2013 Volvo Xc60 TSBs
260 Technical Service Bulletins across 15 categories
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55 bulletinsThis is a Technical Journal.
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Vehicle type and platform identification.
This is a Technical Journal: Vehicle/Connectivity report checklist.
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To provide timely and high-quality feedback to the appropriate department or factory
COMPLIMENTARY UPGRADE C00009 DESCRIPTION.
Rubber cushion
Keyless Drive receiver issues
SiriusXM Tuner Replacement Process
Expendable Items Parts List.
Part information for AMT input shaft repair kits and the shim kit that is required for repair.
ICUP/Google Built-In Diagnostic Operations
VIDA QR Scanner Mobile App
News Letter 70
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Mandatory Tool List bulletin: Volvo mandatory Special Tools are necessary for technicians to properly diagnose and repair Volvo cars.
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They are used in development of Volvo labor operations and repair methods, and promote safety and quality repairs in a timely manner. Tools are classified as mandatory because associated repairs and/or diagnostics cannot be completed properly without them.
Mandatory Tool List bulletin: Volvo mandatory Special Tools are necessary for technicians to properly diagnose and repair Volvo cars.
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They are used in development of Volvo labor operations and repair methods, and promote safety and quality repairs in a timely manner. Tools are classified as mandatory because associated repairs and/or diagnostics cannot be completed properly without them.
Mandatory Tool List bulletin: Volvo mandatory Special Tools are necessary for technicians to properly diagnose and repair Volvo cars.
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They are used in development of Volvo labor operations and repair methods, and promote safety and quality repairs in a timely manner. Tools are classified as mandatory because associated repairs and/or diagnostics cannot be completed properly without them.
This is a Technical Journal: Oil in cooling system.
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New cleaning method developed.
Descripition of Goodwill Policy and Guidelines.
Please return stock of part number 31664288 Decal Set to your servicing distribution center.
This is a Technical Journal: Replacing CEM or Recommunicating with a 'sleeping' vehicle
Please use attached file to create new version of bulletin.
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Please remove original bulletin by same number dated 2/18/2010.
This is a Technical Journal: Replacing CEM or Recommunicating with a 'sleeping' vehicle
MIDTRONICS PSC-550S and PSC-700 VEHICLE POWER SUPPLY information
Please produce a Special Tool Bulletin using the attached draft copy.
Description of Goodwill Policy and Guidelines.
This is a Special Tool Bulletin: Newsletter 83 Mandatory Tools
This is a Technical Journal: No VIDA communication with vehicle
This is a Technical Journal: Vehicle Key Not Found
This is a Special Tool Bulletin: Newsletter 81 Mandatory Tools
This is a Parts Bulletin: Hazmat Return Transportation Documentation and requirements
This is a Technical Journal: Oil in cooling system.
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New cleaning method developed.
This is a Technical Journal: No VIDA communication with vehicle
Mandatory Tool List bulletin: Volvo mandatory Special Tools are necessary for technicians to properly diagnose and repair Volvo cars.
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They are used in development of Volvo labor operations and repair methods, and promote safety and quality repairs in a timely manner. Tools are classified as mandatory because associated repairs and/or diagnostics cannot be completed properly without them.
This is a Technical Journal: Vehicle Key Not Found
This is a Special Tool Bulletin: Newsletter 81 Mandatory Tools
This is a Parts Bulletin: Hazmat Return Transportation Documentation and requirements
This is a Technical Journal: Oil in cooling system.
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New cleaning method developed.
This is a Technical Journal: No VIDA communication with vehicle
Mandatory Tool List bulletin: Volvo mandatory Special Tools are necessary for technicians to properly diagnose and repair Volvo cars.
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They are used in development of Volvo labor operations and repair methods, and promote safety and quality repairs in a timely manner. Tools are classified as mandatory because associated repairs and/or diagnostics cannot be completed properly without them.
Please return stock of part number 31333888 Level Warner to your servicing distribution center.
Description of Goodwill Policy and Guidelines.
MIDTRONICS PSC-550S and PSC-700 VEHICLE POWER SUPPLY information
This is a Special Tool Bulletin: Kits 33300313 and 33300315
MIDTRONICS PSC-550S and PSC-700 VEHICLE POWER SUPPLY information
Mandatory Tool List bulletin: Volvo mandatory Special Tools are necessary for technicians to properly diagnose and repair Volvo cars.
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They are used in development of Volvo labor operations and repair methods, and promote safety and quality repairs in a timely manner. Tools are classified as mandatory because associated repairs and/or diagnostics cannot be completed properly without them.
Mandatory Tool List bulletin: Volvo mandatory Special Tools are necessary for technicians to properly diagnose and repair Volvo cars.
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They are used in development of Volvo labor operations and repair methods, and promote safety and quality repairs in a timely manner. Tools are classified as mandatory because associated repairs and/or diagnostics cannot be completed properly without them.
Parts Return 976045 O-Ring.
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O-Ring partnumber 976045 has been replaced by O-Ringpart number 30622784
There has been an increasing amount ofreports where users state that its not possibleto perform a vehicle readout when...
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pressing ?Connect? There will be an error message asking the userif they wants to retry after an error messagesaying ?Error occurred during complete read out forVIN ?This error message is generic and could becaused by other problems
This is a Parts Bulletin:VOLVO EMBLEMEXTENDED.
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Volvo hasdetermined that there is the potential for theVOLVO Iron Mark logo emblem on the radiatorgrille to peel off. The corrective action is toreplace the VOLVO emblem on the radiator
This is a Technical Journal: VOLVO EMBLEM EXTENDED.
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Volvo hasdetermined that there is the potential for theVOLVO Iron Mark logo emblem on the radiatorgrille to peel off. The corrective action is toreplace the VOLVO emblem on the radiator asdescribed in this Technical Journal
This Parts Bulletin was issued to PartsManagers, Please return stock of part number's 31406303, 31406318,...
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31406321,31406654, 31406655 Stay to your servicingdistribution center. New versions are31476209, 31476210, 31476213, 31476185, 31476186
VIDA users are not able to check Operations & Packages An error message will be shown saying "Database error.
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Please contact System Administrator"
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The Volvo Technical Helpdesk (THD) is a central contact point available to authorized Volvo dealer technicians to assist...
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with difficult to repair situations. If for some reason our technical experts cannot solve an issue directly, it will be escalated appropriately for further in-depth assistance to your local Field Technical specialist (FTS).
Blisters/bubbles may appear on the air ventsurfaces.
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The blistering of the material is often causedby an air freshener applied directly to the airvents. Do not attach any sort of air freshenerdirectly on air vents.
VOLVO: IN THE ICM, MENU ITEM IS MISSING FOR TURNING OFF DRL.
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MODEL 2013 S80, S60, XC70, XC60. *PE
Software & Calibration
44 bulletinsVolvo Cars USA LLC and Volvo Car Canada LTD on behalf of the Volvo Car Corporation has decided to launch Service Action...
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S10303 on certain model year 2025 EX90 vehicles. Volvo Car Investigations have identified that there is a pairing issue with the key fob. As a result, there is a possibility that the customers key fob is not paired to the vehicle. The corrective action is to download SP Software. S10303 affects 151 vehicles in the U.S and 5 in Canada.
Volvo Cars USA LLC and Volvo Car Canada LTD on behalf of the Volvo Car Corporation has decided to launch Service Action...
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S10303 on certain model year 2025 EX90 vehicles. Volvo Car Investigations have identified that there is a pairing issue with the key fob. As a result, there is a possibility that the customers key fob is not paired to the vehicle. The corrective action is to download SP Software. S10303 affects 151 vehicles in the U.S and 5 in Canada.
This is a Technical Journal: Software Upgrade / Download Guide.
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If one control unit is upgraded and not all, it may result in various problems.
Information about valid Software partnumbers to order and download Software for "PDS" Pre-Delivery Service
New Software Products (SP) have been developed to convert a Care Key to a standard key.
This is a Service Manager Bulletin: Service 2.0 Software & Total Upgrade Reminder
This is a Service Manager Bulletin: Service 2.0 Software & Total Upgrade Reminder
Software Installation Policy changes.
This is a Technical Journal: This Journal is a guide for performing Software Downloads.
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Service: *See guide updated Oct. 12, 2016 for relevant P5/SPA Software Download information: P5_SPA_SW_Guide.pdf See VIDA Software tab for all other vehicles.The attached checklists can be used for restoring customer settings, where applicable.
Software Installation Policy changes.
This is a Technical Journal: This Journal is a guide for performing Software Downloads.
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Service: *See guide updated Oct. 12, 2016 for relevant P5/SPA Software Download information: P5_SPA_SW_Guide.pdf See VIDA Software tab for all other vehicles.The attached checklists can be used for restoring customer settings, where applicable.
Retailers should only use a Volvo part number on claims for items purchased directly from Volvo.
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Failure to follow this policy will result in claim adjustments. Warranty reimbursement rates and quantity limits for the parts listed, with the exception of the oil part numbers, Wynn?s Airco-clean, R134A and R1234YF are set by Volvos Parts Department and based on the pricing in effect on the repair date. For the most current pricing retailers must refer to the parts system. Reimbursement rates for oil part numbers, Wynn?s Airco-clean, R134A and R1234YF are set by the Warranty Department. Updated parts pricing for these parts are provided via a Warranty CPI.
Software Installation Policy changes.
This is a Technical Journal: This Journal is a guide for performing Software Downloads.
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Service: *See guide updated Oct. 12, 2016 for relevant P5/SPA Software Download information: P5_SPA_SW_Guide.pdf See VIDA Software tab for all other vehicles.The attached checklists can be used for restoring customer settings, where applicable.
This is a Service Managers Bulletin: Volvo Cars is constantly developing the in-car systems and the services offered to...
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customers, so that their cars give them the best experience possible . As of May 13th, 2019, when the software in your customer's vehicle is updated via Service 2.0 or Total Upgrade (TJ 31543), the customer will have access to the functions and improvements
This is a Service Managers Bulletin: Volvo Cars is constantly developing the in-car systems and the services offered to...
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customers, so that their cars give them the best experience possible . As of May 13th, 2019, when the software in your customer's vehicle is updated via Service 2.0 or Total Upgrade (TJ 31543), the customer will have access to the functions and improvements
Software Installation Policy changes - Canada
Software Installation Policy changes.
Software Installation Policy changes - Canada
Software Installation Policy changes.
This is a Technical Journal: This Journal is a guide for performing Software Downloads.
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Service: *See guide updated Oct. 12, 2016 for relevant P5/SPA Software Download information: P5_SPA_SW_Guide.pdf See VIDA Software tab for all other vehicles.The attached checklists can be used for restoring customer settings, where applicable.
Software Installation Policy changes - Canada
Software Installation Policy changes.
Software Installation Policy changes - Canada
Software Installation Policy changes.
Software Installation Policy changes - Canada
Software Installation Policy changes.
Software Installation Policy changes - Canada
This is a Technical Journal: This Journal is a guide for performing Software Downloads.
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Service: *See guide updated Oct. 12, 2016 for relevant P5/SPA Software Download information: P5_SPA_SW_Guide.pdf See VIDA Software tab for all other vehicles.The attached checklists can be used for restoring customer settings, where applicable.
Software Installation Policy changes - Canada
Software Installation Policy changes.
Software Installation Policy changes - Canada
This is a Technical Journal: This Journal is a guide for performing Software Downloads.
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Service: *See guide updated Oct. 12, 2016 for relevant P5/SPA Software Download information: P5_SPA_SW_Guide.pdf See VIDA Software tab for all other vehicles.The attached checklists can be used for restoring customer settings, where applicable.
This is a Technical Journal: Configuration Test Software
This is a Technical Journal: P3 Software Download Guide.
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Download software according to instructions.
This is a Technical Journal: This Journal is a guide for performing Software Downloads.
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Service: *See guide updated Oct. 12, 2016 for relevant P5/SPA Software Download information: P5_SPA_SW_Guide.pdf See VIDA Software tab for all other vehicles.The attached checklists can be used for restoring customer settings, where applicable.
This document is a Technical Journal: Information about valid Software partnumbers to order and download Software for...
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"PDS" Pre-Delivery Service
Below error message may be shown in VIDA when selecting the Software tab in VIDA.
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With this message, it will not be possible to purchase Software Products. "124 - Client ID is not registered"
Information about valid Software partnumbersto order and download Software for "PDS" Pre-Delivery Service
THIS IS A TECHNICAL JOURNAL: THIS JOURNAL IS A GUIDE FOR PERFORMING SOFTWARE DOWNLOADS.
