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#BS-2020-DODJOU-6417

2020 Dodge Journey

Based on reports from 67 owners and 1 recall for this exact model.

Complaints

Crashes

Fires

Recalls

TSBs

116

🟢

Preliminary Verdict

Proceed with Caution

Based on 67 complaints, 2 crashes, 1 fires, and 1 recalls.

See full verdict with buy/skip conditions

Preview: What's in your full report

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Mechanic Inspection Checklist

!Check the ElectricalHIGH

12 owners reported electrical issues — failures commonly reported around 26K miles.

!Inspect the EngineMED

Look for symptoms of wear and premature failure

+ 6 more items in full checklistUnlock

30,000-Mile Cost Projection

Best Case

$X,XXX

Most Likely

$X,XXX

Worst Case

$X,XXX

Top cost driver: Electrical (12 reports).

Includes fuel costs, common repairs, and recall riskUnlock

Also in your report

Owner Intelligence

AI-synthesized themes from real complaints

Buyer Lot Checklist

Questions, test drive checks, walk-away triggers

Negotiation Talking Points

Data-backed dollar deductions

Buy / Skip Verdict

Final recommendation with conditions

10 sections total in the full reportUnlock all

Where the complaints fall

Other15 (22%)

Electrical12 (18%)

Engine9 (13%)

Lights4 (6%)

Brakes4 (6%)

Steering3 (4%)

Back Over Prevention: Rearview System Braking3 (4%)

Drivetrain3 (4%)

2020 Dodge Journey: Known Issues & Problem Areas

Electrical Issues

Electrical complaints account for 18% of all reports filed for the 2020 Dodge Journey, with 12 owners filing complaints with NHTSA. The median mileage at time of complaint is 26,000 miles, suggesting issues tend to surface around the 26K-mile mark.

Engine Issues

Engine complaints account for 13% of all reports filed for the 2020 Dodge Journey, with 9 owners filing complaints with NHTSA. Owners should pay attention to engine-related symptoms during test drives and pre-purchase inspections.

Lights Issues

Lights complaints account for 6% of all reports filed for the 2020 Dodge Journey, with 4 owners filing complaints with NHTSA. Owners should pay attention to lights-related symptoms during test drives and pre-purchase inspections.

Brakes Issues

Brakes complaints account for 6% of all reports filed for the 2020 Dodge Journey, with 4 owners filing complaints with NHTSA. Owners should pay attention to brakes-related symptoms during test drives and pre-purchase inspections.

Data sourced from NHTSA owner complaints and community reports. The full report analyzes severity, repair costs, and failure patterns for each category.

Complaint trend by year

Complaints filed with NHTSA by year for the 2020 Dodge Journey. Recent trend: decreasing.

Don't negotiate blind — know what this car costs to own

Repair costs • Negotiation scripts • Mechanic checklist • Buy/skip verdict

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Recall History (1 recall)

25V552000

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster and 2019-2020 Dodge Journey vehicles. Cracks in the microprocessor may cause the vehicle's rearview camera image not to display properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility.

Recall severity analysis & seller scripts

The full report rates each recall's severity and gives you scripts for asking the seller about recall completion.

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The worst model year for the Dodge Journey is the 2009 — worth knowing if you're cross-shopping years. The biggest problem area is brakes.

2020 Dodge Journey vs. Class Average (Small Sport Utility Vehicle 2WD)

This vehicle

Class avg

206

Below the class average — fewer complaints than typical small sport utility vehicle 2wd vehicles. A good sign.

Complaint counts correlate with sales volume — popular vehicles naturally generate more reports. The full report normalizes for this.

About this data

NHTSA Complaints

Federal database of owner-filed safety complaints. 67 records for this vehicle.

NHTSA Recalls

Manufacturer-issued safety recalls. 1 recall found for this vehicle.

Repair Cost Data

Real-world repair costs from owner reports and independent databases.

Other Dodge Journey Model Years

2020 2019 2018 2017 2016 2015 2014 2013 2012 2011 2010 2009 2008 2007

View all Dodge Journey years →

2020 Dodge Journey: Frequently Asked Questions

What is the most common problem with the 2020 Dodge Journey?

The most commonly reported issue with the 2020 Dodge Journey is related to the electrical, with 12 complaints filed with NHTSA.

Is the 2020 Dodge Journey reliable?

The 2020 Dodge Journey has 67 complaints, 2 crash reports, and 1 fire reports filed with NHTSA. This is below the class average — a positive sign for reliability.

How much does it cost to fix 2020 Dodge Journey problems?

Repair costs vary by issue. The full BumperScan report includes detailed repair cost estimates (low/median/high) for every major issue, plus a 30,000-mile total cost of ownership projection.

Does the 2020 Dodge Journey have any recalls?

Yes, the 2020 Dodge Journey has 1 recall on record. The full report includes recall severity analysis and scripts for asking the seller about recall completion.

What mileage do Dodge Journey problems start?

Based on 9 complaints with mileage data, the median mileage at time of complaint is 26,000 miles. The highest concentration of reported issues occurs in the 0–30K mile range. The full report breaks down exactly which components fail at each mileage bracket.

What’s in the full report?

10 sections of AI analysis: severity-ranked issues, component scores (0-100), 30K-mile cost projection, failure timeline by mileage, recall details with seller scripts, owner sentiment analysis, mechanic checklist, buyer lot checklist, negotiation ammo with dollar figures, and a buy/skip verdict.

How is this different from free NHTSA data?

NHTSA gives you raw complaint text. BumperScan cross-references 2.1M+ complaints with community repair cost data, EPA fuel data, and recall records — then uses AI to synthesize it into actionable advice with dollar figures.

How is this different from Carfax?

Carfax is VIN-specific history ($45/report). BumperScan is model-level reliability intelligence — what problems this car is known for, what they cost, and whether you should buy it. Complementary, not competing.

What if the report isn’t useful?

100% money-back guarantee. If the report doesn’t help you make a more informed decision, we’ll refund you — no questions asked.

Get the Full 2020 Dodge Journey Report

10 sections of AI analysis based on 67 owner reports. Know before you buy.

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