2021 Volvo Xc60 TSBs
214 Technical Service Bulletins across 16 categories
Categories
Other
38 bulletinsThis is a Technical Journal.
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Vehicle type and platform identification.
this a Technical Journal: ASDM = Active Safety Domain Master To prevent unnecessary replacements of ASDM and as a...
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troubleshooting aid for the Intellisafe system, please follow the advice in Technical Journal
This is a Technical Journal: Replacement of Wiper Blades.
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Follow steps 1-7
This is a Technical Journal: Vehicle/Connectivity report checklist.
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To provide timely and high-quality feedback to the appropriate department or factory
This is a Technical Journal: Alleged issues with Intellisafe functionality.
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Inform the customer of the functions and limitations
This is a Technical Journal: Difficulty clearing SODx DTCs.
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put the car in usage mode "Driving" and continue the erasing process
Convert CARE KEY to normal key
Alleged issues with Intellisafe functionality.
No internet connection and intermittent.
COMPLIMENTARY UPGRADE C00009 DESCRIPTION.
Driver support systems
Rubber cushion
New Information.
Voice recognition database upgrades
SiriusXM Tuner Replacement Process
Towbar TRM not responding
Google assistant voice commands not responding
Vehicle type and platform identification
Cannot lock/unlock vehicle with remote control key
Do not swap TCAM?s unless instructed and guided by the Retailer Technical Support team
OTA not available for customer
OTA - FAQ for technicians
Product, Safety and Compliance.
Expendable Items Parts List.
Part information for AMT input shaft repair kits and the shim kit that is required for repair.
ICUP/Google Built-In Diagnostic Operations
VIDA QR Scanner Mobile App
News Letter 70
Information in DIM ?system check, please wait? and no start.
Convert Care Key to Standard Key.
This is a Technical Journal: Ghost DTC set, VCU1-U210782.
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does not affect any of the functions in the car.
This is a Technical Journal: DTC SODL/R-C106057 after replaced SOD
This is a Technical Journal: AWD DTC DEM-P188919.
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Reset the DTC.
This is a Technical Journal: If remote control key is not detected by the car and shows message in DIM "Car key not...
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found" or if functions such as lock/unlock are not working, please follow advice for detecting key
This is a Technical Journal: IHU, volume restriction w/orange key.
Mandatory Tool List bulletin: Volvo mandatory Special Tools are necessary for technicians to properly diagnose and repair Volvo cars.
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They are used in development of Volvo labor operations and repair methods, and promote safety and quality repairs in a timely manner. Tools are classified as mandatory because associated repairs and/or diagnostics cannot be completed properly without them.
This is a Technical Journal: Illumination of cup holder in center console, missing
This is a Technical Journal: Prior Approval for VCM Replacement
Electrical
31 bulletinsThis is a Technical Journal: VCM Backup Battery Replacement with VCM-U105000.
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Replace the VCM Backup Battery and download the relevant Software.
This is a Technical Journal: Remote connection, BOMGAR application.
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Before joining a remote session: Connect a suitable battery maintainer/charger and verify that the battery voltage indicated in VIDA is between 12.5V and 14.9V. Connect to the vehicle over a wired connection using a VOE (Volvo OBD to Ethernet) adapter and perform a NEW vehicle readout.
This is a Technical Journal: Remote connection, BOMGAR application.
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Before joining a remote session: Connect a suitable battery maintainer/charger and verify that the battery voltage indicated in VIDA is between 12.5V and 14.9V. Connect to the vehicle over a wired connection using a VOE (Volvo OBD to Ethernet) adapter and perform a NEW vehicle readout.
This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide.
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After capturing a NEW VIDA readout, conduct the steps in VIDA.
This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide.
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After capturing a NEW VIDA readout, conduct the steps in VIDA.
This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide.
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After capturing a NEW VIDA readout, conduct the steps in VIDA.
This is a Technical Journal: VCM Backup Battery Replacement with VCM-U105000.
