2011 Ford F-150 TSBs

Ford is voluntarily conducting this program to evaluate the software currently installed on one or more electronic modules in the affected vehicles.

noise at idle after an engine oil change. It is often referred to as typewriter noise because of its similarity to the sound of a mechanical typewriter. The noise in question may be heard on some engines when engine temperatures reach 150F (65C) or higher and engine speed is at idle up to approximately 1700 RPM. It can typically be heard at the front wheel well and is often isolated to the transmission bell housing or oil pan area. The typewriter noise tick rate can be faster or slower and is not detrimental to the engine function or durability and has no short or long term effects on the engine. This an operating characteristic of the 5.0L engine and no repairs should be attempted. This information along with an example audio clip has been added to the WSM Section 303-00 Engine System  General Information > Diagnosis and Testing > Engine > PPT F > Step F2.

It is often referred to as typewriter noise because of its similarity to the sound of a mechanical typewriter. The noise in question may be heard on some engines when engine temperatures reach 150F (65C) or higher and engine speed is at idle up to approximately 1700 RPMs. It can typically be heard at the front wheel well and is often isolated to the transmission bell housing or oil pan area. The typewriter noise is not detrimental to the engine function or durability and has no short or long term effects on the engine. This an operating characteristic of the 5.0L engine and no repairs should be attempted.

The customer communication requested return of unsold inventory to inspect the sealing plugs. If the plug isn't sealing properly it may lead to a oil leak. If the oil leak persists it can lead to the oil check light coming on.

The customer communication requested return of unsold inventory to inspect the sealing plugs. If the plug isn't sealing properly it may lead to a oil leak. If the oil leak persists it can lead to the oil check light coming on.

The customer communication requested return of unsold inventory to inspect the software. The software may be too sensitive to the position of a locating magnet in the assembly causing the activation of the pinch point threshold prematurely. The window will stay open when it should have closed.

tensioner (6K254) or secondary timing chain guide (6K297), it is necessary to replace both components as a pair, using the latest level parts. Make sure to use secondary timing chain tensioner part number ML3Z-6K254-A and secondary timing chain guide part number ML3Z-6K297-A.

The customer communication requested return of unsold inventory to inspect the software. The software may be too sensitive to the position of a locating magnet in the assembly causing the activation of the pinch point threshold prematurely. The window will stay open when it should have closed.

Police Interceptor Sedan/Utility, and 2011-2019 Explorer vehicles may exhibit inoperative or intermittent HVAC blower motor function at various fan speed settings. This may be due to a poor electrical connection at the blower motor speed control. If the blower motor speed control is determined to be the causal part, replacement of the electrical connector pigtail harness (14S411) to the blower motor speed control is also recommended to avoid repeat repairs. Use pigtail harness service part numbers 3U2Z-14S411-ZEA or CU2Z-14S411-FA, as both parts are interchangeable. Refer to Wiring Diagram, Cell 5 for recommended splicing procedures.

Motorcraft Multi-Purpose Grease Spray XL-5-A even if grease was not applied from the factory. Also verify that the engine/transmission alignment dowel pins are present as well as the engine crankshaft dowel pin, if equipped, when installing the transmission. Failure to adequately lubricate the converter hub greatly increases the likelihood of the flexplate cracking in the future. Missing dowels may cause a misalignment issue also resulting in a premature failure. Refer to Workshop Manual (WSM), Section 307-01.

Turbocharger Or The Turbocharger Oil Supply Tube For 2010-2019 vehicles equipped with turbocharged engines, when diagnosing and/or replacing turbo related concerns, all steps within the Workshop Manual (WSM) procedure must be followed including replacement of all mandatory discarded parts. When specified in the WSM, the turbocharger oil supply filter must be replaced whenever the turbocharger or the turbocharger oil supply tube are replaced. Turbocharger bearing failure may occur if oil starvation occurs due to a restricted filter.

