64 - ECU Internal Performance-Signal Plausibility Failure. ? B22A9-16 - ECU Internal Performance-Circuit Voltage Below Threshold. ? B22A9-17 - ECU Internal Performance-Circuit Voltage Above Threshold. ?B22A9-19 - ECU Internal Performance-Overcurrent. Customer may also experience the following: ? Vehicle will not charge. This bulletin involves reprogramming the IDCM with the latest software available.
Key Fob Battery Low Warning Message Displayed on The Instrument Panel Cluster (IPC)
Rear Heated Seat Inoperative, Diagnostic Trouble Code (DTC) B1E9C-13 ? Rear Right Heater Control 1 Circuit Open
No Crank, No Start with a Malfunction Indicator Lamp (MIL) on, Service Air Suspension Warning Message, Evaporative...
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Emission System Faults or Power Inverter Module (PIM) or Power Electronic Coolant Pumps on a PHEV
Flash: Air Suspension Control Module (ASCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination.
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Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC). ? U0300-00 - Internal Control Module Software Incompatibility-. Customers may experience one or more of the following: ? Manual leveling requests are inoperative. ? Vehicle will raise to off-road 2. This bulletin involves reprogramming the ASCM with the latest available software.
Front Door Map and Door Handle Lights Inoperable Front door map pocket and door handle lights are inoperative.
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This bulletin involves performing a BCM proxi alignment.
Flash: Integrated Dual Charging Module (IDCM) Enhancements Customers may experience a Malfunction Indicator Lamp (MIL) illumination.
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Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: ? B22A9-64 - ECU Internal Performance-Signal Plausibility Failure. ? B22A9-16 - ECU Internal Performance-Circuit Voltage Below Threshold. ? B22A9-17 - ECU Internal Performance-Circuit Voltage Above Threshold. ? B22A9-19 - ECU Internal Performance-Overcurrent. Customer may also experience the following: ? Vehicle will not charge. This bulletin involves reprogramming the IDCM with the latest software available.
Flash: Integrated Dual Charging Module (IDCM) Enhancements Customers may experience a Malfunction Indicator Lamp (MIL) illumination.
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Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: ? B22A9-64 - ECU Internal Performance-Signal Plausibility Failure. ? B22A9-16 - ECU Internal Performance-Circuit Voltage Below Threshold. ? B22A9-17 - ECU Internal Performance-Circuit Voltage Above Threshold. ? B22A9-19 - ECU Internal Performance-Overcurrent. Customer may also experience the following: ? Vehicle will not charge. This bulletin involves reprogramming the IDCM with the latest software available.
Central ADAS Decision Module (CADM), Advanced Driver Assist System (ADAS), Lane Assist Inoperative, Service Active Lane...
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Management Message
Vehicle May Not Start, Service High Voltage System Warning Displayed, DTC P1D72-00 Open High Voltage Cable
U0140-00 Lost Communication With BCM DTC Is Active Or Stored In Video Routing Module (VRM)
B2768-49 Right Impact Pressure Sensor-Internal Failure, prior to replacement of any components please contact FCA...
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Redacted Content for further assistance. If no response in 15 minutes, proceed with repair.
Flash: Integrated Dual Charging Module (IDCM) Enhancements Customers may experience a Malfunction Indicator Lamp (MIL) illumination.
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Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: ? B22A9-64 - ECU Internal Performance-Signal Plausibility Failure. ? B22A9-16 - ECU Internal Performance-Circuit Voltage Below Threshold. ? B22A9-17 - ECU Internal Performance-Circuit Voltage Above Threshold. ? B22A9-19 - ECU Internal Performance-Overcurrent. Customer may also experience the following: ? Vehicle will not charge. This bulletin involves reprogramming the IDCM with the latest software available.
Flash: Telematics Box Module (TBM) Updates Remote Monitoring System (RMS) feature is inoperative, or disabled.
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This bulletin involves updating the TBM with the latest available software.
Flash: Security Gateway Module (SGW) Updates
Flash: Integrated Dual Charging Module (IDCM) Enhancements Customers may experience a Malfunction Indicator Lamp (MIL) illumination.
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Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) have been set: ? B22A9-64 - ECU Internal Performance-Signal Plausibility Failure. ? B22A9-16 - ECU Internal Performance-Circuit Voltage Below Threshold. ? B22A9-17 - ECU Internal Performance-Circuit Voltage Above Threshold. ? B22A9-19 - ECU Internal Performance-Overcurrent. Customer may also experience the following: ? Vehicle will not charge. This bulletin involves reprogramming the IDCM with the latest software available.
Folding Seat Module (FSM) wiTECH Routine The customer may describe the following: ? The third row seats are misaligned...
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between the right and left either in folded or unfolded positions. This bulletin involves performing a calibration routine on the FSM.
Ambient Air Temperature Missing, Malfunction Indicator Lamp (MIL) Lamp On, Diagnostic Trouble Code (DTC) P0070-15...
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Ambient Air Temperature Sensor Circuit-Circuit Short to Battery or Open, P0073 Ambient Air Temperature Sensor Circuit High
Ambient Temperature Sensor Servicing.
Long Range Camera Front For concern of Central ADAS Decision Module (CADM) setting C2318-49 - Front Camera Internal...
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Electronic Failure and P0602-00 - Control Module Programming Error/Not Programmed, some recently replaced windshield Long Range Front Cameras (LRCF) and CADM(s) have been found with no problems after testing. Prior to replacing the camera, Please Contact FCA Redacted Content. If no response in 15 minutes, please proceed with repair.
One or Both Rear Entertainment Seat Back Screens Inoperative This bulletin involves inspecting both rear entertainment...
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seat back screens forfunctionality and possibly installing one, or two jumper wire harnesses. The customer may experience the following: ? One or both, rear entertainment seat back screens are inoperative. RSE Jumper Harness RH/LH
Radio Over The Air S24.18 Updating to S26.18 Software Version Customers may experience one or more of the following: ?...
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**Navigation signal drops out; maps not loading on the Instrument Panel Cluster (IPC) display. ? Cannot change satellite stations, display shows one station on screen but is playing another.** ? Battery drain. ? Black screen after clicking 9accept9 at start up (Rearview camera functions normally). ? Radio resets (Rearview camera functions normally). ? Wireless connectivity device disconnect. ? Wireless connectivity disconnecting. ? CarPlayT icon does not appear in device manager. ? Audio disruptions. ? SXMT inoperative. ? Audio mute. ? Passenger screen blank. ? Passenger screen apps missing. ? Missing profiles icon. ? IPC displays incorrect audio source. ? Radio is slow to respond. ? Trailer tire pressure configurations deleted. ? Steering wheel controls skipping SXM channels. ? Recent calls not displayed. ? Phone audio playing when ignition is off. This software update also has the following enhancements: ? Icon size/layout improvements. ? Carplay/Android AutoT improvements. ? Uconnect Phone improvements. ? FOTA improvements. ? Passenger screen camera app improvements. ? Voice Recognition (VR) command improvements. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from S24.18 to S26.18. NOTE: National launch for this FOTA update is expected to begin November 18, 2022.
Gap At Front Door Panels Either or both front door inside trim panels are loose or have a gap at the doors.
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This bulletin involves re-securing the front door trim panels to the doors.
Gap At Front Door Panels Either or both front door inside trim panels are loose or have a gap at the doors.
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This bulletin involves re-securing the front door trim panels to the doors.
Radio Remained On After Ignition Is Switched Off, Dead Battery From Excessive Radio Current Draw
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate,...
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Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
Radio Over The Air S26.15 Updating to S26.18 Software Version Battery drain after hooking up WiTech.
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Black display screen comes on during start up. (Rearview camera functions normally). This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from S26.15 to S26.18.
Warranty Bulletin D-23-02 - Part Order Restriction Program Air Suspension Control Module (ASCM) 2022 - 2023 Grand...
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Wagoneer/Wagoneer (WS) and 2023 Jeep Grand Cherokee (WL)
Dead Battery Appears To Be Caused By Radio, Excessive Current Draw
SENSOR Intrusion Module
Electric Power Steering (EPS) Module Flash Failed
Service Four Wheel Drive (4wd) Message Illuminated.
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Diagnostic Trouble Code (DTC) C1403-29 ? Transfer Case Range Position Sensor Signal Invalid, Set.
PHEV Vehicle Does Not Charge with The Jeep Branded 32 Amp Charger or Other Level 2 Battery Chargers
PHEV Vehicle Does Not Charge with The Jeep Branded 32 Amp Charger or Other Level 2 Battery Chargers
Radio Screen Black With Audio After Ignition On
RADIO, MULTI Media, SPEAKER, 6"x9" Radio May Have one or more stored or active DTCs, Refer to SOL S228A000020 before replacing parts.
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B14001A -Front Left Audio Speaker Output-Circuit Resistance Below Threshold B14041A-Front Right Audio Speaker Output-Circuit Resistance Below Threshold B14081A-Rear Left Audio Speaker Output-Circuit Resistance Below Threshold B140C1A-Rear Right Audio Speaker Output-Circuit Resistance Below Threshold
PHEV Vehicle Does Not Charge with The Jeep Branded 32 Amp Charger or Other Level 2 Battery Chargers
Service Electric Power Steering Message On Cluster.
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C0051-54 Steering Wheel Position Sensor Calibration, C0051-64 Steering Angle Set.
Service Air Suspension Message In Cluster.
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C1522-11 Right Front Ride Height Sensor- Circuit Short To Ground.
Ambient Temperature Sensor Servicing.
Ambient Temperature Sensor Servicing.
Engine
124 bulletinsService transmission/check engine warning indicator for the 850RE, 8HP50, 8HP70, 8HP75, 8HP75-PHEV transmissions that...
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have fault codes P07E4, P1DB2, P0716, P1B14, P0733, P1D90, P1DB7, P1B13.
Hemi Water Pump Coolant Leak Inspection
Not applicable to vehicles built for US market.
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R1H Radio U40.20 USB Software Update - Korea Customers may experience one or more of the following: T-maps navigation feature is intermittently not available due to map loading. When the navigation speed alarm margin is set and the while driving the vehicle between the speed limit and the set margin, the navigation speed alarm will sound off continuously and the user is unable to control the volume. After setting a navigation destination and then the customer is following the navigation route, the navigation system will stop operating. Navigation touch screen menu is inoperable after setting a navigation destination. The home screen widget will be black and the navigation display map will no longer show the navigation route. WI-FI software update pop up is being triggered in non connected vehicles. Vehicle Forward Collision Warning must have two options: OFF / Warning + Active Braking. Temperature shows at upper left and right of center display highlights opposite side of what temperature hard switch is pressed. Affects Right Hand Drive RHD only. With ignition on and radio on, the radio display freezes then restarts (Rearview Camera (RVC) functions normally). Radio is taking more than one minute to start after starting the engine (RVC functions normally). System displays a blank screen in E-Hybrid tab when user switches into dark-theme mode (RVC functions normally). This bulletin involves inspecting and if required, updating the radio software level to U40.20. Depending on the radio's current software level the radio may need a one or two USB update. M08 FSAR-RSU-6722 -2-
THROTTLE BODY - NONE
1.Identify Customer Concern Check for small traces of coolant near the water pump, especially around the weeper chamber.
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Confirm if coolant is visibly dripping from the weeper chamber. 2.Root Cause identification The weeper chamber is designed to collect small amounts of coolant (< 3 ml/h) that pass through the dynamic seal. Red traces or shadows around the chamber may appear during initial operation due to seal adaptation or vapor condensation. These traces are not necessarily signs of a leak. Continuous dripping of coolant, however, indicates a malfunction. 3.Service Repair Procedure Lift the vehicle using an elevator. Verify if coolant is actively dripping from the weeper chamber. Run the engine at idle, alternating speed between 2000 4000 rpm for 15 minutes. Observe the weeper chamber during this test: If coolant continues to drip: Replace the water pump (possible permanent damage to the dynamic seal). If dripping stops: No further action is needed; the vehicle can be returned to the customer. 4.Clarify Leak Sources Do not confuse leaks from: The Press-In-Place rubber gasket (between water pump and engine block), or The inlet pipe nipples with leaks from the weeper chamber.
Engine Oil Leak
The service shifter message comes on in the cluster and the lever gets stuck in park "P" and it can be present the...
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follwoing DTC: - U11E3 - TCM Lost communication with ESM on D-PT CAN - U0103 - Lost communication with Electric Gear Shift Module - U0101- Lost communication with DTCM - U0418 - Implausible Data Received From Brake System Control Module - U0402 - Implausible data received from TCM **NOTE: Prior any shifter replacement Refer to TSB-21-016-25 2024-2025 WS - Valve Body Replacement. Recommended Diagnosis procedure: 1. Confirm if U0101 -Lost Communication with TCM or U0418 -Implausible Data Received From Brake System Control Module are present, if so check the Valve Body CAN Terminals any corrosion. 2. Check the wiring connectors between the ESM and the TCM and check voltage. 3. Check the pin header for the ESM for any bent pins. 4. If wiring and voltage are good and the DTCs (U11E3 - TCM Lost communication with ESM on D-PT CAN & U0103 - Lost communication with Electric Gear Shift Module) are still present, erase them with the scan tool. Reset ECU. 5. if DTCs for loss communication are still active at the ESM and you are still unable to shift then replace the Shifter module.
Before replacing any parts please refer to SOL S2518000008 if it applies to the vehicle you are working on based on a VIN search in Service Library.
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Before replacing this part due to Engine Light On with P1CEA (Boost Side EVAP Purge System Performance), check for: 1) Improperly connected or kinked/pinched Purge Hoses at the Ejector Tees on the Air Box or Duct. 2) Improperly connected or kinked/pinched Purge Hose at the Purge Solenoid or OBD Valve. 3) Improperly connected or kinked/pinched Purge Hose at the Intake. 4) Check for the correct Purge Hoses installation.
Not applicable to vehicles built for US market.
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Gasoline Particulate Sensor Lines Incorrect Routing Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P226D - Particulate Filter Deteriorated/Missing Substrate Bank 1. P2453 - Particulate Filter Pressure Sensor "A" Circuit Range/Performance. Customers may experience the following: Check Engine warning lamp on in the Instrument Panel Cluster (IPC). This bulletin involves inspecting and possibly rerouting the gasoline particulate sensor lines.
Not applicable to vehicles built for US market.
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Flash: Amplifier (AMP) Diagnostic and System Updates Customers may experience one or more of the following: **Droning noises coming out of the speakers at specific RPMs that range from 1200 to 1800 RPM. Probability of occurence is most likely during cold ambient temperatures.** High pitched noise at start up or idle under cold conditions. This bulletin involves updating the AMP with the latest available software.
Not applicable to vehicles built for US market.
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R1H Radio U40.20 USB Software Update - Korea Customers may experience one or more of the following: **T-maps navigation feature is intermittently not available due to map loading. When the navigation speed alarm margin is set and the while driving the vehicle between the speed limit and the set margin, the navigation speed alarm will sound off continuously and the user is unable to control the volume. After setting a navigation destination and then the customer is following the navigation route, the navigation system will stop operating. Navigation touch screen menu is inoperable after setting a navigation destination. The home screen widget will be black and the navigation display map will no longer show the navigation route.** WI-FI Software update pop up is being triggered in non connected vehicles. Vehicle Forward Collision Warning must have two options: OFF/ Warning + Active Braking. Temperature shows at upper left and right of center display highlights opposite side of what temperature hard switch is pressed. Affects RHD only. With key on and radio on, The radio display freezes then restarts (Rearview Camera (RVC) functions normally). Radio is taking more than one minute to start after starting the engine (RVC functions normally). System displays a blank screen in E-Hybrid tab when user switches into dark-theme mode (RVC functions normally). This bulletin involves inspecting and if required, updating the radio software level to **U40.20**. Depending on the radio's current software level the radio may need a one or two USB update
Not applicable to vehicles built for US market.
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R1H Radio U40.20 USB Software Update Customers may experience one or more of the following: **Temperature displayed in the radio display and rear HVAC are mismatched.** Wi-fi Software update pop-up is being triggered in non connected vehicles. Radio freezes and then restarts. Head Unit (HU) freezes and then restarts. HU is taking more than one minute to start after starting the engine. System displays blank screen in E-Hybrid tab when user switched to dark theme mode. Rearview Camera (RVC) functions normally. This bulletin involves inspecting and if required, updating the radio software level to **U40.20**. Depending on the radios current software level the radio may need a one or two step USB update
Not applicable to vehicles built for US market.
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R1H Radio U33.43 USB Software Update Customers may comment on one or more of the following: WI-FI Software update pop up is being triggered in non connected vehicles. Vehicle Forward Collision Warning must have two options: OFF/ Warning + Active Braking. Temperature shows at upper left and right of center display highlights opposite side of what temperature hard switch is pressed. Affects RHD only. With key on and radio on, The radio display freezes then restarts. Radio is taking more than one minute to start after starting the engine. System displays a blank screen in E-Hybrid tab when user switches into dark-theme mode This bulletin involves inspecting and if required, updating the radio software level to U33.43. Depending on the radios current software level the radio may need a one or two step USB update
Valve Body Replacement Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must...
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exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): U0101 - Lost Communication With The Transmission Control Module (TCM). U0402 - Implausible Data Received From TCM. U0418 - Implausible Data Received From Brake System Control Module 1. Customers may also comment on the following: Vehicle will go in limp-in mode. After the vehicle enters limp-in mode and has been shifted into Park, the vehicle will not shift into a forward or reverse gear This bulletin involves replacing the transmission valve body assembly.