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SERVICE: *SEE GUIDE UPDATED OCT. 12, 2016 FOR RELEVANT P5/SPA SOFTWARE DOWNLOAD INFORMATION: P5_SPA_SW_GUIDE.PDF SEE VIDA SOFTWARE TAB FOR ALL OTHER VEHICLES.THE ATTACHED CHECKLISTS CAN BE USED FOR RESTORING CUSTOMER SETTINGS, WHERE APPLICABLE.
THIS IS A TECHNICAL JOURNAL: IT IS PROVIDED AS AGUIDE FOR PERFORMING SOFTWARE DOWNLOADS.
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FOLLOW INSTRUCTIONS PROVIDED FOR PROPER SOFTWAREDOWNLOADS BY YEAR AND MODEL.
THIS IS A TECHNICAL JOURNAL: IT IS PROVIDED AS A GUIDE FOR PERFORMING SOFTWARE DOWNLOADS.
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FOLLOW INSTRUCTIONS PROVIDED FOR PROPER SOFTWARE DOWNLOADS BY YEAR AND MODEL.
VOLVO: ONE OF ADAPTION REFERENCES VALUES, DURING AUTOCALIBRATION, DECREASED IN DEM DUE TO LOW CURRENT TO OIL PUMP AND POOR AWD FUNCTIONALITY, FAILURE.
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*PE
VOLVO: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER.
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ON SOME VEHICLES, THE POP UP MESSAGE, GPS UPDATE (GLOBAL POSITIONING SYSTEM) IS CAUSING THE SENSUS CONNECTED TOUCH (SCT) TO BE UNUSABLE AND SCT FIRMWARE NEEDS TO BE UPGRADED. MODEL 2011-2015 S60, XC60, V60, S80, XC70. *PE
Electrical
25 bulletinsThis is a Technical Journal: Remote connection, BOMGAR application.
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Before joining a remote session: Connect a suitable battery maintainer/charger and verify that the battery voltage indicated in VIDA is between 12.5V and 14.9V. Connect to the vehicle over a wired connection using a VOE (Volvo OBD to Ethernet) adapter and perform a NEW vehicle readout.
This is a Technical Journal: Remote connection, BOMGAR application.
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Before joining a remote session: Connect a suitable battery maintainer/charger and verify that the battery voltage indicated in VIDA is between 12.5V and 14.9V. Connect to the vehicle over a wired connection using a VOE (Volvo OBD to Ethernet) adapter and perform a NEW vehicle readout.
This is a Technical Journal: 12V Battery Testing Method
The Deutronic DBL-1200 is an advanced battery maintainer/charger with the flexibility to be updated as products and...
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repair methods evolve.
Battery Charger/maintainer requirement
Shipping and Handling of Volvo Lithium-ion 48V Mild Hybrid Battery to Global Battery Solutions (GBS)
This is a Technical Journal: Swapping control modules from vehicle to vehicle for diagnostics should be avoided.
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Swapping control modules may result in consequential damage to the swapped control module and in certain cases several other control modules in the vehicle. Swapping the Driver Information Module (DIM) is strictly forbidden as the DIM it is the main carrier of the odometer function, and will, in case of swapping, result in manipulated odometer value. Service: Please do NOT swap any control modules from vehicle to vehicle for testing, unless instructed to do so in a Vehicle Report by the Technical Helpdesk
This is a Technical Journal: Swapping control modules from vehicle to vehicle for diagnostics should be avoided.
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Swapping control modules may result in consequential damage to the swapped control module and in certain cases several other control modules in the vehicle. Swapping the Driver Information Module (DIM) is strictly forbidden as the DIM it is the main carrier of the odometer function, and will, in case of swapping, result in manipulated odometer value. Service: Please do NOT swap any control modules from vehicle to vehicle for testing, unless instructed to do so in a Vehicle Report by the Technical Helpdesk
Effective immediately, all 12V batteries may be tested using the hand held battery tester 9513030 (BT3300).
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The VIDA test is still available but no longer required. For battery replacements under warranty, the code generated by the BT3300 must be manually copied into the repair order text. It must also be printed and attached to the hard copy of the repair order.
Technical Journal TITLE : The Error Frame Finder (EFF) can be an aid in fault tracing intermittent CAN network problems...
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by providing a visible indication of error frames that are being transmitted on the network when the fault becomes active. The advantage of using the EFF function is that error frames are usually transmitted on the network before a vehicle symptom can occur. Hence, if the fault is very intermittent in nature, it may be possible, for example, to induce the wiring fault for a short duration by manipulating the vehicle harnesses and connectors. The electrical fault will occur and be detected by the EFF without ever having a vehicle symptom appear. The instructions for setting up the tool have been simplified.
This is a Service Product Journal: Information Notice.
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We process the personal data that you provide in connection with the creation of your VIDA account. The purpose of our processing is to administer your VIDA account (from registration to eventual termination of the account), to provide you with all the functionality related to VIDA, to allow access to VIDA and to communicate updates related to VIDA. Log data generated when using VIDA is processed as necessary or appropriate to safeguard the security and functionality of VIDA for example against malware or unauthorized access.
Effective immediately, all 12V batteries may be tested using the hand held battery tester 9513030 (BT3300).
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The VIDA test is still available but no longer required. For battery replacements under warranty, the code generated by the BT3300 must be manually copied into the repair order text. It must also be printed and attached to the hard copy of the repair order.
Effective immediately, all 12V batteries may be tested using the hand held battery tester 9513030 (BT3300).
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The VIDA test is still available but no longer required. For battery replacements under warranty, the code generated by the BT3300 must be manually copied into the repair order text. It must also be printed and attached to the hard copy of the repair order.
This is a Technical Journal: This TJ is to inform the market in cases where a fuel pump unit in the fuel tank needs to be replaced.
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Additional parts needs to be ordered due to an updated method. If a replacement of the fuel pump unit in the fuel tank is performed, an updated method in VIDA is released. Additional parts (1 clip part number: 31478993 and 1 part number 999574 cable tie) needs to be ordered to be able to perform the method as stated above. This is to ensure that the harness is positioned correctly towards vehicle body to prevent chafing of harness.
This is a Technical Journal: This TJ is to inform the market in cases where a fuel pump unit in the fuel tank needs to be replaced.
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Additional parts needs to be ordered due to an updated method. If a replacement of the fuel pump unit in the fuel tank is performed, an updated method in VIDA is released. Additional parts (1 clip part number: 31478993 and 1 part number 999574 cable tie) needs to be ordered to be able to perform the method as stated above. This is to ensure that the harness is positioned correctly towards vehicle body to prevent chafing of harness.
Please return stock of part number 31380014 spark plug kit to your servicing distribution center.
Please return stock of part number 31380014 spark plug kit to your servicing distribution center.
This is a Technical Journal: Sensus Navigation.
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IAM 2.1 software upgrade to allow map upgrade via USB. There is a new process for upgrading maps on cars with Sensus (IAM2.1) navigation. Map updates for Sensus navigation systems in MY2011-2015A cars (identified as shown in attached picture) can now be downloaded online and transferred to the car via a USB flash drive in the same way as current models. Updating via DVDs is no longer possible. This Technical Journal informs the technician how to perform the software upgrade. Service: To allow map upgrades via USB, the IAM software must be upgraded to the latest status. Before starting the IAM software upgrade, secure following: - The Volvo USB stick must be formatted to FAT32. The 64GB Volvo USB stick formatted to exFAT or NTFS will not work. -
If the vehicle is equipped with indirect tire pressure monitoring sensors (I-TPMS) (VDN codes: PU02, PU03, PU04), and...
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there is a warning message in the DIM about Low tire pressure and DTC BCM-C007768, follow advice under Service.
This document is a Technical Journal: Effective immediately, all 12V batteries may betested using the hand held battery tester 9513030 (BT3300).
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The VIDA test is stillavailable but no longer required. For battery replacements under warranty, thecode generated by the BT3300 must bemanually copied into the repair order text. Itmust also be printed and attached to the hardcopy of the repair order.
Alternative solution when VIDA is unavailable or the Electronic Wiring Diagrams function in VIDA is unstable.
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Access by using the applicable URL.
If a grinding noise occur from the front wheelhub and/or BCM-C003307 or BCM-C003007 DTCs are set, follow the advice under ?Service?.
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Service: Check if the wheel hub is displaced in thesteering knuckle, refer to picture ?TJ 25329-1.jpg?. If found replace the wheel hub according to VIDA.
THIS IS A TECHNICAL JOURNAL: IT HAS BEEN NOTICED ON REQUESTED MATERIALS THAT PAS SENSORS ARE ANALYZED WITHOUT FINDING ANY FAULT ON THE PARTS.
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AS A HELP TO THE TROUBLESHOOTING ON PARKING ASSISTANCE SYSTEM, WE HAVE DEVELOPED SOME POINTS OF POSSIBLE ACTIONS IN CASE OF PROBLEMS. FALSE DETECTION MAY BE CAUSED BY VARIOUS REASON EXPLAINED IN THIS TECHNICAL JOURNAL.
THIS IS A SERVICE PRODUCT JOURNAL : THE PREVIOUSLY REPORTED ISSUE WITH VIDA 2015 AND BATTERY TESTING HAS BEEN RESOLVED.
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VIDA 2015 BATTERY TESTING IS THE ONLY APPROVED METHOD FOR PRODUCING BATTERY TEST CODES. THE USE OF VIDA CLASSIC OR OTHER MEASURING TOOLS IS NOT CONSIDERED ACCEPTABLE WHEN SUBMITTING WARRANTY CLAIMS.
VOLVO: THE VIDEO SIGNAL WOULD FLICKER, IN MEDIA DISPLAY, WHEN USING PARKING ASSIST CAMERA AND CABLE HARNESS TO PAC UNIT...
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AND INTERFERENCE FROM OTHER WIRES, MAY ALSO BE CAUSE OF PROBLEM. MODELS 2010-2014 XC60, S60. *PE
Pre-Delivery & Maintenance
22 bulletinsVolvo?s Warranty Department tracks Retailer warranty spending by utilizing the Warranty Retailer Counseling Process (WRCP).
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The WRCP is used to gauge individual retailer performance on objective measures over time. By setting clear performance expectations and parameters and assisting retailers in focusing on individual processes and procedures, all retailers are provided with adequate tools to help achieve the ultimate goal of qualifying for self-authorization status.
This is a Service Journal: Coolant Filling Equipment Tool
This is a Service Manager Bulletin: Technician Skillset Requirments
Please return stock of 31430070 service kit to your servicing distribution center.
This is a Service Manager Bulletin: Service Scheduling system enhancements.
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Improving Service Action/Recall scheduling.
This is a Service Manager Bulletin: The online bookstore, www.volvotechinfo.com, serves Volvo Retailers, employees,...
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Independent Repairers and customers throughout the United States and Canada by providing easy order-access to service, parts and owners? literature over the Internet.
While performing repairs, on vehicles covered by Volvo's New Vehicle Warranty, the Technical Help Desk may support the...
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dealer by providing a specific diagnostic labor operation. This will aid the Warranty Administrator when claiming reimbursement for diagnostic labor while not adversely affecting the dealers General Operation Index.
This is a Service Manager Bulletin: Technician Skillset Requirments
This is a Service Manager Bulletin: Claiming for Map Upgrades is not a matter for warranty.
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Claims submitted for map upgrades will be debited
This is a Service Product Journal: Unable to set SPA/CMA vehicle into programming mode - P2P
This is a Service Manager Bulletin.
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This bulletin is a list of equipment recommended by Volvo to it's dealer or any shop maintaining or repairing Volvo's. The equipment can be provided by Volvo's equipment supplier
This is a Service Manager Bulletin: Volvo Special Tool Warranty Coverage and Claims Process
This is a Service Manager Bulletin.
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This bulletin is a list of equipment recommended by Volvo to it's dealer or any shop maintaining or repairing Volvo's. The equipment can be provided by Volvo's equipment supplier
This is a Service Manager Bulletin: Volvo Special Tool Warranty Coverage and Claims Process
This is a Service Manager Bulletin.
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This bulletin is a list of equipment recommended by Volvo to it's dealer or any shop maintaining or repairing Volvo's. The equipment can be provided by Volvo's equipment supplier
This is a Service Product Journal:
This is a Service Product Journal:
Warranty, customer pay and/or internal repairs performed must be verified by a punched time flag on the back of the Repair Order hard copy.
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Each repair line must have a separate and identifiable time punch for the respective repair for all repair types, i.e., Warranty, Customer Pay, and Internal.
The Warranty Retailer Counseling Process (WRCP) is used to gauge individual retailer performance on objective measures over time.
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By setting clear performance expectations and parameters and assisting retailers in focusing on individual processes and procedures, all retailers are provided with adequate tools to help achieve the ultimate goal of qualifying for self authorization status.
