2013 International Prostar TSBs
520 Technical Service Bulletins across 17 categories
Categories
Engine
129 bulletinsThis document aims to enable technicians to: 1.
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Accurately identify third generation MaxxForce medium duty engine control systems. 2. Understand the programming intricacies related to these systems. 3. Autonomously execute programming tasks without needing technical support.
This document provides guidance for assessing the feasibility of implementing a customer-requested change to an engine or vehicle parameter/feature.
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Customer requested changes will be approved in accordance with the requirements specified in 40 CFR Part 1037 to ensure continued compliance with greenhouse gas (GHG) regulations.
New CARB Idle Reduction Change Request
Engine replacements for all International engines will need to follow this procedure.
In some geographic areas, ambient temperatures reaching below 40F (4C), including high levels of humidity, an operator...
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may experience engine stalling, low performance, and/or poor aftertreatment performance. This is caused by condensation accumulating and freezing within the Charge Air Cooler (CAC); affecting air flow into the engine. This article lists currently available winter front covers that can be installed on the front grille and bumper to reduce cold air flow to the engine compartment.
In some geographic areas, ambient temperatures reaching below 15F (-10 C), including high levels of humidity, an...
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operator may experience engine stalling, low performance, and or poor aftertreatment performance. This is caused by condensation accumulating and freezing within the Charge Air Cooler (CAC); affecting air flow into the engine. This article lists all the currently available winter front covers that can be installed on the front grille and bumper to reduce cold air flow to the engine compartment.
Title: Engine Emission Label Replacement, Certificate of Conformance and Clean Idle Sticker Addition Procedure Applies...
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To: All Navistar Powered Trucks Requesting Engine Emission Label Replacement, Certificate of Conformance and/or Clean Idle Sticker, Clean Truck Check
Title: How to Request a Horsepower Quote Applies To: All International and Cummins Electronic engines
Applies To: All Navistar Powered Trucks Requesting Engine Emission Label Replacement, Certificate of Conformance and/or...
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Clean Idle Sticker, Clean Truck Check
Starter Diagnostics and warranty claim procedure; all engines EXCLUDING Cummins ISB engine with Allison transmission or...
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PSI engine.
Rebuilding Cylinder Heads on Certain MaxxForce 11/13, N13, and A26 engines; 2010 to present.
How to request a horsepower quote; all International and Cummins engines
Snap-On torque wrench requirement for all big bore engine connecting rod bolts; A26, MaxxForce 13, N13 engines
New air compressor incorporates an oil feed dowel O-ring.
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Only models equipped with 2010 and newer MaxxForce 11/13 engines, all N13, and A26 engines
New Air compressor Incorporates an oil feed dowel O-ring; only models built with MaxxForce 11/13, N13, or A26 Engines
Rebuilding cylinder heads on certain EPA 2010 MaxxForce 11/13, N13, and A26 Engines
Starter diagnostics and warranty claim procedure for all engines and all chassis EXCLUDING vehicles equipped with PSI...
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engines or Cummins ISB engine with Allison transmissions
Rebuilding Cylinder Heads on Certain International MaxxForce 11/13 engines and all International N13 and A26 engines
Turbocharger oil supply tube retrofit; only models with 2010 emissions MaxxForce 11 and 13 engines and N13 engines
Calculating pulses per mile (speedometer setting); only models equipped with International engines
High Pressure Fuel Pump external leaks from weep hole.
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only trucks with 2010 MaxxForce 11/13L, all N13, or A26 engines
Oil leaks at the Bottom of the Oil Filter Module; Only International A26, N13, or 2010 and newer 11 and 13 engines
Engine Oil Capacities.
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All International electronic engines 1994 to present and Cummins ISB, ISM, or ISX engines
This VER will involve reviewing diagnostic codes, inspection of the EGR valve / EGR System, and may include EGR valve replacement.
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Only models with 2012 model year MaxxForce 13 engines and are registered in California or have California apportioned registration.
Snap-On torque wrench requirement for all big bore engine connecting rod bolt(s).
A26, N13, and 2010 EPA MaxxForce 11 and 13 engine Auxiliary Programable Parameters
Fuel Filters, Winter Additives, and Blending Fuels for Cummins Engines
Cab Odor Service Plan Information; only models equipped with EPA 2010 or later MaxxForce 11 or MaxxForce 13 engines
MaxxForce 15L Engine Oil Leaks; an aid in repairing engine oil leaks on the MaxxForce 15L engine.
MaxxPower No Idle Battery-Powered A/C System Diagnostic Guide; Only sleeper cab models with feature code 16UZL
Stand Alone Real Time (SART) Module Diagnostics.
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Only 2010 and later models equipped with MaxxForce 11/13/15 engines or N13 with feature 0508051
Air Compressor Replacement for Certain Vehicles with MaxxForce 13 Engines.
MaxxPower No Idle Battery-Powered A/C System Diagnostic Guide; models equipped with feature 16UZL
Ambient Air Temperature (AAT) senor faults; only models with 2010 EPA MaxxForce 11, 13 engines.
Blower Motor Assemblies and Linear Power Module (LPM) Updates.
Deaeration Hoses, Upper Manifold Sub-Assembly, and Coolant Control Valve (CCV) Removal and Installation; only models...
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equipped with MaxxForce 13 ED-HBD II or N13 SCR HD-OBD engines.
Deaeration Tank Hose Re-Route Engine Parameter Download Instructions
Units with Auto Start/Stop Turn on after 15mins; Only models with Cummins ISX engine
Oil Capacities; All Electronic International Engines 1994 - Present.
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Cummins ISB, ISM & ISX
Engine Emission Label Replacement, Certificate of Conformance and Clean Idle Sticker Addition Procedure
ISB Starting System Diagnostics; Only models built with cummins ISB engines
Engine Oil Capacities All Electronic International Engines 1994 - Present.
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Cummins ISB, ISM & ISX
Engine Emission Label Replacement, Certificate of Conformance and Clean Idle Sticker Addition Procedure; only Navistar...
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Powered Trucks
Heater Hose Chafing; Only models built with N13 engine
ECM and Body controller software update to provide engine protection against an increase in engine RPM while vehicle is...
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idling (only in a parked state or if vehicle is not moving) and to prevent cruise control drop out; only models equipped with MaxxForce 13 engine. Retired
ECM Recalibration to provide engine protection against an increase in engine RPM while vehicle is idling (only in a...
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parked state or if vehicle is not moving); Only models equipped with MaxxForce 13 engine. Retired
Disable Cummins Icon; Only models equipped with Cummins engine and with Icon installed.
Certain MaxxForce 13 engines may experience increase in engine RPM while idling (only while vehicle is parked or...
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stopped).
The piston in the spring brake chamber may in certain cases, cause internal air leakage in the chamber.
Engine Gear Train Inspection; only models equipped with MaxxForce 15 engines.
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Retired
Aftertreatment Resource Center; All models equipped with EPA 2007 and newer engines
Exhaust Gas Recirculation (EGR) Valve Replacement; Only models equipped with MaxxForce 11 or 13 engines.
