2016 Volvo Xc60 TSBs
351 Technical Service Bulletins across 17 categories
Categories
Other
59 bulletinsThis is a Technical Journal.
Read full bulletin
Vehicle type and platform identification.
This is a Technical Journal: Vehicle/Connectivity report checklist.
Read full bulletin
To provide timely and high-quality feedback to the appropriate department or factory
SiriusXM not Available
ERAD (Electric Rear Axle Drive) Bearing Noise
COMPLIMENTARY UPGRADE C00009 DESCRIPTION.
Rubber cushion
SiriusXM Tuner Replacement Process
Towbar TRM not responding
Expendable Items Parts List.
Part information for AMT input shaft repair kits and the shim kit that is required for repair.
ICUP/Google Built-In Diagnostic Operations
3G Network Sunset
VIDA QR Scanner Mobile App
News Letter 70
Volvo Chassis - Diagnostic Trouble Code ( DTC ) P05EB, Diagnostic And Repair Information - US14+OBD15 And US14+OBD16...
Read full bulletin
(Commonly Model Years 2016 And 2017)
Create PB with attached word doc.
This is a Technical Journal: Sensus Connect, Internet browser limitations.
Read full bulletin
Do not attempt to repair.
Mandatory Tool List bulletin: Volvo mandatory Special Tools are necessary for technicians to properly diagnose and repair Volvo cars.
Read full bulletin
They are used in development of Volvo labor operations and repair methods, and promote safety and quality repairs in a timely manner. Tools are classified as mandatory because associated repairs and/or diagnostics cannot be completed properly without them.
This is a Technical Journal: DTC CEM-U030141 with no customer symptom
Mandatory Tool List bulletin: Volvo mandatory Special Tools are necessary for technicians to properly diagnose and repair Volvo cars.
Read full bulletin
They are used in development of Volvo labor operations and repair methods, and promote safety and quality repairs in a timely manner. Tools are classified as mandatory because associated repairs and/or diagnostics cannot be completed properly without them.
This is a Technical Journal: P3 Internet maps search function not available
Mandatory Tool List bulletin: Volvo mandatory Special Tools are necessary for technicians to properly diagnose and repair Volvo cars.
Read full bulletin
They are used in development of Volvo labor operations and repair methods, and promote safety and quality repairs in a timely manner. Tools are classified as mandatory because associated repairs and/or diagnostics cannot be completed properly without them.
This is a Technical Journal: Oil in cooling system.
Read full bulletin
New cleaning method developed.
Please return stock of part number 31460615 tooth belt kit to your servicing distribution center.
Please return stock of part number 31664288 Decal Set to your servicing distribution center.
This is a Technical Journal: Replacing CEM or Recommunicating with a 'sleeping' vehicle
Please use attached file to create new version of bulletin.
Read full bulletin
Please remove original bulletin by same number dated 2/18/2010.
This is a Technical Journal: Replacing CEM or Recommunicating with a 'sleeping' vehicle
MIDTRONICS PSC-550S and PSC-700 VEHICLE POWER SUPPLY information
Please produce a Special Tool Bulletin using the attached draft copy.
Parts Bulletin TITLE: Parts Return: 31469071 Hose
This is a Technical Journal: Traffic Data Inop/Traffic Information Not Available.
Read full bulletin
First, retrieve the SiriusID from the vehicle Settings menu and have SiriusXM send a refresh signal down to the vehicle to ensure that the receiver is synchronized with their systems.
This is a Special Tool Bulletin: Newsletter 83 Mandatory Tools
This is a Technical Journal: No VIDA communication with vehicle
This is a Technical Journal: No Internet Connection With Car Modem/"SIM Card Not Inserted" message.
Read full bulletin
In order to restore the connectivity functions, the "Roaming" function must be activated in the vehicle menus.
Mandatory Tool List bulletin: Volvo mandatory Special Tools are necessary for technicians to properly diagnose and repair Volvo cars.
Read full bulletin
They are used in development of Volvo labor operations and repair methods, and promote safety and quality repairs in a timely manner. Tools are classified as mandatory because associated repairs and/or diagnostics cannot be completed properly without them.
This is a Technical Journal: Vehicle Key Not Found
This is a Technical Journal: No Internet Connection With Car Modem/"SIM Card Not Inserted" message.
Read full bulletin
In order to restore the connectivity functions, the "Roaming" function must be activated in the vehicle menus.
This is a Special Tool Bulletin: Newsletter 81 Mandatory Tools
This is a Parts Bulletin: Hazmat Return Transportation Documentation and requirements
This is a Technical Journal: Oil in cooling system.
Read full bulletin
New cleaning method developed.
This is a Technical Journal: No VIDA communication with vehicle
This is a Technical Journal: Vehicle Key Not Found
This is a Special Tool Bulletin: Newsletter 81 Mandatory Tools
This is a Parts Bulletin: Hazmat Return Transportation Documentation and requirements
This is a Technical Journal: Oil in cooling system.
Read full bulletin
New cleaning method developed.
This is a Technical Journal: No VIDA communication with vehicle
Please return stock of part number 31333888 Level Warner to your servicing distribution center.
MIDTRONICS PSC-550S and PSC-700 VEHICLE POWER SUPPLY information
This is a Special Tool Bulletin: Kits 33300313 and 33300315
MIDTRONICS PSC-550S and PSC-700 VEHICLE POWER SUPPLY information
This document is a Parts Bulletin: Please return stock of part number 31439968 Thermostat to your servicing...
Read full bulletin
Distribution Center.
Parts Return 976045 O-Ring.
Read full bulletin
O-Ring partnumber 976045 has been replaced by O-Ringpart number 30622784
There has been an increasing amount ofreports where users state that its not possibleto perform a vehicle readout when...
Read full bulletin
pressing ?Connect? There will be an error message asking the userif they wants to retry after an error messagesaying ?Error occurred during complete read out forVIN ?This error message is generic and could becaused by other problems
This Parts Bulletin was issued to PartsManagers, Please return stock of part number's 31406303, 31406318,...
Read full bulletin
31406321,31406654, 31406655 Stay to your servicingdistribution center. New versions are31476209, 31476210, 31476213, 31476185, 31476186
VIDA users are not able to check Operations & Packages An error message will be shown saying "Database error.
Read full bulletin
Please contact System Administrator"
The Volvo Technical Helpdesk (THD) is a central contact point available to authorized Volvo dealer technicians to assist...
Read full bulletin
with difficult to repair situations. If for some reason our technical experts cannot solve an issue directly, it will be escalated appropriately for further in-depth assistance to your local Field Technical specialist (FTS).
Blisters/bubbles may appear on the air ventsurfaces.
Read full bulletin
The blistering of the material is often causedby an air freshener applied directly to the airvents. Do not attach any sort of air freshenerdirectly on air vents.
THIS IS A TECHNICAL JOURNAL : WHEN PERFORMING THE CONNECTION OF THE VOLVO ON CALL MOBILE APP TO A SENSUS CONNECT CAR,...
Read full bulletin
THE SETUP PROCEDURE MAY FAIL DUE TO AN INCORRECT MODEM SETTING.
Engine
53 bulletinsCreaking noise from right engine pad
PHEV Intermittent Start of the Combustion Engine in Hybrid or Pure Mode
Extended Warranty P10186: VEP4 Oil Consumption Replace
Extended Warranty P10183: I5T Oil Consumption Replace
Extended Warranty P10206: I5T Oil Consumption Test
Extended Warranty P10186: VEP4 Oil Consumption Replace;
Oil Consumption Replace
Extended Warranty P10186: VEP4 Oil Consumption Replace
Extended Warranty P10183: I5T Oil Consumption Replace
4 Cylinder VEP engine: Castrol Edge Professional V 0W-20 Synthetic oil.
Extended Warranty P10186: VEP4 Oil Consumption Replace
Extended Warranty P10207: VEP4 Oil Consumption Test
Extended Warranty P10206: I5T Oil Consumption Test
Extended Warranty P10186: VEP4 Oil Consumption Replace
Extended Warranty P10183: I5T Oil Consumption Replace
Extended Warranty P10183: I5T Oil Consumption Replace
Engine Control Module (EMS) Software (MSW) Information August 2022; Improvement List (Change Log) - US21+OBD22 (13L...
Read full bulletin
VGT, TC) And US17+OBD22 (11L) Emissions
Noise from timing belt during idling.
VIDA = Vehicle Information and Diagnostics for Aftersales If the rear window electric sun curtain stops working, it can...
Read full bulletin
be due to glue residues inside the sun curtain motor.
This is a Technical Journal: High oil consumption.
Read full bulletin
Engine 61
This is a Technical Journal: 4 Cylinder VEP engine: Castrol Edge Professional V 0W-20 Synthetic oil.
VOLVO CAR SERVICE AND PARTS BUSINESS Technical Journal TITLE : Drive - E : Low oil level message in Driver Information...
Read full bulletin
Module ( DIM ) REF NO : ISSUING DEPARTMENT : CAR MARKET : United States and Canada TJ 31216 Technical Service PARTNER : ISSUE DATE : STATUS DATE : 3 US 7510 Volvo Car USA 2016 - 04 - 13 2016 - 04 - 21 FUNC GROUP : FUNC DESC : 2200 Lubricating and oil system Page 1 of 10 Attachment File Name File Size TJ 31216 . pdf 3.6904 MB Vehicle Type Eng Struc Week Type Eng Sales Body Gear Steer Model Year Plant Chassis range Desc Range 1XX 26 2015 - 2016 0000001 - 9999999 201346 - 201604 1XX 40 2015 - 2016 0000001 - 9999999 201346 - 201604 CSC Customer Symptom Codes Code Description AZ Lubrication and oil system / Excessive oil consumption BU Lubrication and oil system / Incorrect fluid level 7G Text window and warning symbol / Yellow symbol and text message EA Text window and warning symbol / Red symbol and text message VST Operation Number VST Operation Number Description 98623 - 2 Pistons replace acc . to TJ31216 ? Right first time in Time ? Produced in the USA and available as an electronic document . Hard copy documents are printed in USA on recycled paper containing a minimum of 50 % wastepaper and 10 % post - consumer waste . 2016 VOLVO CAR USA , LLC Technical Journal 31216 DTC Diagnostic Trouble Codes Text DESCRIPTION : If an engine still has a high level of oil consumption despite following TJ30087 , follow the actions described under SERVICE . SERVICE : From engine serial number : 1501327 , engines have been modified from engine factory . For service : Change to new pistons + piston rings according the attached service method . VEHICLE REPORT : Yes , please submit a Vehicle Report if the service solution described in this TJ has no effect . Use concern area ? Vehicle Report ? and sub concern area ? Support not needed ? , use function group 2200 . To view TJ attachment continue to next page . This TJ has one attachment . Page 2 of 10 201
This is a Technical Journal: A whining or rattling sound may appear when revving up the engine.
Read full bulletin
( see attached sample files ). The sound may come from the balance shaft which is fitted in the oil sump area where the noise is most concentrated. A new design of the balance shaft is planned to be introduced 2018-Q2. Replace the balance shaft according the instructions in VIDA. Note: It's extremely important to adjust the new balance shaft with the correct tools according the instructions otherwise the sound may occur again in a short mileage.
VOLVO CAR SERVICE AND PARTS BUSINESS Technical Journal TITLE : Drive - E : Low oil level message in Driver Information...
Read full bulletin
Module ( DIM ) REF NO : ISSUING DEPARTMENT : CAR MARKET : United States and Canada TJ 31216 Technical Service PARTNER : ISSUE DATE : STATUS DATE : 3 US 7510 Volvo Car USA 2016 - 04 - 13 2016 - 04 - 21 FUNC GROUP : FUNC DESC : 2200 Lubricating and oil system Page 1 of 10 Attachment File Name File Size TJ 31216 . pdf 3.6904 MB Vehicle Type Eng Struc Week Type Eng Sales Body Gear Steer Model Year Plant Chassis range Desc Range 1XX 26 2015 - 2016 0000001 - 9999999 201346 - 201604 1XX 40 2015 - 2016 0000001 - 9999999 201346 - 201604 CSC Customer Symptom Codes Code Description AZ Lubrication and oil system / Excessive oil consumption BU Lubrication and oil system / Incorrect fluid level 7G Text window and warning symbol / Yellow symbol and text message EA Text window and warning symbol / Red symbol and text message VST Operation Number VST Operation Number Description 98623 - 2 Pistons replace acc . to TJ31216 ? Right first time in Time ? Produced in the USA and available as an electronic document . Hard copy documents are printed in USA on recycled paper containing a minimum of 50 % wastepaper and 10 % post - consumer waste . 2016 VOLVO CAR USA , LLC Technical Journal 31216 DTC Diagnostic Trouble Codes Text DESCRIPTION : If an engine still has a high level of oil consumption despite following TJ30087 , follow the actions described under SERVICE . SERVICE : From engine serial number : 1501327 , engines have been modified from engine factory . For service : Change to new pistons + piston rings according the attached service method . VEHICLE REPORT : Yes , please submit a Vehicle Report if the service solution described in this TJ has no effect . Use concern area ? Vehicle Report ? and sub concern area ? Support not needed ? , use function group 2200 . To view TJ attachment continue to next page . This TJ has one attachment . Page 2 of 10 201
VOLVO CARS SERVICE AND PARTS BUSINESS Technical Journal TITLE : Drive - E Thermostat DTCs stored in Engine Control...
Read full bulletin
Module ( ECM )
VOLVO CARS SERVICE AND PARTS BUSINESS Technical Journal TITLE : Drive - E Thermostat DTCs stored in Engine Control...
Read full bulletin
Module ( ECM )
This is a Technical Journal: Customer may experience a low oil level warning in DIM and /or oil leakage from the engine.
Read full bulletin
The oil may leak due to a crack in the plug from the VVT pulley Replace both plugs in both VVT-pulleys according to the attached instruction. Plug PN:31375877 If the timing belt is effected with oil , replace the timing belt according to VIDA instructions.
This is a Technical Journal: Customer may experience a low oil level warning in DIM and /or oil leakage from the engine.
Read full bulletin
The oil may leak due to a crack in the plug from the VVT pulley Replace both plugs in both VVT-pulleys according to the attached instruction. Plug PN:31375877 If the timing belt is effected with oil , replace the timing belt according to VIDA instructions.
VOLVO CARS SERVICE AND PARTS BUSINESS Service Manager Bulletin TITLE : The Volvo Replacement Part Lifetime Warranty...
