Powered byNHTSA|EPA|Community Reports|Updated

2024 Western Star 57X TSBs

138 Technical Service Bulletins across 14 categories

Engine

32 bulletins
11035540

Fleet Communications for Hadley Smart Valve - Raising Suspension

11034527

Fleet Communications for Hadley Smart Valve - Raising Suspension

11029520

Fleet Communications for for Hadley Smart Valve Unintended Raised Rear Suspension

11028646

Fleet Communications for Hadley Smart Valve Unintended Raised Rear Suspension

11028068

CX Advocate for Hadley Smart Valve Unintended Raised Rear Suspension

11024962

CX Advocate for P4, WST X-Series, DD Engines Low/Critical Low Coolant Warnings

11024961

CX advocate for WST X-Series J1939 Communication Errors with Cummins Engines

11022317

Revised Customer Service Annoucement for No Trouble Found Heavy Duty Engine Product (HDEP) Oil Separator Leaks

11014819

CX Advocate for turbo oil drain cracking

11014806

Technical Service Bulletin for Gen 5 DD13 Turbocharger Oil Return Line Cracks

11014786

My Communications for Variable Speed Coolant Pump for DD13 Engines - Cascadia/57X Only

11013206

CX Advocate for turbo oil drain cracking

11013199

CX Advocate for DD13 Gen 5 engines operating at high altitude experience EGR slow response fault.

11011113

Service Solution for Optimized Idle icon missing on instrument cluster

11011111

Service Solution for 47X, 49X, 57X Park brake check valve may be improperly plumbed causing brakes to drag

11010176

CX Advocate for the following CSA: (24CSA-17,24CSA-19,24CSA-20) Gen 5 DD13 Turbocharger Oil Return Line Cracks,...

Read full bulletin

Heavy-Duty Engine Product (HDEP) Oil Separator Leaks, Discolored Coolant Surge Tank on Heavy Duty Engine Product (HDEP)

11010143

Service Solution for Detroit Successful Regen Reference for GHG17 DD Engines

11010131

Customer Service Annoucement for Discolored Coolant Surge Tank on Heavy Duty Engine Product (HDEP)

11010130

Customer Service Annoucement for Heavy-Duty Engine Product (HDEP) Oil Separator Leaks

11008508

Service Solution for Detroit Successful Regen Reference for GHG17 DD Engines

11008488

Detroit Customer Service Annoucement for Gen 5 DD13 Turbocharger Oil Return Line Cracks

11008487

Detroit Customer Service Annoucement for Gen 5 DD15 Cylinder Head Cup Plug Replacement

11007527

Cleaning Gen5 Engine Fuel Injectors

11007513

CX Advocate for AutoElevate Disablement Gen5 Engines

11005508

CX Advocate for Hadley Smart Valve (HSV) SF700

11005493

CX Advocate for AutoElevate Disablement Gen5 Engines

11005487

Revised Field Service Campaign for Western Star Heated Headlight Parameters.

Read full bulletin

SECOND REVISION: The parameter set was updated to address a potential conflict that affected engine speed control functionality.

11005465

Revised Field Service Campaign for Western Star Heated Headlight Parameters.

Read full bulletin

SECOND REVISION: The parameter set was updated to address a potential conflict that affected engine speed control functionality.

11002483

Field Service Campaign for Hadley (Link) Smart Valve

11002482

Field Service Campaign for Hadley (Link) Smart Valve

11002481

Field Service Campaign for Hadley (Link) Smart Valve

10253879

Service Solution for DEF Pump Wiring for Cummins CM2450 Engine Controller

Other

25 bulletins
11030507

CX Advocate for discolored coolant surge tanks (24CSA-20)

11025095

CX Advocate for Plastic Opaque Surge Tank Staining

11025094

CX Advocate for Experiencing Excessive Purging from Air Dryer

11024966

CX Advocate for technical questions/issues raised

11024958

CX Advocate for ConMet Oil Pan Insert Additional Issues

11023683

CX Advocate for technical questions/issues raised

11022341

CX Advocate for technical questions/issues raised

11016310

CX Advocate for SAS01T to SAS03T replacement (TSB54-373-FTL, TSB54-097-WST)

11016309

CX Advocate for NOx conversion low faults

11014818

CX Advocate for NOx conversion low faults

11013204

CX Advocate for NOx conversion low faults

11013201

CX Advocate for GATS2.4 being expanding to DD15

11013196

CX Advocate for CARB tightening the Readiness Criteria applied to On-Board Diagnostic (OBD) test submissions for the...

Read full bulletin

Clean Truck Check.

11011084

CX Advocate for discolored coolant surge tank

11011082

CX Advocate for CARB tightening the Readiness Criteria applied to On-Board Diagnostic (OBD) test submissions for the...