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Retired
Certain 2010, 2011, and 2012 model year MaxxForce 11 engines do not meet EPA emissions requirements.
Updated Emission Control Information and CARB Clean Idle Label; Only models with MaxxForce 11, 13, 15 engines.
Parts Lists for Maxx Power and Espar Anti Idle Systems; only models with Feature Code 0016UZL
Remote Engine Speed Control Module (RESCM) Troubleshooting; Only trucks equipped with RESCM
DEF Tank Slow to Fill; Only models built with Cummins ISX 15L engine.
Aftertreatment Purge Air Valve Air Supply Line Routing; only models with ISX Cummins SCR, N13 SCR engines
Phosphate Conditioner Required When Replacing Radiators; only models with EPA 2009.5, 2009.75 and 2010 MaxxForce 11,...
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13, 15 engines
Disable Cummins Icon; Only models equipped with Cummins engine and with Icon installed.
Horizontal Aftertreatment Mounting Bolt Torque; only models equipped with MF 11/13 engines
Aftertreatment Fuel Injector (AFTFI) Removal and Installation; onlt models equipped with MaxxForce 13 HD-OBD or N13...
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engines
On vehicles with the electronic jaw release system, the airlines at the isolation/vent valve may not be oriented...
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correctly to the valve ports at the time of assembly; only models built 20 February 2008 thru 29 July 2013 with feature code 0595BAW or 0595BAY.
Certain vehicles may have been built without the air line from air drier to engine purge valve fitting.
Deaeration Tank Hose Re-Route Engine Parameter Download Instructions; Only models marked with AFC12917
In Chassis Cleaning Procedure for Cooling Package in All Models with MaxxForce 11, 13 Engines
MaxxForce 15L engine PayStar to ProStar Conversion
Remote Throttle Control Options for Vehicles with ESC?s or Body Controllers and International Engines
Ambient Air Temperature (AAT) Sensor Faults/Location/Diagnostics; Only equipped with Maxxforce 11, 13 engines
LUK/Ixetic Power Steering Pump Fittings; only Vehicles equipped with Maxxforce 11, 13 engines
No Idle HVAC Solution Parts Identification; only with feature 16UZL No Idle HVAC
Compressor Relay and Power Harness Upgrade; only with feature 16UZL No Idle HVAC
MaxxForce 15 ECM recalibration to improve exhaust aftertreatment, Exhaust Gas Recirculation (EGR) valve, and oxygen...
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sensor diagnostics, and to address problems with engine cold start.
Urea Quality Sensor (UQS) Supplemental Diagnostic and Service Information; only models with SCR Aftertreatment system...
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and N9, N10, N13, A26 or Cummins ISB, ISL, ISX engines built from January 2016
MaxxPower No Idle Battery-Powered A/C System Diagnostic Guide; models equipped with feature 16UZL
The fire extinguishers may become clogged or require excessive force to activate.
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In certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. Only equipped with Kidde model FC5 and FC10 fire extinguishers identified by International part numbers 1696423C2 and 1696423C3 and installed post production at Navistar?s Truck Sales Processing Center (TSPC).
Ordering SCR Aftertreatment Parts for Vehicles Powered by Cummins Engines
Ordering SCR Aftertreatment Parts for Vehicles With Navistar Engines
The powertrain harness is missing its backshell and may rub on the ECM bracket and damage the wires; only with MaxxForce...
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15 engines.
Engine Oil Capacities
Dash Cluster Lamp Operation, Functions and Regeneration Instructions, With International engines
LT EGR Core Removal and Insertion with MaxxForce 11, 13, and N13 engines
Retrofiting a Horton VMaster(Stratis) fan drive to Horton 2spd air operated fan drive on MaxxForce 13 and N13 engines
CPA Injector Misfire Detection; Only models with 2004 thru 2017 International engines.
Cylinder Performance Analyzer (CPA) Resource Center; Only models with 2004 thru 2017 International engines.
MaxxPower No Idle Battery-Powered A/C System Diagnostic Guide; models equipped with feature 16UZL
Sleeper HVAC blower will not run on high with engine off; with Sleeper cab only
Aftertreatment Purge Air Valve Air Supply Line Routing for both Cummins ISX SCR and N13 SCR Engines
Cummins ISX 15L with Multiple ECM Faults; SCR engines only
Symptom 3: NoIdle HVAC Inoperative
Front Blower Motor Runs Breifly At Initial Power Up
Retrofiting a Horton VMaster(Stratis) fan drive to Horton 2spd air operated fan drive on N13 or MaxxForce 13 engines
N13, MaxxForce 11, 13 engine Two Cylinder Air Compressor Testing
driveline. This article does not address other possible vibration issues, such as vibrations caused by the engine.
MaxxPower No Idle Battery-Powered A/C System Diagnostic Guide; models equipped with feature 16UZL
Fuel Filters, Winter Additives, and Blending Fuels for Cummins ISX Engines
Davco Fuel Filter Replacements Recommendation for Maxx Force 11 and 13, 2010 Engines
No Idle Curtains Missing Velcro; only models with feature 16UZL - No Idle HVAC
Symptom 5: NoIdle HVAC Blows Warm Air
Symptom 3: NoIdle HVAC Inoperative
Symptom 1: No Idle HVAC Cools but Operates Incorrectly
Symptom 5: NoIdle HVAC Blows Warm Air
No-Idle HVAC Operational Check - STARTING POINT
Symptom 5: No-Idle HVAC Blows Warm Air
Symptom 4: No-Idle HVAC Digital Display Inoperative
Symptom 3: No-Idle HVAC Inoperative
Symptom 2: No-Idle HVAC Fault Codes
No-Idle HVAC Operational Check - STARTING POINT
Symptom 1: No Idle HVAC Cools but Operates Incorrectly
MaxxPower No Idle Battery-Powered A/C System Diagnostic Guide; equipped with Feature 16UZL
Charge Air Cooler Outlet Temperature Sensor Damaged; equipped with N13, MaxxForce 11, 13 engines
Retrofiting a Horton VMaster(Stratis) fan drive to Horton 2spd air operated fan drive on N13 or MaxxForce 13 engines
MaxxPower No Idle Battery-Powered A/C System Diagnostic Guide; models equipped with feature 16UZL
CHARGE AIR COOLER OUTLET TEMPERATURE SENSOR DAMAGED; EQUIPPED WITH N13, MAXXFORCE 11, 13 ENGINES
AIR COMPRESSOR RETROFIT FOR PROSTAR MODELS EQUIPPED WITH 2010 EPA AND NEWER MAXXFORCE 11 & 13 ENGINES AND FEATURE CODE...
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04SPL
MAXXPOWER NO IDLE BATTERY-POWERED A/C SYSTEM DIAGNOSTIC GUIDE; MODELS EQUIPPED WITH FEATURE 16UZL
TO ENSURE ENGINETORQUE PARAMETERS AR PROPERLY MATCHED TO SPECIFIED DRIVELINE; WITH ISX ENGINE AND FEATURE 06DDN...