In some cases the secondary timing chain tensioners are not fully released during installation.To confirm, remove both valve covers and inspect the secondary timing chains and tensioners. If the chain is loose fitting and the tensioner does not appear to be extended, using your hand depress the chain/guide and tensioner several times or until the tensioner releases taking up the slack in the chain. If the chain does not have slack, follow Workshop Manual Section 303-00 to diagnose. The Workshop Manual section 303-01C has been updated to reflect the installation releasing process for the secondary timing chain tensioner.

Police Interceptor Sedan/Utility, and 2011-2019 Explorer vehicles may exhibit inoperative or intermittent HVAC blower motor function at various fan speed settings. This may be due to a poor electrical connection at the blower motor speed control. If the blower motor speed control is determined to be the causal part, replacement of the electrical connector pigtail harness (14S411) to the blower motor speed control is also recommended to avoid repeat repairs. Refer to Wiring Diagram, Cell 5 for recommended splicing procedures. Refer to Wiring Diagram, Cells 54/55 to obtain the service pigtail connector part number.

In some cases the secondary timing chain tensioners are not fully released during installation.To confirm, remove both valve covers and inspect the secondary timing chains and tensioners. If the chain is loose fitting and the tensioner does not appear to be extended, using your hand depress the chain/guide and tensioner several times or until the tensioner releases taking up the slack in the chain. If the chain does not have slack, follow Workshop Manual Section 303-00 to diagnose. The Workshop Manual section 303-01C has been updated to reflect the installation releasing process for the secondary timing chain tensioner.

Police Interceptor Sedan/Utility, and 2011-2019 Explorer vehicles may exhibit inoperative or intermittent HVAC blower motor function at various fan speed settings. This may be due to a poor electrical connection at the blower motor speed control. If the blower motor speed control is determined to be the causal part, replacement of the electrical connector pigtail harness (14S411) to the blower motor speed control is also recommended to avoid repeat repairs. Refer to Wiring Diagram, Cell 5 for recommended splicing procedures. Refer to Wiring Diagram, Cells 54/55 to obtain the service pigtail connector part number.

ticking/tapping or rattle type noise from the top front cover area of the engine upon initial start-up that may last for 2-5 seconds after a cold soak of 6 hours or more. Follow the Service Procedure steps to correct the condition.

REFER TO WORKSHOP MANUAL (WSM), SECTION 307-01 FOR MAIN CONTROL VALVE BODY (7A100) OVERHAUL PROCEDURES. NOT ALL VALVE BODIES REQUIRE REPLACEMENT. INSPECT THE VALVE BODY BORES, SPRINGS AND VALVES AS DIRECTED DURING DIAGNOSIS AND REPAIR. REFER TO GENERAL SERVICE BULLETIN (GSB) G0000093 AUTOMATIC TRANSMISSION MAIN CONTROL INSPECTION FOR A VIDEO CLIP TO AID IN THE DIAGNOSIS OF THESE REPAIRS.

BEFORE 10-OCT-2014 MAY EXHIBIT AN ILLUMINATED MALFUNCTION INDICATOR LAMP (MIL) WITH DIAGNOSTIC TROUBLE CODE (DTC) P0016. OTHER DTCS AND DRIVEABILITY CONCERNS MAY ALSO BE PRESENT. THIS CONCERN MAY BE DUE TO A WORN PRIMARY TIMING CHAIN. A KIT HAS BEEN DEVELOPED TO AID IN THE REPAIR PROCESS. FOLLOW THE SERVICE PROCEDURE STEPS TO CORRECT THE CONDITION.