Valve Body Replacement Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must...
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exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): U0101 - Lost Communication With The Transmission Control Module (TCM). U0402 - Implausible Data Received From TCM. U0418 - Implausible Data Received From Brake System Control Module 1. Customers may also comment on the following: Vehicle will go in limp-in mode. After the vehicle enters limp-in mode and has been shifted into Park, the vehicle will not shift into a forward or reverse gear. This bulletin involves replacing the transmission valve body assembly.
Not applicable to vehicles built for US market.
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R1H Radio U33.43 USB Software Update Customers may experience one or more of the following: Wi-fi Software update pop-up is being triggered in non connected vehicles. Radio freezes and then restarts. Head Unit (HU) freezes and then restarts. HU is taking more than one minute to start after starting the engine. System displays blank screen in E-Hybrid tab when user switched to dark theme mode. This bulletin involves inspecting and if required, updating the radio software level to U33.43. Depending on the radios current software level the radio may need a one or two step USB update.
Engine Rattle Noise
MODULE - ENGINE CONTROLLER
To inform dealers about the 850RE valve body PN: R8348504A connector: the original 16-pin connector included six pins...
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that were not used in this application. To simplify the design, the connector has been optimized and updated to a 10-pin configuration.
Engine Cylinder Block Porosity Inspection - Engine Cold Start Rough Idle Customers may experience the following: Rough...
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engine idle when cold starting the engine. Low coolant level in coolant recovery bottle.
When replacing a camshaft and parts kit (P/N 68661146xx and/or 68661147xx), it is NOT necessary to order the...
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roller-finger followers (rocker arms) separately, as these are included in the camshaft parts kit.
Check Engine Lamp On.
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Warning Messages in the Cluster. U0131 Lost Communication with Power Steering Control Module Set.
VALVE - CHECK
ADJUSTER Valve Lash Customer's complaint may include a ticking noise coming from the engine.
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Technician's observations can refer to spongy or stuck hydraulic lash adjusters. Exhaust lash adjusters found with a "spongy" condition (compressible plunger) leading to the assumption of being defective/malfunctioning. EXHAUST lash adjusters are designed to be COMPRESSIBLE by hand. Intake lash adjusters found with a stiff or stuck condition (non-compressible plunger) leading to the assumption of being defective/malfunctioning. INTAKE lash adjusters are designed to be NON COMPRESSIBLE by hand. Do Not Replace EXHAUST lash adjusters when the following condition is present: should be compressible, but they will exert a reactionary spring force during compression and return to full expansion without a compression force. Do Not Replace INTAKE lash adjusters when the following condition is present: should feel very firm and difficult to compress. Once the correct functioning of the intake and exhaust lash adjusters is validated with the procedure above, refer to the Service Manual "HYDRAULIC LIFTER(S) NOISE DIAGNOSIS" procedure. After the corresponding service procedures from the Service Manual involving the Lash Adjusters have been conducted, refer to the detailed instructions in the Service Manual to diagnose and/or service any other component.
"12 Channel Amplifier Popping Noise Sound Customers may experience the following: Popping sound coming from the speakers during engine start/run.
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This bulletin involves replacing the Audio Amplifier."
Underhood start/stop safety The customer may experience a Malfunction Indicator Lamp (MIL) illumination.
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Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC): - P152E Engine -Hood Switch 2 Circuit High. - DTC P152F Customers may also experience: - Start/Stop system warning light. - Start/Stop inoperable. - Remote start inoperable. Diagnosis: - Using a Scan Tool (wiTECH) with the appropriate Diagnostic Procedures available in DealerCONNECT/Service Library, verify all related systems are functioning as designed. If DTCs or symptom conditions, other than the one listed are present, record the issues on the repair order and repair as necessary before proceeding further with this bulletin. - If any vehicle exhibits any of the symptoms listed above in the customer symptom section, perform the Repair Procedure. - Special Tools/Equipment: wiTECH or equivalent. Repair Procedure: 1. Open the hood and locate the hood switch 2. Push in on the two locking tabs and pull them out. 3. Disconnect the wire connector from the switch. 4. Connect the wires to the same hood switch. 5. Push the switch back into the hold until both lock tab are engaged. 6. Clear all DTCs that may have been set in any module during this repair procedure. 7. In case the P152F/P152E DTCs persist, repeat the procedure with a new/spare/known good switch and repeat steps 5 and 6. 8. Replace switch installed during previous step for the original switch of the vehicle. If DTCs P152F/P152E are not present, leave the original switch installed and do not document the change of the switch in the repair process/narrative.
"Valve Body Replacement Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must...
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exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): U0101 - Lost Communication With The Transmission Control Module (TCM). U0402 - Implausible Data Received From TCM. U0418 - Implausible Data Received From Brake System Control Module 1. Customers may also comment on the following: Vehicle will go in limp-in mode. After the vehicle enters limp-in mode and has been shifted into Park, the vehicle will not shift into a forward or reverse gear This bulletin involves replacing the transmission valve body assembly."
"Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL)...
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illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0629 - Fuel Pump Control Circuit High. P0171 - Fuel system Lean. P0087 - Fuel Rail Pressure Too Low Bank 1. P16F0-00 - SPI Comm Hardware Fault. Customers may also experience one or more of the following: **Engine No Start.** The rear shafts can be damaged from pressing the accelerator while in gear with the Electronic Parking Brake (EPB) applied. Oxygen sensors can give wrong values entering EV mode. False fault detection is possible. The Instrument Panel Cluster (IPC) is unable to calculate the instantaneous fuel economy when under heavy acceleration. Variable Speed Fuel Pump doesnt operate after refuel **This bulletin involves inspecting and possibly updating the PCM with the latest available software.**"
"Misfire Diagnostic Trouble Codes (DTCs), Rough Idle, Valvetrain Noise Customers may experience a Malfunction Indicator...
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Lamp (MIL) illumination and the vehicle may exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0301 - Cylinder 1 Misfire. P0302 - Cylinder 2 Misfire. P0303 - Cylinder 3 Misfire. P0304 - Cylinder 4 Misfire. P0305 - Cylinder 5 Misfire. P0306 - Cylinder 6 Misfire. Customers may comment on one or more of the following: Rough idle. Valvetrain noise. "
3.6L PSU Long Block Misfire DTC codes and/or rough idle and/or valvetrain noise.
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Refer to SOL # S2509000004. It is also important to confirm that the vehicle being repaired has the latest calibration/software update for oil pump operation mode (high pressure mode) during engine start up. RU, VF, WL & WD vehicles already include the latest oil pump mode in all 25MY and beyond. 24MY service releases are also available. JL & JT were updated as a running change in 24MY and beyond (08/15/24 & 08/19/24 respectively). 24MY service releases available. DT was updated starting 25MY and beyond. If the vehicle to be repaired is a 24MY vehicle with a service release available, please follow the released service procedures to update to the corresponding calibration/software.
"Check Engine Lamp On.
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Diagnostic Trouble Code (DTC) P1D73 And Or P05AE For Active Grill Shutter (AGS)."
"A/C Blowing Warm Air Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must set...
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the following Diagnostic Trouble Code (DTC): B3A11 - A/C Refrigerant Expansion Valve Actuator Control Circuit Performance. Customer may also comment on the following: A/C system blowing warm air. This bulletin involves replacing the battery chiller."
Misfire DTCs, Rough Idle, Valvetrain Noise
AC REFRIGERANT EXPANSION VALVE ACTUATORAC INOP With DTC B3A11 - AC REFRIGERANT EXPANSION VALVE ACTUATOR CONTROL...
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PERFORMANCE
VALVE - OIL CONTROL
Engine Rattle Noise
AC INOP With DTC B3A11 - AC REFRIGERANT EXPANSION VALVE ACTUATOR CONTROL PERFORMANCE
"MODULE Steering Control Before replacing the steering column control module (SCCM) due to wipers inop, wipers not...
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turning off, wipers not returning to position, heated steering wheel not working and/or steering controls inop, please follow these steps: 1.- Review if there is any active DTC. Refer to service library procedure and follow diagnosis steps. 2.- If failure still present, make sure all the switches', horn's, heated steering wheel, airbag's harness are properly connected and there is no corrosion or pinching, disconnect the switches & reconnect them, and reverify the issue. 3.- Verify if failure is still present, review if there is lack of communication between SCCM and BCM. For example, activate turn signals or wipers. 4.- Read at the BCM diagnosis session if BCM is receiving information from SCCM. Through diagnosis review if activation from horn, wipers or turn signal is requested and are working. 5.- Disconnect the SCCM fuse for around 30s,and repeat the previous steps to see if failure still present. 6.- Do a hard reset to BCM and evaluate if any DTC is set. Retest if failure still present. Review the active DTCs. 7.- Before replacing the SCCM disconnect it and reconnect it again. Note: Wipers position is not controlled by SCCM, verify motor wiper status if issue continues. If request from SCCM is sent to BCM, then verify if the communication to wipers is not working properly. If there are no DTC's active, physical defects, steering controls inop, wipers inop, heated steering wheel inop, then SCCM does not need to be replaced."
AC INOP With DTC B3A11 - AC REFRIGERANT EXPANSION VALVE ACTUATOR CONTROL PERFORMANCE
Engine Noise
3.6L PSU Long Block Misfire DTC codes and/or rough idle and/or valvetrain noise.
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These conditions may be related to worn intake camshaft high lift lobe(s), and intake rocker arm(s) high lift slider. High mileage failure (10,000-60,000 miles). 1. Remove the valve cover(s) per the released service procedures. The use of a stethoscope or DTC specific cylinder misfire codes can help to locate the condition to the left or right bank. 2. Once it has been visually confirmed that there is wear on the high lift intake lobe(s) & rocker arm(s) slider, there is a special service kit for this type of repair which should be used, instead of replacing the complete engine/long block. This kit contains the parts required for the repair (intake cam, rocker arms, sealer and gaskets). Once it is confirmed that the repair will be done using the camshaft/Rocker arms kit, it is also important to confirm that the vehicle being repaired has the latest calibration/software update for oil pump operation mode (high pressure mode) during engine start up. RU, VF, WL & WD vehicles already include the latest oil pump mode in all 25MY and beyond. 24MY service releases are also available. JL & JT were updated as a running change in 24MY and beyond (08/15/24 & 08/19/24 respectively). 24MY service releases available. DT was updated starting 25MY and beyond. If the vehicle to be repaired is a 24MY vehicle with a service release available, please follow the released service procedures to update to the corresponding calibration/software update.
AC INOP With DTC B3A11 - AC REFRIGERANT EXPANSION VALVE ACTUATOR CONTROL PERFORMANCE
Engine Rattle Noise
"Oil Leaking From Oil Filter Area Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the...
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vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): P06DD - Engine Oil Pressure Control Circuit Stuck Off. Customers may comment on the following: Oil found on the ground beneath the vehicle. "
Check Engine Lamp On.
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Warning Messages In The Cluster. U0131 Lost Communication With Power Steering Control Module Set.
"3.6L PSU Long Block Misfire DTC codes and/or rough idle and/or valvetrain noise.
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These conditions may be related to worn intake camshaft high lift lobe(s), and intake rocker arm(s) high lift slider. High mileage failure (10,000-60,000 miles). 1. Remove the valve cover(s) per the released service procedures. The use of a stethoscope or DTC specific cylinder misfire codes can help to locate the condition to the left or right bank. 2. Once it has been visually confirmed that there is wear on the high lift intake lobe(s) & rocker arm(s) slider, there is a special service kit for this type of repair which should be used, instead of replacing the complete engine/long block. This kit contains the parts required for the repair (intake cam, rocker arms, sealer and gaskets)."
THROTTLE BODY
Buzz Squeak Rattle (BSR) Noise At Idle.
"Flash: Transmission Control Module (TCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL)...
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illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0810-00 - Clutch Position Control Error. P16F0-00 - SPI Comm Hardware Fault. Customers may also comment on one or more of the following: K0 Adaptation routine runs when vehicle stationary and EV Mode. Vehicle loses propulsion capability. Service transmission warning indicator is on. NOTE: Require key cycle to recover. Shifts rough occasionally when coming down to a stop. Shifts rough occasionally when accelerating. Shifts rough when transitioning from EV to Hybrid operation on low SoC. Shifts rough when engines starts. On part throttle accelerations with little to no battery available the transition from battery power to engine on is harsh and abrupt. The engine oil life on dashboard drops down too fast when the engine oil dilution reaches high level without the ability to recover. This bulletin involves reprogramming the TCM with the latest available software."
Turbocharger Kit Please note many parts of the Turbo Assembly can be serviced separately and complete turbo replacement may not be necessary.
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If the Turbo is being replaced for a noise or a rattle, inspect the wastegate for binding. The actuator kit is serviced separately. If the turbo is being replaced for an oil leak concern, please inspect the area around the turbo oil feed oring for a leak. The o-ring is serviced separately
Tapping, Knocking Type Noise/Vibration While Driving.
Click Or Clicking Noise From Under Hood Near The Fast Down Leveling Valve.
SHIFTER The service shifter message comes on in the cluster and the lever gets stuck in park "P" and it can be present...
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the follwoing DTC: - U11E3 - TCM Lost communication with ESM on D-PT CAN - U0103 - Lost communication with Electric Gear Shift Module - U0101- Lost communication with DTCM - U0418 - Implausible Data Received From Brake System Control Module - U0402 - Implausible data received from TCM **NOTE: Prior any shifter replacement Refer to TSB-4582 2024-2025 WS - Valve Body Replacement. Recomended Diagnosis procedure: 1. Confirm if U0101 -Lost Communication with TCM or U0418 -Implausible Data Received From Brake System Control Module are present, if so check the Valve Body CAN Terminals any corrosion. 2. Check the wiring connectors between the ESM and the TCM and check voltage. 3. Check the pin header for the ESM for any bent pins. 4. If wiring and voltage are good and the DTCs (U11E3 - TCM Lost communication with ESM on D-PT CAN & U0103 - Lost communication with Electric Gear Shift Module) are still present, erase them with the scan tool. Reset ECU. 5. if DTCs for loss communication are still active at the ESM and you are still unable to shift then replace the Shifter module.
Tapping, Knocking Type Noise/Vibration While Driving.
"Flash: Powertrain Control Module (PCM) Updates **Customers must experience a Malfunction Indicator Lamp (MIL)...
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illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Code (DTC): **P2066 - Fuel Level Sensor 2 Performance.** C053D - Brake Pressure Sensor 1 Performance. **Customers may experience one or more of the following: When the driver attempts to override the Electric Park Brake (EPB) while it remains engaged due to an unbuckled seatbelt in Drive or Reverse, the high torque request with the park brake engaged may lead to a damaged or broken Rear Drive Unit (RDU). MIL illuminates when fueling the vehicle while the engine is running. Lower fuel economy reported by the Instrument Panel Cluster (IPC). Rough engine idle during warm up. Engine shuts off while idling in park.** This bulletin involves reprogramming the PCM with the latest available software. "
"Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination.
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Upon further investigation the technician must find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: **P0629 - Fuel Pump Control Circuit High. P0171 - Fuel system Lean. P0087 - Fuel Rail Pressure Too Low - Bank 1.** P16F0-00 - SPI Comm Hardware Fault. Customers may also experience one or more of the following: **The rear half shafts are damaged due to pressing the accelerator in drive with the Electric Parking Brake (EPB) applied. The Oxygen Sensor (02) can give wrong values when entering EV mode, triggering a false MIL. The Instrument Cluster Panel (ICP) unable to calculate the instantaneous fuel economy under heavy acceleration. Variable Speed Fuel Pump inoperative after refueling (no start).** Intelligent sign recognition is not working properly causing degradation in active speed limiting functionality (IAP Only). Shifts rough occasionally when coming down to a stop. Shifts rough occasionally when accelerating. Shifts rough when transitioning from EV to Hybrid operation on low SoC. Shifts rough when engines starts. On part throttle accelerations with little to no battery available the transition from battery power to engine on is harsh and abrupt. The engine oil life on dashboard drops down too fast when the engine oil dilution reaches high level without the ability to recover. This bulletin involves reprogramming the PCM, Transmission Control Module (TCM) and the Auxiliary Hybrid Control Processor (AHCP) also known as Power Inverter Module (PIM), with the latest available software."
AC INOP With DTC B3A11 - AC REFRIGERANT EXPANSION VALVE ACTUATOR CONTROL PERFORMANCE
Turbocharger Kit Please note many parts of the Turbo Assembly can be serviced separately and complete turbo replacement may not be necessary.
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If the Turbo is being replaced for a noise or a rattle, inspect the wastegate for binding. The actuator kit is serviced separately. If the turbo is being replaced for an oil leak concern, please inspect the area around the turbo oil feed o-ring for a leak. The o-ring is serviced separately.
"Engine Ticking Noise Customers may experience the following: Engine makes an abnormal ticking noise.
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There may be Diagnostic Trouble Codes (DTCs) present. "
"Motor Generator Unit (MGU) Replacement Customers may experience a Malfunction Indicator Lamp (MIL) illumination.
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Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set: P1B0F-00 - Drive Motor A Position Sensor Offset Incorrect. Customers may experience one or more of the following: Vehicle goes into limp home mode. Vehicle does not start. This bulletin involves inspecting the MGU serial number and possibly replacing the MGU as needed."