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DRIVELINES
IK1201326 - SERVICE PARTS DAMAGED NEW TURBOCHARGER OIL SUPPLY TUBE
PERFORMING RELATIVE COMPRESSION TEST AND MISFIRE TEST WITH CPA TOOL
IK1201253 - EXHAUST MANIFOLD SERVICE PROCEDURES
IK1201157 - UPDATE FOR EXCESSIVE LUBRICATION OIL CONSUMPTION
MISFIRE DIAGNOSTICS IBB; SPN132(X) - FMI 31
IK: REPAIR INFORMATION REGARDING THE MISSING OR LOOSE BOLT ATTACHING HORTON STRATIS ANTI ROTATION BRACKET (ARB) TO ENGINE.
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MODEL PROSTAR, WORKSTAR, LONESTAR. NO YEARS LISTED. *PE UPDATED 6/27/2014 *JS UPDATED 11/7/14. *PE UPDATED 1/30/15. *PE
INTERNATIONAL: THERE ARE ISSUES OF MISSING COMPLETE ENGINE AIR SUPPLY LINE AND ALSO MISSING T FITTING WITH 1/4" AIR...
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LINE TO AFTERTREATMENT PURGE AIR VALVE. *PE UPDATED 08/04/2014 *JS
INTERNATIONAL: ON SOME TRUCKS, AN AUTO START STOP FEATURE CODE 0008TSJ, ALLOWS PRESET VALUES IN BODY CONTROLLER, THAT...
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ALLOW TRUCK TO START WHEN BATTERY VOLTAGE OR ENGINE OIL TEMPERATURE REACHES PRESET VALUE. MODEL PROSTAR. NO YEARS LISTED. *PE
INTERNATIONAL: ENGINE WOULD SHUT DOWN AFTER FEW MINUTES ONCE AUTO START/STOP BUTTON WAS ENGAGED AND IN DISPLAY WOULD...
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SHOW IDLE SHUTDOWN LIGHT ON BEFORE SHUT DOWN. MODELS PROSTAR. MODEL YEARS NOT LISTED. *PE
NAVISTAR: EMISSIONS RECALL ON CERTAIN TRUCKS THAT DO NOT MEET EMISSIONS REQUIREMENTS AND NEED INSTALLED AN UPDATED...
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ENGINE CONTROL MODULE (ECM) CALIBRATION TO BRING IT WITHIN SPECIFIED LIMITS OF CERTIFICATION. MODELS 2010-2013 PAYSTAR, PROSTAR, TRANSTAR, WORKSTAR WITH MAXXFORCE 11 ENGINES. *PE
NAVISTAR: TRANSMISSION COOLER LINES MAY MAKE CONTACT WITH WITH FRONT COVER OF ENGINE.
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COULD CAUSE TRANSMISSION FAILURES *JS
INTERNATIONAL: THE AIR TEMPERATURE SENSORS, ON CUMMINS ENGINE, MAY BE MISTAKEN FOR GROUND CONNECTOR AND SHOULD REMAIN...
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STRAPPED TO HARNESS AND NOT BOLTED, DUE TO BEING RELOCATED AT REAR, AND FRONT, OF CHASSIS. MODELS PROSTAR, LONESTAR, TRANSTAR. *PE
Other
98 bulletinsThe new clusters in the post-2007 models store the mileage in memory.
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When replacing the cluster, follow these instructions to program the current vehicle mileage into the memory of the new cluster.
This document will guide the user through understanding Prop Shaft Codes and understanding the variations of prop codes.
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(Metric Prop codes start with the number a 4 and Non metric Prop codes start with a 2.)
Title: Driveline Information Center and Troubleshooting Procedures Applies To: All Vehicles
Title: Fan belt replacement guidelines for frayed edges Applies To: All Models
02/26/2025 - Additional LT Part Numbers Added to Table
J1939 Data Link Source Address Information
Diagnosis of chassis wander complaints.
J1939 Data Link Source Address Information
J1939 Data Link Troubleshooting
J1939 Data link source address information
Pico Scope CCOS (Crankcase Separator Test)
PicoScope Test One Channel RCT
PicoScope Test Resistance and Ohmmeter
PicoScope Test for Datalink (CAN) Health Shorts & opens
J1939 Data Link Source Address Information
J1939 Data Link Troubleshooting
How to obtain As built parameter list
Cab Lean Concern
Driveline Information Center and Troubleshooting Procedures
Cleaning and Disinfecting Trucks and Buses
J1939 Data Link Troubleshooting
How To Get A Helios Capture; only 1939 and 1708 multiplexed buses and trucks
The Doser tube coolant return hose assemblies and coolant hoses have been found to leak.
Wiper Troubleshooting
Offensive Odors Inside Cabin
Cab Ride Height Specifications and Adjustment Procedures
J1939 Data Link Source Address Information
Driveline Information Center and Troubleshooting Procedures
Hendrickson Assembly Instructions; Transverse Torque Rods
Programing New Key Fobs
Offensive Odors Inside Cabin
Dash Cluster Stuck in one mode
Auto Start Stop Troubleshooting; only models with feature code 0008TSJ Auto Start Stop
Bendix Wingman - unable to connect to ACB; only vehicles equipped with Bendix Wingman system
The tow hooks supplied with the vehicle used for emergency recovery purposes may have not been heat treated to the...
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correct specification.
Peoplenet Information; Only models equipped with Peoplenet option
Wingman DTC Report; onle vehicles equipped with Bendix Wingman system
Complaint of a new chassis with a frame bow; only chassis equipped with "dogbone" style crossmembers
Ethylene Glycol Coolant Color Change to be Phased-In Approximately April 1, 2004
SPN 1590 FMI 19 Adaptive Cruise Control Code; only Models Equipped with Wingman Feature Codes 08TKW or 08TPL.
DEF Tank Slow to Fill; only models with 2013 Cummins ISX 15L
ESPAR AirTronic Low Run Time; only models with Feature Code 0016VTV
Low Temperature Radiator Diagnostics
Offensive Odors Inside Cabin
To Get A Helios Capture; All 1939 and 1708 multiplexed trucks only
J1939 Data Link Troubleshooting; Only Models with 250k Baud Data Link (Black 9 Pin Diagnostic Connector)
Sleeper Fan and Sleeper TEMP Switch Inoperative
J1939 Data Link Troubleshooting
SCR Chassis Overlay Instruction
NEW Ultrasonic DEF Tank Sending Unit; only models with SCR Aftertreatment system.
