2020 Chrysler Pacifica TSBs

TBM Setting Stored Or Pending DTCs B22A9, B1560, B1561, B1562

? Hotspot gives 9No Internet9 connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from 34.4 to 34.42.

U11E9 Lost Communication With AGS. Ambient Air Temp Incorrectly Displayed. P0070 And P0073 Set for Ambient Air Temp Senso

? WiFi hotspot gives ?No Internet? connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from JR34.41F to JR34.42F. NOTE: The National campaign for this FOTA update launched July 5, 2023.

? Hotspot gives 9No Internet9 connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from 34.4 to 34.42.

Not be able to use Mobile Wi-Fi upon start up. Hotspot gives a no Internet connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from JR34.3 to JR34.32. NOTE: National launch for this FOTA update is expected to begin February 20, 2023.

Hotspot gives 9No Internet9 connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from 39.5 to 40.12.

IPhone Is Connected

DTC?s C2222-68 C10D0-92 and U0415-00.

Customers may experience one or more of the following:Radio display screen flickers. Clock loses 6 seconds per day (JL with 5 inch screen). Ghost Touch issue, features, modes and App?s change without drivers input (does not affect rearview camera). Wireless connectivity pop noise. Pop message ?SXM Wait? displayed for extended period of time. The radio resets.

IPhone Is Connected

IPhone Is Connected

DTC?s C2222-68 C10D0-92 and U0415-00.

The new software is version 2.700. Customers may experience the following:Bluetooth headphones will not stay paired.

The new software is version 2.700. Customers may experience the following:Bluetooth headphones will not stay paired.

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IPhone Is Connected

The new software is version 2.700. Customers may experience the following:Bluetooth headphones will not stay paired.

The new software is version 2.700. Customers may experience the following:Bluetooth headphones will not stay paired.

DTC?s C2222-68 C10D0-92 and U0415-00.

Customers may experience one or more of the following: Ghost Touch, features, modes and App?s changing without drivers input. Bluetooth pop noise. Pop message ?SXM Wait? displayed for extended period of time. The radio resets.

Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

Tire Pressure Sensors Values Are Not Displayed

Canister, only replace the ESIM Detector. -Before replacing the Vapor Canister due to Hard to Fill condition, replicate the condition at the Gas Station. If the condition is replicated, then check: 1) for kinked or pinched Clean Air Hose between the ESIM and the EVAP Air Filter; 2) for plugged EVAP Air Filter; 3) for kinked or pinched Vapor Hose between the Fuel Tank and the Vapor Canister. If the EVAP Filter is restricted, the replace the Filter. -Check if the Vapor Canister is flooded with fuel or the Recirculation Line has fuel. If fuel is found in the Vapor Canister or the Recirculation Line, then drop the Fuel Tank, remove the FDM Lock Ring to check if the internal Vapor Line is properly connected to the FDM Port. If the Vapor Line is not connected, then drain the fuel from the internal Vapor Line and properly connect to the FDM. Replace the Vapor Canister and the ESIM."

Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On "

Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.

Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.

U11E9 Lost Communication With AGS. Ambient Air Temp Incorrectly Displayed. P0070 And P0073 Set For Ambient Air Temp Sensor

Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

Tire Pressure Sensors Values Are Not Displayed

Upon further inspection, there is a Diagnostic Trouble Code (DTC) P0128 Coolant Thermostat (Coolant Temperature Below Thermostat Regulating Temperature) set in the PCM.

or more of the following: Vehicle has a harsh ride when riding in the rear of the vehicle. The right side of the vehicle is higher than the rest of the vehicle.

U11E9 Lost Communication With AGS. Ambient Air Temp Incorrectly Displayed. P0070 And P0073 Set For Ambient Air Temp Sensor

Improper handling of damaged lithium ion batteries can cause property damage, serious injury or even death. Exemptions will not be made for any dealer who fails to follow the appropriate handling process.To read the DCMail communication, go to DealerCONNECT > DCMail (ID: 81758) For details on recyclers, please visit the Mopar Dealer Site Lithium Ion Battery Handling page: https://www.dealers-mopar.com/moparone/retail/programs/battery-program/lithium-ion.jsp

Tire Pressure Sensors Values Are Not Displayed

Tire Pressure Sensors Values Are Not Displayed

Upon further inspection, there is a Diagnostic Trouble Code (DTC) P0128 Coolant Thermostat (Coolant Temperature Below Thermostat Regulating Temperature) set in the PCM.

Upon further inspection, there is a Diagnostic Trouble Code (DTC) P0128 Coolant Thermostat (Coolant Temperature Below Thermostat Regulating Temperature) set in the PCM.

U11E9 Lost Communication With AGS. Ambient Air Temp Incorrectly Displayed. P0070 And P0073 Set For Ambient Air Temp Sensor

Improper handling of damaged lithium ion batteries can cause property damage, serious injury or even death. Exemptions will not be made for any dealer who fails to follow the appropriate handling process.To read the DCMail communication, go to DealerCONNECT > DCMail (ID: 81758) For details on recyclers, please visit the Mopar Dealer Site Lithium Ion Battery Handling page: https://www.dealers-mopar.com/moparone/retail/programs/battery-program/lithium-ion.jsp

Customers may experience one or more of the following: One or both of the rear screens are not working after rear display replacement.If the rear display is replaced and it does not function, confirm that the Video Routing Module (VRM) software is up to date. Black screen on both rear screens(2017-19 MY Only). Rear Seat Entertainment (RSE) remote control does not pair. When playing a video from a USB stick the video does not resume where itleft off after an ignition cycle(2017-19 MY Only). Video Screens do not turn on(2017-18 MY Only). Radio Uconnect theater button does not work(2017-18 MY Only). USB playback is choppy (2017 MY Only). The video system resets or does not function(2017 MY Only). The remote pairing screen will time out and inform customer the remote(s)have not been paired(2017 MY Only). Remotes frequently do not pair(2017 MY Only). Occasional reset(2017 MY Only). Rear screens can be accidently controlled from the radio outside of theparental control feature(2017 MY Only). Black screen(2017 MY Only). Upon further investigation the technician may find that the following Diagnostic Trouble Code(DTC) has been set(2017-19 MY Only):B15AD-00 - Lost Low Voltage Differential Signal (LVDS) Connection With MediaPort 1. B15AE-00 - Lost Low Voltage Differential Signal (LVDS) Connection With MediaPort 2. B15AA-00 - Lost Low Voltage Differential Signal (LVDS) Connection With Display1. B15AB-00 - Lost Low Voltage Differential Signal (LVDS) Connection With Display2.Low Voltage Differential Signal (LVDS) DTCs (B15AD00, B15AE00, B15AB00, B15AA00) get falsely set when thevehicle is remote started. U11BB-00 - Lost Communication With Video Routing Module(2017-19 MY Only). In addition the following improvement is included. Blueborn cyber security patch(2017-19 MY Only).

DTC?s P0CF1, P1B71-00, Or B12B0-00 Set. Water Intrusion Of The XY291A Inline Connector

Order connector repair kits as appropriate. Meaning: no corrosion at other connectors, repair connectors using kits: 68500834AA Fascia side 68497543AA Dash Side - If more corrosion you need the whole harness. 2. Return BOTH the female and male side of the XY101 together, please. 3. Call FCA Redacted Content. If no response in 15 minutes, proceed with repair.

or more of the following: Vehicle has a harsh ride when riding in the rear of the vehicle. The right side of the vehicle is higher than the rest of the vehicle.