Suspected Engine Coolant Leak
"Flash: Transmission Control Module (TCM) Updates **Customers must experience a Malfunction Indicator Lamp (MIL)...
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illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs):** P0810-00 - Clutch Position Control Error. P16F0-00 - SPI Comm Hardware Fault. Customers may also comment on one or more of the following: K0 Adaptation routine runs when vehicle stationary and EV Mode. Vehicle loses propulsion capability. Service transmission warning indicator is on. NOTE: Require key cycle to recover. Shifts rough occasionally when coming down to a stop. Shifts rough occasionally when accelerating. Shifts rough when transitioning from EV to Hybrid operation on low SoC. Shifts rough when engines starts. On part throttle accelerations with little to no battery available the transition from battery power to engine on is harsh and abrupt. The engine oil life on dashboard drops down too fast when the engine oil dilution reaches high level without the ability to recover. **This bulletin involves reprogramming the TCM with the latest available software.** NOTE: **Please be sure that the 04B recall is completed prior to performing this TSB. This TCM software update is covered by the 04B recall if still incomplete.**"
Suspected Engine Coolant Leak
"Latch, Front Door For doors that won't open from fnterior, cable dislodged or door latch cables coming loose.
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Engineering is looking to collect pictures of the latches and cables as they are found by the dealers. These pictures will help us understand why they are coming lose, to develop a corrective action plan. Please submit pictures to the DID system."
FCA Caribbean Warranty Bulletin ID-24-07 FFB Prog Engine, Trans, Axle Assemblies/ Prop Shafts, Exhaust, Cooling, A/C,...
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Brakes, 2022-2024 Jeep Grand Cherokee (WL) PHEV
"VALVE BODY & CONTROL UNIT Transmission Ensure clutch pressure check has been completed and documented prior to valve...
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body replacement."
"PUMP WATER For 2016-2024MY 3.6L Pentastar Upgrade with suspected coolant leak.
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PRIOR TO PERFORMING ANY WATER PUMP REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2307000002. Please submit pictures of the leak area thru the DIDI process outlined in the STAR Online document. NOTE: Some coolant residue may be found at the water pump weep hole plug area which may be normal, but coolant should not be dripping from this location. If unsure about, use the Pressurized Coolant System Inspection process as found in the Dealer Connect Cooling Diagnosis and Testing Procedures."
Flash: Transmission Control Module (TCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination.
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Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set in the Hybrid Control Processor (HCP) module: ? P16F0-00 - SPI Comm Hardware Fault. Customers may also comment on one or more of the following: ? Shifts rough occasionally when coming down to a stop. ? Shifts rough occasionally when accelerating. ? Shifts rough when transitioning from EV to Hybrid operation on low SoC. ? Shifts rough when engines starts. ? On part throttle accelerations with little to no battery available the transition from battery power to engine on is harsh and abrupt. ? The engine oil life on dashboard drops down too fast when the engine oil dilution reaches high level without the ability to recover. This bulletin involves reprogramming the TCM, Powertrain Control Module (PCM) and the Auxiliary Hybrid Control Processor (AHCP) also known as Power Inverter Module (PIM), with the latest available software.
Flash: Powertrain Control Module (PCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination.
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Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set in the Hybrid Control Processor (HCP) module: ? P16F0-00 - SPI Comm Hardware Fault. Customers may also comment on one or more of the following: ? Shifts rough occasionally when coming down to a stop. ? Shifts rough occasionally when accelerating. ? Shifts rough when transitioning from EV to Hybrid operation on low SoC. ? Shifts rough when engines starts. ? On part throttle accelerations with little to no battery available the transition from battery power to engine on is harsh and abrupt. ? The engine oil life on dashboard drops down too fast when the engine oil dilution reaches high level without the ability to recover. This bulletin involves reprogramming the PCM, Transmission Control Module (TCM) and the Auxiliary Hybrid Control Processor (AHCP) also known as Power Inverter Module (PIM), with the latest available software.
Flash: Hybrid Control Processor (HCP) and Auxiliary Hybrid Control Processor (AHCP) Updates Customers may experience a...
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Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set in the Hybrid Control Processor (HCP) module: ? P16F0-00 - SPI Comm Hardware Fault. Customers may also comment on one or more of the following: ? Shifts rough occasionally when coming down to a stop. ? Shifts rough occasionally when accelerating. ? Shifts rough when transitioning from EV to Hybrid operation on low SoC. ? Shifts rough when engines starts. ? On part throttle accelerations with little to no battery available the transition from battery power to engine on is harsh and abrupt. ? The engine oil life on dashboard drops down too fast when the engine oil dilution reaches high level without the ability to recover. This bulletin involves reprogramming the Powertrain Control Module (PCM), Transmission Control Module (TCM) and the AHCP also known as Power Inverter Module (PIM), with the latest available software.
R1H Radio Software Update to T25.50 The customer may experience the one or more of the following: Amplifier module sets...
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Diagnostic Trouble Code (DTC) U0485 - Implausible Data Received Set. Radio reset (Rearview camera functions normally). Voice Recognition (VR) inoperable. Wireless CarPlay inoperable. Audio sources inoperable. Display switches to Nav on VR prompt. Vehicle Positioning (Lat/Long) inoperable. Surround View Camera inoperable (Rearview camera functions normally). Unable to exit FamCam. Audio Repetition inoperable. Electric vehicle pages inoperable. Translated text is incorrect. Profile avatar changes in Valet Mode. Display does not return to idle mode after call. Dynamic rear view camera guidelines inoperable. FOTA popup won?t dismiss. Ambient Lights Setting noperable. Call Status on after all ended Favorites available in valet mode. SXM? Favorites inoperable. Tutorial App inoperable. Audio Repetition stops during incoming calls. Unable to connect second device. Unable to exit Seat Comfort popup. Seat Comfort graphic incorrect. Headphone button for front passenger display inoperable. Schedule update inoperable. USB media source inoperable on front passenger display. SXM? inoperable. Wireless Android Auto inoperable. Media sources duplicated. Audio unmuted at door close. Radio freeze (Rearview camera functions normally). Radio input lagging. Navigation active with no active route. Scheduled cabin cooling inoperable. Incorrect phone repetition displayed. Navigation routing inoperable. Unable to exit electric vehicle Pages. Comfort softkeys incorrect. Comfort graphic overlap. Unable to change audio sources. Audio sources unavailable after profile switch. No incoming call popup on Uconnect phone. FamCam image in black and white. SOS call status banner remains after call ended. Press and hold noperable on comfort temperature slider. Display input lagging after CarPlay is connected. Changed to unselected audio source. Setting preferences not save
Radio Over The Air S26.18 Updating to T25L Software Version Customers may experience one or more of the following: ...
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Amplifier module sets Diagnostic Trouble Code (DTC) U0485 - Implausible Data Received Set. Radio reset (Rearview camera functions normally). Voice Recognition (VR) inoperable. Wireless CarPlay inoperable. Audio sources inoperable. Display switches to Nav on VR prompt. Vehicle Positioning (Lat/Long) inoperable. Surround View Camera inoperable (Rearview camera functions normally). Unable to exit FamCam. Audio Repetition inoperable Electric vehicle pages inoperable. Translated text is incorrect. Profile avatar changes in Valet Mode. Display does not return to idle mode after call. Dynamic rear view camera guidelines inoperable. FOTA popup won't dismiss. Ambient Lights Setting inoperable. Call Status on after all ended Favorites available in valet mode. SXM Favorites inoperable. Tutorial App inoperable. Audio Repetition stops during incoming calls. Unable to connect second device. Unable to exit Seat Comfort popup. Call does not end on the Instrument Panel Cluster (IPC). Seat Comfort graphic incorrect. Headphone button for front passenger display inoperable. Schedule update inoperable. USB media source inoperable on front passenger display. SXM inoperable. Wireless Android Auto inoperable. Media sources duplicated. Audio unmuted at door close. Radio freeze (Rearview camera functions normally). Radio input lagging. Navigation active with no active route. Scheduled cabin cooling inoperable. Incorrect phone repetition displayed. Navigation routing inoperable. Unable to exit electric vehicle Pages. Comfort softkeys incorrect. Comfort graphic overlap. Unable to change audio sources. Audio sources unavailable after profile switch. No incoming call popup on Uconnect phone. FamCam image in black and white. SOS call status banner remains after call ended. Press and hold inoperable on comfort temperature slider. Setting preferences will not return to default.
Verifying Camshaft Diagnosis
No Crank and Various Electronics Inoperable Customers may experience one or more of the following: ? Engine no crank/no start.
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? Horn continually sounds. This bulletin involves inspecting the PDC for traces of coolant and possibly replacing the under hood PDC.
Check Engine Lamp On.
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Warning Messages In The Cluster. U0131 Lost Communication With Power Steering Control Module Set.
PUMP Water For 2016-2024MY 3.6L Pentastar Upgrade with suspected coolant leak.
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PRIOR TO PERFORMING ANY WATER PUMP REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2307000002. Please submit pictures of the leak area thru the DIDI process outlined in the STAR Online document. NOTE: Some coolant residue may be found at the water pump weep hole plug area which may be normal, but coolant should not be dripping from this location. If unsure about, use the Pressurized Coolant System Inspection process as found in the Dealer Connect Cooling Diagnosis and Testing Procedures.
Radio Over The Air S26.18 Updating to T25L Software Version Customers may experience one or more of the following: ?...
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Amplifier module sets DTC U0485 - Implausible Data Received Set. ? Radio reset (Rearview camera functions normally). ? Voice Recognition (VR) inoperable. ? Wireless CarPlayT inoperable. ? Audio sources inoperable. ? Display switches to Nav on VR prompt. ? Vehicle Positioning (Lat/Long) inoperable. ? Surround View Camera inoperable (Rearview camera functions normally). ? Unable to exit FamCam. ? Audio Repetition inoperable. ? Electric vehicle pages inoperable. ? Translated text is incorrect. ? Profile avatar changes in Valet Mode. ? Display does not return to idle mode after call. ? Dynamic rear view camera guidelines inoperable. ? FOTA popup won?t dismiss. ? Ambient Lights Setting inoperable. ? Call Status on after all ended Favorites available in valet mode. ? SXMT Favorites inoperable. ? Tutorial App inoperable. ? Audio Repetition stops during incoming calls. ? Unable to connect second device. ? Unable to exit Seat Comfort popup. ? Call does not end on the Instrument Panel Cluster (IPC). ? Seat Comfort graphic incorrect. ? Headphone button for front passenger display inoperable. ? Schedule update inoperable. ? USB media source inoperable on front passenger display. ? SXMT inoperable. ? Wireless Android Auto inoperable. ? Media sources duplicated. ? Audio unmuted at door close. ? Radio freeze (Rearview camera functions normally). ? Radio input lagging. ? Navigation active with no active route. ? Scheduled cabin cooling inoperable. ? Incorrect phone repetition displayed. ? Navigation routing inoperable. ? Unable to exit electric vehicle Pages. ? Comfort softkeys incorrect. ? Comfort graphic overlap. ? Unable to change audio sources. ? Audio sources unavailable after profile switch. ? No incoming call popup on Uconnect phone. ? FamCam image in black and white.
ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA).
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For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.
ROCKER ARM ASSY - ROLLER ROCKER Before replacing the intake or exhaust rocker arms due to an abnormal ticking noise,...
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please check that the INTAKE Hydraulic Lash Adjusters are not "collapsed". If a collapsed INTAKE HLA is found, replace all INTAKE HLAs on the suspect cylinder head. The noise can occur at low or high RPMs, and at low or high temperatures. There are no Diagnostic Trouble Codes (DTC)s present.
ENGINE ASSY - 3.6L AUTO TRANS Before replacing the engine due to an abnormal ticking noise, please check that the...
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INTAKE Hydraulic Lash Adjusters are not "collapsed". If a collapsed INTAKE HLA is found, replace all INTAKE HLAs on the suspect cylinder head. The noise can occur at low or high RPMs, and at low or high temperatures. There are no Diagnostic Trouble Codes (DTC)s present. CAUSE: INTAKE Hydraulic Lash Adjuster may have a manufacturing issue that can cause the plunger to stick, generating valvetrain noise.
No Crank and Various Electronics Inoperable Customers may experience one or more of the following: ? Engine no crank/no start.
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? Horn continually sounds. This bulletin involves inspecting the PDC for traces of coolant and possibly replacing the under hood PDC.
Check Engine Lamp On.
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Warning Messages In The Cluster. U0131 Lost Communication With Power Steering Control Module Set.
PUMP Water For 2016-2024MY 3.6L Pentastar Upgrade with suspected coolant leak.
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PRIOR TO PERFORMING ANY WATER PUMP REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2307000002. Please submit pictures of the leak area thru the DIDI process outlined in the STAR Online document. NOTE: Some coolant residue may be found at the water pump weep hole plug area which may be normal, but coolant should not be dripping from this location. If unsure about, use the Pressurized Coolant System Inspection process as found in the Dealer Connect Cooling Diagnosis and Testing Procedures.
Service Air Suspension Message On Customers may experience a Malfunction Indicator Lamp (MIL) illumination.
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Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set: ? C15A1-00 - Unable To Obtain Desired Ride Height. ? C1509-00 - Low Airmass. Customer may also comment on one or more of the following: ? Service Air Suspension message on in the Electronic Vehicle Information Center (EVIC). ? One corner of the vehicle is sagging. ? Vehicle may not be able to achieve desired ride height. This bulletin involves inspecting the air lines at the fast down leveling valve and possibly properly seating the air lines.
No Crank and Horn Continually Going Off Customers may experience one or more of the following: ? Engine no crank/no start.
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? Horn continually sounds off. This bulletin involves inspecting the PDC for traces of coolant and possibly replacing the under hood PDC.
Suspected engine coolant leak.
Oil Leak from Turbo Oil Return Tube Customers may experience the following: ? Oil leak from turbo oil return tube.
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This bulletin involves inspecting and if needed replacing the turbo oil return tube.
Flash: Transmission Control Module (TCM) Updates Customer may experience the following: ? Clunk or bump felt during an Engine Stop/Start (ESS) event.
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? Roughness in shifts between gears 1 & 2. This bulletin involves reprogramming the TCM with the latest available software.
Oil Leak from Turbo Oil Return Tube Customers may experience the following: ? Oil leak from turbo oil return tube.
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This bulletin involves inspecting and if needed replacing the turbo oil return tube.
MIL lamp-on. Engine noise, rattle.
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Misfire or rough running.
Customer?s complaint may include a message appearing in the cluster?s information center stating, ?See User?s Manual For...
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Proper Oil And Fuel? or ?Service Engine See Dealer?.
Engine makes an abnormal ticking noise.
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There may be Diagnostic Trouble Codes (DTCs) present.
Engine makes an abnormal ticking noise.
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There may be Diagnostic Trouble Codes (DTC)s present.
Water Quality When Mixed With Engine Coolant
Engine Ticking Noise Engine makes an abnormal ticking noise.
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There may be Diagnostic Trouble Codes (DTC)s present. This bulletin involves inspecting and if needed, replacing the intake HLAs. NOTE: **ALL VEHICLES ON THE RSU VIN LIST REQUIRE ALL 12 INTAKE HYDRAULIC LASH ADJUSTERS TO BE REPLACED**.
Flash: Drivetrain Control Module (DTCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) or warning lamp illumination.
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Upon further investigation the technician may find that the multiple Diagnostic Trouble Codes (DTCs) have been set: ? C1403-29 - Transfer Case Range Position Sensor-Signal Invalid. ? C14AA-62 - Transfer Case Motor Position Sensor Supply-Signal Compare Failure. This bulletin involves reprogramming the DTCM with the latest software available.
Occupant Restraint Controller For concern of DTC B767-49 Left Impact Pressure Sensor-Internal Failure OR DTC B2768-49...
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Right Impact Pressure Sensor-Internal Failure, prior to replacement of any components please contact engineering at FCA Redacted Content for further assistance. If no response in 15 minutes, proceed with repair.
Engine Ticking Noise Engine makes an abnormal ticking noise.
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There may be Diagnostic Trouble Codes (DTC)s present. This bulletin involves inspecting and if needed, replacing the intake HLAs.
Radio T25.50 USB Software Update The customer may describe one or more of the following: ? U0485-00 Implausible Data Received From Radio.
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? Native Voice Recognition (VR) session does not open with wake-up word or steering wheel button. ? USB playback inoperative. ? Wireless connectivity media playback inoperative. ? Radio resets. ? VR inoperative. ? Call does not end on the cluster. ? Seat comfort graphic incorrect. ? Wireless and Wired CarPlayT inoperative. ? Vehicle positioning (Lat/Long) inoperative. ? Audio sources inoperative. ? Profile avatar changes in valet mode. ? Electric Vehicle (EV) pages inoperative. ? Scheduled cabin cooling inoperative. ? Rear seat entertainment audio overlap. ? Black Screen (This will not affect back up camera operation). ? Unable to connect second wireless connectivity device. ? Assist call inoperative. ? Comfort graphic overlap. ? Translated text is incorrect. ? Comfort softkeys incorrect. ? Unable to exit seat comfort pop-up (This will not affect back up camera operation). ? Compass inoperative. ? Wireless connectivity disconnect. ? Display does not return to idle mode after call. ? Radio slow response. ? SXMT favorites inoperative. ? Display switches to Nav on VR prompt. ? Tutorial App inoperative. ? Unable to exit EV pages (This will not affect back up camera operation). ? Dynamic RVC guidelines inoperative. ? Unable to switch audio sources. ? European media source (DAB) available on North America vehicles. ? Wired CarPlayT inoperative. ? Audio sources unavailable after profile switch. ? Audio repetition stops during incoming calls. ? Schedule update inoperative. ? Radio screen freezes (This will not affect back up camera operation). ? Audio unmuted at door close. ? Audio loss. ? Setting preferences will not return to default. ? Surround view camera inoperative (This will not affect back up camera operation). ? FamCam image in black and white.
