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#BS-2020-MACANT-5C19

2020 Mack Anthem (an)

Based on reports from 4 owners and 6 recalls for this exact model.

Complaints

Crashes

Fires

Recalls

TSBs

263

✅

Preliminary Verdict

Green Light

Based on 4 complaints, 2 crashes, 0 fires, and 6 recalls.

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Mechanic Inspection Checklist

!Check the SteeringHIGH

1 owners reported steering issues — failures commonly reported around 35K miles.

!Inspect the BrakesMED

Look for symptoms of wear and premature failure

+ 3 more items in full checklistUnlock

30,000-Mile Cost Projection

Best Case

$X,XXX

Most Likely

$X,XXX

Worst Case

$X,XXX

Top cost driver: Steering (1 reports).

Includes fuel costs, common repairs, and recall riskUnlock

Also in your report

Owner Intelligence

AI-synthesized themes from real complaints

Buyer Lot Checklist

Questions, test drive checks, walk-away triggers

Negotiation Talking Points

Data-backed dollar deductions

Buy / Skip Verdict

Final recommendation with conditions

10 sections total in the full reportUnlock all

Where the complaints fall

Steering1 (25%)

Brakes1 (25%)

Lights1 (25%)

Airbags1 (25%)

2020 Mack Anthem (an): Known Issues & Problem Areas

Steering Issues

Steering complaints account for 25% of all reports filed for the 2020 Mack Anthem (an), with 1 owners filing complaints with NHTSA. The median mileage at time of complaint is 35,000 miles, suggesting issues tend to surface around the 35K-mile mark.

Brakes Issues

Brakes complaints account for 25% of all reports filed for the 2020 Mack Anthem (an), with 1 owners filing complaints with NHTSA. Owners should pay attention to brakes-related symptoms during test drives and pre-purchase inspections.

Lights Issues

Lights complaints account for 25% of all reports filed for the 2020 Mack Anthem (an), with 1 owners filing complaints with NHTSA. Owners should pay attention to lights-related symptoms during test drives and pre-purchase inspections.

Airbags Issues

Airbags complaints account for 25% of all reports filed for the 2020 Mack Anthem (an), with 1 owners filing complaints with NHTSA. Owners should pay attention to airbags-related symptoms during test drives and pre-purchase inspections.

Data sourced from NHTSA owner complaints and community reports. The full report analyzes severity, repair costs, and failure patterns for each category.

Complaint trend by year

Complaints filed with NHTSA by year for the 2020 Mack Anthem (an). Recent trend: increasing.

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Repair costs • Negotiation scripts • Mechanic checklist • Buy/skip verdict

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Recall History (6 recalls)

19V054000Mar 2019

VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR

Mack Trucks, Inc. (Mack) is recalling certain 2019-2020 Mack Anthem, Granite, Pinnacle vehicles. The passenger side door down view mirror may detach from the door.

19V209000Apr 2019

EXTERIOR LIGHTING

Mack Trucks, Inc. (Mack) is recalling certain 2020 Anthem and Pinnacle trucks. The conspicuity reflectors at the back of the cab may be blocked by the exhaust system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Assoc. Equipment."

19V896000Jan 2020

STEERING:LINKAGES:DRAG:LINK:CONNECTION

Mack Trucks, Inc. (Mack) is recalling certain 2020 Anthem (AN), Granite (GR), and Pinnacle (PI) vehicles. The castle nuts and cotter pins used to connect the steering drag link to the pitman arm and steering arm may have not been correctly installed, potentially causing separation of the drag link.

21V233000Apr 2021

ELECTRONIC STABILITY CONTROL (ESC):CONTROL MODULE:SOFTWARE

Mack Trucks, Inc. (Mack) is recalling certain 2018-2022 Anthem (AN), Granite (GR/GU), and Pinnacle (CHU/CXU/PI) vehicles equipped with "camelback" rear suspension and electronic stability control. The vehicles may not stay in their lane at certain speeds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 136, "Electronic Stability Control Systems on Heavy Vehicles."

24V792000Dec 2024

ELECTRICAL SYSTEM:SOFTWARE

Mack Trucks, Inc. (Mack) is recalling certain 2020-2025 Anthem, Granite, TerraPro and Pinnacle vehicles, equipped with Bendix EC80 Advanced Electronic Control Units (ECU). Electrical noise and low signal to the power line carrier may cause the ECU to incorrectly process commands or stop working.

+ 1 more recall in the full report

Recall severity analysis & seller scripts

The full report rates each recall's severity and gives you scripts for asking the seller about recall completion.

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About this data

NHTSA Complaints

Federal database of owner-filed safety complaints. 4 records for this vehicle.

NHTSA Recalls

Manufacturer-issued safety recalls. 6 recalls found for this vehicle.

Repair Cost Data

Real-world repair costs from owner reports and independent databases.

Other Mack Anthem (an) Model Years

2025 2024 2023 2022 2021 2020 2019 2018

View all Mack Anthem (an) years →

2020 Mack Anthem (an): Frequently Asked Questions

What is the most common problem with the 2020 Mack Anthem (an)?

The most commonly reported issue with the 2020 Mack Anthem (an) is related to the steering, with 1 complaints filed with NHTSA.

Is the 2020 Mack Anthem (an) reliable?

The 2020 Mack Anthem (an) has 4 complaints, 2 crash reports, and 0 fire reports filed with NHTSA. The full report analyzes whether these numbers indicate real risk or are proportional to the vehicle’s popularity.

How much does it cost to fix 2020 Mack Anthem (an) problems?

Repair costs vary by issue. The full BumperScan report includes detailed repair cost estimates (low/median/high) for every major issue, plus a 30,000-mile total cost of ownership projection.

Does the 2020 Mack Anthem (an) have any recalls?

Yes, the 2020 Mack Anthem (an) has 6 recalls on record. The full report includes recall severity analysis and scripts for asking the seller about recall completion.

What mileage do Mack Anthem (an) problems start?

Based on 2 complaints with mileage data, the median mileage at time of complaint is 35,000 miles. The highest concentration of reported issues occurs in the 0–30K mile range. The full report breaks down exactly which components fail at each mileage bracket.

What’s in the full report?

10 sections of AI analysis: severity-ranked issues, component scores (0-100), 30K-mile cost projection, failure timeline by mileage, recall details with seller scripts, owner sentiment analysis, mechanic checklist, buyer lot checklist, negotiation ammo with dollar figures, and a buy/skip verdict.

How is this different from free NHTSA data?

NHTSA gives you raw complaint text. BumperScan cross-references 2.1M+ complaints with community repair cost data, EPA fuel data, and recall records — then uses AI to synthesize it into actionable advice with dollar figures.

How is this different from Carfax?

Carfax is VIN-specific history ($45/report). BumperScan is model-level reliability intelligence — what problems this car is known for, what they cost, and whether you should buy it. Complementary, not competing.

What if the report isn’t useful?

100% money-back guarantee. If the report doesn’t help you make a more informed decision, we’ll refund you — no questions asked.

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10 sections of AI analysis based on 4 owner reports. Know before you buy.

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