Home TSBs Volvo2020 Xc60

2020 Volvo Xc60 TSBs

238 Technical Service Bulletins across 16 categories

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Electrical

48 bulletins

11021914

This is a Technical Journal: VCM Backup Battery Replacement with VCM-U105000.

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Replace the VCM Backup Battery and download the relevant Software.

11020437

This is a Technical Journal: Remote connection, BOMGAR application.

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Before joining a remote session: Connect a suitable battery maintainer/charger and verify that the battery voltage indicated in VIDA is between 12.5V and 14.9V. Connect to the vehicle over a wired connection using a VOE (Volvo OBD to Ethernet) adapter and perform a NEW vehicle readout.

11016902

This is a Technical Journal: Improved 12V battery test in VIDA.

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Service: Dont charge the battery before the test, jump start the vehicle if needed. Read out the vehicle with VIDA and start the test.

11014112

This is a Technical Journal: Remote connection, BOMGAR application.

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11007932

This is a Technical Journal: Improved 12V battery test in VIDA.

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Improved 12V battery test in VIDA

11006576

This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide.

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After capturing a NEW VIDA readout, conduct the steps in VIDA.

11006562

This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide.

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After capturing a NEW VIDA readout, conduct the steps in VIDA.

11006557

This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide.

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After capturing a NEW VIDA readout, conduct the steps in VIDA.

11006554

This is a Technical Journal: Improved 12V battery test in VIDA.

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Improved 12V battery test in VIDA

10253788

This is a Technical Journal: VCM Backup Battery Replacement with VCM-U105000.

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Replace the VCM Backup Battery and download the relevant Software.

10252722

This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide.

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After capturing a NEW VIDA readout, conduct the steps in VIDA.

10252682

This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide.

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After capturing a NEW VIDA readout, conduct the steps in VIDA.

10251606

This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide.

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After capturing a NEW VIDA readout, conduct the steps in VIDA.

10251166

This is a Technical Journal: High Voltage Battery repairs.

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Always repair the battery according to the methods in VIDA.

10251147

This is a Technical Journal: VIDA Main battery diagnostic - Prompted to charge battery a second time.

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Use had held tester.

10251143

This is a Technical Journal: SR PHEV Cell Module Replacement.

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Updated BECM software was released

10249383

Creaking noise from Steering Wheel Module (SWM)

10249191

This is a Technical Journal: 12V Battery Testing Method

10241680

Recovering control modules stuck in ?not responding?

10241672

high-voltage battery cell module in a PHEV.

10241649

Electrical rear axis drive

10238367

This is a Technical Journal.

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Recovering control modules stuck in not responding after failed SW download. Connect VIDA to read-out the car. Follow steps outlined in this TJ.

10234814

Electrical rear axis drive

10234811

Creaking noise from Steering Wheel Module (SWM)

10234764

Blown fuse, compressor - air suspension

10233245

Blown fuse, compressor - air suspension

10231944

PHEV High Voltage Battery Repairs

10213885

The Deutronic DBL-1200 is an advanced battery maintainer/charger with the flexibility to be updated as products and...

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repair methods evolve.

10213882

Battery Charger/maintainer requirement

10212892

Shipping and Handling of Volvo Lithium-ion 48V Mild Hybrid Battery to Global Battery Solutions (GBS)

10190809

If the rear Parking Assistance System (PAS) is not working and there is a message in DIM about ?Parking Assistance...

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System service required? displayed in DIM, then it is possible that there is water ingress into rear park assist sensors and connectors caused by splices in the rear cable harness. If the sensors and connectors have water ingress then follow method in VIDA

10190557

This is a Technical Journal: Blown fuse, compressor - air suspension.

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Perform Total Upgrade, replace fuse and compressor according to VIDA.

10188884

This is a Technical Journal: 12V battery message and DTC CEM-B129F96

10188441

This is a Technical Journal: ECM-P04F000, Evap System, High Pressure Purge Line

10188435

This is a Technical Journal: Front seat heater, function control.

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If not working check the heating grid wiring.

10188427

This is a Technical Journal: Creaking noise from Steering Wheel Module

10187456

This is a Technical Journal: ECM-P04F000, Evap System, High Pressure Purge Line

10187449

This is a Technical Journal: Creaking noise from Steering Wheel Module

10182704

This is a Technical Journal: 12V battery message and DTC CEM-B129F96

10182495

This is a Technical Journal: Blown fuse, compressor - air suspension.

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Perform Total Upgrade, replace fuse and compressor according to VIDA.

