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2024 Western Star 49X TSBs

204 Technical Service Bulletins across 15 categories

Pre-Delivery & Maintenance

37 bulletins
11036662

Revised Warranty Information letter for missing chamber caging bolts

11034535

Warranty Information letter for missing chamber caging bolts

11033097

Warranty Information letter for Reman Parts Usage Policy Reminder

11031992

Revised Technical Service Bulletin for DT12 Range Detent Diagnostic

11030623

Technical Service Bulletin for DT12 Range Detent Diagnostic

11030281

Technical Service Bulletin for TufTrac M12 Bolts

11028075

Technical Service Bulletin for DT12 Excessive Wear

11023687

Important Campaign Information letter for (Revised) Loves Travel Stops Authorized Campaign Program

11022315

Revised Important Campaign Information letter for (Revised) CPWA Recall Program

11019131

Field Service Campaign for DEF Regen Inhibit Dash Switch Indicator

11019129

Field Service Campaign for DEF Regen Inhibit Dash Switch Indicator

11019121

Field Service Campaign for DEF Regen Inhibit Dash Switch Indicator

11017553

Service Solution for DT12 Oil Plug Ports

11017549

Features and Benefits for Detroit Connect UpfrontService Extension

11017548

Features and Benefits for Detroit Connect Base Service Renewal

11014783

Technical Service Bulletin for SAS01T to SAS03T Replacement Information

11014778

Technical Service Bulletin for DT12 Excessive Wear

11014775

Technical Service Bulletin for GHG17 and Newer DD Platform Heavy Duty Oil Pan Drain Plug Inserts

11013217

Service Solution for X-Series intermittent no-start and CPC not configured message

11012296

Important Campaign Information letter for SF698 Third Revised Bulletin

11007487

Important Campaign Information letter for DDC D23M3 - Campaign Reactivated and Extended.

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Field Service Campaign D23M3 - GHG17 DETROITTM DD16 Vibration Damper Replacement has been extended for an additional 6 months.

11005463

Important Campaign Information Letter for SF698 Second Revised Bulletin

11002432

Revised Important Campaign Information letter for SF698 - Revised Bulletin.

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REVISION: Clarifying statements and a figure were added to the work instructions between steps 8 and 9 regarding grayed out XMC parameters.

11001186

Field Service Campaign Owner Reminder Postcard large population

11001185

Field Service Campaign Owner Reminder Postcard small population

11001175

Field Service Campaign Owner Reminder Postcard large population

11001173

Field Service Campaign Owner Reminder Postcard small population

11000978

Technical Service Bulletin for New Final Drive Over Heat Diagnostic

10253861

Important Campaign Information letter for SF676 - Revised Bulletin & Population

10252338

Field Service Campaign for Cummins Cruise Control Inhibit

10252331

Important Campaign Information letter for SF676 - Bulletin Revision

10246257

Field Service Campaign for Common Telematics Platform

10246171

Important Campaign Information Letter for SF665 - Campaign Reactivated

10246169

Important Campaign Information Letter for SF665 - Campaign Suspended

10244782

Field Service Campaign for Common Telematics Platform

10244775

Field Service Campaign for Front Wall Huck Bolt Fasteners

10241578

Service Solution for PTO Engagement

Engine

33 bulletins
11038008

Technical Service Bulletin for J1939 Communication Errors with Cummins Engine Automated or Allison Transmission and...

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Bendix Side Radar

11030506

CX Advocate for error generates when SSR is moved into an engine brake position 1,2,3 (TSB-26-058-FTL, TSB-26-009-WST)

11024962

CX Advocate for P4, WST X-Series, DD Engines Low/Critical Low Coolant Warnings

11024961

CX advocate for WST X-Series J1939 Communication Errors with Cummins Engines

11022317

Revised Customer Service Annoucement for No Trouble Found Heavy Duty Engine Product (HDEP) Oil Separator Leaks

11017552

Service Solution for ECP Solenoid Valve Interim Replacement Parts

11014819

CX Advocate for turbo oil drain cracking

11014817

CX Advocate for Cummins Engine with Wired Regen Inhibit Switch (SF703)

11014806

Technical Service Bulletin for Gen 5 DD13 Turbocharger Oil Return Line Cracks

11013206

CX Advocate for turbo oil drain cracking

11013199

CX Advocate for DD13 Gen 5 engines operating at high altitude experience EGR slow response fault.