Read full bulletin
GROUP : NO : ISSUING DEPARTMENT : CAR MARKET : Warranty United States 00 342 REFERENCE BULLETINS : DATE : YEAR MONTH DAY SERVICE SERVICE WARRANTY 2015 06 09 MANAGER WRITER ADMINISTRATOR Service Personnel : Read and initial Page 1 of 3 THE VOLVO REPLACEMENT PARTS LIFETIME WARRANTY CUSTOMER OFFER To further enhance the Volvo?s ownership experience , Volvo Cars of North America LLC . is offering the Volvo Replacement Parts Lifetime Warranty . Volvo warrants to the original retail purchaser of each new genuine Volvo replacement part ( excluding accessories and consumable parts as listed below ) that such part installed at an authorized Volvo dealer will be free from defects in material or workmanship . This would exclude any outside influence . This warranty is nontransferable . COVERAGE As part of the vehicle?s normal service and maintenance requirements , certain parts need to be replaced due to wear and tear . Those parts are excluded from the Volvo replacement part lifetime warranty . These parts include , but may not be limited to , the following : ? Batteries ? Rotors ( excluding run out ) ? Batteries for remote keyless entry ? Wiper blades ? Timing Belts ? Spark Plugs ? Filters ? Clutch lining ? Fuses ? Floor mats ? Belts ? Upholstery / rugs . ? Brake pads ? Tires ( See Tire manufacturers warranty ) ? Right first time in Time ? Produced in the USA and available as an electronic document . Hard copy documents are printed in USA on recycled paper containing a minimum of 50 % wastepaper and 10 % post - consumer waste . 2015 VOLVO CARS OF NORTH AMERICA , LLC Service Manager Bulletin 00 - 342 DISCONTINUED PARTS In situations where the genuine Volvo replacement part previously purchased and installed at a Volvo dealer are discontinued your Aftersales Market Manager will assist in finding an aftermarket alternative .
This is a Technical Journal: High oil consumption.
Read full bulletin
Engine 61
This is a Technical Journal: High oil consumption.
Read full bulletin
Engine 61
This is a Technical Journal: High oil consumption.
Read full bulletin
Engine 61
VOLVO CARS SERVICE AND PARTS BUSINESS Technical Journal TITLE : Vehicle type and platform identification REF NO :...
Read full bulletin
ISSUING DEPARTMENT : CAR MARKET : United States and Canada TJ 19245 Technical Service PARTNER : ISSUE DATE : 3 US 7510 Volvo Cars North America YEAR MONTH DAY 2014 02 06 FUNC GROUP : FUNC DESC : 0 Publications Page 1 of 3 Attachment Vehicle Type Eng Struc Week Type Eng Sales Body Gear Steer Model Year Plant Chassis range Desc Range XXX 1927 - 9999 0000001 - 0999999 0 - 0 CSC Customer Symptom Codes Code Description 1C Administrative and Factory scheduled maintenance/Administrative and Factory scheduled maintenance DTC Diagnostic Trouble Codes Rows beginning with * are modified Note ! If using a printed copy of this Technical Journal, first check for the latest online version. Text In our Service Literature, a vehicle is often referred to by its ?type ?, not its ?model ?. For example the 1999 - 2006 Model Year S80 is type ?184? You may also see the designation, for example ?P2X?. This is referring to a platform type or vehicle family. If a document states ?P1X? or ?5XX? as an example, it will apply to all models within the platform type. ?54X? will apply to the ?544?, ?545? and ?542? models. ?X? represents variable data. ?Right first time in Time? Produced in the USA and available as an electronic document . Hard copy documents are printed in USA on recycled paper containing a minimum of 50% wastepaper and 10% post - consumer waste . 014 VOLVO CARS OF NORTH AMERICA, LLC Technical Journal 19245 Platform Model Type Model Years Comments P3 S80 124 2007 - V70 135 2008 - 2010 XC70 136 2008 - XC60 156 2010 - S60 134 2011 - V60 155 2015 - P2 S80 184 1999 - 2006 V70 285 2001 - 2007 XC70 295 2001 - 2007 S60 384 2001 - 2009 XC90 275 2003 - P1 S40 544 2004 - 2012 V50 545 2005 - 2012 C30 533 2007 - 2013 C70 542 2006 - 2013 X40 S40 644 2000 - 2004 V40 645 2000 - 2004 900 940 944 1991 - 1995 four cylinder, four door 940
VOLVO CAR SERVICE AND PARTS BUSINESS Technical Journal TITLE : Drive - E : Low oil level message in Driver Information...
Read full bulletin
Module ( DIM ) REF NO : ISSUING DEPARTMENT : CAR MARKET : United States and Canada TJ 31216 Technical Service PARTNER : ISSUE DATE : STATUS DATE : 3 US 7510 Volvo Car USA 2016 - 04 - 13 2016 - 04 - 21 FUNC GROUP : FUNC DESC : 2200 Lubricating and oil system Page 1 of 10 Attachment File Name File Size TJ 31216 . pdf 3.6904 MB Vehicle Type Eng Struc Week Type Eng Sales Body Gear Steer Model Year Plant Chassis range Desc Range 1XX 26 2015 - 2016 0000001 - 9999999 201346 - 201604 1XX 40 2015 - 2016 0000001 - 9999999 201346 - 201604 CSC Customer Symptom Codes Code Description AZ Lubrication and oil system / Excessive oil consumption BU Lubrication and oil system / Incorrect fluid level 7G Text window and warning symbol / Yellow symbol and text message EA Text window and warning symbol / Red symbol and text message VST Operation Number VST Operation Number Description 98623 - 2 Pistons replace acc . to TJ31216 ? Right first time in Time ? Produced in the USA and available as an electronic document . Hard copy documents are printed in USA on recycled paper containing a minimum of 50 % wastepaper and 10 % post - consumer waste . 2016 VOLVO CAR USA , LLC Technical Journal 31216 DTC Diagnostic Trouble Codes Text DESCRIPTION : If an engine still has a high level of oil consumption despite following TJ30087 , follow the actions described under SERVICE . SERVICE : From engine serial number : 1501327 , engines have been modified from engine factory . For service : Change to new pistons + piston rings according the attached service method . VEHICLE REPORT : Yes , please submit a Vehicle Report if the service solution described in this TJ has no effect . Use concern area ? Vehicle Report ? and sub concern area ? Support not needed ? , use function group 2200 . To view TJ attachment continue to next page . This TJ has one attachment . Page 2 of 10 201
This is a quality bulletin.
Read full bulletin
Volvo Car USA LLC on behalf of Volvo Car Corporation, has decided to launch Service Action S29842 on certain model year 2015 ? 2016 XC60, S60, V60, S80, V70XC & 2016 XC90 vehicles. Volvo has identified that the spark plugs may crack due to abnormal combustion. The corrective action is replacement of the spark plugs with a new and improved design, per the VIDA instructions located in the VIDA path below. Information ? Repair - Removal, Replacement and Installation - 2 Engine With Mountings and Equipment, - 281 Ignition Coil, Spark Plug, Ignition Cable - Spark Plugs Note: If a scheduled vehicle maintenance service that requires spark plug replacement is performed with this service action, the vehicle owner should not be charged for the spark plug replacement. Please follow the scheduled vehicle maintenance service intervals for spark plug replacement regardless of when this service action is performed.
This is a quality bulletin.
Read full bulletin
Volvo Car USA LLC on behalf of Volvo Car Corporation, has decided to launch Service Action S29842 on certain model year 2015 ? 2016 XC60, S60, V60, S80, V70XC & 2016 XC90 vehicles. Volvo has identified that the spark plugs may crack due to abnormal combustion. The corrective action is replacement of the spark plugs with a new and improved design, per the VIDA instructions located in the VIDA path below. Information ? Repair - Removal, Replacement and Installation - 2 Engine With Mountings and Equipment, - 281 Ignition Coil, Spark Plug, Ignition Cable - Spark Plugs Note: If a scheduled vehicle maintenance service that requires spark plug replacement is performed with this service action, the vehicle owner should not be charged for the spark plug replacement. Please follow the scheduled vehicle maintenance service intervals for spark plug replacement regardless of when this service action is performed.
This is a quality bulletin.
Read full bulletin
Volvo Car USA LLC on behalf of Volvo Car Corporation, has decided to launch Service Action S29842 on certain model year 2015 ? 2016 XC60, S60, V60, S80, V70XC & 2016 XC90 vehicles. Volvo has identified that the spark plugs may crack due to abnormal combustion. The corrective action is replacement of the spark plugs with a new and improved design, per the VIDA instructions located in the VIDA path below. Information ? Repair - Removal, Replacement and Installation - 2 Engine With Mountings and Equipment, - 281 Ignition Coil, Spark Plug, Ignition Cable - Spark Plugs Note: If a scheduled vehicle maintenance service that requires spark plug replacement is performed with this service action, the vehicle owner should not be charged for the spark plug replacement. Please follow the scheduled vehicle maintenance service intervals for spark plug replacement regardless of when this service action is performed.
This is a quality bulletin.
Read full bulletin
Volvo Car USA LLC on behalf of Volvo Car Corporation, has decided to launch Service Action S29842 on certain model year 2015 ? 2016 XC60, S60, V60, S80, V70XC & 2016 XC90 vehicles. Volvo has identified that the spark plugs may crack due to abnormal combustion. The corrective action is replacement of the spark plugs with a new and improved design, per the VIDA instructions located in the VIDA path below. Information ? Repair - Removal, Replacement and Installation - 2 Engine With Mountings and Equipment, - 281 Ignition Coil, Spark Plug, Ignition Cable - Spark Plugs Note: If a scheduled vehicle maintenance service that requires spark plug replacement is performed with this service action, the vehicle owner should not be charged for the spark plug replacement. Please follow the scheduled vehicle maintenance service intervals for spark plug replacement regardless of when this service action is performed.
This is a Technical Journal: Customer may experience a low oil level warning in DIM and /or oil leakage from the engine.
Read full bulletin
The oil may leak due to a crack in the plug from the VVT pulley Replace both plugs in both VVT-pulleys according to the attached instruction. Plug PN:31375877 If the timing belt is effected with oil , replace the timing belt according to VIDA instructions.
This is a Technical Journal: A whining or rattling sound may appear when revving up the engine.
Read full bulletin
( see attached sample files ). The sound may come from the balance shaft which is fitted in the oil sump area where the noise is most concentrated. A new design of the balance shaft is planned to be introduced 2018-Q2. Replace the balance shaft according the instructions in VIDA. Note: It's extremely important to adjust the new balance shaft with the correct tools according the instructions otherwise the sound may occur again in a short mileage.
This is a Technical Journal: A whining or rattling sound may appear when revving up the engine.
Read full bulletin
( see attached sample files ). The sound may come from the balance shaft which is fitted in the oil sump area where the noise is most concentrated. A new design of the balance shaft is planned to be introduced 2018-Q2. Replace the balance shaft according the instructions in VIDA. Note: It's extremely important to adjust the new balance shaft with the correct tools according the instructions otherwise the sound may occur again in a short mileage.
This is a Technical Journal: Customer may experience a low oil level warning in DIM and /or oil leakage from the engine.
Read full bulletin
The oil may leak due to a crack in the plug from the VVT pulley Replace both plugs in both VVT-pulleys according to the attached instruction. Plug PN:31375877 If the timing belt is effected with oil , replace the timing belt according to VIDA instructions.
VOLVO CAR SERVICE AND PARTS BUSINESS Technical Journal TITLE : Drive - E : Low oil level message in Driver Information...
Read full bulletin
Module ( DIM ) REF NO : ISSUING DEPARTMENT : CAR MARKET : United States and Canada TJ 31216 Technical Service PARTNER : ISSUE DATE : STATUS DATE : 3 US 7510 Volvo Car USA 2016 - 04 - 13 2016 - 04 - 21 FUNC GROUP : FUNC DESC : 2200 Lubricating and oil system Page 1 of 10 Attachment File Name File Size TJ 31216 . pdf 3.6904 MB Vehicle Type Eng Struc Week Type Eng Sales Body Gear Steer Model Year Plant Chassis range Desc Range 1XX 26 2015 - 2016 0000001 - 9999999 201346 - 201604 1XX 40 2015 - 2016 0000001 - 9999999 201346 - 201604 CSC Customer Symptom Codes Code Description AZ Lubrication and oil system / Excessive oil consumption BU Lubrication and oil system / Incorrect fluid level 7G Text window and warning symbol / Yellow symbol and text message EA Text window and warning symbol / Red symbol and text message VST Operation Number VST Operation Number Description 98623 - 2 Pistons replace acc . to TJ31216 ? Right first time in Time ? Produced in the USA and available as an electronic document . Hard copy documents are printed in USA on recycled paper containing a minimum of 50 % wastepaper and 10 % post - consumer waste . 2016 VOLVO CAR USA , LLC Technical Journal 31216 DTC Diagnostic Trouble Codes Text DESCRIPTION : If an engine still has a high level of oil consumption despite following TJ30087 , follow the actions described under SERVICE . SERVICE : From engine serial number : 1501327 , engines have been modified from engine factory . For service : Change to new pistons + piston rings according the attached service method . VEHICLE REPORT : Yes , please submit a Vehicle Report if the service solution described in this TJ has no effect . Use concern area ? Vehicle Report ? and sub concern area ? Support not needed ? , use function group 2200 . To view TJ attachment continue to next page . This TJ has one attachment . Page 2 of 10 201
This document is a Technical Journal: If the vehicle is equipped with electrical parkingbrake (EPB) it is required to...
Read full bulletin
retract the rearcaliper brake pistons by a special servicecommand in VIDA when replacing the rear brake pads. It may happen that the brakepistons does not retract. if it does not retract follow instructions provided in this TJ.
This is a Technical Journal: Customer may experience a low oil levelwarning in DIM and /or oil leakage from...
Read full bulletin
theengine.The oil may leak due to a crack in the plugfrom the VVT pulley Replace both plugs in both VVT-pulleysaccording to the attached instruction. Plug PN:31375877 If the timing belt is effected with oil , replacethe timing belt according to VIDA instructions.
If oil leakage is suspected from the steering gear, make sure it is oil leakage and not contamination (which can appear...
Read full bulletin
as leakage), an inspection needs to be performed . If confirmed there is oil leakage in the bellows, replace the steering gear according to VIDA.
All new Volvo engines leave the factory filledwith Castrol EDGE Professional as an integral part of their delivery of...
Read full bulletin
high performance.Castrol EDGE Professional?s outstandingperformance has made it the oil of choice forVolvo and is the only Volvo recommendedengine oil.
VOLVO CARS SERVICE AND PARTS BUSINESS TECHNICAL JOURNAL TITLE: DRIVE - E THERMOSTAT DTCS STORED IN ENGINE CONTROL MODULE...