Auto Start Stop Troubleshooting; only LT and ProStar with feature code 0008TSJ
Auto Start Stop Troubleshooting; only models with feature code 0008TSJ Auto Start Stop
J1939 Data Link Troubleshooting
SCR Vehicles Setting 3363-16 (FC1713) due to Crossed DEF Tank Coolant Lines or Inverted DEFTHV
Auto Start Stop Troubleshooting; only ProStar with feature code 0008TSJ
Troubleshooting Auto Start Stop; only on ProStar with feature code 0008TSJ
Retrieving Fault Codes Through the Cluster Doesn?t Work
Cooling System Flush Procedure
J1939 Data Link Source Address Information
J1939 Data Link Troubleshooting
Updating OnCommand Link with Accelerator
OnCommand EZ-Tech
Winter Front Usage
ISX, N13, and N9 / N10 Aftertreatment Private Data Link Troubleshooting
J1939 Data Link Troubleshooting
Active Faults During Load Shed
SCR Vehicles Setting 3363-16 (FC1713) due to Crossed DEF Tank Coolant Lines or Inverted DEFTHV
OnCommand EZTech
OnCommand EZ-Tech Download Center
Auto Start Stop Troubleshooting; only models with feature code 0008TSJ Auto Start Stop
Cluster Issues
1939 Data Link Troubleshooting
Collision Avoidance Wingman FLR-10 to FLR 20 Retrofit
Pressure Transducer (PT) Switch Install
ESPAR AirTronic Low Run Time.
Offensive Odors Inside Cabin
Low Coolant Switch Diagnostics with Cummins ISX
Offensive Odors Inside Cabin
The S-Cam tube bracket assemblies on steer axles may exhibit fractures between the wing bracket and the steel tube when...
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mounted to stamped spiders; with feature code 0504501, 0504504, or 0004EWM without feature code 0004WCS.
Work Surface Latch Jammed - Replacement
Work Surface Rattle
Drawer Rattle
Sleeper Buzz, Squeak, Rattle
Rubbing Between Front and Rear Skirts on ProStar
ProStar Air Deflector Mounting Procedure (Rattling Noise from Air Deflector or Bulging Between Fasteners)
ESPAR D5 Hydronic Diagnostic Guide
ESPAR D5 Hydronic Diagnostic Guide
ISX Setting 3556-18 (FC3167), 5298-18 (FC1691), or 3482-2 (FC1925) Caused by Missing AFI Poppet
Pressure Transducer (PT) Switch Install
ESPAR D5 Hydronic Diagnostic Guide
Active Faults During Load Shed
Pressure Transducer (PT) Switch Install
PRESSURE TRANSDUCER (PT) SWITCH INSTALL; MODELS BUILT PRIOR TO JANUARY 20, 2015
PRESSURE TRANSDUCER (PT) SWITCH INSTALL; BUILT BEFORE JANUARY 20, 2015)
RADIATOR INTERNAL RESTRICTION AND FLUSH PROCEDURE
GEOTAB WITH WYE CABLE INSTALLATION
TEMPERATURE RADIATOR DIAGNOSTICS
IKNOW: ON SOME VEHICLES THE TURNING ANGLE MAY CAUSE A BENT OR BROKEN AXLE STOP BOLTS.
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*JS
Body & Paint
56 bulletinsThis article addresses chassis lean conditions on all chassis.
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This does not include any diagnostics for body leans such as a cab lean. Keep in mind that a chassis lean may cause or accentuate a cab lean. Filling out the printable form and using the notes in blue will help you to determine the source of the lean and identify the action and parts required to correct the lean.
Primer recommendation for matching textured panels to smooth panels for field repairs
Textured surfaces on painted plastic bumpers, chassis side skirts, and fender extendtions
Cab water leak troubleshooting tips; HX with steel cab only
Cab water leak troubleshooting tips
Aftertreatment Clamp Corrosion; Single Can Aftertreatment Systems
Day cab roof air deflector causing loud vibration noise at highway speed
SkyRise Roof Replacement
Power Windows Stop Randomly or are Inoperative, Power Door Locks are inoperative
Interior door handle seal
Updating Body Controller Software
Hood-Mounted Mirror Reinforcement Kit.
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Retired
Mirror Repair Procedures and Replacement Parts Availability
Power Windows Stop Randomly or are Inoperative, Power Door Locks are inoperative
Cab Water Leak Troubleshooting Tips; Excluding 9000i, PayStar(HX), CityStar, or LoadStar
The First Check to make when Troubleshooting any Body Controller or ESC Issue
Wind noise at upper side of cab door
Power Windows Stop Randomly
Headlight Operation and Troubleshooting; only Post 2007 Vehicles Built with a Body Controller
Body Controller Resource Center
Body controller software update to prevent cruise control drop out.
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Retired
Water entry into the cab / Adding Cowl tray seal; models built prior to 11/11/2013
SkyRise Roof Replacement
Mirror Repair Procedures and Replacement Parts Availability; only models with Lang Mekra Mirrors
Power Windows Stop Randomly or are Inoperative, Power Door Locks are inoperative
Power Windows randomly stop
Auto Start/Stop Feature, shut down Issue; only with Body Controller Feature 595BVG
Power Windows Stop Randomly or are Inoperative, Power Door Locks are inoperative
Filterminder Air Restriction Gauge Improvement; only models with 0016HKC, FILTER MINDER UNDER HOOD W/SWITCH
Power Windows Stop Randomly or are Inoperative, Power Door Locks are inoperative
Headlight Condensation or Frost; excludes sealed beam headlights such as on WorkStar, Paystar and 9900i)
Mirror Repair Procedures and Replacement Parts Availability
Body Controller/ESC Software Updates
City Horn Blows When Driver Shuts off Truck and Walks Away; only equipped with with ESC or Body Controller
Mirror Repair Procedures and Replacement Parts Availability
Wipers and Aftertreatment Lights Inop on Post 2007 Trucks with Body Controller
Mirror / Map Light / Visor LED Lighting Up when CB MIC is keyed
Mirror Repair Procedures and Replacement Parts Availability
The First Check to make when Troubleshooting any Body Controller or ESC Issue
Mirror / Map Light / Visor LED Lighting Up when CB MIC is keyed
Mirror / Map Light / Visor LED Lighting Up when CB MIC is Keyed
Push-in Trim Fasteners Popping out or Missing
ProStar Side Skirt Paint Mismatch
Headlight Condensation or Frost; excludes sealed beam headlights such as on WorkStar, Paystar and 9900i)
Windows Stop Randomly or are Inoperative, Power Door Locks are inoperative
Power Window Binding
Wind noise at upper side door
WIND NOISE AT UPPER SIDE DOOR
COWL TRAY SEAL; ONLY BUILT PRIOR TO 11/11/2013
MIRROR REPAIR PROCEDURES AND REPLACEMENT PARTS AVAILABILITY
WIND NOISE AT UPPER SIDE DOOR
POWER WINDOW BINDING
INTERNATIONAL: INFORMATION REGARDING ISSUE WITH POWER WINDOWS FAILING TO OPERATE PROPERLY OR POWER DOORS FAILING TO...
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LOCK OR WHEN WINDOW STOPS, BUTTON PRESSED AND WINDOW RESUMES OPERATION. MODELS TERRASTAR, DURASTAR, WORKSTAR, TRANSSTAR, PROSTAR AND LONESTAR. NO MODEL YEARS LISTED. *PE UPDATED 12/16/13. *PE UPDATED 12/18/13. *PE UPDATED 9/14/15 *CN
IKNOW: INSTALL KIT IN ORDER TO ALLEVIATE LOOSE, VIBRATING, OR RATTLING OF THE HOOD-MOUNTED MIRRORS.