11011113

Service Solution for Optimized Idle icon missing on instrument cluster

11011111

Service Solution for 47X, 49X, 57X Park brake check valve may be improperly plumbed causing brakes to drag

11011078

Field Service Campaign for Cummins Engine with Wired Regen Inhibit Switch

11011077

Field Service Campaign for Cummins Engine with Wired Regen Inhibit Switch

11011070

Field Service Campaign for Cummins Engine with Wired Regen Inhibit Switch

11010176

CX Advocate for the following CSA: (24CSA-17,24CSA-19,24CSA-20) Gen 5 DD13 Turbocharger Oil Return Line Cracks,...

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Heavy-Duty Engine Product (HDEP) Oil Separator Leaks, Discolored Coolant Surge Tank on Heavy Duty Engine Product (HDEP)

11010168

Service Solution for 49X & 47X with Cummins Engines and eViscous Engine Fan with Communication Issues

11010143

Service Solution for Detroit Successful Regen Reference for GHG17 DD Engines

11010131

Customer Service Annoucement for Discolored Coolant Surge Tank on Heavy Duty Engine Product (HDEP)

11010130

Customer Service Annoucement for Heavy-Duty Engine Product (HDEP) Oil Separator Leaks

11008508

Service Solution for Detroit Successful Regen Reference for GHG17 DD Engines

11008488

Detroit Customer Service Annoucement for Gen 5 DD13 Turbocharger Oil Return Line Cracks

11008487

Detroit Customer Service Annoucement for Gen 5 DD15 Cylinder Head Cup Plug Replacement

11007527

Cleaning Gen5 Engine Fuel Injectors

11007513

CX Advocate for AutoElevate Disablement Gen5 Engines

11005493

CX Advocate for AutoElevate Disablement Gen5 Engines

11005487

Revised Field Service Campaign for Western Star Heated Headlight Parameters.

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SECOND REVISION: The parameter set was updated to address a potential conflict that affected engine speed control functionality.

11005465

Revised Field Service Campaign for Western Star Heated Headlight Parameters.

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SECOND REVISION: The parameter set was updated to address a potential conflict that affected engine speed control functionality.

11000984

Service Solution for DEF Pump Wiring for Cummins CM2450 Engine Controller

10253879

Service Solution for DEF Pump Wiring for Cummins CM2450 Engine Controller

10253860

Customer Advisory Letter for Vehicle and Engine Update To Final GHG24 Certification

10246182

Service Solution for 47X & 49X Detroit Engines with TEM Interlock Speed Control

Other

27 bulletins
11035546

Truck Equipment Manufacturer Solution for PTO Mode Delay for Driving PTO

11033089

Truck Equipment Manufacturer Solution for RSS with PTO Engagement

11030507

CX Advocate for discolored coolant surge tanks (24CSA-20)

11025882

CX Advocate for Questions/Issues Raised

11025095

CX Advocate for Plastic Opaque Surge Tank Staining

11024966

CX Advocate for technical questions/issues raised

11024958

CX Advocate for ConMet Oil Pan Insert Additional Issues

11023683

CX Advocate for technical questions/issues raised

11023660

My Communications for UFI 0-Ring Announcement

11022341

CX Advocate for technical questions/issues raised

11021215

CX Advocate for DEF Regen Inhibit Dash Switch Indicator (SF716)

11016310

CX Advocate for SAS01T to SAS03T replacement (TSB54-373-FTL, TSB54-097-WST)

11016309

CX Advocate for NOx conversion low faults

11014818

CX Advocate for NOx conversion low faults

11013204

CX Advocate for NOx conversion low faults

11013201

CX Advocate for GATS2.4 being expanding to DD15

11013196

CX Advocate for CARB tightening the Readiness Criteria applied to On-Board Diagnostic (OBD) test submissions for the...

