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2017 Volvo Xc60 TSBs

289 Technical Service Bulletins across 17 categories

Other

67 bulletins
11027173

This is a Technical Journal.

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Vehicle type and platform identification.

11014113

This is a Technical Journal: Vehicle/Connectivity report checklist.

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To provide timely and high-quality feedback to the appropriate department or factory

10244098

ERAD (Electric Rear Axle Drive) Bearing Noise

10241670

No internet connection and intermittent.

10241661

COMPLIMENTARY UPGRADE C00009 DESCRIPTION.

10241655

Driver support systems

10241651

Rubber cushion

10241647

New Information.

10234675

SiriusXM Tuner Replacement Process

10233248

Towbar TRM not responding

10224584

Expendable Items Parts List.

10219302

Part information for AMT input shaft repair kits and the shim kit that is required for repair.

10218319

Product, Safety and Compliance.

10213883

ICUP/Google Built-In Diagnostic Operations

10213337

3G Network Sunset

10212891

VIDA QR Scanner Mobile App

10212767

No bass from sound system.

10212766

No bass from sound system.

10210592

Product, Safety and Compliance.

10205651

News Letter 70

10205619

Retail car delivery process.

10203181

Volvo Chassis - Diagnostic Trouble Code ( DTC ) P05EB, Diagnostic And Repair Information - US14+OBD15 And US14+OBD16...

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(Commonly Model Years 2016 And 2017)

10191326

Retail Car Delivery Process MY 2017 S60, V60 and XC60 (P3)

10190794

Create PB with attached word doc.

10182735

This is a Technical Journal: Sensus Connect, Internet browser limitations.

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Do not attempt to repair.

10181041

Mandatory Tool List bulletin: Volvo mandatory Special Tools are necessary for technicians to properly diagnose and repair Volvo cars.

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They are used in development of Volvo labor operations and repair methods, and promote safety and quality repairs in a timely manner. Tools are classified as mandatory because associated repairs and/or diagnostics cannot be completed properly without them.

10172474

This is a Technical Journal: DTC CEM-U030141 with no customer symptom

10171676

Mandatory Tool List bulletin: Volvo mandatory Special Tools are necessary for technicians to properly diagnose and repair Volvo cars.

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They are used in development of Volvo labor operations and repair methods, and promote safety and quality repairs in a timely manner. Tools are classified as mandatory because associated repairs and/or diagnostics cannot be completed properly without them.

10169392

This is a Technical Journal: P3 Internet maps search function not available

10169036

Mandatory Tool List bulletin: Volvo mandatory Special Tools are necessary for technicians to properly diagnose and repair Volvo cars.

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They are used in development of Volvo labor operations and repair methods, and promote safety and quality repairs in a timely manner. Tools are classified as mandatory because associated repairs and/or diagnostics cannot be completed properly without them.

10169030

This is a Technical Journal: Oil in cooling system.

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New cleaning method developed.

10167948

Please return stock of part number 31460615 tooth belt kit to your servicing distribution center.

10167911

Please return stock of part number 31664288 Decal Set to your servicing distribution center.

10167901

This is a Technical Journal: Replacing CEM or Recommunicating with a 'sleeping' vehicle

10167746

Please use attached file to create new version of bulletin.

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Please remove original bulletin by same number dated 2/18/2010.

10167701

This is a Technical Journal: Replacing CEM or Recommunicating with a 'sleeping' vehicle

10167697

MIDTRONICS PSC-550S and PSC-700 VEHICLE POWER SUPPLY information

10167696

Please produce a Special Tool Bulletin using the attached draft copy.

10164849

This is a Technical Journal: Traffic Data Inop/Traffic Information Not Available.

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First, retrieve the SiriusID from the vehicle Settings menu and have SiriusXM send a refresh signal down to the vehicle to ensure that the receiver is synchronized with their systems.

10161791

This is a Special Tool Bulletin: Newsletter 83 Mandatory Tools

10161790

This is a Technical Journal: No VIDA communication with vehicle

10159081

This is a Technical Journal: No Internet Connection With Car Modem/"SIM Card Not Inserted" message.

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In order to restore the connectivity functions, the "Roaming" function must be activated in the vehicle menus.

10158648

Mandatory Tool List bulletin: Volvo mandatory Special Tools are necessary for technicians to properly diagnose and repair Volvo cars.

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They are used in development of Volvo labor operations and repair methods, and promote safety and quality repairs in a timely manner. Tools are classified as mandatory because associated repairs and/or diagnostics cannot be completed properly without them.

10157934

This is a Technical Journal: Vehicle Key Not Found

10157904

This is a Technical Journal: No Internet Connection With Car Modem/"SIM Card Not Inserted" message.

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In order to restore the connectivity functions, the "Roaming" function must be activated in the vehicle menus.

10157892

This is a Special Tool Bulletin: Newsletter 81 Mandatory Tools

10157890

This is a Parts Bulletin: Hazmat Return Transportation Documentation and requirements

10157864

This is a Technical Journal: Oil in cooling system.

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New cleaning method developed.

10157856

This is a Technical Journal: No VIDA communication with vehicle

10156282

This is a Technical Journal: Vehicle Key Not Found

10156265

This is a Special Tool Bulletin: Newsletter 81 Mandatory Tools

10156263

This is a Parts Bulletin: Hazmat Return Transportation Documentation and requirements

10156257

This is a Technical Journal: Oil in cooling system.

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New cleaning method developed.

10156249

This is a Technical Journal: No VIDA communication with vehicle

10155359

Please return stock of part number 31333888 Level Warner to your servicing distribution center.

10146431

MIDTRONICS PSC-550S and PSC-700 VEHICLE POWER SUPPLY information

10146419

This is a Special Tool Bulletin: Kits 33300313 and 33300315

10146101

MIDTRONICS PSC-550S and PSC-700 VEHICLE POWER SUPPLY information

10127340

This document is a Parts Bulletin: Please return stock of part number 31439968 Thermostat to your servicing...

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Distribution Center.

10120947

Parts Return 976045 O-Ring.

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O-Ring partnumber 976045 has been replaced by O-Ringpart number 30622784

10110212

There has been an increasing amount ofreports where users state that its not possibleto perform a vehicle readout when...

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pressing ?Connect? There will be an error message asking the userif they wants to retry after an error messagesaying ?Error occurred during complete read out forVIN ?This error message is generic and could becaused by other problems

10110189

This Parts Bulletin was issued to PartsManagers, Please return stock of part number's 31406303, 31406318,...

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31406321,31406654, 31406655 Stay to your servicingdistribution center. New versions are31476209, 31476210, 31476213, 31476185, 31476186

10110167

VIDA users are not able to check Operations & Packages An error message will be shown saying "Database error.

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Please contact System Administrator"

10110159

The Volvo Technical Helpdesk (THD) is a central contact point available to authorized Volvo dealer technicians to assist...

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with difficult to repair situations. If for some reason our technical experts cannot solve an issue directly, it will be escalated appropriately for further in-depth assistance to your local Field Technical specialist (FTS).

10110154

Some XC60s (MY17) can have a duplicate chassis number as an XC60 (MY09).

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This willcause confusion when using the Chassis /Model / Year search in VIDA.

10110145

Blisters/bubbles may appear on the air ventsurfaces.

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The blistering of the material is often causedby an air freshener applied directly to the airvents. Do not attach any sort of air freshenerdirectly on air vents.

10086943

THIS IS A TECHNICAL JOURNAL : WHEN PERFORMING THE CONNECTION OF THE VOLVO ON CALL MOBILE APP TO A SENSUS CONNECT CAR,...

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THE SETUP PROCEDURE MAY FAIL DUE TO AN INCORRECT MODEM SETTING.

Software & Calibration

46 bulletins
11016002

Volvo Cars USA LLC and Volvo Car Canada LTD on behalf of the Volvo Car Corporation has decided to launch Service Action...

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S10303 on certain model year 2025 EX90 vehicles.
 Volvo Car Investigations have identified that there is a pairing issue with the key fob.
 As a result, there is a possibility that the customers key fob is not paired to the vehicle.
 The corrective action is to download SP Software.
 S10303 affects 151 vehicles in the U.S and 5 in Canada.

11015994

Volvo Cars USA LLC and Volvo Car Canada LTD on behalf of the Volvo Car Corporation has decided to launch Service Action...

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S10303 on certain model year 2025 EX90 vehicles.
 Volvo Car Investigations have identified that there is a pairing issue with the key fob.
 As a result, there is a possibility that the customers key fob is not paired to the vehicle.
 The corrective action is to download SP Software.
 S10303 affects 151 vehicles in the U.S and 5 in Canada.

11009811

This is a Technical Journal: Software Upgrade / Download Guide.

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If one control unit is upgraded and not all, it may result in various problems.