This document is a Service Product Journal: Memory used for VIDA is not fully optimized and below examples of symptoms might therefore occur.
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VIDA will run slow after some time. VIDA might freeze. Certain operations might stop working.In order to release stored session memory, restart VIDA as needed throughout the day in order to minimize the risk to experience above symptoms.
This is a Technical Journal: P3 Front seat backrest, too much play.
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Install whiplash service kit
WARRANTY, CUSTOMER PAY AND/OR INTERNAL REPAIRS PERFORMED MUST BE VERIFIED BY A PUNCHED TIME FLAG ON THE BACK OF THE REPAIR ORDER HARD COPY.
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EACH REPAIR LINE MUST HAVE A SEPARATE AND IDENTIFIABLE TIME PUNCH FOR THE RESPECTIVE REPAIR FOR ALL REPAIR TYPES, I.E., WARRANTY, CUSTOMER PAY, AND INTERNAL.
Transmission
22 bulletinsThis is a Technical Journal: Rough shifts, 5-4, Neutral Control, N-D TF80SC/SD Due to internal tolerance deviation in...
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automatic gearbox, (TF80SC/SD) the customer may experience rough shift from 5:th to 4:th gear, or/and shift shock after standing still at brake release, or/and harsh engagement N-D shift. DTC TCM-P089500 might not be stored even with above stated symptoms. PRODUCT MODIFICATION: A modified TCM software with better adaptation functionality for internal tolerance deviation in automatic gearbox. Material for analysis can be requested in Vehicle Report.
This is a Technical Journal: Washer system layout for identifying leakage points REF NO : ISSUING DEPARTMENT : CAR...
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MARKET : United States and Canada TJ 25153 Technical Service PARTNER : ISSUE DATE : STATUS DATE : 3 US 7510 Volvo Car USA 2016 - 03 - 17 2016 - 03 - 24 FUNC GROUP : FUNC DESC : 3634 Washer Page 1 of 24 Attachment File Name File Size TJ 25153 S60 MY11 - , V60 , S60 , V60CC.pdf 0.8349 MB TJ 25153 S80 MY07 - , V70 MY08 - , XC70 MY08 - . pdf 0.7857 MB TJ 25153 S90 ( 234 ) MY17 - . pdf 1.4623 MB TJ 25153 V90V90CC ( 235236 ) MY17 - . pdf 1.5192 MB TJ 25153 XC90 ( 256 ) MY16 - . pdf 2.1365 MB TJ 25153_XC60 . pdf 0.8801 MB Vehicle Type Eng Struc Week Type Eng Sales Body Gear Steer Model Year Plant Chassis range Desc Range 124 2007 - 9999 0000850 - 9999999 200605 - 999952 134 2011 - 9999 0000194 - 9999999 201020 - 999952 135 2008 - 9999 0000395 - 9999999 200720 - 999952 136 2008 - 9999 0000400 - 9999999 200720 - 999952 138 2016 - 9999 0000122 - 9999999 201345 - 999952 155 2015 - 9999 0001147 - 9999999 201035 - 999952 156 2009 - 9999 0000212 - 9999999 200835 - 999952 157 2016 - 9999 0000022 - 9999999 201450 - 999952 234 2017 - 9999 0000001 - 9999999 201617 - 999952 235 2017 - 9999 0000001 - 9999999 201617 - 999952 236 2017 - 9999 0000001 - 9999999 201617 - 999952 256 2016 - 9999 0000001 - 9999999 201505 - 999952 ? Right first time in Time ? Produced in the USA and available as an electronic document . Hard copy documents are printed in USA on recycled paper containing a minimum of 50 % wastepaper and 10 % post - consumer waste . 2016 VOLVO CAR USA , LLC Technical Journal 25153 CSC Customer Symptom Codes Code Description 1U Washer fluid reservoir / hoses / Leakage VST Operation Number DTC Diagnostic Trouble Codes Rows beginning with * are modified Note ! If using a printed copy of this Technical Journal , first check for the latest online version . Text DESCRIPTION : If leakage occurs in the washer system at any of the multiple
This is a Technical Journal: Washer system layout for identifying leakage points REF NO : ISSUING DEPARTMENT : CAR...
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MARKET : United States and Canada TJ 25153 Technical Service PARTNER : ISSUE DATE : STATUS DATE : 3 US 7510 Volvo Car USA 2016 - 03 - 17 2016 - 03 - 24 FUNC GROUP : FUNC DESC : 3634 Washer Page 1 of 24 Attachment File Name File Size TJ 25153 S60 MY11 - , V60 , S60 , V60CC.pdf 0.8349 MB TJ 25153 S80 MY07 - , V70 MY08 - , XC70 MY08 - . pdf 0.7857 MB TJ 25153 S90 ( 234 ) MY17 - . pdf 1.4623 MB TJ 25153 V90V90CC ( 235236 ) MY17 - . pdf 1.5192 MB TJ 25153 XC90 ( 256 ) MY16 - . pdf 2.1365 MB TJ 25153_XC60 . pdf 0.8801 MB Vehicle Type Eng Struc Week Type Eng Sales Body Gear Steer Model Year Plant Chassis range Desc Range 124 2007 - 9999 0000850 - 9999999 200605 - 999952 134 2011 - 9999 0000194 - 9999999 201020 - 999952 135 2008 - 9999 0000395 - 9999999 200720 - 999952 136 2008 - 9999 0000400 - 9999999 200720 - 999952 138 2016 - 9999 0000122 - 9999999 201345 - 999952 155 2015 - 9999 0001147 - 9999999 201035 - 999952 156 2009 - 9999 0000212 - 9999999 200835 - 999952 157 2016 - 9999 0000022 - 9999999 201450 - 999952 234 2017 - 9999 0000001 - 9999999 201617 - 999952 235 2017 - 9999 0000001 - 9999999 201617 - 999952 236 2017 - 9999 0000001 - 9999999 201617 - 999952 256 2016 - 9999 0000001 - 9999999 201505 - 999952 ? Right first time in Time ? Produced in the USA and available as an electronic document . Hard copy documents are printed in USA on recycled paper containing a minimum of 50 % wastepaper and 10 % post - consumer waste . 2016 VOLVO CAR USA , LLC Technical Journal 25153 CSC Customer Symptom Codes Code Description 1U Washer fluid reservoir / hoses / Leakage VST Operation Number DTC Diagnostic Trouble Codes Rows beginning with * are modified Note ! If using a printed copy of this Technical Journal , first check for the latest online version . Text DESCRIPTION : If leakage occurs in the washer system at any of the multiple
VOLVO CARS SERVICE AND PARTS BUSINESS Technical Journal TITLE : Vehicle type and platform identification REF NO :...
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ISSUING DEPARTMENT : CAR MARKET : United States and Canada TJ 19245 Technical Service PARTNER : ISSUE DATE : 3 US 7510 Volvo Cars North America YEAR MONTH DAY 2014 02 06 FUNC GROUP : FUNC DESC : 0 Publications Page 1 of 3 Attachment Vehicle Type Eng Struc Week Type Eng Sales Body Gear Steer Model Year Plant Chassis range Desc Range XXX 1927 - 9999 0000001 - 0999999 0 - 0 CSC Customer Symptom Codes Code Description 1C Administrative and Factory scheduled maintenance / Administrative and Factory scheduled maintenance DTC Diagnostic Trouble Codes Rows beginning with * are modified Note ! If using a printed copy of this Technical Journal , first check for the latest online version . Text In our Service Literature , a vehicle is often referred to by its ? type ? , not its ? model ? . For example the 1999 - 2006 Model Year S80 is type ? 184 ? . You may also see the designation , for example ? P2X ? . This is referring to a platform type or vehicle family . If a document states ? P1X ? or ? 5XX ? as an example , it will apply to all models within the platform type . ? 54X ? will apply to the ? 544 ? , ? 545 ? and ? 542 ? models . ? X ? represents variable data . ? Right first time in Time ? Produced in the USA and available as an electronic document . Hard copy documents are printed in USA on recycled paper containing a minimum of 50 % wastepaper and 10 % post - consumer waste . 2014 VOLVO CARS OF NORTH AMERICA , LLC Technical Journal 19245 Platform Model Type Model Years Comments P3 S80 124 2007 - V70 135 2008 - 2010 XC70 136 2008 - XC60 156 2010 - S60 134 2011 - V60 155 2015 - P2 S80 184 1999 - 2006 V70 285 2001 - 2007 XC70 295 2001 - 2007 S60 384 2001 - 2009 XC90 275 2003 - P1 S40 544 2004 - 2012 V50 545 2005 - 2012 C30 533 2007 - 2013 C70 542 2006 - 2013 X40 S40 644 2000 - 2004 V40 645 2000 - 2004 900 940 9
This is a Technical Journal: rough shift at N to D or down coast from 5 to 4 then follow service.
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Install parts kit.
Technical Journal TITLE : Keyless Drive receiver issues ( short remote control range , key messages ) REF NO : ISSUING...
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DEPARTMENT : CAR MARKET : United States and Canada TJ 27316 - PARTNER : ISSUE DATE : 3 US 7510 Volvo Cars North America YEAR MONTH DAY 2013 03 13 FUNC GROUP : FUNC DESC : 3669 Miscellaneous Page 1 of 6 Attachment File Name File Size External_Antennas.jpg 0.0554 MB Keyless_Remote_Receiver.jpg 0.0316 MB Keyless_Remote_Receiver_2 . jpg 0.0269 MB Vehicle Type Eng Struc Week Type Eng Sales Body Gear Steer Model Year Plant Chassis range Desc Range 124 0 - 0 - 0 - 0 134 0 - 0 - 0 - 0 135 0 - 0 - 0 - 0 136 0 - 0 - 0 - 0 156 0 - 0 - 0 - 0 CSC Customer Symptom Codes Code Description XM Alarm Other alarm problems VZ Locking/unlocking/Other central locking problems IV Text window and warning symbol/Text message XI Remote control/Does not work 3T Doors/Hard to open/From the outside 1K Tailgate/trunk lid/Automatic opening/closing does not work ? Fixed Right ? First Time ? Produced in the USA and available as an electronic document . Hard copy documents are printed in USA on recycled paper containing a minimum of 50% wastepaper and 10% post - consumer waste . 2013 VOLVO CARS OF NORTH AMERICA , LLC Technical Journal 27316 DTC Diagnostic Trouble Codes Control Module Code Fault Type KVM U201F13 Intermittent Text KVM = Keyless Vehicle Module RKE = Remote Keyless Entry TRX = Transmitter Receiver DESCRIPTION : This journal contains additional fault tracing information for issues with the Keyless Drive function . P3 vehicles with Keyless Drive may experience intermittent or permanent problems with the receiver causing one or more of the following symptoms : 1 . Short range when using the remote control buttons ; the customer needs to be very close to the vehicle instead of the normal range of up to 20 meters ( 60 ' ) . 2 . ? Car Key Not Found ? message during failed start attempt . 3 . ? Key Removed From Car ? message when the car i
Technical Journal TITLE : Sensus ICM Display Black and DTC CEM - U015600 Set REF NO : ISSUING DEPARTMENT : CAR MARKET :...
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United States TJ 25872 Technical Service PARTNER : ISSUE DATE : 3 US 7510 Volvo Cars North America YEAR MONTH DAY 2012 09 14 FUNC GROUP : FUNC DESC : 3919 Miscellaneous Page 1 of 2 Attachment Vehicle Type Eng Struc Week Type Eng Sales Body Gear Steer Model Year Plant Chassis range Desc Range 124 2012 - 9999 0151001 - 9999999 201120 - 999952 134 2011 - 9999 0000194 - 9999999 201020 - 999952 136 2012 - 9999 0118001 - 9999999 201120 - 999952 156 2011 - 9999 0175379 - 9999999 201046 - 999952 CSC Customer Symptom Codes Code Description DO Audio other / Audio unit ( complete ) does not work FC Audio other / Other audio problems XD Audio other / Audio unit display does not work DP Radio / Does not work IM Video other / Front screen , poor image quality / no image DTC Diagnostic Trouble Codes Control Module Code Fault Type CEM U015600 Permanent ? Fixed Right ? First Time ? Produced in the USA and available as an electronic document . Hard copy documents are printed in USA on recycled paper containing a minimum of 50 % wastepaper and 10 % post - consumer waste . 2012 VOLVO CARS OF NORTH AMERICA , LLC Technical Journal 25872 Text CSC = Customer Symptom Code ICM = Infotainment Control Module CCM = Climate Control Module DIM = Driver information Module CEM = Central Electronics Module DTC = Diagnostic Trouble Code If using a printed copy of this document always check for the latest online version . This document supersedes the previous one dated 2012 - 02 - 15 . Changes to this document are : - - Description of root cause and updated part - - Vehicle reports are no longer needed for all cases - - Service procedure if concern occurs with intermittent DTC DESCRIPTION : The Sensus ICM display may be completely black at start - up . No backlight or climate information present . No sound or functionality from the Sensus Infotainment system . DTC U015600 is
Technical Journal TITLE : Keyless Drive receiver issues ( short remote control range , key messages ) REF NO : ISSUING...