Customers may experience one or more of the following: Lost radio presets. High pitch squeal, pop or humming sound coming from all of the speakers. SXM favorite song list empty. Radio display screen is black when the ignition is on. Radio may reset/reboots, turn itself off and then back on again. Radios resets when a Bluetooth paired phone receives two text messages one after another simultaneously after approximately seven seconds. (ABD sales code). Incorrect navigation address/location/directions. Navigation stuck on loading screen or not appearing at all. Lost navigation settings. Speaker crackling noise on non amplified vehicles (UAV Only). Active call not transferred to vehicle Bluetooth (UAV Only). Voice Recognition (VR) not understanding commands to switch sources (UAV Only). Bluetooth phonebook not available (UAV Only). "Setting" button removed after ignition cycle (UAV Only). Coolant temperature value incorrect (UAV Only). Speaker crackling noise. In addition the following enhancements are included:Bluetooth improvements. VR improvements. Improve Navigation zoom and scrolling feature on map.

Customers may experience one or more of the following: Black screen on Video Routing Module (VRM)/Rear Seat Entertainment (RSE) displays. One or both of the rear screens are not working after rear display replacement.If the rear display is replaced and it does not function, confirm that the VRM software is up to date. RSE remote control does not pair. When playing a video from a USB stick the video does not resume where it left off after an ignition cycle(2017-19 MY Only). Video Screens do not turn on(2017-18 MY Only). Radio Uconnect theater button does not work(2017-18 MY Only). USB playback is choppy(2017 MY Only). The video system resets or does not function(2017 MY Only). The remote pairing screen will time out and inform customer the remote(s) have not been paired(2017 MY Only). Remotes frequently do not pair(2017 MY Only). Occasional reset(2017 MY Only). Rear screens can be accidently controlled from the radio outside of the parental control feature(2017 MY Only). Black screen(2017 MY Only). Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Code (DTCs) have been set:U11BB-00 - Lost Communication With Video Routing Module. B15AD-00 - Lost Low Voltage Differential Signal (LVDS) Connection With Media Port 1. B15AE-00 - Lost Low Voltage Differential Signal (LVDS) Connection With Media Port 2. B15AA-00 - Lost Low Voltage Differential Signal (LVDS) Connection With Display 1. B15AB-00 - Lost Low Voltage Differential Signal (LVDS) Connection With Display 2.Low Voltage Differential Signal (LVDS) DTCs (B15AD00, B15AE00, B15AB00 and B15AA00) get falsely set when the vehicle is remote started. In addition the following improvement is included:Blueborn cyber security patch(2017-19 MY Only).

Upon further investigation, one or more of the following fault codes may be set in the PCM:

If no response in 15 minutes, proceed with repair. Please email pictures of harness defects to FCA Redacted Content

and PDM with the latest available software. This software is for vehicles on the RRT VIN List is to improve the function and reliability of the power windows operation.

The technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set:B18BA-12 - Window Control - Circuit Short to Battery B18BA-13 - Window Control - Circuit Open In addition the customer may notice one or more of the following:Driver and/or passenger windows stop working. If window switch is held in the up position for two seconds the obstructionauto-down function, may not work. Windows may go up slower than expected.

U11E9 Lost Communication With AGS. Ambient Air Temp Incorrectly Displayed. P0070 And P0073 Set For Ambient Air Temp Sensor

Improper handling of damaged lithium ion batteries can cause property damage, serious injury or even death. Exemptions will not be made for any dealer who fails to follow the appropriate handling process.To read the DCMail communication, go to DealerCONNECT > DCMail (ID: 81758) For details on recyclers, please visit the Mopar Dealer Site Lithium Ion Battery Handling page: https://www.dealers-mopar.com/moparone/retail/programs/battery-program/lithium-ion.jsp

Customers may experience one or more of the following: One or both of the rear screens are not working after rear display replacement.If the rear display is replaced and it does not function, confirm that the Video Routing Module (VRM) software is up to date. Black screen on both rear screens(2017-19 MY Only). Rear Seat Entertainment (RSE) remote control does not pair. When playing a video from a USB stick the video does not resume where itleft off after an ignition cycle(2017-19 MY Only). Video Screens do not turn on(2017-18 MY Only). Radio Uconnect theater button does not work(2017-18 MY Only). USB playback is choppy (2017 MY Only). The video system resets or does not function(2017 MY Only). The remote pairing screen will time out and inform customer the remote(s)have not been paired(2017 MY Only). Remotes frequently do not pair(2017 MY Only). Occasional reset(2017 MY Only). Rear screens can be accidently controlled from the radio outside of theparental control feature(2017 MY Only). Black screen(2017 MY Only). Upon further investigation the technician may find that the following Diagnostic Trouble Code(DTC) has been set:U11BB-00 - Lost Communication With Video Routing Module. B15AD-00 - Lost Low Voltage Differential Signal (LVDS) Connection With MediaPort 1. B15AE-00 - Lost Low Voltage Differential Signal (LVDS) Connection With MediaPort 2. B15AA-00 - Lost Low Voltage Differential Signal (LVDS) Connection With Display1. B15AB-00 - Lost Low Voltage Differential Signal (LVDS) Connection With Display2.Low Voltage Differential Signal (LVDS) DTCs (B15AD00, B15AE00, B15AB00, B15AA00) get falsely set when thevehicle is remote started. In addition the following improvement is included. Blueborn cyber security patch(2017-19 MY Only).

PHEV Battery Charges Slowly Due To Kinked Coolant Hose

Upon further investigation, one or more of the following fault codes may be set in the PCM:

U11E9 Lost Communication With AGS. Ambient Air Temp Incorrectly Displayed. P0070 And P0073 Set For Ambient Air Temp Sensor

Improper handling of damaged lithium ion batteries can cause property damage, serious injury or even death. Exemptions will not be made for any dealer who fails to follow the appropriate handling process.To read the DCMail communication, go to DealerCONNECT > DCMail (ID: 81758) For details on recyclers, please visit the Mopar Dealer Site Lithium Ion Battery Handling page: https://www.dealers-mopar.com/moparone/retail/programs/battery-program/lithium-ion.jsp

must be followed for BEV/Hybrid vehicles that are on display at dealership showrooms.

Upon further inspection, there is a Diagnostic Trouble Code (DTC) P0128 Coolant Thermostat (Coolant Temperature Below Thermostat Regulating Temperature) set in the PCM.

and PDM with the latest available software. This software is for vehicles on the RRT VIN List is to improve the function and reliability of the power windows operation.

The technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set:B18BA-12 - Window Control - Circuit Short to Battery B18BA-13 - Window Control - Circuit Open In addition the customer may notice one or more of the following:Driver and/or passenger windows stop working. If window switch is held in the up position for two seconds the obstructionauto-down function, may not work. Windows may go up slower than expected.

contact Bryon Matthews at 810 569-7452 to set up part return for analysis. If no response in 15 minutes, proceed with repair. Order connector repair kit 68497543AA Dash Side (If excessive corrosion is found, the entire harness may need replacement. The PN depends on the content of the vehicle.)