10179685

This is a Technical Journal: 12V battery message and DTC CEM-B129F96

10171692

This is a Technical Journal: IHU, scratching/screeching/electrical noise from sound system after start-up

10171677

This is a Technical Journal: ECM-P04F000, Evap System, High Pressure Purge Line

10169037

This is a Technical Journal: ECM-P04F000, Evap System, High Pressure Purge Line

10163317

This is a Technical Journal: ECM-P04F000, Evap System, High Pressure Purge Line

10163313

This is a Technical Journal: DTC SRS-B15381B High Voltage battery loop control.

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The resistance of the circuit can be monitored using the SRS parameter "High voltage battery power supply disconnect"

10163310

This is a Service Product Journal: Information Notice.

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We process the personal data that you provide in connection with the creation of your VIDA account. The purpose of our processing is to administer your VIDA account (from registration to eventual termination of the account), to provide you with all the functionality related to VIDA, to allow access to VIDA and to communicate updates related to VIDA. Log data generated when using VIDA is processed as necessary or appropriate to safeguard the security and functionality of VIDA for example against malware or unauthorized access.

10161782

This is a Service Product Journal: Electric wiring diagram missing in VIDA.

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Model year 2020

Other

36 bulletins

11027173

This is a Technical Journal.

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Vehicle type and platform identification.

11020536

this a Technical Journal: ASDM = Active Safety Domain Master To prevent unnecessary replacements of ASDM and as a...

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troubleshooting aid for the Intellisafe system, please follow the advice in Technical Journal

11016006

This is a Technical Journal: Replacement of Wiper Blades.

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Follow steps 1-7

11014113

This is a Technical Journal: Vehicle/Connectivity report checklist.

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To provide timely and high-quality feedback to the appropriate department or factory

11009511

This is a Technical Journal: Alleged issues with Intellisafe functionality.

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Inform the customer of the functions and limitations

11009496

This is a Technical Journal: Difficulty clearing SODx DTCs.

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put the car in usage mode "Driving" and continue the erasing process

10248799

Alleged issues with Intellisafe functionality.

10241670

No internet connection and intermittent.

10241661

COMPLIMENTARY UPGRADE C00009 DESCRIPTION.

10241655

Driver support systems

10241651

Rubber cushion

10241647

New Information.

10234776

Retail Car Delivery Process

10234689

Voice recognition database upgrades

10234684

Fresh air hose loose from air filter housing

10234675

SiriusXM Tuner Replacement Process

10233248

Towbar TRM not responding

10231934

Vehicle type and platform identification

10224584

Expendable Items Parts List.

10219302

Part information for AMT input shaft repair kits and the shim kit that is required for repair.

10213883

ICUP/Google Built-In Diagnostic Operations

10212891

VIDA QR Scanner Mobile App

10205651

News Letter 70

10197340

This is a Technical Journal: Ghost DTC set, VCU1-U210782.

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does not affect any of the functions in the car.

10190815

This is a Technical Journal: DTC SODL/R-C106057 after replaced SOD

10188880

This is a Technical Journal: AWD DTC DEM-P188919.

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Reset the DTC.

10188436

This is a Technical Journal: If remote control key is not detected by the car and shows message in DIM "Car key not...

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found" or if functions such as lock/unlock are not working, please follow advice for detecting key

10186176

This is a Technical Journal: Whining sound from propeller shaft at 100-110 km/h

10181041

Mandatory Tool List bulletin: Volvo mandatory Special Tools are necessary for technicians to properly diagnose and repair Volvo cars.

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They are used in development of Volvo labor operations and repair methods, and promote safety and quality repairs in a timely manner. Tools are classified as mandatory because associated repairs and/or diagnostics cannot be completed properly without them.

10177388

This is a Technical Journal: Prior Approval for VCM Replacement

10171676

Mandatory Tool List bulletin: Volvo mandatory Special Tools are necessary for technicians to properly diagnose and repair Volvo cars.

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10170176

This is a Technical Journal: PAC 360 side camera, intermittent no image

10170153

This is a Technical Journal: Removal of "SiriusXM Subscription has Expired" Message

10169036

Mandatory Tool List bulletin: Volvo mandatory Special Tools are necessary for technicians to properly diagnose and repair Volvo cars.

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10165236

This is a Special Tool Bulletin: Mandatory tool allocation

10163322

This is a Technical Journal: SPA Condensation water drops in around pedals area

Engine

36 bulletins

11026740

This is a TJ - 1 document plus one attachment of detailed repair instructions - If the Check Engine Light is illuminated...

