2004 Western Star 4900 TSBs
154 Technical Service Bulletins across 13 categories
Categories
Other
67 bulletinsTechnical Publications Ordering
Operating Hours for the Customer Assistance Center
sbw2018 Western Star 4800 and 4900 Radiator Mounting
sbw0001Validity List Western Star
711-13 SPN 100-FMI 4 - ALL YEARS
717-13 Oil Pan
sbw5455 Virtual Technician Retrofit
sbw5455 Virtual Technician Retrofit
ICI12-024-DLR SF453 - Termination Date Extended
sbw3109 Huck-Spin 2 Changeover
sbw5463 Nexiq USB-Link Upgrade and Diagnostic Connector
sbw4911 DEF Gauge Reading Incorrectly
Magnetized Fill Neck for Six-Gallon DEF Tanks
12-022-DLR Daimler Trucks Remarketing Corporation (DTR) Now Requires Pre-approval for Repairs $1,200 (USD) and Greater
15TS3 Detroit? Coolant Change From Nitrite Organic Acid Technology
15CSA10 The Detroit CSC announcing a new feature ? Ability to attach files to an existing CSC
15CSA9 Release of DiagnosticLink 8.02
sbw2023 Modine Copper/Brass Bolted Downflow Radiator Rebuilding
15-009_Detroit_New_SDTs
15TL5 DAVCO Shop Pro FXP 95
15CSA4 Holiday Schedule for the Detroit Customer Support Center
15-009 New Detroit Standard Diagnostic Times
713-14 Symptom Diagnostics - Combustion Gas in Coolant
715-14 Symptom Diagnostics - Coolant Los
719-14 SPN 84 (CPC) (GHG14)
710-14 SPN 96 (CPC) (GHG14)
711-14 SPN 107 (CPC) (GHG14
701-14 SPN 168 FMI 0 and 1 (IPPC)(GHG14
706-14 SPN 171 FMI 3, 4 (CPC)(GHG14)
709-14 SPN 3216 (MCM) (GHG14)
703-14 SPN 3556 (ACM) (EPA10)
716-14 SPN 4077 (MCM)(EPA07 EPA10;GHG14
704-14 SPN 520200 FMI 6 (IPPC)(GHG14)
705-14 SPN 520203 FMI 6 (IPPC)(GHG14)
707-14 SPN 520229 FMI 3 (IPPC) (GHG14
702-14 SPN 520230FMI 5 (IPPC)(GHG14)
14-028 Remy Extended Coverage Direct File
14-027 Detroit's New Consolidated Labor Operations (CLOs
14-023 Detroit Axles Pre-Approval Changes
14-022 Pre-Approval Threshold Increase From $2,500 to $5,000 USD
16-009R_OWL Enhancements
New Detroit Bearing Failure Analysis Standard Diagnostic Time
sbw4911 DEF Gauge Reading Incorrectly
sbw4910 Gentech DEF Coolant-Flow Solenoid, Testing and Replacement
12-027-DLR Detroit and Alliance like Batteries are now interchangeable
12-043-DLR Helpline Available For Additional Support
12-039-DLR OWL Pre-approval's Time Frame Increases to 60 Days
15-028 New Detroit Coolant Line SRTs
901-15 Oil Breather Vent
0229-14 Symptom Based Diagnostics - Oil Separator
0233-14 SPN 51 FMI 2 - All Years
0224-14 SPN 1590 FMI 9 - CPC- All Years February 2014
801-14 FMI 19: RCM Message Not Received or Stopped Arriving
14-017R Revised: Detroit Addition of Admin Time
14-029 New Detroit Standard Diagnostic Times
14-038_New_SRTs Additional Detroit Standard Repair Times.
14-039_additional_SDTs New Detroit Standard Diagnostic Times
14TS28 DD Platform Belt Drive System - Belt Part Numbers and diagnostics
1003-14 Rough Running or Stalling.
1009-14 SPN 5016 (ACM) (GHG14)
1007-14 SPN 5016/FMI 3, 4 (ACM) (EPA10)
1006-14 SPN 4374 (ACM) (GHG14)
1008-14 SPN 3510FMI 4,7, and 8 (CPC)(GHG14)
1010-14 SPN 2623 (CPC) (GHG14)
14-039 New Detroit Standard Diagnostic Times
14-038 Additional Detroit Standard Repair Times
ARVINMERITOR REAR DRIVE AXLE LOCK SCREWS.