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Clean Truck Check.

11011084

CX Advocate for discolored coolant surge tank

11011082

CX Advocate for CARB tightening the Readiness Criteria applied to On-Board Diagnostic (OBD) test submissions for the...

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Clean Truck Check.

11010186

CX Advocate for CARB tightening the Readiness Criteria applied to On-Board Diagnostic (OBD) test submissions for the...

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Clean Truck Check.

11007524

CX Advocate for Wabco Onguard (TSB54-364-FTL, TSB54-094-WST)

11007517

CX Advocate for ConMet Oil Pan Insert Additional Failures

11007512

CX Advocate for benefits of Autoelevate and hydrocarbon faults

11005494

CX Advocate for ConMet Oil Pan Insert Additional Failures

11003923

CX Advocate communication for oil lines disconnecting

11003889

CX Advocate communication for NOx conversion low faults

11001976

Customer letter regarding variable speed water pump.

Electrical

22 bulletins
11035530

Revised Technical Service Bulletin for Removing Odometer Pause Wiring Modifications

11029529

Technical Service Bulletin for ESC warning lamp and ECU replacement

11028287

Fleet Communications for Intermittent Connections and ECU Fault Codes

11027490

Fleet Communications for ECP (Electronic Control Pneumatic) Module Water Ingress

11027198

Technical Service Bulletin Low Coolant Sensor

11026421

Fleet Communications for Low Coolant Sensor

11025880

CX Advocate for Intermittent Connections and ECU Fault Codes

11025879

CX Advocate for ECP (Electronic Control Pneumatic) Modules, possible water ingress

11024964

CX Advocate for Removing Odometer Pause Wiring Modifications (TSB-54-375-FTL, TSB-54-100-WST)

11022340

CX Advocate for DT12 - TCM CAN communication issues with CPC

11022329

Technical Service Bulletin for Removing Odometer Pause Wiring Modifications

11019804

Technical Service Bulletin for Hood Headlight Wiring Too Short

11019114

CX Advocate for Headlight wiring (TSB54-099-WST)

11014811

CX Advocate for M2 Plus, 47X, 49X Fault Code 232/524000/19- ECU CPC data error

11014797

Revised Service Solution for X-Series Western Star Fault Code 232/524000/19- ECU CPC data error

11013663

Technical Service Bulletin for Repairing Seat Occupancy Sensor for ISRI, SEARS and National Truck Seats

11007514

CX Advocate for Technical Service Bulletin for New Battery Cable Access (BCA) Parts for Improved Cold Weather...

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Functionality (TSB54-369-FTL, TSB54-095-WST)

11007503

Revised Technical Service Bulletin for New Battery Cable Access (BCA) Parts for Improved Cold Weather Functionality.

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Description of Revisions: This bulletin replaces the version dated 07/30/2024. Make has been updated in the described condition.

11005728

Technical Service Bulletin for New Battery Cable Access (BCA) Parts for Improved Cold Weather Functionality

11002430

Customer Advisory Letter for Battery Cable Depopulation Stud Inspection, with or without Jumpstart Post

10246176

Revised Field Service Campaign for Western Star Snow Plow Light Harness

10244763

Field Service Campaign for Western Star Snow Plow Light Harness

Fuel System

16 bulletins
11034507

Parts Bulletin for Fluorosilicone Fuel Tank Cap Seals

11013224

Revised Field Service Campaign for Espar Fuel Standpipe Weld

11013211

Revised Field Service Campaign for Espar Fuel Standpipe Weld

11013200

CX Advocate for Espar Fuel Standpipe Weld (SF705)

