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#BS-2023-KIASOR-39142023 Kia Sorento PhevProblems, Recalls & Reliability
Based on reports from 14 owners and 2 recalls for this exact model.
Data updated ·checked October 21, 2026 · NHTSA complaints through October 19, 2026
Preliminary Verdict
Green Light
Based on 14 complaints, 0 crashes, 0 fires, and 2 recalls.
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Mechanic Inspection Checklist
3 owners reported electrical issues — failures commonly reported around 50K miles.
30,000-Mile Cost Projection
Best Case
Most Likely
Worst Case
Top cost driver: Electrical (3 reports).
Also in your report
Owner Intelligence
AI-synthesized themes from real complaints
Buyer Lot Checklist
Questions, test drive checks, walk-away triggers
Negotiation Talking Points
Data-backed dollar deductions
Buy / Skip Verdict
Final recommendation with conditions
Where the complaints fall
2023 Kia Sorento Phev: Known Issues & Problem Areas
Electrical Issues
Electrical complaints account for 21% of all reports filed for the 2023 Kia Sorento Phev, with 3 owners filing complaints with NHTSA. The median mileage at time of complaint is 50,000 miles, suggesting issues tend to surface around the 50K-mile mark.
Engine Issues
Engine complaints account for 21% of all reports filed for the 2023 Kia Sorento Phev, with 3 owners filing complaints with NHTSA. Owners should pay attention to engine-related symptoms during test drives and pre-purchase inspections.
Fuel System Issues
Fuel System complaints account for 7% of all reports filed for the 2023 Kia Sorento Phev, with 1 owners filing complaints with NHTSA. Owners should pay attention to fuel system-related symptoms during test drives and pre-purchase inspections.
Drivetrain Issues
Drivetrain complaints account for 7% of all reports filed for the 2023 Kia Sorento Phev, with 1 owners filing complaints with NHTSA. Owners should pay attention to drivetrain-related symptoms during test drives and pre-purchase inspections.
Data sourced from NHTSA owner complaints and community reports. The full report analyzes severity, repair costs, and failure patterns for each category.
Complaint trend by year
Complaints filed with NHTSA by year for the 2023 Kia Sorento Phev. Recent trend: decreasing.



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Repair costs • Negotiation scripts • Mechanic checklist • Buy/skip verdict
Recall History (2 recalls)
TRAILER HITCHES
Kia America, Inc. (Kia) is recalling certain 2016-2022 Sorento, 2021-2022 Sorento Hybrid (HEV), 2022-2023 Sorento Plug-In Hybrid (PHEV), and 2017-2022 Sportage vehicles equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Kia America, Inc. (Kia) is recalling certain 2022-2023 Sorento, Sorento Hybrid, and Sorento Plug-in Hybrid (PHEV) vehicles. The mounting clips for the rearview camera may break, which can cause the rearview camera image not to appear properly on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Recall severity analysis & seller scripts
The full report rates each recall's severity and gives you scripts for asking the seller about recall completion.
2023 Kia Sorento Phev NHTSA Safety Ratings
Overall
Not ratedFrontal crash
Not ratedSide crash
Not ratedRollover
Not ratedFrom NHTSA's New Car Assessment Program (5-Star Safety Ratings). Where NHTSA tested more than one version of this vehicle, the lowest rating is shown.
About this data
NHTSA Complaints
Federal database of owner-filed safety complaints. 14 records for this vehicle.
NHTSA Recalls
Manufacturer-issued safety recalls. 2 recalls found for this vehicle.
Repair Cost Data
Real-world repair costs from owner reports and independent databases.
Last updated (checked October 21, 2026). NHTSA complaints received through October 19, 2026; safety ratings from NHTSA's 5-Star program.
2023 Kia Sorento Phev: Frequently Asked Questions
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10 sections of AI analysis based on 14 owner reports. Know before you buy.