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*JS
INTERNATIONAL: INFORMATIONAL PROCEDURES FOR REPAIRING CONNECTIONS FOR GROMMET PASS THROUGH DUE TO WATER LEAKAGE.
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MODELS TERRASTAR, DURASTAR, WORKSTAR, TRANSTAR, PROSTAR, LONESTAR. NO MODEL YEARS LISTED. *PE
IKNOW: SLEEPER SIDE SILL/UNDERBODY CROSS-MEMBER WELD CHECK AND REPAIR.
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THE WELDS DESCRIBED HEREIN ARE NEITHER DURABILITY NOR SAFETY CRITICAL WELDS. *JS
Electrical
53 bulletinsThis document provides: Steps to take when switch pack programming fails, or when switch pack disappears after body...
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control module update Sample scenarios Additional information to assist readers in understanding DLB switch pack programming
This document details the procedure that must be followed to ensure proper alternator troubleshooting.
This document covers battery diagnostics, maintenance and storage requirement.
General Wheel Speed Sensor Troubleshooting
PicoScope Wheel Speed Sensor Test
PicoScope Test - Battery Loss of Charge - Parasitic Draw Test
PicoScope Test 5V & 12V Intermittent Open and Short circuit diagnostics
General wheel speed sensor troubleshooting
Ambient Air Temperature (AAT) Sensor Faults/Location/Diagnostics
Ambient Air Temperature (AAT) Sensor Faults/Location/Diagnostics
Auxiliary Battery Box - Cover Difficult to Remove; only models with Feature Code 0008XGG (auxilary battery box)
Build to VIN Wiring Harnesses
ProStar Electrical System Load Shed Feature 08XEV
Build to VIN Wiring Harnesses
Tool Instruction - BCM Programming Harness
ProStar Electrical System Load Shed Feature 08XEV
Cummins ISX SCR System wiring
Build to VIN Wiring Harnesses; Axle Configuration: 6x4
SCR Aftertreatment Harness Replacement
Circuit diagram for ProStar/LoneStar Fifth wheel; link to missing diagram.
Cummins ISX 15L with Multiple ECM Faults
DM harness inspection; Only with Steering Column feature code 05710
Parasitic Battery Load and Predelivery Storage Recommendations
Battery Drain ( Parasitic Drain) with Sleeper Refrigerator; only models with optional refrigerator
Ambient Air Temperature (AAT) Sensor Faults/Location/Diagnostics
Remote Power Module (RPM) Troubleshooting
How to Add Lift Gate Battery Protection; only models equipped with Electronic System Controller (ESC) or Body Controller...
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(BC).
Location of 1000 OHM Resistor In the HVAC Wiring
HVAC fault 2609-19 with 4th Gen BCM; Only models equipped with 4th generation BCM
Cummins ISX SCR System wiring
A jump start or electrical load dump event could result in an overvoltage condition of the cab Linear Power Module (LPM).
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The overvoltage condition could eventually cause overheating of the LPM circuit board.
Auxiliary Battery Box Cover Difficult to Remove; Only vehicles with Feature Code 0008XGG (auxilary battery box)
Ambient Air Temperature (AAT) Sensor Faults/Location/Diagnostics
Build to VIN Wiring Harnesses
Air Conditioning Electrical Diagnostics
Air Conditioning Electrical Diagnostics
An incorrect terminal may have been installed on harness part number 4047811C91.
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This terminal does not allow the harness to be installed without modifying the harness.
Air Conditioning Electrical Diagnostics
Accelerator pedal sensor (APS) recalibration
Ambient Air Temperature (AAT) Sensor Faults/Location/Diagnostics
AIR CONDITIONING ELECTRICAL DIAGNOSTICS
BATTERY DISCHARGE DURING EXTENDED STORAGE; PROSTAR EQUIPPED WITH FEATURE 0008WEN
HIGH OR SPIKING VOLTAGE ONLY WITH LEECE-NEVILLE ALTERNATOR USING REMOTE VOLTAGE SENSE
NAVISTAR: VARIOUS TYPES OF VEHICLES INCLUDING LONESTAR, PROSTAR, 8600, AND 7600 VEHICLES WILL NEED AN OPERATION TO IMPROVE THE CAB CIRCUIT GROUNDS.
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7/17/15 *TA
NAVISTAR: DIESEL EXHAUST FLUID (DEF) WILL FREEZE INSIDE PURGE PUMP DUE TO AFTERTREATMENT CONTROL MODULE (ACM) NOT...
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RECEIVING BATTERY POWER (BATTERY DISCONNECT SWITCH), AND PURGE CYCLE FAILS TO COMPLETE, AFTER IGNITION KEY IS OFF. MODEL PROSTAR, WORKSTAR. *PE
INTERNATIONAL: THERE ARE CODE FAULTS, CAUSED BY LOAD SHEDDING, LOADED IN OTHER MODULES AND UNIT GOES INTO LOAD SHED AND...
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FAILS TO HAVE POWER IN SWITCHES. MODEL PROSTAR, LONESTAR. NO YEARS LISTED. *PE
IKNOW: THE BATTERY CUBE FUSE STUD TERMINAL WITH THE ALTERNATIVE PART NEEDS TO BE REPLACED.
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SOME VEHICLES MAY EXPERIENCE A SHORTED FUSE BECAUSE THE INSTALLATION WAS IMPROPER. MODELS INCLUDE ALL PROSTARS (PRIOR TO SCR RELEASE) *JS
IKNOW: FAULTS WITH ECM.
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WHEN EXPERIENCING ELECTRICAL FAULTS INSPECT THE CONNECTOR. *JS UPDATED 08/04/2014 *JS
INTERNATIONAL (NAVISTAR): THE CRUISE CONTROL WIRES, FROM SWITCHES, ARE MOMENTARILY SHORTED OUT WHEN TURNING OFF DUE TO...
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STEERING COLUMN HARNESS RUBBING, REQUIRING A RESET EACH TIME. MODEL PROSTAR. NO MODEL YEARS LISTED. *PE UPDATED 1/8/13. *PE
INTERNATIONAL: SPRING HANGER SHACKLE BOLT MAY HAVE BATTERY CABLES ROUTED TOO CLOSE FOR LEFT SIDED BATTERY BOX OR 8600...
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LSM BOC BATTERY BOX FOR EXCOBEDO BUILT PROSTAR 113. NO MODEL YEARS LISTED. *PE
INTERNATIONAL: BATTERY CABLES ROUTED TOO CLOSE TO SPRING HANGER SHACKLE BOLT FOR LEFT-SIDED BATTERY BOX OR 8600 BOC BATTERY BOX.
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MODEL PRO-STAR113 GARLAND BUILT. NO MODEL YEARS LISTED. *PE
INCORRECT 5AMP FUSE AT LOCATION F11-D ON WABCO 6 SENSOR 6 MODULATER.
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*KB
NAVISTAR: HVAC FRONT INSIDE MODULE DRAIN REPAIR.
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*KB
HVAC & Climate
45 bulletinsThis document will guide the user through the necessary steps to install the Pressure Transducer (PT) Switch Conversion...