11012368

Emission Recall for DETROIT DD13 and DD16 ACM Software Reprogramming

11012367

Emission Recall for DETROIT DD13 and DD16 ACM Software Reprogramming

11012366

Emission Recall for DETROIT DD13 and DD16 ACM Software Reprogramming

11012308

Field Service Campaign for Espar Fuel Standpipe Weld

11012307

Field Service Campaign for Espar Fuel Standpipe Weld

11012300

Field Service Campaign for Espar Fuel Standpipe Weld

11011076

Warranty Information letter for Detroit Line or Line Seal, High Pressure Fuel Injector Standard Repair Time Updates

11008535

CX Advocate for HDEP High Pressure Fuel Line Seal Failures

11007528

Fuel Injector Cleaner Updated Procedure

11007526

Fuel Injection Cleaning Machine Priming Procedures

11007510

Draft Fuel Injection Cleaning Machine (FICM) Setup Instructions

11003922

CX Advocate communication for MCM fault integrated NOx flow rate low

Body & Paint

15 bulletins
11034515

CX Advocate for Hood Cracks

11031963

Fleet Communications for Trucks arriving at dealers and body builders with chassis leans greater than 3/8 of an inch

11031956

Parts Bulletin for Bumper and Rock Guard Part Numbers

11031955

My Communications for ConMet Quality Alert -- ABP 10045888 -- Seal Service Kit

11027492

Fleet Communications for Corrosion Protecton/Glyptal Application

11027209

Revised Service Solution for Western Star vehicles with excessive water intrusion into the air system

11026472

Fleet Communications for Trucks arriving at dealers and body builders with chassis leans greater than 3/8 of an inch

11024957

CX Advocate for Trucks arriving at dealers and body builders with chassis leans greater than 3/8 of an inch

11021218

CX Advocate for Nuisance Mirror Adjustment DTC (SS785-WST)

11020000

Service Solution for Nuisance Mirror Adjustment DTC

11016311

CX Advocate for wheel seals

11014906

Service Solution for Western Star vehicles with excessive water intrusion into the air system

11014805

Service Solution for Tire Pressure Monitoring System (TPMS) Water Intrusion Through Perimeter Seal

11011112

Service Solution for X-series Bodybuilder Marker Lights Turn Off While Truck Lights Remain On

11000113

Customer Advisory Letter regarding installing a heated windshield.

Transmission

11 bulletins
11037996

Detroit Transmissions Manual Update for Symptom Diagnostics DT12 C/D Box Range Shift to Neutral with Reversing Events...

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(Aborts)

11033102

Revised Technical Service Bulletin for DT12 OVX Transmission Refresh

11030278

Technical Service Bulletin for Transmission shift stalk

11028069

CX Advocate for Aftermarket Transmission Support

11027222

Fleet Communications for TCM Fault 520970/7 Clutch Unable to Open Fully

11026457

Fleet Communications for New AMTcc - DTC 520970/7: Clutch Unable to Open Sufficiently

11025875

CX Advocate for New AMTcc - DTC 520970/7: Clutch Unable to Open Sufficiently

11014798

Service Solution for 47X/49X Dual Power Steering Gear Orifice Fittings

11014779

Technical Service Bulletin for DT12 OVX Transmission Refresh

11010153

Service Solution for 47X & 49X Shifter Interference with Arm Rest

11003924

CX Advocate communication for clutch bolts

Software & Calibration

8 bulletins
11023661

My communications for DTNA Announces Extended Coverage Policy Updates

11013253

Detroit Field Service campaign for 2024 HDEP ACM Software Reprogramming.

11013252

Detroit Field Service campaign for 2024 HDEP ACM Software Reprogramming.

11013251

Detroit Field Service campaign for 2024 HDEP ACM Software Reprogramming.

11005500

CX Advocate for NOx conversion low faults.

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Update to CXA 6_24_NOx submission.

11002488

"Revised Technical Service Bulletin for Off-Road/Low Traction Throttle Parameter Update.