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in the DIM and DTC ECM P244A00 is set, please follow the advice under "Service". This TJ is a complement to the fault tracing in VIDA. Please follow the steps below.

11026739

This is a TJ - 1 document plus one attachment of detailed repair instructions - If the Check Engine Light is illuminated...

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in the DIM and DTC ECM P244A00 is set, please follow the advice under "Service". This TJ is a complement to the fault tracing in VIDA. Please follow the steps below.

10254406

This is a Technical Journal: Check Engine Light in DIM (BCM2 P25A268 / U003700).

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Download software.

10249396

Creaking noise from right engine pad

10249387

PHEV Intermittent Start of the Combustion Engine in Hybrid or Pure Mode

10249386

PHEV Intermittent Start of the Combustion Engine in Hybrid or Pure Mode

10249362

PHEV Intermittent Start of the Combustion Engine in Hybrid

10249192

This is a Technical Journal: Unnecessary Replacements of TurboCord Charge Cable (PN 31419235)

10249190

This is a Technical Journal: Transmission Shifts From D or R to P Immediately After Starting.

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This symptom can occur if the driver changes the position of the gear shifter from P to D or R very quickly after starting the engine and the starting process is not completed. Inform the driver to pause briefly after starting the vehicle before shifting into D or R.

10234824

Creaking noise from right engine pad

10234823

Creaking noise from right engine pad

10234815

PHEV Intermittent Start of the Combustion Engine in Hybrid or Pure Mode

10234790

PHEV Intermittent Start of the Combustion Engine in Hybrid

10234751

T8 DTC BECM?P0CE100 Coolant Control Valve ?A? Stuck On.

10234727

Left engine pad click sound

10234726

Left engine pad click sound

10234725

Left engine pad click sound

10234698

4 Cylinder VEP engine: Castrol Edge Professional V 0W-20 Synthetic oil.

10234643

All model year 2019 and 2020* vehicles are delivered from the factory with Castrol EDGE Pro V 0w-20 Synthetic oil.

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Castrol EDGE Pro V 0W20 is specifically co-engineered for the Volvo VEP4 2.0L engine to maximize fuel efficiency and engine performance.

10219421

Engine Control Module (EMS) Software (MSW) Information August 2022; Improvement List (Change Log) - US21+OBD22 (13L...

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VGT, TC) And US17+OBD22 (11L) Emissions

10203933

Trucks Equipped With A Cummins Engine - Engine Preheat Icon Does Not Illuminate In The Instrument Cluster (IC) During...

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Engine Pre-heat (Intake Air Heater) Operation - Vehicles With 2018 Instrument Cluster Update, Model Year 2018 And Newer

10203372

If the check engine lamp may appear in the DIM (Driver Information Module) and the listed DTC is

10203371

If the check engine lamp may appear in the DIM (Driver Information Module) and the listed DTC is

10202444

Driving, Twin Engine/Propulsion using electric motor not possible.

10194232

Volvo Car USA LLC and Volvo Car Canada Ltd on behalf of Volvo Car Corporation, has decided to launch Service Action...

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S10066 on certain Volvo S60, V90CC, XC60, V60CC, V60, XC90, S90L, and V90 Model Year 2019-2020 vehicles. Volvo has identified that a malfunction in the Dual Purge check valve impacts the purge ejector function at high loads and the flow diagnostics will trigger a DTC and MIL. No impact on drive-ability or emissions. The corrective action is to replace the Dual Purge pipe.

10194228

Volvo Car USA LLC and Volvo Car Canada LTD (Volvo) on behalf of Volvo Car Corporation, has voluntarily decided to extend...

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warranty coverage on the Rear Suspension Air Compressor for certain model year 2017-2020 S90 Series, 2017-2020 V90 Series, 2016-2020 XC90 and 2018-2020 XC60 models. Volvo has determined that there is the potential for a malfunction caused by a valve inside the compressor which may contain residue from an anti-corrosive agent.

10194227

Volvo Car USA LLC and Volvo Car Canada LTD (Volvo) on behalf of Volvo Car Corporation, has voluntarily decided to extend...

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10190802

Volvo Car USA LLC and Volvo Car Canada LTD (Volvo) on behalf of Volvo Car Corporation, has voluntarily decided to extend...

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10188889

Volvo Car USA LLC and Volvo Car Canada LTD (Volvo) on behalf of Volvo Car Corporation, has voluntarily decided to extend...

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10182501

This is a Technical Journal: Check Engine Light (BCM2 requesting MIL).