Customers may experience one or more of the following: One or both of the rear screens are not working after rear display replacement.If the rear display is replaced and it does not function, confirm that the Video Routing Module (VRM) software is up to date. Black screen on both rear screens(2017-19 MY Only). Rear Seat Entertainment (RSE) remote control does not pair. When playing a video from a USB stick the video does not resume where itleft off after an ignition cycle(2017-19 MY Only). Video Screens do not turn on(2017-18 MY Only). Radio Uconnect theater button does not work(2017-18 MY Only). USB playback is choppy (2017 MY Only). The video system resets or does not function(2017 MY Only). The remote pairing screen will time out and inform customer the remote(s)have not been paired(2017 MY Only). Remotes frequently do not pair(2017 MY Only). Occasional reset(2017 MY Only). Rear screens can be accidently controlled from the radio outside of theparental control feature(2017 MY Only). Black screen(2017 MY Only). Upon further investigation the technician may find that the following Diagnostic Trouble Code(DTC) has been set:U11BB-00 - Lost Communication With Video Routing Module. B15AD-00 - Lost Low Voltage Differential Signal (LVDS) Connection With MediaPort 1. B15AE-00 - Lost Low Voltage Differential Signal (LVDS) Connection With MediaPort 2. B15AA-00 - Lost Low Voltage Differential Signal (LVDS) Connection With Display1. B15AB-00 - Lost Low Voltage Differential Signal (LVDS) Connection With Display2.Low Voltage Differential Signal (LVDS) DTCs (B15AD00, B15AE00, B15AB00, B15AA00) get falsely set when thevehicle is remote started. In addition the following improvement is included. Blueborn cyber security patch(2017-19 MY Only).

PHEV Battery Charges Slowly Due To Kinked Coolant Hose

Order connector repair kits as appropriate (meaning no corrosion at other connectors) repair connectors using the following kits: 68500834AA Fascia side (Available by Q4 2020) 68497543AA Dash Side (If excessive corrosion is found, the entire harness may need replacement) 2.Please contact FCA Redacted Content to return BOTH the female and male side of the XY101 together. If no response in 15 minutes, proceed with repair.

In order to determine proper root cause, please note if sensors are broken and email pictures of sensor before removal to FCA Redacted Content. Analysis of TPM Sensor warranty returns are reported back as TNF or TPM Sensors are returned damaged( cracked or broken) and cannot be analyzed to determine failure mode.

Customers may experience one or more of the following: One or both of the rear screens are not working after rear display replacement.If the rear display is replaced and it does not function, confirm that the Video Routing Module (VRM) software is up to date. Black screen on both rear screens(2017-19 MY Only). Rear Seat Entertainment (RSE) remote control does not pair. When playing a video from a USB stick the video does not resume where itleft off after an ignition cycle(2017-19 MY Only). Video Screens do not turn on(2017-18 MY Only). Radio Uconnect theater button does not work(2017-18 MY Only). USB playback is choppy (2017 MY Only). The video system resets or does not function(2017 MY Only). The remote pairing screen will time out and inform customer the remote(s)have not been paired(2017 MY Only). Remotes frequently do not pair(2017 MY Only). Occasional reset(2017 MY Only). Rear screens can be accidently controlled from the radio outside of theparental control feature(2017 MY Only). Black screen(2017 MY Only). Upon further investigation the technician may find that the following Diagnostic Trouble Code(DTC) has been set(2017-19 MY Only):B15AD-00 - Lost Low Voltage Differential Signal (LVDS) Connection With MediaPort 1. B15AE-00 - Lost Low Voltage Differential Signal (LVDS) Connection With MediaPort 2. B15AA-00 - Lost Low Voltage Differential Signal (LVDS) Connection With Display1. B15AB-00 - Lost Low Voltage Differential Signal (LVDS) Connection With Display2.Low Voltage Differential Signal (LVDS) DTCs (B15AD00, B15AE00, B15AB00, B15AA00) get falsely set when thevehicle is remote started. U11BB-00 - Lost Communication With Video Routing Module(2017-19 MY Only). In addition the following improvement is included. Blueborn cyber security patch(2017-19 MY Only).

DTC?s P0CF1, P1B71-00, Or B12B0-00 Set. Water Intrusion Of The XY291A Inline Connector

Order connector repair kits as appropriate. Meaning: no corrosion at other connectors, repair connectors using kits: 68500834AA Fascia side 68497543AA Dash Side - If more corrosion you need the whole harness. 2. Return BOTH the female and male side of the XY101 together, please. 3. Call FCA Redacted Content. If no response in 15 minutes, proceed with repair.

or more of the following: Vehicle has a harsh ride when riding in the rear of the vehicle. The right side of the vehicle is higher than the rest of the vehicle.

equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.

Stop Start Equipped Vehicles

DTC C1252-92 VACUUM PUMP CONTROL CIRCUIT And Or P258B ELECTRONIC VACUUM PUMP PERFORMANCE

exterior surface areas of the hinges, doors, fenders, swing gates or liftgates.

exterior surface areas of the hinges, doors, fenders, swing gates or liftgates.

exterior surface areas of the hinges, doors, fenders, swing gates or liftgates

exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: Verify current warranty policy to determine if digital imaging pre-authorization is required or pre-approval is required from the Regional Office; depending on market. This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels."

Please do not try to open the Switch nor fix it. Just return the part and order a new one.

exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: **Verify current warranty policy to determine if digital imaging pre authorization is required or Pre Approval is required from Regional Office depending on market.** This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.

Please do not try to open the Switch nor fix it. Just return the part and order a new one.

Country/ 2013 - 2020 Dodge Caravan (RT) - Corrosion - Complete Hood Panel Warranty Claim Simplification (Rev. B)

2020 Dodge Caravan (RT) - Corrosion - Complete Hood Panel Warranty Claim Simplification (Rev. B)

Country/ 2013-2020 Dodge Caravan (RT) - Corrosion Complete Hood Panel Warranty Claim Simplification (Rev. A)

Dodge Caravan (RT) - Corrosion Complete Hood Panel Warranty Claim Simplification (Rev. A)

exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: **Verify current warranty policy to determine if digital imaging pre authorization is required or Pre Approval is required from Regional Office depending on market.** This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.

Mirror Contacts Door Window Glass In The Folded Position.

exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: Digital imaging pre authorization is required for Smart Warranty Base dealers or Pre Approval is required from Regional Office depending on market. This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.

Dodge Caravan (RT) - Corrosion ? Complete Hood Panel Warranty Claim

primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.

operate, refer to Star Online Publication S2223000021 before replacing the latch.

operate, and your Dealership is located in the Detroit Metro area, please contact FCA Redacted Content prior to replacing the liftgate latch. If no response in 15 minutes, refer to Star Online Publication S2223000021 before replacing the latch.

primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.

primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.

refinishingthe suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.

operate, refer to Star Online Publication S2223000021 before replacing the latch.

please refer to the following steps: 1. Please verify proper functionality of both sliding doors (power or manual) through all inputs (overhead console, key fob, handle grab). 2. If sliding doors operate as expected, do NOT replace sliding door latch(es). 3. If service is required, and your Dealership is located in the Detroit Metro Area please contact FCA Redacted Content, prior to replacing any sliding door latch(es). If no response in 15 minutes, proceed with repair. 4. If possible, please provide any / all information in the repair order narrative regarding status of sliding door function (i.e, door only works manually, won't open via key fob, etc.). This includes all customer feedback as well (what exactly brought the customer into the dealer).

operate, refer to Star Online Publication S2223000021 before replacing the latch.

in the wing badge on the rear liftgate and replacing the emblem if necessary. The customer may notice the following: The red Chrysler inlay in the wing badge on the rear liftgate is peeling or lifting off.

please contact one of the following directly if issue is identified: FCA Redacted Content. If no response in 15 minutes, proceed with repair. For third row tub liner (carpet) coming loose from under rear quarter trim panels / liftgate sill, if possible please include a picture of the defect with the repair claim.

urethane and checking the sunroof glass and roof panel for excess urethane. The customer may describe the following:Third row sunroof sunshade will not close, or is stuck in the open position.This condition is caused from excess urethane, bonding the sunshade edge to the sunroof glass.