Read full bulletin
( ECM ) REF NO: ISSUING DEPARTMENT : CAR MARKET : UNITED STATES AND CANADA TJ 30268 TECHNICAL SERVICE PARTNER: ISSUE DATE : STATUS DATE : 3 US 7510 VOLVO CARS NORTH AMERICA 2015 - 05 - 14 2015 - 11 - 30 FUNC GROUP : FUNC DESC : 2627 THERMOSTAT PAGE 1 OF 2 ATTACHMENT VEHICLE TYPE ENG STRUC WEEK TYPE ENG SALES BODY GEAR STEER MODEL YEAR PLANT CHASSIS RANGE DESC RANGE 124 26 B4204T12 2015 - 2015 - 201346 - 201516 124 40 B4204T11 2015 - 2015 - 201346 - 201516 134 26 B4204T12 2015 - 2015 - 201346 - 201516 134 49 B4204T9 2015 - 2015 - 201346 - 201516 13X 40 B4204T11 2015 - 2015 - 201346 - 201516 15X 26 B4204T12 2015 - 2015 - 201346 - 201516 15X 40 B4204T11 2015 - 2015 - 201346 - 201516 15X 40 B4204T11 2015 - 2015 - 201346 - 201516 15X 40 B4204T11 2015 - 2015 - 201346 - 201516 15X 40 B4204T11 2015 - 2015 - 201346 - 201516 15X 49 B4204T9 2015 - 2015 - 201346 - 201516 256 2016 - 2016 - 201505 - 201516 CSC CUSTOMER SYMPTOM CODES CODE DESCRIPTION 3L TECHNICIAN INFORMATION / REPAIR INFORMATION / NOT FOR WARRANTY USE RIGHT FIRST TIME IN TIME PRODUCED IN THE USA AND AVAILABLE AS AN ELECTRONIC DOCUMENT . HARD COPY DOCUMENTS ARE PRINTED IN USA ON RECYCLED PAPER CONTAINING A MINIMUM OF 50% WASTEPAPER AND 10% POST - CONSUMER WASTE . 2015 VOLVO CARS OF NORTH AMERICA, LLC TECHNICAL JOURNAL 30268 VST OPERATION NUMBER VST OPERATION NUMBER DESCRIPTION 26214-2 THERMOSTAT REPLACE 36001-2 DTC READ / RESET/KNOWN DTC WITH VIDA DTC DIAGNOSTIC TROUBLE CODES CONTROL MODULE CODE FAULT TYPE ECM P059700 PERMANENT ECM P059800 PERMANENT ECM P059900 PERMANENT ECM P059700 INTERMITTENT ECM P059800 INTERMITTENT ECM P059900 INTERMITTENT TEXT DESCRIPTION : IF ANY OF ABOVE DTC' S ARE SET IN THE ECM FOR THE PRE-HEATED THERMOSTAT IN THE COOLING SYSTEM , FOLLOW ADVICE UNDER SERVICE . PRODUCT MODIFICATION : N / A . MATERIAL RETURN : YES , ONLY IF REQUESTED VIA THE VEHICLE
THIS IS A TECHNICAL JOURNAL: CUSTOMER MAY EXPERIENCE A LOW OIL LEVEL WARNING IN DIM AND /OR OIL LEAKAGE FROM THE ENGINE.
Read full bulletin
THE OIL MAY LEAK DUE TO A CRACK IN THE PLUG FROM THE VVT PULLEY REPLACE BOTH PLUGS IN BOTH VVT-PULLEYS ACCORDING TO THE ATTACHED INSTRUCTION. PLUG PN:31375877 IF THE TIMING BELT IS EFFECTED WITH OIL , REPLACE THE TIMING BELT ACCORDING TO VIDA INSTRUCTIONS.
THIS IS A TECHNICAL JOURNAL : IF AN ENGINE STILL HAS A HIGH LEVEL OF OIL CONSUMPTION DESPITE FOLLOWING TJ30087, FOLLOW...
Read full bulletin
THE ACTIONS DESCRIBED UNDER SERVICE.
THIS IS A TECHNICAL JOURNAL : WHEN ANY REPAIR IS MADE ON ENGINE COOLING SYSTEM, MAKE SURE THAT THE VOLVO SPECIAL TOOL...
Read full bulletin
P/N 9512957 COOLANT FILLING EQUIPMENT IS USED, IN ORDER TO PREVENT FUTURE OVER TEMPERATURE DAMAGE ON ENGINE.
Noise from timing belt during idling DESCRIPTION: Noise from the timing belt may occur on new cars when the engine is idling.
Read full bulletin
Check attached sound file for reference. SERVICE: Do not replace any parts! Perform a re-adjusting of the timing belt tension according the attached instruction.
Drive-E: Low oil level message in Driver Information Module (DIM) Lubrication and oil system/Excessive oil consumption ...
Read full bulletin
Lubrication and oil system/Incorrect fluid level Text window and warning symbol/Yellow symbol and text message Text window and warning symbol/Red symbol and text message
Software & Calibration
46 bulletinsVolvo Cars USA LLC and Volvo Car Canada LTD on behalf of the Volvo Car Corporation has decided to launch Service Action...
Read full bulletin
S10303 on certain model year 2025 EX90 vehicles. Volvo Car Investigations have identified that there is a pairing issue with the key fob. As a result, there is a possibility that the customers key fob is not paired to the vehicle. The corrective action is to download SP Software. S10303 affects 151 vehicles in the U.S and 5 in Canada.
Volvo Cars USA LLC and Volvo Car Canada LTD on behalf of the Volvo Car Corporation has decided to launch Service Action...
Read full bulletin
S10303 on certain model year 2025 EX90 vehicles. Volvo Car Investigations have identified that there is a pairing issue with the key fob. As a result, there is a possibility that the customers key fob is not paired to the vehicle. The corrective action is to download SP Software. S10303 affects 151 vehicles in the U.S and 5 in Canada.
This is a Technical Journal: Software Upgrade / Download Guide.
Read full bulletin
If one control unit is upgraded and not all, it may result in various problems.
Information about valid Software partnumbers to order and download Software for "PDS" Pre-Delivery Service
Updated Chassis Range.
Software upgrade.
Software upgrade.
Perform a software upgrade in accordance with TJ 31543.
New Software Products (SP) have been developed to convert a Care Key to a standard key.
This is a Service Manager Bulletin: Service 2.0 Software & Total Upgrade Reminder
This is a Service Manager Bulletin: Service 2.0 Software & Total Upgrade Reminder
Software Installation Policy changes.
This is a Technical Journal: This Journal is a guide for performing Software Downloads.
Read full bulletin
Service: *See guide updated Oct. 12, 2016 for relevant P5/SPA Software Download information: P5_SPA_SW_Guide.pdf See VIDA Software tab for all other vehicles.The attached checklists can be used for restoring customer settings, where applicable.
Software Installation Policy changes.
This is a Technical Journal: This Journal is a guide for performing Software Downloads.
Read full bulletin
Service: *See guide updated Oct. 12, 2016 for relevant P5/SPA Software Download information: P5_SPA_SW_Guide.pdf See VIDA Software tab for all other vehicles.The attached checklists can be used for restoring customer settings, where applicable.
Service Product Journal TITLE: Message shown while trying to add software part number manually in VIDA
Software Installation Policy changes.
This is a Technical Journal: This Journal is a guide for performing Software Downloads.
Read full bulletin
Service: *See guide updated Oct. 12, 2016 for relevant P5/SPA Software Download information: P5_SPA_SW_Guide.pdf See VIDA Software tab for all other vehicles.The attached checklists can be used for restoring customer settings, where applicable.
This is a Service Managers Bulletin: Volvo Cars is constantly developing the in-car systems and the services offered to...
Read full bulletin
customers, so that their cars give them the best experience possible . As of May 13th, 2019, when the software in your customer's vehicle is updated via Service 2.0 or Total Upgrade (TJ 31543), the customer will have access to the functions and improvements
This is a Service Managers Bulletin: Volvo Cars is constantly developing the in-car systems and the services offered to...
Read full bulletin
customers, so that their cars give them the best experience possible . As of May 13th, 2019, when the software in your customer's vehicle is updated via Service 2.0 or Total Upgrade (TJ 31543), the customer will have access to the functions and improvements
Software Installation Policy changes - Canada
Software Installation Policy changes.
Software Installation Policy changes - Canada
Software Installation Policy changes.
This is a Technical Journal: This Journal is a guide for performing Software Downloads.
Read full bulletin
Service: *See guide updated Oct. 12, 2016 for relevant P5/SPA Software Download information: P5_SPA_SW_Guide.pdf See VIDA Software tab for all other vehicles.The attached checklists can be used for restoring customer settings, where applicable.
Software Installation Policy changes - Canada
Software Installation Policy changes.
Software Installation Policy changes - Canada
Software Installation Policy changes.
Software Installation Policy changes - Canada
Software Installation Policy changes.
Software Installation Policy changes - Canada
This is a Technical Journal: This Journal is a guide for performing Software Downloads.
Read full bulletin
Service: *See guide updated Oct. 12, 2016 for relevant P5/SPA Software Download information: P5_SPA_SW_Guide.pdf See VIDA Software tab for all other vehicles.The attached checklists can be used for restoring customer settings, where applicable.
Software Installation Policy changes - Canada
Software Installation Policy changes.
Software Installation Policy changes - Canada
This is a Technical Journal: This Journal is a guide for performing Software Downloads.
Read full bulletin
Service: *See guide updated Oct. 12, 2016 for relevant P5/SPA Software Download information: P5_SPA_SW_Guide.pdf See VIDA Software tab for all other vehicles.The attached checklists can be used for restoring customer settings, where applicable.
This is a Technical Journal: Configuration Test Software
This is a Technical Journal: P3 Software Download Guide.
Read full bulletin
Download software according to instructions.
This is a Technical Journal: This Journal is a guide for performing Software Downloads.
Read full bulletin
Service: *See guide updated Oct. 12, 2016 for relevant P5/SPA Software Download information: P5_SPA_SW_Guide.pdf See VIDA Software tab for all other vehicles.The attached checklists can be used for restoring customer settings, where applicable.
This document is a Technical Journal: Information about valid Software partnumbers to order and download Software for...
Read full bulletin
"PDS" Pre-Delivery Service
Below error message may be shown in VIDA when selecting the Software tab in VIDA.
Read full bulletin
With this message, it will not be possible to purchase Software Products. "124 - Client ID is not registered"
Information about valid Software partnumbersto order and download Software for "PDS" Pre-Delivery Service
THIS IS A TECHNICAL JOURNAL: THIS JOURNAL IS A GUIDE FOR PERFORMING SOFTWARE DOWNLOADS.
Read full bulletin
SERVICE: *SEE GUIDE UPDATED OCT. 12, 2016 FOR RELEVANT P5/SPA SOFTWARE DOWNLOAD INFORMATION: P5_SPA_SW_GUIDE.PDF SEE VIDA SOFTWARE TAB FOR ALL OTHER VEHICLES.THE ATTACHED CHECKLISTS CAN BE USED FOR RESTORING CUSTOMER SETTINGS, WHERE APPLICABLE.
THIS IS A TECHNICAL JOURNAL: IT IS PROVIDED AS AGUIDE FOR PERFORMING SOFTWARE DOWNLOADS.
Read full bulletin
FOLLOW INSTRUCTIONS PROVIDED FOR PROPER SOFTWAREDOWNLOADS BY YEAR AND MODEL.
THIS IS A TECHNICAL JOURNAL: IT IS PROVIDED AS A GUIDE FOR PERFORMING SOFTWARE DOWNLOADS.
Read full bulletin
FOLLOW INSTRUCTIONS PROVIDED FOR PROPER SOFTWARE DOWNLOADS BY YEAR AND MODEL.
Electrical
41 bulletinsThis is a Technical Journal: Remote connection, BOMGAR application.
Read full bulletin
Before joining a remote session: Connect a suitable battery maintainer/charger and verify that the battery voltage indicated in VIDA is between 12.5V and 14.9V. Connect to the vehicle over a wired connection using a VOE (Volvo OBD to Ethernet) adapter and perform a NEW vehicle readout.
This is a Technical Journal: Remote connection, BOMGAR application.
Read full bulletin
Before joining a remote session: Connect a suitable battery maintainer/charger and verify that the battery voltage indicated in VIDA is between 12.5V and 14.9V. Connect to the vehicle over a wired connection using a VOE (Volvo OBD to Ethernet) adapter and perform a NEW vehicle readout.
This is a Technical Journal: SiriusXM not Available.
Read full bulletin
Perform an update of the RDAR (Sirius Tuner Module) by downloading an RDAR upgrade with VIDA.
This is a Technical Journal: VIDA Main battery diagnostic - Prompted to charge battery a second time.
Read full bulletin
Use had held tester.
This is a Technical Journal: 12V Battery Testing Method
This is a Technical Journal.
Read full bulletin
Recovering control modules stuck in not responding after failed SW download. Connect VIDA to read-out the car. Follow steps outlined in this TJ.
If the vehicle is equipped with indirect tire pressure monitoring sensors (I-TPMS) (VDN codes: PU02, PU03, PU04), and...
Read full bulletin
there is a warning message in the DIM about Low tire pressure and DTC BCM-C007768, follow advice under Service.
Drive-E: Low oil level message in Driver Information Module (DIM)
The Deutronic DBL-1200 is an advanced battery maintainer/charger with the flexibility to be updated as products and...
Read full bulletin
repair methods evolve.
Battery Charger/maintainer requirement
Shipping and Handling of Volvo Lithium-ion 48V Mild Hybrid Battery to Global Battery Solutions (GBS)
Drive-E: Low oil level message in driver information Module (DIM)
This is a Technical Journal: Creaking noise from Steering Wheel Module
This is a Technical Journal: Swapping control modules from vehicle to vehicle for diagnostics should be avoided.
Read full bulletin
Swapping control modules may result in consequential damage to the swapped control module and in certain cases several other control modules in the vehicle. Swapping the Driver Information Module (DIM) is strictly forbidden as the DIM it is the main carrier of the odometer function, and will, in case of swapping, result in manipulated odometer value. Service: Please do NOT swap any control modules from vehicle to vehicle for testing, unless instructed to do so in a Vehicle Report by the Technical Helpdesk
This is a Technical Journal: Swapping control modules from vehicle to vehicle for diagnostics should be avoided.
Read full bulletin
Swapping control modules may result in consequential damage to the swapped control module and in certain cases several other control modules in the vehicle. Swapping the Driver Information Module (DIM) is strictly forbidden as the DIM it is the main carrier of the odometer function, and will, in case of swapping, result in manipulated odometer value. Service: Please do NOT swap any control modules from vehicle to vehicle for testing, unless instructed to do so in a Vehicle Report by the Technical Helpdesk
Technical Journal TITLE : The Error Frame Finder (EFF) can be an aid in fault tracing intermittent CAN network problems...