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Kit onto model year 2012 thru 2016 ProStar and LoneStar(Built prior to January 20,2015). This conversion is required to be performed during a A/C system failure in which the refrigerant system is opened.
Title: A/C Refrigerant and Oil Capacities Applies To: All current models
A/C Refrigerant and Oil Capacities
Espar Heater Diagnostic Guide; only vehicles with feature code 16UZL, 16VTV (Airtronic D2 Heater, Hydronic D5 Heater)
Espar Heater Diagnostic Guide; only vehicles with feature code 16UZL, 16VTV (Airtronic D2 Heater, Hydronic D5 Heater)
Air Pressure Gauges and A/C Pressure Transducer Troubleshooting
Air Pressure Gauges and A/C Pressure Transducer Troubleshooting
A/C Refrigerant and Oil Capacities
Espar Airtronic Heater Diagnostic Guide; only models with Feature code 16VTV
Espar Heater Diagnostic Guide; only vehicles with feature code 16UZL, 16VTV (Airtronic D2 Heater, Hydronic D5 Heater)
Espar Heater Diagnostic Guide; only vehicles with feature code 16UZL, 16VTV (Airtronic D2 Heater, Hydronic D5 Heater)
HVAC Diagnostic Information; only models 2010 and newer
Troubleshooting & Resetting HVAC Doors; only 2010 and later vehicles with feature code 0016WCT.
HVAC faults 520211 and 520465; only Models with Body Controllers
HVAC Diagnostic Information
Rear A/C Control Panel Inoperative
Rear A/C Blows Warm Air
Air Conditioning Diagnostics
Air Conditioning Control Head Diagnostics
HVAC Diagnostic Information
A/C Refrigerant and Oil Capacities
2010 and Newer Vehicle Air Conditioning Diagnostics (Start Here)
Grille/Bug Screen Rubbing Against A/C Condenser
2010 and later HVAC Diagnostic Information
Activate HVAC Front Blower Message In Dash Message center; with Sleeper cab only
2010 and Newer Vehicle Air Conditioning Diagnostics (Start Here)
HVAC faults 520211 and 520465
Vehicle Air Conditioning Diagnostics (Start Here)
HVAC Diagnostic Information
04SPL, MCAC 476, Yoosung, Compressor - Service Information
Sleeper Curtain Getting Sucked into HVAC Duct
2010 and Newer Vehicle Air Conditioning Diagnostics (Start Here)
HVAC Diagnostic Information
2010 and Newer Vehicle Air Conditioning Diagnostics (Start Here)
Vehicle Air Conditioning Diagnostics (Start Here)
Air Conditioning Mechanical Pressures Diagnostics
Coolant odor in cab with rear HVAC; equipped with Feature 0595BJN or 0595BWZ
VEHICLE AIR CONDITIONING DIAGNOSTICS
AIR CONDITIONG CONTROL HEAD DIAGNOSTICS
AIR CONDITIONING MECHANICAL PRESSURES DIAGNOSTICS
ESPAR HEATER DIAGNOSTIC GUIDE
2010 AND NEWER VEHICLE AIR CONDITIONING DIAGNOSTICS (START HERE)
AIR CONDITIONING MECHANICAL PRESSURES DIAGNOSTICS
AIR PRESSURE GAUGES AND A/C PRESSURE TRANSDUCER TROUBLESHOOTING
HVAC DIAGNOSTIC INFORMATION
Transmission
26 bulletinsTitle: Steering Gear Seal Repair Guidelines Applies To: Steering gears
Power Steering Diagnostics Flow / Pressure Specifications For Power Steering Gears and Power Steering Pumps
Hydraulic Clutch Adjustment for ProStar + Vehicles; only Vehicles with Hydraulic Clutch
Tech Tip to aid technicians in the efficient removal and installation of a TC10 transmission
Hard to Crank Condition on Vehicles with Hydraulic Clutch Linkage and Solo Clutch
Ultrashift Shifter light flashes
Hydraulic Clutch Adjustment for ProStar + Vehicles; only Vehicles with Hydraulic Clutch
Hard to Crank Condition; only Vehicles with Hydraulic Clutch Linkage and Solo Clutch
Manual Mode Button on the Eaton Shift Console is flashing with No Active Codes in the TCM.
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With Active Code 3655, 3654 or 3656 in the Body Controller; only models with Eaton Ultra and Auto Shift Transmissions
Hard to Crank Condition on Vehicles with Hydraulic Clutch Linkage and Solo Clutch
Roll Pins Backing Out of Bell Crank; Only with manual transmission
Transmission Keeps Shifting and Display Keeps Flashing After Ignition is Turned Off; only with Freedom Line Transmission
New Synthetic Oil for Eaton and Spicer Transmissions; only with Eaton or Spicer transmissions
Hard to Crank Condition on Vehicles with Hydraulic Clutch Linkage and Solo Clutch
Eaton Clutch Information
Hard to Crank Condition on Vehicles with Hydraulic Clutch Linkage and Solo Clutch
ZF Sachs Twin XTend clutch; only Vehicles with heavy-duty ZF Sachs Twin XTend Clutch
Eaton Clutch Information
Clutch Linkage Rattle
Hard to Crank Condition with Hydraulic Clutch Linkage and Solo Clutch
HARD TO CRANK CONDITION ON VEHICLES WITH HYDRAULIC CLUTCH LINKAGE AND SOLO CLUTCH
HARD TO CRANK CONDITION ON VEHICLES WITH HYDRAULIC CLUTCH LINKAGE AND SOLO CLUTCH
INTERNATIONAL: TRUCK HARD TO CRANK DUE TO CLUTCH BEARING CONTACTING CLUTCH BRAKE PRIOR TO CLUTCH RELEASE PEDAL PASSING...
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MAGNETIC CLUTCH SAFETY SWITCH, ON SOME TRUCKS, CLOSING SWITCH ALLOWING TRUCK TO CRANK. MODEL PROSTAR, LONESTAR. *PE UPDATED 02/11/2014 *JS UPDATED 08/04/2014 *JS
NAVISTAR: STEERING WHEEL WILL NOT HAVE SHIFT CONTROLS DUE TO PHOENIX SHIFTER BEING PROGRAMMED TO LOOK FOR STEERING...
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WHEEL MOUNTED SHIFT CONTROLS AND IF AN ERROR IS DETECTED, A FAULT WILL BE SET. MODEL PROSTAR. *PE UPDATED 9/14/15 *CN
INTERNATIONAL: ON CERTAIN HEAVY DUTY TRUCKS, AN ISSUE WITH UP SHIFT AND DOWN SHIFT MANUAL MODE BUTTONS, THE SHIFT...
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CONSOLE IS FLASHING WITH NO CODES, FOR THE STEERING WHEEL SWITCH ON RIGHT HAND SIDE. *PE UPDATED 02/07/2014 *JS
INTERNATIONAL: INFORMATION IS BEING PROVIDED REGARDING THE PROCEDURES FOR THE ADJUSTMENT OF INTERNAL AND EXTERNAL HYDRAULIC CLUTCH ON SOME TRUCKS.