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*KB
Engine
21 bulletinsTechnical Service Letter for DDC Series 60 engines concerning Series 60 Cylinder Head Resurfacing/Finish.
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Detroit Diesel does not recommend third party resurfacing of Series 60 cylinder heads (outside of Detroit and Detroit Reman).
707-13 Description and Operation of the HC Doser Fuel Supply Pressure Control Valve - Two Filter System
Inspection of the DD13 Turbocharger
15TS10Rev DD Engine Platform Coolant Filter
15TL4 W470589050900 ? 3/8? Drive GEN2 Two-Stage Valve Socket
sbw0116 Pilot Bearing Spacer for Detroit Engines with Eaton transmissions
14TS18 GHG14 DD Engine EGR System Fault Code
714-14 Symptom Diagnostics - Low Engine Compression
712-14 Engine Coolant Temperature
16-011 New Detroit Camshaft Housing Seal Standard Repair Time
sbw4713 Crank No Start, Loss of Engine Prime on Decked Vehicles
12-038-DLR - No Problem Found - Policy Claims - During Basic Vehicle Chassis or Base Engine Coverage
0228-14 Engine Oil Leaks - Oil Dye Method
0237-14 Engine Brake Solenoid
49-14 - DEF Tank Coolant Valve O-Ring Kit
14TS21 HDEP Camshaft Position Sensor Change
804-14 FMI 16, 18 Intake Manifold Pressure Too high and low (Restricted Mode)
803-14 FMI 16,18: Intake Manifold Pressure Too High and Low
812-14 FMI 3, 4: Engine Aux.
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Shutdown Input Failed High and Low
14-040_Additional_CLOs Additional Detroit CLOs for the Heavy Duty Engine Platform
14-040 Additional Detroit CLOs for the Heavy Duty Engine Platform
Fuel System
21 bulletinsFuel Level Sending Unit Retrofit
608-13 High Pressure Fuel Flange-Two-Filter System
710-13 Metal in the Fuel System - Three-Filter Fuel System
712-13 Fuel Cooler Leak Test Procedure - Three-Filter Fuel System
705-13 Test-E Three-Filter Fuel System
702-13 Test E Two-Filter Fuel System
18SP726 ? EPA10 GHG14 Two-Filter Fuel System KM59 GEN1 DD13 High Pressure Fuel Fee
15TL6 W470589129100 ? HDEP HP Fuel Rail Test Caps
15-017 Detroit: Updated Fuel Injector SDTs
18SP710Rev 18SP710Rev ? EPA10 GHG14 Two-Filter Fuel
18SP709Rev 18SP709Rev ? EPA10/GHG14 Two-Filter Fuel
18SP701Rev2 18SP701Rev2? GHG14 Two-Filter Fuel System
0239-14 High Pressure Fuel Injector Lines - Three-Filter System
0238-14 Removal of the High Pressure Fuel Injector Lines - Two-Filter
0219-14 Metal in Fuel
0202-14 Symptom Diagnostics - Hard Start No Start - Two-Filter Fuel System
0215-14 Check for Rough Running or Stalling - Three-Filter Fuel System
18SP703 18SP703 - GHG14 KM63 GEN2 Low Pressure Fuel Pump-Two-Filter Fuel System Ki
WESTERN STAR: WHEN TRUCK SITS, FOR ANY EXTENDED PERIOD, WITH A DIESEL EXHAUST FLUID (DEF) SYSTEM, IT WOULD...
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CRYSTALLIZED, IN THE TANK, AROUND FLOAT, ON DEF LEVEL SENDING UNIT TUBE AND NEEDS TO BE CLEANED. *PE
WESTERN STAR: FUEL TANKS ROTATING IN SADDLES.
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ANTI-SLIP MATERIAL MAY NEED TO BE INSTALLED, OR AN ADDITIONAL STRIP OF RUBBER. *JS
WESTERN STAR: AROUND THE DIESEL EXHAUST FLUID (DEF) AN EXCESSIVE AMOUNT OF CRYSTAL OR POWDER BUILT UP INDICATES A LEAK...
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CAUSED BY EVAPORATION OF DEF EXPOSED TO AIR AND/OR DAMPNESS. *PE
Electrical
11 bulletinsService Solution SS 1033094 KUS Float Tube Fuel Level Sensor Inform...
Service Bulletin provided to customers regarding installation of a new MCM 21-pin jumper harness.