Read full bulletin
by providing a visible indication of error frames that are being transmitted on the network when the fault becomes active. The advantage of using the EFF function is that error frames are usually transmitted on the network before a vehicle symptom can occur. Hence, if the fault is very intermittent in nature, it may be possible, for example, to induce the wiring fault for a short duration by manipulating the vehicle harnesses and connectors. The electrical fault will occur and be detected by the EFF without ever having a vehicle symptom appear. The instructions for setting up the tool have been simplified.
This is a Technical Journal: P-SIM = Personal Subscriber Identity Module When using the in-car modem and P-SIM...
Read full bulletin
connection, the following symptoms may appear: 1 - In car apps such as TuneIn and Pandora connect to the service but say "Connecting..." when trying to play music. 2 - When a device is connected to the vehicle's WiFi hotspot, it will redirect to an AT&T website such as the one in the attachment Wifi Connection Message.jpg The above symptoms are due to the data plan for the P-SIM expiring. There is no fault with the vehicle. Should a customer present one of the above complaints, please direct them to the support site for instructions on how to renew the data plan for the P-SIM.
Parts Bulletin TITLE: Parts Return: 31419709 Sensor
This is a Technical Journal: If the vehicle is equipped with indirect tire pressure monitoring sensors (I-TPMS) (VDN...
Read full bulletin
codes: PU02, PU03, PU04), and there is a warning message in the DIM about Low tire pressure and DTC BCM-C007768, follow advice under Service.
This is a Service Product Journal: Information Notice.
Read full bulletin
We process the personal data that you provide in connection with the creation of your VIDA account. The purpose of our processing is to administer your VIDA account (from registration to eventual termination of the account), to provide you with all the functionality related to VIDA, to allow access to VIDA and to communicate updates related to VIDA. Log data generated when using VIDA is processed as necessary or appropriate to safeguard the security and functionality of VIDA for example against malware or unauthorized access.
This is a Parts Bulletin: 12 Volt support batteries, part number 30659531 must be maintained 9 months from the month of...
Read full bulletin
manufacture and every 9 months thereafter.To maintain the battery, connect the battery to an appropriate 12V battery charger. Please follow all precautions that apply when charging a larger main lead-acid battery. The battery will self-discharge over time and if allowed to be left at a sufficiently low voltage, it will become permanently damaged. The battery must have a minimum voltage of 9 volts to be installed in a vehicle.
This is a Technical Journal: If the vehicle is equipped with indirect tire pressure monitoring sensors (I-TPMS) (VDN...
Read full bulletin
codes: PU02, PU03, PU04), and there is a warning message in the DIM about Low tire pressure and DTC BCM-C007768, follow advice under Service.
This is a Technical Journal: If the vehicle is equipped with indirect tire pressure monitoring sensors (I-TPMS) (VDN...
Read full bulletin
codes: PU02, PU03, PU04), and there is a warning message in the DIM about Low tire pressure and DTC BCM-C007768, follow advice under Service.
This is a Parts Bulletin: 12 Volt support batteries, part number 30659531 must be maintained 9 months from the month of...
Read full bulletin
manufacture and every 9 months thereafter.To maintain the battery, connect the battery to an appropriate 12V battery charger. Please follow all precautions that apply when charging a larger main lead-acid battery. The battery will self-discharge over time and if allowed to be left at a sufficiently low voltage, it will become permanently damaged. The battery must have a minimum voltage of 9 volts to be installed in a vehicle.
Volvo Car USA LLC on behalf of Volvo Car Corporation, has decided to launch Service Action S29842 on certain model year...
Read full bulletin
2015 ? 2016 XC60, S60, V60, S80, XC70 & 2016 XC90 vehicles. Volvo has identified that the spark plugs may crack due to abnormal combustion. The corrective action is replacement of the spark plugs with a new and improved design.
Volvo Car USA LLC on behalf of Volvo Car Corporation, has decided to launch Service Action S29842 on certain model year...
Read full bulletin
2015 ? 2016 XC60, S60, V60, S80, XC70 & 2016 XC90 vehicles. Volvo has identified that the spark plugs may crack due to abnormal combustion. The corrective action is replacement of the spark plugs with a new and improved design.
This is a Technical Journal: Replacement of (LPS)Low Pressure Sensor and fuel line P3.
Read full bulletin
*If the car is equipped with a Cooper LPS P/N 31478293/31405791,replace it with a new Sensata sensor P/N 31432653 that is included in a kit P/N 32242867 together with the appropriate feed line packed in a plastic bag. Follow the instructions on how to replace the involved parts in VIDA VCC-412342-4.
This is a Technical Journal: If the vehicle is equipped with indirect tire pressure monitoring sensors (I-TPMS) (VDN...
Read full bulletin
codes: PU02, PU03, PU04), and there is a warning message in the DIM about Low tire pressure and DTC BCM-C007768, follow advice under Service.
This is a Technical Journal: If the vehicle is equipped with indirect tire pressure monitoring sensors (I-TPMS) (VDN...
Read full bulletin
codes: PU02, PU03, PU04), and there is a warning message in the DIM about Low tire pressure and DTC BCM-C007768, follow advice under Service.
Volvo Car USA LLC on behalf of Volvo Car Corporation, has decided to launch Service Action S29842 on certain model year...
Read full bulletin
2015 ? 2016 XC60, S60, V60, S80, XC70 & 2016 XC90 vehicles. Volvo has identified that the spark plugs may crack due to abnormal combustion. The corrective action is replacement of the spark plugs with a new and improved design.
Volvo Car USA LLC on behalf of Volvo Car Corporation, has decided to launch Service Action S29842 on certain model year...
Read full bulletin
2015 ? 2016 XC60, S60, V60, S80, XC70 & 2016 XC90 vehicles. Volvo has identified that the spark plugs may crack due to abnormal combustion. The corrective action is replacement of the spark plugs with a new and improved design.
Please return stock of part number 31380014 spark plug kit to your servicing distribution center.
Please return stock of part number 31380014 spark plug kit to your servicing distribution center.
If the vehicle is equipped with indirect tire pressure monitoring sensors (I-TPMS) (VDN codes: PU02, PU03, PU04), and...
Read full bulletin
there is a warning message in the DIM about Low tire pressure and DTC BCM-C007768, follow advice under Service.
This document is a Technical Journal: Effective immediately, all 12V batteries may betested using the hand held battery tester 9513030 (BT3300).
Read full bulletin
The VIDA test is stillavailable but no longer required. For battery replacements under warranty, thecode generated by the BT3300 must bemanually copied into the repair order text. Itmust also be printed and attached to the hardcopy of the repair order.
Alternative solution when VIDA is unavailable or the Electronic Wiring Diagrams function in VIDA is unstable.
Read full bulletin
Access by using the applicable URL.
If a grinding noise occur from the front wheelhub and/or BCM-C003307 or BCM-C003007 DTCs are set, follow the advice under ?Service?.
Read full bulletin
Service: Check if the wheel hub is displaced in thesteering knuckle, refer to picture ?TJ 25329-1.jpg?. If found replace the wheel hub according to VIDA.
THIS IS A TECHNICAL JOURNAL: IT HAS BEEN NOTICED ON REQUESTED MATERIALS THAT PAS SENSORS ARE ANALYZED WITHOUT FINDING ANY FAULT ON THE PARTS.
Read full bulletin
AS A HELP TO THE TROUBLESHOOTING ON PARKING ASSISTANCE SYSTEM, WE HAVE DEVELOPED SOME POINTS OF POSSIBLE ACTIONS IN CASE OF PROBLEMS. FALSE DETECTION MAY BE CAUSED BY VARIOUS REASON EXPLAINED IN THIS TECHNICAL JOURNAL.
THIS IS A TECHNICAL JOURNAL : IF A CUSTOMER SHOULD COMPLAIN OF A VOLVO ON CALL SERVICE REQUIRED MESSAGE AND THE DTC...
Read full bulletin
PHMB116F09 IS SET INTERMITTENTLY OR PERMANENT IN THE TEM3G MODULE, PLEASE FOLLOW THE BELOW INSTRUCTION UNDER SERVICE.
THIS IS A SERVICE PRODUCT JOURNAL : THE PREVIOUSLY REPORTED ISSUE WITH VIDA 2015 AND BATTERY TESTING HAS BEEN RESOLVED.
Read full bulletin
VIDA 2015 BATTERY TESTING IS THE ONLY APPROVED METHOD FOR PRODUCING BATTERY TEST CODES. THE USE OF VIDA CLASSIC OR OTHER MEASURING TOOLS IS NOT CONSIDERED ACCEPTABLE WHEN SUBMITTING WARRANTY CLAIMS.
VOLVO: SOME VEHICLES WILL HAVE CLAMPING FORCE, ON BRACKET, BE TOO LOW FOR LOWER GRILL AND FRONT PARK ASSIST SENSOR BRACKET WILL COME LOOSE.
Read full bulletin
MODEL 2016 XC90. *PE
Pre-Delivery & Maintenance
40 bulletinsThis is a TJ text, only no attachments - If the Real Time Traffic Information (RTTI) does not work in Sensus Connect...
Read full bulletin
vehicle, follow advice under "Service". This Technical Journal is only valid for vehicles with VDN: VI07 TRAFFIC INFORMATION RTTI + TMC P
Extended Warranty P10207
EXTENDED WARRANTY.
EXTENDED WARRANTY.
EXTENDED WARRANTY P10186 DESCRIPTION.
Extended Warranty
Extended Warranty P10207
Extended Warranty P10206
Extended Warranty P10186
Extended Warranty P10183
Connectivity services activation - PSIM issues
This is a Technical Journal: Connectivity services activation - PSIM issues
Volvo?s Warranty Department tracks Retailer warranty spending by utilizing the Warranty Retailer Counseling Process (WRCP).
Read full bulletin
The WRCP is used to gauge individual retailer performance on objective measures over time. By setting clear performance expectations and parameters and assisting retailers in focusing on individual processes and procedures, all retailers are provided with adequate tools to help achieve the ultimate goal of qualifying for self-authorization status.
This is a Service Journal: Coolant Filling Equipment Tool
This is a Service Manager Bulletin: Technician Skillset Requirments
Please return stock of 31430070 service kit to your servicing distribution center.
This is a Service Manager Bulletin: Service Scheduling system enhancements.
Read full bulletin
Improving Service Action/Recall scheduling.
This is a Service Manager Bulletin: The online bookstore, www.volvotechinfo.com, serves Volvo Retailers, employees,...
Read full bulletin
Independent Repairers and customers throughout the United States and Canada by providing easy order-access to service, parts and owners? literature over the Internet.
While performing repairs, on vehicles covered by Volvo's New Vehicle Warranty, the Technical Help Desk may support the...
Read full bulletin
dealer by providing a specific diagnostic labor operation. This will aid the Warranty Administrator when claiming reimbursement for diagnostic labor while not adversely affecting the dealers General Operation Index.
CUSTOMER OFFER To further enhance the Volvo?s ownership experience , Volvo Cars of Canada Corp .
Read full bulletin
is offering the Volvo Prepaid Maintenance ( VPM ) program . This plan is designed to enhance customer ownership experience by providing maintenance and wear coverage and will help ensure trouble free operation of their new Volvo vehicle . VPM is available for purchase on all MY2014 and later Volvo vehicles sold or leased in Canada . VPM is a Canada specific program and is valid only when services are performed at an authorized Canadian Volvo Retailer subject to all applicable exclusions or limitations . Note : It is the servicing retailer?s responsibility to confirm vehicle eligibility for coverage and mileage limitations before any service is performed .
This is a Service Manager Bulletin: Technician Skillset Requirments
This is a Service Manager Bulletin: Claiming for Map Upgrades is not a matter for warranty.
Read full bulletin
Claims submitted for map upgrades will be debited
This is a Service Product Journal: VIDA VOC Access and Functionality
This is a Service Product Journal: VIDA VOC Access Functionality and Instruction
This is a Service Product Journal: Unable to set SPA/CMA vehicle into programming mode - P2P
This is a Service Manager Bulletin.
Read full bulletin
This bulletin is a list of equipment recommended by Volvo to it's dealer or any shop maintaining or repairing Volvo's. The equipment can be provided by Volvo's equipment supplier
This is a Service Manager Bulletin: Volvo Special Tool Warranty Coverage and Claims Process
This is a Service Manager Bulletin.
Read full bulletin
This bulletin is a list of equipment recommended by Volvo to it's dealer or any shop maintaining or repairing Volvo's. The equipment can be provided by Volvo's equipment supplier
This is a Service Manager Bulletin: Volvo Special Tool Warranty Coverage and Claims Process
This is a Service Manager Bulletin.
Read full bulletin
This bulletin is a list of equipment recommended by Volvo to it's dealer or any shop maintaining or repairing Volvo's. The equipment can be provided by Volvo's equipment supplier
Please return stock of 31359465 towing hook to your servicing distribution center for inspection.
This is a Service Product Journal:
This is a Service Product Journal:
Warranty, customer pay and/or internal repairs performed must be verified by a punched time flag on the back of the Repair Order hard copy.
Read full bulletin
Each repair line must have a separate and identifiable time punch for the respective repair for all repair types, i.e., Warranty, Customer Pay, and Internal.
The Warranty Retailer Counseling Process (WRCP) is used to gauge individual retailer performance on objective measures over time.
Read full bulletin
By setting clear performance expectations and parameters and assisting retailers in focusing on individual processes and procedures, all retailers are provided with adequate tools to help achieve the ultimate goal of qualifying for self authorization status.
This document is a Service Product Journal: Memory used for VIDA is not fully optimized and below examples of symptoms might therefore occur.
Read full bulletin
VIDA will run slow after some time. VIDA might freeze. Certain operations might stop working.In order to release stored session memory, restart VIDA as needed throughout the day in order to minimize the risk to experience above symptoms.
This is a Technical Journal: P3 Front seat backrest, too much play.
Read full bulletin
Install whiplash service kit
WARRANTY, CUSTOMER PAY AND/OR INTERNAL REPAIRS PERFORMED MUST BE VERIFIED BY A PUNCHED TIME FLAG ON THE BACK OF THE REPAIR ORDER HARD COPY.
Read full bulletin
EACH REPAIR LINE MUST HAVE A SEPARATE AND IDENTIFIABLE TIME PUNCH FOR THE RESPECTIVE REPAIR FOR ALL REPAIR TYPES, I.E., WARRANTY, CUSTOMER PAY, AND INTERNAL.