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NO MODEL YEARS LISTED. *PE UPDATED 12/16/13. *PE
Fuel System
21 bulletinsThis document describes the process for utilizing the CPA High Pressure Fuel Pump (HPFP) Test
LT / ProStar Fuel Tank Unable to Fill; only sleeper models
LT / ProStar Fuel Tank Unable to Fill; only sleeper models
Ordering Parts for Selective Catalyst Reduction (SCR) Exhaust Systems; only models Equipped with SCR Aftertreatment In...
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The United States and Canada.
Dual Fuel Tank Transfer Pump Troubleshooting
Dual Fuel Tank Transfer Pump System With Two Wire Pump Troubleshooting; Only models built with Feature Code: 595192
Exhaust Bellows Damage; only models equipped with bellows exhaust pipe.
Proper Exhaust Shield Orientation
SCR Fluid Filter Replacement; only models equipped with Cummins ISX or Navistar N13 Diesel Exhaust Fluid System
Ordering Parts for Selective Catalyst Reduction (SCR) Exhaust Systems; Only 2013 models and forward with SCR
2010 Dash Cluster Lamp Operation with new DPF Lamp Locations , Functions and Regeneration Instructions
Fuel Level Not Equal Between Tanks on Dual Draw Dual Return Dual Tank Systems.
2010 Dash Cluster Lamp Operation with new DPF Lamp Locations , Functions and Regeneration Instructions
DPF Snap Accel Test - Quick Test to All vehicles with DPFs
Dual Fuel Tank Transfer Pump Troubleshooting on Post-2007 NGV and ProStar
Dual Fuel Tank Transfer Pump System With Two Wire Pump Troubleshooting; equipped with feature 595192 built after...
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08/19/2002
ISX15 Aftertreatment Fuel Injector Replacement
During vehicle operation, the rear chassis skirt upper horizontal support S-bracket may contact the fuel tanks during...
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frame twist, and it is possible for the bracket to wear a hole in the top of the fuel tank, which may result in a fuel leak.
IK1500051 - DAVCO FUEL PRO 382 TECHNICAL MANUAL, INSTALLATION, DIAGNOSTICS, AND SERVICE
IK1201320 - EGR SLOW RESPONSE DIAGNOSTICS; 2659 - 10
INTERNATIONAL: INFORMATION REGARDING THE FUEL SYSTEM COMPONENTS AND REPAIRS TO CORRECT INTERFERENCE TO AVOID FUEL LINE CONTACT WEAR.
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MODEL PROSTAR. NO MODEL YEARS LISTED. *PE
Brakes
20 bulletinsThis document will guide the user through a step-by-step procedure for detecting water leaks in vehicle cabs and...
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windshields using an ultrasonic sound detector.
This document is to guide users to eliminate brake pedal rattle noise.
Bendix EC80 Blank Module Replacement Program; This document will guide the user through selecting the correct ABS module...
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when it has been determined a replacement is needed. Only Models with EC-80 ABS Controller
Meritor Front Brake Return Spring Install
Brake Lights Staying On
Brake Assembly Conversion - Stamped Spider Brake Assembly to Cast Spider Brake Assembly
2007 and Newer Brake Light Operation; only equipped with Air Brakes
The mounting bolts that fasten the air disc brake caliper to the caliper anchor plate may have not been tightened to...
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their specified torque; only with air disc brake feature codes 04WEY, 04WEZ, or 04WZK.
Trailer ABS In-Dash Lamp Stays On After A Trailer Has Been Disconnected; only with An In-Dash Trailer ABS Warning Lamp...
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feature
Cab Water Leak Troubleshooting Tips; primarily for Sleeper cab models and some aspects may also apply to all cabs...
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excluding 5000,9000, PayStar, cityStar
Newer Brake Light Operation
Brake Light Operation on HPV, ProStar and LoneStar
Standard to Heavy Duty Brake Chamber Replacement
Adding an Electronic Trailer Brake Controller
Brake Single Hot Wheel End Service Procedure
NEWER BRAKE LIGHT OPERATION
NEW BRAKE LIGHT OPERATION; PROSTAR AND LONESTAR WITH AIR BRAKES
IKNOW: PROSTAR BRAKE ASSEMBLY CONVERSION.
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THE WELD MAY BE CRACKING IN THE STAMPED S-CAM TUBE BRACKET. THE STAMPED SPIDER BRAKE ASSEMBLY SHOULD BE CONVERTED TO A CAST SPIDER BRAKE ASSEMBLY. *JS
INTERNATIONAL (NAVISTAR): PROCEDURES REGARDING THE REPLACEMENT AND INSTALLATION, ON CERTAIN TRUCKS, OF THE MGM MJ SERIES BRAKE CHAMBERS.
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MODEL PROSTAR. NO MODEL YEARS LISTED. *PE
INTERNATIONAL (NAVISTAR): THE ADHESIVE PATCH, USED ON ONE PIECE SUNSHADE, FAILS, AND THE SUNSHADE MOUNTING BRACKET,...
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USED ON MODEL DAY CABS, COMES OFF. *PE UPDATED 5/9/12 *JS UPDATED 05/07/13 *JS UPDATED 11/14/2013 *JS
Infotainment
14 bulletinsThis tool is designed to compare Diamond Logic feature data across multiple vehicle configuration files.
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It allows users to quickly load files either manually or directly from the Diamond Logic Builder Vehicles folder using VIN-based selection. As files are added or removed, the comparison runs automatically with no manual action required. The program presents results in an interactive table that shows feature codes, descriptions, access levels, and whether each feature is present in each selected file. Built-in search, filtering, and sorting make it easy to locate specific features or focus only on differences between files. Column visibility can be customized to show or hide descriptions and access information as needed. Users can remove files individually or clear all files at once, with results updating instantly. The tool also includes reporting and export options that reflect exactly what is visible on screen, allowing results to be printed, copied, saved as text, or exported to CSV for use in Excel or other spreadsheet tools. Overall, the program streamlines the process of comparing vehicle feature configurations, helping users quickly identify differences, validate setups, and document results without manual comparison or external tools.
Driver Information Display (VIS/DID) screen fails to boot up.
NEW Ultrasonic DEF Head Unit; All SCR vehicles
VIS Display wont boot up; only with feature code 0016HLP, ELECT VEHICLE MONITOR/WING PANEL/WI-FI or 0016HLN, ELECT...
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VEHICLE MONITOR IN WING PANEL
NEW Ultrasonic DEF Head Unit available; Only models equipped with SCR Aftertreatment.
NEW Ultrasonic DEF Head Unit; Only vehicles Equipped with SCR
NEW Ultrasonic DEF Head Unit; only models equipped with SCR Aftertreatment
NEW Ultrasonic DEF Head Unit
Radio Diagnostics and Information
FLR-10 Bendix Wingman fault.
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ACB display with SPN 886 FMI 7. Includes procedures for repeat misalignment failures on FLR-10 Radars
Bluetooth Stereo Adapter Infromation; only Bluetooth Equipped models
Asterisk in Lower Right Quadrant of Dash Display
VORAD VS-400 Side Display Inop
RADIO DIAGNOSTICS AND INFORMATION
Suspension
14 bulletinsThis document reminds technicians of the critical relationship between the truck's suspension and the driveline operating angles.