Read full bulletin

Clean Truck Check.

11010186

CX Advocate for CARB tightening the Readiness Criteria applied to On-Board Diagnostic (OBD) test submissions for the...

Read full bulletin

Clean Truck Check.

11010177

CX Advocate for overview of the remanufacturing process.

11007517

CX Advocate for ConMet Oil Pan Insert Additional Failures

11007512

CX Advocate for benefits of Autoelevate and hydrocarbon faults

11006524

CX Advocate for overview of the remanufacturing process.

11005505

CX Advocate for overview of the remanufacturing process.

11005494

CX Advocate for ConMet Oil Pan Insert Additional Failures

11003889

CX Advocate communication for NOx conversion low faults

11001976

Customer letter regarding variable speed water pump.

10252330

Customer Advisory Letter for ESOC Corporation is not Able to Fulfill Orders

Pre-Delivery & Maintenance

16 bulletins
11031992

Revised Technical Service Bulletin for DT12 Range Detent Diagnostic

11030623

Technical Service Bulletin for DT12 Range Detent Diagnostic

11030281

Technical Service Bulletin for TufTrac M12 Bolts

11023687

Important Campaign Information letter for (Revised) Loves Travel Stops Authorized Campaign Program

11017549

Features and Benefits for Detroit Connect UpfrontService Extension

11017548

Features and Benefits for Detroit Connect Base Service Renewal

11014783

Technical Service Bulletin for SAS01T to SAS03T Replacement Information

11014775

Technical Service Bulletin for GHG17 and Newer DD Platform Heavy Duty Oil Pan Drain Plug Inserts

11013217

Service Solution for X-Series intermittent no-start and CPC not configured message

11012296

Important Campaign Information letter for SF698 Third Revised Bulletin

11007487

Important Campaign Information letter for DDC D23M3 - Campaign Reactivated and Extended.

Read full bulletin

Field Service Campaign D23M3 - GHG17 DETROITTM DD16 Vibration Damper Replacement has been extended for an additional 6 months.

11005463

Important Campaign Information Letter for SF698 Second Revised Bulletin

11002432

Revised Important Campaign Information letter for SF698 - Revised Bulletin.

Read full bulletin

REVISION: Clarifying statements and a figure were added to the work instructions between steps 8 and 9 regarding grayed out XMC parameters.

11001186

Field Service Campaign Owner Reminder Postcard large population

11001185

Field Service Campaign Owner Reminder Postcard small population

11000978

Technical Service Bulletin for New Final Drive Over Heat Diagnostic

Fuel System

12 bulletins
11013224

Revised Field Service Campaign for Espar Fuel Standpipe Weld

11013211

Revised Field Service Campaign for Espar Fuel Standpipe Weld

11013200

CX Advocate for Espar Fuel Standpipe Weld (SF705)

11012308

Field Service Campaign for Espar Fuel Standpipe Weld

11012307

Field Service Campaign for Espar Fuel Standpipe Weld

11012300

Field Service Campaign for Espar Fuel Standpipe Weld

11011076

Warranty Information letter for Detroit Line or Line Seal, High Pressure Fuel Injector Standard Repair Time Updates

11008535

CX Advocate for HDEP High Pressure Fuel Line Seal Failures

11007528

Fuel Injector Cleaner Updated Procedure

11007526

Fuel Injection Cleaning Machine Priming Procedures

11007510

Draft Fuel Injection Cleaning Machine (FICM) Setup Instructions

11003922

CX Advocate communication for MCM fault integrated NOx flow rate low

Electrical

11 bulletins
11031989

Service Solution for Progressive Low Voltage Disconnect Parameter Update

11026421

Fleet Communications for Low Coolant Sensor

11019126

Service Solution for Progressive Low Voltage Disconnect Parameter Update

11016336

Service Solution for Progressive Low Voltage Disconnect Parameter Update

11014811

CX Advocate for M2 Plus, 47X, 49X Fault Code 232/524000/19- ECU CPC data error

11014797

Revised Service Solution for X-Series Western Star Fault Code 232/524000/19- ECU CPC data error

11013663

Technical Service Bulletin for Repairing Seat Occupancy Sensor for ISRI, SEARS and National Truck Seats

11012392

FAB 339 for Western Star 57X RP1226 - Progressive Low Voltage Disconnect (PLVD)

11007514

CX Advocate for Technical Service Bulletin for New Battery Cable Access (BCA) Parts for Improved Cold Weather...

Read full bulletin

Functionality (TSB54-369-FTL, TSB54-095-WST)

11007503

Revised Technical Service Bulletin for New Battery Cable Access (BCA) Parts for Improved Cold Weather Functionality.