THIS IS A SERVICE MANAGER BULLETIN: OCCASIONALLY, CUSTOMERS REQUEST FINANCIAL ASSISTANCE WHEN THE NEW CAR LIMITED...
Read full bulletin
WARRANTY, CPO LIMITED WARRANTY AND/OR THE VIP EXTENDED WARRANTY DOES NOT APPLY. THESE REQUESTS MAY BE CONSIDERED IF IT WILL ENHANCE OWNER RETENTION. RETAILERS SHOULD REQUEST FINANCIAL ASSISTANCE FOR THEIR CUSTOMERS BY CONTACTING THEIR AFTERSALES MARKET MANAGER (AMM), IF THEY ARE NOT A SELF-AUTHORIZING (LEVEL A) RETAIL FACILITY
THIS IS A SERVICE MANAGER BULLETIN : TO FURTHER ENHANCE THE VOLVOS OWNERSHIP EXPERIENCE, VOLVO CAR CANADA LIMITED IS...
Read full bulletin
OFFERING THE VOLVO PREPAID MAINTENANCE (VPM) PROGRAM. THIS PLAN IS DESIGNED TO ENHANCE CUSTOMER OWNERSHIP EXPERIENCE BY PROVIDING MAINTENANCE AND WEAR COVERAGE AND WILL HELP ENSURE TROUBLE FREE OPERATION OF THEIR NEW VOLVO VEHICLE.
Lighting
18 bulletinsThis is a Technical Journal: Headlamp condensation inside lens - information/leak test.
Read full bulletin
If the result is not ok (air leak), it is ok to replace the headlamp
Left front LED flickers after turning car off
To further enhance the customer?s Volvo ownership experience, Volvo Car USA, LLC offers the MY 2013 and later Volvo...
Read full bulletin
Complimentary Factory Scheduled Maintenance Program. Model Year 2013 and later vehicles, the service intervals are every 10,000 miles and ALL 2013 and later vehicles must use synthetic oil only.
Volvo Complimentary Factory schedualed maintenance
Volvo Chassis 2008 And Up LED Headlight Conversion Programming Procedure
Volvo Complimentary Factory Scheduled Maintenance 'FSM330' MY2013 and later.
Read full bulletin
Factory Scheduled Maintenance up to the first 3 years or 36,000 miles (whichever comes first) as recommended in the Volvo Warranty and Maintenance Information booklet.
This is a Technical Journal: If the vehicle shows a constant BLIS warning light without any objects in the blind spot,...
Read full bulletin
then this could be caused by a HW problem in the Side Object Detection radar (SODL/SODR). In case of customer complaints for above symptom is confirmed, replace the SODL or SODR on the side for which the symptom is shown and download software SOD Reload.
VOLVO CARS SERVICE AND PARTS BUSINESS Service Manager Bulletin TITLE : Volvo Lifetime Replacement Parts & Labour...
Read full bulletin
Warranty GROUP : NO : ISSUING DEPARTMENT : CAR MARKET : Warranty Canada 00 342C REFERENCE BULLETINS : DATE : YEAR MONTH DAY SERVICE SERVICE WARRANTY 2015 09 18 MANAGER WRITER ADMINISTRATOR Service Personnel : Read and initial Page 1 of 4 VOLVO LIFETIME REPLACEMENT PARTS & LABOUR WARRANTY CUSTOMER OFFER To further enhance the Volvo ownership experience , Volvo Cars of Canada Corp . is offering the Volvo Lifetime Replacement Parts & Labour Warranty . Volvo warrants to the original retail purchaser of each new genuine Volvo replacement part ( excluding accessories and consumable parts as listed below ) that such part installed at an authorized Volvo retailer will be free from defects in material or workmanship . This would exclude any defects caused by outside influence . Coverage under the Lifetime Replacement Parts & Labour Warranty includes the labour to replace the covered replacement part . This warranty is nontransferable . COVERAGE Beginning with repairs dated on or after September 15 , 2015 , the original retail purchaser of a new genuine Volvo replacement part purchased and installed at an authorized Volvo retailer will be eligible for the Volvo Lifetime Replacement Parts & Labour Warranty . Parts and labour coverage under this Lifetime Warranty are only applicable when the new replacement part has been purchased and installed at an authorized Volvo retailer . Parts sold over the counter that are not installed by an authorized Volvo retailer are covered by Volvo?s one year parts only warranty . ? Right first time in Time ? Produced in the USA and available as an electronic document . Hard copy documents are printed in USA on recycled paper containing a minimum of 50 % wastepaper and 10 % post - consumer waste . 2015 VOLVO CARS OF NORTH AMERICA , LLC Service Manager Bulletin 00 - 342C As part of the vehicle?s normal service and maintenance
This is a Service Manager Bulletin: Factory Scheduled Maintenance menu.
This is a Service Product Journal: Software Purchase Failed - General error occured - VDS / SPA / CMA cars.
Read full bulletin
Download software fix
This is a Service Product Journal: Software Purchase Failed - General error occured - VDS / SPA / CMA cars.
Read full bulletin
Download software fix
Volvo Complimentary Factory Scheduled Maintenance 'FSM330' MY2013- Factory Scheduled Maintenance up to the first 3 years...
Read full bulletin
or 36,000 miles (whichever comes first) as recommended in the Volvo Warranty and Maintenance Information booklet.
VOLVO CARS SERVICE AND PARTS BUSINESS SERVICE MANAGER BULLETIN TITLE : RETAIL CAR DELIVERY PROCESS ALL MY 2016 S60 , V60...
Read full bulletin
, XC60 , XC70 AND S80 GROUP : NO:ISSUING DEPARTMENT : CAR MARKET : UNITED STATES AND CANADA 17 2016A SERVICE OPERATIONS REFERENCE BULLETINS :DATE: SMB 17 - 017,TJ 29233 ,TJ 20278 , WARRANTY ADMIN . MANUAL YEAR MONTH DAY SERVICE SERVICE WARRANTY 2015 05 12 MANAGER WRITER ADMINISTRATOR SERVICE PERSONNEL : READ AND INITIAL PAGE 1 OF 12 CLEANING WIPER BLADES DO NOT CLEAN WIPER BLADES WITH A SOLVENT AND DO NOT REMOVE THE GRAPHITE PROTECTION . ONLY GENTLY CLEAN WIPER BLADES TO REMOVE ANY GRIT THAT MAY HAVE BUILT UP WHILE SITTING IN INVENTORY . NOTE : MINIMUM TECHNICIAN LEVEL REQUIRED TO PERFORM A PDS IS A VOLVO CERTIFIED MECHANIC LEVEL . NEW : VEHICLE SET - UP STEP , ACTIVATION OF SENSUS CONNECT WITH VOLVO ON CALL USING TJ 29233 NEW : VEHICLES PRODUCED AFTER WEEK 48 OF 2014 INCLUDE A KIT OF 20 WHEEL CAPS TO BE INSTALLED ON THE WHEEL BOLTS THIS BULLETIN CONTAINS INFORMATION ON THE FOLLOWING STEPS WHICH MAKE UP THE RETAIL CAR DELIVERY PROCESS .
VOLVO CAR SERVICE AND PARTS BUSINESS SERVICE MANAGER BULLETIN TITLE : RETAIL CAR DELIVERY PROCESS MY 2017 S60 , V60 AND...
Read full bulletin
XC60 ( P3 ) GROUP : NO : ISSUING DEPARTMENT : CAR MARKET : UNITED STATES AND CANADA 17 2017A SERVICE OPERATIONS REFERENCE BULLETINS : ISSUE DATE : STATUS DATE : SMB 17 - 017 , TJ 29233 , TJ 20278 , WARRANTY ADMIN . MANUAL 2016 - 03 - 08 2016 - 04 - 27 SERVICE SERVICE WARRANTY MANAGER WRITER ADMINISTRATOR SERVICE PERSONNEL : READ AND INITIAL PAGE 1 OF 12 CLEANING WIPER BLADES DO NOT CLEAN WIPER BLADES WITH A SOLVENT AND DO NOT REMOVE THE GRAPHITE PROTECTION . ONLY GENTLY CLEAN WIPER BLADES TO REMOVE ANY GRIT THAT MAY HAVE BUILT UP WHILE SITTING IN INVENTORY . NOTE : MINIMUM TECHNICIAN LEVEL REQUIRED TO PERFORM A PDS IS A VOLVO CERTIFIED MECHANIC LEVEL . THIS BULLETIN CONTAINS INFORMATION ON THE FOLLOWING STEPS WHICH MAKE UP THE RETAIL CAR DELIVERY PROCESS . VEHICLE INSPECTION PROCEDURE ( TRUCK DELIVERY ) PRE - DELIVERY SERVICE ( PDS ) VEHICLE IN STOCK MAINTENANCE VEHICLE DELIVERY ( CUSTOMER DELIVERY ) SOME VEHICLES WITH LIGHT - COLORED INTERIORS INCLUDE LEATHER CARE WIPES ( 31393559 ) . THESE WIPES SHOULD BE PRESENTED TO THE CUSTOMER WITH THE OWNERS INFORMATION MATERIALS ( GLOVE BOX MATERIALS ) . FLOOR MAT INSTALLATION : NEVER USE MORE THAN ONE FLOOR MAT AT A TIME ON THE DRIVERS FLOOR . NEW CAR DELIVERY IS A CRUCIAL STEP IN THE RETAIL CAR DELIVERY PROCESS . AT THIS POINT THE BUYING EXPERIENCE TURNS INTO A LONG - TERM RELATIONSHIP . IT IS THE RETAILERS RESPONSIBILITY TO ENSURE THAT THE CAR AND THE EXPERIENCE ARE AS ENJOYABLE AND INFORMATIVE AS POSSIBLE . STOCK MAINTENANCE IS A KEY ELEMENT IN THE OVERALL PROCESS . IT IS IMPORTANT TO KEEP YOUR VEHICLE INVENTORY MAINTAINED AND FRESH . RIGHT FIRST TIME IN TIME PRODUCED IN THE USA AND AVAILABLE AS AN ELECTRONIC DOCUMENT . HARD COPY DOCUMENTS ARE PRINTED IN USA ON RECYCLED PAPER CONTAINING A MINIMUM OF 50 % WASTEPAPER AND 10 % POST - CONSUMER WASTE .
THIS IS A TECHNICAL JOURNAL: IF THE VEHICLE SHOWSA CONSTANT BLIS WARNING LIGHT WITHOUT ANY OBJECTS IN THE BLIND SPOT,...
Read full bulletin
THEN THIS COULD BECAUSED BY A HW PROBLEM IN THE SIDE OBJECT DETECTION RADAR (SODL/SODR).IN CASE OF CUSTOMER COMPLAINTS FOR ABOVESYMPTOM IS CONFIRMED, REPLACE THE SODL ORSODR ON THE SIDE FOR WHICH THE SYMPTOM ISSHOWN AND DOWNLOAD SOFTWARE SOD RELOAD.
THIS IS A SERVICE MANAGER BULLETIN : TO FURTHER ENHANCE THE VOLVO OWNERSHIP EXPERIENCE, VOLVO CAR CANADA LIMITED OFFERED...
Read full bulletin
FACTORY SCHEDULED MAINTENANCE (FSM) ON CERTAIN MY14, 15 AND 16 VEHICLES.
THIS IS A SERVICE MANAGER BULLETIN : TO FURTHER ENHANCE THE CUSTOMERS VOLVO OWNERSHIP EXPERIENCE, VOLVO CAR USA, LLC...
Read full bulletin
ANNOUNCES THE MY 2013 MY2016 VOLVO COMPLIMENTARY FACTORY SCHEDULED MAINTENANCE PROGRAM USA.
THIS IS A SERVICE MANAGER BULLETIN : TO FURTHER ENHANCE THE CUSTOMERS VOLVO OWNERSHIP EXPERIENCE, VOLVO CAR USA, LLC...
Read full bulletin
ANNOUNCES THE MY 2013 MY2016 VOLVO COMPLIMENTARY FACTORY SCHEDULED MAINTENANCE PROGRAM USA.
Tires & Wheels
17 bulletinsCenter wheel caps, removal instruction
Winter Wheel Applications including rim sizes, steel wheel parts numbers and wheel cover part numbers
This is a Technical Journal: 1.Remove oil pump from AOC (Active On demand Coupling)and inspect the strainer.
Read full bulletin
(See att.) 2.Clean strainer with lint-free cloth, do not use any cleaning liquids (this can contaminate the oil) 3.Clean pump sump in AOC, do not use any cleaning liquids (this can contaminate the oil) 4.Assemble cleaned pump to AOC 5.Fill up with new oil to correct oil level in AOC according to VIDA. 6.Perform a calibration using VIDA If there is a screeching noise (see attachment) and the calibration finishes within one minute, the AOC is OK, and sludge on the strainer and/or air in the oil system is root cause. Release the car. If there is not a screeching noise, and the calibration process takes more than one minute due to autostarting two times, then do a test drive while trying to provoke front wheels slip (obey all traffic laws and be aware of your surrounding). If the DTC returns, then replace the complete AOC. If the car is inside structure week 201220-201419, use VIDA to order and download the following SW after AOC replacement:: 31411060 for car 134, 155, & 156 31411059 for car 124 & 136
This is a Parts Bulletin: Wheel Cross Reference, used to assist in identifying the correct spare replacement wheel, by...
Read full bulletin
stamping, name and size.
This is a Parts Bulletin: Wheel Cross Reference, used to assist in identifying the correct spare replacement wheel, by...
Read full bulletin
stamping, name and size.
This is a Parts Bulletin: Wheel Cross Reference, used to assist in identifying the correct spare replacement wheel, by...
Read full bulletin
stamping, name and size.
Winter Wheel Applications including rim sizes, steel wheel parts numbers and wheel cover part numbers
This is a Parts Bulletin: Wheel Cross Reference, used to assist in identifying the correct spare replacement wheel, by...
Read full bulletin
stamping, name and size.
Road Force wheel balancing is the proper tool for diagnosing and repairing such issues and all of our retailers need to...
Read full bulletin
be prepared for these issues.
This is a Parts Bulletin: Wheel Cross Reference, used to assist in identifying the correct spare replacement wheel, by...
Read full bulletin
stamping, name and size.
Winter Wheel Applications including rim sizes, steel wheel parts numbers and wheel cover part numbers
Road Force wheel balancing is the proper tool for diagnosing and repairing such issues and all of our retailers need to...
Read full bulletin
be prepared for these issues.