11007925

Information about valid Software partnumbers to order and download Software for "PDS" Pre-Delivery Service

10248798

Updated Chassis Range.

10234821

OHC replaced too often due to CEM U134187 download software prior replacement

10225939

Software upgrade.

10225938

Software upgrade.

10218320

The corrective action is to update the VCM software.

10210593

The corrective action is to update the VCM software.

10202440

Perform a software upgrade in accordance with TJ 31543.

10202436

New Software Products (SP) have been developed to convert a Care Key to a standard key.

10179681

This is a Service Manager Bulletin: Service 2.0 Software & Total Upgrade Reminder

10173760

This is a Service Manager Bulletin: Service 2.0 Software & Total Upgrade Reminder

10169391

Software Installation Policy changes.

10169388

This is a Technical Journal: This Journal is a guide for performing Software Downloads.

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Service: *See guide updated Oct. 12, 2016 for relevant P5/SPA Software Download information: P5_SPA_SW_Guide.pdf See VIDA Software tab for all other vehicles.The attached checklists can be used for restoring customer settings, where applicable.

10167953

Software Installation Policy changes.

10167895

This is a Technical Journal: This Journal is a guide for performing Software Downloads.

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Service: *See guide updated Oct. 12, 2016 for relevant P5/SPA Software Download information: P5_SPA_SW_Guide.pdf See VIDA Software tab for all other vehicles.The attached checklists can be used for restoring customer settings, where applicable.

10164851

Software Installation Policy changes.

10164139

This is a Technical Journal: This Journal is a guide for performing Software Downloads.

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Service: *See guide updated Oct. 12, 2016 for relevant P5/SPA Software Download information: P5_SPA_SW_Guide.pdf See VIDA Software tab for all other vehicles.The attached checklists can be used for restoring customer settings, where applicable.

10163311

This is a Service Managers Bulletin: Volvo Cars is constantly developing the in-car systems and the services offered to...

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customers, so that their cars give them the best experience possible . As of May 13th, 2019, when the software in your customer's vehicle is updated via Service 2.0 or Total Upgrade (TJ 31543), the customer will have access to the functions and improvements

10161781

This is a Service Managers Bulletin: Volvo Cars is constantly developing the in-car systems and the services offered to...

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customers, so that their cars give them the best experience possible . As of May 13th, 2019, when the software in your customer's vehicle is updated via Service 2.0 or Total Upgrade (TJ 31543), the customer will have access to the functions and improvements

10159088

Software Installation Policy changes - Canada

10159087

Software Installation Policy changes.

10159082

Software Installation Policy changes - Canada

10159078

Software Installation Policy changes.

10159067

This is a Technical Journal: This Journal is a guide for performing Software Downloads.

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Service: *See guide updated Oct. 12, 2016 for relevant P5/SPA Software Download information: P5_SPA_SW_Guide.pdf See VIDA Software tab for all other vehicles.The attached checklists can be used for restoring customer settings, where applicable.

10159065

Software Installation Policy changes - Canada

10159064

Software Installation Policy changes.

10157931

Software Installation Policy changes - Canada

10157930

Software Installation Policy changes.

10157905

Software Installation Policy changes - Canada

10157901

Software Installation Policy changes.

10157898

Software Installation Policy changes - Canada

10157877

This is a Technical Journal: This Journal is a guide for performing Software Downloads.

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Service: *See guide updated Oct. 12, 2016 for relevant P5/SPA Software Download information: P5_SPA_SW_Guide.pdf See VIDA Software tab for all other vehicles.The attached checklists can be used for restoring customer settings, where applicable.

10157875

Software Installation Policy changes - Canada

10157874

Software Installation Policy changes.

10156271

Software Installation Policy changes - Canada

10148811

This is a Technical Journal: Configuration Test Software

10146448

This is a Technical Journal: P3 Software Download Guide.

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Download software according to instructions.

10146447

This is a Technical Journal: This Journal is a guide for performing Software Downloads.

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Service: *See guide updated Oct. 12, 2016 for relevant P5/SPA Software Download information: P5_SPA_SW_Guide.pdf See VIDA Software tab for all other vehicles.The attached checklists can be used for restoring customer settings, where applicable.

10127330

This document is a Technical Journal: Information about valid Software partnumbers to order and download Software for...

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"PDS" Pre-Delivery Service

10110168

Below error message may be shown in VIDA when selecting the Software tab in VIDA.

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With this message, it will not be possible to purchase Software Products. "124 - Client ID is not registered"

10110151

Information about valid Software partnumbersto order and download Software for "PDS" Pre-Delivery Service

10087456

THIS IS A TECHNICAL JOURNAL: IT IS PROVIDED AS AGUIDE FOR PERFORMING SOFTWARE DOWNLOADS.

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FOLLOW INSTRUCTIONS PROVIDED FOR PROPER SOFTWAREDOWNLOADS BY YEAR AND MODEL.

10087303

THIS IS A TECHNICAL JOURNAL: IT IS PROVIDED AS A GUIDE FOR PERFORMING SOFTWARE DOWNLOADS.

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FOLLOW INSTRUCTIONS PROVIDED FOR PROPER SOFTWARE DOWNLOADS BY YEAR AND MODEL.

Electrical

36 bulletins
11020437

This is a Technical Journal: Remote connection, BOMGAR application.

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Before joining a remote session:
 Connect a suitable battery maintainer/charger and verify that the battery voltage indicated in VIDA is between 12.5V and 14.9V.
 Connect to the vehicle over a wired connection using a VOE (Volvo OBD to Ethernet) adapter and perform a NEW vehicle readout.

11014112

This is a Technical Journal: Remote connection, BOMGAR application.

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Before joining a remote session:
 Connect a suitable battery maintainer/charger and verify that the battery voltage indicated in VIDA is between 12.5V and 14.9V.
 Connect to the vehicle over a wired connection using a VOE (Volvo OBD to Ethernet) adapter and perform a NEW vehicle readout.

10251147

This is a Technical Journal: VIDA Main battery diagnostic - Prompted to charge battery a second time.

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Use had held tester.

10249191

This is a Technical Journal: 12V Battery Testing Method

10241649

Electrical rear axis drive

10238367

This is a Technical Journal.

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Recovering control modules stuck in not responding after failed SW download. Connect VIDA to read-out the car. Follow steps outlined in this TJ.

10234761

If the vehicle is equipped with indirect tire pressure monitoring sensors (I-TPMS) (VDN codes: PU02, PU03, PU04), and...

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there is a warning message in the DIM about Low tire pressure and DTC BCM-C007768, follow advice under Service.

10234678

12V battery drained with High Voltage charge cable connected

10234677

12V battery drained with High Voltage charge cable connected

10234659

Volvo Car USA LLC and Volvo Car Canada LTD (Volvo) on behalf of Volvo Car Corporation, has decided to launch Service...

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Action S39893 on certain model year 2017 - 2018 XC90 and 2018 XC60 and S90 vehicles. Volvo has identified that the Vehicle Connectivity Module (VCM) backup battery may be depleted while the vehicle is plugged in and charging the high voltage battery. This could result in a ?Volvo On Call Service Required? message displayed in the Driver Information Module (DIM). This condition has no effect on the vehicle?s drivability or performance.

10234648

Volvo Car USA LLC and Volvo Car Canada LTD (Volvo) on behalf of Volvo Car Corporation, has decided to launch Service...

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Action S39893 on certain model year 2017 - 2018 XC90 and 2018 XC60 and S90 vehicles. Volvo has identified that the Vehicle Connectivity Module (VCM) backup battery may be depleted while the vehicle is plugged in and charging the high voltage battery. This could result in a ?Volvo On Call Service Required? message displayed in the Driver Information Module (DIM). This condition has no effect on the vehicle?s drivability or performance.

10213885

The Deutronic DBL-1200 is an advanced battery maintainer/charger with the flexibility to be updated as products and...

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repair methods evolve.

10213882

Battery Charger/maintainer requirement

10212892

Shipping and Handling of Volvo Lithium-ion 48V Mild Hybrid Battery to Global Battery Solutions (GBS)

10187449

This is a Technical Journal: Creaking noise from Steering Wheel Module

10169394

This is a Technical Journal: Swapping control modules from vehicle to vehicle for diagnostics should be avoided.

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Swapping control modules may result in consequential damage to the swapped control module and in certain cases several other control modules in the vehicle. Swapping the Driver Information Module (DIM) is strictly forbidden as the DIM it is the main carrier of the odometer function, and will, in case of swapping, result in manipulated odometer value. Service: Please do NOT swap any control modules from vehicle to vehicle for testing, unless instructed to do so in a Vehicle Report by the Technical Helpdesk

10169393

This is a Technical Journal: Swapping control modules from vehicle to vehicle for diagnostics should be avoided.