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A service solution is under development

10178521

This is a Technical Journal: Check Engine Light (BCM2 requesting MIL).

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A service solution is under development

10175794

This is a Technical Journal: Check Engine Light (BCM2 requesting MIL).

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A service solution is under development

10175786

This is a Technical Journal: Check Engine Light (BCM2 requesting MIL).

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A service solution is under development

10172467

This is a Technical Journal: Polestar Engineered, gold colored tire valve stem caps

10171688

This is a Technical Journal: 4 Cylinder VEP engine: Castrol Edge Professional V 0W-20 Synthetic oil.

10171684

This is a Service Manager Bulletin: Volvo Engine Petrol (VEP4 2.0L) Oil Viscosity Requirement

Body & Paint

19 bulletins

11028383

This is a Technical Journal: Text plus TJI-516730-1_1_0 Headliner, squeak/rattle noise If a squeaking noise can be heard...

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from the headlining around the sun roof, see instructions under Service referring to TJI-516730-1_1_0

11027185

This is a TJ - Text plus 2 jpeg files and 1 mp4 file - If customer complains of the hood being hard to close or "Open...

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Hood" DIM message, please follow advice under "service". And before replacing any parts, follow the 3 steps in the instructions.

11026736

This is a TJ - Text plus 2 jpeg files and 1 mp4 file - If customer complains of the hood being hard to close or "Open...

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Hood" DIM message, please follow advice under "service". And before replacing any parts, follow the 3 steps in the instructions.

11009818

This is a Technical Journal: White patch defect in paint when removed rapgard.

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Expose vehicle to outside daylight for 48hrs.

11009803

This is a Technical Journal: Outer rear view mirror intermittently not folding.

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May required replacing terminals.

10241648

Body, cab and interior.

10234740

Mirror cover, noise

10234693

Rattling noise when closing front door.

10202442

Outer rear view mirror glass incorrect position after reversing.

10188888

This is a Technical Journal: Outer rear view mirror glass incorrect position after reversing

10188885

This is a Technical Journal: Outer rear view mirror glass incorrect position after reversing

10182500

This is a Technical Journal: Panoramic sunroof, roller blind hanging loose

10178505

This is a Technical Journal: Panoramic sunroof, roller blind hanging loose

10177389

This is a Technical Journal: Outer rear view mirror glass incorrect position after reversing

10175787

This is a Technical Journal: Trunk lid, water intrusion.

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Add Part number sealing 32282741.

10175249

This is a Technical Journal: If a vehicle with panorama roof shows symptom of a rattling noise when opening, follow the description under Service.

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If the analysis shows that the rattling noise comes from the roller blind, similar to the noise in the attached file, replace the roller blind according to VIDA.

10171682

This is a Service Manager Bulletin: Windshield Cleaning Operation Service Interval Change.

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Will only be performed at 20k

10165231

This is a Service Product Journal: Template Bumperskin Towbar Hitch, a template needs to be used to make the cut.

10164848

This is a Service Manager Bulletin: Windshield replacement products.

Software & Calibration

19 bulletins

11016002

Volvo Cars USA LLC and Volvo Car Canada LTD on behalf of the Volvo Car Corporation has decided to launch Service Action...

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S10303 on certain model year 2025 EX90 vehicles. Volvo Car Investigations have identified that there is a pairing issue with the key fob. As a result, there is a possibility that the customers key fob is not paired to the vehicle. The corrective action is to download SP Software. S10303 affects 151 vehicles in the U.S and 5 in Canada.

11015994

Volvo Cars USA LLC and Volvo Car Canada LTD on behalf of the Volvo Car Corporation has decided to launch Service Action...

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11009811

This is a Technical Journal: Software Upgrade / Download Guide.

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If one control unit is upgraded and not all, it may result in various problems.

11007925

Information about valid Software partnumbers to order and download Software for "PDS" Pre-Delivery Service

11006564

This is a Technical Journal: SENSUS - IHU Software Improvement (Voice Control).

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software is available in VIDA beginning 2024 week 21.

10249393

OHC replaced too often due to CEM U134187,download software prior replacement

10249344

P5(SPA)/P6(CMA) Software Download Guide

10248798

Updated Chassis Range.

10234821

OHC replaced too often due to CEM U134187 download software prior replacement

10203369

latest version software needs to update.

10202440

Perform a software upgrade in accordance with TJ 31543.

10202436

New Software Products (SP) have been developed to convert a Care Key to a standard key.

10190810

This is a Technical Journal: Echo heard on phone call, Improved IHU software that will correct this issue is under...

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development and will be released in June of 2020.