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DEPARTMENT : CAR MARKET : United States and Canada TJ 27316 - PARTNER : ISSUE DATE : 3 US 7510 Volvo Cars North America YEAR MONTH DAY 2013 03 13 FUNC GROUP : FUNC DESC : 3669 Miscellaneous Page 1 of 6 Attachment File Name File Size External_Antennas.jpg 0.0554 MB Keyless_Remote_Receiver.jpg 0.0316 MB Keyless_Remote_Receiver_2 . jpg 0.0269 MB Vehicle Type Eng Struc Week Type Eng Sales Body Gear Steer Model Year Plant Chassis range Desc Range 124 0 - 0 - 0 - 0 134 0 - 0 - 0 - 0 135 0 - 0 - 0 - 0 136 0 - 0 - 0 - 0 156 0 - 0 - 0 - 0 CSC Customer Symptom Codes Code Description XM Alarm / Other alarm problems VZ Locking / unlocking / Other central locking problems IV Text window and warning symbol / Text message XI Remote control / Does not work 3T Doors / Hard to open / From the outside 1K Tailgate / trunk lid / Automatic opening / closing does not work ? Fixed Right ? First Time ? Produced in the USA and available as an electronic document . Hard copy documents are printed in USA on recycled paper containing a minimum of 50 % wastepaper and 10 % post - consumer waste . 2013 VOLVO CARS OF NORTH AMERICA , LLC Technical Journal 27316 DTC Diagnostic Trouble Codes Control Module Code Fault Type KVM U201F13 Intermittent Text KVM = Keyless Vehicle Module RKE = Remote Keyless Entry TRX = Transmitter Receiver DESCRIPTION : This journal contains additional fault tracing information for issues with the Keyless Drive function . P3 vehicles with Keyless Drive may experience intermittent or permanent problems with the receiver causing one or more of the following symptoms : 1 . Short range when using the remote control buttons ; the customer needs to be very close to the vehicle instead of the normal range of up to 20 meters ( 60 ' ) . 2 . ? Car Key Not Found ? message during failed start attempt . 3 . ? Key Removed From Car ? message when the car i
Technical Journal TITLE : Sensus ICM Display Black and DTC CEM - U015600 Set REF NO : ISSUING DEPARTMENT : CAR MARKET :...
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United States TJ 25872 Technical Service PARTNER : ISSUE DATE : 3 US 7510 Volvo Cars North America YEAR MONTH DAY 2012 09 14 FUNC GROUP : FUNC DESC : 3919 Miscellaneous Page 1 of 2 Attachment Vehicle Type Eng Struc Week Type Eng Sales Body Gear Steer Model Year Plant Chassis range Desc Range 124 2012 - 9999 0151001 - 9999999 201120 - 999952 134 2011 - 9999 0000194 - 9999999 201020 - 999952 136 2012 - 9999 0118001 - 9999999 201120 - 999952 156 2011 - 9999 0175379 - 9999999 201046 - 999952 CSC Customer Symptom Codes Code Description DO Audio other / Audio unit ( complete ) does not work FC Audio other / Other audio problems XD Audio other / Audio unit display does not work DP Radio / Does not work IM Video other / Front screen , poor image quality / no image DTC Diagnostic Trouble Codes Control Module Code Fault Type CEM U015600 Permanent ? Fixed Right ? First Time ? Produced in the USA and available as an electronic document . Hard copy documents are printed in USA on recycled paper containing a minimum of 50 % wastepaper and 10 % post - consumer waste . 2012 VOLVO CARS OF NORTH AMERICA , LLC Technical Journal 25872 Text CSC = Customer Symptom Code ICM = Infotainment Control Module CCM = Climate Control Module DIM = Driver information Module CEM = Central Electronics Module DTC = Diagnostic Trouble Code If using a printed copy of this document always check for the latest online version . This document supersedes the previous one dated 2012 - 02 - 15 . Changes to this document are : - - Description of root cause and updated part - - Vehicle reports are no longer needed for all cases - - Service procedure if concern occurs with intermittent DTC DESCRIPTION : The Sensus ICM display may be completely black at start - up . No backlight or climate information present . No sound or functionality from the Sensus Infotainment system . DTC U015600 is
VOLVO CARS SERVICE AND PARTS BUSINESS Technical Journal TITLE : Parking assist camera ( PAC ) , flickering video signal...
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in display REF NO : ISSUING DEPARTMENT : CAR MARKET : United States and Canada TJ 27989 Technical Service PARTNER : ISSUE DATE : 3 US 7510 Volvo Cars North America YEAR MONTH DAY 2013 08 14 FUNC GROUP : FUNC DESC : 3871 Parking Assistance Page 1 of 2 ? Right first time in Time ? Attachment File Name File Size TJ 27989 . WMV 0.6697 MB Vehicle Type Eng Struc Week Type Eng Sales Body Gear Steer Model Year Plant Chassis range Desc Range 134 6 2011 - 9999 0000001 - 0999999 201020 - 999952 156 6 2011 - 9999 0084237 - 0999999 200920 - 999952 CSC Customer Symptom Codes Code Description 2X Park assist camera / Does not work DTC Diagnostic Trouble Codes Text DESCRIPTION : It may happen that the video signal in media display is flickering while using the Parking Assist Camera ( PAC ) - See the attached video TJ 27989 . WMV for a description of this symptom . The problem seems to be related to the cable harness to PAC module and possible interference from other wires in the same cable harness . Installing a new cable harness besides the factory fitted cable harness seems to eliminate the symptom . Produced in the USA and available as an electronic document . Hard copy documents are printed in USA on recycled paper containing a minimum of 50 % wastepaper and 10 % post - consumer waste . 2013 VOLVO CARS OF NORTH AMERICA , LLC Technical Journal 27989 PRODUCT MODIFICATION : Under investigation . MATERIAL RETURN : Not required at this time . VEHICLE REPORT : Only if there is a repeat repair . Use concern area ? Vehicle Report ? , sub concern area ? Support not Needed , ? and Function Group 3871 SERVICE : Install the accessory cable harness to the PAC unit , PN 30756316 . It is not necessary to remove the factory - fitted cable that is wrapped in the wire harness . The replacement cable can be tie - strapped to the factory harness . VOLVO STANDARD TIM
This is a Technical Journal: In cases that the customer may experience hard or jerky shifts when shifting from gear...
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position N-D, please follow advice under service.
This is a Technical Journal: rough shift at N to D or down coast from 5 to 4 then follow service.
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Install parts kit.
This is a Technical Journal: rough shift at N to D or down coast from 5 to 4 then follow service.
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Install parts kit.
This is a Technical Journal: rough shift at N to D or down coast from 5 to 4 then follow service.
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Install parts kit.
VOLVO CARS SERVICE AND PARTS BUSINESS Technical Journal TITLE : Vehicle type and platform identification REF NO :...
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ISSUING DEPARTMENT : CAR MARKET : United States and Canada TJ 19245 Technical Service PARTNER : ISSUE DATE : 3 US 7510 Volvo Cars North America YEAR MONTH DAY 2014 02 06 FUNC GROUP : FUNC DESC : 0 Publications Page 1 of 3 Attachment Vehicle Type Eng Struc Week Type Eng Sales Body Gear Steer Model Year Plant Chassis range Desc Range XXX 1927 - 9999 0000001 - 0999999 0 - 0 CSC Customer Symptom Codes Code Description 1C Administrative and Factory scheduled maintenance / Administrative and Factory scheduled maintenance DTC Diagnostic Trouble Codes Rows beginning with * are modified Note ! If using a printed copy of this Technical Journal , first check for the latest online version . Text In our Service Literature , a vehicle is often referred to by its ? type ? , not its ? model ? . For example the 1999 - 2006 Model Year S80 is type ? 184 ? . You may also see the designation , for example ? P2X ? . This is referring to a platform type or vehicle family . If a document states ? P1X ? or ? 5XX ? as an example , it will apply to all models within the platform type . ? 54X ? will apply to the ? 544 ? , ? 545 ? and ? 542 ? models . ? X ? represents variable data . ? Right first time in Time ? Produced in the USA and available as an electronic document . Hard copy documents are printed in USA on recycled paper containing a minimum of 50 % wastepaper and 10 % post - consumer waste . 2014 VOLVO CARS OF NORTH AMERICA , LLC Technical Journal 19245 Platform Model Type Model Years Comments P3 S80 124 2007 - V70 135 2008 - 2010 XC70 136 2008 - XC60 156 2010 - S60 134 2011 - V60 155 2015 - P2 S80 184 1999 - 2006 V70 285 2001 - 2007 XC70 295 2001 - 2007 S60 384 2001 - 2009 XC90 275 2003 - P1 S40 544 2004 - 2012 V50 545 2005 - 2012 C30 533 2007 - 2013 C70 542 2006 - 2013 X40 S40 644 2000 - 2004 V40 645 2000 - 2004 900 940 9
VOLVO CARS SERVICE AND PARTS BUSINESS Technical Journal TITLE : Front brake caliper - Noise REF NO : ISSUING DEPARTMENT...
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: CAR MARKET : United States and Canada TJ 30393 Technical Service PARTNER : ISSUE DATE : STATUS DATE : 3 US 7510 Volvo Cars North America 2015 - 07 - 08 2015 - 10 - 14 FUNC GROUP : FUNC DESC : 5100 Wheel brake Page 1 of 6 Attachment File Name File Size Attachment TJ 30393 . pdf 1.1506 MB Vehicle Type Eng Struc Week Type Eng Sales Body Gear Steer Model Year Plant Chassis range Desc Range 124 2007 - 2016 0000001 - 9999999 0 - 0 134 2011 - 2016 0000001 - 9999999 0 - 0 135 2008 - 2010 0000001 - 9999999 0 - 0 136 2008 - 2016 0000001 - 9999999 0 - 0 155 2015 - 2016 0000001 - 9999999 0 - 0 156 2010 - 2016 0000001 - 9999999 0 - 0 157 2015 - 2016 0000001 - 9999999 0 - 0 CSC Customer Symptom Codes Code Description B6 Brakes / Unusual noise / Front VST Operation Number VST Operation Number Description 98600 - 2 General check / adjust acc . to QB / TJ 77062 - 2 Wheel x2 remove - install / replace ? Right first time in Time ? Produced in the USA and available as an electronic document . Hard copy documents are printed in USA on recycled paper containing a minimum of 50 % wastepaper and 10 % post - consumer waste . 2015 VOLVO CARS OF NORTH AMERICA , LLC Technical Journal 30393 DTC Diagnostic Trouble Codes Rows beginning with * are modified Note ! If using a printed copy of this Technical Journal , first check for the latest online version . Text DESCRIPTION : Customer may experience a moan noise from the front brakes . To remedy this , Volvo Cars has developed an Active damper for FNR 16.5 ? and 17.5 ? front brakes . Vehicle Report : Material for analysis can be requested in Vehicle Report . In other cases , follow normal routines . Service : If the customer complains of this symptom , assemble the Active damper on concerned cars according to the attached instructions . To view TJ attachment continue o next page . This TJ has one attachment . Page 2
VOLVO CARS SERVICE AND PARTS BUSINESS Technical Journal TITLE : Front brake caliper - Noise REF NO : ISSUING DEPARTMENT...