Hood Ajar Switch Inoperative The customer may experience a Malfunction Indicator Lamp (MIL) illumination.
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Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC): ? P152E - Engine Hood Switch 2 Circuit High. Customer may also experience the following: ? Start/Stop system warning light. ? Start/Stop inoperable. ? Remote start inoperable. This bulletin involves replacing the underhood switch.
Hood Ajar Switch Inoperative The customer may experience a Malfunction Indicator Lamp (MIL) illumination.
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Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC): ? P152E - Engine Hood Switch 2 Circuit High. Customer may also experience the following: ? Start/Stop system warning light. ? Start/Stop inoperable. ? Remote start inoperable. This bulletin involves replacing the underhood switch.
engine mount / heat shield Before replacing the engine mounts or engine heat shields for humming, droning, moaning, or...
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grinding type noise, verify the noise is not coming from the transfer case or rear driveshaft center bearing. Follow the diagnostic procedure outlined in the latest version of Star Online Publication S2303000001 prior to any repair.
Radio Over The Air S26.18 Updating to T25L Software Version Customers may experience one or more of the following: ?...
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Amplifier module sets DTC U0485 - Implausible Data Received Set. ? Radio reset (Rearview camera functions normally). ? Voice Recognition (VR) inoperable. ? Wireless CarPlayT inoperable. ? Audio sources inoperable. ? Display switches to Nav on VR prompt. ? Vehicle Positioning (Lat/Long) inoperable. ? Surround View Camera inoperable (Rearview camera functions normally). ? Unable to exit FamCam. ? Audio Repetition inoperable. ? Electric vehicle pages inoperable. ? Translated text is incorrect. ? Profile avatar changes in Valet Mode. ? Display does not return to idle mode after call. ? Dynamic rear view camera guidelines inoperable. ? FOTA popup won?t dismiss. ? Ambient Lights Setting inoperable. ? Call Status on after all ended Favorites available in valet mode. ? SXMT Favorites inoperable. ? Tutorial App inoperable. ? Audio Repetition stops during incoming calls. ? Unable to connect second device. ? Unable to exit Seat Comfort popup. ? Call does not end on the Instrument Panel Cluster (IPC). ? Seat Comfort graphic incorrect. ? Headphone button for front passenger display inoperable. ? Schedule update inoperable. ? USB media source inoperable on front passenger display. ? SXMT inoperable. ? Wireless Android Auto inoperable. ? Media sources duplicated. ? Audio unmuted at door close. ? Radio freeze (Rearview camera functions normally). ? Radio input lagging. ? Navigation active with no active route. ? Scheduled cabin cooling inoperable. ? Incorrect phone repetition displayed. ? Navigation routing inoperable. ? Unable to exit electric vehicle Pages. ? Comfort softkeys incorrect. ? Comfort graphic overlap. ? Unable to change audio sources. ? Audio sources unavailable after profile switch. ? No incoming call popup on Uconnect phone. ? FamCam image in black and white.
ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA).
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For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.
ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA).
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For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.
ROCKER ARM ASSY - ROLLER ROCKER Before replacing the intake or exhaust rocker arms due to an abnormal ticking noise,...
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please check that the INTAKE Hydraulic Lash Adjusters are not "collapsed". If a collapsed INTAKE HLA is found, replace all INTAKE HLAs on the suspect cylinder head. The noise can occur at low or high RPMs, and at low or high temperatures. There are no Diagnostic Trouble Codes (DTC)s present.
ENGINE ASSY - 3.6L AUTO TRANS Before replacing the engine due to an abnormal ticking noise, please check that the...
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INTAKE Hydraulic Lash Adjusters are not "collapsed". If a collapsed INTAKE HLA is found, replace all INTAKE HLAs on the suspect cylinder head. The noise can occur at low or high RPMs, and at low or high temperatures. There are no Diagnostic Trouble Codes (DTC)s present. CAUSE: INTAKE Hydraulic Lash Adjuster may have a manufacturing issue that can cause the plunger to stick, generating valvetrain noise.
Harsh Transition From Electric to Hybrid Mode Customers may experience one or more of the following: Harsh Shift Abrupt...
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or harsh transition from Electric Vehicle to Hybrid Engine mode. This bulletin involves performing a transmission quick learn with wiTECH.
Flash: Electric Power Steering (EPS) Module Updates The customer may experience the following: A low frequency EPS...
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motor noise during low speed steering maneuvers which may be more noticeable at higher ambient and system temperatures. This bulletin involves updating the EPS module with the latest available software.
Check Engine Lamp On.
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Warning Messages In The Cluster. U0131 Lost Communication With Power Steering Control Module Set.
Engine Oil - 0W20,Fluid - ATF+4,Engine Oil - 10W30,Engine Oil - 5W20,Engine Oil - 5W30
Harsh Transition From Electric to Hybrid Mode Customers may experience one or more of the following: ? Harsh Shift ?...
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Abrupt or harsh transition from Electric Vehicle to Hybrid Engine mode. This bulletin involves performing a transmission quick learn with wiTECH.
Warranty Bulletin D-22-08 Fast Feedback Program ? 3.0L I6 SO Twin Turbo Engine, 3.0L I6 HO Twin Turbo Engine, Exhaust...
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Systems, Turbocharger Assemblies, Fuel Components and Cooling Components - 2022 and 2023 Wagoneer and Grand Wagoneer (WS) (Rev. A)
Warranty Bulletin D-22-03 Fast Feedback Program - Engine, Transmission, Axle Assemblies/Prop Shafts, Exhaust, Cooling,...
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A/C, Brakes, Fuel, Electrical, PHEV Front-End Accessory Drive (FEAD) and EPT System Compoentns - 2022 and 2023 Jeep Grand Cherokee (WL) PHEV (Rev. A)
Seal, Crankshaft Oil, Rear,Retainer, Crankshaft Oil Seal US dealers only: If you are replacing the rear main seal due...
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to an oil leak, do NOT remove the seal from the retainer. Replace the seal and retainer (pn# 05086755A$) as a complete unit. Engineering needs to obtain the seals and retainers back for analysis without them having been disassembled. Once repairs are complete, please contact FCA Redacted Content to return the parts.
Harsh Transition From Electric to Hybrid Mode This bulletin involves performing a transmission quick learn with wiTECH.
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Customers may experience one or more of the following: Harsh Shift Abrupt or harsh transition from Electric Vehicle to Hybrid Engine mode.
Check Engine Lamp On.
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C053D Brake Pressure Sensor 1 Performance Stored In Powertrain Control Module.
Harsh Shift During Transition From Electric Vehicle (EV) To Hybrid Engine Mode.
Alternator Assy Prior to alternator removal: 1.
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Inspect & check all electrical connections to the alternator a. 2-way connector containing field control circuit & alternator sense voltage circuit. b. Unplug & plug-in the 2-way connector for field & sense circuit. Verify the connection is tight & check for any bent pins in alternator connector or damage to female terminals in connector. c. Check Alternator B+ Stud connection to be sure nut is securing positive cable terminal properly (i.e. nut is clamping terminal & connection is tight). d. Check fuse between the alternator B+ stud & PDC terminal to make sure it is not blown. e. Be sure to follow service manual sections on ALTERNATOR CONTROL CIRCUIT DIAGNOSTIC & ALTERNATOR SENSE CIRCUIT DIAGNOSTIC looking for any opens & shorts (to ground or battery voltage). 2. Check/verify all grounds in the charging circuit a. Check tightness of mounting bolts securing alternator to engine block. Alternator is a case ground component. b. Check main ground from engine to chassis; connection must be tight. c. Check battery ground cable connections are tight. d. Potentially, loosen alternator mounting bolts, without removing alternator, and re-tighten to torque specifications in service manual. e. After all steps above are complete, re-start engine & check charging system operation. 3. Verify that the Smart Charging System is not the reason for alternator low voltage & current output (Amps). a. Alternator charging can be suspended during engine idle operation because of the Smart Charge strategy. b. Refer to service manual section "System Operation - Smart Charging System". c. Refer to Star Case S2008000031 Rev A for low charging voltage & Smart Charge Mode Voltage Range diagram & mode descriptions. d. The alternator has no internal regulator; thus, has no smart circuitry. All alternator control signals come from ECM. 4. If alternator is faulty, remove alternator & mounting bolts. Return alternator with bolts to QEC for analysis.
VALVE KIT, A/C Expansion For a WL Grand Cherokee A/C performance concern, prior to replacing this part.
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Please contact FCA Redacted Content If no response in 15 minutes, proceed with repair.
STARTER, Engine Prior to starter removal: 1.
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Inspect and check all connections to the starter motor solenoid a. Unplug and plug-in the T50 1-way connector as needed to verify the connection is good & tight and check for any bent pin in the connection. b. Inspect the T30 connection (i.e. B+ M8 threaded stud & nut) for tightness to assure cable ring terminal connection is secured and tight (use torque spec per service manual). 2. Check/verify all grounds in the cranking circuit a. Check tightness of mounting bolts that secure starter to the engine block b. Check main ground from engine to chassis c. Check battery ground cable connections are clean and tight d.Potentially, loosen both starter motor bolts, without removing, and re-tighten to torque specifications in the service manual e. After all steps above are complete, attempt to crank the engine to verify if improvement has been made (i.e. the steps fixed the customer complaint) 3. Conduct the voltage drop test (starter feed circuit) per the service manual before removing the starter motor 4. Starter Removal: conduct the removal if above steps do not fix the complaint a. Conduct bench test by applying 12 volts to motor T30 and T50 connections (i.e. conduct simple free speed test) b. Free speed test should result in starter motor pinion travel to pinion stop and rotation with normal rotational noise (i.e. no grinding, scrapping, etc.) c. If any abnormal noise is present, replace the starter motor 5. During starter removal, also remove and replace the two starter mounting bolts. Return the bolts with starter motor for analysis at QEC and the supplier warranty analysis lab.
HEADLAMP ASSY Please contact engineer FCA Redacted Content prior to replacing, if no response within 15 minutes proceed...
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with repair.
Warranty Bulletin D-22-03 Fast Feedback Program - Engine, Transmission, Axle Assemblies/Prop Shafts, Exhaust, Cooling,...
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A/C, Brakes, Fuel, Electrical, PHEV Front-End Accessory Drive (FEAD) and EPT System Compoentns - 2022 and 2023 Jeep Grand Cherokee (WL) PHEV (Rev. A) (document published on 8/5/22 with incorrect date on communication of 8/4/22)
Warranty Bulletin D-22-03 Fast Feedback Program - Engine, Transmission, Axle Assemblies/Prop Shafts, Exhaust, Cooling,...
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A/C, Brakes, Fuel, Electrical, PHEV Front-End Accessory Drive (FEAD) and EPT System Compoentns - 2022 and 2023 Jeep Grand Cherokee (WL) PHEV (Rev. A) (document published on 8/5/22 with incorrect date on communication of 8/4/22)
Body & Paint
101 bulletinsHOSE - SUNROOF DRAIN
Passive Entry Exterior Door Handle Inoperative When Touched For Lock And Or Unlock.
LATCH - LIFTGATE
LATCH - LIFTGATE
ARMREST - REAR DOOR TRIM
Power Liftgate Noise During Gate Operation
Power Liftgate Is Inoperative or Wont Close.
Passive Entry Exterior Door Handle Inoperative When Touched For Lock And Or Unlock.
Rear Door Mounted Window Switch Button Is Inoperative, Stuck, Or Switch Button Does Not Return To Original Position...
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After Pushed.
Liftgate Lock Button Inoperative, Cluster Message Service Keyless System
Front Passenger and/or Rear Left and/or Rear Right Door Window Switches are Inoperative, Window Operation Works from the...
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Driver Master Switch
Windshield Wiper Blade Maintenance Customers may experience one or more of the following: Wiper blades that...
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chatter/streak/jump/skip/smear or make noise while traveling across the windshield.
Blind Spot Mirror Warning Inoperative Or Intermittently Inoperative.
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Service Blind Spot Message In Cluster.
Blind Spot Mirror Warning Inoperative Or Intermittently Inoperative.
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Service Blind Spot Message In Cluster.
Front Door Interior Panels: Warped Interior Door Panel / Broken Panel / Door Panel Not Fully Seated Observation: Would...
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observe that the interior door panel is not properly seated or attached. Panel(s) may appear warped or out of position in some areas. No signs of damage should be expected. How to diagnose: Visually inspect the door panel(s) for proper installation and check for the presence of broken or loose clips. Remove the panel and inspect clips and clip towers. Next step would be reinstalling the panel if visual inspection does not find any issues. Repair Procedure: Require a picture of the door panel(s) in the 'as found' condition so we can understand what warped means in the claims that are being created. After, check the door panel for proper installation and for the presence of broken or loose clips. Remove the panel, following normal servicing procedure, and inspect clips and clip towers. If any clips are broken or missing, replace prior to reinstalling original door. After confirmation that no loose/broken/damaged clips and/or clip towers, and reinstalling door panels does not correct issue, then a 'front door trim panel' kit / claim would be acceptable. In this case, Stellantis would like to request the panel back. How to validate fix: Verify that door has no loose/broken/damaged clips and/or clip towers. Replace any broken/missing clips where possible. Then validate that reinstalling the interior door panel addresses initial issue made within the claim.
Front Door Interior Panels: Warped Interior Door Panel / Broken Panel / Door Panel Not Fully Seated Observation: Would...
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observe that the interior door panel is not properly seated or attached. Panel(s) may appear warped or out of position in some areas. No signs of damage should be expected. How to diagnose: Visually inspect the door panel(s) for proper installation and check for the presence of broken or loose clips. Remove the panel and inspect clips and clip towers. Next step would be reinstalling the panel if visual inspection does not find any issues. Repair Procedure: Require a picture of the door panel(s) in the 'as found' condition so we can understand what warped means in the claims that are being created. After, check the door panel for proper installation and for the presence of broken or loose clips. Remove the panel, following normal servicing procedure, and inspect clips and clip towers. If any clips are broken or missing, replace prior to reinstalling original door. After confirmation that no loose/broken/damaged clips and/or clip towers, and reinstalling door panels does not correct issue, then a 'front door trim panel' kit / claim would be acceptable. In this case, Stellantis would like to request the panel back. How to validate fix: Verify that door has no loose/broken/damaged clips and/or clip towers. Replace any broken/missing clips where possible. Then validate that reinstalling the interior door panel addresses initial issue made within the claim.
Universal Garage Door Opener (UGDO) Inoperative, LED Indicator Lamps Not Illuminating
Sunroof Inoperative, Not Moving To Open Or Closed Positions.
C008E-00 Setting After Windshield Replacement
Exterior Rear View Mirror Stained And Will Not Clean.
Replacement Exterior Mirror Glass Connector Does Not Match For Blind Spot.
LATCH FRONT & REAR DOOR
Exterior Mirror Blind Spot LED Indicator Inoperative Or Will Not Turn Off.
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Diagnostic Trouble Code (DTC) B285F-11 And Or B285F-15 Set.
Exterior Rear View Mirror Stained And Will Not Clean.
Exterior Power Fold Mirror Does Not Travel To Full Extend or Fold Positions.
"Droning Humming Growling Noise Customers may comment on the following: Droning, humming or growling noises while in drive, park or neutral.
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This condition might disappear if the door is opened or a window is lowered down or when covering the Active Noise Cancellation (ANC) microphones This bulletin involves performing a PROXI Configuration Alignment."
Exterior Power Fold Mirror Does Not Travel To Full Extend or Fold Positions.
Door Latch, Handle And Ajar Additional Service Information.
Power Liftgate Is Inoperative or Wont Close.
"Instrument Panel Cluster (IPC) message Night Vision Unavailable Service Required or Loss of Night Vision "
"Right Front Door Glass Snowflaking The customer may comment on or one or more of the following: Bubbles or a snowflake...
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pattern on the right front door glass. This bulletin involves inspecting the right front door glass and possibly replacing the door glass."
Bracket - Fender Mounting
Front Passenger Side and Rear Window Door Window Switches are Inoperative, Window Operation Does Work from the Driver...
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Master Switch
LATCH - FRONT DOOR
BRACKET - FENDER MOUNTING
BRACKET - FENDER MOUNTING
Front Passenger, Rear right and/or Rear left Window Door Window Switches are Inoperative, Window Operation Does Work...
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from the Driver Master Switch
"Right Front Door Glass Snowflaking The customer may comment on or one or more of the following: Bubbles or a snowflake...
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pattern on the right front door glass. This bulletin involves inspecting the right front door glass and possibly replacing the door glass."
"Right Front Door Glass Snowflaking The customer may comment on or one or more of the following: Bubbles or a snowflake...