10179681

This is a Service Manager Bulletin: Service 2.0 Software & Total Upgrade Reminder

10173760

This is a Service Manager Bulletin: Service 2.0 Software & Total Upgrade Reminder

10169391

Software Installation Policy changes.

10164851

Software Installation Policy changes.

10163311

This is a Service Managers Bulletin: Volvo Cars is constantly developing the in-car systems and the services offered to...

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customers, so that their cars give them the best experience possible . As of May 13th, 2019, when the software in your customer's vehicle is updated via Service 2.0 or Total Upgrade (TJ 31543), the customer will have access to the functions and improvements

10161781

This is a Service Managers Bulletin: Volvo Cars is constantly developing the in-car systems and the services offered to...

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Pre-Delivery & Maintenance

15 bulletins

11026731

This is a Technical Journal: Prior Approval - lack of airflow combined with a poor cooling performance follow the advice...

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under service.

11026730

This is a Technical Journal: Prior Approval - lack of airflow combined with a poor cooling performance follow the advice...

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under service.

11026729

This is a Technical Journal: Prior Approval - lack of airflow combined with a poor cooling performance follow the advice...

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under service.

10241641

Mobile data services, general

10230513

Connectivity services activation - PSIM issues

10194231

This is a Service Action S10066.

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Create Parts Bulletin using attached file.

10190801

This is a Technical Journal: Connectivity services activation - PSIM issues

10175797

Over the past month, Volvo Car USA and Volvo Car Canada Limited have implemented a number of measures to help minimize...

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the impact the COVID-19 stay-at-home orders has had on our retailer partners and their service departments. Effective as of the release of this Service Manager Bulletin, Volvo Cars is introducing the Temporary Stock Maintenance Assistance Program.

10172464

This is a Service Journal: Coolant Filling Equipment Tool

10169389

This is a Service Manager Bulletin: Technician Skillset Requirments

10164860

This is a Service Manager Bulletin: Technician Skillset Requirments

10161778

This is a Service Product Journal: VIDA VOC Access and Functionality

10161777

This is a Service Product Journal: VIDA VOC Access Functionality and Instruction

10161775

This is a Service Product Journal: Unable to set SPA/CMA vehicle into programming mode - P2P

10161745

This is a Service Manager Bulletin: Retail Car Delivery Process MY 2020

Infotainment

13 bulletins

11028385

This is a TJ If detected during Pre-delivery inspection or if customer complaints of chipped/cracked/distorted...

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screen/glass within 6 months in service we request more information, follow advise under "Service".

11027176

This is a TJ If detected during Pre-delivery inspection or if customer complaints of chipped/cracked/distorted...

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screen/glass within 6 months in service we request more information, follow advise under "Service".

11023539

This is a Tech Journal - If a customer complains that RTTI information is NOT visible in the navigation system when an...

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internet connection is available (globe in the top left corner), follow the instructions under "service". This Technical Journal handles only SENSUS vehicles.

11021937

This is a Technical Journal: Alleged issues with Intellisafe functionality.

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Please inform the car user of Intellisafe functionality and limitations in case of alleged issues with Intellisafe. The owner's manual is a good source of information together with films in the owner's manual in the car center screen about Intellisafe

11016886

This is a Technical Journal: Alleged issues with Intellisafe functionality.

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11009815

This is a Technical Journal: Apple CarPlay Not OK - iPhone with USB-C, SENSUS.

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The 56 kO resistor ensures safe and appropriate power delivery.

10234749

?No Navigation Activated? Message in Sensus Navigation tile

10234748

?No Navigation Activated? Message in Sensus Navigation tile

10234747

?No Navigation Activated? Message in Sensus Navigation tile

10234746

?No Navigation Activated? Message in Sensus Navigation tile

10234679

Infotainment System Reboots while driving (blank screen)

10230711

No bass function (High Performance Audio)

10182733

This is a Technical Journal: Title II-TPMS calibration after SW upgrade In the new SW, released May 2019, the picture in...

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the Centre Display for I-TPMS is showing a "spinning wheel", while calibration is ongoing. The calibration function itself is not changed compared to previous SW versions, it is only how it is presented in the center display that has been changed.A new calibration will start automatically as soon as the VDDM SW is upgraded.

Hybrid & EV

11 bulletins

10253771

This is a Technical Journal.

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If you experience difficulty programming remote keys on Hybrid vehicles, please follow the advise in Technical Journal under service.

10249465

This is a Technical Journal: WPC, none or unstable charging.

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recalibrate the WPC by performing a WPC reload.

10249356