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#BS-2011-CHECRU-1A1D

2011 Chevrolet Cruze

Based on reports from 1,000 owners and 7 recalls for this exact model.

Complaints
1,000
Crashes
59
Fires
29
Recalls
7
TSBs
1,654
🛑

Preliminary Verdict

Red Flag

Based on 1,000 complaints, 59 crashes, 29 fires, and 7 recalls. Complaint rate is 3.7x the class average.

See full verdict with buy/skip conditions

Top reported problems

1

anti freeze smell in the car

43 complaints • Severity 8.3/10

$X,XXX
2

transmission failure

35 complaints • Severity 8.8/10

$X,XXX
3

transmission not shifting properly

35 complaints • Severity 7.7/10

$X,XXX

Preview: What's in your full report

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Mechanic Inspection Checklist

!Check the EngineHIGH

250 owners reported engine issues — failures commonly reported around 55K miles.

!Inspect the DrivetrainMED
Look for symptoms of wear and premature failure
+ 6 more items in full checklistUnlock

Failure Timeline by Mileage

247
0–30K
218
30–60K
173
60–90K
109
90–120K
59
120–150K
35
150K+

Peak failure range: 0–30K miles (247 reports) • Median: 55K miles

Full report: which components fail at each mileageUnlock

30,000-Mile Cost Projection

Best Case

$X,XXX

Most Likely

$X,XXX

Worst Case

$X,XXX

Top cost driver: Engine (250 reports).

Includes fuel costs, common repairs, and recall riskUnlock

Also in your report

Owner Intelligence

AI-synthesized themes from real complaints

Buyer Lot Checklist

Questions, test drive checks, walk-away triggers

Negotiation Talking Points

Data-backed dollar deductions

Buy / Skip Verdict

Final recommendation with conditions

10 sections total in the full reportUnlock all

Where the complaints fall

Engine250 (25%)
Drivetrain154 (15%)
Electrical75 (8%)
Other73 (7%)
Stability Control72 (7%)
Speed Control64 (6%)
Brakes63 (6%)
Steering44 (4%)

2011 Chevrolet Cruze: Known Issues & Problem Areas

Engine Issues

Engine complaints account for 25% of all reports filed for the 2011 Chevrolet Cruze, with 250 owners filing complaints with NHTSA. The median mileage at time of complaint is 55,000 miles, suggesting issues tend to surface around the 55K-mile mark.

Drivetrain Issues

Drivetrain complaints account for 15% of all reports filed for the 2011 Chevrolet Cruze, with 154 owners filing complaints with NHTSA. Owners should pay attention to drivetrain-related symptoms during test drives and pre-purchase inspections.

Electrical Issues

Electrical complaints account for 8% of all reports filed for the 2011 Chevrolet Cruze, with 75 owners filing complaints with NHTSA. Owners should pay attention to electrical-related symptoms during test drives and pre-purchase inspections.

Stability Control Issues

Stability Control complaints account for 7% of all reports filed for the 2011 Chevrolet Cruze, with 72 owners filing complaints with NHTSA. Owners should pay attention to stability control-related symptoms during test drives and pre-purchase inspections.

Data sourced from NHTSA owner complaints and community reports. The full report analyzes severity, repair costs, and failure patterns for each category.

Complaint trend by year

2
10
75
11
91
12
86
13
197
14
133
15
115
16
88
17
92
18
80
19
38
20
2
24
1
25

Complaints filed with NHTSA by year for the 2011 Chevrolet Cruze. Recent trend: decreasing.

Don't negotiate blind — know what this car costs to own

Repair costs • Negotiation scripts • Mechanic checklist • Buy/skip verdict

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Recall History (7 recalls)

11V221000Apr 2011

STEERING:COLUMN

GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2011 CHEVROLET CRUZE VEHICLES. DURING MANUFACTURING THE STEERING WHEEL COULD HAVE BEEN IMPROPERLY FASTENED AND MAY DETACH FROM THE STEERING COLUMN.

11V270000May 2011

STEERING:GEAR BOX:SHAFT SECTOR

GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2011 CHEVROLET CRUZE VEHICLES MANUFACTURED FROM OCTOBER 2, 2009, THROUGH APRIL 21, 2011. THE BOLT ATTACHING THE INTERMEDIATE STEERING SHAFT TO THE STEERING GEAR INPUT SHAFT MAY NOT HAVE BEEN PROPERLY INSTALLED.