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pattern on the right front door glass. This bulletin involves inspecting the right front door glass and possibly replacing the door glass. "
"Right Front Door Glass Snowflaking The customer may comment on or one or more of the following: Bubbles or a snowflake...
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pattern on the right front door glass. This bulletin involves inspecting the right front door glass and possibly replacing the door glass. "
"Front Door Nameplate is Loose Customers may experience the following: The left, right or both front door nameplates or...
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flags are not adhering (loose) to the door panel. Letters may have fallen off Fig. 1 from the nameplate assembly. This bulletin involves inspecting both front door nameplate assemblies for missing or loose letters/flag and possibly replacing one or both front door nameplate assemblies."
Doors Will Not Open From Handle(s)
Power Liftgate Responds Erratically to Operational Commands After Service Procedures
LATCH - FRONT DOOR/REAR DOOR
Power Liftgate Inoperative Or Intermittently Will Not Open Or Close.
Rattle Buzz Noise From Door Area
Camera - Rr view digital If a vehicle comes in with a Digital Rear View Mirror not working, please contact FCA REDACTED...
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CONTENT If no response in 15 minutes, proceed with the repair. ~ Please take digital pictures of the what the failure looks like and the fix. Then email all pictures to FCA REDACTED CONTENT
Dual-Pane Sunroof Leaking This bulletin involves replacing the dual-pane wind deflector assembly with an updated...
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design.
Rattle Squeak Noise From Sunroof Area
Water Leak In D Pillar Lift Gate Area.
Rear Power Window Switch Controls Both Rear Windows, Front Window Master Switch Will Not Operate the Rear Window
Power Folding Mirror Makes Noise When Pivoting.
Dual-Pane Sunroof Leaking This bulletin involves replacing the dual-pane wind deflector assembly with an updated...
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design.
Rattle Squeak Noise From Sunroof Area
Water Leak In Cargo Area.
Water Leak In Rear Of Vehicle Near The Liftgate.
Outer Tail Lamp Front Edge Has A Gap To The Quarter Panel Or Tail Lamp Appears Loose.
Water Entering Rear Of Vehicle At Liftgate Striker Area.
Glass, Rear Door Right If the rear side door glass has flaws such as delamination, distortion, or cracking, please contact FCA redacted content.
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If no response in 15 minutes, proceed with repair. Please take pictures of the affected area of the glass and email the pictures to FCA Redacted Content
GLASS, Front Door If the front side door glass has flaws such as delamination, distortion, or cracking, please contact FCA Redacted Content.
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If no response in 15 minutes, proceed with repair. Please take pictures of the affected area of the glass and email the pictures to FCA Redacted Content
Driver Side Exterior Mirror Scratches Scratches on the driver side power folding mirror bracket.
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This bulletin involves inspecting the driver side exterior power folding mirror bracket and possibly replacing the driver side folding mirror if scratches are found.
Buzz Squeak Rattle (BSR) from the cowl or instrument panel area over bumps or turning.
Buzz Squeak Rattle (BSR) From Door.
Buzz Squeak Rattle (BSR) Noise From Sunroof Area.
CONSOLE Overhead For concern of sunglass holder won't stay closed, WL OVERHEAD CONSOLE NOW OFFERS THE SUNGLASS BIN AS A SEPERATE SERVICEABLE PART.
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The Sunglass Bin on the Overhead console as a separate Serviceable component COLOR PNs: 7TE35TX7A$, 7TE35DX8A$
SEAL Sunroof Glass Prior to replacing sunroof weatherstrip for water leak complaint, please take photos of the sunroof...
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weatherstrip condition in the vehicle and email them to FCA Redacted Content. Please don't remove and repair sunroof glass or the weatherstrip separately. Please return the sunroof glass with the weatherstrip to QEC for analysis. Please include the following info in your email: VIN, first name and last name, Dealer code, Service Manager name, Phone number or email address. If no response received in 15 minutes, proceed with repair and part return to QEC.
Front Door Nameplate is Loose The left, right or both front door nameplates or flags are not adhering (loose) to the door panel.
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Letters may have fallen off (Fig. 1) from the nameplate assembly. This bulletin involves inspecting both front door nameplate assemblies for missing or loose letters/flag and possibly replacing one or both front door nameplate assemblies.
Right Front Door Glass Snowflaking Bubbles or a snowflake pattern on the right front door glass.
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This bulletin involves inspecting the right front door glass and possibly replacing the door glass.
Buzz Squeak Rattle (BSR) From McIntosh Front Door
Hood Bumper Broken Or Feels Loose.
Noise from the roof.
Buzz, Squeak, Rattle (BSR) From Door Panel With Loud Music And Or Bass.
Rattle Noise From Instrument Panel To Door Area.
Front Door Nameplate is Loose The left, right or both front door nameplates or flags are not adhering (loose) to the door panel.
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Letters may have fallen off (Fig. 1) from the nameplate assembly. This bulletin involves inspecting both front door nameplate assemblies for missing or loose letters/flag and possibly replacing one or both front door nameplate assemblies.
Mirror
Rear Window Washer Not Spraying.
Power Window 1 Gang Before Replacing the Switch, please verify the following: 1- Check the switch internal resistance...
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to verify the values are within specification stated in the service procedures. 2- Swap the switch with the issue with the other side. This switch is used in both rear doors. If after the swap the issue is now present at the other door and the original door position no longer has the issue, replace the switch.
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other...
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exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: **Verify current warranty policy to determine if digital imaging pre authorization is required or Pre Approval is required from Regional Office depending on market.** This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.
Water Leak In D Pillar Lift Gate Area.
Rear Power Window Switch Controls Both Rear Windows, Front Window Master Switch Will Not Operate the Rear Window
Power Folding Mirror Makes Noise When Pivoting.
Water Leak On Right Side Of Lift Gate.
All Windows are Open Without Request
Rattle Noise From Driver Side Window Switch With Loud Music Or Driving On Rough Road.
Water On Interior Trim, Headliner, Edges Of Headliner, And Grab Handles.
Hood Flutters While Driving
Wind Noise From Windshield Or Front Instrument Panel Area At Highway Speed.
Seal, Sunroof If a WS Wagoneer/Grand Wagoneer has a water leak due to a mis-positioned/damaged sunroof seal, please...
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call FCA Redacted Content prior to replacement. If no response within 15 minutes, proceed with the repair.
The liftgate DRVM camera washer nozzle is not cleaning the rear view camera.
Digital Rear View Mirror (DRVM) Camera Washer Nozzle Not Cleaning Rear View Camera
Seal, Sunroof
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other...
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exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: Digital imaging pre authorization is required for Smart Warranty Base dealers or Pre Approval is required from Regional Office depending on market. This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.
Water Leak in Rear Cargo Area This bulletin involves covering up two bolt holes with foil tape.
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Customers may comment on the following: Water leaking in the cargo area at the back of the vehicle.
Hood Flutter Movement Or Bounce While Driving
Exterior Power Fold Mirror Does Not Travel To Full Extend or Fold Positions.
2nd And Or 3rd Row Seat Back Trim Loose Or Separating From Carpet.
Front door check If a 2022 WS Jeep Wagoneer / Grand Wagoneer comes in with a door making a popping, creaking, or...
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clicking noise that is linked to the door check, then please contact FCA Redacted Content prior to making the repair. If you do not get a response within 15 minutes, proceed with the repair.
Rattle Noise From The Headliner Roof Area.
Door Panel Arm Rest Stained With White Residue.
Front door check If a 2022 WS Jeep Grand Wagoneer comes in with a front door making a popping, creaking, or clicking noise.
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Please check each fastener of the door check strap with a torque wrench to verify fastener torque is to specification. If not, proceed with required repair.
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through...
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primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.
Other
92 bulletinsWATER PUMP
WATER PUMP
The Handsfree Kick Feature Does Not Work Or Works Intermittently.
Horn Sound Is Weak, Off Tone, Inoperative, Or Intermittent.
The Handsfree Kick Feature Does Not Work Or Works Intermittently.
Water Pump & Chain Case Cover
Water Pump & Chain Case Cover
BRACKET KIT - MOUNTING
SWITCH - TRANSFER CASE, RIDE HEIGHT, TERRAIN SELECT
Part Number is more precise than "Up to and Including" and "After" dates in the item description.
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Please ensure to order the correct CADM and Long Range Camera Part Number(s) the vehicle was built with. The Root of the Original and Replacement part should be identical, the difference will be in the NIK level. Technician Removal of the Long Range Camera and CADM for Testing Purposes: Please ensure the root of the Original and Replacement part are identical.
Diagnostic Trouble Code (DTC) B15A1-00 Media Port Connection 1 Connection Found Set.
The customer is experiencing a "clicking" noise during turns while driving on WL vehicles
Power Side Steps Reverse, Stop In Motion, Do Not Deploy Or Stow, And May Have a Chirp Noise.
BELT AND RETRACTOR - FRONT SEAT
HEADREST - SECOND ROW
BOLT - HEX FLANGE HEAD
CARPET - REAR FLOOR
"Heated Seats Turn off After Approximately 20 Minutes When Set to Max Setting"
Center Console Armrest Lid Does Not Stay Open, Feels Loose, Does Not Latch.
No Crank, No Start, Start Stop Inoperative
Remote Keyless Entry (RKE) Functions Do Not Work, Intermittent Vehicle Response When Using the RKE, Key Not Programmed,...
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Adding Remote Start
Crackle, Pop or Growl noise At Start-up
SOS Button Inoperative And Or Unavailable.
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B1552-2A Code Set.
TRANSFER CASE - NONE
BUCKLE ASSY - BUCKLE ASSYS/BELT
Plate - Planetary
TRANSFER CASE
AC Inoperative After Extended Driving Periods.
Backup Camera Gridlines Missing
2nd Row Seat Is Hard To Put Back In Position After Moving It Forward To Access The 3rd row seat.
2 nd Row Seat Is Hard To Put Back In Position After Moving It Forward To Access The 3rd row seat.
Third Row Upper Seat Back Handle Inoperative And Or Cables Disconnected.
No start
CARRIER PLANETARY & SHAFT KIT - OUTPUT
ARM - LOWER CONTROL
ARM - LOWER CONTROL
PUMP WATER & CONNECTOR - OIL COOLER TUBE
PUMP WATER & CONNECTOR - OIL COOLER TUBE
Backup Camera Gridlines Missing
Remote Keyless Entry (RKE) Button Functions Does Not Work, Intermittent Vehicle Response When Using the RKE, Key Not...
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Programmed
PSU Oil Pump Assy
Pedestrian Alert Sound Change.
2nd Row Center Seat Lazy Or Slow When Folding.
Headliner Fabric Peeling From Backing Board.
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Fabric Is Loose.
Long Range Camera Front Part Number is more precise than "Up to and including" and "After" dates in the item description.
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Please ensure to order the correct CADM and Long Range Camera Part Number(s) the vehicle was built with. The Root of the Original and Replacement part should be identical, the difference will be in the NIK level. Technician Removal of the Long Range Camera and CADM for Testing Purposes: Please ensure the root of the Original and Replacement part are identical.
Customer Satisfaction Notification ZF1 Missing Options
Blind Spot Warning Message On Instrument Cluster.
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Mid Range Radar Wrong Mounting Diagnostic Trouble Code.
Heated seats turn off by itself when on HI setting, without customer input after approximately 20 minutes.
SXM Lockup (rearview camera function is not affected), Cannot Change Channel or Adjust Volume
Long Range Camera Front Part Number is more precise than "Up to and Including" and "After" dates in the item description.
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Please ensure to order the correct CADM and Long Range Camera Part Number(s) the vehicle was built with. The Root of the Original and Replacement part should be identical, the difference will be in the NIK level. Technician Removal of the Long Range Camera and CADM for Testing Purposes: Please ensure the root of the Original and Replacement part are identical.
Headliner Fabric Peeling From Backing Board.
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Fabric Is Loose.
LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up,...
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this is normal and not a defect.
Long Range Camera Front Part Number is more precise than "Up to and including" and "After" dates in the item description.
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Please ensure to order the correct CADM and Long Range Camera Part Number(s) the vehicle was built with. The Root of the Original and Replacement part should be identical, the difference will be in the NIK level. Technician Removal of the Long Range Camera and CADM for Testing Purposes: Please ensure the root of the Original and Replacement part are identical.
Passenger Heated Seat Cushion Inoperative Passenger heated seat does not work.
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This bulletin involves inspecting and possibly replacing the passenger heated seat cushion.
Carpet Wet And Or Water Sloshing Sound From Floor Area
Buzz Squeak Rattle (BSR) From 2nd Row Seat.
Buzz Squeak Rattle (BSR) From Under Vehicle While Driving Or Operating The Vehicle.
Buzz Squeak Rattle (BSR) Noise While Driving From Upper Forward Dash Area.
Buzz Squeak Rattle (BSR) From Passenger Side Of Dash.
Glove Box Prior to replacing the glove box for a warped, misaligned or difficult to close condition, please contact FCA Redacted Content.
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If no response in 15 minutes, proceed with repair.
Power wndow switch passenger
Heated seats turn off by itself when on HI setting, without customer input after approximately 20 minutes
Buzz Squeak Rattle (BSR) Noise From Under Vehicle While Operating Or Driving.
Driver Side Vents Blow Warm/Cool Air On When Using AC.
Noise From Headliner While Driving On Rough Roads.
Seat back release from the handle.
Clunk Noise From Front End Driving Between 15 And 35 MPH And When Decelerating.
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C0604- Active Air Dam Control Performance
Upon turning the vehicle on, vehicle propulsion system is inoperative.
"Check Charge Cable" Message Appears On Cluster
Grinding, Rubbing, Moaning, Or Growling Noise From Center-Rear Of The Vehicle.
A moaning, grinding, or groaning type noise while driving between 80 112 kph (50 70 mph).
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Noise is not heard when the front axle disconnect is disengaged. (The noise can happen more as the ambient temperatures become colder.)
Instrument Cluster Prior to replacing this part, please contact FCA Redacted Content.
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If no response in 15 minutes proceed with repair.
Center Console End Cap USB Port Inoperative
Buzz, Squeak, Rattle (BSR) From Under Vehicle While Driving.
Vehicle Compass Shows Wrong Direction or Dashes
Customer Indicates Low Air Flow Coming From Vents.
The ORC Will Not PROXI Align.
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Negative Response 0X22
Blind Spot Warning Message On Instrument Cluster.
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Mid Range Radar Wrong Mounting Diagnostic Trouble Code.
Heated seats turn off by itself when on HI setting, without customer input after approximately 20 minutes.
Interior Rear Facing Camera Bezel is Loose and or Falls Out of Headliner Customers may comment on the following: The...
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interior rear facing camera (FamCam) bezel, is loose and/or falls out of headliner This bulletin involves inspecting the interior rear facing camera bezel for looseness and possibly removing and adjusting the retention clips for better retention.
Customer Satisfaction Notification ZF1 Missing Options
Moaning, Grinding, or Groaning Type Noise From The Driveline Between 50-70 MPH (80-112 kph).
Buzz Squeak Rattle Noise Under Center Console.
Customer Indicates Heat Is Blowing Warm Not Hot.
Thump Clunk Or Rattle Noise Heard From Under Vehicle While Driving.
Second Row Power Seat Binding Or Not Moving With Button Request.
Rear Seat Entertainment (RSE) With Amazon Fire TV Remote Paring Or Remote Inoperative
Weather App May Freeze, Lockup Or Has Error Loading
Front Fascia Cover Gaps And Or Poor Fitment.
Night Vision Inoperative.
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DTC?s U02BD-00 And B0125-02 Set
Ride Height Selected Not Permitted Message In Cluster.
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Low Air Mass C15D9-00 DTC May Be Set.
3RD Row Seat Does Not Lock In Up Right Position.
Infotainment
79 bulletinsHarman R1H Uconnect 5 Radio Software Flash Error Codes
Radio Screen Goes Blank, Radio Locks-Up and/or the Radio Wording Switches From English-to-Italian.
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Rearview Camera (RVC) Functions Normally
AMPLIFIER - NONE
Not applicable to vehicles built for US market.
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Flash: Instrument Panel Cluster (IPC) Updates Customers may experience the following: **The Korea language font size is larger than all other language font sizes which is causing the placeholder text used in the IPC to overlap.** After the CarPlay navigation ends, the road name details stay on the Heads Up Display (HUD) This bulletin involves reprogramming the IPC with the latest available software.
Intermittent Uconnect Box Requires Service Message.
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TBM Setting Stored Or Pending DTCs B22A9, B1560, B1561, B1562
R1H Radio U33.43 USB Software Update Customers may experience one or more of the following: Unable to select the Turn by Turn Navigation.
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Blank Performance Pages (Rearview Camera (RVC) Functions Normally). Android Auto Voice Recognition (VR) inoperative. Media tuner delayed. Charge Schedule not accepting updates via phone (RVC Functions Normally). Ambient light inoperative. Map in Instrument Panel Cluster (IPC) inoperative. Media Widget blank. Navigation map black. Off-Road Pages inoperative (RVC Functions Normally). VR inoperative. Incorrect song title displayed (Carplay only). Radio display switches from Media Page to Home Page (RVC Functions Normally). Ghost touch on Navigation screen (RVC Functions Normally). Widgets missing. New User Profile does not load. Returns to wrong page after View Camera Event selected by customer in the Camera View Pages (RVC Functions Normally) This bulletin involves inspecting and if required, updating the radio software level to U33.43. Depending on the radio's current software level the radio may need a one or two USB update
Radio Screen Goes Blank, Rearview Camera (RVC) Functions Normally
CENTER STACK - DISPLAY
Not applicable to vehicles built for US market.