Read full bulletin

Description of Revisions: This bulletin replaces the version dated 07/30/2024. Make has been updated in the described condition.

11005728

Technical Service Bulletin for New Battery Cable Access (BCA) Parts for Improved Cold Weather Functionality

Body & Paint

7 bulletins
11034515

CX Advocate for Hood Cracks

11027209

Revised Service Solution for Western Star vehicles with excessive water intrusion into the air system

11021218

CX Advocate for Nuisance Mirror Adjustment DTC (SS785-WST)

11020000

Service Solution for Nuisance Mirror Adjustment DTC

11016311

CX Advocate for wheel seals

11014805

Service Solution for Tire Pressure Monitoring System (TPMS) Water Intrusion Through Perimeter Seal

11011112

Service Solution for X-series Bodybuilder Marker Lights Turn Off While Truck Lights Remain On

Software & Calibration

7 bulletins
11023661

My communications for DTNA Announces Extended Coverage Policy Updates

11013253

Detroit Field Service campaign for 2024 HDEP ACM Software Reprogramming.

11013252

Detroit Field Service campaign for 2024 HDEP ACM Software Reprogramming.

11013251

Detroit Field Service campaign for 2024 HDEP ACM Software Reprogramming.

11005500

CX Advocate for NOx conversion low faults.

Read full bulletin

Update to CXA 6_24_NOx submission.

11002488

"Revised Technical Service Bulletin for Off-Road/Low Traction Throttle Parameter Update.

Read full bulletin

Description of Revisions: This bulletin replaces the version dated 02/22/2024. The service bulletin number has been added in the title and the warranty statement is modified."

10251230

Technical Service Bulletin for Off-Road/Low Traction Throttle Parameter Update

Lighting

7 bulletins
11012306

Revised Field Service Campaign for Western Star Heated Headlight Parameters

11012299

Revised Field Service Campaign for Western Star Heated Headlight Parameters

11002479

Revised Field Service Campaign for Western Star Heated Headlight Parameters.

Read full bulletin

REVISION: Clarifying statements and a figure were added to the work instructions between steps 8 and 9 regarding grayed out XMC parameters.

11002478

Revised Field Service Campaign for Western Star Heated Headlight Parameters.

Read full bulletin

REVISION: Clarifying statements and a figure were added to the work instructions between steps 8 and 9 regarding grayed out XMC parameters.

11000973

Field Service Campaign for Western Star Heated Headlight Parameters

11000972

Field Service Campaign for Western Star Heated Headlight Parameters

11000971

Field Service Campaign for Western Star Heated Headlight Parameters

Transmission

6 bulletins
11037996

Detroit Transmissions Manual Update for Symptom Diagnostics DT12 C/D Box Range Shift to Neutral with Reversing Events...

Read full bulletin

(Aborts)

11028069

CX Advocate for Aftermarket Transmission Support

11027222

Fleet Communications for TCM Fault 520970/7 Clutch Unable to Open Fully

11026457

Fleet Communications for New AMTcc - DTC 520970/7: Clutch Unable to Open Sufficiently

11025875

CX Advocate for New AMTcc - DTC 520970/7: Clutch Unable to Open Sufficiently

11003924

CX Advocate communication for clutch bolts

Steering

5 bulletins
11023659

Warranty Information letter for Power Steering Tank Venting Diagnostic Procedures Revision

11020274

Parts Bulletin for Tie Rod Assembly Part Breakdown

11017539

Service Solution for ICC5 Erroneous Electric Power Steering Warning Message

11013219

Service Solution for Power Steering Reservoir Fill Cap Venting

11008529

Warranty Policy Letter for Steering Wheel Centering Policy Amendment

Brakes

4 bulletins
11025096

CX Advocate for 18k Front Suspension Shock Absorbers

11023686

Field Service Campaign for SF721 18k Front Suspension Shock Absorbers

11023685

Field Service Campaign for SF721 18k Front Suspension Shock Absorbers

11023684

Field Service Campaign for SF721 18k Front Suspension Shock Absorbers

HVAC & Climate

3 bulletins
11038000

Technical Service Bulletin for HVAC Stops Cooling

11021224

Technical Service Bulletin for HVAC Stops Cooling

11005472

My Communications for New Espar HS3 Heater and Extreme Insulation

Infotainment

2 bulletins
11016317

Service Solution for ICC5 B-Panel Gauges Intermittently Not Being Displayed

10244761

Service Bulletin for Relocating the Bluetooth Microphone

Tires & Wheels

1 bulletin
11000990

My Communications for Rescindment of Recall FL999 Alcoa Steer Wheel Inner Flange