Winter Wheel Applications including rim sizes, steel wheel parts numbers and wheel cover part numbers
This is a Parts Bulletin: Wheel Cross Reference, used to assist in identifying the correct spare replacement wheel, by...
Read full bulletin
stamping, name and size.
Winter Wheel Applications including rim sizes, steel wheel parts numbers and wheel cover part numbers
This is a Parts Bulletin: Wheel Cross Reference, used to assist in identifying the correct spare replacement wheel, by...
Read full bulletin
stamping, name and size.
This is a Parts Bulletin: Wheel Cross Reference, used to assist in identifying the correct spare replacement wheel, by...
Read full bulletin
stamping, name and size.
Body & Paint
17 bulletinsPOT not operating when using tailgate handle
This is a Service Manager Bulletin: Windshield Cleaning Operation Service Interval Change.
Read full bulletin
Will only be performed at 20k
This is a Service Product Journal: VIDA will not support Windows 8.1 after June 30th 2017
Title : No . Page Volvo Special Tool 186 1 of 1 Cabinet Car Market : SPECIAL United States , Canada TOOLS Date : YEAR...
Read full bulletin
MONTH DAY BULLETIN 2012 02 02 Take Your Special Tool Storage to the Next Level Maintain Your Parts & Service Department Efficiency , Organization and Productivity with the Volvo Special Service Tool Cabinet from Stanley Vidmar ! System includes ( 3 ) Stanley Vidmar Modular drawer cabinets with partitions , dividers and lock , ( 2 ) overhead shelf door cabinets with one shelf and lock ; designed to store Volvo Special Service Tools . Features ? Three - cabinet system with two overhead storage cabinets . ? 38 drawers with compartments . ? Exceptional tool organization with dedicated compartments , partitions and dividers . ? All cabinets are lockable . ? All steel construction . ? Drawers rated at 400 lbs . capacity fully loaded and extended . ? Drawer cabinets have pallet base included . ? Allows cabinets to be moved fully loaded and as your needs change . ? Tool locator sheets and index provided for placement of 600 tools in drawers and overhead cabinets . Technical Weight approx . ( lbs ) 2400 554 - VOLVO - SPL Color Volvo Blue Volvo Special Tool Cabinet Power supply ( V / Hz / A ) None Dimensions ( L x W x H ) 90 " x 27 - 3 / 4 " x 90 " Dealer Price $ 7,292 To Order Call 800 - 345 - 3399 or visit Volvodealersolutions.com today ! Promo # VO12 - 11 All Product Sold F.O.B . Shipping Point Pricing effective through June 30 , 2012 " Fixed Right ? First Time " SERVICE TECHNICIANS SERVICE PARTS WORKSHOP Service MANAGER MANAGER FOREMAN Personnel : read and initial . 2012 Volvo Cars of North America , LLC Printed in USA on recycled paper containing a minimum of 50 % wastepaper and 10 % post - consumer waste
Technical Journal TITLE: Lock switch in rear door panel sticks
Technical Journal TITLE: Service Action S89807: Exterior door handle tape
This is a Service Manager Bulletin: Windshield replacement products.
Washing and cleaning products with a pH value below pH 3.5 and/or above pH 11.5 is not recommended as it can...
Read full bulletin
permanently discolour the side door, quarter glass trim moulding and roof rails, see attached pictures. Using chrome or metal polish on anodized aluminium parts, such as side door, quarter glass trim moulding and roof rails, is not recommended as it can discolour the part and destroy protective layers.
This is a Technical Journal: Washing and cleaning products with a pH value below pH 3.5 and/or above pH 11.5 is not...
Read full bulletin
recommended as it can permanently discolour the side door, quarter glass trim moulding and roof rails, see attached pictures. Using chrome or metal polish on anodized aluminium parts, such as side door, quarter glass trim moulding and roof rails, is not recommended as it can discolour the part and destroy protective layers. Service:Polishing with non-abrasive wax is allowed if pH value is within pH 3.5 and pH 11.5.
This is a Technical Journal: Unusual noise while driving from sealing ring.
Read full bulletin
check first if the sealing ring is displaced, if so, proceed with replacement of the sealing ring
This is a Technical Journal: Unusual noise while driving from sealing ring.
Read full bulletin
check first if the sealing ring is displaced, if so, proceed with replacement of the sealing ring
This is a Technical Journal: Unusual noise while driving from sealing ring.
Read full bulletin
check first if the sealing ring is displaced, if so, proceed with replacement of the sealing ring
This is a Technical Journal: Washing and cleaning products with a pH value below pH 3.5 and/or above pH 11.5 is not...
Read full bulletin
recommended as it can permanently discolour the side door, quarter glass trim moulding and roof rails, see attached pictures. Using chrome or metal polish on anodized aluminium parts, such as side door, quarter glass trim moulding and roof rails, is not recommended as it can discolour the part and destroy protective layers. Service:Polishing with non-abrasive wax is allowed if pH value is within pH 3.5 and pH 11.5.
This is a Technical Journal: Washing and cleaning products with a pH value below pH 3.5 and/or above pH 11.5 is not...
Read full bulletin
recommended as it can permanently discolour the side door, quarter glass trim moulding and roof rails, see attached pictures. Using chrome or metal polish on anodized aluminium parts, such as side door, quarter glass trim moulding and roof rails, is not recommended as it can discolour the part and destroy protective layers. Service:Polishing with non-abrasive wax is allowed if pH value is within pH 3.5 and pH 11.5.
This document is a Parts Bulletin: Please return stock of part number 31385846Trim Moulding to your servicing...
Read full bulletin
Distribution Center.
A new feature will be available in VIDA version 16.4 where by users will be automatically informed when their passwords are about to expire.
Read full bulletin
The pop-up window example, in the attachment, will be shown 14 days prior to the expiraton date. When this occurs, please change the password as soon as possible, in order to prevent from being locked out.
If inner support in tailgate panel comes loosewhen the panel is removed, Glue the inner support according to provided...
Read full bulletin
method.
Transmission
17 bulletinsVOLVO CARS SERVICE AND PARTS BUSINESS Technical Journal TITLE : Leather dashboard , leather comes loose REF NO : ISSUING...
Read full bulletin
DEPARTMENT : CAR MARKET : United States and Canada TJ 29012 Technical Service PARTNER : ISSUE DATE : 3 US 7510 Volvo Cars North America YEAR MONTH DAY 2015 06 26 FUNC GROUP : FUNC DESC : 8811 Instrument panel Page 1 of 3 Attachment File Name File Size Leather dashboard.jpg 1.2691 MB Vehicle Type Eng Struc Week Type Eng Sales Body Gear Steer Model Year Plant Chassis range Desc Range 124 2012 - 2015 0151101 - 0182120 201120 - 201402 136 2012 - 2015 0118101 - 0191314 201120 - 201402 156 2014 - 2015 0500127 - 0755266 201320 - 201416 542 2012 - 2013 0123001 - 0144301 201146 - 201325 CSC Customer Symptom Codes Code Description L9 Instrument panel / dashboard / Loose , poor fit , warped , wrinkled N2 Instrument panel / dashboard / Blistered / bubbled / peeled VST Operation Number VST Operation Number Description 88107 - 2 Dashboard replace . ? Right first time in Time ? Produced in the USA and available as an electronic document . Hard copy documents are printed in USA on recycled paper containing a minimum of 50 % wastepaper and 10 % post - consumer waste . 2015 VOLVO CARS OF NORTH AMERICA , LLC Technical Journal 29012 DTC Diagnostic Trouble Codes Rows beginning with * are modified Note ! If using a printed copy of this Technical Journal , first check for the latest online version . Text DESCRIPTION : Leather on dashboard may come loose on small areas . PRODUCT MODIFICATION : The amount of glue used for fastening the leather has been increased and * finetuned . Process has been optimized and more measurements introduced . MATERIAL RETURN : Material for analysis can be requested in Vehicle Report . In other cases , follow normal routines . Vehicle Report : When submitting a Vehicle Report for a condition described in this TJ , use concern area ? Vehicle Report and sub concern area ? Support Not Needed ? with function group 8811 . Service : I
This is a Technical Journal: Rough shifts, 5-4, Neutral Control, N-D TF80SC/SD Due to internal tolerance deviation in...
Read full bulletin
automatic gearbox, (TF80SC/SD) the customer may experience rough shift from 5:th to 4:th gear, or/and shift shock after standing still at brake release, or/and harsh engagement N-D shift. DTC TCM-P089500 might not be stored even with above stated symptoms. PRODUCT MODIFICATION: A modified TCM software with better adaptation functionality for internal tolerance deviation in automatic gearbox. Material for analysis can be requested in Vehicle Report.
VOLVO CARS SERVICE AND PARTS BUSINESS Technical Journal TITLE : Leather dashboard , leather comes loose REF NO : ISSUING...
Read full bulletin
DEPARTMENT : CAR MARKET : United States and Canada TJ 29012 Technical Service PARTNER : ISSUE DATE : 3 US 7510 Volvo Cars North America YEAR MONTH DAY 2015 06 26 FUNC GROUP : FUNC DESC : 8811 Instrument panel Page 1 of 3 Attachment File Name File Size Leather dashboard.jpg 1.2691 MB Vehicle Type Eng Struc Week Type Eng Sales Body Gear Steer Model Year Plant Chassis range Desc Range 124 2012 - 2015 0151101 - 0182120 201120 - 201402 136 2012 - 2015 0118101 - 0191314 201120 - 201402 156 2014 - 2015 0500127 - 0755266 201320 - 201416 542 2012 - 2013 0123001 - 0144301 201146 - 201325 CSC Customer Symptom Codes Code Description L9 Instrument panel / dashboard / Loose , poor fit , warped , wrinkled N2 Instrument panel / dashboard / Blistered / bubbled / peeled VST Operation Number VST Operation Number Description 88107 - 2 Dashboard replace . ? Right first time in Time ? Produced in the USA and available as an electronic document . Hard copy documents are printed in USA on recycled paper containing a minimum of 50 % wastepaper and 10 % post - consumer waste . 2015 VOLVO CARS OF NORTH AMERICA , LLC Technical Journal 29012 DTC Diagnostic Trouble Codes Rows beginning with * are modified Note ! If using a printed copy of this Technical Journal , first check for the latest online version . Text DESCRIPTION : Leather on dashboard may come loose on small areas . PRODUCT MODIFICATION : The amount of glue used for fastening the leather has been increased and * finetuned . Process has been optimized and more measurements introduced . MATERIAL RETURN : Material for analysis can be requested in Vehicle Report . In other cases , follow normal routines . Vehicle Report : When submitting a Vehicle Report for a condition described in this TJ , use concern area ? Vehicle Report and sub concern area ? Support Not Needed ? with function group 8811 . Service : I
This is a Technical Journal: Washer system layout for identifying leakage points REF NO : ISSUING DEPARTMENT : CAR...
Read full bulletin
MARKET : United States and Canada TJ 25153 Technical Service PARTNER : ISSUE DATE : STATUS DATE : 3 US 7510 Volvo Car USA 2016 - 03 - 17 2016 - 03 - 24 FUNC GROUP : FUNC DESC : 3634 Washer Page 1 of 24 Attachment File Name File Size TJ 25153 S60 MY11 - , V60 , S60 , V60CC.pdf 0.8349 MB TJ 25153 S80 MY07 - , V70 MY08 - , XC70 MY08 - . pdf 0.7857 MB TJ 25153 S90 ( 234 ) MY17 - . pdf 1.4623 MB TJ 25153 V90V90CC ( 235236 ) MY17 - . pdf 1.5192 MB TJ 25153 XC90 ( 256 ) MY16 - . pdf 2.1365 MB TJ 25153_XC60 . pdf 0.8801 MB Vehicle Type Eng Struc Week Type Eng Sales Body Gear Steer Model Year Plant Chassis range Desc Range 124 2007 - 9999 0000850 - 9999999 200605 - 999952 134 2011 - 9999 0000194 - 9999999 201020 - 999952 135 2008 - 9999 0000395 - 9999999 200720 - 999952 136 2008 - 9999 0000400 - 9999999 200720 - 999952 138 2016 - 9999 0000122 - 9999999 201345 - 999952 155 2015 - 9999 0001147 - 9999999 201035 - 999952 156 2009 - 9999 0000212 - 9999999 200835 - 999952 157 2016 - 9999 0000022 - 9999999 201450 - 999952 234 2017 - 9999 0000001 - 9999999 201617 - 999952 235 2017 - 9999 0000001 - 9999999 201617 - 999952 236 2017 - 9999 0000001 - 9999999 201617 - 999952 256 2016 - 9999 0000001 - 9999999 201505 - 999952 ? Right first time in Time ? Produced in the USA and available as an electronic document . Hard copy documents are printed in USA on recycled paper containing a minimum of 50 % wastepaper and 10 % post - consumer waste . 2016 VOLVO CAR USA , LLC Technical Journal 25153 CSC Customer Symptom Codes Code Description 1U Washer fluid reservoir / hoses / Leakage VST Operation Number DTC Diagnostic Trouble Codes Rows beginning with * are modified Note ! If using a printed copy of this Technical Journal , first check for the latest online version . Text DESCRIPTION : If leakage occurs in the washer system at any of the multiple
This is a Technical Journal: Washer system layout for identifying leakage points REF NO : ISSUING DEPARTMENT : CAR...
Read full bulletin
MARKET : United States and Canada TJ 25153 Technical Service PARTNER : ISSUE DATE : STATUS DATE : 3 US 7510 Volvo Car USA 2016 - 03 - 17 2016 - 03 - 24 FUNC GROUP : FUNC DESC : 3634 Washer Page 1 of 24 Attachment File Name File Size TJ 25153 S60 MY11 - , V60 , S60 , V60CC.pdf 0.8349 MB TJ 25153 S80 MY07 - , V70 MY08 - , XC70 MY08 - . pdf 0.7857 MB TJ 25153 S90 ( 234 ) MY17 - . pdf 1.4623 MB TJ 25153 V90V90CC ( 235236 ) MY17 - . pdf 1.5192 MB TJ 25153 XC90 ( 256 ) MY16 - . pdf 2.1365 MB TJ 25153_XC60 . pdf 0.8801 MB Vehicle Type Eng Struc Week Type Eng Sales Body Gear Steer Model Year Plant Chassis range Desc Range 124 2007 - 9999 0000850 - 9999999 200605 - 999952 134 2011 - 9999 0000194 - 9999999 201020 - 999952 135 2008 - 9999 0000395 - 9999999 200720 - 999952 136 2008 - 9999 0000400 - 9999999 200720 - 999952 138 2016 - 9999 0000122 - 9999999 201345 - 999952 155 2015 - 9999 0001147 - 9999999 201035 - 999952 156 2009 - 9999 0000212 - 9999999 200835 - 999952 157 2016 - 9999 0000022 - 9999999 201450 - 999952 234 2017 - 9999 0000001 - 9999999 201617 - 999952 235 2017 - 9999 0000001 - 9999999 201617 - 999952 236 2017 - 9999 0000001 - 9999999 201617 - 999952 256 2016 - 9999 0000001 - 9999999 201505 - 999952 ? Right first time in Time ? Produced in the USA and available as an electronic document . Hard copy documents are printed in USA on recycled paper containing a minimum of 50 % wastepaper and 10 % post - consumer waste . 2016 VOLVO CAR USA , LLC Technical Journal 25153 CSC Customer Symptom Codes Code Description 1U Washer fluid reservoir / hoses / Leakage VST Operation Number DTC Diagnostic Trouble Codes Rows beginning with * are modified Note ! If using a printed copy of this Technical Journal , first check for the latest online version . Text DESCRIPTION : If leakage occurs in the washer system at any of the multiple
VOLVO CARS SERVICE AND PARTS BUSINESS Technical Journal TITLE : Vehicle type and platform identification REF NO :...