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: CAR MARKET : United States and Canada TJ 30393 Technical Service PARTNER : ISSUE DATE : STATUS DATE : 3 US 7510 Volvo Cars North America 2015 - 07 - 08 2015 - 10 - 14 FUNC GROUP : FUNC DESC : 5100 Wheel brake Page 1 of 6 Attachment File Name File Size Attachment TJ 30393 . pdf 1.1506 MB Vehicle Type Eng Struc Week Type Eng Sales Body Gear Steer Model Year Plant Chassis range Desc Range 124 2007 - 2016 0000001 - 9999999 0 - 0 134 2011 - 2016 0000001 - 9999999 0 - 0 135 2008 - 2010 0000001 - 9999999 0 - 0 136 2008 - 2016 0000001 - 9999999 0 - 0 155 2015 - 2016 0000001 - 9999999 0 - 0 156 2010 - 2016 0000001 - 9999999 0 - 0 157 2015 - 2016 0000001 - 9999999 0 - 0 CSC Customer Symptom Codes Code Description B6 Brakes / Unusual noise / Front VST Operation Number VST Operation Number Description 98600 - 2 General check / adjust acc . to QB / TJ 77062 - 2 Wheel x2 remove - install / replace ? Right first time in Time ? Produced in the USA and available as an electronic document . Hard copy documents are printed in USA on recycled paper containing a minimum of 50 % wastepaper and 10 % post - consumer waste . 2015 VOLVO CARS OF NORTH AMERICA , LLC Technical Journal 30393 DTC Diagnostic Trouble Codes Rows beginning with * are modified Note ! If using a printed copy of this Technical Journal , first check for the latest online version . Text DESCRIPTION : Customer may experience a moan noise from the front brakes . To remedy this , Volvo Cars has developed an Active damper for FNR 16.5 ? and 17.5 ? front brakes . Vehicle Report : Material for analysis can be requested in Vehicle Report . In other cases , follow normal routines . Service : If the customer complains of this symptom , assemble the Active damper on concerned cars according to the attached instructions . To view TJ attachment continue o next page . This TJ has one attachment . Page 2
VOLVO CARS SERVICE AND PARTS BUSINESS Technical Journal TITLE : Front brake caliper - Noise REF NO : ISSUING DEPARTMENT...
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: CAR MARKET : United States and Canada TJ 30393 Technical Service PARTNER : ISSUE DATE : STATUS DATE : 3 US 7510 Volvo Cars North America 2015 - 07 - 08 2015 - 10 - 14 FUNC GROUP : FUNC DESC : 5100 Wheel brake Page 1 of 6 Attachment File Name File Size Attachment TJ 30393 . pdf 1.1506 MB Vehicle Type Eng Struc Week Type Eng Sales Body Gear Steer Model Year Plant Chassis range Desc Range 124 2007 - 2016 0000001 - 9999999 0 - 0 134 2011 - 2016 0000001 - 9999999 0 - 0 135 2008 - 2010 0000001 - 9999999 0 - 0 136 2008 - 2016 0000001 - 9999999 0 - 0 155 2015 - 2016 0000001 - 9999999 0 - 0 156 2010 - 2016 0000001 - 9999999 0 - 0 157 2015 - 2016 0000001 - 9999999 0 - 0 CSC Customer Symptom Codes Code Description B6 Brakes / Unusual noise / Front VST Operation Number VST Operation Number Description 98600 - 2 General check / adjust acc . to QB / TJ 77062 - 2 Wheel x2 remove - install / replace ? Right first time in Time ? Produced in the USA and available as an electronic document . Hard copy documents are printed in USA on recycled paper containing a minimum of 50 % wastepaper and 10 % post - consumer waste . 2015 VOLVO CARS OF NORTH AMERICA , LLC Technical Journal 30393 DTC Diagnostic Trouble Codes Rows beginning with * are modified Note ! If using a printed copy of this Technical Journal , first check for the latest online version . Text DESCRIPTION : Customer may experience a moan noise from the front brakes . To remedy this , Volvo Cars has developed an Active damper for FNR 16.5 ? and 17.5 ? front brakes . Vehicle Report : Material for analysis can be requested in Vehicle Report . In other cases , follow normal routines . Service : If the customer complains of this symptom , assemble the Active damper on concerned cars according to the attached instructions . To view TJ attachment continue o next page . This TJ has one attachment . Page 2
VOLVO CARS SERVICE AND PARTS BUSINESS Technical Journal TITLE : Sensus downloading problems REF NO : ISSUING DEPARTMENT...
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: CAR MARKET : United States and Canada TJ 26525 Technical Service PARTNER : ISSUE DATE : 3 US 7510 Volvo Cars North America YEAR MONTH DAY 2013 07 10 FUNC DESC : FUNC GROUP : Media , navigation and 3900 Page 1 of 2 communication Attachment Vehicle Type Eng Struc Week Type Eng Sales Body Gear Steer Model Year Plant Chassis range Desc Range 124 2012 - 9999 0151101 - 0999999 201120 - 999952 134 2011 - 9999 0000001 - 0999999 201020 - 999952 136 2012 - 9999 0118101 - 0999999 201120 - 999952 156 2011 - 9999 0172111 - 0999999 201046 - 999952 CSC Customer Symptom Codes Code Description FC Audio other / Other audio problems EO Navigation / Does not work DTC Diagnostic Trouble Codes Rows beginning with * are modified Note ! If using a printed copy of this Technical Journal , first check for the latest online version . Text ICM - Infotainment Control Module IAM - Integrated Audio Module ECU - Electronic Control Unit * ? Right first time in Time ? Produced in the USA and available as an electronic document . Hard copy documents are printed in USA on recycled paper containing a minimum of 50 % wastepaper and 10 % post - consumer waste . 2013 VOLVO CARS OF NORTH AMERICA , LLC Technical Journal 26525 DESCRIPTION : There have been some reports about Sensus downloading problems . You may receive an error message such as : ? A fault occurred during download due to the PIN for opening the ECU being incorrect . The error occurred while trying to download to ICM ( 61 ) ? This occurs because either the ICM and / or IAM are not responding , as both ICM and IAM are involved in ALL downloads to the Sensus system . SERVICE : We have developed two new software part numbers to ? reset ? the ICM and to set it into downloading status . If you encounter a failure with a Sensus download ( upgrade or reload ) , then try to download the applicable software part ( SP
VOLVO CAR SERVICE AND PARTS BUSINESS TECHNICAL JOURNAL TITLE : TAILGATE , POWER OPERATED TAILGATE REF NO : ISSUING...
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DEPARTMENT : CAR MARKET : UNITED STATES AND CANADA TJ 29700 TECHNICAL SERVICE PARTNER : ISSUE DATE : STATUS DATE : 3 US 7510 VOLVO CAR USA 2016 - 04 - 11 2016 - 04 - 18 FUNC GROUP : FUNC DESC : 8321 BOOT LID ; TAILGATE PAGE 1 OF 3 ATTACHMENT FILE NAME FILE SIZE TJ29700 . JPG 0.0950 MB VEHICLE TYPE ENG STRUC WEEK TYPE ENG SALES BODY GEAR STEER MODEL YEAR PLANT CHASSIS RANGE DESC RANGE 136 2011 - 2015 21 0104554 - 0228371 201046 - 201512 156 2012 - 2015 22 0237068 - 0748125 201120 - 201512 CSC CUSTOMER SYMPTOM CODES CODE DESCRIPTION 1K TAILGATE / TRUNK LID / AUTOMATIC OPENING / CLOSING DOES NOT WORK VST OPERATION NUMBER DTC DIAGNOSTIC TROUBLE CODES ROWS BEGINNING WITH * ARE MODIFIED NOTE ! IF USING A PRINTED COPY OF THIS TECHNICAL JOURNAL , FIRST CHECK FOR THE LATEST ONLINE VERSION . RIGHT FIRST TIME IN TIME PRODUCED IN THE USA AND AVAILABLE AS AN ELECTRONIC DOCUMENT . HARD COPY DOCUMENTS ARE PRINTED IN USA ON RECYCLED PAPER CONTAINING A MINIMUM OF 50 % WASTEPAPER AND 10 % POST - CONSUMER WASTE . 2016 VOLVO CAR USA , LLC TECHNICAL JOURNAL 29700 TEXT DESCRIPTION : ROWS BEGINNING WITH * ARE MODIFIED * 136 ADDED CUSTOMER MAY EXPERIENCE THAT THE TAILGATE DOES NOT GO INTO CLOSED POSITION WHEN USING THE POWER OPERATED TAILGATE . SERVICE : SECURE THAT THE BOWDEN CABLE BALL IS CONNECTED IN THE ( PCU ) POWER CLOSING UNIT ACCORDING TO ATTACHED PICTURE ( TJ29700 ) , IF LOOSE RECONNECT THE BOWDEN CABLE BALL TO THE ( PCU ) POWER CLOSING UNIT . VEHICLE REPORT : YES , PLEASE SUBMIT A VEHICLE REPORT IF THE SERVICE SOLUTION DESCRIBED IN THIS TJ HAS NO EFFECT . USE CONCERN AREA VEHICLE REPORT AND SUB CONCERN AREA SUPPORT NOT NEEDED , USE FUNCTION GROUP 8321 . TO VIEW TJ ATTACHMENT CONTINUE TO NEXT PAGE . THIS TJ HAS ONE ATTACHMENT . PAGE 2 OF 3 2016 - 04 - 18 TECHNICAL JOURNAL 29700 2016 - 04 - 18 PAGE 3 OF 3
VOLVO: DIAGNOSTIC TROUBLE CODE (DTC) IS SHOWN ALONG WITH MESSAGE IN DRIVER INFORMATION MODULE (DIM) GEARSHIFT SERVICE...
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AND IS LIKELY DUE TO SW PROBLEM IN GEAR SELECTOR MODULE (GSM). *PE
VOLVO: DURING OIL FILLING, AIR CAN ENTERED ALL WHEEL DRIVE (AWD) CLUTCH AND DIAGNOSTIC TROUBLE CODE (DTC) WILL BE SET...
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AND A POSSIBLE REMEDIED IS AIR BLEEDING SYSTEM. NEED TO CHECK OIL LEVEL FOR LEAKS, IF LOW. MODEL 2013-2015 S60, S80, V60, XC60, XC70. *PE
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17 bulletinsLeft front LED flickers after turning car off
To further enhance the customer?s Volvo ownership experience, Volvo Car USA, LLC offers the MY 2013 and later Volvo...
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Complimentary Factory Scheduled Maintenance Program. Model Year 2013 and later vehicles, the service intervals are every 10,000 miles and ALL 2013 and later vehicles must use synthetic oil only.
Volvo Complimentary Factory schedualed maintenance
Volvo Chassis 2008 And Up LED Headlight Conversion Programming Procedure
Volvo Complimentary Factory Scheduled Maintenance 'FSM330' MY2013 and later.
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Factory Scheduled Maintenance up to the first 3 years or 36,000 miles (whichever comes first) as recommended in the Volvo Warranty and Maintenance Information booklet.
VOLVO CARS SERVICE AND PARTS BUSINESS Service Manager Bulletin TITLE : Workshop Systems Requirements and Guidelines VIDA...
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in 2015 , Peer - to - Peer Infrastructure GROUP : NO : ISSUING DEPARTMENT : CAR MARKET : United States and Canada 00 337 REFERENCE BULLETINS : DATE : YEAR MONTH DAY SERVICE SERVICE WARRANTY 2015 01 19 MANAGER WRITER ADMINISTRATOR Service Personnel : Read and initial Page 1 of 17 ? Right first time in Time ? Produced in the USA and available as an electronic document . Hard copy documents are printed in USA on recycled paper containing a minimum of 50 % wastepaper and 10 % post - consumer waste . 2015 VOLVO CARS OF NORTH AMERICA , LLC Service Manager Bulletin 00 - 337 Page 2 of 17 2015 - 01 - 19 Service Manager Bulletin 00 - 337 2015 - 01 - 19 Page 3 of 17 Service Manager Bulletin 00 - 337 Page 4 of 17 2015 - 01 - 19 Service Manager Bulletin 00 - 337 2015 - 01 - 19 Page 5 of 17 Service Manager Bulletin 00 - 337 Page 6 of 17 2015 - 01 - 19 Service Manager Bulletin 00 - 337 2015 - 01 - 19 Page 7 of 17 Service Manager Bulletin 00 - 337 Page 8 of 17 2015 - 01 - 19 Service Manager Bulletin 00 - 337 2015 - 01 - 19 Page 9 of 17 Service Manager Bulletin 00 - 337 Page 10 of 17 2015 - 01 - 19 Service Manager Bulletin 00 - 337 2015 - 01 - 19 Page 11 of 17 Service Manager Bulletin 00 - 337 Page 12 of 17 2015 - 01 - 19 Service Manager Bulletin 00 - 337 2015 - 01 - 19 Page 13 of 17 Service Manager Bulletin 00 - 337 Page 14 of 17 2015 - 01 - 19 Service Manager Bulletin 00 - 337 2015 - 01 - 19 Page 15 of 17 Service Manager Bulletin 00 - 337 Page 16 of 17 2015 - 01 - 19 Service Manager Bulletin 00 - 337 2015 - 01 - 19 Page 17 of 17
VOLVO CARS SERVICE AND PARTS BUSINESS Service Manager Bulletin TITLE : Volvo Lifetime Replacement Parts & Labour...