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R1H Radio T27.38 USB Software Update The following software enhancements are available: Virtual wall radio setting is back. Fix for difficulty playing music through QQ Music. Corrected installation error reported in the past for Macintosh App. Improvement in navigation This bulletin involves updating the R1H radio software level to T27.38.
Windshield HUD (Head Up Display) Display Features
Door speaker Inoperative or No Sound
Radio Screen Goes Blank, Rearview Camera (RVC) Functions Normally
NOTE: Only applicable to vehicles built for IAP market.
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Flash: Instrument Panel Cluster (IPC) Updates Customers may experience the following: After the CarPlay navigation ends, the road name details stay on the Heads Up Display (HUD). This bulletin involves reprogramming the IPC with the latest available software
"Flash: Instrument Panel Cluster (IPC) Updates Customers may experience the following: The splash screen animation is activating periodically.
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This bulletin involves reprogramming the IPC with the latest available software."
AM Radio Static, With No Active or Stored Radio Antenna Diagnostic Trouble Codes (DTC).
"Display Verify Z part number availability.
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Order a Z part number for all Exchange Orders: warranty, Mopar, customer pay and service contract. Order regular part number for New unsold units only."
"Radio USB update to U33.43 Customers may experience one or more of the following: Unable to select the Turn by Turn Navigation.
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Blank Performance Pages (Rearview Camera (RVC) Functions Normally). Android Auto Voice Recognition (VR) inoperative. Media tuner delayed. Charge Schedule not accepting updates via phone (RVC Functions Normally). Ambient light inoperative. Map in Instrument Panel Cluster (IPC) inoperative. Media Widget blank. Navigation map black. Off-Road Pages inoperative (RVC Functions Normally). VR inoperative. Incorrect song title displayed (Carplay only). Radio display switches from Media Page to Home Page (RVC Functions Normally). Ghost touch on Navigation screen (RVC Functions Normally). Widgets missing. New User Profile does not load. Returns to wrong page after View Camera Event selected by customer in the Camera View Pages (RVC Functions Normally). REPAIR SUMMARY: This bulletin involves inspecting and if required, updating the radio software level to U33.43. Depending on the radios current software level the radio may need a one or two USB update."
Apple CarPlay Does Not Complete The First Initial Wireless Connection.
Radio Display Screen Flicker
Uconnect Box Require Service Message
Touchscreen For all infotainment system repairs (touchscreens, radios, etc.), refurbished parts may be available.
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Follow the Infotainment Ordering guide available under the "Parts" section of Dealer Connect: DealerCONNECT> Parts> News& Information> Audio & Electronic Products Exchange Process
Uconnect Box Error Message, With Active or Stored Cellular Antenna Open or Short Diagnostic Trouble Codes (DTCs)
DVD Or Blu-Ray INOP, Rear Screens Or Monitors INOP, VRM Audio INOP, Mirroring INOP
Radio Screen Goes Blank, Rearview Camera (RVC) Functions Normally
"R1H Radio U33.43 USB Software Update Customers may experience one or more of the following: Unable to select the Turn by Turn Navigation.
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Blank Performance Pages (Rearview Camera (RVC) Functions Normally). Android Auto Voice Recognition (VR) inoperative. Media tuner delayed. Charge Schedule not accepting updates via phone (RVC Functions Normally). Ambient light inoperative. Map in Instrument Panel Cluster (IPC) inoperative. Media Widget blank. Navigation map black. Off-Road Pages inoperative (RVC Functions Normally). VR inoperative. Incorrect song title displayed (Carplay only). Radio display switches from Media Page to Home Page (RVC Functions Normally). Ghost touch on Navigation screen (RVC Functions Normally). Widgets missing. New User Profile does not load. Returns to wrong page after View Camera Event selected by customer in the Camera View Pages (RVC Functions Normally). This bulletin involves inspecting and if required, updating the radio software level to U33.43. Depending on the radio's current software level the radio may need a one or two USB update."
Poor Audio Quality And Or Static From Wireless Devices
"Radio Over The Air Update to U33.43 Software Version (FOTA) Customers may experience one or more of the following: ...
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Unable to select the Turn by Turn Nav. Blank Performance Pages. Rearview Camera (RVC) functions normally. Android Auto Voice Recognition Inop. Media Tuner Delayed. Charge Schedule HMI. RVC functions normally. Ambient Light Inop. Map in Cluster Inop. Media Widget Blank. Nav Map Black. Offroad Pages Inop. RVC functions normally. VR Inop. Incorrect Song Title Displayed, Carplay only. HU switches from Media Page to Home Page. RVC functions normally. Ghost Touch on Nav screen. RVC functions normally. Widgets Missing. New User Profile does not load. Returns to wrong page after View Camera Event selected by customer in the ""Camera View Pages"""". RVC functions normally. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from U29.42 to U33.43. NOTE: The national launch for the FOTA is expected to begin September 30, 2024."
The Electronic Vehicle Information Center (EVIC) Displays Park Assist System Disabled Message
Uconnect Box Error Message, With Active or Stored Cellular Antenna Open or Short Diagnostic Trouble Codes (DTCs)
Radio Over The Air Update from QR39.5 to QR40.11 Software Version Customer may experience one or more of the following:...
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? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from QR39.5 to QR40.11. NOTE: National launch for this FOTA update is expected to begin Feburary 19, 2024.
Navigation (NAV) Reboot When MOTA Fails The customer may describe one of more of the following: ? Radio navigation...
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continues to reboot after a Map Update (MOTA). ? Navigation regularly cuts out and back on again. ? Radio switches to navigation without customer's input. This bulletin involves updating the Navigation maps via USB.
?ACC/FCW Limited Functionality?, ?ACC/FCW Unavailable Service Required? Messages Displayed on the Instrument Panel...
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Cluster (IPC) Near the US and Mexico Border or After Crossing the US Mexico Border
Radio Navigation Displays Message ?No Maps Available?
Audio Muted During A CarPlay Or Android Auto Phone Call
Code Error Message on The Radio, Uconnect Box Error or ?Please Reset Message? Appears on the Radio Display
Maps Over The Air (MOTA) Is Causing The Navigation App To Continuously Reboot Or Map loading Screen Shown
Camera Display Has a Blue Screen When Using Surround, Front, Rear, or Park Assist Camera View
?ACC/FCW Limited Functionality?, ?ACC/FCW Unavailable Service Required? Messages Displayed on the Instrument Panel...
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Cluster (IPC) Near the US and Mexico Border or After Crossing the US Mexico Border
Uconnect Box Require Service Message
Intermittent Black Screen With Or Without Audio, Radio Resets Or Radio Locks Up At Times
Humming Noise Through Speakers While Vehicle Is Off
LR DVD Video Screen For complaints of a non-functional (inop) LR seatback monitor, please contact FCA Redacted Content prior to ordering the part.
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If no response is received in 15 minutes, proceed with the repair.
Maps Over The Air (MOTA) Is Causing The Navigation App To Continuously Reboot Or Map loading Screen Shown
Camera Display Has a Blue Screen When Using Surround, Front, Rear, or Park Assist Camera View
?ACC/FCW Limited Functionality?, ?ACC/FCW Unavailable Service Required? Messages Displayed on the Instrument Panel...
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Cluster (IPC) Near the US and Mexico Border or After Crossing the US Mexico Border
Radio Over The Air S21B.5, S24.13 and S24.18 Updating to S26.18 Software Version
SiriusXM (SXM) Advertisements Pop Up On Radio
Radio Display Screen Is Completely Blank/Black
Radio Displaying The Front Passenger Display Screen (FPDM) For a ?Fraction Of A Second?
Radio Resets Intermittently After A Screech Or Buzz Sound
CENTER STACK UPR DISPLAY W/BEZ For complaints of a black or blank DSCD (Disassociated Central Stack Display) with radio...
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audio available (rearview camera function not affected), please contact FCA Redacted Content prior to ordering the part. If no response is received in 15 minutes, proceed with the repair.
The Hybrid Application May No Longer Appear After Radio Over The Air Update To T25.50 Software
Forward Collision Warning OFF Indicator Is Displayed In The Cluster
Pop Or Static Noise From Radio As The Vehicle Is Being Started
Apple CarPlay Not Working Or Disconnecting After Updating To iOS 16.3.1 Or Above
Flash: Instrument Panel Cluster (IPC) Updates Customers may comment on the following: ? On the Trip Summary screen, the...
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labels for 9Estimated time to 100% Charge9 are reversed. This bulletin involves reprogramming the IPC with the latest available software.
Customer Satisfaction Notification 70A - Radio Date/Time Update
FCA Caribbean Warranty Bulletin ID-22-11 STAR Center Uconnect 5 (R1) Radio Pre-Authorization Program ? Select Radios...
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(New and Exchange) ?2023 Jeep Grand Cherokee (WL), 2023 Wagoneer and Grand Wagoneer (WS), 2023 Ram 1500 Pickup (DT), 2023 Ram Heavy Duty Pickup (DD/DF/DJ/ DP/D2), 2024 Jeep Wrangler (JL) and 2024 Jeep Gladiator (JT) (Rev. B)
Warranty Bulletin D-20-13 STAR Center Uconnect 5 (R1) Radio Pre-Authorization Program ? Select Radios (New and Exchange)...
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?2023 Jeep Grand Cherokee (WL), 2023 Wagoneer and Grand Wagoneer (WS), 2023 Ram 1500 Pickup (DT), 2023 Ram Heavy Duty Pickup (DD/DF/DJ/DP/D2), 2024 Jeep Wrangler (JL) and 2024 Jeep Gladiator (JT) (Rev. F)
The Hybrid Application May No Longer Appear After Radio Over The Air Update To T25.50 Software
Radio UNP T25.49 USB Software Update The customer may describe one or more of the following ? Half camera display on screen.
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? Only left side camera is visible on screen. ? Camera view on screen not changing upon selection This bulletin involves inspecting the software level and updating the radio software to T25.49 and map software T26.6.0.
Radio Over The Air S26.18 Updating to T25.50 Software Version
Tire Pressure Monitor (TPM) Display Shows ?- -? In Red At Start Up.
Radio Over The Air Updating to QR40.12 Software Version Mobile Wi-Fi inoperative upon start up.
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? Hotspot gives 9No Internet9 connection message on phone, when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from QR39.7 to QR40.12. NOTE: National launch for this FOTA update is expected to begin March 10, 2023. DISCUSSION: Vehicles sold in the U.S. and Canada can now receive software updates ?over-the-air?. Updates to software will occur in a phased roll-out. The software is updated through the built-in cellular modem in the radio.
Uconnect Box Require Service Message
Warranty Bulletin D-20-13 Subject: STAR Center Uconnect 5 (R1) Radio Pre-Authorization Program ? Select Radios (New and...
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Exchange) ?2021 - 2023 Jeep Grand Cherokee (WL), 2022 - 2023 Wagoneer and Grand Wagoneer (WS), 2023 Ram 1500 Pickup (DT) and 2023 Ram Heavy Duty Pickup (DD/DF/DJ/ DP/D2) (Rev. E)
Radio Unable To View Rear Screens In Rear Seat App
Camera Display Has a Blue Screen When Using Surround, Front, Rear, or Park Assist Camera View
SPEAKER, 6"x9" Right or Left For a buzz, squeak or rattle (BSR) concern coming from the door speaker area please check...
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that when removing the door trim panel, it doesn't come off with the two-stage push-pin clips (in vehicles that have this type of clip, not the ones with a screw) ONLY with its outer clip. If found to have any clip coming with both inner and outer part, please replace the clips with new ones (as old ones might have already been deformed) and reinstall the door trim. Follow Service Library procedure to properly remove/install the door trim. For this issue send feedback via email to FCA Redacted Content. If no response in 15 minutes, proceed with repair. Contact Us for feedback related ONLY to this GPOP Tech Tip. DO NOT email regarding repair procedures unrelated to this Tech Tip or part order inquires. Please include the Part Number(s) and Tech Tip Part Description of the Tech Tip you are referencing for our tracking systems.
Radio Will Not Turn On
Uconnect Box Error Message, With Active or Stored Cellular Antenna Open or Short Diagnostic Trouble Codes (DTCs)
Blue Screen On Radio When FamCam Is Selected
Park Assist Warning Displayed On Cluster After Recent Service Repair.
Radio May Have A Stored or Active Diagnostic Trouble Codes (DTC) B1400-1A, B1404-1A, B1408-1A or B140C-1A
10.1" Center Stack Display,12" Center Stack Display 10.1" & 12" Center Stack Display is blank and/or does not respond to touches.
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Do not replace the Center Stack Display until TSB 08-039-22 Rev B is performed (R1 Headunit software update). R1 software update to S24.18 should resolve the issue.
Park Assist Warning Displayed On Cluster After Recent Service Repair.
Radio May Have A Stored or Active Diagnostic Trouble Codes (DTC) B1400-1A, B1404-1A, B1408-1A or B140C-1A
Park Assist Warning Displayed On Cluster After Recent Service Repair.
Radio May Have A Stored or Active Diagnostic Trouble Codes (DTC) B1400-1A, B1404-1A, B1408-1A or B140C-1A
Transmission
43 bulletinsService Shifter Message On Instrument Cluster With Loss Of Communication Diagnostic Trouble Code (DTC) Related To The...
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Shifter.
Rotary Shifter Lights Blinking, Shifter Not Moving, Not Going Into Gear.
850RE D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must...
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have at least 11,265 km (7,000 mi.) and exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0733-00 - Gear 3 Shift Incorrect Ratio. P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. Customers may also comment on one or more of the following: Transmission slips when shifting. Vehicle will not move in reverse. Vehicle will not shift higher than third gear This bulletin involves replacing the D clutch.
"Transmission Fluid Please note fluid color/condition/odor is NOT an indicator of transmission health and should not be...
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used as the reason for unit replacement. Visible ""glitter"" or debris in the pan does not justify complete unit replacements."
Transmission "Transmission For transmission concerns related to DTCs P0733-00, P1DA8-00, and/or P1D92-00, a repair is...
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available, and transmission replacement is NOT required. Please reference TSB 21-009-25 Rev. A, for details on D-clutch replacement. Please also note, visible ""glitter"" or debris in the pan and fluid color/condition/odor is NOT an indicator of transmission health and should not be used as the reason for unit replacement. Complete unit replacements instead of repairs for these DTCs may be subject to chargeback."
"850RE D Clutch Repair **Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must...
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have at least 11,265 km (7,000 mi.) and exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs):** P0733-00 - Gear 3 Shift Incorrect Ratio. P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. Customers may also comment on one or more of the following: Transmission slips when shifting. Vehicle will not move in reverse. Vehicle will not shift higher than third gear This bulletin involves replacing the D clutch."
"Transmission For transmission concerns related to DTCs P0733-00, P1DA8-00, and/or P1D92-00, a repair is available, and...
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transmission replacement is NOT required. Please reference TSB 21-009-25 Rev. A, for details on D-clutch replacement. Please also note, fluid color/condition/odor is NOT an indicator of transmission health and should not be used as the reason for unit replacement. Complete unit replacements instead of repairs for these DTCs may be subject to chargeback."
"D Clutch Repair Kit For transmission concerns related to DTCs P0733-00, P1DA8-00, and/or P1D92-00, a repair is...
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available, and transmission replacement is NOT required. Please reference TSB 21-009-25 Rev. A, for details on D-clutch replacement. Please also note, fluid color/condition/odor is NOT an indicator of transmission health and should not be used as the reason for unit replacement. Complete unit replacements instead of repairs for these DTCs may be subject to chargeback."
TRANSMISSION - 8 SPEED
Service 4WD Message Illuminated.
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Diagnostic Trouble Code (DTC) C1477-98 Transfer Case Clutch Component Or System Over Temperature, Set.
TRANSMISSION - 8 SPEED
"Flash: Drivetrain Control Module (DTCM) Updates A moaning, grinding, or groaning type noise while driving between 80 - 112 kph (50 - 70 mph).
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Noise is not heard when the front axle is disengaged. (The noise can happen more as the ambient temperatures become colder). This bulletin involves reprogramming the DTCM with the latest software available."
D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must...
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exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0733-00 - Gear 3 Shift Incorrect Ratio. P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. **Customers may also comment on one or more of the following: Transmission slips when shifting. Vehicle will not move in reverse. Vehicle will not shift higher than third gear.** This bulletin involves replacing the D clutch."
PUMP KIT Transmission oil if replacing PHEV Electric Oil Pump for an electrical DTC - do not replace pan and filter as part of repair.
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The pump is available on its own. Pan and filter replacement are not necessary.
"D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must...
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exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0733-00 - Gear 3 Shift Incorrect Ratio. P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. This bulletin involves replacing the D clutch"
"D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must...
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exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0733-00 - Gear 3 Shift Incorrect Ratio. P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. This bulletin involves replacing the D clutch."
"D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must...
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exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0733-00 - Gear 3 Shift Incorrect Ratio. P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. This bulletin involves replacing the D clutch. "
"D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must...
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exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0733-00 - Gear 3 Shift Incorrect Ratio. P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. This bulletin involves replacing the D clutch."
"D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must...