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Swapping control modules may result in consequential damage to the swapped control module and in certain cases several other control modules in the vehicle. Swapping the Driver Information Module (DIM) is strictly forbidden as the DIM it is the main carrier of the odometer function, and will, in case of swapping, result in manipulated odometer value. Service: Please do NOT swap any control modules from vehicle to vehicle for testing, unless instructed to do so in a Vehicle Report by the Technical Helpdesk

10167918

Volvo Car USA LLC and Volvo Car Canada LTD (Volvo) on behalf of Volvo Car Group has decided to launch Recall R89712 on...

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certain model year 2017 S60, V60, S60CC, V60CC, XC60 vehicles.The affected vehicles may have been equipped with front passenger and/or front seat side airbag inflators that do not meet specifications, and fail to deploy in the event of a crash. This could increase the risk of injury to the occupants. The corrective action is to replace the affected front passenger and/or front seat side airbag modules

10167887

Technical Journal TITLE : The Error Frame Finder (EFF) can be an aid in fault tracing intermittent CAN network problems...

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by providing a visible indication of error frames that are being transmitted on the network when the fault becomes active. The advantage of using the EFF function is that error frames are usually transmitted on the network before a vehicle symptom can occur. Hence, if the fault is very intermittent in nature, it may be possible, for example, to induce the wiring fault for a short duration by manipulating the vehicle harnesses and connectors. The electrical fault will occur and be detected by the EFF without ever having a vehicle symptom appear. The instructions for setting up the tool have been simplified.

10167858

Volvo Car USA LLC and Volvo Car Canada LTD (Volvo) on behalf of Volvo Car Group has decided to launch Recall R89712 on...

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certain model year 2017 S60, V60, S60CC, V60CC, XC60 vehicles.The affected vehicles may have been equipped with front passenger and/or front seat side airbag inflators that do not meet specifications, and fail to deploy in the event of a crash. This could increase the risk of injury to the occupants. The corrective action is to replace the affected front passenger and/or front seat side airbag modules

10167820

This is a Technical Journal: P-SIM = Personal Subscriber Identity Module When using the in-car modem and P-SIM...

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connection, the following symptoms may appear: 1 - In car apps such as TuneIn and Pandora connect to the service but say "Connecting..." when trying to play music. 2 - When a device is connected to the vehicle's WiFi hotspot, it will redirect to an AT&T website such as the one in the attachment Wifi Connection Message.jpg The above symptoms are due to the data plan for the P-SIM expiring. There is no fault with the vehicle. Should a customer present one of the above complaints, please direct them to the support site for instructions on how to renew the data plan for the P-SIM.

10167750

Volvo Car USA LLC and Volvo Car Canada LTD (Volvo) on behalf of Volvo Car Group has decided to launch Recall R89712 on...

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certain model year 2017 S60, V60, S60CC, V60CC, XC60 vehicles.The affected vehicles may have been equipped with front passenger and/or front seat side airbag inflators that do not meet specifications, and fail to deploy in the event of a crash. This could increase the risk of injury to the occupants. The corrective action is to replace the affected front passenger and/or front seat side airbag modules

10163310

This is a Service Product Journal: Information Notice.

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We process the personal data that you provide in connection with the creation of your VIDA account. The purpose of our processing is to administer your VIDA account (from registration to eventual termination of the account), to provide you with all the functionality related to VIDA, to allow access to VIDA and to communicate updates related to VIDA. Log data generated when using VIDA is processed as necessary or appropriate to safeguard the security and functionality of VIDA for example against malware or unauthorized access.

10157935

This is a Parts Bulletin: 12 Volt support batteries, part number 30659531 must be maintained 9 months from the month of...

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manufacture and every 9 months thereafter.To maintain the battery, connect the battery to an appropriate 12V battery charger. Please follow all precautions that apply when charging a larger main lead-acid battery. The battery will self-discharge over time and if allowed to be left at a sufficiently low voltage, it will become permanently damaged. The battery must have a minimum voltage of 9 volts to be installed in a vehicle.

10157853

Volvo Car USA LLC and Volvo Car Canada LTD (Volvo) on behalf of Volvo Car Group, has decided to launch Recall R39917 on...

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certain model year 2017 ? 2019 XC90, S90, V60CC, V90, XC40, V60, XC60, V90CC vehicles. Volvo has identified that the Telematics and Driver Support Systems may not function as designed due to a software error in the Vehicle Connectivity Module (VCM). This could result in the vehicle not providing the GPS location, increasing the risk of no emergency response. The corrective action is to complete a Total Upgrade on all affected vehicles. A total of 17,548 U.S. and 1,461 Canadian vehicles are eligible for this recall.

10156283

This is a Parts Bulletin: 12 Volt support batteries, part number 30659531 must be maintained 9 months from the month of...

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manufacture and every 9 months thereafter.To maintain the battery, connect the battery to an appropriate 12V battery charger. Please follow all precautions that apply when charging a larger main lead-acid battery. The battery will self-discharge over time and if allowed to be left at a sufficiently low voltage, it will become permanently damaged. The battery must have a minimum voltage of 9 volts to be installed in a vehicle.

10156246

Volvo Car USA LLC and Volvo Car Canada LTD (Volvo) on behalf of Volvo Car Group, has decided to launch Recall R39917 on...

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certain model year 2017 ? 2019 XC90, S90, V60CC, V90, XC40, V60, XC60, V90CC vehicles. Volvo has identified that the Telematics and Driver Support Systems may not function as designed due to a software error in the Vehicle Connectivity Module (VCM). This could result in the vehicle not providing the GPS location, increasing the risk of no emergency response. The corrective action is to complete a Total Upgrade on all affected vehicles. A total of 17,548 U.S. and 1,461 Canadian vehicles are eligible for this recall.

10130197

This is a Technical Journal: If the fuel low pressure sensor (LPS) needs replacement, see updated information under service.

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This TJ is released to inform that a method is changed in VIDA regarding replacement of fuel low pressure sensor (LPS). There are two different methods in VIDA depending on version of fuel low pressure sensor (LPS), see attached document. The method in VIDA can be found if searching for VST operation 28405-2.

10128179

Please return stock of part number 31380014 spark plug kit to your servicing distribution center.

10128172

Please return stock of part number 31380014 spark plug kit to your servicing distribution center.

10128163

This is a Technical Journal: If the fuel low pressure sensor (LPS) needs replacement, see updated information under service.

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This TJ is released to inform that a method is changed in VIDA regarding replacement of fuel low pressure sensor (LPS). There are two different methods in VIDA depending on version of fuel low pressure sensor (LPS), see attached document. The method in VIDA can be found if searching for VST operation 28405-2.

10120958

If the vehicle is equipped with indirect tire pressure monitoring sensors (I-TPMS) (VDN codes: PU02, PU03, PU04), and...

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there is a warning message in the DIM about Low tire pressure and DTC BCM-C007768, follow advice under Service.

10110183

This document is a Technical Journal: Effective immediately, all 12V batteries may betested using the hand held battery tester 9513030 (BT3300).

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The VIDA test is stillavailable but no longer required. For battery replacements under warranty, thecode generated by the BT3300 must bemanually copied into the repair order text. Itmust also be printed and attached to the hardcopy of the repair order.

10110166

Alternative solution when VIDA is unavailable or the Electronic Wiring Diagrams function in VIDA is unstable.

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Access by using the applicable URL.

10110153

If a grinding noise occur from the front wheelhub and/or BCM-C003307 or BCM-C003007 DTCs are set, follow the advice under ?Service?.

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Service: Check if the wheel hub is displaced in thesteering knuckle, refer to picture ?TJ 25329-1.jpg?. If found replace the wheel hub according to VIDA.

10087107

THIS IS A SERVICE PRODUCT JOURNAL : THE PREVIOUSLY REPORTED ISSUE WITH VIDA 2015 AND BATTERY TESTING HAS BEEN RESOLVED.

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VIDA 2015 BATTERY TESTING IS THE ONLY APPROVED METHOD FOR PRODUCING BATTERY TEST CODES. THE USE OF VIDA CLASSIC OR OTHER MEASURING TOOLS IS NOT CONSIDERED ACCEPTABLE WHEN SUBMITTING WARRANTY CLAIMS.

Pre-Delivery & Maintenance

28 bulletins
11027178

This is a TJ text, only no attachments - If the Real Time Traffic Information (RTTI) does not work in Sensus Connect...

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vehicle, follow advice under "Service".
 This Technical Journal is only valid for vehicles with VDN: VI07 TRAFFIC INFORMATION RTTI + TMC P

10241641

Mobile data services, general

10234665

Volvo monitors completion rates for all service actions and will complete notification re-mails to vehicle owners when necessary.

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Listed below are the latest planned owner notification re-mails. Please refer to SMB 00-323 and SMB 00-323A for information on how and where to find the related Service Action documents in VRC2 and TIE.