11V273000May 2011

POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)

GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2011 CHEVROLET CRUZE VEHICLES MANUFACTURED FROM OCTOBER 6, 2009, THROUGH APRIL 27, 2011 AND EQUIPPED WITH AN AUTOMATIC TRANSMISSION FOR FAILING TO COMPLY WITH FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 102, 'TRANSMISSION SHIFT LEVER SEQUENCE, STARTER INTERLOCK, AND TRANSMISSION BRAKING EFFECT,' AND FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, 'THEFT PROTECTION.' THESE VEHICLES MAY HAVE BEEN BUILT WITH A TRANSMISSION SHIFT LINKAGE THAT IS NOT PROPERLY INSTALLED. IF THE LINKAGE IS NOT PROPERLY INSTALLED, THE PRNDL SHIFT LEVER MAY NOT ACCURATELY REFLECT THE POSITION OF THE TRANSMISSION GEAR. WITH THIS CONDITION, THE DRIVER COULD MOVE THE SHIFTER TO PARK AND REMOVE THE IGNITION KEY, BUT THE TRANSMISSION GEAR MAY NOT BE IN PARK.

12V288000Jul 2012

ENGINE AND ENGINE COOLING

GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2011 AND 2012 CHEVROLET CRUZE VEHICLES MANUFACTURED FROM OCTOBER 2, 2009, THROUGH MAY 31, 2012. SPILLED OR DRIPPING OIL (SUCH AS AFTER AN OIL CHANGE) MAY COLLECT IN THE ENGINE SHIELD (BELLYPAN) NEAR HOT ENGINE OR EXHAUST SYSTEM SURFACES. AS A RESULT, THE OIL AND THE ENGINE SHIELD MAY IGNITE AND BURN.

12V289000Jul 2012

FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:MOUNTING

GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2011 AND 2012 CHEVROLET CRUZE VEHICLES MANUFACTURED FROM OCTOBER 2, 2009, THROUGH MAY 14, 2012. ATTACHMENT WELDS FOR THE FUEL TANK STRAP SECONDARY BRACKETS MAY HAVE BEEN OMITTED.

+ 2 more recalls in the full report

Recall severity analysis & seller scripts

The full report rates each recall's severity and gives you scripts for asking the seller about recall completion.

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The worst model year for the Chevrolet Cruze is the 2017 — worth knowing if you're cross-shopping years. The biggest problem area is engine.

2011 Chevrolet Cruze vs. Class Average (Midsize Cars)

This vehicle

1,000

Class avg

271

3.7x the class average — significantly more complaints than typical midsize cars vehicles.

Complaint counts correlate with sales volume — popular vehicles naturally generate more reports. The full report normalizes for this.

About this data

NHTSA Complaints

Federal database of owner-filed safety complaints. 1,000 records for this vehicle.

NHTSA Recalls

Manufacturer-issued safety recalls. 7 recalls found for this vehicle.

Repair Cost Data

Real-world repair costs from owner reports and independent databases.

Other Chevrolet Cruze Model Years

2019201820172016201520142013201220112010
View all Chevrolet Cruze years →

2011 Chevrolet Cruze: Frequently Asked Questions

What is the most common problem with the 2011 Chevrolet Cruze?
The most commonly reported issue with the 2011 Chevrolet Cruze is related to the engine, with 250 complaints filed with NHTSA.
Is the 2011 Chevrolet Cruze reliable?
The 2011 Chevrolet Cruze has 1,000 complaints, 59 crash reports, and 29 fire reports filed with NHTSA. This is 3.7x the class average — higher than typical for its segment.
How much does it cost to fix 2011 Chevrolet Cruze problems?
Repair costs vary by issue. The full BumperScan report includes detailed repair cost estimates (low/median/high) for every major issue, plus a 30,000-mile total cost of ownership projection.
Does the 2011 Chevrolet Cruze have any recalls?
Yes, the 2011 Chevrolet Cruze has 7 recalls on record. The full report includes recall severity analysis and scripts for asking the seller about recall completion.
What mileage do Chevrolet Cruze problems start?
Based on 841 complaints with mileage data, the median mileage at time of complaint is 55,000 miles. The highest concentration of reported issues occurs in the 0–30K mile range. The full report breaks down exactly which components fail at each mileage bracket.
What’s in the full report?
10 sections of AI analysis: severity-ranked issues, component scores (0-100), 30K-mile cost projection, failure timeline by mileage, recall details with seller scripts, owner sentiment analysis, mechanic checklist, buyer lot checklist, negotiation ammo with dollar figures, and a buy/skip verdict.
How is this different from free NHTSA data?
NHTSA gives you raw complaint text. BumperScan cross-references 2.1M+ complaints with community repair cost data, EPA fuel data, and recall records — then uses AI to synthesize it into actionable advice with dollar figures.
How is this different from Carfax?
Carfax is VIN-specific history ($45/report). BumperScan is model-level reliability intelligence — what problems this car is known for, what they cost, and whether you should buy it. Complementary, not competing.
What if the report isn’t useful?
100% money-back guarantee. If the report doesn’t help you make a more informed decision, we’ll refund you — no questions asked.
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10 sections of AI analysis based on 1,000 owner reports. Know before you buy.

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