Read full bulletin
ISSUING DEPARTMENT : CAR MARKET : United States and Canada TJ 19245 Technical Service PARTNER : ISSUE DATE : 3 US 7510 Volvo Cars North America YEAR MONTH DAY 2014 02 06 FUNC GROUP : FUNC DESC : 0 Publications Page 1 of 3 Attachment Vehicle Type Eng Struc Week Type Eng Sales Body Gear Steer Model Year Plant Chassis range Desc Range XXX 1927 - 9999 0000001 - 0999999 0 - 0 CSC Customer Symptom Codes Code Description 1C Administrative and Factory scheduled maintenance / Administrative and Factory scheduled maintenance DTC Diagnostic Trouble Codes Rows beginning with * are modified Note ! If using a printed copy of this Technical Journal , first check for the latest online version . Text In our Service Literature , a vehicle is often referred to by its ? type ? , not its ? model ? . For example the 1999 - 2006 Model Year S80 is type ? 184 ? . You may also see the designation , for example ? P2X ? . This is referring to a platform type or vehicle family . If a document states ? P1X ? or ? 5XX ? as an example , it will apply to all models within the platform type . ? 54X ? will apply to the ? 544 ? , ? 545 ? and ? 542 ? models . ? X ? represents variable data . ? Right first time in Time ? Produced in the USA and available as an electronic document . Hard copy documents are printed in USA on recycled paper containing a minimum of 50 % wastepaper and 10 % post - consumer waste . 2014 VOLVO CARS OF NORTH AMERICA , LLC Technical Journal 19245 Platform Model Type Model Years Comments P3 S80 124 2007 - V70 135 2008 - 2010 XC70 136 2008 - XC60 156 2010 - S60 134 2011 - V60 155 2015 - P2 S80 184 1999 - 2006 V70 285 2001 - 2007 XC70 295 2001 - 2007 S60 384 2001 - 2009 XC90 275 2003 - P1 S40 544 2004 - 2012 V50 545 2005 - 2012 C30 533 2007 - 2013 C70 542 2006 - 2013 X40 S40 644 2000 - 2004 V40 645 2000 - 2004 900 940 9
This is a Technical Journal: rough shift at N to D or down coast from 5 to 4 then follow service.
Read full bulletin
Install parts kit.
Technical Journal TITLE : Headlamp , Leak Test REF NO : ISSUING DEPARTMENT : CAR MARKET : United States TJ 17076...
Read full bulletin
Technical Service PARTNER : ISSUE DATE : 3 US 7510 Volvo Cars North America YEAR MONTH DAY 2012 10 11 FUNC GROUP : FUNC DESC : 3521 Headlamp , complete Page 1 of 24 Attachment File Name File Size S80 - V70 - XC70 . pdf 0.5641 MB S60 - XC60 . pdf 0.5868 MB C30 - S40 - V50 - C70 . pdf 0.4175 MB XC90 . pdf 0.6020 MB Vehicle Type Eng Struc Week Type Eng Sales Body Gear Steer Model Year Plant Chassis range Desc Range 124 2007 - 9999 0000850 - 9999999 200605 - 999952 134 2011 - 9999 0000194 - 9999999 201020 - 999952 135 2008 - 2010 0000395 - 9999999 200720 - 999952 136 2008 - 9999 0000400 - 9999999 200720 - 999952 156 2010 - 9999 0000395 - 9999999 200720 - 999952 275 2003 - 9999 0000690 - 9999999 200232 - 999952 533 2007 - 9999 0000261 - 9999999 200637 - 999952 542 2006 - 9999 0000590 - 0999999 200549 - 999952 544 2004 - 2010 0000295 - 0999999 200339 - 999952 545 2004 - 2010 0000133 - 0999999 200347 - 999952 CSC Customer Symptom Codes Code Description W4 Headlights / Moisture / mist on inside of lens WG Headlights / Lens broken / chipped / cracked / distorted ? Fixed Right ? First Time ? Produced in the USA and available as an electronic document . Hard copy documents are printed in USA on recycled paper containing a minimum of 50 % wastepaper and 10 % post - consumer waste . 2012 VOLVO CARS OF NORTH AMERICA , LLC Technical Journal 17076 DTC Diagnostic Trouble Codes Text CSC = Customer Symptom Code DTC = Diagnostic Trouble Code Note ! If using a printed copy of this Retailer Technical Journal , first check for the latest online version . DESCRIPTION : The headlamp assembly may have condensation caused by moisture inside of lens . Some condensation is normal and not considered a defect . Automotive lamps are designed as an open system and atmospheric humidity can enter the lamp and also exit . The moisture disappears over a time period through the air v
This is a Technical Journal: In cases that the customer may experience hard or jerky shifts when shifting from gear...
Read full bulletin
position N-D, please follow advice under service.
This is a Technical Journal: rough shift at N to D or down coast from 5 to 4 then follow service.
Read full bulletin
Install parts kit.
This is a Technical Journal: Gear shift lever inoperable
This is a Technical Journal: rough shift at N to D or down coast from 5 to 4 then follow service.
Read full bulletin
Install parts kit.
This is a Technical Journal: rough shift at N to D or down coast from 5 to 4 then follow service.
Read full bulletin
Install parts kit.
VOLVO CARS SERVICE AND PARTS BUSINESS Technical Journal TITLE : Vehicle type and platform identification REF NO :...
Read full bulletin
ISSUING DEPARTMENT : CAR MARKET : United States and Canada TJ 19245 Technical Service PARTNER : ISSUE DATE : 3 US 7510 Volvo Cars North America YEAR MONTH DAY 2014 02 06 FUNC GROUP : FUNC DESC : 0 Publications Page 1 of 3 Attachment Vehicle Type Eng Struc Week Type Eng Sales Body Gear Steer Model Year Plant Chassis range Desc Range XXX 1927 - 9999 0000001 - 0999999 0 - 0 CSC Customer Symptom Codes Code Description 1C Administrative and Factory scheduled maintenance / Administrative and Factory scheduled maintenance DTC Diagnostic Trouble Codes Rows beginning with * are modified Note ! If using a printed copy of this Technical Journal , first check for the latest online version . Text In our Service Literature , a vehicle is often referred to by its ? type ? , not its ? model ? . For example the 1999 - 2006 Model Year S80 is type ? 184 ? . You may also see the designation , for example ? P2X ? . This is referring to a platform type or vehicle family . If a document states ? P1X ? or ? 5XX ? as an example , it will apply to all models within the platform type . ? 54X ? will apply to the ? 544 ? , ? 545 ? and ? 542 ? models . ? X ? represents variable data . ? Right first time in Time ? Produced in the USA and available as an electronic document . Hard copy documents are printed in USA on recycled paper containing a minimum of 50 % wastepaper and 10 % post - consumer waste . 2014 VOLVO CARS OF NORTH AMERICA , LLC Technical Journal 19245 Platform Model Type Model Years Comments P3 S80 124 2007 - V70 135 2008 - 2010 XC70 136 2008 - XC60 156 2010 - S60 134 2011 - V60 155 2015 - P2 S80 184 1999 - 2006 V70 285 2001 - 2007 XC70 295 2001 - 2007 S60 384 2001 - 2009 XC90 275 2003 - P1 S40 544 2004 - 2012 V50 545 2005 - 2012 C30 533 2007 - 2013 C70 542 2006 - 2013 X40 S40 644 2000 - 2004 V40 645 2000 - 2004 900 940 9
VOLVO CARS SERVICE AND PARTS BUSINESS Technical Journal TITLE : Front brake caliper - Noise REF NO : ISSUING DEPARTMENT...
Read full bulletin
: CAR MARKET : United States and Canada TJ 30393 Technical Service PARTNER : ISSUE DATE : STATUS DATE : 3 US 7510 Volvo Cars North America 2015 - 07 - 08 2015 - 10 - 14 FUNC GROUP : FUNC DESC : 5100 Wheel brake Page 1 of 6 Attachment File Name File Size Attachment TJ 30393 . pdf 1.1506 MB Vehicle Type Eng Struc Week Type Eng Sales Body Gear Steer Model Year Plant Chassis range Desc Range 124 2007 - 2016 0000001 - 9999999 0 - 0 134 2011 - 2016 0000001 - 9999999 0 - 0 135 2008 - 2010 0000001 - 9999999 0 - 0 136 2008 - 2016 0000001 - 9999999 0 - 0 155 2015 - 2016 0000001 - 9999999 0 - 0 156 2010 - 2016 0000001 - 9999999 0 - 0 157 2015 - 2016 0000001 - 9999999 0 - 0 CSC Customer Symptom Codes Code Description B6 Brakes / Unusual noise / Front VST Operation Number VST Operation Number Description 98600 - 2 General check / adjust acc . to QB / TJ 77062 - 2 Wheel x2 remove - install / replace ? Right first time in Time ? Produced in the USA and available as an electronic document . Hard copy documents are printed in USA on recycled paper containing a minimum of 50 % wastepaper and 10 % post - consumer waste . 2015 VOLVO CARS OF NORTH AMERICA , LLC Technical Journal 30393 DTC Diagnostic Trouble Codes Rows beginning with * are modified Note ! If using a printed copy of this Technical Journal , first check for the latest online version . Text DESCRIPTION : Customer may experience a moan noise from the front brakes . To remedy this , Volvo Cars has developed an Active damper for FNR 16.5 ? and 17.5 ? front brakes . Vehicle Report : Material for analysis can be requested in Vehicle Report . In other cases , follow normal routines . Service : If the customer complains of this symptom , assemble the Active damper on concerned cars according to the attached instructions . To view TJ attachment continue o next page . This TJ has one attachment . Page 2
VOLVO CARS SERVICE AND PARTS BUSINESS Technical Journal TITLE : Front brake caliper - Noise REF NO : ISSUING DEPARTMENT...
Read full bulletin
: CAR MARKET : United States and Canada TJ 30393 Technical Service PARTNER : ISSUE DATE : STATUS DATE : 3 US 7510 Volvo Cars North America 2015 - 07 - 08 2015 - 10 - 14 FUNC GROUP : FUNC DESC : 5100 Wheel brake Page 1 of 6 Attachment File Name File Size Attachment TJ 30393 . pdf 1.1506 MB Vehicle Type Eng Struc Week Type Eng Sales Body Gear Steer Model Year Plant Chassis range Desc Range 124 2007 - 2016 0000001 - 9999999 0 - 0 134 2011 - 2016 0000001 - 9999999 0 - 0 135 2008 - 2010 0000001 - 9999999 0 - 0 136 2008 - 2016 0000001 - 9999999 0 - 0 155 2015 - 2016 0000001 - 9999999 0 - 0 156 2010 - 2016 0000001 - 9999999 0 - 0 157 2015 - 2016 0000001 - 9999999 0 - 0 CSC Customer Symptom Codes Code Description B6 Brakes / Unusual noise / Front VST Operation Number VST Operation Number Description 98600 - 2 General check / adjust acc . to QB / TJ 77062 - 2 Wheel x2 remove - install / replace ? Right first time in Time ? Produced in the USA and available as an electronic document . Hard copy documents are printed in USA on recycled paper containing a minimum of 50 % wastepaper and 10 % post - consumer waste . 2015 VOLVO CARS OF NORTH AMERICA , LLC Technical Journal 30393 DTC Diagnostic Trouble Codes Rows beginning with * are modified Note ! If using a printed copy of this Technical Journal , first check for the latest online version . Text DESCRIPTION : Customer may experience a moan noise from the front brakes . To remedy this , Volvo Cars has developed an Active damper for FNR 16.5 ? and 17.5 ? front brakes . Vehicle Report : Material for analysis can be requested in Vehicle Report . In other cases , follow normal routines . Service : If the customer complains of this symptom , assemble the Active damper on concerned cars according to the attached instructions . To view TJ attachment continue o next page . This TJ has one attachment . Page 2
VOLVO CARS SERVICE AND PARTS BUSINESS Technical Journal TITLE : Front brake caliper - Noise REF NO : ISSUING DEPARTMENT...
Read full bulletin
: CAR MARKET : United States and Canada TJ 30393 Technical Service PARTNER : ISSUE DATE : STATUS DATE : 3 US 7510 Volvo Cars North America 2015 - 07 - 08 2015 - 10 - 14 FUNC GROUP : FUNC DESC : 5100 Wheel brake Page 1 of 6 Attachment File Name File Size Attachment TJ 30393 . pdf 1.1506 MB Vehicle Type Eng Struc Week Type Eng Sales Body Gear Steer Model Year Plant Chassis range Desc Range 124 2007 - 2016 0000001 - 9999999 0 - 0 134 2011 - 2016 0000001 - 9999999 0 - 0 135 2008 - 2010 0000001 - 9999999 0 - 0 136 2008 - 2016 0000001 - 9999999 0 - 0 155 2015 - 2016 0000001 - 9999999 0 - 0 156 2010 - 2016 0000001 - 9999999 0 - 0 157 2015 - 2016 0000001 - 9999999 0 - 0 CSC Customer Symptom Codes Code Description B6 Brakes / Unusual noise / Front VST Operation Number VST Operation Number Description 98600 - 2 General check / adjust acc . to QB / TJ 77062 - 2 Wheel x2 remove - install / replace ? Right first time in Time ? Produced in the USA and available as an electronic document . Hard copy documents are printed in USA on recycled paper containing a minimum of 50 % wastepaper and 10 % post - consumer waste . 2015 VOLVO CARS OF NORTH AMERICA , LLC Technical Journal 30393 DTC Diagnostic Trouble Codes Rows beginning with * are modified Note ! If using a printed copy of this Technical Journal , first check for the latest online version . Text DESCRIPTION : Customer may experience a moan noise from the front brakes . To remedy this , Volvo Cars has developed an Active damper for FNR 16.5 ? and 17.5 ? front brakes . Vehicle Report : Material for analysis can be requested in Vehicle Report . In other cases , follow normal routines . Service : If the customer complains of this symptom , assemble the Active damper on concerned cars according to the attached instructions . To view TJ attachment continue o next page . This TJ has one attachment . Page 2
Infotainment
11 bulletinsSensus screen freezes/system locks up
This is a Technical Journal: Bluetooth phone volume too low or decreases by itself.