When customer comes in for a cracked windshield, please note the location of crack and take pictures before repair. Please send pictures to FCA Redacted Content or load to the warranty claims system.

operate, refer to Star Online Publication S2223000021 before replacing the latch.

in the wing badge on the rear liftgate and replacing the emblem if necessary. The customer may notice the following: The red Chrysler inlay in the wing badge on the rear liftgate is peeling or lifting off.

please contact one of the following directly if issue is identified: FCA Redacted Content. If no response in 15 minutes, proceed with repair. For third row tub liner (carpet) coming loose from under rear quarter trim panels / liftgate sill, if possible please include a picture of the defect with the repair claim.

urethane and checking the sunroof glass and roof panel for excess urethane. The customer may describe the following:Third row sunroof sunshade will not close, or is stuck in the open position.This condition is caused from excess urethane, bonding the sunshade edge to the sunroof glass.

When customer comes in for a cracked windshield, please note the location of crack and take pictures before repair. Please send pictures to FCA Redacted Content or load to the warranty claims system.

refinishingthe suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.

center hinge If customer comes in with the issue described above, please contact the following individuals prior to servicing the vehicle. FCA Redacted Content and/or FCA Redacted Content If no response in 15 minutes, proceed with repair.

center hinge If customer comes in with the issue described above, please contact the following individuals prior to servicing the vehicle. FCA Redacted Content and/or FCA Redacted Content If no response in 15 minutes, proceed with repair.

center hinge If customer comes in with the issue described above, please contact the following individuals prior to servicing the vehicle. FCA Redacted Content and/or FCA Redacted Content If no response in 15 minutes, proceed with repair.

This data collection is applicable to all vehicle with engines with sales codes: ERG, ERC, EH3 and ERF. To assist with monitoring and quality improvement of the 3.6L engine, every time a vehicle comes for any of the first 3 oil changes, please use wiTECH to record the total engine idle time and the total engine runtime. 1. Prior to perform the oil change connect wiTECH diagnostic tool. 2. Navigate to the topology screen on the action item section. 3. Once the topology screen loads, disconnect wiTECH and continue with oil change.

There may also be associated driveability issues. Upon further investigation, the following fault codes may be found in the PCM:

roller-finger followers (rocker arms) separately, as these are included in the camshaft parts kit.

Technician's observations can refer to spongy or stuck hydraulic lash adjusters. Exhaust lash adjusters found with a "spongy" condition (compressible plunger) leading to the assumption of being defective/malfunctioning. EXHAUST lash adjusters are designed to be COMPRESSIBLE by hand. Intake lash adjusters found with a stiff or stuck condition (non-compressible plunger) leading to the assumption of being defective/malfunctioning. INTAKE lash adjusters are designed to be NON COMPRESSIBLE by hand. Do Not Replace EXHAUST lash adjusters when the following condition is present: should be compressible, but they will exert a reactionary spring force during compression and return to full expansion without a compression force. Do Not Replace INTAKE lash adjusters when the following condition is present: should feel very firm and difficult to compress. Once the correct functioning of the intake and exhaust lash adjusters is validated with the procedure above, refer to the Service Manual "HYDRAULIC LIFTER(S) NOISE DIAGNOSIS" procedure. After the corresponding service procedures from the Service Manual involving the Lash Adjusters have been conducted, refer to the detailed instructions in the Service Manual to diagnose and/or service any other component.

Powertrain Mounting Neutralization Procedure. Discussion: Service information is in the process of being updated to include powertrain mount installation best practices. The new procedure will neutralize the mounts to lessen or remove unwanted mount tension that can lead to vibration complaints.

Lamp (MIL) illumination and the vehicle may exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0301 - Cylinder 1 Misfire. P0302 - Cylinder 2 Misfire. P0303 - Cylinder 3 Misfire. P0304 - Cylinder 4 Misfire. P0305 - Cylinder 5 Misfire. P0306 - Cylinder 6 Misfire. Customers may comment on one or more of the following: Rough idle. Valvetrain noise. "

Refer to SOL # S2509000004. It is also important to confirm that the vehicle being repaired has the latest calibration/software update for oil pump operation mode (high pressure mode) during engine start up. RU, VF, WL & WD vehicles already include the latest oil pump mode in all 25MY and beyond. 24MY service releases are also available. JL & JT were updated as a running change in 24MY and beyond (08/15/24 & 08/19/24 respectively). 24MY service releases available. DT was updated starting 25MY and beyond. If the vehicle to be repaired is a 24MY vehicle with a service release available, please follow the released service procedures to update to the corresponding calibration/software.

These conditions may be related to worn intake camshaft high lift lobe(s), and intake rocker arm(s) high lift slider. High mileage failure (10,000-60,000 miles). 1. Remove the valve cover(s) per the released service procedures. The use of a stethoscope or DTC specific cylinder misfire codes can help to locate the condition to the left or right bank. 2. Once it has been visually confirmed that there is wear on the high lift intake lobe(s) & rocker arm(s) slider, there is a special service kit for this type of repair which should be used, instead of replacing the complete engine/long block. This kit contains the parts required for the repair (intake cam, rocker arms, sealer and gaskets). Once it is confirmed that the repair will be done using the camshaft/Rocker arms kit, it is also important to confirm that the vehicle being repaired has the latest calibration/software update for oil pump operation mode (high pressure mode) during engine start up. RU, VF, WL & WD vehicles already include the latest oil pump mode in all 25MY and beyond. 24MY service releases are also available. JL & JT were updated as a running change in 24MY and beyond (08/15/24 & 08/19/24 respectively). 24MY service releases available. DT was updated starting 25MY and beyond. If the vehicle to be repaired is a 24MY vehicle with a service release available, please follow the released service procedures to update to the corresponding calibration/software update.

These conditions may be related to worn intake camshaft high lift lobe(s), and intake rocker arm(s) high lift slider. High mileage failure (10,000-60,000 miles). 1. Remove the valve cover(s) per the released service procedures. The use of a stethoscope or DTC specific cylinder misfire codes can help to locate the condition to the left or right bank. 2. Once it has been visually confirmed that there is wear on the high lift intake lobe(s) & rocker arm(s) slider, there is a special service kit for this type of repair which should be used, instead of replacing the complete engine/long block. This kit contains the parts required for the repair (intake cam, rocker arms, sealer and gaskets)."

*Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs):** P0A3F - Drive Motor A Position Sensor 1 Circuit. P0A43 - Drive Motor A Position Sensor Circuit Intermittent. P0A45 - Drive Motor B Position Sensor 1 Circuit. P0C1A - Drive Motor B Torque Delivered Performance. Customers may also comment on the following: Vehicle is in limp mode. Module flashes are also required for this Repair Procedure to be effective, the following modules are to be updated: Hybrid Control Processor (HCP). Auxiliary Hybrid Control Processor (AHCP) also known as the Power Inverter Module (PIM "

PRIOR TO PERFORMING ANY WATER PUMP REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2307000002. Please submit pictures of the leak area thru the DIDI process outlined in the STAR Online document. NOTE: Some coolant residue may be found at the water pump weep hole plug area which may be normal, but coolant should not be dripping from this location. If unsure about, use the Pressurized Coolant System Inspection process as found in the Dealer Connect Cooling Diagnosis and Testing Procedures."

Upon further investigation, a technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: ? P0A3F - Drive Motor A Position Sensor 1 Circuit. ? P0A43 - Drive Motor A Position Sensor Circuit Intermittent. ? P0A45 - Drive Motor B Position Sensor 1 Circuit. ? P0C1A - Drive Motor B Torque Delivered Performance. Customers may also comment on the following: ? Vehicle is in limp mode. Module flashes are also required for this Repair Procedure to be effective, the following modules are to be updated: ? Hybrid Control Processor (HCP). ? Auxiliary Hybrid Control Processor (AHCP) also known as the Power Inverter Module (PIM). This bulletin involves replacing the transmission.

PRIOR TO PERFORMING ANY WATER PUMP REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2307000002. Please submit pictures of the leak area thru the DIDI process outlined in the STAR Online document. NOTE: Some coolant residue may be found at the water pump weep hole plug area which may be normal, but coolant should not be dripping from this location. If unsure about, use the Pressurized Coolant System Inspection process as found in the Dealer Connect Cooling Diagnosis and Testing Procedures.

Brake Pedal Position Sensor Circuit Performance, P1572 Brake Pedal Stuck, C0042-54 Brake Pedal Missing Calibration

For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.

For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.

PRIOR TO PERFORMING ANY WATER PUMP REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2307000002. Please submit pictures of the leak area thru the DIDI process outlined in the STAR Online document. NOTE: Some coolant residue may be found at the water pump weep hole plug area which may be normal, but coolant should not be dripping from this location. If unsure about, use the Pressurized Coolant System Inspection process as found in the Dealer Connect Cooling Diagnosis and Testing Procedures.

Upon further investigation, a technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: ? P0A3F - Drive Motor A Position Sensor 1 Circuit. ? P0A43 - Drive Motor A Position Sensor Circuit Intermittent. ? P0A45 - Drive Motor B Position Sensor 1 Circuit. ? P0C1A - Drive Motor B Torque Delivered Performance. Customers may also comment on the following: ? Vehicle is in limp mode. Module flashes are also required for this Repair Procedure to be effective, the following modules are to be updated: ? Hybrid Control Processor (HCP). ? Auxiliary Hybrid Control Processor (AHCP) also known as the Power Inverter Module (PIM). This bulletin involves replacing the transmission.

Misfire or rough running.

presence, only AB or previous LEVEL PSU right intake camshaft PN 05047913AA or AB (old version) should be replaced. If the engine is equipped with the AC/AD LEVEL PSU right intake camshaft PN 05047913AC or AD (new version), camshaft should NOT be replaced. Case 2) If the intake camshaft or intake rocker arm has excessive wear on the high lift profile (Rocker arm: slider, Camshaft: central lobe), replace the intake camshaft (1) in that cylinder head and all intake rocker arms (6).

noise, please check that the INTAKE Hydraulic Lash Adjusters are not "collapsed". If a collapsed INTAKE HLA is found, replace all INTAKE HLAs on the suspect cylinder head (no need to replace rocker arms). The noise can occur at low or high RPMs, and at low or high temperatures. There are no Diagnostic Trouble Codes (DTC)s present. Case 2.- If the INTAKE camshaft or INTAKE rocker arm has excessive wear on the high lift profile (Rocker arm: slider, Camshaft: central lobe), replace the intake camshaft (1) in that cylinder head and all intake rocker arms (6).

Upon further investigation, a technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: ? P0A3F - Drive Motor A Position Sensor 1 Circuit. ? P0A43 - Drive Motor A Position Sensor Circuit Intermittent. ? P0A45 - Drive Motor B Position Sensor 1 Circuit. ? P0C1A - Drive Motor B Torque Delivered Performance. Customers may also comment on the following: ? Vehicle is in limp mode. Module flashes are also required for this Repair Procedure to be effective, the following modules are to be updated: ? Hybrid Control Processor (HCP). ? Auxiliary Hybrid Control Processor (AHCP) also known as the Power Inverter Module (PIM). This bulletin involves replacing the transmission.

Brake Pedal Position Sensor Circuit Performance, P1572 Brake Pedal Stuck, C0042-54 Brake Pedal Missing Calibration

For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.

For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.

installed in the vehicle.

Active Grille Shutter (AGS) is set, please review Star OnlineS2008000132 for known concerns. Prior to replacing this part please call FCA Redacted Content. If no response in 15 minutes, please proceed with repair.

compatible with semi and full synthetic oils. Recommended Brands: Wix, Purolator, and NapaGold For concerns of V8 oil filter leaks on 22MY and up vehicles: 1. Clean the area and use oil dye to know the exact location of the leak with black/UV light. 2. Removal torque (force needed to loosen the filter) 3. If the source of the leak cannot be identified, please contact FCA Redacted Content to FasTrak parts back for analysis. If no response in 15 minutes, proceed with repair and email pictures of the following: A) Oil filter from the bottom to know if it has a "Factory Installed" filter. B) Leak. C) Damage in filter (if any) D) Gasket. E) Block or Oil Filter Adapter(OFA) or Engine Oil Cooler(EOC) sealing surface.

Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set:P000A - Bank 1 Camshaft 1 Position Slow Response. P0365 - Camshaft Position Sensor Circuit - Bank 1 Sensor 2. P0300 - Multiple Cylinder Misfire. P105C - Intake Valve Stuck In Low Lift Position. Customers may also experience one or more of the following:Engine ticking noise. Reduced level of engine performance.

(ETL, ETM, ETN Engines)

installed in the vehicle.

Active Grille Shutter (AGS) is set, please review Star OnlineS2008000132 for known concerns. Prior to replacing this part please call FCA Redacted Content. If no response in 15 minutes, please proceed with repair.

All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time usage. Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA Vehicles built after on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. All 3.6L/62TE equipped vehicles. If the vehicle you are repairing has a crack in the flex plate or failed pump bushing inspect and confirm that both (2) dowel pins are present in the engine block, which align the transmission center line to the crank shaft centerline and visually inspect the dowel alignment holes in the transmission case. If the holes are damaged or elongated the transmission should be replaced to prevent further damage to the transmission/flexplate or pump bushing due to the inability to properly align the engine to the transmission during the repair. 3. All 62TE equipped vehicles. If pump bushing is scored or damaged and the dowel pin alignment holes are ok, replace the pump assembly as opposed to complete transmission. 4. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter.

the engine to the correct specifications. The customer may describe that after an oil change they check their oil fill level and it is showing overfilled on the oil dipstick.

Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following DTCs.P0A2D-00 - Drive Motor ?A? Temperature Sensor ?A? Circuit High. P0A33-00 - Drive Motor B Temperature Sensor 1 Circuit High. Technicians and/or customers may report the vehicle will not pass a state smog check due to permanent fault codes which will not clear. As a result, the vehicles are not eligible to be registered in certain states.This software release includes the following software enhancement:Corrections to allow the vehicle to clear the permanent fault codes. Three modules are required to be flashed for this update to be effective, the following modules are all to be updated along with this PCM update:Electronic Brake Booster Module (EBBM). Hybrid Control Processor (HCP) and Auxiliary Hybrid Control Processor (AHCP) or also known as Power Inverter Module (PIM).

reprogramming the HCP and AHCP or also known as Power Inverter Module (PIM) with the latest available software. Technicians and/or customers may report the vehicle will not pass a state smog check due to permanent fault codes which will not clear. As a result, the vehicles are not eligible to be registered in certain states. Customers may also experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: P1AF8-00 - MCPA Control Module Shutdown Performance. P1AFE-00 - MCPB Improper Shut Down.P1AF8-00&P1AFE-00 will now be set as a 1 trip failure instead of a 2 trip failure. P07B5-00 - Park Pawl Position Sensor 1 Circuit Performance. P177C-00 - Park Lock-Pawl Actuator Motor Current Sensor Performance. P0A46-00 - Drive Motor B Position Sensor 1 Circuit Range-Performance. P0A40-00 - Drive Motor A Position Sensor 1 Circuit Range-Performance. This software release includes the following software enhancement:12V battery overcharged prevention. Corrected fuel consumption counter while in charge depleting. Corrections to allow the vehicle to clear the permanent fault codes. Three modules are required to be flashed for this update to be effective, the following modules are all to be updated along with this HCP and AHCP update:Electronic Brake Booster Module (EBBM) Powertrain Control Module (PCM)

(9) flywheel to damper bolts (68382486AA) when replacing the SI-eVT per TechConnect procedure. North America RU vehicles built prior to Nov 28, 2019 had a 05192374AB level cooler. All subsequent Si-eVT versions have the 05192374AC level cooler requires new 68413378AA inlet hose and 68425381AA outlet hose to service Nov 28, 2019 and prior VINs. China RU vehicles built prior to June 11, 2019 had a 05192374AB level cooler. All 68405320AC have the 05192374AC level cooler requires new 68413378AA inlet hose and 68425381AA outlet hose. The service SI-eVT is shipped with a non-China wiring harness (68241331AC). China market replacement must replace wiring harness with 68368596AA. The China variant 68368596AA wiring harness has an interlock to the electrical charge door. Production SI-eVTs have used motor "A" stators with 0.6 mm and 0.8 mm air gap. The PIM software must match the air gap. Mopar will now ship 68490840A* service SI-eVTs with a 0.8 mm air gap ONLY. Dealers are required to provide a VIN to the Star Center so the DNA of the VIN can be set to the 0.8 mm air gap software. In China, read the SI-eVT model number on the transmission ID tag or imprinted on the case. - all 05062509A*, B* have a 0.6 mm gap so use 68405320AC - all 05062509CA and later (0.8 mm gap) use 68490848AA

Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set:P0301 - Cylinder 1 Misfire. P0302 - Cylinder 2 Misfire. P0303 - Cylinder 3 Misfire. P0304 - Cylinder 4 Misfire. P0305 - Cylinder 5 Misfire. P0306 - Cylinder 6 Misfire. Customers may also comment on the following:Rough running engine.

Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set:P0301 - Cylinder 1 Misfire. P0302 - Cylinder 2 Misfire. P0303 - Cylinder 3 Misfire. P0304 - Cylinder 4 Misfire. P0305 - Cylinder 5 Misfire. P0306 - Cylinder 6 Misfire. Customers may also comment on the following: Rough running engine.

Technician may find DTC?s B18BA-12 - Window Control - Circuit Short to Battery, B18BA-13 - Window Control - Circuit Open (stored or active). Replace the DDM or PDM per detailed repair information in Service Library or reference Star Online Publlication S2008000182. Replacing regulators or motors will not correct this issue.

Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set:P000A - Bank 1 Camshaft 1 Position Slow Response. P0365 - Camshaft Position Sensor Circuit - Bank 1 Sensor 2. P0300 - Multiple Cylinder Misfire. P105C - Intake Valve Stuck In Low Lift Position. Customers may also experience one or more of the following:Engine ticking noise. Reduced level of engine performance.

(ETL, ETM, ETN Engines)

be advised that the engine oil capacity is 5 quarts of oil.

Sensor Circuit Performance

Chrysler, Jeep, Dodge & Ram vehicles and has provided direction on usage. BBAUA180AA CAN BE USED in the following vehicles equipped with stop/start technology: ?MP ? Jeep Compass ?JL ? Jeep Wrangler ?JT ? Jeep Gladiator ?RU ? Chrysler Pacifica RU NOTE: Modify the BBAUA180AA battery positive mold cover by trimming 3mm of rubber on left side & bottom. ?WK ? Jeep Grand Cherokee ?WD ? Dodge Durango WK/WD NOTE:A vent kit is being created now and will replace the existing tube with a longer one and add an elbow to it for routing (availability is TBD).

None of the seals from the PTU side will need to be replaced whenever the ATX stubshaftis replaced, even though V-seal (68408748A$) is in direct contact with the stubshaft,it will not avoid grease/oil leakage from transmission side. PTU V-seals are intended to act as a dust cover for stubshaft-PTU input shaft spline interface. PTU Input shaft seal (68408749A$) is intended to hold PTU oil and debris ingress; it should be replaced only if the fluid leakage is confirmed to be PTU oil and not ATX trans. fluid.

the engine to the correct specifications. The customer may describe that after an oil change they check their oil fill level and it is showing overfilled on the oil dipstick.

If no response in 15 minutes, proceed with repair.

this is normal and not a defect.

If no response in 15 minutes, proceed with repair.

compatible with semi and full synthetic oils. Recommended Brands: Wix, Purolator, and NapaGold

semi and full synthetic oils.

MIL Illuminated, DTC P0070-15 and P0073 Active

If the issuestill exists, call FCA Redacted Content. If no response in 15 minutes, proceed with repair.

compatible with semi and full synthetic oils. Recommended Brands: Wix, Purolator, and NapaGold

If the issuestill exists, call FCA Redacted Content. If no response in 15 minutes, proceed with repair.

MIL Illuminated, DTC P0070-15 and P0073 Active

MIL Illuminated, DTC P0070-15 and P0073 Active

The customer may report an abnormal noise from the front or rear of the vehicle when stopped, or when accelerating at speeds below 40 kph (25 mph) (in drive) and speeds below 11 kph (7 mph) (in reverse).

button and/or is not retaining desired position on 2020 RU, please contact Christian Sanchez at (248) 550-4933 or christian.sanchez@fcagroup.com If no response in 15 minutes, proceed with repair.

illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): P1DB7-00 - Torque Converter Clutch Performance.