RX Module Fault Codes
Cleaning of the Exhaust Gas Recirculation Venturi Pipe Delta P Sensor Ports
15-016-DLR New Essential Tool For CPWA, CPPRA, Ltd CPPRA, & DSDWC Parties: Cadex CA-12 Battery Tester
sbw5461 Guidelines for Repairing or Replacing an Electrical Harness
813-14 Installation of the One & Two-Piece Fuel Injector Wiring Harness - Two & Three-Filter System
14TS30 Aftertreatment Harness Diagnostics
1005-14 Oil Coolant Module
18SP684Rev4 18SP684Rev4 ? EPA07 and EPA10 DD Platform EGR Delta Pressure Sensor Update
18SP705Rev5 18SP705Rev5 ? DD Platform Delta Pressure Sensor
Pre-Delivery & Maintenance
8 bulletinsService Solution for Western Star vehicles equipped with Hendrickson AIRTEK Axles experiencing a Harsh Ride.
Service Bulletin Vibration and Harsh Ride Troubleshooting
If a GVWR certification label is lost or damaged, Freightliner will supply a duplicate label.
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Log on to DTNAConnect.com and under "DTNAConnect Resources", select the "Tool and Services" plus sign. Select "Request for Certification Labl or OWI." Fillout the form, then select "Review."
15-015 Warranty Exclusions Reminder
14-026-DLR SelecTruck Warranty Enhancements
Canadian Warranty Parts Return Address Change
_Warranty Recognition Program - Coming Soon
14WO-9_Warranty_Access Detroit New User Warranty Access Request
Suspension
7 bulletinsWestern Star Service Bulletin for Axle Flange Gasket Replaced with O-Ring.
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Daimler Trucks North America has released a new axle shaft to hub rubber O-ring (part number 11-30728-000) as a replacement for the paper gasket (part number 11-14418-000). The new O-ring will provide better sealing and is reusable. It is quicker and easier to use compared to the paper gasket, because using a paper gasket requires cleaning the hub when the axle shaft is removed.
33-4- Bearing Spacer Replacement, ConMet PreSet Steer Hubs
35-11 - Bearing Spacer Replacement, ConMet PreSet Drive Hubs
Warranty Recognition Program Suspension
WESTERN STAR: CONMET RECOMMENDS REPLACING THE BEARING SPACER WHEN THE HUB IS REMOVED.
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MODEL 4700, 4900, 6900. NO YEARS LISTED. *PE
WESTERN STAR: IT HAS BEEN RECOMMENDED, BY CONMET, THAT THE BEARING SPACER BE REPLACED WITH NEW ONE WHEN HUB IS REMOVED.
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MODEL 4700, 4900, 6900.. NO YEARS LISTED. *PE
WESTERN STAR: LUBRICATE WHEEL BEARINGS, REAR DRIVE AXLES.
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*JS
Tires & Wheels
3 bulletinsWith the start of production on March 6, 2018, the fasteners used to attach the slide- and plate-mount style fifth...
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wheels to the outboard angles changed to M16 metric bolts, nuts, and washers.
14TL-7Rev DD Platform Flywheel Housing Runout Tool W470589032100
17TL25 TruckCam? Alignment System
HVAC & Climate
3 bulletinsIn some operating conditions, water may leak into the cab onto the passenger floor through the HVAC fresh air intake on...
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the frontwall on 47,00,4900, and 5700 models.
sbw8325 Side Window Defroster and Cooling Improvement Retrofit
49-13 - DEF Return Line Fitting Heater, 6-Gallon Tanks
Transmission
3 bulletinssbw2019 Kysor Fan Clutch Rocking Runout Inspection
15-010-DLR Transmission Cooler Line Photos
811-14 FMI 7: Internal Error with the DT12 Shift Stalk Lever
Brakes
3 bulletinssbw5401 Turn Signal and Brake Override Circuit
sbw4206 Brake Shimmy - Meritor SteeLite X30 Brake Drum With Excessive Runout
sbw4205 Bendix Air Disc Brake Thermal Overload Issues
Body & Paint
3 bulletinssbw9801 Paint Finish Standards
Body SRT Updates -2012.12.12
12-040-DLR Roof Fairing Removal Program
Lighting
3 bulletinsSome vehicles may have been incorrectly shimmed at the factory, and may lean slightly to the right or left.
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While this does not affect the operation of the vehicle, it may be visually unpleasing to many customers.
sbw5430 Disconnecting or Connecting Daytime Running Lights
14-024-DLR DTNA & JAD Highlights - Q1 & Q2
Software & Calibration
1 bulletin15TL21 GHG17 Diagnostic Connector Update