2024 Volvo XC40BEV TSBs
46 Technical Service Bulletins across 9 categories
Categories
Electrical
12 bulletinsIf the customer complains about a significant HV battery SoC drop after parking, please follow the advice under "service".
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In cold weather (50F and below) when the SoC is below 40% the indicated SoC may drop by approximately 10-15%. The correct SoC value is the one displayed when the vehicle is initially parked. The range will slowly recover and will be completely recovered after HV battery charge.
This is a Technical Journal: Propulsion Message with DTC BECM P0A9500 and/or P0E2F00.
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Check the following parameters below. Utilize the High-voltage system overview to make sure that the contactors are closed while performing this check.
This is a Technical Journal: DC Charging Power Limited to 150 kW.
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Vehicles equipped with the large HBAT27 (82?kWh) battery are capable of DC charging at up to 205?kW, provided certain conditions are metsuch as a low State of Charge (<20% SoC) and active battery preconditioning (by selecting a DC charger in Google Maps at least 20 minutes before arrival).
This is a Technical Journal: Propulsion Message with DTC BECM P0A9500 and/or P0E2F00.
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Perform a "High-voltage system overview" read out. If the BECM "voltage after fuse" values (front and rear) are greater than the high voltage battery, the BECM needs to be replaced.
This is a Technical Journal: DC Charging Power Limited to 150 kW.
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Vehicles equipped with the large HBAT27 (82?kWh) battery are capable of DC charging at up to 205?kW, provided certain conditions are metsuch as a low State of Charge (<20% SoC) and active battery preconditioning (by selecting a DC charger in Google Maps at least 20 minutes before arrival).
Volvo Cars USA LLC and Volvo Cars Canada LTD on behalf of the Volvo Car Corporation has decided to launch Service...
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Campaign S10318 Decal Charge Lid on certain model year 2021 -2026 XC40, EX40, EC40 and C40 Battery Electric (BEV) vehicles. Volvo Cars has expanded its public charging access around North America. To access, Volvo Cars is making the North American Charging Standard (NACS) adapter available to drivers of current fully electric Volvo Cars. Volvo only supports the usage of a Volvo approved adapter. To avoid misuse, Volvo Cars will affix a NACS adapter warning label inside the charging lid. S10318 affects 8,492 vehicles in the U.S. and 2,147 in Canada.
This is a Technical Journal: VCM Backup Battery Replacement with VCM-U105000.
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Replace the VCM Backup Battery and download the relevant Software.
This is a Technical Journal: Propulsion Message with DTC BECM P0A9500 and/or P0E2F00.
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Perform a "High-voltage system overview" read out
This is a Technical Journal: Propulsion Message with DTC BECM P0A9500 and/or P0E2F00.
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Perform a "High-voltage system overview" read out
This is a Technical Journal: Park Assistance System enhanced troubleshooting.
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Clean the sensor. Damage is not a matter for warranty.
This is a Technical Journal: Vibrations in steering wheel above 60 mph.
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replace the driver's airbag module according to VIDA instructions
This is a Technical Journal: Remote connection, BOMGAR application.
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Before joining a remote session: Connect a suitable battery maintainer/charger and verify that the battery voltage indicated in VIDA is between 12.5V and 14.9V. Connect to the vehicle over a wired connection using a VOE (Volvo OBD to Ethernet) adapter and perform a NEW vehicle readout.
Infotainment
11 bulletinsThis is a Technical Journal: iCUP IHU - Text plus 1 PDF Prior Approval.
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In most cases, the IHU does not need to be replaced -In many cases the Infotainment Head Unit (IHU) does not need to be replaced and can be retained by following the fault tracing in VIDA.
This is a TJ - Text plus two .mov attachments - If the customer is experiencing a frozen Sirius Radio banner, meaning in...
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the app view the title of the song and station name will stay on the previous selected station; the audio will be for the station that is selected and not what is shown on the screen, follow the advice on this TJ under Service
This is a TJ - Text plus two .mov attachments - If the customer is experiencing a frozen Sirius Radio banner, meaning in...
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the app view the title of the song and station name will stay on the previous selected station; the audio will be for the station that is selected and not what is shown on the screen, follow the advice on this TJ under Service
This is a TJ - Text plus 1 mp4 file - If, an iCup model year 2026 vehicle equipped with Sound System defined by VDN K501...
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or K502, experiencing the symptom where the audible turn-indicator sound is out of sync and may occasionally skip a beep (see TJ_37813_1.mp4), follow the guidance provided in the Service.
This is a TJ - Text plus 1 mp4 file - If, an iCup model year 2026 vehicle equipped with Sound System defined by VDN K501...
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or K502, experiencing the symptom where the audible turn-indicator sound is out of sync and may occasionally skip a beep (see TJ_37813_1.mp4), follow the guidance provided in the Service.
This is a Technical Journal - text plus 1 jpg : iCUP IHU - If, during a Software Download (SWDL) at the workshop,...
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connected to VIDA, the CSD (Center Stack Display) turns black and the IHU (Infotainment Head Unit) becomes stuck in programming mode or is unresponsive, follow the advice under "Service". Follow the recommended procedure depending on the MY (Model Year) of the vehicle
This is a Tech Journal - Text plus 1 jpeg--- This Technical Journal is rewritten in its entirety. When the vehicle...
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has 5.0.X software installed, it includes the new Volvo Car UX for both Centre Display and the Driver Display, see attachment TJ_37480_1.jpg. After installing the update, follow advice under "Service".