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Replace the VCM Backup Battery and download the relevant Software.
This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide.
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After capturing a NEW VIDA readout, conduct the steps in VIDA.
This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide.
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After capturing a NEW VIDA readout, conduct the steps in VIDA.
This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide.
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After capturing a NEW VIDA readout, conduct the steps in VIDA.
This is a Technical Journal: VIDA Main battery diagnostic - Prompted to charge battery a second time.
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Use had held tester.
This is a Technical Journal: SR PHEV Cell Module Replacement.
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Updated BECM software was released
Creaking noise from Steering Wheel Module (SWM)
This is a Technical Journal: 12V Battery Testing Method
Propulsion Message in DIM with BECM DTC
Recovering control modules stuck in ?not responding?
high-voltage battery cell module in a PHEV.
Electrical rear axis drive
This is a Technical Journal.
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Recovering control modules stuck in not responding after failed SW download. Connect VIDA to read-out the car. Follow steps outlined in this TJ.
Electrical rear axis drive
Creaking noise from Steering Wheel Module (SWM)
PHEV High Voltage Battery Repairs
battery
The Deutronic DBL-1200 is an advanced battery maintainer/charger with the flexibility to be updated as products and...
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repair methods evolve.
Battery Charger/maintainer requirement
Shipping and Handling of Volvo Lithium-ion 48V Mild Hybrid Battery to Global Battery Solutions (GBS)
This is a Technical Journal: 12V battery message and DTC CEM-B129F96
This is a Technical Journal: Front seat heater, function control.
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If not working check the heating grid wiring.
This is a Technical Journal: Creaking noise from Steering Wheel Module
This is a Technical Journal: 12V battery message and DTC CEM-B129F96
This is a Technical Journal: 12V battery message and DTC CEM-B129F96
Engine
29 bulletinsThis is a TJ - 1 document plus one attachment of detailed repair instructions - If the Check Engine Light is illuminated...
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in the DIM and DTC ECM P244A00 is set, please follow the advice under "Service". This TJ is a complement to the fault tracing in VIDA. Please follow the steps below.
This is a TJ - 1 document plus one attachment of detailed repair instructions - If the Check Engine Light is illuminated...
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in the DIM and DTC ECM P244A00 is set, please follow the advice under "Service". This TJ is a complement to the fault tracing in VIDA. Please follow the steps below.
This is a Technical Journal: CEL with DTC ECM P001100, P001200, P001400, P001500.
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For MY 23-26 vehicles with engine code L1, an improved software is released in version 3.5.14 (and newer). Perform a Total Upgrade according to TJ 31543 before performing additional VIDA symptom-based fault tracing. Software for remaining models will be released later in calendar year 2025
This is a Technical Journal: CEL with DTC ECM P001100, P001200, P001400, P001500.
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For MY 23-26 vehicles with engine code L1, an improved software is released in version 3.5.14 (and newer). Perform a Total Upgrade according to TJ 31543 before performing additional VIDA symptom-based fault tracing. Software for remaining models will be released later in calendar year 2025
This is a Technical Journal: CEL with DTC ECM P001100, P001200, P001400, P001500.
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For MY 23-26 vehicles with engine code L1, an improved software is released in version 3.5.14 (and newer). Perform a Total Upgrade according to TJ 31543 before performing additional VIDA symptom-based fault tracing. Software for remaining models will be released later in calendar year 2025
This is a Technical Journal: CEL with DTC ECM P001100, P001200, P001400, P001500.
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For MY 23-26 vehicles with engine code L1, an improved software is released in version 3.5.14 (and newer). Perform a Total Upgrade according to TJ 31543 before performing additional VIDA symptom-based fault tracing. Software for remaining models will be released later in calendar year 2025
This is a Technical Journal: CEL with DTC ECM P001100, P001200, P001400, P001500.