10230513

Connectivity services activation - PSIM issues

10190801

This is a Technical Journal: Connectivity services activation - PSIM issues

10188881

Volvo?s Warranty Department tracks Retailer warranty spending by utilizing the Warranty Retailer Counseling Process (WRCP).

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The WRCP is used to gauge individual retailer performance on objective measures over time. By setting clear performance expectations and parameters and assisting retailers in focusing on individual processes and procedures, all retailers are provided with adequate tools to help achieve the ultimate goal of qualifying for self-authorization status.

10172464

This is a Service Journal: Coolant Filling Equipment Tool

10169389

This is a Service Manager Bulletin: Technician Skillset Requirments

10167909

Please return stock of 31430070 service kit to your servicing distribution center.

10167872

This is a Service Manager Bulletin: Service Scheduling system enhancements.

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Improving Service Action/Recall scheduling.

10167861

This is a Service Manager Bulletin: The online bookstore, www.volvotechinfo.com, serves Volvo Retailers, employees,...

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Independent Repairers and customers throughout the United States and Canada by providing easy order-access to service, parts and owners? literature over the Internet.

10164860

This is a Service Manager Bulletin: Technician Skillset Requirments

10163463

This is a Service Manager Bulletin: Claiming for Map Upgrades is not a matter for warranty.

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Claims submitted for map upgrades will be debited

10161778

This is a Service Product Journal: VIDA VOC Access and Functionality

10161777

This is a Service Product Journal: VIDA VOC Access Functionality and Instruction

10161775

This is a Service Product Journal: Unable to set SPA/CMA vehicle into programming mode - P2P

10157941

This is a Service Manager Bulletin.

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This bulletin is a list of equipment recommended by Volvo to it's dealer or any shop maintaining or repairing Volvo's. The equipment can be provided by Volvo's equipment supplier

10157865

This is a Service Manager Bulletin: Volvo Special Tool Warranty Coverage and Claims Process

10156289

This is a Service Manager Bulletin.

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This bulletin is a list of equipment recommended by Volvo to it's dealer or any shop maintaining or repairing Volvo's. The equipment can be provided by Volvo's equipment supplier

10156258

This is a Service Manager Bulletin: Volvo Special Tool Warranty Coverage and Claims Process

10149946

This is a Service Manager Bulletin.

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This bulletin is a list of equipment recommended by Volvo to it's dealer or any shop maintaining or repairing Volvo's. The equipment can be provided by Volvo's equipment supplier

10146446

Please return stock of 31359465 towing hook to your servicing distribution center for inspection.

10146429

This is a Service Product Journal:

10146099

This is a Service Product Journal:

10130265

The Warranty Retailer Counseling Process (WRCP) is used to gauge individual retailer performance on objective measures over time.

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By setting clear performance expectations and parameters and assisting retailers in focusing on individual processes and procedures, all retailers are provided with adequate tools to help achieve the ultimate goal of qualifying for self authorization status.

10127339

This document is a Service Product Journal: Memory used for VIDA is not fully optimized and below examples of symptoms might therefore occur.

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VIDA will run slow after some time. VIDA might freeze. Certain operations might stop working.In order to release stored session memory, restart VIDA as needed throughout the day in order to minimize the risk to experience above symptoms.

10127328

This is a Technical Journal: P3 Front seat backrest, too much play.

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Install whiplash service kit

10087305

THIS IS A SERVICE MANAGER BULLETIN: OCCASIONALLY, CUSTOMERS REQUEST FINANCIAL ASSISTANCE WHEN THE NEW CAR LIMITED...

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WARRANTY, CPO LIMITED WARRANTY AND/OR THE VIP EXTENDED WARRANTY DOES NOT APPLY. THESE REQUESTS MAY BE CONSIDERED IF IT WILL ENHANCE OWNER RETENTION. RETAILERS SHOULD REQUEST FINANCIAL ASSISTANCE FOR THEIR CUSTOMERS BY CONTACTING THEIR AFTERSALES MARKET MANAGER (AMM), IF THEY ARE NOT A SELF-AUTHORIZING (LEVEL A) RETAIL FACILITY

Engine

21 bulletins
10249396

Creaking noise from right engine pad

10249386

PHEV Intermittent Start of the Combustion Engine in Hybrid or Pure Mode

10234824

Creaking noise from right engine pad

10234823

Creaking noise from right engine pad

10234727

Left engine pad click sound

10234726

Left engine pad click sound

10234698

4 Cylinder VEP engine: Castrol Edge Professional V 0W-20 Synthetic oil.

10234657

Volvo Car USA LLC and Volvo Car Canada LTD (Volvo) on behalf of Volvo Car Corporation, has decided to launch Service...

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Action S29878 on certain model year 2017 - 2018 XC90, S90, V90, V90CC, XC60 vehicles. Volvo has identified that the lower flap in the capless unit that is located inside the fuel tank filler pipe, intermittently may not close completely after refueling. This could result in a Check Engine Light and Diagnostic Trouble Code ECM-P0044200.

10234646

Volvo Car USA LLC and Volvo Car Canada LTD (Volvo) on behalf of Volvo Car Corporation, has decided to launch Service...

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Action S29878 on certain model year 2017 - 2018 XC90, S90, V90, V90CC, XC60 vehicles. Volvo has identified that the lower flap in the capless unit that is located inside the fuel tank filler pipe, intermittently may not close completely after refueling. This could result in a Check Engine Light and Diagnostic Trouble Code ECM-P0044200.

10219421

Engine Control Module (EMS) Software (MSW) Information August 2022; Improvement List (Change Log) - US21+OBD22 (13L...

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VGT, TC) And US17+OBD22 (11L) Emissions

10192889

VIDA = Vehicle Information and Diagnostics for Aftersales If the rear window electric sun curtain stops working, it can...

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be due to glue residues inside the sun curtain motor.

10171688

This is a Technical Journal: 4 Cylinder VEP engine: Castrol Edge Professional V 0W-20 Synthetic oil.

10169027

This is a Technical Journal: A whining or rattling sound may appear when revving up the engine.

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( see attached sample files ). The sound may come from the balance shaft which is fitted in the oil sump area where the noise is most concentrated. A new design of the balance shaft is planned to be introduced 2018-Q2. Replace the balance shaft according the instructions in VIDA. Note: It's extremely important to adjust the new balance shaft with the correct tools according the instructions otherwise the sound may occur again in a short mileage.

10161783

Volvo Car USA LLC and Volvo Car Canada LTD (Volvo) on behalf of Volvo Car Corporation, has voluntarily decided to extend...

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warranty coverage on certain model year 2015 ? 2016 S60, V60, XC60, S80, XC90, XC70 models. Volvo has determined that there is the potential for the wire bonding inside the Low Pressure Fuel Sensor (LPS) to become damaged over time. This condition can illuminate the Check Engine Lamp in the Driver Information Module with Diagnostic Trouble Code (DTC) ECM-P018C00. The corrective action is to replace the Low Pressure Fuel Sensor per VIDA instructions, if the vehicle displays the condition listed in this bulletin. For eligible vehicles that are beyond the manufacturer warranty period, Volvo will extend the warranty coverage for the Low Pressure Fuel Sensor for 8 years or 80,000 miles from the original vehicle in service date. Coverage is limited to the symptoms described in this bulletin for the Low Pressure Fuel Sensor only. The 8 year extended warranty only applies to vehicles which have exceeded the 4 year or 50,000 miles / 80,000 kilometers New Vehicle Warranty by time or mileage. The limitations and conditions for this extended warranty are identical to the Volvo New Vehicle Warranty. Please refer to the Warranty and Maintenance Records Information booklet for details.

10148795

VOLVO CARS SERVICE AND PARTS BUSINESS Technical Journal TITLE : Vehicle type and platform identification REF NO :...