This is a TJ If detected during Pre-delivery inspection or if customer complaints of chipped/cracked/distorted...
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screen/glass within 6 months in service we request more information, follow advise under "Service".
This is a TJ If detected during Pre-delivery inspection or if customer complaints of chipped/cracked/distorted...
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screen/glass within 6 months in service we request more information, follow advise under "Service".
This is a Technical Journal IHU 4.2 - Spare part replacement and Volvo Car UX - If the replaced IHU includes the new...
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upgraded Volvo Car UX (one HMI) software for the Center Display, please inform the customer about the change prior to the vehicle leaving the workshop. Note: The Driver Display (DIM) UX will remain unchanged until a future software update.
This is a Technical Journal: Alleged issues with Intellisafe functionality.
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Please inform the car user of Intellisafe functionality and limitations in case of alleged issues with Intellisafe. The owner's manual is a good source of information together with films in the owner's manual in the car center screen about Intellisafe
Other
8 bulletinsThis is a Technical Journal: text plus 3 .png files and 1 mp4 CSD Stuck in Recovery Mode, iCUP.
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In most cases this Recovery mode can be resolved by preforming a IHU reload.
This is a Technical Journal: Text plus 1 .jpg attachment - If remote control key is not detected by the car and shows...
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message in DIM "Car key not found" or if functions such as lock/unlock are not working, please follow advice for detecting key
This is a Technical Journal.
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Vehicle type and platform identification.
This is a technical Journal - iCUP - Estimated Time of Arrival in DIM missing Issue is now resolved with latest SW in...
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VIDA 3.4.4.
This is a Technical Journal: ICUP Critical Guidelines for Replacing IHU.After replacing the IHU with one of the part...
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numbers listed above, follow the steps below: 1. Download IHU reload (select Yes for replaced HW). 2. Perform a Total Upgrade. 3. Manually order and download SP according to the list below
This is a Technical Journal: iCUP IHU - Prior Approval.
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In most cases, the IHU does not need to be replaced
This is a Technical Journal: iCUP IHU - Prior Approval.
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In most cases, the IHU does not need to be replaced
this a Technical Journal: ASDM = Active Safety Domain Master To prevent unnecessary replacements of ASDM and as a...
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troubleshooting aid for the Intellisafe system, please follow the advice in Technical Journal
Software & Calibration
6 bulletinsThis is a TJ - Text Plus 1 .mp4 file - When using the CSD for seat adjustments mode for example lumbar support and seat...
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Cushing, the visualization does not match the selected part for adjustment. Do not fault trace for this symptom. Advice the customer to use the physical seat mode switch knob. A new improved software is planned to be released during quarter 3 2026.
This is a TJ text only - The purpose of this TJ is to be a master reference list to easily identify any components that are on prior approval.
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This TJ will be regularily updated as items are added or removed from prior approval. Current items under prior approval are listed in the "Service" section
This is a TJ - 1 txt file plus 3 PDF's - If the customer complains about any of the below symptoms after updating...
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vehicle to next software release (5.0.x or later,) either with VIDA or OTA, follow instruction under "Service".
This is a Technical Journal: iCUP IHU - Software Download failure.
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Follow the recommended procedure depending on the MY (Model Year) of the vehicle
This is a Technical Journal: iCUP IHU - Software Download failure.
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Follow the recommended procedure depending on the MY (Model Year) of the vehicle
This is a Technical Journal: Privately Imported Vehicles - Connectivity Setup.
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Make sure QW90 has been updated prior to performing below steps: If vehicle software is not up to date, please perform a Total Upgrade according to TJ 31543
Lighting
3 bulletinsThis is a Technical Journal: Headlamp condensation inside lens - information/leak test.
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If the result is not ok (air leak), it is ok to replace the headlamp
This is a Technical Journal: Headlamp condensation inside lens - information/leak test.
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If the result is not ok (air leak), it is ok to replace the headlamp
This is a Technical Journal: Headlamp condensation inside lens - information/leak test.
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If the result is not ok (air leak), it is ok to replace the headlamp
Engine
2 bulletinsThis is a Technical Journal: Intermittent knocking noise during acceleration.
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If the sound corresponds to attached sound file, change front drive shafts to the below part numbers.
This is a Technical Journal: Text plus 2 PDFs and 1 .PNG Oil Consumption test.
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Perform the test. Follow service procedure Description and Service sections updated to clarify that vehicle reports are not required.
Pre-Delivery & Maintenance
2 bulletinsThis is a Technical Journal - If a customer experiences a "Propulsion System Service Required" message in the DIM, and...
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the DTC IEM P0CBC62 is stored, please follow the advice under "Service".
This is a Technical Journal - If a customer experiences a "Propulsion System Service Required" message in the DIM, and...
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the DTC IEM P0CBC62 is stored, please follow the advice under "Service".
HVAC & Climate
1 bulletinThis a Technical Journal plus 1 mp4 file If a customer experiences noise from the rear of the vehicle, often generated...
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at low speeds and during cold climate conditions (listen to the attached file TJ_37299_1.mp4 as a reference), please follow the advice under "Service". Note! Do not replace any parts, as this will not solve the issue. Analysis is ongoing, and this journal will be updated accordingly. *The estimated timeline for the solution is during quarter 3 of 2026.
Body & Paint
1 bulletinThis is a Technical Journal: Door Lock Feature.
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Before replacing the lock, test it by pulling the outer handle in different speeds = slow / medium (normal) / fast (as shown in the attachment TJ_37168_1.MOV.) If the door dont open when pulled in slow/medium speeds, follow Vida for replacement method.