ENGINE - ELECTRIC VACUUM PUMP EXTENDED COVERAGE

COVER AREA WHEN STARTING UP *CN

NO DIAGNOSTICS TROUBLE CODES PRESENT *CN

*LJ

SYMPTOMS. MODEL 2011-13 F-150. *PE

(DTCS) IN POWERTRAIN CONTROL MODULE P0300, P0301, P0302, P0303, P0304, P0305, P0306. *PE

TURBOCHARGED DIRECT INJECTED ENGINE BUILT ON 2/28/2015 MAY HAVE DIAGNOSTIC CODES OR DRIVEABILITY SYMPTOMS. *LJ

SCRATCHING, IS HEARD WHEN VEHICLE IS IDLE AND ENGINE AT OPERATING TEMPERATURE. MODEL 2011-12 F-150, MUSTANG. *PE

MODEL 2011-2014 F-150. *PE

MODEL 2011-2014 F-150. *PE UPDATED 8/1/14. SEE SB 14-0077. *PE

*LJ

MODEL 2011-2014 F-150. *PE

MISFIRE MAY OCCUR, DURING EXTREME HUMID OR DAMP CONDITIONS. MODELS 2011-2013 F-150. *PE

ACCELERATION, WHEN HUMIDITY IS HIGH OR CONDITIONS ARE DAMP. MODELS 2011-2012 F-150. *PE

BOTH, SLIGHTLY, AT A STEADY CRUISE. MODEL 2011-2013 F-150. *PE

LAMP, AN INTERMITTENT STUMBLE AND/OR MISFIRE DURING HARD ACCELERATION DURING EXTREME HUMID OR DAMP CONDITIONS. MODELS 2011-2013 F-150. *PE

*KB

*KB

2011 F250/F350/F150 RAPTOR. *RM

systems may or may not come with a wallet card containing the master code. Unlike the integrated wired keypad, the accessory wireless keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool or from the label printed on the body control module (BCM). The Factory Keyless Entry Code application within the diagnostic scan tool will not provide an applicable master code for the accessory wireless keypad. If the wallet card for an accessory keypad is not available, the "Wireless RF Keypad Diagnosis Guide" can be referenced and provides direction on how to retrieve the master code. This guide is located under the Workshop Manual tab > Accessories > Installation > Wireless RF Keypad Diagnosis Guide > PPT C > Step C2.<br /><br /> Note: The only available keypad for some vehicles from the assembly plant is the accessory wireless keyless entry keypad. The integrated wired keypad cannot be installed on vehicles not equipped from the factory with a wired keyless entry k

If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during initial delivery. Unlike the integrated (wired) factory keypad, the accessory keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool. If the wallet card for an accessory keypad is lost, follow these steps to recover the code. Dealer Key Code access is granted through the Dealer Program Enrollment System (DPES); dealership management can authorize users. The authorized user must go to FMCDealer.com > Parts and Service > Parts Product Line Information > Keys/Entry Devices > Aftermarket Keyless Entry Keypad Code Access. Follow the instructions on the screen to obtain the master code for the accessory keypad.

The master code for the Accessory (Wireless) Keyless Entry Keypad can be retrieved from FMCDealer - Parts and Service - Parts Product Line Information - Keys/Entry Devices - Aftermarket Keyless Entry Keypad Code Access. Access to this site is granted through Dealer Program Enrollment System (DPES) and Dealer Principal, General Manager or Parts and Service Director can authorize users. Once authorized the retrieval process for master code can be obtained. The master code for the Accessory Keyless Entry Keypad cannot be retrieved from the body control module(BCM) with a diagnostic tool.

The master code for the Accessory (Wireless) Keyless Entry Keypad can be retrieved from FMCDealer - Parts and Service - Parts Product Line Information - Keys/Entry Devices - Aftermarket Keyless Entry Keypad Code Access. Access to this site is granted through Dealer Program Enrollment System (DPES) and Dealer Principal, General Manager or Parts and Service Director can authorize users. Once authorized the retrieval process for master code can be obtained. The master code for the Accessory Keyless Entry Keypad cannot be retrieved from the body control module(BCM) with a diagnostic tool.