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ISSUING DEPARTMENT : CAR MARKET : United States and Canada TJ 19245 Technical Service PARTNER : ISSUE DATE : 3 US 7510 Volvo Cars North America YEAR MONTH DAY 2014 02 06 FUNC GROUP : FUNC DESC : 0 Publications Page 1 of 3 Attachment Vehicle Type Eng Struc Week Type Eng Sales Body Gear Steer Model Year Plant Chassis range Desc Range XXX 1927 - 9999 0000001 - 0999999 0 - 0 CSC Customer Symptom Codes Code Description 1C Administrative and Factory scheduled maintenance/Administrative and Factory scheduled maintenance DTC Diagnostic Trouble Codes Rows beginning with * are modified Note ! If using a printed copy of this Technical Journal, first check for the latest online version. Text In our Service Literature, a vehicle is often referred to by its ?type ?, not its ?model ?. For example the 1999 - 2006 Model Year S80 is type ?184? You may also see the designation, for example ?P2X?. This is referring to a platform type or vehicle family. If a document states ?P1X? or ?5XX? as an example, it will apply to all models within the platform type. ?54X? will apply to the ?544?, ?545? and ?542? models. ?X? represents variable data. ?Right first time in Time? Produced in the USA and available as an electronic document . Hard copy documents are printed in USA on recycled paper containing a minimum of 50% wastepaper and 10% post - consumer waste . 014 VOLVO CARS OF NORTH AMERICA, LLC Technical Journal 19245 Platform Model Type Model Years Comments P3 S80 124 2007 - V70 135 2008 - 2010 XC70 136 2008 - XC60 156 2010 - S60 134 2011 - V60 155 2015 - P2 S80 184 1999 - 2006 V70 285 2001 - 2007 XC70 295 2001 - 2007 S60 384 2001 - 2009 XC90 275 2003 - P1 S40 544 2004 - 2012 V50 545 2005 - 2012 C30 533 2007 - 2013 C70 542 2006 - 2013 X40 S40 644 2000 - 2004 V40 645 2000 - 2004 900 940 944 1991 - 1995 four cylinder, four door 940

10128175

This is a Technical Journal: A whining or rattling sound may appear when revving up the engine.

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( see attached sample files ). The sound may come from the balance shaft which is fitted in the oil sump area where the noise is most concentrated. A new design of the balance shaft is planned to be introduced 2018-Q2. Replace the balance shaft according the instructions in VIDA. Note: It's extremely important to adjust the new balance shaft with the correct tools according the instructions otherwise the sound may occur again in a short mileage.

10128168

This is a Technical Journal: A whining or rattling sound may appear when revving up the engine.

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( see attached sample files ). The sound may come from the balance shaft which is fitted in the oil sump area where the noise is most concentrated. A new design of the balance shaft is planned to be introduced 2018-Q2. Replace the balance shaft according the instructions in VIDA. Note: It's extremely important to adjust the new balance shaft with the correct tools according the instructions otherwise the sound may occur again in a short mileage.

10127337

This document is a Technical Journal: If the vehicle is equipped with electrical parkingbrake (EPB) it is required to...

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retract the rearcaliper brake pistons by a special servicecommand in VIDA when replacing the rear brake pads. It may happen that the brakepistons does not retract. if it does not retract follow instructions provided in this TJ.

10110172

If oil leakage is suspected from the steering gear, make sure it is oil leakage and not contamination (which can appear...

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as leakage), an inspection needs to be performed . If confirmed there is oil leakage in the bellows, replace the steering gear according to VIDA.

10110147

All new Volvo engines leave the factory filledwith Castrol EDGE Professional as an integral part of their delivery of...

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high performance.Castrol EDGE Professional?s outstandingperformance has made it the oil of choice forVolvo and is the only Volvo recommendedengine oil.

10087104

THIS IS A TECHNICAL JOURNAL : WHEN ANY REPAIR IS MADE ON ENGINE COOLING SYSTEM, MAKE SURE THAT THE VOLVO SPECIAL TOOL...

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P/N 9512957 COOLANT FILLING EQUIPMENT IS USED, IN ORDER TO PREVENT FUTURE OVER TEMPERATURE DAMAGE ON ENGINE.

Tires & Wheels

16 bulletins
10213887

Center wheel caps, removal instruction

10167847

Winter Wheel Applications including rim sizes, steel wheel parts numbers and wheel cover part numbers

10167833

This is a Parts Bulletin: Wheel Cross Reference, used to assist in identifying the correct spare replacement wheel, by...

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stamping, name and size.

10167817

This is a Parts Bulletin: Wheel Cross Reference, used to assist in identifying the correct spare replacement wheel, by...

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stamping, name and size.

10167808

This is a Parts Bulletin: Wheel Cross Reference, used to assist in identifying the correct spare replacement wheel, by...

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stamping, name and size.

10161792

Winter Wheel Applications including rim sizes, steel wheel parts numbers and wheel cover part numbers

10159086

This is a Parts Bulletin: Wheel Cross Reference, used to assist in identifying the correct spare replacement wheel, by...

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stamping, name and size.

10157940

Road Force wheel balancing is the proper tool for diagnosing and repairing such issues and all of our retailers need to...

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be prepared for these issues.

10157929

This is a Parts Bulletin: Wheel Cross Reference, used to assist in identifying the correct spare replacement wheel, by...

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stamping, name and size.

10157891

Winter Wheel Applications including rim sizes, steel wheel parts numbers and wheel cover part numbers

10156288

Road Force wheel balancing is the proper tool for diagnosing and repairing such issues and all of our retailers need to...

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be prepared for these issues.

10156264

Winter Wheel Applications including rim sizes, steel wheel parts numbers and wheel cover part numbers

10146458

This is a Parts Bulletin: Wheel Cross Reference, used to assist in identifying the correct spare replacement wheel, by...

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stamping, name and size.

10146455

Winter Wheel Applications including rim sizes, steel wheel parts numbers and wheel cover part numbers

10146454

This is a Parts Bulletin: Wheel Cross Reference, used to assist in identifying the correct spare replacement wheel, by...

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stamping, name and size.

10127322

This is a Parts Bulletin: Wheel Cross Reference, used to assist in identifying the correct spare replacement wheel, by...

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stamping, name and size.

Body & Paint

13 bulletins
10241648

Body, cab and interior.

10171682

This is a Service Manager Bulletin: Windshield Cleaning Operation Service Interval Change.

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Will only be performed at 20k

10167907

This is a Service Product Journal: VIDA will not support Windows 8.1 after June 30th 2017

10167850

This is a Technical Journal: Complaints Non-POT tailgate locks

10167751

Title : No . Page Volvo Special Tool 186 1 of 1 Cabinet Car Market : SPECIAL United States , Canada TOOLS Date : YEAR...

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MONTH DAY BULLETIN 2012 02 02 Take Your Special Tool Storage to the Next Level Maintain Your Parts & Service Department Efficiency , Organization and Productivity with the Volvo Special Service Tool Cabinet from Stanley Vidmar ! System includes ( 3 ) Stanley Vidmar Modular drawer cabinets with partitions , dividers and lock , ( 2 ) overhead shelf door cabinets with one shelf and lock ; designed to store Volvo Special Service Tools . Features ? Three - cabinet system with two overhead storage cabinets . ? 38 drawers with compartments . ? Exceptional tool organization with dedicated compartments , partitions and dividers . ? All cabinets are lockable . ? All steel construction . ? Drawers rated at 400 lbs . capacity fully loaded and extended . ? Drawer cabinets have pallet base included . ? Allows cabinets to be moved fully loaded and as your needs change . ? Tool locator sheets and index provided for placement of 600 tools in drawers and overhead cabinets . Technical Weight approx . ( lbs ) 2400 554 - VOLVO - SPL Color Volvo Blue Volvo Special Tool Cabinet Power supply ( V / Hz / A ) None Dimensions ( L x W x H ) 90 " x 27 - 3 / 4 " x 90 " Dealer Price $ 7,292 To Order Call 800 - 345 - 3399 or visit Volvodealersolutions.com today ! Promo # VO12 - 11 All Product Sold F.O.B . Shipping Point Pricing effective through June 30 , 2012 " Fixed Right ? First Time " SERVICE TECHNICIANS SERVICE PARTS WORKSHOP Service MANAGER MANAGER FOREMAN Personnel : read and initial . 2012 Volvo Cars of North America , LLC Printed in USA on recycled paper containing a minimum of 50 % wastepaper and 10 % post - consumer waste

10164848

This is a Service Manager Bulletin: Windshield replacement products.

10164131

Washing and cleaning products with a pH value below pH 3.5 and/or above pH 11.5 is not recommended as it can...

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permanently discolour the side door, quarter glass trim moulding and roof rails, see attached pictures. Using chrome or metal polish on anodized aluminium parts, such as side door, quarter glass trim moulding and roof rails, is not recommended as it can discolour the part and destroy protective layers.

10164130

This is a Technical Journal: Washing and cleaning products with a pH value below pH 3.5 and/or above pH 11.5 is not...

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recommended as it can permanently discolour the side door, quarter glass trim moulding and roof rails, see attached pictures. Using chrome or metal polish on anodized aluminium parts, such as side door, quarter glass trim moulding and roof rails, is not recommended as it can discolour the part and destroy protective layers. Service:Polishing with non-abrasive wax is allowed if pH value is within pH 3.5 and pH 11.5.

10149949

This is a Technical Journal: Washing and cleaning products with a pH value below pH 3.5 and/or above pH 11.5 is not...

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recommended as it can permanently discolour the side door, quarter glass trim moulding and roof rails, see attached pictures. Using chrome or metal polish on anodized aluminium parts, such as side door, quarter glass trim moulding and roof rails, is not recommended as it can discolour the part and destroy protective layers. Service:Polishing with non-abrasive wax is allowed if pH value is within pH 3.5 and pH 11.5.