? Speaker popping, crackle noise during Voice Recognition (VR) response and navigation guidance. ? Mobile Station Integrated Services Digital Network (MSISDN) missing from radio, no connected services working.** ? Lost radio presets. ? SXM favorite song not displaying/playing. ? Incorrect navigation address/location/directions. ? Lost navigation settings. ? SXM icon inoperative (D-Truck). ? Radio display screen is black when the ignition is on (Rear View Camera (RVC) not affected (D-Truck)). ? Radio freeze intermittent (RVC not affected (D-Truck)). ? Wireless connectivity pair or connection issue (D-Truck). ? Radio channel changes by itself (D-Truck). ? Backup camera has black display screen, or Only displays Check Entire Surroundings with black screen (occurs when vehicle is shifted immediately to reverse upon key-on before RVC signal is received, recoverable with key cycle) (D-Truck). ? High pitch chime noise (D-Truck). ? Contact list not loading (D-Truck). ? ?Device Not Supported? message (D-Truck). ? Remote app inoperative (D-Truck). ? Travel-Link fuel price incorrect (D-Truck). ? Backup camera gridlines missing (D-Truck). ? Unable to adjust volume (D-Truck). ? Radio may reset/reboots, turn itself off and then back on again (D-Truck). ? High pitch squeal, pop or humming sound coming from all of the speakers (WK RU Only). ? Radio display screen is black, intermittent (RVC not affected (WK RU Only)). ? Radio freeze intermittent (RVC not affected (WK RU Only)). ? Navigation stuck on loading screen or not appearing at all (WK RU Only). ? Radios resets when a wireless connectivity paired phone receives two text messages one after another simultaneously after approximately seven seconds. (ABD sales code). ? Speaker crackling noise on non amplified vehicles (WK RU, UAV Only). ? Active cal

(TCM) with the latest available software. Customer may experience the transmission going into the neutral position only during a hard brake event when the Antilock Brake System (ABS) is disabled.

(TCM) with the latest available software. Customer may experience the transmission going into the neutral position only during a hard brake event when the Antilock Brake System (ABS) is disabled.

Customers may comment on the following: Vehicle cluster displays "Shift to Park, then desired gear" while coasting to a stop<8 kmh (<5 mph). Once the vehicle is shifted to park and then to the desired gear, the vehicle operates as intended.

to damper bolts (68382486AA) when replacing the SI-eVT per TechConnect procedure. SI-eVTs built prior to January 11, 2019 had a 05192374AB level cooler. Using service SI-evT built after Jan 11 2019 with the 05192374AC level cooler requires new 68238385AB inlet hose and 68238386AC outlet hose. The service SI-eVT is shipped with a non-China wiring harness (68241331AC). China market replacement must replace wiring harness with 68368596AA. The China variant 68368596AA wiring harness has an interlock to the electrical charge door.

Customers may comment on the following: Vehicle cluster displays "Shift to Park, then desired gear" while coasting to a stop<8 kmh <5 mph. Once the vehicle is shifted to park and then to the desired gear, the vehicle operates as intended.

(TCM) with the latest available software. Customer may experience the transmission going into the neutral position only during a hard brake event when the Antilock Brake System (ABS) is disabled.

68249191A$), KL (Part # 68399021A$) and RU (Part # 68217322A$) needs to be followed. Service Instructions for the Condition of a TOC fluid leak: 1) Mark the leakage area if visible to assist in diagnosis and determination of the area where the leak has occurred. 2) If fluid leak was caused by damage or leakage at the transmission oil cooler: - Replace transmission oil cooler - Test drive and verify no additional fluid leaks 3) If fluid leak was caused by leak at quick connect fittings: - Replace transmission oil cooler lines - Test drive and verify no additional fluid leaks

The customer may notice there is a loud ?hum? sound, as the steering wheel is turned at low (parking lot) speeds.?Hum? sound is more noticeable while turning the steering wheel clockwise.

The customer may notice there is a loud ?hum? sound, as the steering wheel is turned at low (parking lot) speeds.?Hum? sound is more noticeable while turning the steering wheel clockwise.

The customer may notice there is a loud ?hum? sound, as the steering wheel is turned at low (parking lot) speeds.?Hum? sound is more noticeable while turning the steering wheel clockwise.

to damper bolts (68382486AA) when replacing the SI-eVT per TechConnect procedure. SI-eVTs built prior to January 11, 2019 had a 05192374AB level cooler. Using service SI-evT built after Jan 11 2019 with the 05192374AC level cooler requires new 68238385AB inlet hose and 68238386AC outlet hose. The service SI-eVT is shipped with a non-China wiring harness (68241331AC). China market replacement must replace wiring harness with 68368596AA. The China variant 68368596AA wiring harness has an interlock to the electrical charge door.

If you have part numbers; 68507366, 68483780, 68384226 or 68384225, these parts do not utilize a replaceable gel pad, only replace the sensor for a missing or damaged gel pad. For part numbers 68298334, 68298468, 68607452 or 68194700 the gel pad should be replaced during all windshield replacements and can be ordered through MOPAR, complete sensor replacement is not necessary. Contact: FCA Redacted Content for further questions If no response in 15 minutes, proceed with repair.

If you have part numbers; 68507366, 68483780, 68384226 or 68384225, these parts do not utilize a replaceable gel pad, only replace the sensor for a missing or damaged gel pad. For part numbers 68298334, 68298468, 68607452 or 68194700 the gel pad should be replaced during all windshield replacements and can be ordered through MOPAR, complete sensor replacement is not necessary. Contact: FCA Redacted Content for further questions If no response in 15 minutes, proceed with repair.

Technicians and/or customers may report the vehicle will not pass a state smog check due to permanent fault codes which will not clear. As a result, the vehicles are not eligible to be registered in certain states.This software release includes the following software enhancement:Corrections to allow the vehicle to clear the permanent fault codes. Three modules are required to be flashed for this update to be effective, the following modules are all to be updated along withthis PCM update:Electronic Brake Booster Module (EBBM). Hybrid Control Processor (HCP) and Auxiliary Hybrid Control Processor (AHCP) or also known as Power Inverter Module (PIM).

reprogramming the HCP and AHCP or also known as Power Inverter Module (PIM) with the latest available software. Technicians and/or customers may report the vehicle will not pass a state smog check due to permanent fault codes which will not clear. As a result, the vehicles are not eligible to be registered in certain states.This software release includes the following software enhancement:Corrections to allow the vehicle to clear the permanent fault codes. Three modules are required to be flashed for this update to be effective, the following modules are all to be updated along with this HCP and AHCP update:Electronic Brake Booster Module (EBBM) Powertrain Control Module (PCM)

Technicians and/or customers may report the vehicle will not pass a state smog check due to permanent fault codes which will not clear. As a result, the vehicles are not eligible to be registered in certain states.This software release includes the following software enhancement:Corrections to allow the vehicle to clear the permanent fault codes. Three modules are required to be flashed for this update to be effective, the following modules are all to be updated along withthis EBBM update:Powertrain Control Module (PCM) Hybrid Control Processor (HCP) and Auxiliary Hybrid Control Processor (AHCP) or also known as Power Inverter Module (PIM).

Technicians and/or customers may report the vehicle will not pass a state smog check due to permanent fault codes which will not clear. As a result, the vehicles are not eligible to be registered in certain states.This software release includes the following software enhancement:Corrections to allow the vehicle to clear the permanent fault codes. Three modules are required to be flashed for this update to be effective, the following modules are all to be updated along with this PCM update:Electronic Brake Booster Module (EBBM). Hybrid Control Processor (HCP) and Auxiliary Hybrid Control Processor (AHCP) or also known as Power Inverter Module (PIM).