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exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0733-00 - Gear 3 Shift Incorrect Ratio. P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. This bulletin involves replacing the D clutch."
"D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must...
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exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0733-00 - Gear 3 Shift Incorrect Ratio. P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. This bulletin involves replacing the D clutch."
"D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must...
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exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0733-00 - Gear 3 Shift Incorrect Ratio. P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. This bulletin involves replacing the D clutch."
Cluster and Radio Display Settings Revert Back to Default Settings, Auto Door Locks and Paddle Shifter Inoperative With...
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No Menu to Enable, Pedestrian Emergency Brake (PEB) Lamp and Forward Collision Warning (FCW) Lamp on After a Recent Service Repair no Diagnostic Trouble Codes (DTCs)
No Reverse And/Or Forward Gear After D-Clutch Repair.
D Clutch Repair Kit TSB 21-039-24 REV A - D-Clutch repair kit missing Carrier Output Shaft Seals It has been identified...
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the Carrier Output Shaft is missing 2 seals for some of the kits delivered to dealers. These seals are not available individually. MOPAR is working to get the parts. Do not rebuild the transmission without these seals otherwise the vehicle will not have reverse. Please refer to STAR Online Publication S2421000001 for instructions for inspecting if the seals are present on the Output Shaft Carrier Shaft. If seals are missing, please return the D-Clutch Kit as defective and order another kit. Transmission replacement is not recommended as this issue should be solved with replacement kits.
"Radio Over The Air 47.01.12 Updating to R47.03.26 Software Version Customers may experience one or more of the following: **Wi-Fi inoperative.
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Lockup on splashscreen (Rearview Camera (RVC) functions as normal). Radio remains on after ignition Off. Carplay inoperative.** Head Unit (HU) is displaying only Sirius XM app under Select Shortcut Type in shortcut widgets. Rapidly scrolling through SXM stations while on climate screen causes very long buffering of stations. Apps option is shown in Custom Shortcuts Widget. Sync button Radio display status bar drop down menu does not change according to the button press. While on wireless call, pressing Transfer to Device (from phone screen, phone widget, or steering wheel controls), HU screen begins looping to multiple screens / pop ups. Time not displaying in cluster due to R1L radio not sending ""TIME"" signals cyclically. HU is transmitting 'Call active' in Telematic_FD_18 even after disconnecting the Call. When FOTA install radio display is active, radio shows 50 minutes as default installation time for FOTA instead of the time send by the Security Gateway Module (SGW). Scroll knob doesn't work when present on USB media. In ignition OFF, while FOTA Update radio display pop up is active, user selects outside the pop up window screen pop up disappears and does not come back in the following ignition cycles. R1 low displays FOTA Install pop up message in ignition RUN. USB media switches to SXM when Media icon pressed. Thick text on memory seat pop up, and size of pop up is incorrect. Audio settings page shifted to right alignment when ignition is set to Off and Radio off delay is set to 45 seconds / five minutes / 10 minutes. After FOTA install complete , ""What's new"" button is pressed, R1 low shows a blank pop up screen. HU is not closing the Notifications screen when Notifications icon in status bar is pressed second time. When Radio off Delay is set as 10 minutes, Radio continue to show FOTA installation progress bar till radio screen off even after SGW complete FOTA installation and inform status in FDCA8 as Successful FOTA update. When present on Device manager navigating to Apps failed. HU displays Wireless Pairing screen instead of device manager page when selecting ""Yes"" option from the Android Auto not connected Pop up. Heated and cooled seats and steering wheel heat buttons flash quickly when climate OFF. SXM Channel Tuning using Tune Knob is not working. CarPlay screen exiting after selecting the Function Unavailable Pop Up. HU is transmitting the message FDCAN8::TELEMATIC_FD_18 as ""Phone Name"" only instead of ""Incoming call"" and ""Phone Name"" options when incoming call is received. In CarPlay screen, HU not accepting the second incoming call through steering wheel Answer button. HU retains the Selectable Tire fill alert page instead of Clock settings page when Clock settings is selected from the status bar. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from 47.01.12 to R47.03.26. NOTE: National launch for this FOTA update is expected to begin August 18, 2023."
GEAR, Rack and Pinion Before replacing the Steering Gear for a Service Electric Steering Message, loss of communication...
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DTC U0131, please refer to STAR Online S2219000005 for direction.
"D Clutch Repair Customers may experience a Malfunction Indicator Lamp (MIL) illumination.
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Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: P0733-00 - Gear 3 Shift Incorrect Ratio. P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. This bulletin involves replacing the D clutch."
"D Clutch Repair Customers may experience a Malfunction Indicator Lamp (MIL) illumination.
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Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: P0733-00 - Gear 3 Shift Incorrect Ratio. P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. This bulletin involves replacing the D clutch."
Flash: Drivetrain Control Module (DTCM) Updates A moaning, grinding, or groaning type noise while driving between 80 - 112 kph (50 - 70 mph).
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Noise is not heard when the front axle disconnect is disengaged. NOTE: This noise happens more as the ambient temperatures become less than 5 ? (41 ?). This bulletin involves reprogramming the DTCM with the latest available software.
Flash: Drivetrain Control Module (DTCM) Updates A moaning, grinding, or groaning type noise while driving between 80 - 112 kph (50 - 70 mph).
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Noise is not heard when the front axle disconnect is disengaged. NOTE: **This noise happens more as the ambient temperatures become less than 5 ? (41 ?).** This bulletin involves reprogramming the DTCM with the latest available software.
8-Speed Transmission, Additional Transmission Fluid Leak Inspection/Repair Guidelines.
Transmission Fluid Leak From Under The Vehicle.
Pan and Filter, Transmission Oil For WL & JL PHEV transmission leaks inspect for leaks through the transmission case prior to ordering a gasket.
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Leaks can be caused by possible porosity of transmission case or Oil Cooler Lines.
Pan and Filter, Transmission Oil For WL & JL PHEV transmission leaks inspect for leaks through the transmission case prior to ordering a gasket.
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Leaks can be caused by possible porosity of transmission case or Oil Cooler Lines. Refer to the latest version of Star Online Publication S2321000005.
8-Speed Transmission, Additional Transmission Fluid Leak Inspection/Repair Guidelines.
Transmission Fluid Leak From Under The Vehicle.
Pan and Filter, Transmission Oil For WL & JL PHEV transmission leaks inspect for leaks through the transmission case prior to ordering a gasket.
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Leaks can be caused by possible porosity of transmission case or Oil Cooler Lines.
Low Power, Transmission Will Not Upshift On Moderate To Heavy Accelerations.
TransmissionFluid Leak From Under The Vehicle.
This bulletin involves performing a transmission quick learn with wiTECH.
UAQ and UCQ Radio Enhancements Customers may experience one or more of the following: ? **Wi-Fi hotspot connection failure.
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? Speaker popping, crackle noise during Voice Recognition (VR) response and navigation guidance. ? Mobile Station Integrated Services Digital Network (MSISDN) missing from radio, no connected services working.** ? Intermittent, black radio display screen (Rear View Camera (RVC) not affected). ? Intermittent, radio freezes (RVC not affected). ? Wireless connectivity pairing and/or connection issues. ? Lost radio presets. ? Radio channels change by itself. ? SXMT icon inoperative. ? SXMT favorite song not displaying/playing. ? Incorrect navigation address/location/directions. ? Backup camera has black display screen or only displays Check Entire Surroundings with black screen (occurs when vehicle is shifted immediately to reverse upon key-on before RVC signal is received, recoverable with key cycle) . ? High pitch chime noise. ? Contact list not loading. ? Device not supported message. ? Remote app inoperative. ? Travel-Link fuel price incorrect. ? Backup camera gridlines missing. ? Unable to adjust volume. In addition, the following enhancement are included in this update: ? Enables map updates. ? Heavy Duty (HD) Truck USB HUB improvements. ? HD Truck heated steering wheel improvements This bulletin involves inspecting and if required, updating the radio software level to 40.1. Depending on the radio?s current software level the radio may need a one or two USB update.
Service 4wd Light/Message Illuminated.
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Diagnostic Trouble Codes (DTCs) C149D-54 ? Clutch Calibration Not Learned ? Missing Calibrations, And/Or C149D-55 ? Clutch Calibration Not Learned ? Not Configured, Set After Drivetrain Control Module (DTCM) Reprogramming.
8-Speed Transmission, Additional Transmission Fluid Leak Inspection/Repair Guidelines.
Lighting
32 bulletinsRear Taillamp Condensation Clearing Procedure On occasion, vehicle exterior taillamp assemblies get fogged with a light...
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layer of condensation on the SYMPTOM: inside of the lenses Fig. 1. This may be reported after the lamps have been turned on and brought up to operating temperature, turned off and then rapidly cooled by cold water (such as rain, or the water from a vehicle wash). Lens fogging can also occur under certain atmospheric conditions after a vehicle has been parked outside overnight (i.e. a warm humid day followed by clear cool night). This will usually clear as atmospheric conditions change to allow the condensation to change back into a vapor. Turning the taillamps on will usually accelerate this process. This bulletin is to communicate the procedure for rear taillamp condensation clearing.
Washer Fluid Warning Lamp Illuminated When Reservoir Is Full
Service 4WD light on in the cluster.
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C14A1-74 DTC will be present (Active or Stored).
Exterior Front Lamps Condensation Clearing Procedure *Some customers may report that on occasion vehicle exterior front...
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lamps (headlamps, fog lamps, grille lamps, logo lamps or signature lamps) assemblies are fogged with a light layer of condensation on the inside of the lenses*
Tire Pressure Monitor (TPM) Service Information.
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TPM Lamp On.
Rear Taillamp Condensation Clearing Procedure On occasion, vehicle exterior taillamp assemblies are fogged with a light...
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layer of condensation on the inside of the lenses Fig. 1. This may be reported after the lamps have been turned on and brought up to operating temperature, turned off and then rapidly cooled by cold water (such as rain, or the water from a vehicle wash). Lens fogging can also occur under certain atmospheric conditions after a vehicle has been parked outside overnight (i.e. a warm humid day followed by clear cool night). This will usually clear as atmospheric conditions change to allow the condensation to change back into a vapor. Turning the taillamps on will usually accelerate this process. This bulletin is to communicate the procedure for rear taillamp condensation clearing.
"Washer Light On And Will Not Turn Off After Adding Washer Solvent."
Rain Sensing Auto Wipers and Auto on Head Lamps Inoperative
Rain Sensing Auto Wipers and Auto on Head Lamps Inoperative
Trailer Tow Lights Inoperative.
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Diagnostic Trouble Codes (DTCs) B166E-13 B17AD-13 May Be Set.
Grille molding applique is sticking out at the headlamp
"Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp...
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assemblies are fogged with a light layer of condensation on the inside of the lenses. "
"Trailer Lights Inoperable Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may...
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exhibit/set the following Diagnostic Trouble Code (DTC): C2214-00 - ITBM Not Calibrated. Customers may also comment on the following: Trailer lights are not working correctly when a trailer is plugged in after an aftermarket installation. "
Tire Pressure Monitor (TPM) Service Information.
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TPM Lamp On.
"Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp...
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assemblies are fogged with a light layer of condensation on the inside of the lenses."
"Rear Taillamp Condensation Clearing Procedure On occasion, vehicle exterior taillamp assemblies are fogged with a light...
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layer of condensation on the inside of the lenses Fig. 1. This may be reported after the lamps have been turned on and brought up to operating temperature, turned off and then rapidly cooled by cold water (such as rain, or the water from a vehicle wash). Lens fogging can also occur under certain atmospheric conditions after a vehicle has been parked outside overnight (i.e. a warm humid day followed by clear cool night). This will usually clear as atmospheric conditions change to allow the condensation to change back into a vapor. Turning the taillamps on will usually accelerate this process. This bulletin is to communicate the procedure for rear taillamp condensation clearing."
Rain Sensing Auto Wipers and Auto on Head Lamps Inoperative
Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp...
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assemblies are fogged with a light layer of condensation on the inside of the lenses.
Tire Pressure Warning Lamp is on Steady, or Flashing
Rain Sensing Auto Wipers and Auto on Head Lamps Inoperative
Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp...
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assemblies are fogged with a light layer of condensation on the inside of the lenses (Fig. 1) . This bulletin is to communicate the procedure for head lamp condensation clearing.
Auto High Beams Characteristics, Auto High Beams Not Turning on When Enabled
Rain Sensing Auto Wipers and Auto on Head Lamps Inoperative
Front Fascia Cover Gaps And Or Poor Fitment Near Headlight.
Customers may experience a Malfunction Indicator Lamp (MIL) illumination.
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Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set
Rear Tail Lamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior tail lamp...
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assemblies are fogged with a light layer of condensation on the inside of the lenses. This may be reported after the lamps have been turned on and brought up to operating temperature, turned off, and then rapidly cooled by cold water (such as rain, or the water from a vehicle wash). This bulletin is to communicate the procedure for rear tail lamp condensation clearing.
AIR CELL - SEAT BACK BOLSTER For concerns with seat back massage inoperable or partially inoperative (L/R side) please...
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contact FCA Redacted Content for further assistance. If no response in 15 minutes, proceed with repair. Prior to repairs, please gather and provide the following information: - Detailed pictures showing any disconnected air tubes. - How the user identified the malfunction, and if it was present at time of first use or functioned and then stopped.
Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp...
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assemblies are fogged with a light layer of condensation on the inside of the lenses (Fig. 1) . This bulletin is to communicate the procedure for head lamp condensation clearing.
Auto High Beams Characteristics, Auto High Beams Not Turning on When Enabled
Washer Light On And Will Not Turn Off After Adding Washer Solvent.
HANDLE, Seat Release (WL75 3R FOLD HANDLE) WL75 3rd row Release Handle - Prior to replacing the handle for headrest not folding.
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Pull handle and inspect the release cable and handle, cable should be fully installed and with retention finger/tab present to correct this concern. If retention finger/tab is present, use a tool to fully seat ball fitting into side of handle and past the finger/tab avoiding partial installation. Cycle handle several times to ensure fitting did not come loose.
U11E9 Lost Communication with AGS (Active Grille Shutter), Malfunction Indicator Lamp (MIL) Illuminated
Pre-Delivery & Maintenance
27 bulletinsVerify "Z" part number availability.
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Order a "Z" part number for all Exchange Orders, Warranty, Mopar, Customer Pay and Service Contract. Order "68" part number for New, Unsold units only.
Verify "Z" part number availability.
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Order a "Z" part number for all Exchange Orders: Warranty, Mopar, Customer pay and Service contract. Order "68" part number for New unsold units only.
Warranty Newsletter Volume 11, Issue 7
FCA Caribbean Warranty Newsletter Volume 11, Issue 7
Warranty Newsletter Volume 11, Issue 6
FCA Caribbean Warranty Newsletter Volume 11, Issue 6
"FCA CARIBBEAN WARRANTY OPERATIONS NEWSLETTER VOLUME 11, ISSUE 5"
Warranty Newsletter Volume 11, Issue 5
FCA Caribbean Warranty Newsletter Volume 11, Issue 4
Warranty Newsletter Volume 11, Issue 4
"Service 4WD Message, Diagnostic Trouble Codes (DTCs) C1463-94 Front Axle Disconnect Control-Unexpected Operation,...
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and/or C1463-92 Front Axle Disconnect-Performance or Incorrect Operation, Set."
FCA Caribbean Warranty Newsletter Volume 10, Issue 11
Warranty Newsletter Volume 10, Issue 11
FCA Caribbean Warranty Operations Newsletter Volume 10, Issue 10
Warranty Operations Newsletter Volume 10, Issue 10
Warranty Newsletter Volume 10 Issue 8_ID
"WARRANTY OPERATIONS NEWSLETTER VOLUME 10, ISSUE 8"
"Management Procedure for Customer Issues in Connected Services Customers may experience the following: Various Connected Services issues.
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The purpose of this informative Technical Service Bulletin (TSB) is to support the Network on the following topics: Discern the different kinds of connected service issues (onboard / offboard). Support the customer in his journey to open a request via Customer Care. Address on the correct actions to properly manage a customer complaining about the received assistance."
Cluster Message Night Vision Temporarily Unavailable, Night Vision Unavailable Service Required
Warranty Operations Newsletter Volume 10, Issue 6
FCA Caribbean Warranty Newsletter Volume 10, Issue 6
Thermostat Assy For 2022-2024MY 3.6L Pentastar Upgrade with P0128 failure code.
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PRIOR TO PERFORMING ANY THERMOSTAT REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2309000014
FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC
Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service...
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Library for specifications so a suitable alternative can be used
FCA CARIBBEAN WARRANTY OPERATIONS NEWSLETTER
It has been identified that the Vehicle Health Reports could at times report there is a vehicle issue which requires...
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immediate service when there is not actually a vehicle issue.
Service Lane Departure Warning Message
Brakes
27 bulletinsThe customer states the ABS and Traction Control warning comes on.
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Vehicle sets wheel speed BSCM/ABS fault codes.
Auto Emergency Braking (AEB) Unavailable Service Required Message In Cluster
C0044-00-BRAKE PRESSURE SENSOR 1 (MODULE, Brake System Control 2 (BSCM 2))
Power brake booster To avoid potential charge-back, only use MOPAR approved brake fluid per the service manual.
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When filling the brake reservoir, use clean equipment and gloves during repair to avoid cross-contamination.