10149948

This is a Technical Journal: Washing and cleaning products with a pH value below pH 3.5 and/or above pH 11.5 is not...

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recommended as it can permanently discolour the side door, quarter glass trim moulding and roof rails, see attached pictures. Using chrome or metal polish on anodized aluminium parts, such as side door, quarter glass trim moulding and roof rails, is not recommended as it can discolour the part and destroy protective layers. Service:Polishing with non-abrasive wax is allowed if pH value is within pH 3.5 and pH 11.5.

10127341

This document is a Parts Bulletin: Please return stock of part number 31385846Trim Moulding to your servicing...

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Distribution Center.

10110169

A new feature will be available in VIDA version 16.4 where by users will be automatically informed when their passwords are about to expire.

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The pop-up window example, in the attachment, will be shown 14 days prior to the expiraton date. When this occurs, please change the password as soon as possible, in order to prevent from being locked out.

10110162

If inner support in tailgate panel comes loosewhen the panel is removed, Glue the inner support according to provided...

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method.

Air Bags & Safety

13 bulletins
10192872

Volvo Car USA LLC and Volvo Car Canada LTD (Volvo) on behalf of Volvo Car Group has decided to launch Recall R89708 on...

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certain model year 2016 - 2017 XC90, S90, XC60, V60CC, V60, S60, S60CC, S60 Inscription vehicles. The affected vehicles may have not had the front passenger seatbelt buckle stud punched correctly. This may result in a separation between the buckle and the seat belt bracket. If this were to occur, it could increase the risk of injury to a front passenger seat occupant in a vehicle crash.

10190559

This is to inform you that we have procured Rebuilders Automotive Supply (RAS) to handle the returns of the recalled...

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Front Seat Belt Fastener Pretensioner for Recall R10029. RAS has created instructions for the pretensioner shipping procedures. You MUST review and inform your staff as to the requirements for handling the returns. There are specific measures as these pretensioners are classified as hazardous materials. A Parts Bulletin with this same information has also been created to ensure your Parts Department will receive these instructions in case they will be handling the returns.

10190558

This is to inform you that we have procured Rebuilders Automotive Supply (RAS) to handle the returns of the recalled...

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Front Seat Belt Fastener Pretensioner for Recall R10029. RAS has created instructions for the pretensioner shipping procedures. You MUST review and inform your staff as to the requirements for handling the returns. There are specific measures as these pretensioners are classified as hazardous materials. A Parts Bulletin with this same information has also been created to ensure your Parts Department will receive these instructions in case they will be handling the returns.

10167920

This is a Quality Bulletin.

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Volvo Car USA LLC and Volvo Car Canada LTD (Volvo) on behalf of Volvo Car Group has decided to launch Recall R89712 on certain model year 2017 S60, V60, S60CC, V60CC, XC60 vehicles. The affected vehicles may have been equipped with front passenger and/or front seat side airbag inflators that do not meet specifications, and fail to deploy in the event of a crash. This could increase the risk of injury to the occupants. The corrective action is to replace the affected front passenger and/or front seat side airbag(s).

10167860

This is a Quality Bulletin.

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Volvo Car USA LLC and Volvo Car Canada LTD (Volvo) on behalf of Volvo Car Group has decided to launch Recall R89712 on certain model year 2017 S60, V60, S60CC, V60CC, XC60 vehicles. The affected vehicles may have been equipped with front passenger and/or front seat side airbag inflators that do not meet specifications, and fail to deploy in the event of a crash. This could increase the risk of injury to the occupants. The corrective action is to replace the affected front passenger and/or front seat side airbag(s).

10167859

This is a Technical Journal: Recall R89712 airbag inflator.

10167753

This is a Technical Journal: Recall R89712 airbag inflator.

10167749

This is a Quality Bulletin.

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Volvo Car USA LLC and Volvo Car Canada LTD (Volvo) on behalf of Volvo Car Group has decided to launch Recall R89712 on certain model year 2017 S60, V60, S60CC, V60CC, XC60 vehicles. The affected vehicles may have been equipped with front passenger and/or front seat side airbag inflators that do not meet specifications, and fail to deploy in the event of a crash. This could increase the risk of injury to the occupants. The corrective action is to replace the affected front passenger and/or front seat side airbag(s).

10167714

This is a Technical Journal: Recall R89712 airbag inflator.

10159056

This bulletin is a service manager bulletin.

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Seat Belt Extender.

10157726

This bulletin is a service manager bulletin.

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Seat Belt Extender.

10156239

This bulletin is a service manager bulletin.

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Seat Belt Extender.

10146453

This bulletin is a service manager bulletin.

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Seat Belt Extender.

Infotainment

11 bulletins
10234736

Sensus screen freezes/system locks up

10230711

No bass function (High Performance Audio)

10167914

This is a Technical Journal: Bluetooth phone volume too low or decreases by itself.

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If the Bluetooth phone volume is perceived as too low or decreases by itself. Please check the microphone functionality to confirm that the microphone cable is not damaged. Do not replace the IHU for this symptom as there is currently no permanent solution available.

10167912

This is a Technical Journal: Bluetooth phone volume too low or decreases by itself.

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If the Bluetooth phone volume is perceived as too low or decreases by itself. Please check the microphone functionality to confirm that the microphone cable is not damaged. Do not replace the IHU for this symptom as there is currently no permanent solution available.

10167873

This is a Technical Journal: Bluetooth phone volume too low or decreases by itself.

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If the Bluetooth phone volume is perceived as too low or decreases by itself. Please check the microphone functionality to confirm that the microphone cable is not damaged. Do not replace the IHU for this symptom as there is currently no permanent solution available.

10167856

This is a Technical Journal: Short sound interruptions while streaming via Bluetooth.

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Short sound interruptions may be heard while streaming music via Bluetooth. This may occur even if the audio/music file is stored in the mobile phone.A possible temporary solution may be to change the source in the IHU to Radio and back to Bluetooth again. Another temporary solution to improve this symptom is to perform a ?hard reset? of the mobile phone and/or perform a factory reset of the IHU (NOTE! The IHU will be restored to factory settings.) Do not replace the IHU due to this symptom as it will not solve the root cause.

10167807

This is a Technical Journal: Bluetooth phone volume too low or decreases by itself.

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If the Bluetooth phone volume is perceived as too low or decreases by itself. Please check the microphone functionality to confirm that the microphone cable is not damaged. Do not replace the IHU for this symptom as there is currently no permanent solution available.

10146451

This is a Technical Journal: Bluetooth phone volume too low or decreases by itself.

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If the Bluetooth phone volume is perceived as too low or decreases by itself. Please check the microphone functionality to confirm that the microphone cable is not damaged. Do not replace the IHU for this symptom as there is currently no permanent solution available.

10127319

This is a Technical Journal: Bluetooth phone volume too low or decreases by itself.

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If the Bluetooth phone volume is perceived as too low or decreases by itself. Please check the microphone functionality to confirm that the microphone cable is not damaged. Do not replace the IHU for this symptom as there is currently no permanent solution available.

10110182

This document is a Technical Journal: RSE = Rear Seat Entertainment This TJ describes how to change the regioncode on...

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the RSE system with two DVD playersand 8" touch screens if necessary.

10110144

If you need to perform a tuner replacement onany vehicle that is factory equipped withSiriusXM satellite radio, please...

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follow the stepby step instructions. Going through thisprocess will ensure your customer continues toreceive their satellite radio programmingwithout any interruption of service. For SPAvehicles, the SiriusXM tuner is containedwithin the Infotainment Head Unit (IHU). Forall other vehicles, the tuner is the RemoteDigital Audio Receiver (RDAR).

Lighting

8 bulletins
11011735

This is a Technical Journal: Headlamp condensation inside lens - information/leak test.

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If the result is not ok (air leak), it is ok to replace the headlamp

10234662

To further enhance the customer?s Volvo ownership experience, Volvo Car USA, LLC offers the MY 2013 and later Volvo...

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Complimentary Factory Scheduled Maintenance Program. Model Year 2013 and later vehicles, the service intervals are every 10,000 miles and ALL 2013 and later vehicles must use synthetic oil only.

10203167

Volvo Chassis 2008 And Up LED Headlight Conversion Programming Procedure

10172469

Volvo Complimentary Factory Scheduled Maintenance 'FSM330' MY2013 and later.

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Factory Scheduled Maintenance up to the first 3 years or 36,000 miles (whichever comes first) as recommended in the Volvo Warranty and Maintenance Information booklet.

10167852

This is a Technical Journal: If the vehicle shows a constant BLIS warning light without any objects in the blind spot,...

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then this could be caused by a HW problem in the Side Object Detection radar (SODL/SODR). In case of customer complaints for above symptom is confirmed, replace the SODL or SODR on the side for which the symptom is shown and download software SOD Reload.