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For MY 23-26 vehicles with engine code L1, an improved software is released in version 3.5.14 (and newer). Perform a Total Upgrade according to TJ 31543 before performing additional VIDA symptom-based fault tracing. Software for remaining models will be released later in calendar year 2025
This is a Technical Journal: Check Engine Light in DIM (BCM2 P25A268 / U003700).
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Download software.
Creaking noise from right engine pad
PHEV Intermittent Start of the Combustion Engine in Hybrid or Pure Mode
PHEV Intermittent Start of the Combustion Engine in Hybrid or Pure Mode
PHEV Intermittent Start of the Combustion Engine in Hybrid
This is a Technical Journal: Unnecessary Replacements of TurboCord Charge Cable (PN 31419235)
This is a Technical Journal: Transmission Shifts From D or R to P Immediately After Starting.
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This symptom can occur if the driver changes the position of the gear shifter from P to D or R very quickly after starting the engine and the starting process is not completed. Inform the driver to pause briefly after starting the vehicle before shifting into D or R.
Creaking noise from right engine pad
Creaking noise from right engine pad
PHEV Intermittent Start of the Combustion Engine in Hybrid or Pure Mode
PHEV Intermittent Start of the Combustion Engine in Hybrid
T8 DTC BECM?P0CE100 Coolant Control Valve ?A? Stuck On.
Left engine pad click sound
Left engine pad click sound
Left engine pad click sound
4 Cylinder VEP engine: Castrol Edge Professional V 0W-20 Synthetic oil.
Electrical motor sound information
Engine Control Module (EMS) Software Information - Improvement List (Change Log), US21+OBD2020 US21+OBD2021 Emissions...
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Turbo compound Engines ONLY
Engine Control Module (EMS) Software (MSW) Information August 2022; Improvement List (Change Log) - US21+OBD22 (13L...
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VGT, TC) And US17+OBD22 (11L) Emissions
Engine Control Module (EMS) Software (MSW) Information August 2022; Improvement List (Change Log) - US21+OBD22 (13L...
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VGT, TC) And US17+OBD22 (11L) Emissions
Trucks Equipped With A Cummins Engine - Engine Preheat Icon Does Not Illuminate In The Instrument Cluster (IC) During...
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Engine Pre-heat (Intake Air Heater) Operation - Vehicles With 2018 Instrument Cluster Update, Model Year 2018 And Newer
Driving, Twin Engine/Propulsion using electric motor not possible.
Infotainment
20 bulletinsThis is a TJ If detected during Pre-delivery inspection or if customer complaints of chipped/cracked/distorted...
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screen/glass within 6 months in service we request more information, follow advise under "Service".
This is a TJ If detected during Pre-delivery inspection or if customer complaints of chipped/cracked/distorted...
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screen/glass within 6 months in service we request more information, follow advise under "Service".
This is a Tech Journal - If a customer complains that RTTI information is NOT visible in the navigation system when an...
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internet connection is available (globe in the top left corner), follow the instructions under "service". This Technical Journal handles only SENSUS vehicles.
This is a Technical Journal: Alleged issues with Intellisafe functionality.
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Please inform the car user of Intellisafe functionality and limitations in case of alleged issues with Intellisafe. The owner's manual is a good source of information together with films in the owner's manual in the car center screen about Intellisafe
This is a Technical Journal: Alleged issues with Intellisafe functionality.
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Please inform the car user of Intellisafe functionality and limitations in case of alleged issues with Intellisafe. The owner's manual is a good source of information together with films in the owner's manual in the car center screen about Intellisafe
This is a Technical Journal: Apple CarPlay Not OK - iPhone with USB-C, SENSUS.
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The 56 kO resistor ensures safe and appropriate power delivery.