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Warranty GROUP : NO : ISSUING DEPARTMENT : CAR MARKET : Warranty Canada 00 342C REFERENCE BULLETINS : DATE : YEAR MONTH DAY SERVICE SERVICE WARRANTY 2015 09 18 MANAGER WRITER ADMINISTRATOR Service Personnel : Read and initial Page 1 of 4 VOLVO LIFETIME REPLACEMENT PARTS & LABOUR WARRANTY CUSTOMER OFFER To further enhance the Volvo ownership experience , Volvo Cars of Canada Corp . is offering the Volvo Lifetime Replacement Parts & Labour Warranty . Volvo warrants to the original retail purchaser of each new genuine Volvo replacement part ( excluding accessories and consumable parts as listed below ) that such part installed at an authorized Volvo retailer will be free from defects in material or workmanship . This would exclude any defects caused by outside influence . Coverage under the Lifetime Replacement Parts & Labour Warranty includes the labour to replace the covered replacement part . This warranty is nontransferable . COVERAGE Beginning with repairs dated on or after September 15 , 2015 , the original retail purchaser of a new genuine Volvo replacement part purchased and installed at an authorized Volvo retailer will be eligible for the Volvo Lifetime Replacement Parts & Labour Warranty . Parts and labour coverage under this Lifetime Warranty are only applicable when the new replacement part has been purchased and installed at an authorized Volvo retailer . Parts sold over the counter that are not installed by an authorized Volvo retailer are covered by Volvo?s one year parts only warranty . ? Right first time in Time ? Produced in the USA and available as an electronic document . Hard copy documents are printed in USA on recycled paper containing a minimum of 50 % wastepaper and 10 % post - consumer waste . 2015 VOLVO CARS OF NORTH AMERICA , LLC Service Manager Bulletin 00 - 342C As part of the vehicle?s normal service and maintenance
This is a Service Product Journal: Software Purchase Failed - General error occured - VDS / SPA / CMA cars.
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Download software fix
This is a Service Product Journal: Software Purchase Failed - General error occured - VDS / SPA / CMA cars.
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Download software fix
Volvo Complimentary Factory Scheduled Maintenance 'FSM330' MY2013- Factory Scheduled Maintenance up to the first 3 years...
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or 36,000 miles (whichever comes first) as recommended in the Volvo Warranty and Maintenance Information booklet.
VOLVO CARS SERVICE AND PARTS BUSINESS Service Manager Bulletin TITLE : Workshop Systems Requirements and Guidelines VIDA...
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in 2015 , Peer - to - Peer Infrastructure GROUP : NO : ISSUING DEPARTMENT : CAR MARKET : United States and Canada 00 337 REFERENCE BULLETINS : DATE : YEAR MONTH DAY SERVICE SERVICE WARRANTY 2015 01 19 MANAGER WRITER ADMINISTRATOR Service Personnel : Read and initial Page 1 of 17 ? Right first time in Time ? Produced in the USA and available as an electronic document . Hard copy documents are printed in USA on recycled paper containing a minimum of 50 % wastepaper and 10 % post - consumer waste . 2015 VOLVO CARS OF NORTH AMERICA , LLC Service Manager Bulletin 00 - 337 Page 2 of 17 2015 - 01 - 19 Service Manager Bulletin 00 - 337 2015 - 01 - 19 Page 3 of 17 Service Manager Bulletin 00 - 337 Page 4 of 17 2015 - 01 - 19 Service Manager Bulletin 00 - 337 2015 - 01 - 19 Page 5 of 17 Service Manager Bulletin 00 - 337 Page 6 of 17 2015 - 01 - 19 Service Manager Bulletin 00 - 337 2015 - 01 - 19 Page 7 of 17 Service Manager Bulletin 00 - 337 Page 8 of 17 2015 - 01 - 19 Service Manager Bulletin 00 - 337 2015 - 01 - 19 Page 9 of 17 Service Manager Bulletin 00 - 337 Page 10 of 17 2015 - 01 - 19 Service Manager Bulletin 00 - 337 2015 - 01 - 19 Page 11 of 17 Service Manager Bulletin 00 - 337 Page 12 of 17 2015 - 01 - 19 Service Manager Bulletin 00 - 337 2015 - 01 - 19 Page 13 of 17 Service Manager Bulletin 00 - 337 Page 14 of 17 2015 - 01 - 19 Service Manager Bulletin 00 - 337 2015 - 01 - 19 Page 15 of 17 Service Manager Bulletin 00 - 337 Page 16 of 17 2015 - 01 - 19 Service Manager Bulletin 00 - 337 2015 - 01 - 19 Page 17 of 17
VOLVO CARS SERVICE AND PARTS BUSINESS Service Manager Bulletin TITLE : Workshop Systems Requirements and Guidelines VIDA...
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in 2015 , Peer - to - Peer Infrastructure GROUP : NO : ISSUING DEPARTMENT : CAR MARKET : United States and Canada 00 337 REFERENCE BULLETINS : DATE : YEAR MONTH DAY SERVICE SERVICE WARRANTY 2015 01 19 MANAGER WRITER ADMINISTRATOR Service Personnel : Read and initial Page 1 of 17 ? Right first time in Time ? Produced in the USA and available as an electronic document . Hard copy documents are printed in USA on recycled paper containing a minimum of 50 % wastepaper and 10 % post - consumer waste . 2015 VOLVO CARS OF NORTH AMERICA , LLC Service Manager Bulletin 00 - 337 Page 2 of 17 2015 - 01 - 19 Service Manager Bulletin 00 - 337 2015 - 01 - 19 Page 3 of 17 Service Manager Bulletin 00 - 337 Page 4 of 17 2015 - 01 - 19 Service Manager Bulletin 00 - 337 2015 - 01 - 19 Page 5 of 17 Service Manager Bulletin 00 - 337 Page 6 of 17 2015 - 01 - 19 Service Manager Bulletin 00 - 337 2015 - 01 - 19 Page 7 of 17 Service Manager Bulletin 00 - 337 Page 8 of 17 2015 - 01 - 19 Service Manager Bulletin 00 - 337 2015 - 01 - 19 Page 9 of 17 Service Manager Bulletin 00 - 337 Page 10 of 17 2015 - 01 - 19 Service Manager Bulletin 00 - 337 2015 - 01 - 19 Page 11 of 17 Service Manager Bulletin 00 - 337 Page 12 of 17 2015 - 01 - 19 Service Manager Bulletin 00 - 337 2015 - 01 - 19 Page 13 of 17 Service Manager Bulletin 00 - 337 Page 14 of 17 2015 - 01 - 19 Service Manager Bulletin 00 - 337 2015 - 01 - 19 Page 15 of 17 Service Manager Bulletin 00 - 337 Page 16 of 17 2015 - 01 - 19 Service Manager Bulletin 00 - 337 2015 - 01 - 19 Page 17 of 17
VOLVO CARS SERVICE AND PARTS BUSINESS SERVICE MANAGER BULLETIN TITLE : RETAIL CAR DELIVERY PROCESS ALL MY 2016 S60 , V60...
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, XC60 , XC70 AND S80 GROUP : NO:ISSUING DEPARTMENT : CAR MARKET : UNITED STATES AND CANADA 17 2016A SERVICE OPERATIONS REFERENCE BULLETINS :DATE: SMB 17 - 017,TJ 29233 ,TJ 20278 , WARRANTY ADMIN . MANUAL YEAR MONTH DAY SERVICE SERVICE WARRANTY 2015 05 12 MANAGER WRITER ADMINISTRATOR SERVICE PERSONNEL : READ AND INITIAL PAGE 1 OF 12 CLEANING WIPER BLADES DO NOT CLEAN WIPER BLADES WITH A SOLVENT AND DO NOT REMOVE THE GRAPHITE PROTECTION . ONLY GENTLY CLEAN WIPER BLADES TO REMOVE ANY GRIT THAT MAY HAVE BUILT UP WHILE SITTING IN INVENTORY . NOTE : MINIMUM TECHNICIAN LEVEL REQUIRED TO PERFORM A PDS IS A VOLVO CERTIFIED MECHANIC LEVEL . NEW : VEHICLE SET - UP STEP , ACTIVATION OF SENSUS CONNECT WITH VOLVO ON CALL USING TJ 29233 NEW : VEHICLES PRODUCED AFTER WEEK 48 OF 2014 INCLUDE A KIT OF 20 WHEEL CAPS TO BE INSTALLED ON THE WHEEL BOLTS THIS BULLETIN CONTAINS INFORMATION ON THE FOLLOWING STEPS WHICH MAKE UP THE RETAIL CAR DELIVERY PROCESS .
THIS IS A SERVICE MANAGER BULLETIN : TO FURTHER ENHANCE THE CUSTOMERS VOLVO OWNERSHIP EXPERIENCE, VOLVO CAR USA, LLC...
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ANNOUNCES THE MY 2013 MY2016 VOLVO COMPLIMENTARY FACTORY SCHEDULED MAINTENANCE PROGRAM USA.
THIS IS A SERVICE MANAGER BULLETIN : TO FURTHER ENHANCE THE CUSTOMERS VOLVO OWNERSHIP EXPERIENCE, VOLVO CAR USA, LLC...
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ANNOUNCES THE MY 2013 MY2016 VOLVO COMPLIMENTARY FACTORY SCHEDULED MAINTENANCE PROGRAM USA.
VOLVO: ON SOME VEHICLES, THE SPEED OF VEHICLE IS REDUCED, SLIGHTLY, DUE TO THE ADAPTIVE CRUISE CONTROL (ACC) WHEN NO VEHICLES ARE AHEAD.
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THE FORWARD LOOKING RADAR (FLR) SOFTWARE HAS BEEN IMPROVED AND HAS BEEN INTRODUCED INTO PRODUCTION. MODELS 2013-2014 124 (S80), 134 (S60), 136 (XC70), 156 (XC60). *PE
HEADLAMP VIBRATION DUE TO BROKEN FIXATION PIN RETAINER.
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VOLVO. *KB
Tires & Wheels
16 bulletinsCenter wheel caps, removal instruction
Winter Wheel Applications including rim sizes, steel wheel parts numbers and wheel cover part numbers
This is a Parts Bulletin: Wheel Cross Reference, used to assist in identifying the correct spare replacement wheel, by...
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stamping, name and size.
This is a Parts Bulletin: Wheel Cross Reference, used to assist in identifying the correct spare replacement wheel, by...
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stamping, name and size.
This is a Parts Bulletin: Wheel Cross Reference, used to assist in identifying the correct spare replacement wheel, by...
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stamping, name and size.
Winter Wheel Applications including rim sizes, steel wheel parts numbers and wheel cover part numbers
This is a Parts Bulletin: Wheel Cross Reference, used to assist in identifying the correct spare replacement wheel, by...
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stamping, name and size.
Road Force wheel balancing is the proper tool for diagnosing and repairing such issues and all of our retailers need to...
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be prepared for these issues.
This is a Parts Bulletin: Wheel Cross Reference, used to assist in identifying the correct spare replacement wheel, by...
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stamping, name and size.
Winter Wheel Applications including rim sizes, steel wheel parts numbers and wheel cover part numbers
Road Force wheel balancing is the proper tool for diagnosing and repairing such issues and all of our retailers need to...
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be prepared for these issues.
Winter Wheel Applications including rim sizes, steel wheel parts numbers and wheel cover part numbers
This is a Parts Bulletin: Wheel Cross Reference, used to assist in identifying the correct spare replacement wheel, by...
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stamping, name and size.
Winter Wheel Applications including rim sizes, steel wheel parts numbers and wheel cover part numbers
This is a Parts Bulletin: Wheel Cross Reference, used to assist in identifying the correct spare replacement wheel, by...
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stamping, name and size.
This is a Parts Bulletin: Wheel Cross Reference, used to assist in identifying the correct spare replacement wheel, by...
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stamping, name and size.
Body & Paint
14 bulletinsThis is a Service Manager Bulletin: Windshield Cleaning Operation Service Interval Change.
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Will only be performed at 20k
This is a Service Product Journal: VIDA will not support Windows 8.1 after June 30th 2017
This is a Service Manager Bulletin: Windshield replacement products.
Washing and cleaning products with a pH value below pH 3.5 and/or above pH 11.5 is not recommended as it can...
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permanently discolour the side door, quarter glass trim moulding and roof rails, see attached pictures. Using chrome or metal polish on anodized aluminium parts, such as side door, quarter glass trim moulding and roof rails, is not recommended as it can discolour the part and destroy protective layers.
This is a Technical Journal: Washing and cleaning products with a pH value below pH 3.5 and/or above pH 11.5 is not...