OVER SHARP, SMALL BUMPS (POTHOLES, FROST HEAVES OR EXPANSION JOINTS, AND MORE APPARENT DURING COLD TEMPERATURES. MODEL 2010-2014 F-150. *PE

RESERVOIR SNAP RING AND NO REPLACEMENT SHOULD OCCUR, SINCE SHOCK WEEPAGE IS NORMAL. MODEL 2010-2014 F-150 RAPTOR. *PE

HAVE A DETRIMENTAL EFFECT TO LIFT OF SHOCK ABSORBERS OR SUSPENSION. MODEL 2010-2013 F-150. *PE

MESSAGE APPEARS, IF IDS SESSION STARTED WITH NEW ABS MODULE CONNECT. MODELS 2010-2013 F-150. *PE

CERTAIN TRUCKS, DUE TO POSSIBLE COOL/HUMID CONDITIONS. MODEL 2011 F-150. *PE

STORED IN ANTI LOCK BRAKE SYSTEM (ABS), DURING LOW SPEED MANEUVERS . MODELS 2009-2012 F-150. *PE

STICKING OR BINDING OF FRONT BRAKE CALIPER. *PE

2011 F150. *RM

THE BRAKE OVER ACCELERATOR FEATURE MAY BE ACTIVATING. *RM

*RM

150,000 miles from the warranty start date of the vehicle, whichever occurs first. This is a one-time repair program.

150,000 miles from the warranty start date of the vehicle, whichever occurs first. This is a one-time repair program.

Transmission Transmission Molded Leadframe Extended Coverage In some of the affected vehicles, an output shaft speed (OSS) sensor failure may result in an illuminated malfunction indicator light (MIL) and/or wrench light in the instrument cluster with diagnostic trouble codes (DTCs) P0720, P0722, P0731 and/or P1500 stored in the powertrain control module (PCM).

Vehicles Equipped With A 6R80 Transmission - Transmission Molded Leadframe Extended Coverage

Transmission - Transmission Molded Leadframe Extended Coverage

TRANSMISSION - MOLDED LEADFRAME EXTENDED COVERAGE

released to assist with proper repair of the 4R75E transmission in 2008 Mark LT, 2008-2010 F-150, 2008-2010 / 2013-2014 E-Series, 2008-2011 Crown Victoria, Grand Marquis and Town Car vehicles that exhibit a grinding, whine-type noise, vibration and/or gear slippage while driving, or a loss of reverse resulting from a planetary gear assembly failure.

REVERSE TRANSMISSION ON INITIAL START UP. MODEL 2011-2014 EXPEDITION, MUSTANG, F-150, NAVIGATOR. *PE

MODEL 2011-2013 F-150, 2011-2014, F-SUPER DUTY, 2012-2014 EXPEDITION. *PE

MODELS 2008-2013 F-150, EXPEDITION, NAVIGATOR, MARK LT. *PE

ILLUMINATE WITH SPEEDOMETER READING ZERO AND ODOMETER DISPLAYING DASHES, WHILE DRIVING, IN SOME VEHICLES. MODELS 2012-2013 NAVIGATOR, 2011-2014 MUSTANG, 2011-2013 F-150, 2012-2013 EXPEDITION. *PE

AND WILL CEASE ONCE SHIFTED INTO 4X4 MODE. MODELS 2011-2013 F-150. *PE

THERE MAY BE SNOW BUILDUP ON THE SHIFT LEVER. 2009-2011 F150. *RM

THIS IS A SOFTWARE PROBLEM. *RM

The customer communication requested return of unsold inventory to inspect the dipstick tube. The dipstick tube inner diameter may be small enough that it prevents installation of the OE dipstick.

*LJ

WHICH ARE INTERCHANGABLE, FULLY, DO NOT AFFECT FORM, FIT, OR FUNCTION. MODEL 2011-14 F-SUPER DUTY, 2009-14 F150, 2007-14 EXPEDITION/NAVIGATOR. *PE

SEATS WHEN MOVING BACKWARDS OR FORWARD. MODEL 2009-2015 F-150, TAURUS, FLEX, MKT, MKS, F-SUPER DUTY, EXPLORER. *PE

MODEL 2011-2014 F-150. *PE

*PE

*PE

*RM

WHEN ACCELERATING FROM OR BRINGING TO A STOP THERE MAY BE EXCESSIVE CLUNK OR A CHIRP/SLIP/BUMP CONDITION FROM THE DRIVESHAFT. *RM

THERE MAY BE A CLUNK, SLIP, OR CHIRP FROM THE DRIFESHAFT WHILE ACCELERATING OR STOPPING. *RM

Some 2000 and newer Ford/Lincoln/Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. Panel replacement is recommended.