Poor radio reception and sound (FM)
?No Navigation Activated? Message in Sensus Navigation tile
?No Navigation Activated? Message in Sensus Navigation tile
?No Navigation Activated? Message in Sensus Navigation tile
?No Navigation Activated? Message in Sensus Navigation tile
Infotainment System Reboots while driving (blank screen)
No bass function (High Performance Audio)
General radio deviations ICUP vehicles
Volvo Car USA LLC and Volvo Car Canada Ltd on behalf of Volvo Car Corporation, has decided to launch Service Action...
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S10090 on certain Volvo S60, V60, V60CC, XC60, S90, V90, V90CC, XC90 Model Year 2021 vehicles. Volvo has identified that the software may not be robust enough to handle the large number of signals transmitted to the audio amplifier. This can result in a pop noise from the sound system. The corrective action is to perform a Total Upgrade software. S10090 affects 5,477 vehicles in the U.S. and 1,301 in Canada.
Volvo Car USA LLC and Volvo Car Canada Ltd on behalf of Volvo Car Corporation, has decided to launch Service Action...
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S10090 on certain Volvo S60, V60, V60CC, XC60, S90, V90, V90CC, XC90 Model Year 2021 vehicles. Volvo has identified that the software may not be robust enough to handle the large number of signals transmitted to the audio amplifier. This can result in a pop noise from the sound system. The corrective action is to perform a Total Upgrade software. S10090 affects 5,477 vehicles in the U.S. and 1,301 in Canada.
Volvo Car USA LLC and Volvo Car Canada Ltd on behalf of Volvo Car Corporation, has decided to launch Service Action...
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S10090 on certain Volvo S60, V60, V60CC, XC60, S90, V90, V90CC, XC90 Model Year 2021 vehicles. Volvo has identified that the software may not be robust enough to handle the large number of signals transmitted to the audio amplifier. This can result in a pop noise from the sound system. The corrective action is to perform a Total Upgrade software. S10090 affects 5,477 vehicles in the U.S. and 1,301 in Canada
This is a Technical Journal: No AM radio, Software to activate the AM radio will be made available
This is a Technical Journal: Title II-TPMS calibration after SW upgrade In the new SW, released May 2019, the picture in...
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the Centre Display for I-TPMS is showing a "spinning wheel", while calibration is ongoing. The calibration function itself is not changed compared to previous SW versions, it is only how it is presented in the center display that has been changed.A new calibration will start automatically as soon as the VDDM SW is upgraded.
This is a Technical Journal: No AM radio, Software to activate the AM radio will be made available
Software & Calibration
19 bulletinsVolvo Cars USA LLC and Volvo Car Canada LTD on behalf of the Volvo Car Corporation has decided to launch Service Action...
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S10303 on certain model year 2025 EX90 vehicles. Volvo Car Investigations have identified that there is a pairing issue with the key fob. As a result, there is a possibility that the customers key fob is not paired to the vehicle. The corrective action is to download SP Software. S10303 affects 151 vehicles in the U.S and 5 in Canada.
Volvo Cars USA LLC and Volvo Car Canada LTD on behalf of the Volvo Car Corporation has decided to launch Service Action...
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S10303 on certain model year 2025 EX90 vehicles. Volvo Car Investigations have identified that there is a pairing issue with the key fob. As a result, there is a possibility that the customers key fob is not paired to the vehicle. The corrective action is to download SP Software. S10303 affects 151 vehicles in the U.S and 5 in Canada.
This is a Technical Journal: ICUP - Estimated Time of Arrival in DIM missing.
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The plan is to reintroduce this function in the next software release that is expected in year 2025 quarter 1 in VIDA
This is a Technical Journal: Software Upgrade / Download Guide.
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If one control unit is upgraded and not all, it may result in various problems.
Information about valid Software partnumbers to order and download Software for "PDS" Pre-Delivery Service
This is a Technical Journal: SENSUS - IHU Software Improvement (Voice Control).
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software is available in VIDA beginning 2024 week 21.
OHC replaced too often due to CEM U134187,download software prior replacement
P5(SPA)/P6(CMA) Software Download Guide
Updated Chassis Range.