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recommended as it can permanently discolour the side door, quarter glass trim moulding and roof rails, see attached pictures. Using chrome or metal polish on anodized aluminium parts, such as side door, quarter glass trim moulding and roof rails, is not recommended as it can discolour the part and destroy protective layers. Service:Polishing with non-abrasive wax is allowed if pH value is within pH 3.5 and pH 11.5.
This is a Technical Journal: Unusual noise while driving from sealing ring.
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check first if the sealing ring is displaced, if so, proceed with replacement of the sealing ring
This is a Technical Journal: Unusual noise while driving from sealing ring.
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check first if the sealing ring is displaced, if so, proceed with replacement of the sealing ring
This is a Technical Journal: Unusual noise while driving from sealing ring.
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check first if the sealing ring is displaced, if so, proceed with replacement of the sealing ring
This is a Technical Journal: Washing and cleaning products with a pH value below pH 3.5 and/or above pH 11.5 is not...
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recommended as it can permanently discolour the side door, quarter glass trim moulding and roof rails, see attached pictures. Using chrome or metal polish on anodized aluminium parts, such as side door, quarter glass trim moulding and roof rails, is not recommended as it can discolour the part and destroy protective layers. Service:Polishing with non-abrasive wax is allowed if pH value is within pH 3.5 and pH 11.5.
This is a Technical Journal: Washing and cleaning products with a pH value below pH 3.5 and/or above pH 11.5 is not...
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recommended as it can permanently discolour the side door, quarter glass trim moulding and roof rails, see attached pictures. Using chrome or metal polish on anodized aluminium parts, such as side door, quarter glass trim moulding and roof rails, is not recommended as it can discolour the part and destroy protective layers. Service:Polishing with non-abrasive wax is allowed if pH value is within pH 3.5 and pH 11.5.
This document is a Parts Bulletin: Please return stock of part number 31385846Trim Moulding to your servicing...
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Distribution Center.
A new feature will be available in VIDA version 16.4 where by users will be automatically informed when their passwords are about to expire.
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The pop-up window example, in the attachment, will be shown 14 days prior to the expiraton date. When this occurs, please change the password as soon as possible, in order to prevent from being locked out.
If inner support in tailgate panel comes loosewhen the panel is removed, Glue the inner support according to provided...
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method.
THIS IS A TECHNICAL JOURNAL : CUSTOMER MAY EXPERIENCE THAT THE TAILGATE DOES NOT GO INTO CLOSED POSITION WHEN USING THE...
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POWER OPERATED TAILGATE.
Engine
13 bulletins4 Cylinder VEP engine: Castrol Edge Professional V 0W-20 Synthetic oil.
Engine Control Module (EMS) Software (MSW) Information August 2022; Improvement List (Change Log) - US21+OBD22 (13L...
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VGT, TC) And US17+OBD22 (11L) Emissions
This is a Technical Journal: "BLIS service required" may be displayed in DIM(Drivers Information Module) intermittently...
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during start, without any corresponding DTC's set. This may occur if the BLIS camera heating element is broken due to a hot spot, or if the lead cable for the heater element has become loose due to a bad soldering. Start the engine and make sure that the ambient temperature is below 28C (82F) to activate the heater function. Test the heater element function by touching the BLIS camera lens with your finger, or spray ice spray to see if the ice disappear. If there is no heat detected, then remove the mirror from the car and access the heater element for inspection. * If there is a visible hot-spot on the heater element, or a loose lead cable, replace the heating element according to VIDA instructions.
VOLVO CARS SERVICE AND PARTS BUSINESS Service Manager Bulletin TITLE : The Volvo Replacement Part Lifetime Warranty...
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GROUP : NO : ISSUING DEPARTMENT : CAR MARKET : Warranty United States 00 342 REFERENCE BULLETINS : DATE : YEAR MONTH DAY SERVICE SERVICE WARRANTY 2015 06 09 MANAGER WRITER ADMINISTRATOR Service Personnel : Read and initial Page 1 of 3 THE VOLVO REPLACEMENT PARTS LIFETIME WARRANTY CUSTOMER OFFER To further enhance the Volvo?s ownership experience , Volvo Cars of North America LLC . is offering the Volvo Replacement Parts Lifetime Warranty . Volvo warrants to the original retail purchaser of each new genuine Volvo replacement part ( excluding accessories and consumable parts as listed below ) that such part installed at an authorized Volvo dealer will be free from defects in material or workmanship . This would exclude any outside influence . This warranty is nontransferable . COVERAGE As part of the vehicle?s normal service and maintenance requirements , certain parts need to be replaced due to wear and tear . Those parts are excluded from the Volvo replacement part lifetime warranty . These parts include , but may not be limited to , the following : ? Batteries ? Rotors ( excluding run out ) ? Batteries for remote keyless entry ? Wiper blades ? Timing Belts ? Spark Plugs ? Filters ? Clutch lining ? Fuses ? Floor mats ? Belts ? Upholstery / rugs . ? Brake pads ? Tires ( See Tire manufacturers warranty ) ? Right first time in Time ? Produced in the USA and available as an electronic document . Hard copy documents are printed in USA on recycled paper containing a minimum of 50 % wastepaper and 10 % post - consumer waste . 2015 VOLVO CARS OF NORTH AMERICA , LLC Service Manager Bulletin 00 - 342 DISCONTINUED PARTS In situations where the genuine Volvo replacement part previously purchased and installed at a Volvo dealer are discontinued your Aftersales Market Manager will assist in finding an aftermarket alternative .
VOLVO CARS SERVICE AND PARTS BUSINESS Technical Journal TITLE : Vehicle type and platform identification REF NO :...
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ISSUING DEPARTMENT : CAR MARKET : United States and Canada TJ 19245 Technical Service PARTNER : ISSUE DATE : 3 US 7510 Volvo Cars North America YEAR MONTH DAY 2014 02 06 FUNC GROUP : FUNC DESC : 0 Publications Page 1 of 3 Attachment Vehicle Type Eng Struc Week Type Eng Sales Body Gear Steer Model Year Plant Chassis range Desc Range XXX 1927 - 9999 0000001 - 0999999 0 - 0 CSC Customer Symptom Codes Code Description 1C Administrative and Factory scheduled maintenance/Administrative and Factory scheduled maintenance DTC Diagnostic Trouble Codes Rows beginning with * are modified Note ! If using a printed copy of this Technical Journal, first check for the latest online version. Text In our Service Literature, a vehicle is often referred to by its ?type ?, not its ?model ?. For example the 1999 - 2006 Model Year S80 is type ?184? You may also see the designation, for example ?P2X?. This is referring to a platform type or vehicle family. If a document states ?P1X? or ?5XX? as an example, it will apply to all models within the platform type. ?54X? will apply to the ?544?, ?545? and ?542? models. ?X? represents variable data. ?Right first time in Time? Produced in the USA and available as an electronic document . Hard copy documents are printed in USA on recycled paper containing a minimum of 50% wastepaper and 10% post - consumer waste . 014 VOLVO CARS OF NORTH AMERICA, LLC Technical Journal 19245 Platform Model Type Model Years Comments P3 S80 124 2007 - V70 135 2008 - 2010 XC70 136 2008 - XC60 156 2010 - S60 134 2011 - V60 155 2015 - P2 S80 184 1999 - 2006 V70 285 2001 - 2007 XC70 295 2001 - 2007 S60 384 2001 - 2009 XC90 275 2003 - P1 S40 544 2004 - 2012 V50 545 2005 - 2012 C30 533 2007 - 2013 C70 542 2006 - 2013 X40 S40 644 2000 - 2004 V40 645 2000 - 2004 900 940 944 1991 - 1995 four cylinder, four door 940
This document is a Technical Journal: If the vehicle is equipped with electrical parkingbrake (EPB) it is required to...
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retract the rearcaliper brake pistons by a special servicecommand in VIDA when replacing the rear brake pads. It may happen that the brakepistons does not retract. if it does not retract follow instructions provided in this TJ.
Technical Journal TITLE : Engine Remote Start ( ERS ) , Technical Information REF NO : ISSUING DEPARTMENT : CAR MARKET :...
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United States TJ 26767 Technical Service PARTNER : ISSUE DATE : 3 US 7510 Volvo Cars North America YEAR MONTH DAY 2012 09 07 FUNC GROUP : FUNC DESC : 3300 Starting system Page 1 of 6 Attachment File Name File Size ERS_User_Guide.pdf 0.1586 MB Vehicle Type Eng Struc Week Type Eng Sales Body Gear Steer Model Year Plant Chassis range Desc Range 134 2012 - 2013 - 0 - 0 CSC Customer Symptom Codes Code Description 7B Starting / Engine does not start / Engine does not turn / No clicking sound at start attempt DTC Diagnostic Trouble Codes Text ECM = Engine Control Module PCC = Personal Car Communicator ERS is now available as an accessory for the following vehicles : 2012 ? 2013 S60 T6 2013 S60 T5 As with all software downloads , be sure customer settings are recorded and reinstalled . ? Fixed Right ? First Time ? Produced in the USA and available as an electronic document . Hard copy documents are printed in USA on recycled paper containing a minimum of 50 % wastepaper and 10 % post - consumer waste . 2012 VOLVO CARS OF NORTH AMERICA , LLC Technical Journal 26767 ECM software : It may not be possible to purchase the ERS software if the ECM does not contain the latest software . If this occurs , upgrade the ECM software before proceeding . After VIDA has downlaoded the ERS software : 1 . Start the engine the normal way by pressing the start button ( not by ERS ) 2 . Turn off the engine . 3 . Lock the vehicle . 4 . Wait for about 5 minutes until the vehicle has gone to sleep - mode . 5 . Start the engine with the ERS according to the instruction below . If the engine does not start , go back to step 3 . To start the engine with ERS : 1 . Press the Lock button on the remote control . 2 . As soon as the vehicle has locked , press and hold the Approach light button ( the button with the light symbol ) for more than 2 seconds . The hazard warning fl
If oil leakage is suspected from the steering gear, make sure it is oil leakage and not contamination (which can appear...
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as leakage), an inspection needs to be performed . If confirmed there is oil leakage in the bellows, replace the steering gear according to VIDA.
All new Volvo engines leave the factory filledwith Castrol EDGE Professional as an integral part of their delivery of...
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high performance.Castrol EDGE Professional?s outstandingperformance has made it the oil of choice forVolvo and is the only Volvo recommendedengine oil.
THIS IS A TECHNICAL JOURNAL : WHEN ANY REPAIR IS MADE ON ENGINE COOLING SYSTEM, MAKE SURE THAT THE VOLVO SPECIAL TOOL...
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P/N 9512957 COOLANT FILLING EQUIPMENT IS USED, IN ORDER TO PREVENT FUTURE OVER TEMPERATURE DAMAGE ON ENGINE.
VOLVO: REQUIRED RETRACTION OF REAR CALIPER BRAKE PISTONS, DURING MAINTENANCE SERVICE/REPLACING, ON CERTAIN VEHICLES, TO REAR BRAKE PADS.
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MODELS 2008-9999 124 (S80), 135 (V70), 136 (XC70) AND 2010-9999 156 (XC60) AND 2011-9999 134 (S60).
VOLVO: RETRACT BRAKE CALIPER PISTONS TO SERVICE POSITION AFTER REPLACEMENT OF REAR BRAKE PADS AND/OR ROTORS EQUIPPED...
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WITH ELECTRICALLY OPERATED PARKING BRAKE, AS REQUIRED, USING VIDA COMMAND. MODELS 2008-9999 -124, 134, 135, 136, 156. *PE
VOLVO: UNSTABLE REAR SUSPENSION, PULL OR DRIFT DUE TO INCORRECT WHEEL ALIGNMENT OR REAR WHEEL CAMBER ANGLE OR ON UNEVEN...
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ROAD WOULD HAVE CLUNKING OR KNOCKING NOISE FROM REAR SUSPENSION DUE FRONT BUSHING, IN REAR LONGITUDINAL STAY, FAILED. MODELS 2007-2013 S80, S60, V70, XC70, XC60. *PE
Brakes
10 bulletinsSPA Brake noise
Service Manager Bulletin TITLE : Service Action Notification Re - Mails GROUP : NO : ISSUING DEPARTMENT : CAR MARKET :...