This is caused by hydrofluoric acid which is used in some car wash solutions as a cleaning agent. Hydrofluoric acid can attack the glass and cause visual distortion and/or discoloration on the outer surface which cannot be removed by further cleaning. If this type of distortion is found, inspect the area of the glass that is covered by the cowl and/or molding. The portion of glass that is covered by the cowl or molding will not be affected by the acid. Hydrofluoric acid damage is not a defect in material or workmanship and is not a warrantable condition.

appearing as bubbled and/or peeling paint with or without accompanying white dust. Panel replacement is recommended. Follow the Service Procedure steps to correct the condition

appearing as bubbled and/or peeling paint with or without accompanying white dust. Panel replacement is recommended. Follow the Service Procedure steps to correct the condition

ENTIRE DOOR FRAME/OPENING PANEL (211A10/1) REPLACED. A NEW LOWER LEVEL SERVICE ROCKER PATCH PANEL(211A80/1) IS NOW AVAILABLE TO ORDER.

PLEASE USE AT YOUR DISCRETION. VARIOUS 2010-2015 VEHICLES MAY EXPERIENCE A TURBULENCE NOISE, SIMILAR TO AN HELICOPTER NOISE, AT HIGHWAY SPEEDS WHEN THE REAR DOOR WINDOW(S) OR SUNROOF ARE OPEN. *TA

MODEL 2011-14 F-150. *PE

MODEL 2011-2013 F-150. *PE

MODELS 2010-2013 F150, MUSTANG. *PE

MODEL 2010-2013 F-150. *PE

THIS MAY BE DUE TO DUST BUILDUP IN THE DOOR LATCH. ALSO INCLUDED MODEL F150 MODEL YEARS 2009-2011. *JS

2009-2011 F150. *RM

Some 2003-2020 Expedition/Navigator and 2006-2020 F-150 (non-Raptor) vehicles equipped with 4WD may exhibit grinding/clicking/ratcheting noise from the front wheel area. This may be due to partial engagement of the integrated wheel ends (IWE). To correct this condition, follow the Service Procedure to remove and cap the vacuum supply line or to reprogram the transfer case control module (TCCM) and replace any worn vacuum and/or IWE components.

It is also not recommended to order a replacement module using a vehicle identification number (VIN) from a different vehicle. Most modules on these affected vehicles are VIN/vehicle specific and hardware variations between modules do exist. Swapping a module from a vehicle or ordering a module using a different vehicle/VIN can cause ineffective repairs and additional vehicle down time. Make sure all appropriate Workshop Manual (WSM) procedures are followed when diagnosing the condition prior to all module replacements and only order modules using the correct VIN.

grinding/clicking/ratcheting noise from the front wheel area. This may be due to partial engagement of the integrated wheel ends (IWE). To correct this condition, follow the Service Procedure to remove and cap the vacuum supply line or to reprogram the transfer case control module (TCCM) and replace any worn vacuum and/or IWE components.

This may be due to the parameter reset procedure not being properly completed. To clear this DTC, use the Ford Integrated Diagnostic System (IDS) service tool or Ford J2534 Diagnostic Software, select - Toolbox - Body - Security - PATS Functions - Parameter Reset. Follow the on-screen instructions to complete the procedure. This procedure will transfer the existing Key ID information between the modules without the need of having 2 programmed PATS keys present. There is no need to program keys when the PCM is going to be replaced. Additional information can be found in the Workshop Manual (WSM), Section 419-01. Missing or lost keys are not warrantable.

