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2022 Western Star 4700 TSBs

33 Technical Service Bulletins across 11 categories

Other

8 bulletins
11024958

CX Advocate for ConMet Oil Pan Insert Additional Issues

11016309

CX Advocate for NOx conversion low faults

11014818

CX Advocate for NOx conversion low faults

11013204

CX Advocate for NOx conversion low faults

11007517

CX Advocate for ConMet Oil Pan Insert Additional Failures

11005494

CX Advocate for ConMet Oil Pan Insert Additional Failures

11003889

CX Advocate communication for NOx conversion low faults

11001976

Customer letter regarding variable speed water pump.

Pre-Delivery & Maintenance

5 bulletins
11000978

Technical Service Bulletin for New Final Drive Over Heat Diagnostic

10251202

Important Campaign Information letter for FL974 - Revised Bulletin & Population

10208391

Western Star Service Bulletin for DEF Connector Reinforcement Caps

10208383

Customer Avisory Letter for Seat Bolt Inspection

10198595

Western Star Service Bulletin for Key Fob ID Retention.

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Key fobs for remote keyless entry on Western Star vehicles are delivered in packages that include a unique ID for the fob. The ID is required when pairing the key fob with a vehicle.

Engine

4 bulletins
11000984

Service Solution for DEF Pump Wiring for Cummins CM2450 Engine Controller

10253879

Service Solution for DEF Pump Wiring for Cummins CM2450 Engine Controller

10199364

Field Service Campaign for Detroit Diesel Engine Fan Activation with A/C.

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On certain Freightliner and Western Star vehicles with Detroit Diesel engines, the engine fan fails to activate when the A/C pressure switch circuit is opened, resulting in poor A/C cooling performance at idle.

10198095

Supply chain shortage notice.

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Model Year 2022 Freightliner, Western Star, Freightliner Custom Chassis, and Thomas Built Bus vehicles manufactured with the following engines have been built without a Particulate Matter (PM)/Soot sensor: DD15 Gen 5 (Gats 2.0) (with a June 2021 or later GHG build date) DD13 Gen4 (1-box) (with a June 2021 or later GHG build date) Cummins B6.7 (with a June 2021 or later GHG build date) Cummins X15 with ratings of 400-500HP (with a June 2021 or later GHG build date) As a result, the vehicle has a non-conforming On-Board Diagnostic (OBD) system. The engine manufacturers will pay to install the OBD PM sensor and corresponding software through a recall once sensors become available.

Software & Calibration

3 bulletins
11005500

CX Advocate for NOx conversion low faults.

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Update to CXA 6_24_NOx submission.

10200686

Freightliner and Western Star Production Schedule Update Freightliner Cascadia & Western Star 4700, 49X and 5700XE...

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Production Schedule Update We recently communicated to our Freightliner Trucks dealer distribution network the rolling production delays for medium-duty truck models built at our Mount Holly and Santiago Truck Manufacturing Plants(TMP). The effects of the COVID-19 pandemic continue to impact global semiconductor supply chains and the prolonged duration of these shortages have reached our heavy-duty truck supply chain as well.

10190549

Warranty Information Letter announcing DTNA is adjusting the Standard Repair Times (SRTs) shown.

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The updated times will be applied to repair orders opened on or after April 5, 2021.

Electrical

3 bulletins
10251200

Revised Emissions Recall: Cummins DEF Sensor Shortage.

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REVISION: Some vehicles formerly in Group F have been moved to Group G and have been assigned a new part number as specified in Table 1. An SRT for 'Calibration Code Only: Update or Confirm' has been added, as shown in Table 2, to be used when a new DEF header is not required. There have been some other minor changes to the work instructions and SRT times.

10249516

Emissions Recall: Cummins DEF Sensor Shortage

10195575

Service Solution SS 1033094 KUS Float Tube Fuel Level Sensor Inform...

Fuel System

2 bulletins
11034507

Parts Bulletin for Fluorosilicone Fuel Tank Cap Seals

10190551

Warranty Information letter announcing that DTNA is increasing the Standard Diagnostic Times (SDTs) shown.

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The updated after treatment system (ATS) diesel exhaust fluid (DEF) pump times will be applied to repair orders opened on or after April 12, 2021.

Transmission

2 bulletins
11003924

CX Advocate communication for clutch bolts

10191148

Service Solution for DT12 Harness Chaffing - PT Can Faults.

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Transmission will not shift into Gear while driving or will not start and trigger multiple PT CAN Fault Codes.

Infotainment

2 bulletins
10237096

Field Service Campaign for ICU4Me Cluster Assembly Liquid Crystal Display.

10193389

Western Star 4700 non removable bug screen with additional coverage to the bumper - TSN

Body & Paint

2 bulletins
10200574

Portland Truck Plant Paint Update - WST182 The Portland Truck Plant schedule is full through the end of 2021 for...

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Western Star 4700, 4800, 4900, and 6900 models; the plant has also reached the maximum paint process capacity for multi-color and custom paint designs. Due to the capacity constraint, the Western Star CAE team will no longer accept Truck Change Orders requesting changes from a single color paint to a multi-color paint or custom paint design for vehicles building at the Portland Truck Plant through the end of 2021.

10192962

Paint Peeling, Hood.

Steering

1 bulletin
11013219

Service Solution for Power Steering Reservoir Fill Cap Venting

Suspension

1 bulletin
11000986

Service Solution for Thread Spring Pin Suspension Alignment & Installation