10167709

This is a Service Manager Bulletin: Factory Scheduled Maintenance menu.

10159063

This is a Service Product Journal: Software Purchase Failed - General error occured - VDS / SPA / CMA cars.

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Download software fix

10157873

This is a Service Product Journal: Software Purchase Failed - General error occured - VDS / SPA / CMA cars.

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Download software fix

HVAC & Climate

8 bulletins
10249366

Volvo Cars App Remote climate or ERS, not possible

10234794

Volvo Cars App Remote climate or ERS, not possible

10233253

Climate system heating performance (HVCH)

10230517

Volvo Cars App Android, no climate setting button

10167727

This is a Technical Journal:Climate system, protective wheel caps falling off.

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Replace with new caps on wheel screws

10167652

Technical Journal TITLE: SPA Climate system, unexpected behavior

10157944

This is a Technical Journal: Climate unit, not sufficient airflow from vents.

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Perform action according to instructions for different car variants.

10156292

This is a Technical Journal: Climate unit, not sufficient airflow from vents.

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Perform action according to instructions for different car variants.

Transmission

8 bulletins
10182731

VOLVO CARS SERVICE AND PARTS BUSINESS Technical Journal TITLE : Leather dashboard , leather comes loose REF NO : ISSUING...

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DEPARTMENT : CAR MARKET : United States and Canada TJ 29012 Technical Service PARTNER : ISSUE DATE : 3 US 7510 Volvo Cars North America YEAR MONTH DAY 2015 06 26 FUNC GROUP : FUNC DESC : 8811 Instrument panel Page 1 of 3 Attachment File Name File Size Leather dashboard.jpg 1.2691 MB Vehicle Type Eng Struc Week Type Eng Sales Body Gear Steer Model Year Plant Chassis range Desc Range 124 2012 - 2015 0151101 - 0182120 201120 - 201402 136 2012 - 2015 0118101 - 0191314 201120 - 201402 156 2014 - 2015 0500127 - 0755266 201320 - 201416 542 2012 - 2013 0123001 - 0144301 201146 - 201325 CSC Customer Symptom Codes Code Description L9 Instrument panel / dashboard / Loose , poor fit , warped , wrinkled N2 Instrument panel / dashboard / Blistered / bubbled / peeled VST Operation Number VST Operation Number Description 88107 - 2 Dashboard replace . ? Right first time in Time ? Produced in the USA and available as an electronic document . Hard copy documents are printed in USA on recycled paper containing a minimum of 50 % wastepaper and 10 % post - consumer waste . 2015 VOLVO CARS OF NORTH AMERICA , LLC Technical Journal 29012 DTC Diagnostic Trouble Codes Rows beginning with * are modified Note ! If using a printed copy of this Technical Journal , first check for the latest online version . Text DESCRIPTION : Leather on dashboard may come loose on small areas . PRODUCT MODIFICATION : The amount of glue used for fastening the leather has been increased and * finetuned . Process has been optimized and more measurements introduced . MATERIAL RETURN : Material for analysis can be requested in Vehicle Report . In other cases , follow normal routines . Vehicle Report : When submitting a Vehicle Report for a condition described in this TJ , use concern area ? Vehicle Report and sub concern area ? Support Not Needed ? with function group 8811 . Service : I

10167886

This is a Technical Journal: Rough shifts, 5-4, Neutral Control, N-D TF80SC/SD Due to internal tolerance deviation in...

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automatic gearbox, (TF80SC/SD) the customer may experience rough shift from 5:th to 4:th gear, or/and shift shock after standing still at brake release, or/and harsh engagement N-D shift. DTC TCM-P089500 might not be stored even with above stated symptoms. PRODUCT MODIFICATION: A modified TCM software with better adaptation functionality for internal tolerance deviation in automatic gearbox. Material for analysis can be requested in Vehicle Report.

10167849

VOLVO CARS SERVICE AND PARTS BUSINESS Technical Journal TITLE : Leather dashboard , leather comes loose REF NO : ISSUING...

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DEPARTMENT : CAR MARKET : United States and Canada TJ 29012 Technical Service PARTNER : ISSUE DATE : 3 US 7510 Volvo Cars North America YEAR MONTH DAY 2015 06 26 FUNC GROUP : FUNC DESC : 8811 Instrument panel Page 1 of 3 Attachment File Name File Size Leather dashboard.jpg 1.2691 MB Vehicle Type Eng Struc Week Type Eng Sales Body Gear Steer Model Year Plant Chassis range Desc Range 124 2012 - 2015 0151101 - 0182120 201120 - 201402 136 2012 - 2015 0118101 - 0191314 201120 - 201402 156 2014 - 2015 0500127 - 0755266 201320 - 201416 542 2012 - 2013 0123001 - 0144301 201146 - 201325 CSC Customer Symptom Codes Code Description L9 Instrument panel / dashboard / Loose , poor fit , warped , wrinkled N2 Instrument panel / dashboard / Blistered / bubbled / peeled VST Operation Number VST Operation Number Description 88107 - 2 Dashboard replace . ? Right first time in Time ? Produced in the USA and available as an electronic document . Hard copy documents are printed in USA on recycled paper containing a minimum of 50 % wastepaper and 10 % post - consumer waste . 2015 VOLVO CARS OF NORTH AMERICA , LLC Technical Journal 29012 DTC Diagnostic Trouble Codes Rows beginning with * are modified Note ! If using a printed copy of this Technical Journal , first check for the latest online version . Text DESCRIPTION : Leather on dashboard may come loose on small areas . PRODUCT MODIFICATION : The amount of glue used for fastening the leather has been increased and * finetuned . Process has been optimized and more measurements introduced . MATERIAL RETURN : Material for analysis can be requested in Vehicle Report . In other cases , follow normal routines . Vehicle Report : When submitting a Vehicle Report for a condition described in this TJ , use concern area ? Vehicle Report and sub concern area ? Support Not Needed ? with function group 8811 . Service : I

10167728

This is a Technical Journal: Washer system layout for identifying leakage points REF NO : ISSUING DEPARTMENT : CAR...

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MARKET : United States and Canada TJ 25153 Technical Service PARTNER : ISSUE DATE : STATUS DATE : 3 US 7510 Volvo Car USA 2016 - 03 - 17 2016 - 03 - 24 FUNC GROUP : FUNC DESC : 3634 Washer Page 1 of 24 Attachment File Name File Size TJ 25153 S60 MY11 - , V60 , S60 , V60CC.pdf 0.8349 MB TJ 25153 S80 MY07 - , V70 MY08 - , XC70 MY08 - . pdf 0.7857 MB TJ 25153 S90 ( 234 ) MY17 - . pdf 1.4623 MB TJ 25153 V90V90CC ( 235236 ) MY17 - . pdf 1.5192 MB TJ 25153 XC90 ( 256 ) MY16 - . pdf 2.1365 MB TJ 25153_XC60 . pdf 0.8801 MB Vehicle Type Eng Struc Week Type Eng Sales Body Gear Steer Model Year Plant Chassis range Desc Range 124 2007 - 9999 0000850 - 9999999 200605 - 999952 134 2011 - 9999 0000194 - 9999999 201020 - 999952 135 2008 - 9999 0000395 - 9999999 200720 - 999952 136 2008 - 9999 0000400 - 9999999 200720 - 999952 138 2016 - 9999 0000122 - 9999999 201345 - 999952 155 2015 - 9999 0001147 - 9999999 201035 - 999952 156 2009 - 9999 0000212 - 9999999 200835 - 999952 157 2016 - 9999 0000022 - 9999999 201450 - 999952 234 2017 - 9999 0000001 - 9999999 201617 - 999952 235 2017 - 9999 0000001 - 9999999 201617 - 999952 236 2017 - 9999 0000001 - 9999999 201617 - 999952 256 2016 - 9999 0000001 - 9999999 201505 - 999952 ? Right first time in Time ? Produced in the USA and available as an electronic document . Hard copy documents are printed in USA on recycled paper containing a minimum of 50 % wastepaper and 10 % post - consumer waste . 2016 VOLVO CAR USA , LLC Technical Journal 25153 CSC Customer Symptom Codes Code Description 1U Washer fluid reservoir / hoses / Leakage VST Operation Number DTC Diagnostic Trouble Codes Rows beginning with * are modified Note ! If using a printed copy of this Technical Journal , first check for the latest online version . Text DESCRIPTION : If leakage occurs in the washer system at any of the multiple

10167722

VOLVO CARS SERVICE AND PARTS BUSINESS Technical Journal TITLE : Vehicle type and platform identification REF NO :...