OHC replaced too often due to CEM U134187 download software prior replacement
If the software is older than V2.4, which was released 22w42, perform a software upgrade
Vehicle cannot receive OTA updates
OTA Software check
The corrective action is to perform a Total Upgrade Software download.
The corrective action is to perform a Total Upgrade Software download.
The corrective action is to perform a Total Upgrade Software download.
Perform a software upgrade in accordance with TJ 31543.
New Software Products (SP) have been developed to convert a Care Key to a standard key.
This is a Service Manager Bulletin: Service 2.0 Software & Total Upgrade Reminder
Hybrid & EV
16 bulletinsThis is a Technical Journal.
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If you experience difficulty programming remote keys on Hybrid vehicles, please follow the advise in Technical Journal under service.
This is a Technical Journal: WPC, none or unstable charging.
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recalibrate the WPC by performing a WPC reload.
WPC (Wireless Phone Charger) charging information
Unnecessary Replacements of BEV and PHEV Charging Cables
Unnecessary Replacements of BEV and PHEV Charging Cables
Unnecessary Replacements of BEV and PHEV Charging Cables
WPC (Wireless Phone Charger) charging information
Unnecessary Replacements of BEV and PHEV Charging Cables
Unnecessary Replacements of BEV and PHEV Charging Cables
Unnecessary Replacements of BEV and PHEV Charging Cables
Disconnect Charging Cable? With No Cable Attached.
Inverter E-Machine.
ISGM and charging error DTC?s
This is a Service Manager Bulletin : Volvo Electric Vehicle Technical De-Energization Permit to Work Form
This is a Service Manager Bulletin : Volvo Electric Vehicle Technical De-Energization Permit to Work Form
This is a Service Manager Bulletin : Volvo Electric Vehicle Technical De-Energization Permit to Work Form
Body & Paint
15 bulletinsThis is a Technical Journal: Text plus TJI-516730-1_1_0 Headliner, squeak/rattle noise If a squeaking noise can be heard...
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from the headlining around the sun roof, see instructions under Service referring to TJI-516730-1_1_0
This is a TJ - Text plus 2 jpeg files and 1 mp4 file - If customer complains of the hood being hard to close or "Open...
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Hood" DIM message, please follow advice under "service". And before replacing any parts, follow the 3 steps in the instructions.
This is a TJ - Text plus 2 jpeg files and 1 mp4 file - If customer complains of the hood being hard to close or "Open...
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Hood" DIM message, please follow advice under "service". And before replacing any parts, follow the 3 steps in the instructions.
This is a Technical Journal: White patch defect in paint when removed rapgard.
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Expose vehicle to outside daylight for 48hrs.
This is a Technical Journal: Outer rear view mirror intermittently not folding.
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May required replacing terminals.
Body, cab and interior.
Mirror cover, noise
The corrective action is to control the gap between the antenna cover and car body.
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If necessary,Volvo Cars will refit the antenna cover.
The corrective action is to control the gap between the antenna cover and car body.
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If necessary,Volvo Cars will refit the antenna cover.
Free Power Operated Tailgate.
Outer rear view mirror glass incorrect position after reversing.
This is a Technical Journal: Outer rear view mirror glass incorrect position after reversing
This is a Technical Journal: Outer rear view mirror glass incorrect position after reversing
This is a Technical Journal: Outer rear view mirror glass incorrect position after reversing
This is a Technical Journal: If a vehicle with panorama roof shows symptom of a rattling noise when opening, follow the description under Service.
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If the analysis shows that the rattling noise comes from the roller blind, similar to the noise in the attached file, replace the roller blind according to VIDA.
Pre-Delivery & Maintenance
10 bulletinsThis is a Technical Journal: Prior Approval - lack of airflow combined with a poor cooling performance follow the advice...
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under service.
This is a Technical Journal: Prior Approval - lack of airflow combined with a poor cooling performance follow the advice...
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under service.