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Product Safety & Compliance United States and Canada 00 325 REFERENCE BULLETINS : DATE : SMB00 - 323 and SMB00 - 323A YEAR MONTH DAY SERVICE SERVICE WARRANTY 2013 02 15 MANAGER WRITER ADMINISTRATOR Service Personnel : Read and initial Page 1 of 1 Volvo monitors completion rates for all service actions and will complete notification re - mails to vehicle owners when necessary . Listed below are the latest notification re - mails . Please refer to SMB 00 - 323 and SMB 00 - 323A for information on how and where to find the related Service Action documents in VRC2 and TIE . FEBRUARY RE - MAILS Action Description # of Re - Mails Service Campaign 236 Washer Reservoir Sensor Canada ? 295 Recall 129 Brake Vacuum Pump U.S . ? 3,430 Recall 245 Replace Fuel Lines U.S . ? 48 MARCH RE - MAILS Action Description # of Re - Mails Recall 246 Inspect P / S Return Hose U.S . ? 1,367 Recall 246 Inspect P / S Return Hose Canada ? 95 Recall 251 Inspect Underbody Coating Canada ? 54 Recall 255 TCM Software Upgrade U.S . ? 499 Recall 256 TPMS Warning Message U.S . ? 123 Please be prepared to accommodate vehicle owners that may contact you regarding these actions . ? Fixed Right ? First Time ? Produced in the USA and available as an electronic document . Hard copy documents are printed in USA on recycled paper containing a minimum of 50 % wastepaper and 10 % post - consumer waste . 2013 VOLVO CARS OF NORTH AMERICA , LLC
Service Manager Bulletin TITLE : Service Action Notification Re - Mails GROUP : NO : ISSUING DEPARTMENT : CAR MARKET :...
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Product Safety & Compliance United States and Canada 00 325 REFERENCE BULLETINS : DATE : SMB00 - 323 and SMB00 - 323A YEAR MONTH DAY SERVICE SERVICE WARRANTY 2013 02 15 MANAGER WRITER ADMINISTRATOR Service Personnel : Read and initial Page 1 of 1 Volvo monitors completion rates for all service actions and will complete notification re - mails to vehicle owners when necessary . Listed below are the latest notification re - mails . Please refer to SMB 00 - 323 and SMB 00 - 323A for information on how and where to find the related Service Action documents in VRC2 and TIE . FEBRUARY RE - MAILS Action Description # of Re - Mails Service Campaign 236 Washer Reservoir Sensor Canada ? 295 Recall 129 Brake Vacuum Pump U.S . ? 3,430 Recall 245 Replace Fuel Lines U.S . ? 48 MARCH RE - MAILS Action Description # of Re - Mails Recall 246 Inspect P / S Return Hose U.S . ? 1,367 Recall 246 Inspect P / S Return Hose Canada ? 95 Recall 251 Inspect Underbody Coating Canada ? 54 Recall 255 TCM Software Upgrade U.S . ? 499 Recall 256 TPMS Warning Message U.S . ? 123 Please be prepared to accommodate vehicle owners that may contact you regarding these actions . ? Fixed Right ? First Time ? Produced in the USA and available as an electronic document . Hard copy documents are printed in USA on recycled paper containing a minimum of 50 % wastepaper and 10 % post - consumer waste . 2013 VOLVO CARS OF NORTH AMERICA , LLC
This is a Technical Journal: When sensitive information, like vehicle speed, brake usage, etc.
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(customer behavoiur information) of a car is required from Volvo Car Corporation from external sources, either of these two documents should be filled in and attached to the affected Vehicle Report. (External sources: Authority, Insurance companies, Rental companies, etc)
This is a Technical Journal: When sensitive information, like vehicle speed, brake usage, etc.
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(customer behavoiur information) of a car is required from Volvo Car Corporation from external sources, either of these two documents should be filled in and attached to the affected Vehicle Report. (External sources: Authority, Insurance companies, Rental companies, etc)
This is a Technical Journal: When sensitive information, like vehicle speed, brake usage, etc.
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(customer behavoiur information) of a car is required from Volvo Car Corporation from external sources, either of these two documents should be filled in and attached to the affected Vehicle Report. (External sources: Authority, Insurance companies, Rental companies, etc)
Service Manager Bulletin TITLE : Service Action Notification Re - Mails GROUP : NO : ISSUING DEPARTMENT : CAR MARKET :...
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Product Safety & Compliance United States and Canada 00 325 REFERENCE BULLETINS : DATE : SMB00 - 323 and SMB00 - 323A YEAR MONTH DAY SERVICE SERVICE WARRANTY 2013 02 15 MANAGER WRITER ADMINISTRATOR Service Personnel : Read and initial Page 1 of 1 Volvo monitors completion rates for all service actions and will complete notification re - mails to vehicle owners when necessary . Listed below are the latest notification re - mails . Please refer to SMB 00 - 323 and SMB 00 - 323A for information on how and where to find the related Service Action documents in VRC2 and TIE . FEBRUARY RE - MAILS Action Description # of Re - Mails Service Campaign 236 Washer Reservoir Sensor Canada ? 295 Recall 129 Brake Vacuum Pump U.S . ? 3,430 Recall 245 Replace Fuel Lines U.S . ? 48 MARCH RE - MAILS Action Description # of Re - Mails Recall 246 Inspect P / S Return Hose U.S . ? 1,367 Recall 246 Inspect P / S Return Hose Canada ? 95 Recall 251 Inspect Underbody Coating Canada ? 54 Recall 255 TCM Software Upgrade U.S . ? 499 Recall 256 TPMS Warning Message U.S . ? 123 Please be prepared to accommodate vehicle owners that may contact you regarding these actions . ? Fixed Right ? First Time ? Produced in the USA and available as an electronic document . Hard copy documents are printed in USA on recycled paper containing a minimum of 50 % wastepaper and 10 % post - consumer waste . 2013 VOLVO CARS OF NORTH AMERICA , LLC
This is a Technical Journal: Brake vibrations due to lockable wheel screws
Service Manager Bulletin TITLE : Service Action Notification Re - Mails GROUP : NO : ISSUING DEPARTMENT : CAR MARKET :...
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Product Safety & Compliance United States and Canada 00 325 REFERENCE BULLETINS : DATE : SMB00 - 323 and SMB00 - 323A YEAR MONTH DAY SERVICE SERVICE WARRANTY 2013 02 15 MANAGER WRITER ADMINISTRATOR Service Personnel : Read and initial Page 1 of 1 Volvo monitors completion rates for all service actions and will complete notification re - mails to vehicle owners when necessary . Listed below are the latest notification re - mails . Please refer to SMB 00 - 323 and SMB 00 - 323A for information on how and where to find the related Service Action documents in VRC2 and TIE . FEBRUARY RE - MAILS Action Description # of Re - Mails Service Campaign 236 Washer Reservoir Sensor Canada ? 295 Recall 129 Brake Vacuum Pump U.S . ? 3,430 Recall 245 Replace Fuel Lines U.S . ? 48 MARCH RE - MAILS Action Description # of Re - Mails Recall 246 Inspect P / S Return Hose U.S . ? 1,367 Recall 246 Inspect P / S Return Hose Canada ? 95 Recall 251 Inspect Underbody Coating Canada ? 54 Recall 255 TCM Software Upgrade U.S . ? 499 Recall 256 TPMS Warning Message U.S . ? 123 Please be prepared to accommodate vehicle owners that may contact you regarding these actions . ? Fixed Right ? First Time ? Produced in the USA and available as an electronic document . Hard copy documents are printed in USA on recycled paper containing a minimum of 50 % wastepaper and 10 % post - consumer waste . 2013 VOLVO CARS OF NORTH AMERICA , LLC
This document is a Technical Journal: When replacing a new high mounted stoplamp, some modifications may be needed.
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Replace the High mounted stop lamp accordingto instructions in this Technical Journal. For a period, it may be possible to get bothnew and old brake light when a order is placed.
Infotainment
7 bulletinsSensus screen freezes/system locks up
There is a new process for upgrading maps on cars with Sensus (IAM2.1) navigation.
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Map updates for Sensus navigation systems in MY2011-2015A cars (identified as shown in attached picture) can now be downloaded online and transferred to the car via a USB flash drive in the same way as current models. Updating via DVDs is no longer possible.
This document is a Technical Journal: VOLVO EMBLEM EXTENDED.
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Volvo hasdetermined that there is the potential for theVOLVO Iron Mark logo emblem on the radiatorgrille to peel off. The corrective action is toreplace the VOLVO emblem on the radiatorgrille Iron Mark logo, if the vehicle displays the condition listed in thisQuality bulletin.
This document is a Quality Bulletin: VOLVO EMBLEM EXTENDED.
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Volvo hasdetermined that there is the potential for theVOLVO Iron Mark logo emblem on the radiatorgrille to peel off. The corrective action is toreplace the VOLVO emblem on the radiatorgrille Iron Mark logo, if the vehicle displays the condition listed in thisQuality bulletin.
This document is a Parts Bulletin: VOLVO EMBLEM EXTENDED.
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Volvo hasdetermined that there is the potential for theVOLVO Iron Mark logo emblem on the radiatorgrille to peel off. The corrective action is toreplace the VOLVO emblem on the radiatorgrille Iron Mark logo, if the vehicle displays the condition listed in thisQuality bulletin.
If you need to perform a tuner replacement onany vehicle that is factory equipped withSiriusXM satellite radio, please...
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follow the stepby step instructions. Going through thisprocess will ensure your customer continues toreceive their satellite radio programmingwithout any interruption of service. For SPAvehicles, the SiriusXM tuner is containedwithin the Infotainment Head Unit (IHU). Forall other vehicles, the tuner is the RemoteDigital Audio Receiver (RDAR).
THIS IS A TECHNICAL JOURNAL : THIS IS AN INFORMATION TJ TO DESCRIBE THE CORRELATION BETWEEN THE MAP VERSION NUMBER, MAP...
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SOFTWARE PART NUMBER AND MAP DVD PART NUMBER IN THE SENSUS NAVIGATION SYSTEM.
Air Bags & Safety
6 bulletinsThis is to inform you that we have procured Rebuilders Automotive Supply (RAS) to handle the returns of the recalled...
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Front Seat Belt Fastener Pretensioner for Recall R10029. RAS has created instructions for the pretensioner shipping procedures. You MUST review and inform your staff as to the requirements for handling the returns. There are specific measures as these pretensioners are classified as hazardous materials. A Parts Bulletin with this same information has also been created to ensure your Parts Department will receive these instructions in case they will be handling the returns.
This is to inform you that we have procured Rebuilders Automotive Supply (RAS) to handle the returns of the recalled...
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Front Seat Belt Fastener Pretensioner for Recall R10029. RAS has created instructions for the pretensioner shipping procedures. You MUST review and inform your staff as to the requirements for handling the returns. There are specific measures as these pretensioners are classified as hazardous materials. A Parts Bulletin with this same information has also been created to ensure your Parts Department will receive these instructions in case they will be handling the returns.
This bulletin is a service manager bulletin.
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Seat Belt Extender.
This bulletin is a service manager bulletin.
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Seat Belt Extender.
This bulletin is a service manager bulletin.
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Seat Belt Extender.
This bulletin is a service manager bulletin.
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Seat Belt Extender.
Steering
5 bulletinsThis is a Technical Journal: If the Volvo logo on the center of the steering wheel is peeling off or corroded, the logo...
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itself can now be replaced (no need to replace the whole airbag unit). Replace carefully the Volvo logo according to repair method "TJ 31750 repair.pdf".
This is a Technical Journal: If the Volvo logo on the center of the steering wheel is peeling off or corroded, the logo...
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itself can now be replaced (no need to replace the whole airbag unit). Replace carefully the Volvo logo according to repair method "TJ 31750 repair.pdf".
This is a Technical Journal: If the Volvo logo onthe center of the steering wheel is peeling offor corroded, the logo...
Read full bulletin
itself can now be replaced(no need to replace the whole airbag unit).Replace carefully the Volvo logo according torepair method "TJ 31750 repair.pdf".
This is a Technical Journal: If the Volvo logo onthe center of the steering wheel is peeling offor corroded, the logo...
Read full bulletin
itself can now be replaced(no need to replace the whole airbag unit).Replace carefully the Volvo logo according torepair method "TJ 31750 repair.pdf".
VOLVO: ON SOME VEHICLES, THE STEERING KNUCKLE WOULD HAVE WHEEL HUB DISPLACED AND WOULD TO REPLACE WHEEL HUB.
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*PE
Hybrid & EV
3 bulletinsThis is a Service Manager Bulletin : Volvo Electric Vehicle Technical De-Energization Permit to Work Form
This is a Service Manager Bulletin : Volvo Electric Vehicle Technical De-Energization Permit to Work Form
This is a Service Manager Bulletin : Volvo Electric Vehicle Technical De-Energization Permit to Work Form
HVAC & Climate
1 bulletinUnusual noise from the A/C system may occurat different times.
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This TJ describes some of the known issuesthat have been reported and the mosteffective repairs. As with all A/C issues the customers concernshould be dupilcated, a Climate control systemcheck should be performed and it should be confimed that the system has the correctcharge.