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ISSUING DEPARTMENT : CAR MARKET : United States and Canada TJ 19245 Technical Service PARTNER : ISSUE DATE : 3 US 7510 Volvo Cars North America YEAR MONTH DAY 2014 02 06 FUNC GROUP : FUNC DESC : 0 Publications Page 1 of 3 Attachment Vehicle Type Eng Struc Week Type Eng Sales Body Gear Steer Model Year Plant Chassis range Desc Range XXX 1927 - 9999 0000001 - 0999999 0 - 0 CSC Customer Symptom Codes Code Description 1C Administrative and Factory scheduled maintenance / Administrative and Factory scheduled maintenance DTC Diagnostic Trouble Codes Rows beginning with * are modified Note ! If using a printed copy of this Technical Journal , first check for the latest online version . Text In our Service Literature , a vehicle is often referred to by its ? type ? , not its ? model ? . For example the 1999 - 2006 Model Year S80 is type ? 184 ? . You may also see the designation , for example ? P2X ? . This is referring to a platform type or vehicle family . If a document states ? P1X ? or ? 5XX ? as an example , it will apply to all models within the platform type . ? 54X ? will apply to the ? 544 ? , ? 545 ? and ? 542 ? models . ? X ? represents variable data . ? Right first time in Time ? Produced in the USA and available as an electronic document . Hard copy documents are printed in USA on recycled paper containing a minimum of 50 % wastepaper and 10 % post - consumer waste . 2014 VOLVO CARS OF NORTH AMERICA , LLC Technical Journal 19245 Platform Model Type Model Years Comments P3 S80 124 2007 - V70 135 2008 - 2010 XC70 136 2008 - XC60 156 2010 - S60 134 2011 - V60 155 2015 - P2 S80 184 1999 - 2006 V70 285 2001 - 2007 XC70 295 2001 - 2007 S60 384 2001 - 2009 XC90 275 2003 - P1 S40 544 2004 - 2012 V50 545 2005 - 2012 C30 533 2007 - 2013 C70 542 2006 - 2013 X40 S40 644 2000 - 2004 V40 645 2000 - 2004 900 940 9

10155199

Technical Journal TITLE : Headlamp , Leak Test REF NO : ISSUING DEPARTMENT : CAR MARKET : United States TJ 17076...

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Technical Service PARTNER : ISSUE DATE : 3 US 7510 Volvo Cars North America YEAR MONTH DAY 2012 10 11 FUNC GROUP : FUNC DESC : 3521 Headlamp , complete Page 1 of 24 Attachment File Name File Size S80 - V70 - XC70 . pdf 0.5641 MB S60 - XC60 . pdf 0.5868 MB C30 - S40 - V50 - C70 . pdf 0.4175 MB XC90 . pdf 0.6020 MB Vehicle Type Eng Struc Week Type Eng Sales Body Gear Steer Model Year Plant Chassis range Desc Range 124 2007 - 9999 0000850 - 9999999 200605 - 999952 134 2011 - 9999 0000194 - 9999999 201020 - 999952 135 2008 - 2010 0000395 - 9999999 200720 - 999952 136 2008 - 9999 0000400 - 9999999 200720 - 999952 156 2010 - 9999 0000395 - 9999999 200720 - 999952 275 2003 - 9999 0000690 - 9999999 200232 - 999952 533 2007 - 9999 0000261 - 9999999 200637 - 999952 542 2006 - 9999 0000590 - 0999999 200549 - 999952 544 2004 - 2010 0000295 - 0999999 200339 - 999952 545 2004 - 2010 0000133 - 0999999 200347 - 999952 CSC Customer Symptom Codes Code Description W4 Headlights / Moisture / mist on inside of lens WG Headlights / Lens broken / chipped / cracked / distorted ? Fixed Right ? First Time ? Produced in the USA and available as an electronic document . Hard copy documents are printed in USA on recycled paper containing a minimum of 50 % wastepaper and 10 % post - consumer waste . 2012 VOLVO CARS OF NORTH AMERICA , LLC Technical Journal 17076 DTC Diagnostic Trouble Codes Text CSC = Customer Symptom Code DTC = Diagnostic Trouble Code Note ! If using a printed copy of this Retailer Technical Journal , first check for the latest online version . DESCRIPTION : The headlamp assembly may have condensation caused by moisture inside of lens . Some condensation is normal and not considered a defect . Automotive lamps are designed as an open system and atmospheric humidity can enter the lamp and also exit . The moisture disappears over a time period through the air v

10148806

This is a Technical Journal: In cases that the customer may experience hard or jerky shifts when shifting from gear...

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position N-D, please follow advice under service.

10146091

VOLVO CARS SERVICE AND PARTS BUSINESS Technical Journal TITLE : Vehicle type and platform identification REF NO :...

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ISSUING DEPARTMENT : CAR MARKET : United States and Canada TJ 19245 Technical Service PARTNER : ISSUE DATE : 3 US 7510 Volvo Cars North America YEAR MONTH DAY 2014 02 06 FUNC GROUP : FUNC DESC : 0 Publications Page 1 of 3 Attachment Vehicle Type Eng Struc Week Type Eng Sales Body Gear Steer Model Year Plant Chassis range Desc Range XXX 1927 - 9999 0000001 - 0999999 0 - 0 CSC Customer Symptom Codes Code Description 1C Administrative and Factory scheduled maintenance / Administrative and Factory scheduled maintenance DTC Diagnostic Trouble Codes Rows beginning with * are modified Note ! If using a printed copy of this Technical Journal , first check for the latest online version . Text In our Service Literature , a vehicle is often referred to by its ? type ? , not its ? model ? . For example the 1999 - 2006 Model Year S80 is type ? 184 ? . You may also see the designation , for example ? P2X ? . This is referring to a platform type or vehicle family . If a document states ? P1X ? or ? 5XX ? as an example , it will apply to all models within the platform type . ? 54X ? will apply to the ? 544 ? , ? 545 ? and ? 542 ? models . ? X ? represents variable data . ? Right first time in Time ? Produced in the USA and available as an electronic document . Hard copy documents are printed in USA on recycled paper containing a minimum of 50 % wastepaper and 10 % post - consumer waste . 2014 VOLVO CARS OF NORTH AMERICA , LLC Technical Journal 19245 Platform Model Type Model Years Comments P3 S80 124 2007 - V70 135 2008 - 2010 XC70 136 2008 - XC60 156 2010 - S60 134 2011 - V60 155 2015 - P2 S80 184 1999 - 2006 V70 285 2001 - 2007 XC70 295 2001 - 2007 S60 384 2001 - 2009 XC90 275 2003 - P1 S40 544 2004 - 2012 V50 545 2005 - 2012 C30 533 2007 - 2013 C70 542 2006 - 2013 X40 S40 644 2000 - 2004 V40 645 2000 - 2004 900 940 9

Brakes

6 bulletins
10234704

SPA Brake noise

10233249

DIM message ?Parking brake service required?

10167828

This is a Technical Journal: When sensitive information, like vehicle speed, brake usage, etc.

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(customer behavoiur information) of a car is required from Volvo Car Corporation from external sources, either of these two documents should be filled in and attached to the affected Vehicle Report. (External sources: Authority, Insurance companies, Rental companies, etc)

10157889

This is a Technical Journal: When sensitive information, like vehicle speed, brake usage, etc.

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(customer behavoiur information) of a car is required from Volvo Car Corporation from external sources, either of these two documents should be filled in and attached to the affected Vehicle Report. (External sources: Authority, Insurance companies, Rental companies, etc)

10156262

This is a Technical Journal: When sensitive information, like vehicle speed, brake usage, etc.

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(customer behavoiur information) of a car is required from Volvo Car Corporation from external sources, either of these two documents should be filled in and attached to the affected Vehicle Report. (External sources: Authority, Insurance companies, Rental companies, etc)

10128145

This is a Technical Journal: Brake vibrations due to lockable wheel screws

Fuel System

3 bulletins
11021929

This is a Technical Journal: AC evaporator repair, additional parts needed.

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Add resister in line jumper cable.

10249193

This is a Technical Journal: AC evaporator repair, additional parts needed.

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Add resister in line jumper cable.

10219300

Fuel Filters ( Primary and Secondary ) ( Backwards Compatible ) and Fuel Filter Housings

Hybrid & EV

3 bulletins
10197371

This is a Service Manager Bulletin : Volvo Electric Vehicle Technical De-Energization Permit to Work Form

10182494

This is a Service Manager Bulletin : Volvo Electric Vehicle Technical De-Energization Permit to Work Form

10182493

This is a Service Manager Bulletin : Volvo Electric Vehicle Technical De-Energization Permit to Work Form

Suspension

1 bulletin
10251328

CBR - Driveline Noise, Suspension Ride Height Too High, Suspension Will Not Exhaust - Chassis Built 2016w01 And Newer.

Steering

1 bulletin
10234688

Audio switches on steering wheel, no function