The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate when reading these PIDs and cannot display quickly enough to validate a concern. The PCM automatically monitors these inputs more accurately and will set diagnostic trouble codes (DTCs) when appropriate. Using these PIDs for diagnostics will lead to inaccurate results and improper ETB replacements. If a concern is intermittent and no DTCs are present, refer to historical DTCs and the PC/ED, Section 3 No DTCs Present Index chart for further information.

PROVIDE NECESSARY CLAMPING FORCE SEALING EXHAUST JOINT. MODEL 2010-2014 F-150. *PE

TROUBLE CODE (DTC) P1636 (INDUCTIVE SIGNATURE CHIP COMMUNICATION ERROR) PRESENT IN PCM OR TCM. MODELS 2011-2013 F-150 EXPEDITION, NAVIGATOR, F-SUPER DUTY, 2010-2014 MUSTANG. *PE

TO GLOW PLUG CONTROL MODULE (GPCM), MAY BE EXHIBIT ON SOME DIESEL EQUIPPED TRUCKS. MODEL YEARS 2011-2013. NO MODELS LISTED. *PE

INTERFACE MODULE (FDIM), TOUCHSCREEN CALIBRATION MUST BE PERFORMED. MODEL YEARS 2011-2013. NO MODELS LISTED. *PE

IT MAY OCCUR AFTER A SERVICE ADJUSTMENT OR A BATTERY VOLTAGE CONDITION. *RM

MODEL 2011-2014 F-150. *PE

MODEL 2010-2011 RANGER, 2010-2012 E SERIES, EXPEDITION, F-150, F-SUPER DUTY, NAVIGATOR. *PE

BECAUSE OF AFTERMARKET OR GENUINE FORD ACCESSORIES (GFA), INSTALLED INCORRECTLY. CAUSING POSSIBLE DAMAGE TO SWITCH. 2009-2013 F-150. *PE

*RM

TRACTION CONTROL LIGHT MAY BE ILLUMINATED WITH TROUBLE CODES STORED. THE ELECTRONIC STABILITY CONTROL MAY ALSO ACTIVATE INTERMITTENTLY WHILE TOWING A TRAILER. *RM

screen and no a;udio after a crank event.

original SYNC/Navigation parts to provide additional features is not recommended nor supported on any Ford, Mercury or Lincoln vehicle. Only approved Genuine Ford accessories or originally installed systems are supported and certified to function correctly with other vehicle systems. If you suspect a system has been modified, the following resources can be used to verify original equipment: Monroney Label (Window Sticker), Professional Technician Society (PTS) OASIS tab  select SYNC or HVBOM. For Genuine Ford accessories use: PTS Workshop Tab  select Dealer Installed Accessory or Accessory Installation.

VEHICLE POSITION AFTER INSTALLING SEASONAL TIRES. *LJ

grinding/clicking/ratcheting noise from the front wheel area. This may be due to partial engagement of the integrated wheel ends (IWE). To correct this condition, follow the Service Procedure steps to remove and cap the vacuum supply line.

As of an update released on 1/15/2018 Spotify will no longer be supporting their AppLink integration. No repair attempts should be attempted to correct this concern.

*RM

THE WORKSHOP MANUAL (WSM) DIAGNOSTIC PROCEDURES HAVE BEEN UPDATED IN SECTION 211-02. WHEN DIAGNOSING AND REPAIRING EPAS STEERING NOISES USE THE UPDATED PROCEDURES.

THE ISSUE IS INTERMITTENT. *PE

*RM

OF THE FRONT AXLE ON 2009-2014 F150 VEHICLES UNITS OPERATED IN SEVERE COLD CLIMATES. *LJ

MODEL 2009-2014 F-150. *PE

MODELS 2010-2013 F-150. *PE

ELECTRONIC STABILITY CONTROL (ESC) IS AN INTERMITTENT NUISANCE ACTIVATION. *PE

(DTC) B141B and/or B141C

FRONT HUBS WHEN OPERATING IN TWO-WHEEL DRIVE (2WD) MODE. FOLLOW THE SERVICE PROCEDURE STEPS TO CORRECT THE CONDITION.