Auto Emergency Braking (AEB) Unavailable Service Required Message In Cluster
"Flash: Trailer Tow Module (TTM) Updates Customers may comment on one or more of the following: If the vehicle is...
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traveling at less than 5 kph (3 mph) and the brake pedal is pressed, then both turn lights will flash for two milliseconds. If the vehicle is traveling at less than 5 kph (3 mph) and one turn light is activated, then the opposite turn light will flash for 20 milliseconds. NOTE: This issue only effects the trailer lighting This bulletin involves updating the TTM with the latest available software."
Instrument Panel Cluster (IPC) Message Park Assist System Unavailable or Service Park Assist System, Rear Braking Assist...
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Unavailable or Service Rear Braking Assist System" with Performance Diagnostic Trouble Codes (DTCs)
"Flash: Trailer Tow Module(TTM) Updates Customers may comment on one or more of the following: If the vehicle is...
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traveling at less than 5 kph (3 mph) and the brake pedal is pressed, then both turn lights will flash for two milliseconds. If the vehicle is traveling at less than 5 kph (3 mph) and one turn light is activated, then the opposite turn light will flash for 20 milliseconds This bulletin involves updating the TTM with the latest available software."
Auto Emergency Braking (AEB) Unavailable Service Required Message In Cluster
"Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination.
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Upon further investigation the technician must find one or more of the following Diagnostic Trouble Codes (DTC)s have been set: P0629 - Fuel Pump Control Circuit High. P0171 - Fuel system Lean. P0087 - Fuel Rail Pressure Too Low - Bank 1. Customers may also experience the following: Vehicle will not start. The Instrument Cluster Panel (ICP) unable to calculate the instantaneous fuel economy under heavy acceleration. The oxygen sensor can give incorrect values when entering EV mode. False fault detection (MIL on) is possible when this event occurs. The rear half shafts are damaged due to accelerating in drive with the Electronic Parking Brake (EPB) applied. This bulletin involves updating the PCM with the latest available software."
After Radio Software Update, Pedestrian Emergency Brake (PEB) Lamp and Forward Collision Warning (FCW) Lamp on in...
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Cluster or Other Customer Programable Features Concerns Not Set, No Diagnostic Trouble Codes (DTCs)
Auto Emergency Braking (AEB) Unavailable Service Required Message In Cluster
System Operation Obstructed or Blocked, ?Blind Spot Temporarily Unavailable, Sensor Blocked?, ?Automatic Emergency...
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Braking (AEB) Limited Service Required? or ?Limited Functionality Clean Front Windshield? Displayed Momentarily on The Cluster
Park Brake Warning Lamp Illuminated and Flashing, Cluster Warning Message to ?Service Park Brake?
System Operation Obstructed or Blocked, ?Blind Spot Temporarily Unavailable, Sensor Blocked?, ?Automatic Emergency...
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Braking (AEB) Limited Service Required? or ?Limited Functionality Clean Front Windshield? Displayed Momentarily on The Cluster
Rain Sensor Before replacing the rain sensor during a front windshield replacement inspect the part for part numbers.
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If you have part numbers; 68507366, 68483780, 68384226 or 68384225, these parts do not utilize a replaceable gel pad, only replace the sensor for a missing or damaged gel pad. For part numbers 68298334, 68298468, 68607452 or 68194700 the gel pad should be replaced during all windshield replacements and can be ordered through MOPAR, complete sensor replacement is not necessary. Contact: FCA Redacted Content for further questions If no response in 15 minutes, proceed with repair.
Flash: Powertrain Control Module (PCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination.
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Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set: ? C053D - Brake Pressure Sensor 1 Performance. This bulletin involves reprogramming the PCM with the latest available software.
System Operation Obstructed or Blocked, ?Blind Spot Temporarily Unavailable, Sensor Blocked?, ?Automatic Emergency...
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Braking (AEB) Limited Service Required? or ?Limited Functionality Clean Front Windshield? Displayed Momentarily on The Cluster
Rain Sensor Before replacing the rain sensor during a front windshield replacement inspect the part for part numbers.
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If you have part numbers; 68507366, 68483780, 68384226 or 68384225, these parts do not utilize a replaceable gel pad, only replace the sensor for a missing or damaged gel pad. For part numbers 68298334, 68298468, 68607452 or 68194700 the gel pad should be replaced during all windshield replacements and can be ordered through MOPAR, complete sensor replacement is not necessary. Contact: FCA Redacted Content for further questions If no response in 15 minutes, proceed with repair.
Auto Emergency Braking (AEB) Unavailable ? Service Required Message In Cluster
Rear Cup Holders Warm Customers may comment on the following: ? When the rear heat temperature is set at or near max...
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hot output, the front center console?s surfaces, first row and second row cup holders and storage bins are getting warm to the touch This bulletin involves removing the front center console and installing an insulator foam pad on top of the Center Console air duct.
SHOCK ABSORBER KIT Suspension Before replacing this part.
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Please call FCA Redacted Content. If no response in 15 minutes, proceed with repair.
Rattle From Instrument Panel (IP) Endcap Rattle/squeak from the general area on the left hand side of the steering wheel on the IP dash.
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This bulletin involves removing a foam stand-off pad on the endcap.
Diagnostic Trouble Code (DTC) P1CEA Customers may experience a Malfunction Indicator Lamp (MIL) illumination.
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Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set: ? P1CEA - Boost Side EVAP Purge System Performance. This bulletin involves inspecting two EVAP quick connects at the air cleaner cover with push-pull-push test and ensuring quick connect tabs are locked.
Anti-lock Brake System (ABS), Electronic Stability Lamp (ESC) Warning Lamps on, No Start, Decrease in Steering Assist...
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?Service Steering System Message?
Flash: Powertrain Control Module (PCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination.
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Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set: ? C053D - Brake Pressure Sensor 1 Performance. This bulletin involves reprogramming the PCM with the latest available software.
Mopar trailer brake controller.
Steering
22 bulletinsThe customer is experiencing a clicking or pop noise from the steering knuckle and bearing area during turns while...
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driving.
Note: actual release date was 12/22/2025 The customer is experiencing a clicking or pop noise from the steering knuckle...
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and bearing area during turns while driving.
Diagnostic Trouble Code DTC(s) C1593-00, C2217-00, U0131-00.
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and Service Electric Power Steering Messages.
Noise From Front End While Steering Or Turning The Steering Wheel.
SHAFT - STEERING COLUMN INTERMEDIATE
SHAFT - STEERING COLUMN INTERMEDIATE
Steering Repair Information Involving Toe Angle.
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Tie Rod And Or Electric Power Steering (EPS) Units.
Diagnostic Trouble Code DTC(s) C1593-00, C2217-00, U0131-00.
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and Service Electric Power Steering Messages.
Intermittent Vibration Buzz Squeak Rattle (BSR) Shaking Felt In Steering Wheel.
Steering Wheel Off Center.
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Customer Complaint/Technician Observation: Customer may state the vehicle drives straight but the steering wheel is off center. They may also describe the condition as a pull or a lead due to them trying to keep the steering wheel centered. Discussion: Drive on both highway and city roads if possible. If equipped with air suspension, place the vehicle in normal ride height (NRH). Refer to Service Library 02 - Front Suspension / Wheel Alignment / Diagnosis and Testing for a list of conditions, possible causes and corrections.
Steering Wheel Off Center.
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Customer Complaint/Technician Observation: Customer may state the vehicle drives straight but the steering wheel is off center. They may also describe the condition as a pull or a lead due to them trying to keep the steering wheel centered. Discussion: Drive on both highway and city roads if possible. If equipped with air suspension, place the vehicle in normal ride height (NRH). Refer to Service Library 02 - Front Suspension / Wheel Alignment / Diagnosis and Testing for a list of conditions, possible causes and corrections.
Slight Pull, Drift, Wander.
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Lack Of Precise Steering.
Steering Dragging While Recreational Flat Towing Behind RV.
Steering Dragging While Recreational Flat Towing Behind RV.
Service Electric Power Steering Message On Cluster.
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Electric Power Steering Light On After Recent Service.
Buzz, Squeak Or Rattle (BSR) From Steering Wheel Area While Turning.
Oil Wetness On Electric Power Steering
Tie Rod Boot Noise While Turning The customer may experience one or more of the following: ? A popping noise can be...
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heard when turning, while in the driver seat. ? One or both of the tie rod boots are extended, or compressed (Fig. 1) . This bulletin involves removing the small tie rod boot clamp and venting the tie rod boot.
Service Electric Power Steering Message On Cluster.
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Electric Power Steering Light On After Recent Service.
Electric Power Steering (EPS) Will Not Calibrate, Negative Response Error Code 0X10
Adjustable Pedals Cannot Be Adjusted, Power Tilt Steering Will Not Adjust
Dielectric Grease In Electric Power Steering (EPS) Connectors.
Suspension
20 bulletinsISOLATOR - SPRING
ISOLATOR - SPRING
BSR from the front suspension.
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Investigate the disconnecting stabilizer bar for a broken or cacked weld on the upper mount (anti rotation bracket). Instead of the replacing the whole stabilizer bar use Kit #PN#68730602AB. Refer to SOL #S22502000002 for additional information
Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts.
"Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts.
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"
"Frt Stabilizer assembly(smartbar) BSR from the front end due to Smartbar (disconnecting front sway bar).
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Root cause was identified as anti-rotation bracket (connects the actuator to the stabar) coming loose due to inadequate clamp load at the joint and weld (holds the bolt shaft and bracket flange) was poorly designed. If any vehicle causes BSR because of this Bracket failure (loose joint/ bracket bends) DO NOT replace whole stabar assembly, instead replace with the service kit (PN#68730602AA). Dealer must need to order the parts from part ordering system for this claim. This kit contains 1 bracket (PN 68730603AA), 3 M10 Nut (PN 68730605AA), 2 M8X1.5 Bolt (PN 68730606AA) and 2 M10X1.5 bolt (PN 06513427AA). 1 M10 Bolt (PN 68730607AA). This kit will also contain a new torque instruction for the bolt which holds the clamp bracket to this failed anti-rotation bracket. DO NOT apply the old torque (45+/5Nm Direct torque). The new torque is Angle controlled torque monitor (20Nm Snug torque, 110 deg Angle, monitor torque within 40-70Nm). Please use Service Library for your reference."
"Frt Stabilizer assembly BSR from the front end due to Smartbar (disconnecting front sway bar).
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Root cause was identified as anti-rotation bracket (connects the actuator to the stabar) coming loose due to inadequate clamp load at the joint and weld (holds the bolt shaft and bracket flange) was poorly designed. If any vehicle causes BSR because of this Bracket failure (loose joint/ bracket bends) DO NOT replace whole stabar assembly, instead replace with the service kit (PN#68730602AA). Dealer must need to order the parts from part ordering system for this claim. This kit contains 1 bracket (PN 68730603AA), 3 M10 Nut (PN 68730605AA), 2 M8X1.5 Bolt (PN 68730606AA) and 2 M10X1.5 bolt (PN 06513427AA). 1 M10 Bolt (PN 68730607AA). This kit will also contain a new torque instruction for the bolt which holds the clamp bracket to this failed anti-rotation bracket. DO NOT apply the old torque (45+/5Nm Direct torque). The new torque is Angle controlled torque monitor (20Nm Snug torque, 110 deg Angle, monitor torque within 40-70Nm). Please use Service Library for your reference."
WL Front Control Arm Bushing - Handling Link Has Loose Rubber Appearance
Frt Stabilizer assembly BSR from the front end due to Smartbar (disconnecting front sway bar).
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Root cause was identified as anti-rotation bracket (connects the actuator to the stabar) coming loose due to inadequate clamp load at the joint and weld (holds the bolt shaft and bracket flange) was poorly designed. If any vehicle causes BSR because of this Bracket failure (loose joint/ bracket bends) DO NOT replace whole stabar assembly, instead replace with the service kit (PN#68730602AA). Dealer must need to order the parts from part ordering system for this claim. This kit contains 1 bracket (PN 68730603AA), 3 M10 Nut (PN 68730605AA), 2 M8X1.5 Bolt (PN 68730606AA) and 2 M10X1.5 bolt (PN 06513427AA). 1 M10 Bolt (PN 68730607AA). This kit will also contain a new torque instruction for the bolt which holds the clamp bracket to this failed anti-rotation bracket. DO NOT apply the old torque (45+/5Nm Direct torque). The new torque is Angle controlled torque monitor (20Nm Snug torque, 110 deg Angle, monitor torque within 40-70Nm).
"Noise While Driving Over Bumps Customers may experience the following: Noise (metallic rattle) coming from the front end while driving over bumps.
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This bulletin involves replacing both tension links (lower control arms)."
Clicking Noise From Front Suspension Over Bumps Or Rough Roads.
Spring Front Upr - Isolator Before replacing this part.
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Please contact FCA REDACTED CONTENT. ~ If no response in 15 minutes, proceed with repair.
No Crank, No Start. Service Air Suspension Message Displayed In The Cluster
Service Air Suspension Message In Cluster.
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C15AD-92-Ride Height System- Performance In Below Freezing Temperatures.
Front Wheel Hub and Bearing Before replacing the front or rear wheel hub and bearing for moaning, grinding, or groaning...
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type noise, verify the noise is not coming from the transfer case. Follow the diagnostic procedure outlined in SOL Publication S2303000001 prior to any repair.
Service Air Suspension Message Displayed on Cluster
USB Hub In-Operable
No Crank, No Start. Service Air Suspension Message Displayed In The Cluster
Service Air Suspension Message In Cluster.
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C15AD-92-Ride Height System- Performance In Below Freezing Temperatures.
Cluster Message ?Service Air Suspension?
Fuel System
11 bulletinsEVAPORATOR - AIR CONDITIONING
EVAPORATOR - AIR CONDITIONING
FUEL VAPOR CANISTER FILTER EVAP Fuel Filters are to be checked for restriction / blockage on a regular schedule as indicated in the Owner s Manual.
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If the Filter is restricted or blocked then replace the part. For customers that drive light duty trucks in extreme dusty and dirty road conditions, please reference information only TSB 25-009-24 for an available MOPAR Dual EVAP Filter kit that is customer paid.
"Fuel Tube Replacement **Customers must experience a Malfunction Indicator Lamp (MIL) illumination.
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Upon further investigation the technician may find the following DTC has been set:** P0456 - EVAP System Small Leak."
"Customer Satisfaction Notification 09B Fuel Line.
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The fuel line on about 8,900 of the above vehicles may have been manufactured with a non-conductive 90-degree adapter which could lead to a build-up of static electricity and could potentially result in a pin hole in the fuel line and create a leak over time."
Electric Mode Temporarily Unavailable, Cluster Message Displayed Vehicle in Fuel Oil Refresh Mode (FORM)
Low Fuel Warning Indicator Stuck ON
Fuel Tank Filler Tube Customers may experience a Malfunction Indicator Lamp (MIL) illumination.
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Upon further investigation the technician may find the following DTC has been set: ? P0456 - EVAP System Small Leak. This bulletin involves inspecting and if necessary replacing the fuel filler tube.
Fuel Filler Door Will Not Open.
wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
Driving Mileage Range is Low After Filling with Fuel, Distance to Empty Displayed is Lower Than Expected
HVAC & Climate
9 bulletinsNot applicable to vehicles built for US market.
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Radio USB Update to U40.20 Customers may experience one or more of the following: Temperature displayed in the radio display screen and rear HVAC are mismatched. Auto door locks are inoperable. This bulletin involves inspecting and if required, updating the radio software level to U40.20. Depending on the radios current software level the radio may need a one or two USB update.
Not applicable to vehicles built for US market.
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Radio USB Update to U40.20 Customers may experience one or more of the following: Temperature displayed in the radio display screen and rear HVAC are mismatched. Auto door locks are inoperable This bulletin involves inspecting and if required, updating the radio software level to U40.20. Depending on the radios current software level the radio may need a one or two USB update.
Defroster Grille Has Gaps And Or Is Not Sitting Flush.
Customer Indicates A Whistle/Hiss Noise Can Be Heard With The A/C Operating.
Defroster Grille Has Gaps And Or Is Not Sitting Flush.
A/C Diagnostic LOP Change
Poor Heated Seat Performance Heated seats are not heating up as expected.
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This bulletin involves using wiTECH to perform a HVAC routine.
Radio Over The Air 47.01.12 Updating to R47.03.26 Software Version Customers may experience one or more of the...
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following: ? Head Unit (HU) is displaying only Sirius XMT app under Select Shortcut Type in shortcut widgets. ? Rapidly scrolling through SXMT stations while on climate screen causes very long buffering of stations. ? Apps option is shown in Custom Shortcuts Widget. ? Sync button Radio display status bar drop down menu does not change according to the button press. ? While on wireless call, pressing
A/C Diagnostic LOP Change (Except Alfa Romeo Vehicles)
Hybrid & EV
7 bulletinsNo Wireless Charging Or Slow Wireless Charging
Wireless Qi Charger Not Charging
Wireless Qi Charger Not Charging
Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev.
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B)
Wireless Qi Charger Not Charging
Front Inverter Outlet and Rear Center Console Power
Harsh Transition From Electric to Hybrid Mode
Air Bags & Safety
2 bulletins1st Row Seat Belt Retractor D-Ring Is Binding And Not Able To Rotate
The customer may experience an airbag light on or seat belt chime when buckled.
Software & Calibration
1 bulletinThe IDCM Flash Will Not Complete