This is a Technical Journal: Prior Approval - lack of airflow combined with a poor cooling performance follow the advice...
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under service.
Mobile data services, general
Volvo Cars USA LLC on behalf of the Volvo Car Corporation has decided to launch Service Action
Volvo Cars USA LLC on behalf of the Volvo Car Corporation has decided to launch Service Action
Connectivity services activation - PSIM issues
This is a Service Manager Bulletin: Retail Car Delivery Process
This is a Technical Journal: Connectivity services activation - PSIM issues
This is a Service Manager Bulletin: Retail Car Delivery Process
Brakes
9 bulletinsThis is a Technical Journal: DIM message about parking brake.
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Manually order and download software part number 32429456
This is a Technical Journal: DIM message about parking brake.
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Manually order and download software part number 32429456
This is a Technical Journal: DIM message about parking brake.
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Download the available total upgrade software.
This is a Technical Journal: Vibration/shudder while braking.
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Replace front brake pads
DIM message ?Parking brake service required?
This is a Technical Journal: DIM message about parking brake.
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Download the available total upgrade software.
Parking brake
Vibration/shudder while braking
SPA Brake noise
Lighting
7 bulletinsThis is a Technical Journal: Headlamp condensation inside lens - information/leak test.
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If the result is not ok (air leak), it is ok to replace the headlamp
This is a Technical Journal: Changed front fog/cornering lights behavior.
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This logic of the cornering lights is now changed in the cars with software version 3.3.16 or later
This is a Technical Journal: Headlamp condensation inside lens - information/leak test.
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If the result is not ok (air leak), it is ok to replace the headlamp
Volvo Chassis 2008 And Up LED Headlight Conversion Programming Procedure
This is a Technical Journal: Headlight DTC?s after software upgrade
This is a Technical Journal: MY21- HUD, Lighting/Settings issues after software update
This is a Technical Journal: Headlight DTC?s after software upgrade
HVAC & Climate
6 bulletinsThis is a Technical Journal: Climate system heating performance (HVCH).
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Replace HVCH.
Volvo Cars App Remote climate or ERS, not possible
Volvo Cars App Remote climate or ERS, not possible
Climate system heating performance (HVCH)
Volvo Cars App Android, no climate setting button
Climate system heating performance.
Steering
5 bulletinsThis is a Technical Journal: Text plus 1 jpg and 1 mp4 file -- If there is a strange chafing or creaking noise when...
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turning the steering wheel, follow the advice under Service.
Audio switches on steering wheel, no function
Audio switches on steering wheel, no function
This is a Technical Journal: Noise when turning steering wheel.
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Check rubber gromet in firewall
This is a Technical Journal: Info request: Pull & drift or steering wheel misaligned, feedback needed.
Fuel System
4 bulletinsThis is a Technical Journal: AC evaporator repair, additional parts needed.
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Add resister in line jumper cable.
This is a Technical Journal: AC evaporator repair, additional parts needed.
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Add resister in line jumper cable.
USE FOR NEW VEHICLES (US21+OBD22 Emissions) - Intermittent Diagnostic Trouble Codes U02A3, U029D, U029E
Emission Warranty Update.
Tires & Wheels
2 bulletinsCenter wheel caps, removal instruction
This is a Technical Journal: we find with automobiles.
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Radial force variation ( RFV ) is a condition where excessive run out will create the same symptom as an unbalanced tire. Tire balancing should be checked and corrected as needed but is not always the solution. Road Force balancing detects assembly run out measured under load simulating real world driving conditions and will provide a solution to match mount the tire and rim to minimize loaded run out.
Air Bags & Safety
2 bulletinsThis is a Technical Journal: Seat belt front, may not retract fully
This is a Technical Journal: Seat belt front, may not retract fully
Suspension
1 bulletinCBR - Driveline Noise, Suspension Ride Height Too High, Suspension Will Not Exhaust - Chassis Built 2016w01 And Newer.