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The information applies to diesel, gas, and electric vehicles.
Suspension Lean Diagnostics; All models
Improved Bushings for Hendrickson Torque Rods
Sleeper Cab Strut Noise; sleeper cab only
Sleeper Cab Strut Air Leak Detection; sleeper cab only
Horton Stratis Fan Hub Diagnostics
Drive Axle and Steer Axle Air Suspension Ride Height Settings; only models equipped with Feature Code 03AZD and 03AZG,...
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Hendrickson MaxxPower Front Air Suspension.
Preventative Maintenance on Horton Stratis Fan Hub Anti Rotation Bracket
Horton Stratis Fan Hub Diagnostics
Suspension Dump; only models with programming feature 595ACA (Suspension Dump).
ProStar and NHPV with Suspension Dump feature code 595ACA or 595BBC
Horton VMaster Ultra (Stratis) Viscous Fan Hub Diagnostics and Troubleshooting Guide
PROSTAR SLEEPER CAB STRUT NOISE OR AIR LEAKS
IKNOW: STRATIS FAN HUB DIAGNOSTICS.
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HORTON 12 THX VMASTER ULTRA (STRATIS) VISCOUS FAN DRIVE TROUBLESHOOTING GUIDE. *JS UPDATED 12/16/13. *PE
Tires & Wheels
11 bulletinsSuggested alignment target values when performing a vehicle axle alignment.
Suggested alignment target values when performing a vehicle axle alignment
Suggested alignment target values when performing a vehicle axle alignment
FLR-10 Bendix Wingman Misalignment Issues; only models with Feature Code 08TKY Wingman FLR-10 Radars
FLR-10 Bendix Wingman Misalignment Issues; only models with Feature Code 08TKY Wingman FLR-10 Radars
Fifth Wheel Jaw Unlock; only models with Feature 595BAW or 597017 - electronic Jaw release
Troubleshooting Cruise Control Drop Out.
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Retired
Bendix Wingman FLR- 20 alignment; only vehicles equipped with Bendix Wingman system
FLR-10 Bendix Wingman Misalignment Issues; only with feature 08TKY Wingman FLR-10 Radars
Automatic Traction Control (ATC) Tire Size Compatibility; only with feature 04AZD and 04AZJ Bendix ATC
The fifth wheel and its locking mechanism may be susceptible to cumulative damage resulting in the fifth wheel lock to...
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function improperly or a failure of the locking mechanism to properly engage
Steering
10 bulletinsSteering Shake, Shimmy, Shudder, Wobble, Steering Vibration; only models built with 14K weight rated axles or lower
Adjustment Procedure for Tilt Only Steering Column; only models with Feature code 0005708
Steering Shake, Shimmy, Shudder, Steering Vibration.
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Only models with14k front weight rated axles and below
Steering Shake, Shimmy, Shudder, or Steering Vibration; only with 14k front weight rated axles and below
Steering Shake, Shimmy, Shudder, Steering Vibration; only models with 14k front weight rated axles and below
Steering Shake, Shimmy, Shudder, Steering Vibration; only models with 14k front weight rated axles and below
The steering wheel armature may not have been welded properly to the steering wheel hub during the manufacturing...
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process.
Steering Fluids
Steering Shake, Shimmy, Shudder, or Steering Vibration; only with 14k front weight rated axles and below
INTERNATIONAL: INFORMATION BEING PROVIDED REGARDING THE RUSTING OF POWER STEERING HOSES THAT NEEDS TO BE REMOVED AND REPLACED.
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MODEL PROSTAR. NO MODEL YEARS LISTED. *PE
Lighting
9 bulletinsRepair Procedures for Vehicles Struck by Lightning
Additional hardware is required when replacing Tail Light Assemblies from Truck-Lite to Weldon; only ProStar models with...
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tail light part numbers 3707933C93 and 3707932C93
Additional hardware is required when replacing Tail Light Assemblies from Truck-Lite to Weldon; only ProStar models with...
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tail light part numbers 3707933C93 and 3707932C93
Additional hardware is required when replacing Tail Light Assemblies from Truck-Lite to Weldon; only ProStar models with...
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tail light part numbers 3707933C93 and 3707932C93
Trailer Auxiliary Switch Lamp Burning Out; Only Vehicles Equipped with Feature Code 0008TTH or 0008THG
IKNOW: REPLACING TRUCK -LITE TAIL LIGHTS WITH WELDON TAIL LIGHTS.
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IF CHANGING FROM TRUCK-LITE TO WELDON FOR THE FIRST TIME ON A VEHICLE, TWO RETROFIT CONVERSION KITS SHOULD BE ORDERED. *JS
INTERNATIONAL: THE TURN SIGNAL LAMPS AND HAZARDS FAILS TO ILLUMINATE AND/OR WORK PROPERLY.
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MODEL 2007 AND NEWER HPV, PROSTAR, LONESTAR. *PE
INTERNATIONAL: INFORMATION PROVIDED IN REGARDS TO REPAIR PROCEDURES OF REPLACING DIPSTICK TUBE, IN NECESSARY, ALONG...
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WITH BOTH P-CLAMPS AND THE DIPSTICK ITSELF. MODELS PROSTAR. NO MODEL YEARS LISTED. *PE
NAVISTAR: MAXXFORCE 11, 13, AND 15 RECALIBRATION TO ADRESS FREQUENT WARNING LIGHTS.
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*KB
Pre-Delivery & Maintenance
6 bulletinsTitle: Service Portal iKNow Feedback Case Types Applies To: All
Webasto Airtop 2000 ST D Service and Repair Manual; only with feature code 0016VSU
Cab Odor Service Plan Information
Cab Odor Service Plan Information
ESPAR Preventative Maintenance / Inpection
THE ON BOARD DIAGNOSTIC (OBD) DATA STORED FOR PURPOSES OF DEFINING REQUIRED MAINTENANCE OR REPAIR MAY BE INADVERTENTLY...
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LOST WITHOUT NOTICE TO THE OPERATOR.
Software & Calibration
6 bulletinsCluster Software Update Instructions
Using Supplier Software to Check DTCs
Dealer EZ-Tech and Diagnostic Software Support Resource Center
Rear S Cam Tube / Bracket part update
NAVISTAR: VARIOUS TYPES NAVISTAR VEHICLES WILL BE RECEIVING UPDATES ON THE REAR S CAM TUBE/ BRACKET PARTS.
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*TA UPDATED 9/10/15 *CN
INTERNATIONAL: ON THE AFTERTREATMENT SUPPORT HANGER, THE HORIZONTAL AFTERTREATMENT SUPPORT ROD BOLT IS LOOSE OR...
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BACKED OUT, DUE TO POSSIBLE WEAR AND NEEDS TO BE REPLACED, IF NECESSARY. *PE UPDATED 02/07/2014 *JS
Hybrid & EV
1 bulletinInverter/Charger Power System
Air Bags & Safety
1 bulletinChange in Seat Belt Manufacturer - Inspection and Replacements