Read full bulletin
If the Bluetooth phone volume is perceived as too low or decreases by itself. Please check the microphone functionality to confirm that the microphone cable is not damaged. Do not replace the IHU for this symptom as there is currently no permanent solution available.
This is a Technical Journal: Bluetooth phone volume too low or decreases by itself.
Read full bulletin
If the Bluetooth phone volume is perceived as too low or decreases by itself. Please check the microphone functionality to confirm that the microphone cable is not damaged. Do not replace the IHU for this symptom as there is currently no permanent solution available.
This is a Technical Journal: Bluetooth phone volume too low or decreases by itself.
Read full bulletin
If the Bluetooth phone volume is perceived as too low or decreases by itself. Please check the microphone functionality to confirm that the microphone cable is not damaged. Do not replace the IHU for this symptom as there is currently no permanent solution available.
This is a Technical Journal: Short sound interruptions while streaming via Bluetooth.
Read full bulletin
Short sound interruptions may be heard while streaming music via Bluetooth. This may occur even if the audio/music file is stored in the mobile phone.A possible temporary solution may be to change the source in the IHU to Radio and back to Bluetooth again. Another temporary solution to improve this symptom is to perform a ?hard reset? of the mobile phone and/or perform a factory reset of the IHU (NOTE! The IHU will be restored to factory settings.) Do not replace the IHU due to this symptom as it will not solve the root cause.
This is a Technical Journal: Bluetooth phone volume too low or decreases by itself.
Read full bulletin
If the Bluetooth phone volume is perceived as too low or decreases by itself. Please check the microphone functionality to confirm that the microphone cable is not damaged. Do not replace the IHU for this symptom as there is currently no permanent solution available.
This is a Technical Journal: Bluetooth phone volume too low or decreases by itself.
Read full bulletin
If the Bluetooth phone volume is perceived as too low or decreases by itself. Please check the microphone functionality to confirm that the microphone cable is not damaged. Do not replace the IHU for this symptom as there is currently no permanent solution available.
This is a Technical Journal: Bluetooth phone volume too low or decreases by itself.
Read full bulletin
If the Bluetooth phone volume is perceived as too low or decreases by itself. Please check the microphone functionality to confirm that the microphone cable is not damaged. Do not replace the IHU for this symptom as there is currently no permanent solution available.
ANC = Active Noise Control The vehicle?s radio may be heard in thebackground on the opposite side (land-side) ofa call...
Read full bulletin
made from a phone connected to Sensus Connect infotainment via Bluetooth. This happens because the microphone?sphantom feed for ANC is picking up this sound. It is not heard in the vehicle becausemedia/radio audio is muted during theBluetooth call. The audio heard may come from either FM,AM, or SiriusXM sources.
This document is a Technical Journal: RSE = Rear Seat Entertainment This TJ describes how to change the regioncode on...
Read full bulletin
the RSE system with two DVD playersand 8" touch screens if necessary.
If you need to perform a tuner replacement onany vehicle that is factory equipped withSiriusXM satellite radio, please...
Read full bulletin
follow the stepby step instructions. Going through thisprocess will ensure your customer continues toreceive their satellite radio programmingwithout any interruption of service. For SPAvehicles, the SiriusXM tuner is containedwithin the Infotainment Head Unit (IHU). Forall other vehicles, the tuner is the RemoteDigital Audio Receiver (RDAR).
Brakes
9 bulletinsDIM message ?Parking brake service required?
SPA Brake noise
Service Manager Bulletin TITLE : Service Action Notification Re - Mails GROUP : NO : ISSUING DEPARTMENT : CAR MARKET :...
Read full bulletin
Product Safety & Compliance United States and Canada 00 325 REFERENCE BULLETINS : DATE : SMB00 - 323 and SMB00 - 323A YEAR MONTH DAY SERVICE SERVICE WARRANTY 2013 02 15 MANAGER WRITER ADMINISTRATOR Service Personnel : Read and initial Page 1 of 1 Volvo monitors completion rates for all service actions and will complete notification re - mails to vehicle owners when necessary . Listed below are the latest notification re - mails . Please refer to SMB 00 - 323 and SMB 00 - 323A for information on how and where to find the related Service Action documents in VRC2 and TIE . FEBRUARY RE - MAILS Action Description # of Re - Mails Service Campaign 236 Washer Reservoir Sensor Canada ? 295 Recall 129 Brake Vacuum Pump U.S . ? 3,430 Recall 245 Replace Fuel Lines U.S . ? 48 MARCH RE - MAILS Action Description # of Re - Mails Recall 246 Inspect P / S Return Hose U.S . ? 1,367 Recall 246 Inspect P / S Return Hose Canada ? 95 Recall 251 Inspect Underbody Coating Canada ? 54 Recall 255 TCM Software Upgrade U.S . ? 499 Recall 256 TPMS Warning Message U.S . ? 123 Please be prepared to accommodate vehicle owners that may contact you regarding these actions . ? Fixed Right ? First Time ? Produced in the USA and available as an electronic document . Hard copy documents are printed in USA on recycled paper containing a minimum of 50 % wastepaper and 10 % post - consumer waste . 2013 VOLVO CARS OF NORTH AMERICA , LLC
This is a Technical Journal: When sensitive information, like vehicle speed, brake usage, etc.
Read full bulletin
(customer behavoiur information) of a car is required from Volvo Car Corporation from external sources, either of these two documents should be filled in and attached to the affected Vehicle Report. (External sources: Authority, Insurance companies, Rental companies, etc)
This is a Technical Journal: When sensitive information, like vehicle speed, brake usage, etc.
Read full bulletin
(customer behavoiur information) of a car is required from Volvo Car Corporation from external sources, either of these two documents should be filled in and attached to the affected Vehicle Report. (External sources: Authority, Insurance companies, Rental companies, etc)
This is a Technical Journal: When sensitive information, like vehicle speed, brake usage, etc.
Read full bulletin
(customer behavoiur information) of a car is required from Volvo Car Corporation from external sources, either of these two documents should be filled in and attached to the affected Vehicle Report. (External sources: Authority, Insurance companies, Rental companies, etc)
Service Manager Bulletin TITLE : Service Action Notification Re - Mails GROUP : NO : ISSUING DEPARTMENT : CAR MARKET :...
Read full bulletin
Product Safety & Compliance United States and Canada 00 325 REFERENCE BULLETINS : DATE : SMB00 - 323 and SMB00 - 323A YEAR MONTH DAY SERVICE SERVICE WARRANTY 2013 02 15 MANAGER WRITER ADMINISTRATOR Service Personnel : Read and initial Page 1 of 1 Volvo monitors completion rates for all service actions and will complete notification re - mails to vehicle owners when necessary . Listed below are the latest notification re - mails . Please refer to SMB 00 - 323 and SMB 00 - 323A for information on how and where to find the related Service Action documents in VRC2 and TIE . FEBRUARY RE - MAILS Action Description # of Re - Mails Service Campaign 236 Washer Reservoir Sensor Canada ? 295 Recall 129 Brake Vacuum Pump U.S . ? 3,430 Recall 245 Replace Fuel Lines U.S . ? 48 MARCH RE - MAILS Action Description # of Re - Mails Recall 246 Inspect P / S Return Hose U.S . ? 1,367 Recall 246 Inspect P / S Return Hose Canada ? 95 Recall 251 Inspect Underbody Coating Canada ? 54 Recall 255 TCM Software Upgrade U.S . ? 499 Recall 256 TPMS Warning Message U.S . ? 123 Please be prepared to accommodate vehicle owners that may contact you regarding these actions . ? Fixed Right ? First Time ? Produced in the USA and available as an electronic document . Hard copy documents are printed in USA on recycled paper containing a minimum of 50 % wastepaper and 10 % post - consumer waste . 2013 VOLVO CARS OF NORTH AMERICA , LLC
This is a Technical Journal: Brake vibrations due to lockable wheel screws
Service Manager Bulletin TITLE : Service Action Notification Re - Mails GROUP : NO : ISSUING DEPARTMENT : CAR MARKET :...
Read full bulletin
Product Safety & Compliance United States and Canada 00 325 REFERENCE BULLETINS : DATE : SMB00 - 323 and SMB00 - 323A YEAR MONTH DAY SERVICE SERVICE WARRANTY 2013 02 15 MANAGER WRITER ADMINISTRATOR Service Personnel : Read and initial Page 1 of 1 Volvo monitors completion rates for all service actions and will complete notification re - mails to vehicle owners when necessary . Listed below are the latest notification re - mails . Please refer to SMB 00 - 323 and SMB 00 - 323A for information on how and where to find the related Service Action documents in VRC2 and TIE . FEBRUARY RE - MAILS Action Description # of Re - Mails Service Campaign 236 Washer Reservoir Sensor Canada ? 295 Recall 129 Brake Vacuum Pump U.S . ? 3,430 Recall 245 Replace Fuel Lines U.S . ? 48 MARCH RE - MAILS Action Description # of Re - Mails Recall 246 Inspect P / S Return Hose U.S . ? 1,367 Recall 246 Inspect P / S Return Hose Canada ? 95 Recall 251 Inspect Underbody Coating Canada ? 54 Recall 255 TCM Software Upgrade U.S . ? 499 Recall 256 TPMS Warning Message U.S . ? 123 Please be prepared to accommodate vehicle owners that may contact you regarding these actions . ? Fixed Right ? First Time ? Produced in the USA and available as an electronic document . Hard copy documents are printed in USA on recycled paper containing a minimum of 50 % wastepaper and 10 % post - consumer waste . 2013 VOLVO CARS OF NORTH AMERICA , LLC
HVAC & Climate
8 bulletinsVolvo Cars App Remote climate or ERS, not possible
Volvo Cars App Remote climate or ERS, not possible
Volvo Cars App Android, no climate setting button
Quality Bulletin TITLE: Recall R89707: Air Conditioning Drain Hose Model Year 2016 - 2017 XC90, 2017 S90
This is a Technical Journal:Climate system, protective wheel caps falling off.
Read full bulletin
Replace with new caps on wheel screws
Technical Journal TITLE: SPA Climate system, unexpected behavior
Quality Bulletin TITLE: Recall R89707: Air Conditioning Drain Hose Model Year 2016 - 2017 XC90, 2017 S90
Parts Bulletin TITLE: Recall R89707: Air Conditioning Drain Hose Model Year 2016 XC90 & S90
Air Bags & Safety
7 bulletinsVolvo Car USA LLC and Volvo Car Canada LTD (Volvo) on behalf of Volvo Car Group has decided to launch Recall R89708 on...
Read full bulletin
certain model year 2016 - 2017 XC90, S90, XC60, V60CC, V60, S60, S60CC, S60 Inscription vehicles. The affected vehicles may have not had the front passenger seatbelt buckle stud punched correctly. This may result in a separation between the buckle and the seat belt bracket. If this were to occur, it could increase the risk of injury to a front passenger seat occupant in a vehicle crash.
This is to inform you that we have procured Rebuilders Automotive Supply (RAS) to handle the returns of the recalled...
Read full bulletin
Front Seat Belt Fastener Pretensioner for Recall R10029. RAS has created instructions for the pretensioner shipping procedures. You MUST review and inform your staff as to the requirements for handling the returns. There are specific measures as these pretensioners are classified as hazardous materials. A Parts Bulletin with this same information has also been created to ensure your Parts Department will receive these instructions in case they will be handling the returns.
This is to inform you that we have procured Rebuilders Automotive Supply (RAS) to handle the returns of the recalled...
Read full bulletin
Front Seat Belt Fastener Pretensioner for Recall R10029. RAS has created instructions for the pretensioner shipping procedures. You MUST review and inform your staff as to the requirements for handling the returns. There are specific measures as these pretensioners are classified as hazardous materials. A Parts Bulletin with this same information has also been created to ensure your Parts Department will receive these instructions in case they will be handling the returns.
This bulletin is a service manager bulletin.
Read full bulletin
Seat Belt Extender.
This bulletin is a service manager bulletin.
Read full bulletin
Seat Belt Extender.
This bulletin is a service manager bulletin.
Read full bulletin
Seat Belt Extender.
This bulletin is a service manager bulletin.
Read full bulletin
Seat Belt Extender.
Hybrid & EV
4 bulletinsThis is a Service Manager Bulletin : Volvo Electric Vehicle Technical De-Energization Permit to Work Form
This is a Service Manager Bulletin : Volvo Electric Vehicle Technical De-Energization Permit to Work Form
This is a Service Manager Bulletin : Volvo Electric Vehicle Technical De-Energization Permit to Work Form
THIS IS A SERVICE MANAGER BULLETIN: THIS PROGRAM WILL NOW PROVIDE VOLVO RETAILERS ADDITIONAL LATITUDE, TO PROACTIVELY...
Read full bulletin
ADDRESS NON-WARRANTY CUSTOMER CONCERNS IN AN EXPEDITIOUS MANNER. THE OWNERSHIP EXPERIENCE SHOULD NEVER BE COMPROMISED DUE TO A CUSTOMER INCONVENIENCE. IN AN EFFORT TO HELP SUPPORT AN ENHANCED CUSTOMER OWNERSHIP EXPERIENCE, VOLVO RETAILERS WILL NOW HAVE THE ABILITY TO SELF-AUTHORIZE GOODWILL CLAIMS (1 TIME ONLY PER VIN) FOR THE CUSTOMERS OF THE NEW MY 2016 & MY2017 XC90 T8 PLUG-IN HYBRIDS AND MY2017 S90.
Fuel System
2 bulletinsThis is a Technical Journal: AC evaporator repair, additional parts needed.
Read full bulletin
Add resister in line jumper cable.
This is a Technical Journal: AC evaporator repair, additional parts needed.
Read full bulletin
Add resister in line jumper cable.
Suspension
1 bulletinCBR - Driveline Noise, Suspension Ride Height Too High, Suspension Will Not Exhaust - Chassis Built 2016w01 And Newer.
Steering
1 bulletinAudio switches on steering wheel, no function