Technicians and/or customers may report the vehicle will not pass a state smog check due to permanent fault codes which will not clear. As a result, the vehicles are not eligible to be registered in certain states.This software release includes the following software enhancement:Corrections to allow the vehicle to clear the permanent fault codes. Three modules are required to be flashed for this update to be effective, the following modules are all to be updated along with this EBBM update:Powertrain Control Module (PCM) Hybrid Control Processor (HCP) and Auxiliary Hybrid Control Processor (AHCP) or also known as Power Inverter Module (PIM).

reprogramming the HCP and AHCP or also known as Power Inverter Module (PIM) with the latest available software. Technicians and/or customers may report the vehicle will not pass a state smog check due to permanent fault codes which will not clear. As a result, the vehicles are not eligible to be registered in certain states.This software release includes the following software enhancement:Corrections to allow the vehicle to clear the permanent fault codes. Three modules are required to be flashed for this update to be effective, the following modules are all to be updated along with this HCP and AHCP update:Electronic Brake Booster Module (EBBM) Powertrain Control Module (PCM)

Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Code (DTC) has been set: C15D8-00 - Mismatch Tire Size. If the DTC is active, perform the software update and if stored, perform diagnostics per the published service procedure. The customer may describe one or more of the following: Adaptive Cruise Control (ACC) is inoperable and the warning light is on in the Instrument Panel Cluster (IPC). Automatic Emergency Braking (AEB) is inoperable and the warning light is on in the IPC.

Technicians and/or customers may report the vehicle will not pass a state smog check due to permanent fault codes which will not clear. As a result, the vehicles are not eligible to be registered in certain states.This software release includes the following software enhancement:Corrections to allow the vehicle to clear the permanent fault codes. Three modules are required to be flashed for this update to be effective, the following modules are all to be updated along withthis PCM update:Electronic Brake Booster Module (EBBM). Hybrid Control Processor (HCP) and Auxiliary Hybrid Control Processor (AHCP) or also known as Power Inverter Module (PIM).

reprogramming the HCP and AHCP or also known as Power Inverter Module (PIM) with the latest available software. Technicians and/or customers may report the vehicle will not pass a state smog check due to permanent fault codes which will not clear. As a result, the vehicles are not eligible to be registered in certain states.This software release includes the following software enhancement:Corrections to allow the vehicle to clear the permanent fault codes. Three modules are required to be flashed for this update to be effective, the following modules are all to be updated along with this HCP and AHCP update:Electronic Brake Booster Module (EBBM) Powertrain Control Module (PCM)

Technicians and/or customers may report the vehicle will not pass a state smog check due to permanent fault codes which will not clear. As a result, the vehicles are not eligible to be registered in certain states.This software release includes the following software enhancement:Corrections to allow the vehicle to clear the permanent fault codes. Three modules are required to be flashed for this update to be effective, the following modules are all to be updated along withthis EBBM update:Powertrain Control Module (PCM) Hybrid Control Processor (HCP) and Auxiliary Hybrid Control Processor (AHCP) or also known as Power Inverter Module (PIM).

Technicians and/or customers may report the vehicle will not pass a state smog check due to permanent fault codes which will not clear. As a result, the vehicles are not eligible to be registered in certain states.This software release includes the following software enhancement:Corrections to allow the vehicle to clear the permanent fault codes. Three modules are required to be flashed for this update to be effective, the following modules are all to be updated along with this PCM update:Electronic Brake Booster Module (EBBM). Hybrid Control Processor (HCP) and Auxiliary Hybrid Control Processor (AHCP) or also known as Power Inverter Module (PIM).

Technicians and/or customers may report the vehicle will not pass a state smog check due to permanent fault codes which will not clear. As a result, the vehicles are not eligible to be registered in certain states.This software release includes the following software enhancement:Corrections to allow the vehicle to clear the permanent fault codes. Three modules are required to be flashed for this update to be effective, the following modules are all to be updated along with this EBBM update:Powertrain Control Module (PCM) Hybrid Control Processor (HCP) and Auxiliary Hybrid Control Processor (AHCP) or also known as Power Inverter Module (PIM).

reprogramming the HCP and AHCP or also known as Power Inverter Module (PIM) with the latest available software. Technicians and/or customers may report the vehicle will not pass a state smog check due to permanent fault codes which will not clear. As a result, the vehicles are not eligible to be registered in certain states.This software release includes the following software enhancement:Corrections to allow the vehicle to clear the permanent fault codes. Three modules are required to be flashed for this update to be effective, the following modules are all to be updated along with this HCP and AHCP update:Electronic Brake Booster Module (EBBM) Powertrain Control Module (PCM)

TPM Lamp On.

TPM Lamp On.

Red Wrench Light On, Electric Drive Modes Disabled

A U11E9, or B16FB-15 may be set

A U11E9, or B16FB-15 may be set

A U11E9, or B16FB-15 may be set

If the Filter is restricted or blocked then replace the part. For customers that drive light duty trucks in extreme dusty and dirty road conditions, please reference information only TSB 25-009-24 for an available MOPAR Dual EVAP Filter kit that is customer paid.

Speaker popping, crackle noise during Voice Recognition (VR) response. Mobile Station Integrated Services Digital Network (MSISDN) missing from radio, no connected services working.** Lost radio presets. High pitch chime noise. Contact list not loading. Remote app inoperative. High pitch squeal, pop or humming sound coming from all of the speakers. Backup camera gridlines missing. Radios resets when a wireless connectivity paired phone receives two text messages one after another simultaneously after approximately seven seconds. (Sales Code ABD). Speaker crackling noise. Unable to adjust volume. Radio may reset /reboot, turn itself off and then back on. Active call not transferred to vehicle wireless connectivity. Voice Recognition (VR) not understanding commands. Wireless connectivity phonebook not available. Anti-theft code request message. Lines appear across screen. Radio will not switch modes between AM, FM, SAT or Media. Poor wireless connectivity sound quality. Phone pairing issues. In addition, the following enhancement is included in this update: Wireless connectivity pair or connection improvements. This bulletin involves inspecting and if required, updating the radio software level to **40.1. Depending on the radio?s current software level the radio may need a one or two USB update.**

Customers may experience one or more of the following:Radio display screen flickers. Radio resets with RPM less than 1000 RPM (DT and JL with 3.0L Diesel). Clock loses 6 seconds per day (JL with 5 inch screen). Ghost Touch, features, modes and App?s changing without drivers input. Bluetooth pop noise. Pop message ?SXM Wait? displayed for extended period of time. The radio resets.

Customers may experience one or more of the following:Radio display screen flickers. Radio resets with RPM less than 1000 RPM (DT and JL with 3.0L Diesel). Clock loses 6 seconds per day (JL with 5 inch screen). Ghost Touch, features, modes and App?s changing without drivers input. Bluetooth pop noise. Pop message ?SXM Wait? displayed for extended period of time. The radio resets.

system

Order a "Z" part number for all Exchange Orders: Warranty, Mopar, Customer pay and Service contract. Order"68" part number for New unsold units only

Library for specifications so a suitable alternative can be used

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Please contact FCA REDACTED CONTENT. ~ If no response in 15 minutes, proceed with repair.

Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Verify the functionality of these applications using an OEM Apple Lightning cable or an OEM provided USB cable for Android phones before performing any additional troubleshooting. For questions regarding Android Auto or Apply Carplay functionality, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.

Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Verify the functionality of these applications using an OEM Apple Lightning cable or an OEM provided USB cable for Android phones before performing any additional troubleshooting. For questions regarding Android Auto or Apply Carplay functionality, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.

which replacement or repair of steering system components are required.

updated diagnostic procedures in the service library which may indicate the smart actuator replacement (PN 68369691AD) is the proper repair.

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