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Description of Revisions: This bulletin replaces the version dated 02/22/2024. The service bulletin number has been added in the title and the warranty statement is modified."

10251230

Technical Service Bulletin for Off-Road/Low Traction Throttle Parameter Update

10246170

Important Campaign Information Letter for SF675 - Revised Work Instructions.

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This letter is to inform you that Table 3, Step 22 (page 61) has been updated, along with the Notes throughout the sub-steps of Step 22.

Lighting

8 bulletins
11012306

Revised Field Service Campaign for Western Star Heated Headlight Parameters

11012299

Revised Field Service Campaign for Western Star Heated Headlight Parameters

11007497

Service Solution for 47X & 49X Dim Trailer Lighting

11002479

Revised Field Service Campaign for Western Star Heated Headlight Parameters.

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REVISION: Clarifying statements and a figure were added to the work instructions between steps 8 and 9 regarding grayed out XMC parameters.

11002478

Revised Field Service Campaign for Western Star Heated Headlight Parameters.

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REVISION: Clarifying statements and a figure were added to the work instructions between steps 8 and 9 regarding grayed out XMC parameters.

11000973

Field Service Campaign for Western Star Heated Headlight Parameters

11000972

Field Service Campaign for Western Star Heated Headlight Parameters

11000971

Field Service Campaign for Western Star Heated Headlight Parameters

Brakes

7 bulletins
11030500

CX Advocate for 1810/02 ABS longitudinal acceleration fault (TSB-54-104-WST,TSB-54-379-FTL)

11013207

CX Advocate for unwanted park brake warning (TSB-54-098-WST)

11011073

Technical Service Bulletin for Disabling the Park Brake Set / Door Open Warning

10253865

Revised Field Service Campaign for Braking System Parameter Update

10252335

Revised Field Service Campaign for Braking System Parameter Update.

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REVISION: MBT Specific Parameter part number and description in step 19.4 has been removed and Figure 17 has been updated.

10244758

Customer Advisory Letter for 6-Inch Slack Adjusters Causing the Brakes to Over-Adjust and Drag

10243338

Field Service Campaign for Braking System Parameter Update

Steering

7 bulletins
11024959

CX Advocate for Cummins X15 Power Steering Pump Plumbing

11023691

Technical Service Bulletin for Cummins X15 Power Steering Pump Plumbing

11023659

Warranty Information letter for Power Steering Tank Venting Diagnostic Procedures Revision

11020274

Parts Bulletin for Tie Rod Assembly Part Breakdown

11017539

Service Solution for ICC5 Erroneous Electric Power Steering Warning Message

11013219

Service Solution for Power Steering Reservoir Fill Cap Venting

11008529

Warranty Policy Letter for Steering Wheel Centering Policy Amendment

Suspension

4 bulletins
11036672

CX Advocate for X-Series HD Front Suspension Threaded

11036666

CX Advocate for Twin Steer Equalizer Beam Bushing Wear

11033098

CX Advocate for Twin Steer Equalizer Beam Bushing Wear

11012305

Service Solution for 47X/49X Front Suspension AluminumShackle Bars

Infotainment

4 bulletins
11016317

Service Solution for ICC5 B-Panel Gauges Intermittently Not Being Displayed

11007988

Technical Service Bulletin for Wabco OnGuard Display Discrepancy

11007500

Technical Service Bulletin for Wabco OnGuard Display Discrepancy

10244761

Service Bulletin for Relocating the Bluetooth Microphone

HVAC & Climate

3 bulletins
11038000

Technical Service Bulletin for HVAC Stops Cooling

11027493

Fleet Communications for Heater Core Plugging

11021224

Technical Service Bulletin for HVAC Stops Cooling

Tires & Wheels

2 bulletins
11005468

Service Solution for ECP Solenoid Interim Service Replacement Parts

10243347

Service Solution for 49X and 47X Web Mounted 5th Wheel Ramps